KineticoPRO Compact Commercial Series User manual

Models:
CC 206s
CC 206c
CC 208s
CC 208c
CC 208h
Owner’s Manual
Compact Commercial Series

TABLE OF CONTENTS
1.0 GENERAL INFORMATION
About this Manual................................................................................................................................. 3
The Compact Commercial Softener ..................................................................................................... 5
System Sizing....................................................................................................................................... 5
Flow Rate Sizing................................................................................................................................... 6
Specifications ....................................................................................................................................... 7
2.0 OPERATING SPECIFICATIONS
System Operation................................................................................................................................. 8
Disc Selection....................................................................................................................................... 9
Kinetico Valve Operation.................................................................................................................... 10
Water Meter Disc ......................................................................................................................... 10
Regeneration Pawls..................................................................................................................... 10
Jet Regeneration.......................................................................................................................... 10
Control Disc.................................................................................................................................. 10
Control Disc Indicator................................................................................................................... 11
Lower Valving Sections................................................................................................................ 11
Tank Components.............................................................................................................................. 12
3.0 INSTALLATION
Getting Started ................................................................................................................................... 13
Pre-installation Review....................................................................................................................... 13
KineticoPRO Compact Commercial Softener Installation................................................................... 14
4.0 TROUBLESHOOTING
Ten Steps to Determine the Problem ................................................................................................. 17
Hard Water......................................................................................................................................... 19
Frequent Regeneration....................................................................................................................... 20
High Salt Consumption....................................................................................................................... 20
Leaks.................................................................................................................................................. 20
Salty Treated Water............................................................................................................................ 21
Taste, Color & Odor............................................................................................................................ 21
Iron Bleed-through.............................................................................................................................. 22
Water Running to Drain...................................................................................................................... 22
Pressure loss...................................................................................................................................... 23
Equipment Noise................................................................................................................................ 23
Units Stuck in Cycle............................................................................................................................ 23
5.0 PARTS................................................................................................................................................... 24

Compact Commercial Softener Owner’s Manual
4
GENERAL INFORMATION
About this Manual
This manual will cover information needed for the proper installation and operation of your KineticoPRO Compact
Commercial Softening System. We have also included information regarding the frequently asked questions
about softening systems. This information may be more technical in nature, but provides further insight to the
continued operation of this equipment at its highest levels.
This manual will use various icons to help highlight issues that are relevant to the safe operation of this equipment.
The following icons will be used as described:
General information regarding the application of this product will be highlighted by this icon. This
will include technical specifications and expected operational results.
Maintain Safe Pressure
This sign indicates the safe operating pressure range.
Consult Equipment Specifications Section
Refer to the equipment specifications section for specific instructions.
A caution icon will be used to present any information that may hold a potential hazard or concern
during the installation, use or maintenance of this product. Should this information not be
followed, it may result in damage to this equipment and its surroundings.
Pinch point or crushing hazard
Chemical hazard
The warning icon will be used to present any information that may result in a severe hazard or
concern during the installation, use or maintenance of this product. Should this information not
be followed, it may result in severe physical harm.
Do Not Touch
No Access
Only properly trained and authorized persons can enter area or open panel.
Any tools or materials required during the installation, use or maintenance of this equipment will
be preceded by this icon. Using these specific tools will minimize time and effort. Not using the
proper tool may result in damage to this equipment, its surroundings or even physical harm.
If there are any additional questions pertaining to this equipment, please contact your local KineticoPRO Dealer
for further assistance.

5
The Compact Commercial Softener
The CC Series provides continuous soft water to smaller (<10 gpm) commercial applications. The unique design
of Kinetico’s control valve allows for all softener functions to operate automatically and non-electrically. The
system has a number of options as described:
(s) –standard
The standard softener configuration includes duplex tanks and a control valve. The non-electric control valve
operates fully automatically, with all service and regeneration functions performing via water pressure. The
brining system is not included with the standard package. A variety of brine tanks can be added as an option.
(c) –cabinet
The cabinet configuration uses a special cabinet to house the softener, which is also used as the system’s
brine tank. The cabinet can be provided with casters for added mobility of the system. In addition to the
cabinet, the unit is also designed to operate at 150°F average and 160°F peak.
(h) –high temperature
This is a standard system upgraded to be compatible with high temperature operation - 150°F average and
155°F peak. The brining system is not included with the standard package. A variety of brine tanks can be
added as an option.
CC 206 - (2) 6” x 13” tanks
Part Number Model Description
11290A CC 206s Standard Compact Commercial Softener, no brine tank
11538B CC 206c Cabinet Compact Commercial Softener, 160°F, mobile
CC 208 - (2) 8” x 17” tanks
Part Number Model Description
11269A CC 208s Standard Compact Commercial Softener, no brine tank
11500B CC 208c Cabinet Compact Commercial Softener, 160°F, mobile
13529A CC 208h High Temperature Compact Commercial Softener, no brine tank
Brine Tank Options
Part Number Description
7202 12” x 20” x 16” Compact Brine Tank
7938A 18” x 35” Standard Brine Tank
System Sizing
To properly size a softening system, the loading to the system must be determined. The “load” is determined by
two factors: the incoming quality of the water and its flow rate. Both these characteristics must be considered
when sizing a system.

Compact Commercial Softener Owner’s Manual
6
Flow Rate Sizing
For sizing flow rates, there are three parameters that need to be determined to appropriately size a system:
•Average Flow
•Peak Flow
•Continuous Flow
Average Flow
This can be calculated based on the daily or monthly volume of water used, divided by the number of hours the
facility is in operation.
EXAMPLE: The average flow would be:
Monthly Water Bill Usage: 47,953 gallons
Open 7 days / week
Open from 6 am –10 pm (16 hours/day)
47,953/30 = 1,598/day
1598/16 = 99.9/hour
50/60 = 0.8 gpm average flow
Peak Flow:
The application’s peak flow rate could be calculated in many different ways. The most reliable is to base the
peak flow rate on the incoming water supply.
Inlet Pipe Maximum Flow @ 50 psi inlet Maximum Flow @ 100 psi inlet
0.75” 10 gpm 15 gpm
1” 15 gpm 25 gpm
1.25” 25 gpm 40 gpm
1.5” 40 gpm 60 gpm
2” 65 gpm 90 gpm
3” 150 gpm 225 gpm
4” 275 gpm 350 gpm
Water Meter Size Maximum Flow
0.75” 30 gpm
1” 50 gpm
1.5” 100 gpm
2” 170 gpm
3” 400 gpm
Continuous Flow
Continuous flow can take on many different definitions. For the application of our equipment, continuous flow is
defined as the maximum flow average during a regeneration period.
Example: For the CC Series, the regeneration period is about 11 minutes. Therefore, understanding the
maximum amount of water that is needed during any 11 minute period needs to be defined. Most
appliances and devices use water in an intermittent period, and do not substantially affect this
continuous flow requirement.
Devices that need to be considered include:
Volume of a boiler blow down
Large tank fills
Continuous rinsing applications
Irrigation needs

7
Specifications
CC 206s
CC 206c
CC 208s
CC 208c
CC 208h*
Tank Size
6” x 13”
6” x 13”
8” x 17"
8” x 17"
8” x 17"
Resin Volume
0.2 ft3
0.2 ft3
0.4 ft3
0.4 ft3
0.4 ft3
Service Flow
Upflow
Upflow
Upflow
Downflow
Downflow
Brine Tank Capacity
Optional
40 lb
Optional
80 lb
80 lb
Regeneration Volume
5 gal
5 gal
14 gal
9 gal
9 gal
Regeneration Time
11 min
11 min
11 min
11 min
11 min
Flow Meter Options
Hardness Removed (in compensated gpg)
Half Louver Nozzle
0.5 / 1.0 lb brining
1.0 / 1.4 lb brining
Disc 1
2/4
2/4
5/6
4/5
4/5
Disc 2
5/8
5/8
10/12
9/11
9/11
Disc 3
8/11
8/11
15/18
14/17
14/17
Disc 4
10/15
10/15
20/23
19/22
19/22
Disc 5
13/19
13/19
25/28
23/27
23/27
Disc 6
15/23
15/23
29/33
27/32
27/32
Disc 7
18/27
18/27
33/37
30/35
30/35
Disc 8
20/30
20/30
37/42
35/40
35/40
Meter Gearing (Disc 1)
583 gal
583 gal
732 gal
732 gal
732 gal
Flow Range
0.3 –9.1 gpm
0.3 –9.1 gpm
0.3 –10.2 gpm
0.3 –10.2 gpm
0.3 –10.2 gpm
Hardness Removed (in compensated gpg)
Micro Nozzle
0.5 lb brining
1.0 lb brining
Disc 1
20
20
30
30
30
Disc 2
30
30
40
40
40
Disc 3
40
40
50
50
50
Meter Gearing (Disc 1)
61 gal
61 gal
61 gal
61 gal
61 gal
Flow Range
0.05 –0.15 gpm
0.05 –0.15 gpm
0.05 –0.15 gpm
0.05 –0.15 gpm
0.05 –0.15 gpm
Disc 1
4
4
10
10
10
Disc 2
10
10
20
20
20
Disc 3
16
16
30
30
30
Disc 4
20
20
40
40
40
Disc 5
26
26
50
50
50
Disc 6
30
30
--
--
--
Disc 7
36
36
--
--
--
Disc 8
--
--
--
--
--
Meter Gearing (Disc 1)
250 gal
250 gal
315 gal
315 gal
315 gal
Flow Range
0.15 –0.50 gpm
0.15 –0.50 gpm
0.15 –0.50 gpm
0.15 –0.50 gpm
0.15 –0.50 gpm

Compact Commercial Softener Owner’s Manual
8
OPERATING SPECIFICATIONS
System Operation
KineticoPRO Water Softeners use a twin tank design to assure that treated water is
always available. When one tank regenerates, the other supplies treated water. The
Kinetico Valve controls when each tank is in service, when each tank must be
regenerated and the regeneration of each tank.
Level 1 Operation
Level 1 assembly consists of three chambers: inlet, outlet and regeneration chambers.
Hard water enters the inlet chamber and travels to the media tank where it is treated.
Treated water moves from the media tank to the outlet chamber. Contained in the outlet
chamber is a water meter turbine, which turns only when water is used. Gears connect
the water meter turbine to the water meter disc. The system’s meter gearing is defined as
the volume of processed water needed to turn the water meter disc 360º.
Flow Nozzle
Accuracy and range of the flow meter will depend on the nozzle used with the system. Most units incorporate the
half louver nozzle. This nozzle gives a highly accurate and wide range of flow metering capability. If an
alternative nozzle is used, a different meter volume per 360º on the water meter will result. The Half Louver
Nozzle is standard with all CC Systems.
Micro
Half Louver
Full Louver
Open Louver
Part Number
10880B
11018
11019
15653
Min. Flow Range
0.05 gpm
0.3 gpm
0.75 gpm
1.10 gpm
Max. Flow Range
5.00 gpm
25.00 gpm
40.00 gpm
50.00 gpm
Meter Gearing
Depending on the gear stack used, the volume of water per 360º on the water meter will change. Some of the
gear stacks used are listed.
Gearing
Micro
(0.05-0.15 gpm)
Micro
(0.15-0.50 gpm)
Half Louver
Full Louver
Open Louver
2-2-2-3
36
146
342
760
1291
2-2-1-5
40
163
381
848
1440
2-2-7-6*
61
250
600*
1303
2213
2-2-3-4
69
282
657
1470
2497
2-1-5-4**
77
315
750**
1639
2785
2-7-6-4
119
484
1,119
2520
4280
2-3-4-4
134
546
1,253
2843
4829
1-5-4-4
149
609
1,408
3171
5386
7-23-23-6
180
735
1,715
3829
6504
7-6-4-4
230
936
2,168
4873
8279
3-4-4-4
289
1056
2,431
5498
9340
* Standard CC 206 Models
** Standard CC 208 Models
Inlet
Regeneration
Outlet

9
Disc Selection
CC 206c
Alternating Operation with Central Brining
Meter Disc Selection (Compensated Hardness*)
Setting
Capacity
Efficiency
Dosing
1
2
3
4
5
6
7
8
0.5 lb
1,914 grains
3,828 g/lb
2.7 lb/ft3
2
5
8
10
13
15
18
20
1.0 lb
2,527 grains
2,527 g/lb
6.25 lb/ft3
4
8
11
15
19
23
27
30
Gallons/Regeneration:
583
282
194
146
117
97
83
73
Flow during regeneration (@ 15 psig):
9.1
9.1
9.1
9.1
8.4
6.6
5.4
4.4
*Compensated hardness in gpg = Hardness + (3 x Fe in mg/L)
CC 208s
Alternating Operation with Central Brining
Meter Disc Selection (Compensated Hardness*)
Setting
Capacity
Efficiency
Dosing
1
2
3
4
5
6
7
8
1.0 lb
4,568 grains
4,568 g/lb
2.5 lb/ft3
5
10
15
20
25
29
33
37
1.4 lb
5,212 grains
3,723 g/lb
3.5 lb/ft3
6
12
18
23
28
33
37
42
Gallons/Regeneration:
732
366
244
183
146
122
105
92
Flow during regeneration (@ 15 psig):
10.2
10.2
10.2
10.2
10.2
8.3
6.7
5.5
*Compensated hardness in gpg = Hardness + (3 x Fe in mg/L)
CC 208c / h
Alternating Operation with Central Brining
Meter Disc Selection (Compensated Hardness*)
Setting
Capacity
Efficiency
Dosing
1
2
3
4
5
6
7
8
1.0 lb
4,094 grains
4,094 g/lb
2.5 lb/ft3
4
9
14
19
23
27
30
35
1.4 lb
4,818 grains
3,442 g/lb
3.5 lb/ft3
5
11
17
22
27
32
35
40
Gallons/Regeneration:
732
366
244
183
146
122
105
92
Flow during regeneration (@ 15 psig):
10.2
10.2
10.2
10.2
10.2
8.3
6.7
5.5
*Compensated hardness in gpg = Hardness + (3 x Fe in mg/L)

Compact Commercial Softener Owner’s Manual
10
Kinetico Valve Operation
Water Meter Disc
The frequency of regeneration can be adjusted without re-gearing the system. The use of
the water meter disc provides for multiple regenerations per 360º cycle on the water
meter. Each regeneration notch on a water meter disc will initiate a regeneration when
the regeneration start pawl drops into one of these segments and engages with the teeth
of the control disc. The number of regenerations within the 360º cycle is indicated by the
number of the water meter disc.
Regeneration Pawls
It is important to realize that there are two regeneration pawls: the regeneration start pawl
and the regeneration drive pawl. The regeneration start pawl advances the control disc
enough to open the regeneration control valve. The water meter and control discs
advance together until the control disc uncovers one of the holes in the ceramic disc
located directly beneath the control disc. This opens the regeneration control valve, which
starts regeneration. Once the valve has opened, the regeneration drive pawl continues to
advance the control disc through the regeneration cycle.
When open, the regeneration control valve allows water to pass through a nozzle where it
is directed to the regeneration turbine in the regeneration chamber. As the regeneration
turbine spins, it drives the regeneration drive pawl, which advances the control disc.
Jet Regeneration
During the regeneration, water is used by the valve to control the sequence. For units
equipped with Jet Regeneration, a 0.2 gpm regeneration flow control is used to limit the
amount of water used. In addition to this small flow control, the regeneration nozzle in the
level two, and the regeneration turbine in the level one are also modified to accept these
lower flow rates.
In non-Jet systems, a 0.4 gpm flow control, standard regeneration nozzle and an open
regeneration turbine are used.
The Jet feature is included with all CC Systems.
Control Disc
All internal valve positions are controlled by the Control Disc. As the control disc turns, it covers and uncovers
holes in the ceramic disc (located directly below the control disc), sending pressure signals to open and close all
internal valves. The sequence of regeneration and service configuration (alternating or Overdrive) is based on the
type of control disc installed.
White
Gray
Black
Orange
Tan
Purple
Part Number
4689*
7931
4700A
8637
5565
8635
Service Flow
Alternating
Alternating
Alternating
Overdrive
Overdrive
Overdrive
Regeneration Sequence:
Backwash
--
--
--
12%
--
--
Brine • Slow Rinse
75%
89%
60%
57%
76%
--
Backwash
25%
11%
40%
12%
24%
65%
Purge
--
--
--
7%
--
25%
* Standard with all CC models
Regeneration start pawl
Regeneration drive pawl
Meter Disc 1 Meter Disc 5
Jet
regeneration
gearing &
turbine
Normal
regeneration
gearing &
turbine

11
Control Disc Indicator
A visual indicator on top of the control disc (black dot) shows
the state of the system at any time. The control disc rotates
clockwise. When the indicator dot is at the 12 o'clock position,
the Right Tank is in service. When it is between the 12 o'clock
and 6 o'clock positions, the Left Tank is in regeneration.
When the indicator dot is at the 6 o'clock position, the Left
Tank is in service. When it is between the 6 o'clock and 12
o'clock positions, the Right Tank is in regeneration.
Lower Valving Section
The lower valving section consists of Level 2, Level 3, Level 4 and Level 5 assemblies.
In the center, there is one regeneration control valve. This valve opens after four teeth on
the control disc have engaged. This valve then opens, and powers the regeneration cycle.
All of the other valves are pairs: one set for the Remote Tank and one set for the Main
Tank. For each media tank, there is an Inlet, Outlet, Drain and Check Stem valve (also a
downflow rinse valve on DFFR enabled systems.) The Inlet, Outlet and Drain valves are
all servo valves controlled by the control disc. The Check Stems are simple one-way
valves (check valves). Together, these valves control the flow of water into and out of
each media tank during service and regeneration.
Level 6
The final level of the valve is used to direct the normal service path of the
water. This can be either downflow or upflow. Since all regenerations are
counter-current, choosing the service direction also specifies the
regeneration direction. Downflow service is used with standard, non-
packed tank systems. For high efficiency, packed tank systems, upflow
service is specified.
} Levels 2 - 5
} Level 1
Drain Valves
Inlet Valves
Outlet Valves
Control Valve
Inlet Valves
Outlet Valves
Drain Valves
Check Stems
Remote Main
} Level 6 {
Upflow
Service
Downflow
Service
Upflow
Service
right
left
right
left
Downflow
Service

Compact Commercial Softener Owner’s Manual
12
Tank Components
System By-pass
For each system, a by-pass is recommended. This can be installed using three ball valves. This
allows the system to be isolated during any service operations. By-pass valving is not included
as a part of the system package.
Resin Tanks
Each system uses two resin tanks. The main tank includes the control valve. The secondary tank is referred to as
the remote tank.
Upper Distributor
A plastic molded distributor is attached to the top of the control valve. The distributor prevents
channeling of the inlet stream into the top of the resin bed in downflow systems. The distributor
also prevents resin from backwashing or flowing out of the tanks.
Riser Tube
A riser tube is used to connect the lower distributor to the control valve. The riser tube is 1.0” in diameter.
Distributors
The lower distributors for all CC units are an integrate distributor with the tank. The flat plate, stainless steel
distributor provides for maximum flow distribution and strength.
Media
High capacity, non-solvent cation resin is used in the compact commercial softeners. The resin has a capacity of
30,000 grains/ft3when regenerated at a brine setting of 15 lb/ft3.
Tank Interconnection
Each twin tank system uses a set of inter-connectors to provide a water path from the main control valve to the
remote tank. This interconnecting plumbing is included with the system package. It uses a double O-ring seal to
provide a leak-free connection. A connector link and pins hold the tanks together under pressure.
Main Remote

13
INSTALLATION
Getting Started
The following procedures have been developed to assist during the installation of your KineticoPRO Softener.
ALL STATE AND LOCAL PLUMBING CODES MUST BE MET, including, but not
limited to:
•Distances that equipment should be placed from the main panel box and electrical
outlets.
•Air gaps that must be provided for all drain lines.
Pre-installation Review
Before beginning the installation of the KineticoPRO system, confirm system configuration to be installed and
components have been ordered. Please review the KineticoPRO specification sheet which includes required
components.
Review of the customer’s facility is also recommended, especially critical operating data that could affect the
operation of the system:
Water pressure to the KineticoPRO system affects the performance during regeneration.
The KineticoPRO system will not operate properly if the inlet pressure fluctuates below a
dynamic pressure of 25 psi. This minimum pressure must be maintained to the system at all
times. Should the pressure fluctuate below this level, a booster pump may be required.
Do not use on water pressure that exceeds 125 psi or water temperature that exceeds
120oF. (150oF average / 155oF peak for high temperature equipped models.)
Do not install the KineticoPRO Softener in an area where the temperature can cause the
unit to freeze. Damage to the system will result.
It is recommended that a WQA certified installer perform the installation. Failure to install the
system as instructed will void the warranty.
Proper ventilation MUST be provided when using PVC cleaner or glue.
A ladder should be used for all work overhead that would be beyond your natural reach. If
working continuously at a height of six feet or more, the appropriate safety devices must be
employed.
An appliance dolly should be used when transporting equipment on stairways.
When soldering, the following MUST be met and followed:
▪LEAD FREE solder must be used.
▪PVC containers and other flammable materials must be closed or removed to prevent
fire or explosions.
▪Loose clothing (ie: shirts tails, sleeves, etc.) should not be worn or should be
addressed before using a torch for soldering.
▪The customer must be notified if you will be disabling smoke alarm(s) during
installation. Be sure to reconnect the smoke alarm(s).
▪A scorch pad must be used to protect any surface that may be exposed to a torch
flame or excessive heat. Wear protective eyewear while installing to prevent eye
injury caused by splattering soldering materials or metal/plastic shavings.
▪Do not solder brass adapters while inserted in the module main base. Damage to the
plastic and rubber parts may occur due to the heat and may result in water damage.
▪The materials used in the soldering process may attack certain types of plastics.
Care should be taken during the installation process to assure that solder and flux
do not come in contact with media tanks, the control module and related plastic
components.

Compact Commercial Softener Owner’s Manual
14
A prefilter MUST be used before a softener to prevent any foreign material from getting
into the equipment.
VERY IMPORTANT! Where a brine drum overflow could cause damage, a 1/2" I.D.
overflow line MUST be installed on drum and connected to a drain. Make sure the drain
or overflow line is not higher than brine fitting.
NOTE: Clear area along wall where PVC drain line will be run to floor drain.
KineticoPRO does not recommend running flexible tubing across floor or
along walls, as it may be kicked out of discharge point at floor drain, or line
may become pinched resulting in improper backwashing.
When installing a plastic component in line, it is recommended that grounding straps be
put in place BEFORE the lines are actually cut to ensure that the ground is never broken.
When installation is complete, plumbing lines MUST be chlorinated for sanitation.
Common household bleach may be used. The amount of bleach will vary on plumbing
size, lengths, and fixtures.
NOTE: A clean grade of salt is strongly recommended. DO NOT use rock salt.
This unit will NOT make potable water from a non-potable source.
Read all steps, guides and rules carefully before installing and using the
KineticoPRO Softener.
KineticoPRO CC Series Softener Installation
1. Determine location to install equipment. Make sure that the unit will be on a flat surface. Test water to
confirm unit is properly sized for installation. If sand/silt or turbidity is present, a separate prefilter should
be installed.
A ladder should be used for all work overhead that would be beyond your natural reach. If
working continuously at a height of six feet or more, the appropriate safety devices must be
employed.
2. Install with by-pass valving. Note the inlet and outlet arrows on valve head.
3. For Hot Water Applications, the addition of a mixing valve, thermometer and check valve are recommended.
This will prevent overheating of the softener during off periods or during initial daily start-up.
▪Position mixing valve on hot/cold line, prior to softener.
▪Position thermometer after mixing valve.
▪Position check valve after softener, but before hot water appliance (such as a commercial dish
machine).
By-pass Valving
Inlet
Outlet
Drain
Overflow

15
Typical High Temperature Installation
4. Connect the inlet/outlet adapters leading to the conditioner using a minimum of ¾” plumbing. Plumb as
necessary to accommodate by-pass valving and to complete the installation.
A scorch pad must be used to protect any surface that may be exposed to a torch flame or
excessive heat.
When installing a plastic component in line, it is recommended that grounding straps be put in
place before the lines are actually cut to ensure that the ground is never broken.
Do not solder brass adapters while inserted in the module main base. Damage to the plastic
and rubber parts may result due to the heat. Also, the materials used in the soldering process
may attack certain types of plastics. Care should be taken during the installation process to
assure that solder and flux do not come in contact with media tanks, the control module and
related plastic components.
Proper ventilation must be provided when using pvc cleaner or glue.
Loose clothing (ie.- shirt tails, sleeves, etc.) should not be worn or should be addressed before
using a torch for soldering.
5. After all plumbing is completed, but before connecting equipment, flush both the inlet and outlet lines by
opening the by-pass valve and allowing water to rinse out any debris in the lines.
6. An air gap must be provided for all drain lines. Check local and state plumbing codes for the proper
setup of drain line air gaps.
7. Run a drain line to discharge point. FOLLOW STATE AND LOCAL CODES. Before connecting unit, check
for any obstructions or kinks. Apply Teflon tape to pipe threads on side of softener valve, and install the two
fittings supplied. Connect drain line to valve.
On drain lines that must travel more than 8 feet up and 30 feet over, it is best to take the 5/8” drain
line that fits the valve and attach it in a larger diameter line or pipe. This will eliminate chances of
restrictions. Running drain line higher than 10 feet will inhibit the ability of the venturi to draw brine.
8. In KineticoPRO Softeners, the brine drum mixes and stores a solution of salt for regeneration of
the softener media. During the brine rinse cycle, this solution is drawn from the brine drum and
through the media to regenerate it.
The brine drum contains an adjustment to draw the correct amount of salt solution for each cycle.
This adjustment is made in two places: the adjuster tube and the float cup. The adjuster tube
measures the amount of solution that is drawn from the brine drum into the softener during the
brine rinse cycle. The float cup height determines how much softened water flows back into the
brine drum to prepare for the next regeneration.

Compact Commercial Softener Owner’s Manual
16
Adjuster Tube Setting
The Adjuster Tube is set by cutting and removing tabs on both sides of the tube. Using a
pocket-knife, cut across each tab horizontally, following the channel in the plastic. Break off
each tab individually until the proper setting is reached. The remaining number or letter
imprinted on the tab determines the correct setting. *Note: With Cabinet models, there is
no adjuster tube setting.
Float Cup Setting
The float cup is set by adjusting its height above the bottom of the brine valve assembly.
By removing the brine valve assembly and resting it on a flat surface, the height of the
float cup can be measured with a ruler. The height is measured from the base of the
brine valve assembly to the top of the float cup. (See drawing at right.) Note that standard
settings are defined by markings on the rod of the brine valve assembly. The settings on
the rod are listed in the tables at the end of this section. Where the predefined settings
are not adequate, the actual float cup height, in inches, is listed, and the setting must be
measured and set according to the measured float cup height.
Installing the Brine Valve
After the adjustments have been made to the adjuster tube and the float cup, the brine
valve assembly must be installed in the brine drum. Locate the brine valve in the brine well
so that the 3/8 " bent tube is along the back of the brine well away from the brine drum wall.
The 3/8 " bent tube snaps into a notch and extends from the brine drum about 1".
Do not drop the brine valve into the drum! Dropping may lower
the float cup, resulting in an improper setting.
Brine Valve Settings
Unit
Brine Setting
206 Cabinet
208 Cabinet
12x20”
18 x 35”
CC 206
0.5 lb Setting
() 5 ¼”
X
(1) 7”
X
CC 206
1.0 lb Setting
() 6 ¼”
X
(1.5) 7¼”
(1) 7¾”
CC 208
1.0 lb Setting
X
() 5¼”
(1.5) 7¼”
(1) 7¾”
CC 208
1.4 lb Setting
X
() 5¾”
(A) 7½”
(1.5) 7¾”
(adjuster tube) Float Cup Height (to top of float)”
note: cabinet models have no adjuster tube setting
9. Add a clean grade of salt at this time. DO NOT USE ROCK SALT.
On iron-bearing water, a salt that contains resin cleaning additives is recommended.
10. Open the inlet valve and allow tanks to fill slowly with water. Water will run at the drain until unit is full and
pressurized.
11. With the unit in service and under pressure, allow the brine drum to fill with water until the brine valve shuts
off.
12. After the unit is fully pressurized, purge air from the lines by opening soft water outlet.
When installation is complete, plumbing lines must be chlorinated for sanitation. Common
household bleach may be used. The amount of bleach will vary on plumbing size, length and
fixtures.
13. VERY IMPORTANT! Where a brine drum overflow could cause damage, a 1/2" I.D. overflow line must be
installed on the overflow fitting on drum and connected to a drain. Make sure overflow line is not higher than
the overflow fitting. FOLLOW STATE AND LOCAL CODES.
14. Before leaving installation, check plumbing for leaks.
Adjuster Tube
Float
Cup
Height

17
TROUBLESHOOTING
Ten steps to determine the problem…
1. Gather Information
Any information obtained can reduce troubleshooting time.
2. Test the Water
Test hot, cold and raw.
•Hot water, stored in the water heater, can tell you what the
water was like yesterday.
•Cold water, directly from the softener, tells you what the
water is like right now.
•Raw water, before treatment, tells you if the water to be
treated has changed and if the correct meter disc was
installed originally.
Test water at the brine fitting while water is running to determine if
the softener is producing soft water.
Is there really a problem with the softener? Or does the problem lie
elsewhere at the customer site?
3. Observe the installation
Look for customer related problems.
•Is the by-pass open or leaking?
•Is the softener out of salt?
•Is there bridged salt in the drum?
•Is the prefilter clogged?
Look for obvious installation mistakes.
•Is the meter disc and salt setting correct according to raw
water?
•Is the by-pass disc correct?
•Are the inlet and outlet lines reversed?
•Drain installation –Are there any kinks, restrictions or T's
from other appliances using water?
Is the unit running water to drain?
•Refer to the section for problems and solutions.
4. Run a soft water faucet wide open
Watch the meter disc.
•Is it turning?
Watch the no back pawl.
•As the meter disc turns clockwise, the no back pawl should
drop into the next tooth, preventing the meter disc from
turning backwards. Does it?
•Measure the metering rate.
•Wait for the no back pawl to drop into a tooth. Place a
bucket under the faucet to catch the water. Let the meter
disc turn for another tooth or two, then measure the water
captured in the bucket. The approximate metering rate for all
models is shown below.
CC Softeners
Model Number
CC 206
CC 208
Gallons/Tooth (1/2 louver nozzle)
6
7.6

Compact Commercial Softener Owner’s Manual
18
5. Place the unit in manual
regeneration in the brine position
Check if unit is drawing brine by disconnecting the brine line from
the elbow on the Level 3.
•Is the brine suction elbow screen clogged?
•Is the suction sound smooth and continuous with no water
blow back?
•Moisten a finger and place it on the open end of the elbow.
Can you feel a smooth continuous suction?
6. Remove the brine valve
Check the brine valve setting.
•Is it set according to the brine valve installation sheet?
7. Look for leaks in the house
Watch the meter disc.
•Is it turning?
Watch the no back pawl.
•As the meter disc turns clockwise, the no back pawl should
drop into the next tooth, preventing the meter disc from
turning backwards. Does it?
•Measure the metering rate.
•Wait for the no back pawl to drop into a tooth. Place a
bucket under the faucet to catch the water. Let the meter
disc turn for another tooth or two, then measure the water
captured in the bucket. The approximate metering rate for all
models is shown below.
8. Measure water pressure
Low water pressure can cause hard water and/or salty water.
•Measure the water pressure:
1. Adapt a pressure gauge to the brine fitting port on
Level 3.
2. Turn on cell.
3. Place either tank in the backwash portion of cycle.
a. Did the pressure drop below 15 psi at the
brine fitting? The Kinetico valve requires a
minimum of 15 psi for the CC Series to
function properly.
9. Measure backwash flow rate
Too little backwash flow can cause salty water.
Measure the amount of water coming out of the drain line during the
backwash portion of cycle.
•Is it less than the backwash rate on the specification sheet?
10. Check unit shutoff
The drain should be dry at the service positions (12 o'clock and 6
o'clock).
An occasional drip may occur. Measure the drip rate. There should
be less than 5 mL of water collected in 22 seconds.
•Is the drain running or dripping excessively in the service
positions?
Solving the Problem
Having run through the above 10 steps, you are now ready to solve whatever problems have been uncovered.
The next section tells specifically how to resolve common complaints and problems with water treatment systems.

19
Hard Water
Problem
Reason
Solution
1. Water meter disc is
not turning.
❑Non-conforming meter drive pawl.
❑Meter drive spring installed wrong.
❑No back pawl not installed.
❑Damaged tooth on the meter disc.
❑Damaged gear in the gearing stack.
▪Replace meter drive pawl.
▪Reinstall meter drive spring.
▪Install no back pawl.
▪Replace meter disc.
▪Regear Level 1 Assembly and check
allowable flow rates.
2. The unit will not
go into automatic
regeneration.
❑Water meter disc is not turning.
❑Control disc will not automatically
advance out of service position.
❑Damaged teeth on control disc.
▪See number 1 above.
▪Replace regeneration start pawl.
▪Replace control disc.
3. No vacuum in brine
position.
❑Check stems missing or not working
correctly.
❑Plugged venturi.
❑Plugged backwash flow control.
❑Plugged brine elbow screen.
▪Replace or add check stems.
▪Clean out Level 3 venturi throat and
molded venturi nozzle (Do not use a paper
clip!).
▪Clean out backwash flow control.
▪Clean out brine elbow screen.
4. Short salting.
❑The grid system allows a water level no
more than 1" above the grid. If the
cabinet is not level, it may exceed this.
▪Level the cabinet.
5. Bridged salt in the
cabinet.
❑Salt has solidified in the cabinet.
▪Carefully move the salt around to break up
the mass of solidified salt.
6. The by-pass is
open.
❑An open by-pass allows water to flow
around the system without any treatment
at all.
▪Close the by-pass.
7. The by-pass is
leaking.
❑This can be determined by testing the
water at a soft water tap. With the water
still running, disconnect the brine line at
the valve and test the water. Water that
tests soft at the brine fitting and hard at
the tap indicates a by-pass that is
leaking.
▪Repair or replace the by-pass.
8. Unit does not refill
or overfills.
❑The brine valve is set incorrectly.
❑The brine valve is non-conforming.
❑The venturi nozzle is plugged.
❑The brine elbow screen is plugged.
▪Set the brine valve according to
instructions on the brine valve installation
sheet in the owner's pack or tech manual.
▪Replace the brine valve.
▪Clean out Level 3 venturi throat and
molded venturi nozzle. (Do not use a
paper clip!)
▪Remove and clean brine elbow screen.

Compact Commercial Softener Owner’s Manual
20
Frequent Regeneration
Problem
Reason
Solution
1. The customer does
not understand
KineticoPRO units.
❑If customers previously owned an electric
unit with timer based regeneration, they
may not realize that KineticoPRO units
can regenerate at any time of the day or
night.
▪Explain to the customer how the
KineticoPRO softener works. Emphasize
that regeneration is controlled by the
measurement of water use rather than
on an arbitrary timed basis.
2. High water usage.
❑The customer may be using more water
than he realizes.
▪Install the correct meter disc.
3. The unit does not
regenerate too
frequently.
❑Incorrectly labeled meter disc. Verify that
the number of slots on the disc match the
number molded on the disc.
❑Incorrect meter nozzle.
▪Install the correct meter disc.
▪Verify meter nozzle and replace if
necessary.
High Salt Consumption
Problem
Reason
Solution
1. Regenerates too
frequently.
❑See the section entitled Frequent
Regeneration.
▪See the section entitled Frequent
Regeneration.
2. Water level in the
brine drum is too
high.
❑The brine valve is set wrong or non-
conforming.
❑The brine valve or the brine drum is dirty.
❑The brine valve leaks.
▪Verify the brine valve setting. Replace
non-conforming brine valve.
▪Clean brine valve and drum.
▪Tighten the connectors on the brine valve.
Leaks
Problem
Reason
Solution
1. Water leaks
from any of the
assembly
levels.
❑Main Valve screws are not tightened.
❑One of the seals between assembly
levels (Level 1 through Level 4) is
pinched or missing.
❑One of the screw holes is stripped or
cracked.
❑There is a crack on the seal area near a
screw hole.
▪Depressurize the unit and tighten the Main
Valve screws.
▪Replace the non-conforming seal.
▪Replace the base.
▪Replace the level.
2. Water feed
pressure is too
high (125 psi
maximum).
❑No pressure regulator installed.
❑The pressure regulator is broken.
▪Install pressure regulator.
▪Replace pressure regulator.
3. Water leaks at the
main base or
remote base.
❑The base is not tightened properly.
❑The O-ring on the base is pinched or
missing.
▪Tighten base.
▪Replace base O-ring.