Kingston Technology Company DE100i-SWD User's Guide - Rev. C00
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KINGSTONTECHNOLOGYCOMPANY(“Kingston”)warrantsthatthisproductisfreefromdefectsinmaterialand
workmanship.Subjectto theconditionsand limitationssetforth below,Kingstonwill, atitsoption, eitherrepairor
replace any part of this product which proves defective by reason of improper workmanship or materials. Repair
parts or replacement products will be provided by Kingston on an exchange basis, and will be either new or
refurbished to be functionally equivalent to new.
This warranty does not cover any damage to this product which results from accident, abuse, misuse, natural or
personal disaster, or any unauthorized disassembly, repair or modification.
Duration of Warranty
LifetimeWarranty:
ThefollowingKingstonproductsarecoveredbythiswarrantyforlife:solidstatememory(e.g.,
memorymodulesandboards),networkingadaptersand.hubs(excludingpowersupplyunit),solidstatePCMCIA
interfaceadapters, andmicroprocessor upgrade products.
SevenYear Warranty:
ThefollowingKingstonproductsarecoveredbythiswarrantyforaperiodofsevenyears
fromthedateoforiginalretailpurchase:storageenclosures,includingpowersupplyunits,cables,terminators,and
accessories.
FiveYearWarranty:
ThefollowingKingstonproductsarecoveredbythiswarrantyforaperiodoffiveyearsfrom
thedateoforiginalretailpurchase:networkinghubpowersupplyunit;andallotherKingstonproducts(otherthan
those products covered by a two-year or one-year warranty, as provided below).
TwoYear Warranty:
ThefollowingKingstonproductsarecoveredbythiswarrantyforaperiodoftwoyearsfrom
the date of original retail purchase: Winchester hard disk drives in a 2.5 inch, 3.5 inch or 5.25 inch form factor.
One Year Warranty:
The followingKingston productsare coveredby thiswarranty fora periodof oneyear from
thedateoforiginalretailpurchase:Winchesterharddiskdrivesina1.8inchformfactor,opticalreadingandstorage
products, and magnetic tape storage products.
Warranty Claim Requirements
To obtain warranty service, return the defective product, freight prepaid and insured, to your local authorized
Kingstondealerordistributor,ortotheKingstonfactoryservicecenterlocatedat17600NewhopeStreet,Fountain
Valley, California 92708, U.S.A. You must include the product serial number (if applicable) and a detailed
descriptionoftheproblemyouareexperiencing.Youmustalsoincludeproofofthedateoforiginalretailpurchase
asevidencethattheproductiswithintheapplicablewarrantyperiod.IfyoureturntheproductdirectlytotheKingston
factory,youmustfirstobtainaReturnMaterialAuthorization(“RMA”)numberbycallingKingstonCustomerService
at(714)438-1810,andincludetheRMAnumberprominentlydisplayedontheoutsideofyourpackage.Products
must be properly packaged to prevent damage in transit.
Free Technical Support
Kingstonprovidesfreetechnicalsupport.Ifyouexperienceanydifficultyduringtheinstallationorsubsequentuse
of a Kingston product, please contact Kingstons Technical Support department at either: (714) 435-2639 U.S.
headquarters, or Kingston Germany Office at (089) 62 71 56-21, prior, to servicing your system. This warranty
coversonlyrepairorreplacementofdefectiveKingstonproducts,asprovidedabove.Kingstonisnotliablefor,and
does not cover under warranty, any costs associated with servicing and/or installation of Kingston products.
Disclaimers– The foregoing is the complete warranty for Kingston products and supersedes all other
warranties and representations, whether oral or written. Except as expressly set forth above, no other
warrantiesare made with respectto Kingston products and Kingstonexpressly disclaims all warranties
notstatedherein,including,totheextentpermittedby applicablelaw, anyimplied warrantyofmerchant-
abilityorfitnessforaparticularpurpose.InnoeventwillKingstonbeliabletothepurchaser,ortoanyuser
oftheKingstonproduct,foranydamages,expenses,lostrevenues,lostsavings,lostprofits,oranyother
incidental or consequential damages arising from the purchase, use or inability to use the Kingston
product, even if Kingston has been advised of the possibility of such damages.
Copyright© 1997 Kingston Technology Company. All rights reserved. Printed in the U.S.A. Kingston
Technology and the Kingston logo are trademarks of Kingston Technology Company.
Limited Warranty