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Product or part of the Product with a product or part of like kind and quality. A replacement part
may be new or reconditioned of like kind and quality and may cost less than the original Product
purchased and no charges or refunds will be made based on the replacement product or part cost
difference; and
iv. is only applicable when the Product is used and operated in accordance with the Manufacturer’s
v. instructions.
(6) What is not Covered by this Kleenmaid Warranty (excluded):-
a.any damage or failure to or of the Product or part of the Product:
i. due to the Product being inadequately serviced to manufacturer’s recommendations;
ii. resulting from environmental conditions including and not limited to dirt, dust, rodents, insects,
rust, corrosion, salt built-up, of or in any part of the Product;
iii. resulting from excessive use but fair wear and tear is excepted;
iv. resulting from poor installation including and not limited to positioning and externally fitted
equipment such as plumbing and drainage, cabling, antennae or due to incompatibility of
connected equipment;
v. caused by overheating as a result of sitting or positioning of the Product, where there is no provision
for adequate ventilation or adequate protection from excessive dust;
vi. if the Product has been dismantled, repaired or serviced by any person other than someone
authorised by Kleenmaid or its agents or representatives;
vii. caused by power surges or spikes, including and not limited to, mains power and telecommunications
connections, or to other unspecified sources, incorrect power current, voltage fluctuation, amperage
fluctuation, rust or corrosion;
viii.if the Product is dropped, collision of the Product with another object, use for which the Product
is not designed, damage to the Product caused by your own negligence, accidental or deliberate
misuse of the Product by you, theft, abuse, vandalism, flood, fire, earthquake, electrical storms or
any other act of God or any war related events; or
ix. due to the introduction of abnormal heat loads to the Product;
b.costs of attendance and testing where no fault or defect covered by the terms of this Kleenmaid
Warranty is identified in the Product;
c. initial setup and installation of the Product;
d.normal maintenance costs and costs incurred through the installation of items listed as requiring
periodic replacement;
e. Products with removed or altered serial numbers;
f. consumables such as but not limited to bulbs/globes, filters, batteries and remote controls;
g. removal and reinstallation of an internal component not performed by an authorised Kleenmaid
agent or representative or authorised service centre;
h. cosmetic or structural items; or
i. any failures due to interference from or with other products and/or sources.
(7) This Kleenmaid Warranty ceases if: -
a.the Product ceases to carry the original manufacturer’s serial number or is sold at an auction;
b.the Product is rented;
c. damage to the Product has occurred as listed in point 7a; or
d.there is failure to pay monies owing on invoices as a result of non-warranty work been carried out at
the request of the end user as per point 16 below.
(8) Neither Kleenmaid nor its representatives provide loan equipment under the terms of this Kleenmaid
Warranty.
(9) Any unauthorised access to the internal hardware of the Product will void this Kleenmaid Warranty.
(10) Repair Notice: Products presented for repair may be replaced by refurbished Products of the same