Kleenmaid BIVC3710 Installation guide

cooking collection
Instructions for use and warranty details
Under-Furniture Vacuum Cleaner
Model Nos.: BIVC3710

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Dear Customer,
Thank you and congratulations for choosing
Kleenmaid.
Your new appliance has been designed
and meticulously tested to ensure that it
meets all your culinary requirements, and
has been carefully manufactured using top
quality materials to give you years of reliable
performance.
For best results, carefully read the instructions on
how your new appliance is to be installed.
Correct installation will avoid delays and
unnecessary service call costs.
Once installation is complete, please read this
instruction manual carefully and get to know the
controls and the features of your new
Kleenmaid appliance. These simple instructions
will enable you to achieve excellent results from
the very first time you use it.
Again, congratulations and thank you for
choosing The Best You Can Own.
KLEENMAID

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Contents
Safety Instructions .................................................................................................................. 4
European Directives ........................................................................................................... 4
General Safety Information ................................................................................................. 4
Purpose and Use of the Appliance ........................................................................................... 5
Scope of Delivery................................................................................................................... 5
Care and Maintenance Information ......................................................................................... 5
Disposal .............................................................................................................................. 5
Packaging......................................................................................................................... 5
Old Appliances ................................................................................................................. 5
Product Description................................................................................................................ 6
Parts of the Appliance......................................................................................................... 6
Electronics unit .................................................................................................................. 6
Operating Instructions............................................................................................................ 6
Dust bag installation/exchange: .......................................................................................... 6
Vacuuming........................................................................................................................ 7
Electronics Operation......................................................................................................... 7
On/Off Switch............................................................................................................... 7
Run-time Adjustment ...................................................................................................... 7
Potential Faults and Likely Solutions ......................................................................................... 8
Accessories ....................................................................................................................... 8
Fitting the Suction Hose .................................................................................................. 8
Technical Specifications .......................................................................................................... 9
WARRANTY TERMS AND CONDITIONS .................................................................................. 9
Installation Instructions ......................................................................................................... 12

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Safety Instructions
European Directives
This appliance conforms to the approved technical regulations and the relevant safety stipulations.
We confirm that it conforms to the following European Directives:
DIN EN 60335-1 (VDE 0700-1):2012-10; EN 60335-1:2012
DIN EN 60335-2-2 (VDE 0700-2):2010-11; EN 60335-2-2:2010; EN 60335-2-2/
A11:2012
DIN EN 62233 (VDE 0700-366):2008-11; EN 62233:2008
DIN EN 62233 Ber.1 (VDE 0700-366 Ber.1):2009-04; EN 62233 Ber.1:2008
General Safety Information
• The Under-Furniture Vacuum Cleaner should only be connected and operated in accordance with the
instructions on the label.
• Before using the appliance, ensure that a vacuum bag from the company Swirl® of type A07 has been
correctly fitted in the vacuum compartment. One vacuum bag is included as part of the initial delivery.
Use of the appliance without a vacuum bag can result in damage to the motor.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible for their safety. Children should not
be allowed to play with the appliance. Cleaning and user maintenance should not be carried out by
unsupervised children.
• Do not use damaged appliances and disconnect them from the mains power! If the connection to the
mains power is damaged, it must be replaced by the manufacturer or by a similarly qualified person in
order to avoid potential danger.
• Repairs and replacement of parts (excluding the vacuum bag) should only be carried out by authorised
specialists. For repairs, the appliance must be returned to the manufacturer.
• Should abnormal noises, smells, smoke or other faults occur during usage, unplug the appliance if
possible or switch off the mains fuse.
• Never attempt to repair the appliance yourself. Should the seals on the motor housing be broken, the
guarantee will irrevocably be rendered invalid.
• Ensure that the castor wheels are not damaged by foreign bodies or liquids. The space in front of the
Under-Furniture Vacuum Cleaner must be clean before the appliance is pulled out!
• Never use the pulled-out appliance as a step.
• Attention! Pulled-out appliances create a tripping hazard!
• Attention! Risk of injury! Never open the motor housing when the motor is running!
• We accept no liability for any immediate or subsequent damage resulting from unprofessional installation.

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Scope of Delivery
BIVC3710 Basic Unit, Operating Instructions, Installation Template
Purpose and Use of the Appliance
This product is intended exclusively for domestic use. It is not designed for industrial use.
The Under-Furniture Vacuum Cleaner should be used exclusively as described in these operating
instructions.
Any responsibility of the manufacturer resulting from inappropriate handing or usage not in ac-
cordance with these operating instructions is totally negated.
Only type A07 dust bags from Swirl (registered trademark) should be used in
the Under-Furniture Vacuum Cleaner. This guarantees an optimal Hypo-al-
lergenic filtration as well as maximum suction power until the dust bag is full.
These dust bags also ensure an optimal protection for the motor.
Furthermore, only original spare parts, accessories and optional accessories should be used.
The Under-Furniture Vacuum Cleaner is to be installed in a fixed position and is therefore not
suitable for using on the move. Do not vacuum either people or animals. Equally, do not use the
accessories on people or animals.
Under no circumstances should the following be vacuumed:
• Small creatures
• Any substances that are harmful to health or are hot, glowing, sharp or rough-edged
• Anything damp or wet
• Easily inflammable or explosive substances or gases
Care and Maintenance Information
Please only clean the Under-Furniture Vacuum Cleaner with a dry or slightly damp cloth.
Disposal
Packaging
To ensure safe transportation to your home, the Under-Furniture Vacuum Cleaner is carefully packed
and delivered in a suitable protective packaging. All packing materials are environment-friendly
and correspond to the “Green Points” guidelines. They can be separated and disposed of at your
local recycling facility without any problems.
Please keep the packaging during the guarantee period of the Under-Furniture Vacuum Cleaner!
Old Appliances
Old appliances should not be disposed of in the general household waste. They must be taken
to an authorised collection point (e.g. recycling depot) for recycling. Electrical appliances in par-
ticular contain many recyclable materials that can be recovered and re-used if correctly handled.
This appliance conforms to European Directive 2002/96/EG on waste electrical and elec-
tronic equipment – WEEE. The Directive paves the way for effective EU-wide withdrawal and
recovery of old appliances.

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Product Description
Parts of the Appliance
56
1
2
3
4
(1) Appliance flap
(2) Motor housing
(3) Suction compartment cover
(4) Housing
(5) Electronics unit
(6) Mains cable
Electronics unit
(7) On/off switch
(8) Run-time adjustment
(9) Remote control synchroni-
sation (without function for
model BIVC3710)
7
9
8
Operating Instructions
Dust bag installation/exchange:
The dust bag needs to be changed when the LED control light comes on during operation. The
dust bag control light switches off automatically after one minute.
Please note that the space in front of the Under-Furniture Vacuum Cleaner (when pulling it out)
must be clean and free of foreign bodies as well as liquids so as not to dirty or damage the rail
system.
The Under-Furniture Vacuum Cleaner may only be operated using a Swirl A07 dust bag. No re-
sponsibility for any damage will be accepted if a different model or a bag from another manufac-
turer is used (see Purpose and Use of the Appliance).
.Open the flap of the suction compartment cover and pull the
Under-Furniture Vacuum Cleaner out using the grip indentation.
Please pull in a straight line and without any violent sideways
movements.

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Push the dust bag downwards into the inner compartment, take it
off the vacuum pipe and then close the bag by pulling dust bag
fastener.
Dispose of the dust bag in the normal household waste.
Next, take a new Swirl A07 dust bag and push it onto the vacuum
pipe. First push the dust bag tab over the vacuum pipe and then
push the opening over the vacuum pipe until the bag locks on.
Swirl recommends not unfolding the dust bag when fitting. Once
operational, the dust bag will open perfectly on its own.
Close the suction compartment cover carefully and push the ap-
pliance all the way in. The Under-Furniture Vacuum Cleaner is
now ready for use again.
Vacuuming
Attention! The maximum size that can be vacuumed is 12mm.
Using a normal broom, brush the dirt and dust towards the suc-
tion aperture of the Under-Furniture Vacuum Cleaner.
The Under-Furniture Vacuum Cleaner switches on automatical-
ly when the appliance flap is lightly touched. Brush the dirt to-
wards the suction aperture. The Under-Furniture Vacuum Cleaner
switches itself off automatically after 15 seconds (factory setting).
Dirt can be swept towards the appliance whilst the vacuuming is
in progress.
Removing the Suction Unit
Pull the Under-Furniture Vacuum Cleaner completely out of the
furniture and remove the plug from the socket.
Electronics Operation
The electronic controls are located on the right-hand side of the
suction unit.
On/Off Switch
There is a rocker switch directly at the front for switching on and
off. This can be used for switching off the appliance for long pe-
riods.
Run-time Adjustment
A potentiometer is located next to the rocker switch for adjusting
the run-time. The factory run-time setting is 15 seconds. This can
be extended or shortened by turning the potentiometer.

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Accessories
Fitting the Suction Hose
The suction hose can be purchased as an accessory..
Fit the suction hose adapter onto the vacuum pipe. The Un-
der-Furniture Vacuum Cleaner now remains operational until the
adapter is removed.
To protect the appliance from damage, it switches itself off after
30 minutes of continuous operation.
Fault Likely Solution
Under-Furniture Vacu-
um Cleaner does not
work when the appli-
ance flap is touched
Check that the on/off switch is correctly positioned.
Check that current is supplied to the appliance and that the appliance is correct-
ly anchored in its housing.
Check that there is no dirt lodged in the suction aperture preventing the applian-
ce flap from closing properly.
Appliance flap does
not close
Check that no dirt is lodged in the suction aperture.
Check that the appliance flap is correctly positioned on its axis and that it is
firmly snapped into place.
Incorrect vacuuming
power
Check that the dust bag is not full.
Check that the dust bag is correctly seated on the vacuum pipe.
Check that the dust bag is that specified by the manufacturer (Swirl A07).
Check for damage to the vacuum pipe (appliance sucks in the wrong air).
Suction compartment
cover does not close
properly
Check that the dust bag is correctly seated on the vacuum pipe.
Check that the recommended dust bag (Swirl A07) is being used.
Check that no foreign bodies are lodged between the suction compartment co-
ver and the housing.
Front cover juts out
Appliance not correctly positioned in the housing.
Appliance incorrectly aligned in relation to the furniture base and the kitchen
floor.
Dust bag incorrectly
seated on the vacuum
pipe
Check that the correct dust bag is being used. To avoid any damage to the mo-
tor, the manufacturer specifies the use of the Swirl A07 dust bag.
Appliance flap has
fallen off
Place the appliance flap into the flap guides and press firmly. A clear clicking
sound can be heard when the appliance flap locks.
Potential Faults and Likely Solutions

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Current requirements 230V / 3 A
Power consumption /
stand-by mode
630 Watt / 0,25 Watt
Power output 630 Watt
External dimensions Width: Depth: Height:
365 mm 450 mm 100 mm
Weight 9,6 kg
Max. size of dirt tha
can be vacuumed
12 mm
Technical Specications
WARRANTY TERMS AND CONDITIONS
(1) Compass Capital Services Pty Ltd ABN 96 138 214 525 trading as Kleenmaid will provide parts
and labour to you the customer as set out herein.
(2) Kleenmaid’s Products come with guarantees that cannot be excluded under the Australian Consu-
mer Law. You are entitled to a replacement or refund for a major failure and for compensation for
any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired
or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major
failure.
(3) The benefits given to you under this Kleenmaid Warranty are in addition to other rights and reme-
dies to which you may be entitled under the Australian Consumer Law in relation to the Product to
which this Kleenmaid Warranty relates. Subject to the conditions below, the Product is warranted by
Kleenmaid and/or its agents to be free from defects in materials and workmanship for the Warranty
Period for normal Domestic Use.
(4) Product Identification: -
a.Kleenmaid reserves the right to reject claims for any services or work where you cannot produce for
verification the serial number and a proof of purchase for the Product (including but not limited to the
original invoice).
b.This Kleenmaid Warranty will be voided if the serial number for the Product cannot be verified. This is
not intended to exclude, restrict or modify any right or remedy to which you may otherwise be entitled
under the consumer guarantee provisions of the Australian Consumer Law.
c. In the event that a request for repair is made against this Kleenmaid Warranty where the serial number
for the Product cannot be verified or you cannot produce for verification a proof of purchase for the
Product (including but not limited to the original invoice), the repairer will not carry out any repairs on
the Product and you will be charged a service call-out fee.
(5) What is covered by this Kleenmaid Warranty: -
a.The Product is covered for faulty workmanship or parts that have failed under normal Domestic Use.
b.Kleenmaid and/or its agents will determine by objective testing if there are any defects in the Product
and/or faulty workmanship.
c. This Kleenmaid Warranty is only applicable if repairs on Products are carried out within Mainland
Australia.
d.This Kleenmaid Warranty: -
i. covers a Product purchased as new, manufactured for use in Mainland Australia;
ii. commences from the date of delivery of the Product;
iii. provides for the labour and replacement parts necessary to maintain the Product in good perating
condition as specified in this Kleenmaid Warranty, however, if repair is needed because of Product
failure during normal Domestic Use, Kleenmaid has the option to repair or replace the defective

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Product or part of the Product with a product or part of like kind and quality. A replacement part
may be new or reconditioned of like kind and quality and may cost less than the original Product
purchased and no charges or refunds will be made based on the replacement product or part cost
difference; and
iv. is only applicable when the Product is used and operated in accordance with the Manufacturer’s
v. instructions.
(6) What is not Covered by this Kleenmaid Warranty (excluded):-
a.any damage or failure to or of the Product or part of the Product:
i. due to the Product being inadequately serviced to manufacturer’s recommendations;
ii. resulting from environmental conditions including and not limited to dirt, dust, rodents, insects,
rust, corrosion, salt built-up, of or in any part of the Product;
iii. resulting from excessive use but fair wear and tear is excepted;
iv. resulting from poor installation including and not limited to positioning and externally fitted
equipment such as plumbing and drainage, cabling, antennae or due to incompatibility of
connected equipment;
v. caused by overheating as a result of sitting or positioning of the Product, where there is no provision
for adequate ventilation or adequate protection from excessive dust;
vi. if the Product has been dismantled, repaired or serviced by any person other than someone
authorised by Kleenmaid or its agents or representatives;
vii. caused by power surges or spikes, including and not limited to, mains power and telecommunications
connections, or to other unspecified sources, incorrect power current, voltage fluctuation, amperage
fluctuation, rust or corrosion;
viii.if the Product is dropped, collision of the Product with another object, use for which the Product
is not designed, damage to the Product caused by your own negligence, accidental or deliberate
misuse of the Product by you, theft, abuse, vandalism, flood, fire, earthquake, electrical storms or
any other act of God or any war related events; or
ix. due to the introduction of abnormal heat loads to the Product;
b.costs of attendance and testing where no fault or defect covered by the terms of this Kleenmaid
Warranty is identified in the Product;
c. initial setup and installation of the Product;
d.normal maintenance costs and costs incurred through the installation of items listed as requiring
periodic replacement;
e. Products with removed or altered serial numbers;
f. consumables such as but not limited to bulbs/globes, filters, batteries and remote controls;
g. removal and reinstallation of an internal component not performed by an authorised Kleenmaid
agent or representative or authorised service centre;
h. cosmetic or structural items; or
i. any failures due to interference from or with other products and/or sources.
(7) This Kleenmaid Warranty ceases if: -
a.the Product ceases to carry the original manufacturer’s serial number or is sold at an auction;
b.the Product is rented;
c. damage to the Product has occurred as listed in point 7a; or
d.there is failure to pay monies owing on invoices as a result of non-warranty work been carried out at
the request of the end user as per point 16 below.
(8) Neither Kleenmaid nor its representatives provide loan equipment under the terms of this Kleenmaid
Warranty.
(9) Any unauthorised access to the internal hardware of the Product will void this Kleenmaid Warranty.
(10) Repair Notice: Products presented for repair may be replaced by refurbished Products of the same

- 11 -
type rather than being repaired. Refurbished parts may be used to repair the Products.
(11) Replacement items are “like for like” and is not “new for old” and does not indicate in any way that
a faulty Product will be replaced with a new part or unit. “Like for like” may either be a quality che-
cked, refurbished or reconditioned unit of the same or later batch of model/size/specifications
(12) The cost of making a claim under this Kleenmaid Warranty is not covered by Kleenmaid, including
any costs of transportation or travel expenses between your home and your nearest authorised ser-
vice agent.
(13) Kleenmaid accepts no liability for items that are lost, damaged, or stolen as a result of freight,
transport or storage. If you are required to transport the Product to an authorised service centre,
you must ensure that it is securely packed and insured.
(14) On Public Holidays or other periods when regular business and wholesale operations are tempo-
rarily ceased, repairer availability and warranty response times may extend beyond the standard
response times due to the unavailability of repairers and parts.
(15) For any repair performed on a Product under this Kleenmaid Warranty where no fault can be found,
or the item is deemed by Kleenmaid or an authorised agent, to be not faulty under this Kleenmaid
Warranty, or the repair or fault is not covered under this Kleenmaid Warranty, a ‘No Fault Found’
fee is payable by you of a minimum of $125 inc GST. Kleenmaid will advise you of this cost and
seek your agreement to pay such costs before commencing such repairs.
(16) Any repairs or services required that are outside the terms and conditions of this Kleenmaid Warran-
ty can be carried out at your request at your cost (including where the Product has not been instal-
led or set up correctly). Kleenmaid will always advise you of this cost and seek your agreement to
pay such costs before commencing such repairs. A credit card may be required prior to the com-
mencement of such services.
(17) Extra charges will be payable by the customer should the Product not be readily accessible without
special equipment, such as but not limited to cranes and lifts or should the Product be installed in
a position that service access is blocked and/or repair work is not possible without uninstalling the
Product to gain access.
(18) You, the customer, may be entitled to purchase an extended warranty in respect of the Product. Any
extended warranty will not be issued by Kleenmaid but by a third party. Any extended warranty ser-
vices will be provided directly by the third party as principal and not as agent for Kleenmaid,
under their extended warranty terms and conditions and not under this Kleenmaid Warranty.
(19) To make a claim under this Kleenmaid Warranty, please have your proof of purchase and the serial
number of the Product ready and call [phone] during business hours.
(20) This Kleenmaid Warranty is given by:
Name: Compass Capital Services Pty Ltd ABN 96 138 214 525 trading as Kleenmaid
Business address: Level 2, Suite 3, 204 Botany Rd, Alexandria NSW Australia 2015
Telephone: [phone]
(21) Definitions:
a.Australian Consumer Law means the Competition and Consumer Act 2010 (Cth).
b.Domestic Use means use of the Product for personal, domestic or household purposes.
c. Kleenmaid means Compass Capital Services Pty Ltd ABN 96 138 214 525 trading as Kleenmaid.
d.Mainland Australia means the following States and Territories of Australia: New South Wales, Victoria,
South Australia, Western Australia, Queensland, Tasmania, Northern Territory, Australian Capital
Territory.
e.Product means the appliance sold by Kleenmaid to you as evidenced by the original purchase
invoice.
f. Warranty Period means the period of 36 months, or such alternative period as may be
specified on your Kleenmaid sales invoice.

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!
a
a
100
365
110 min.
103 min.
105
100
341
365
5
30 Sek
15 Sek
345 min.
450
450 min.
Installation Instructions
UPDATE NOTICE: This Kleenmaid Warranty is current as at 1 July 2015 but is subject to variation
from time to time. For the latest version of the Kleenmaid Warranty, please see our website http://
www.kleenmaid-appliances.com.au/support/your-kleenmaidwarranty/ or phone us on (02) 9310
1207.

KLEENMAID WARRANTY TERMS AND CONDITIONS
1. Compass Capital Services Pty Ltd ABN 96 138 214 525 trading as Kleenmaid will provide parts and labour to you
the customer as set out herein.
2. Kleenmaid’s Products come with guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
3. The benefits given to you under this Kleenmaid Warranty are in addition to other rights and remedies to which you
may be entitled under the Australian Consumer Law in relation to the Product to which this Kleenmaid Warranty
relates. Subject to the conditions below, the Product is warranted by Kleenmaid and/or its agents to be free from
defects in materials and workmanship for the Warranty Period for normal Domestic Use.
4. Product Identification: -
a. Kleenmaid reserves the right to reject claims for any services or work where you cannot produce for verification
the serial number and a proof of purchase for the Product (including but not limited to the original invoice).
b. This Kleenmaid Warranty will be voided if the serial number for the Product cannot be verified. This is not
intended to exclude, restrict or modify any right or remedy to which you may otherwise be entitled under the
consumer guarantee provisions of the Australian Consumer Law.
c. In the event that a request for repair is made against this Kleenmaid Warranty where the serial number for the
Product cannot be verified or you cannot produce for verification a proof of purchase for the Product (including
but not limited to the original invoice), the repairer will not carry out any repairs on the Product and you will be
charged a service call-out fee.
5. What is covered by this Kleenmaid Warranty: -
a. The Product is covered for faulty workmanship or parts that have failed under normal Domestic Use.
b. Kleenmaid and/or its agents will determine by objective testing if there are any defects in the Product and/or
faulty workmanship.
c. This Kleenmaid Warranty is only applicable if repairs on Products are carried out within Mainland Australia.
d. This Kleenmaid Warranty: -
i. covers a Product purchased as new, manufactured for use in Mainland Australia;
ii. commences from the date of delivery of the Product;
iii. provides for the labour and replacement parts necessary to maintain the Product in good operating condition
as specified in this Kleenmaid Warranty, however, if repair is needed because of Product failure during
normal Domestic Use, Kleenmaid has the option to repair or replace the defective Product or part of the
Product with a product or part of like kind and quality. A replacement part may be new or reconditioned of like
kind and quality and may cost less than the original Product purchased and no charges or refunds will be
made based on the replacement product or part cost difference; and
iv. is only applicable when the Product is used and operated in accordance with the Manufacturer’s instructions.
6. What is not Covered by this Kleenmaid Warranty (excluded):-
a. any damage or failure to or of the Product or part of the Product:
i. due to the Product being inadequately serviced to manufacturer’s recommendations;
ii. resulting from environmental conditions including and not limited to dirt, dust, rodents, insects, rust,
corrosion, salt built-up, of or in any part of the Product;
iii. resulting from excessive use but fair wear and tear is excepted;
iv. resulting from poor installation including and not limited to positioning and externally fitted equipment
such as plumbing and drainage, cabling, antennae or due to incompatibility of connected equipment;
v. caused by overheating as a result of sitting or positioning of the Product, where there is no provision for
adequate ventilation or adequate protection from excessive dust;
vi. if the Product has been dismantled, repaired or serviced by any person other than someone authorised by
Kleenmaid or its agents or representatives;
vii. caused by power surges or spikes, including and not limited to, mains power and telecommunications
connections, or to other unspecified sources, incorrect power current, voltage fluctuation, amperage
fluctuation, rust or corrosion;
viii. if the Product is dropped, collision of the Product with another object, use for which the Product is not
designed, damage to the Product caused by your own negligence, accidental or deliberate misuse of the
Product by you, theft, abuse, vandalism, flood, fire, earthquake, electrical storms or any other act of God
or any war related events; or
ix. due to the introduction of abnormal heat loads to the Product;
b. costs of attendance and testing where no fault or defect covered by the terms of this Kleenmaid Warranty is
identified in the Product;
c. initial setup and installation of the Product;
d. normal maintenance costs and costs incurred through the installation of items listed as requiring periodic
replacement;
e. Products with removed or altered serial numbers;
f. consumables such as but not limited to bulbs/globes, glass, seals, filters, batteries and remote controls;
g. removal and reinstallation of an internal component not performed by an authorised Kleenmaid agent or
representative or authorised service centre;

h. cosmetic or structural items; or
i. any failures due to interference from or with other products and/or sources.
7. This Kleenmaid Warranty ceases if: -
a. the Product ceases to carry the original manufacturer’s serial number or is sold at an auction;
b. the Product is rented;
c. damage to the Product has occurred as listed in point 7a; or
d. there is failure to pay monies owing on invoices as a result of non-warranty work been carried out at the request
of the end user as per point 16 below.
8. Neither Kleenmaid nor its representatives provide loan equipment under the terms of this Kleenmaid Warranty.
9. Any unauthorised access to the internal hardware of the Product will void this Kleenmaid Warranty.
10. Repair Notice: Products presented for repair may be replaced by refurbished Products of the same type rather than
being repaired. Refurbished parts may be used to repair the Products.
11. Replacement items are “like for like” and is not “new for old” and does not indicate in any way that a faulty Product
will be replaced with a new part or unit. “Like for like” may either be a quality checked, refurbished or reconditioned
unit of the same or later batch of model/size/specifications
12. The cost of making a claim under this Kleenmaid Warranty is not covered by Kleenmaid, including any costs of
transportation or travel expenses between your home and your nearest authorised service agent.
13. Kleenmaid accepts no liability for items that are lost, damaged, or stolen as a result of freight, transport or storage. If
you are required to transport the Product to an authorised service centre, you must ensure that it is securely packed
and insured.
14. On Public Holidays or other periods when regular business and wholesale operations are temporarily ceased,
repairer availability and warranty response times may extend beyond the standard response times due to the
unavailability of repairers and parts.
15. For any repair performed on a Product under this Kleenmaid Warranty where no fault can be found, or the item is
deemed by Kleenmaid or an authorised agent, to be not faulty under this Kleenmaid Warranty, or the repair or fault
is not covered under this Kleenmaid Warranty, a ‘No Fault Found’ fee is payable by you. Kleenmaid will advise you
of this cost and seek your agreement to pay such costs before commencing such repairs.
16. Any repairs or services required that are outside the terms and conditions of this Kleenmaid Warranty can be
carried out at your request at your cost (including where the Product has not been installed or set up correctly).
Kleenmaid will always advise you of this cost and seek your agreement to pay such costs before commencing such
repairs. A credit card may be required prior to the commencement of such services.
17. Extra charges will be payable by the customer should the Product not be readily accessible without special
equipment, such as but not limited to cranes and lifts or should the Product be installed in a position that service
access is blocked and/or repair work is not possible without uninstalling the Product to gain access.
18. You, the customer, may be entitled to purchase an extended warranty in respect of the Product. Any extended
warranty will not be issued by Kleenmaid but by a third party. Any extended warranty services will be provided
directly by the third party as principal and not as agent for Kleenmaid, under their extended warranty terms and
conditions and not under this Kleenmaid Warranty.
19. To make a claim under this Kleenmaid Warranty, please have your proof of purchase and the serial number of the
Product ready and call [phone] during business hours.
20. This Kleenmaid Warranty is given by:
Name: Compass Capital Services Pty Ltd ABN 96 138 214 525 trading as Kleenmaid
Business address: Level 2, Suite 3, 204 Botany Rd, Alexandria NSW Australia 2015
Telephone: [phone]
21. Definitions:
a. Australian Consumer Law means the Competition and Consumer Act 2010 (Cth).
b. Domestic Use means use of the Product for personal, domestic or household purposes.
c. Kleenmaid means Compass Capital Services Pty Ltd ABN 96 138 214 525 trading as Kleenmaid.
d. Mainland Australia means the following States and Territories of Australia: New South Wales, Victoria, South
Australia, Western Australia, Queensland, Tasmania, Northern Territory, Australian Capital Territory.
e. Product means the appliance sold by Kleenmaid to you as evidenced by the original purchase invoice.
f. Warranty Period means the period of 36 months for domestic use, 12 months for non-domestic use or such
alternative period as may be specified.
UPDATE NOTICE: This Kleenmaid Warranty is current as at 7 March 2017 but is subject to variation from time to time.
For the latest version of the Kleenmaid Warranty, please see our website
http://www.kleenmaid-appliances.com.au/support/your-kleenmaid-warranty or phone us on [phone].

Compass Capital Services Pty Limited
trading as Kleenmaid
ABN 96138214525
Level 2, 204 Botany Road
Alexandria NSW 2015
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www.kleenmaid.com.au
Other products available in the
Kleenmaid range of appliances
|Washing machines
|Clothes dryers
|Dishwashers
|Ovens
|Cooktops
|Steam ovens
|Microwave ovens
|
Built in espresso
coffee machines
|Rangehoods
|Freestanding ovens