Kobo Arc 7 User manual

The Definitive Guide to Reset Kobo
When your Kobo have issues, resetting is one of the most common methods
to fix the device. But before reboot your Kobo, you must know there are two
types of resetting, one is soft reset, also known as restart; another is factory
reset, also known as reboot. Knowing the differences will help you choose the
right solution to fix the Kobo device.
Soft Reset (Restart): A soft reset means compulsory restart your Kobo
device. It's is very easy to perform and will not delete data and books on your
Kobo device.
Factory Reset (Reboot): Factory reset means reverts your Kobo device's to
its original state. If you perform a factory reset on your eReader, you'll remove
all data and informations from your eReader. But books you purchased from
Kobo can be re-downloaded from the Kobo Cloud.
Factory reset will also let you lose any bookmarks and annotations you made
in your books since you last synced your eReader. Sign out of your account
on your eReader. Reset all of your settings and preferences. After a factory
reset, you’ll have to set up and sync your eReader again.
Here is a troubleshooting list for your reference:
1. Kobo won't turn on, charge - Soft Reset
2. Can't transfer books to Kobo - Soft Reset
3. Can't connect to WiFi - Soft Reset
4. Can't connect to wireless networks - Soft Resst
5. Kobo locked up, screen frozen, or not responding - Soft Reset
6. Books or documents disappeared - Soft Reset
7. Kobo running slowly - Soft Reset
8. Computer not recognizing Kobo - Soft Reset

9. Continues to malfunction after restarting - Factory Reset
10.Kobo freezes during reboot - Factory Reset.
Notes: Always remember, soft reset is the first step to fix most of Kobo
issues, but if it failed, and there is no other way to solve this issue, try to
perform factory reset. And before perform factory reset, please backup your
books and documents on Kobo device.
Quick Accesses:
Kobo E-Ink reader: Soft Reset
Kobo E-Ink reader: Factory Reset
Reset Kobo Vox
Reset Kobo Arc 7, Kobo Arc 7HD, Kobo Arc 10HD
How to Reset Kobo E-Ink reader:
For Kobo Aura H2O, Kobo Glo HD, Kobo Touch 2.0, Kobo eReader, Kobo Wi-
Fi, Kobo Touch, Kobo Glo, Kobo Mini, Kobo Aura, Kobo Aura HD.
Soft Reset: If possible, turn off your eReader. Locate the small hole on the
bottom of your eReader. Unfold a paperclip and slide an end into the hole.
Press gently until you feel a click. Your eReader should restart.

Factory Reset: There are two ways to factory reset Kobo. But before we
start, I need to emphasize again that make sure your Kobo is really needed to
do factory reset and then backup books and documents on Kobo device.
Method 1: If you can use Kobo right now - Go to Kobo Settings
Find the factory reset option from the setting menu.
Kobo Touch or Glo: Tap Settings > Device Information.
Kobo: Select Menu > Settings > Advanced.
Select either Factory Reset or RESET DEVICE NOW.
Select either Reset Device Now or CONTINUE.
After your device resets, register it by following the on-screen prompts.
Other eReaders has the simliar steps, just go to Kobo settings and find
"Reset device" option to click. It's not complicated.
Method 2: If you can't use Kobo at the moment- such as locked up,
screen frozen.
For Kobo Aura, Kobo Aura HD, or Kobo Glo
1.Ensure that the device is powered off.
2.Press and hold the Light button.
3.Slide the power switch to the right, hold for one second, then let go of the
switch.
4.Continue to hold the Light button until the small light to the left of the power
switch flashes.
5.Let go of the Light button.
For Kobo Glo HD or Kobo Aura H2O, you can try this method.
1.Turn it off first, press and hold the power button for 5 to 6 seconds;
2.Press and hold the power button;
3.With two fingers, simultaneously and repeatedly tap the bottom corners of
the touch screen;
4.Continue to tap the corners repeatedly until the device begins to reset;
5.Complete the device setup after the reset completes.

After the restore process is finished, you need to set up Kobo again, through
wifi or computer. It's not complicated, just follow the instructions. Here is a
detailed guide about how to set up Kobo device for your reference.
How to Reset Kobo Tablet
Reset Kobo Vox
Soft Reset: Press and hold the power button for 5-6 seconds. The screen will
turn black. Press the power button again to turn Kobo Vox on.
Factory Reset: Before factory reset your Kobo Vox, make sure it have at
least 10% battery life, since it will take some time to complete.
Turn off your Kobo Vox by holding the power button (on the top of your Kobo
Vox) for 10 seconds. Press and hold the volume up button ( a + sign) on the
left-hand side of your Kobo Vox.
While holding the volume up button, press and release the power button on
your Kobo Vox. Continue holding the volume up button until you see

“Resetting your Kobo eReader” on your Kobo Vox screen. Release the
volume up button.
Wait for your Kobo Vox to restart. The Welcome screen will appear after your
Kobo Vox restarts. This can take up to one minute.
Reset Kobo Arc 7, Kobo Arc 7HD, Kobo Arc 10HD
Soft Reset: Slide the power button to the right side and hold. After the power
options appear, tap power off and then click OK. Wait a few seconds, Kobo
Arc will be shuted down.Pull the power slider right again for a few seconds
and then let go to restart your Kobo Arc.
Factory Reset:
Method 1: If your Kobo Arc can be turned on,
1. Go to home screen, press the menu button.
2. Choose the Privacy
3. Press Factory data reset.
4. Read the disclaimer, then Press Reset.
Method 2: If your Kobo Arc is locked,
1. Turn the power off and pull the battery out and reinsert it.
2. Hold the Volume Down button.
3. Then press and release the Power button.
4. Wait a minute,the menu appears that allows for Fastbook, Recovery, Clear
Storage, and Simlock.
5. Ok,press the Volume Down button to choose Clear Storage.
6. Next,press and release the Power button,Wait for the Kobo Arc to restart.
7. You will see the two options: Volume Up for YES and Volume Down for
NO.
8. If you choose YES, all data will be deleted from your Kobo Arc and
including third-party applications.
9. The Kobo Arc will reboot to its original data.

Ask for More Help
After soft reset or factory reset, if you kobo still doesn't work, you can visit
Kobo official help page for more information.
And Some users said that conntact Kobo Facebook will also get a solution,
maybe you can have a try.
If you more have questions about "how to reset Kobo", do not hestiate to
leave your comment.
Related Readings
7 Kobo Tips and Tricks You Must Know
How to Backup Your Kobo Books
How to Reset Kindle and Kindle Fire
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