Kogan KA142CHSTFA Specification sheet

142L Chest Freezer
INSTRUCTION MANUAL / INSTALLATION MANUAL
MODEL: KA142CHSTFA

2

3
General Safety Instructions 5
Product Overview 8
Getting Started 10
Installation 10
Using Your Chest Freezer 11
Tips for Using the Appliance 13
Tips for Energy Saving 13
Maintenance and Cleaning 14
FAQs and Troubleshooting 16
Specifications 17
Warranty 18
Contents

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5
IMPORTANT SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
Read this manual thoroughly before first use, even if you are familiar with this type of product.
The safety precautions enclosed herein reduce the risk of fire, electric shock and injury when
correctly adhered to. Make sure you understand all instructions and warnings.
Keep the manual in a safe place for future reference, along with the completed warranty card and
purchase receipt. If you sell or transfer ownership of this product, pass on these instructions to the
new owner.
Always follow basic safety precautions and accident prevention measures when using an electrical
appliance, including the following:
IMPORTANT: Pay particular attention to messages that contain the words DANGER, WARNING or
CAUTION. These words are used to alert you to a potential hazard that can seriously injure you and
others. The instructions will tell you how to reduce the chance of injury and let you know what can
happen if the instructions are not followed.
CAUTION
RISK OF FIRE
This symbol alerts you to take care as this appliance contains a flammable
refrigerant (isobutane) and insulation blowing gas (cyclopentane). Do not
expose it to high heat, sparks and open flames.
The refrigerant isobutane (R600a) is contained within the refrigerant circuit
of the appliance, a gas with a high level of environmental compatibility,
which is nevertheless flammable. During transportation and installation of
the appliance, ensure that none of the components of the refrigerant circuit
become damaged.
WARNING: Do not damage the refrigerant circuit! Never use an appliance with a damaged
refrigerant circuit! If the refrigerant circuit becomes damaged, avoid proximity to open fires and
all types of heat and ignition sources. Thoroughly ventilate the room in which the appliance is
located.
DANGER: It is hazardous for anyone other than an authorised service person to service this
appliance. In Queensland, the authorised service person MUST hold a Gas Work Authorisation for
hydrocarbon refrigerants to carry out servicing or repairs which involve the removal of covers.
The room for installing the appliance must be at least 1m³ per 8g of refrigerant. The amount and
type of refrigerant in the appliance can be found in the Technical Specifications on page 17 and
on the rating plate, found on the appliance.
Usage Conditions and Restrictions
• Domestic use only: This appliance is intended for indoor household use only. It is not intended
for commercial, industrial or outdoor use. It is not intended for use in a recreational vehicle.
• Purpose: Do not use this appliance for anything other than its intended purpose. Other uses
are not recommended and may cause fire, electric shock or personal injury.
• Attachments: The use of attachments is not recommended by the appliance manufacturer and
distributor as they may be hazardous.
• Improper use: Damage due to improper use, or repairs made by unqualified personnel will
void your warranty. We assume no liability for any eventual damages caused by misuse of the
product or noncompliance with these instructions.
General Safety Instructions

6
General Safety Instructions Continued
• WARNING: Do not use mechanical devices or other means to accelerate the defrosting process,
other than those recommended by the manufacturer.
• Usage restriction: This appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless
they have been given supervision or instructions concerning use of the appliance by a person
responsible for their safety.
• Children: Supervise young children to ensure they do not play with the appliance. Never allow
children to operate, play with or crawl inside the appliance.
• WARNING: Do not use electrical appliances inside the appliance, unless they are of the type
recommended by the manufacturer.
• Explosive or flammable substances: Do not store explosive substances such as aerosol
cans with a flammable propellant in this appliance. Do not store or use petrol or any other
flammable vapours and liquids in the vicinity of this or any other appliance. Do not use such
substances for cleaning the appliance. The fumes can create a fire hazard or an explosion.
• Damage: Do not use the appliance if the power cord, plug or the appliance itself is damaged.
If the cord is damaged, contact the after sales support line and have the cord replaced by
qualified personnel in order to avoid a hazard.
• WARNING: Do not damage the refrigerant circuit.
• Do not modify: Do not attempt to alter or modify this appliance in any way.
• Repair: Do not attempt to repair or replace any part of this appliance unless it is specifically
recommended in this manual. All other servicing should be referred to a qualified technician.
Contact the after sales support line for advice.
Electrical Safety
• Voltage: Before connecting and turning on the appliance, ensure the electrical voltage and
circuit frequency correspond to that indicated on the appliance rating label.
• Earthing: This appliance should be properly earthed for your safety. The power cord of this
appliance is equipped with a three-prong plug for use in standard wall outlets to minimise the
possibility of electrical shock. Do not modify the cord and/or plug provided with the appliance.
Improper use of the earthed plug can result in the risk of electric shock.
• Connection: This appliance requires a standard 220-240 V AC 50Hz electrical outlet. Do not
overload the electrical circuit.
• Power cord: Do not kink or damage the power cord; do not leave it exposed or dangling.
Secure it at the back of the appliance so no one steps on or places anything on the cord or
against it. Keep the cord out of reach of children. When moving the appliance, make sure not
to damage the power cord.
• Auxiliary Items: Do not use an inverter, adaptor or extension cord with this appliance. If the
cord is too short, have a qualified electrician install an outlet near the appliance. Use of an
extension cord and an inverter can negatively affect the performance of the unit.
• Protect from moisture: To protect against the risk of electric shock, do not immerse the
unit, cord or plug in water or spray it with any other liquid. Do not connect or disconnect the
electric plug when your hands are wet. Turn the power switch off before removing the plug
from the socket.
• WARNING: Disconnect! To reduce the risk of fire, electric shock or personal injury, always
unplug the appliance from the socket when not in use, when moving and before cleaning or
servicing. Never unplug the unit by pulling the power cord. Always grip the plug firmly and pull
straight out from the power point.
• Electrical work: Any electrical work required for the installation of this appliance should be
carried out by a qualified electrician.
Never use this appliance with a damaged refrigerant circuit! If the coolant circuit becomes
damaged, avoid proximity to open fires and all types of heat sources. The room in which the
appliance is located should be ventilated for a few minutes.

7
General Safety Instructions Continued
Installation
Heavy: This appliance is heavy, take care when moving it. To avoid back or other injury, consider
a two person lift or mechanical aid when installing it. Failure to do so can result in back or other
injury.
Damage: When unpacking, check the appliance carefully for damage. If it is damaged, do not
install the appliance. Contact our after sales support centre on 1300 256 426 for advice on
examination or return of the damaged appliance.
Protect from moisture: Install the appliance in an indoor area protected from wind, rain, water
spray or drips.
Protect from heat: Do not install the appliance next to an oven, grill or other source of high heat,
or where it will be exposed to direct sunlight for prolonged periods of time.
WARNING: Ventilation: To ensure proper ventilation, keep any ventilation openings, in the
appliance enclosure or in the built-in structure, clear of obstructions. Ensure adequate air
circulation around the appliance to prevent overheating.
Level: Install the appliance level in order to ensure proper operation.
Cleaning and Maintenance
Disconnect: Unplug the appliance before cleaning or servicing. Failure to do so can result in
electric shock, injury or death. Do not connect or disconnect the plug when your hands are wet.
Flames: Do not let open flames or ignition sources enter the appliance.
Flammable/explosive substances: Never clean this appliance with flammable fluids. Do not
store or use volatile, flammable or explosive propellants or liquids in or close to this or any other
appliance. The fumes can create a fire hazard or explosion.
Solvents: Do not use solvent based cleaning agents or abrasives on the interior as these may
damage or discolour the surfaces of the appliances.
WARNING! Do not use mechanical devices or other means to accelerate the defrosting process.
Never use a sharp or metal instrument to remove frost or clean the appliance. Use a plastic
scraper, if necessary.
Service: Do not attempt to repair, modify or replace any part of the appliance unless specifically
recommended in this manual. Refer all other servicing to a qualified technician, or contact the
after sales support line for advice on examination or repair of the appliance.
Responsible disposal
Note: At the end of its working life, do not throw this appliance out with your household rubbish.
Electrical and electronic products contain substances that can have a detrimental effect on the
environment and human health if disposed of inappropriately. Observe any local regulations
regarding the disposal of electrical consumer goods and dispose of it appropriately for recycling
and recovery of the refrigerant and blowing agent. Contact your municipal authorities for advice
on recycling facilities in your area.
WARNING! This refrigeration appliance contains flammable refrigerants and insulation blowing
gases, which must be removed before disposal. Contact your municipal authorities for any codes
or regulations concerning the disposal of such materials.

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Chest Freezer Layout
1
2
5
7
1. Counter balanced lid
2. Freezer compartment
3. LED light
4. Wire storage basket (removable)
5. Drainage hole
6. LED Display & Controls
7. 2 x Adjustable legs (front + back)
8. 2 x wheels (front + back)
Key:
Product Overview
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4
3
8

9
1 4
52
3
Control Panel Layout
Product Overview Continued
1. Alarm Lamp
This warns you if the temperature is rising and your food may be spoiled.
2. Quick Freeze Lamp
This indicates that the Quick Freeze function has been activated.
3. LED Display
Displays the set temperature inside the freezer.
4. Quick Freeze Button
Press this to activate or deactivate the Quick Freeze Function.
5. Temperature Adjusting Button
Press the button to set the temperature.
For more details on this, see page 11.
Key:
Note.
• Temperature Units
Press and hold the Temperature Adjusting button for 3 seconds
to change the temperature display units from Celsius to Fahrenheit

10
Getting Started
Unpacking
• Packaging materials: This appliance has been packaged to protect it against transportation
damage. Remove all packaging materials from around and inside the appliance and keep the
original packaging carton and materials in a safe place. It will help prevent any damage if the
product needs to be transported in the future, and you can use it to store the appliance when it is
not in use. In the event the carton is to be disposed of, please recycle all packaging materials where
possible.
• Suffocation: Plastic wrapping can be a suffocation hazard for babies and young children, so ensure
all packaging materials are out of their reach and disposed of safely.
• Power cord: Unwind the power cord to its full length and inspect it for damage. Do not use the
appliance if it or its cord have been damaged or are not working properly. In case of damage,
contact our after sales support line for advice on examination, repair or return of the damaged
product.
• Read the manual: Read this manual to familiarise yourself with the appliance. Pay particular
attention to the safety instructions on the previous pages.
• Clean: To remove any dust from transit and storage, clean the interior and exterior surfaces of the
appliance with lukewarm water and a soft cloth. Dry thoroughly. Important: do not use harsh or
abrasive detergents or powders as these will damage the finish.
Installation
• Two person installation: Use two or more people to move and install the appliance. Failure to do
so can result in back or other injury.
• Freestanding design: This appliance is designed to be freestanding only, and should not be
recessed or built-in.
• Floor surface: This appliance must be properly positioned on a dry, sturdy, level surface that is
strong enough to support it when it is fully loaded.
• Ambient temperature: The ambient temperatures must correspond to the climate class ( T )
indicated on the rating plate of the appliance: 16° C – 43° C.
• Clearances: Ensure that air can circulate freely around the back of the cabinet, which is necessary
to cool the compressor and condenser. Allow at least 12cm clear space at the back and 5cm at the
sides of the unit.
• Wall Units Above: Ideally, the appliance should not be positioned below overhanging wall units.
However, if the appliance must be positioned below an overhanging wall unit, make sure to allow
sufficient room so you can comfortably open the lid and access the contents.
Do NOT install/use the appliance in the following locations/situations:
• In moist areas or areas of high humidity.
• In a recreational vehicle, or for use with an inverter.
• In direct sunlight, near heat sources, next to an open flame, cooking or heating appliance, or near
any other source of high heat.
• Direct sunlight may affect the acrylic coating and heat sources may increase the unit’s power
consumption. For best energy efficiency install the appliance in the coolest area of the room.
• In an area with extreme cold ambient temperatures.
• In an area with excessive moisture and high humidity. Make sure it is protected from elements such
as wind, rain, water spray or drips.
• In an area where petrol or other explosive and/or flammable liquids or fumes are used or stored. The
fumes can create a fire hazard or explosion.

11
Installation Continued
Electrical connection
• WARNING! It must be possible to disconnect the appliance from the mains power supply; the plug
must therefore be easily accessible after installation.
• Before plugging in your new freezer, let it stand upright for at least 2 hours. This will allow the
refrigerant gases to settle into the compressor and reduce the possibility of a malfunction in the
cooling system.
• The appliance must be earthed. The plug of the power supply cord is equipped with a contact for
this purpose. Do not under any circumstances cut or remove the third (earth) prong from the power
cord.
If the plug does not fit your outlet, consult a licensed electrician for advice to have the outlet
changed.
• Plug the unit into a dedicated, properly earthed wall outlet. Ensure that your outlet voltage and
circuit frequency correspond to the voltage stated on the rating label.
• Secure the freezer’s supply cord behind the unit. Do not leave it exposed or dangling to prevent
injury and accidental disconnection from the power supply.
• Adjust the temperature control as described below.
• When first starting up, and after a period out of use, allow the unit to cool down for at least 2–3
hours
(4 hours if starting up during warm weather in summer) before placing food in the freezer.
Using Your Chest Freezer
The temperature control is located at the front of the
freezer cabinet, in the bottom right corner (Fig.1).
• Display: When powering on the freezer, the display
window (Fig. 1, B) illuminates fully for 3 seconds before
entering into ‘normal’ display showing the default
temperature: -18º C (0º F). If no error occurs the display
panel shows the set temperature or mode (if an error
has occurred, the code will show in the display).
• Locking: Press the Temperature Adjustment button
(Fig. 1, C) and the Quick Freeze button (Fig. 1, D) for
3 seconds at the same time. The display will flash for
several seconds and the controls will be locked.
• Unlocking: Press the Temperature Adjustment button
(Fig. 1, C) and the Quick Freeze button (Fig. 1, D) for 3
seconds at the same time. The controls will exit locked
mode, and the temperature can be adjusted.
NOTE: If any functions are attempted while the unit is
locked, the display will flash for 3 seconds, signaling an
invalid operation.
• Swapping between Celsius and Fahrenheit: Press
the Temperature Adjustment button (Fig. 1, C) for 3
seconds and the unit of measurement (Fig. 1, F) will
swap. Fig. 1
A B
E F
C D

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Using Your Chest Freezer Continued
• Swapping the Unit from Freezer to Fridge: While in freezer mode, press the Temperature
Adjustment button (Fig. 1, C) until the display shows -24º C / -11º F. Pressing the Temperature
Adjustment button (Fig. 1, C) again will convert the freezer into a fridge and the display will show 1º
C / 34º F.
• Swapping the Unit from Fridge to Freezer: While in fridge mode, press the Temperature Adjustment
button (Fig. 1, C) until the display shows 10º C / 50º F. Pressing the Temperature Adjustment button
(Fig. 1, C) again will convert the fridge into a freezer and the display will show -12º C / 10º F.
• Adjusting the Temperature while in Freezer mode: Press the Temperature Adjustment button (Fig.
1, C) to change the set temperature. For each press of the button, the set temperature will drop by
-1º C / º F.
• Adjusting the Temperature while in Fridge mode: Press the Temperature Adjustment button (Fig. 1,
C) to change the set temperature. For each press of the button, the set temperature will go up by
1º C / º F.
NOTE: The unit may not work at the set temperature on particularly hot days, or if the lid is opened too
frequently. To ensure efficient operation, do not open the lid unnecessarily or for prolonged periods of
time.
NOTE: When the unit is set to -24º C / -11º F, the compressor will continuously run.
IMPORTANT: Once the unit has started, continuous operation is recommended. Please try and avoid
turning the unit off and on as this may affect the service life.
• Quick Freeze Mode: To enter Quick Freeze Mode press the Quick Freeze button (Fig. 1, D). The
Quick Freeze indicator light will light up (Fig. 1, E). To exit Quick Freeze Mode, press the Quick
Freeze button (Fig. 1, D). The Quick Freeze indicator light will then go out.
NOTE: If running in Quick Freeze Mode for a continuous 24 hours, the unit will automatically exit the
mode as a safeguard.
• High Temperature Alarm: The High Temperature indicator light (Fig. 1, A) will illuminate if the unit
rises above a set temperature and your food may be at risk of spoiling. This may be caused by the
lid not being closed properly, by a fault in the unit or a number of other causes. Please contact our
after sales support on 1300 256 426 if this is an issue you cannot resolve.
• Power Off Memory: In case of power failure, the previous settings will be memorised until the power
returns.
• Failure Code: When the failure code E2 appears on the display screen it means that the temperature
sensor has failed. Please contact the after sales support on 1300 256 426.

13
Tips for Using the Appliance
• Do not store food uncovered in the freezer. Always use good quality, freezer-proof packaging to
maintain food quality. Remove air from packages of solid food and seal bags tightly before freezing.
• Keep portions small to ensure they are frozen (and subsequently defrosted) rapidly.
• Make sure that fresh, unfrozen food packages do not touch food that is already frozen, thus avoiding
a temperature rise in the frozen food.
• When freezing food, do not push food together too much, leave some space for air to circulate
around each item. Do not place packages directly against the back wall.
• When buying frozen food, only buy quantities that you can store straight away; use an insulated
container for your shopping and when you get home, place the food in the freezer immediately.
• When storing pre-packed, commercially frozen food, follow the food manufacturer’s instructions for
storing the food in a home freezer. Do not exceed any storage times listed on the packaging.
• Once you have opened a packet of frozen food, re-wrap it airtight to prevent surface evaporation
which causes drying or freezer burn.
• Do not place carbonated liquids such as bottles of fizzy drink in the freezer as the container could
explode under pressure and damage the freezer.
• Do not refreeze food once it has been defrosted.
• Frozen food which has thawed accidentally should either be used immediately or thrown away.
Alternatively, if the food is uncooked and has not been completely defrosted, it may be cooked and
then refrozen.
• CAUTION! Do not remove items from the freezer if your hands are damp or wet as this could cause
skin abrasions.
Tips for Energy Saving
• The appliance should be placed in the coolest area of the room, away from heat producing
appliances or heating ducts. Please avoid placement in direct sunlight.
• Let hot foods cool to room temperature before placing them in the appliance.
• Do not overload the appliance with unfrozen food as this may cause it to freeze slowly and risk food
spoilage.
• Be sure to wrap foods properly and wipe containers dry before placing them in the appliance. This
cuts down on frost building up inside in the unit.
• Please do not wrap items in aluminium foil, wax paper or paper towel. This materials interfere with
cold air circulation, making the appliance less efficient.
• Organise and label food to reduce door openings and extended searches. Remove as many items as
needed at one time, ensuring the unit is opened as few times as possible.

14
Maintenance and Cleaning
Defrosting
The chest freezer requires manual defrost. For efficient operation and minimum energy consumption,
defrost the freezer compartment when the frost on the freezer walls is building up. Do not let frost build
up to more than 3–4mm thickness. For efficiency, choose a time when your stock of frozen food is low.
• Unplug the freezer and open the door. Remove the food and storage basket. (Keep any frozen food
temporarily in a fridge or cooler bag to keep defrosting to a minimum.)
• During defrosting, any ice and frost that has accumulated will melt into the freezer cabinet. To drain
the water, open the drainage hole (Fig. 2). When the ice softens, an ice scraper can be used to help
speed up the process.
Cleaning
WARNING
Before cleaning the appliance, make sure it is switched off and disconnected from the power supply.
Failure to do so can result in electric shock or injury.
• Wash the inside surfaces and the interior accessories with a damp, warm cloth moistened in a water
and baking soda solution. The solution should be about 2 tablespoons of baking soda to 1 litre of
water. Rinse and wipe dry with a soft cloth.
• Clean the outside of the unit with a damp, well wrung out cloth, keeping the area of the controls dry.
Keep the lid gasket (seal) clean.
• Never use boiling water to accelerate defrosting as it may damage the plastic components.
• Regularly check the drain in the freezer for defrost water. If necessary, clean the drain. If the drain is
blocked, water will collect in the base of the appliance.
• After cleaning/defrosting, push the drain plug in and also re-plug the drain plug inside the freezer
cabinet.
• After everything is dry, place appliance back into service.
• Allow approximately 1–2 hours for the cabinet to cool down again (depending on the length of time
the freezer was disconnected from the power).
WARNING
Never clean the unit with an abrasive, acid, oil or solvent based cleaning agent. Never use flammable
fluids or sprays for cleaning as the fumes from these substances can create a fire hazard or Explosion.
Fig. 2

15
Maintentance and Cleaning Continued
Interior light
This chest freezer has an interior LED light bulb built into the lid (Fig. 3 ). It alights and extinguishes
automatically when the lid is opened and closed. If the light bulb needs replacing, contact our after
sales support on 1300 256 426 to book a service call. The light bulb can only be replaced by properly
qualified service personnel.
Service, repair and spare parts
Do not attempt to alter or modify this appliance in any way, or to repair or replace any part unless
it is specifically recommended in this manual. All other servicing should be referred to a qualified
technician. Contact our after sales support on for advice.
Power Failure
Most power failures are corrected within a few hours and should not affect the temperature of your
appliance if you minimise the number of times the door is opened. If the power is going to be off for a
longer period of time, take proper steps to protect the contents.
Levelling the Unit
The appliance has 2 adjustable legs and 2 directional wheels. (Fig. 3 )
To adjust the height of the legs:
• Turn the adjustable leg clockwise to raise the chest freezer. (Fig. 4)
• Turn the adjustable leg anti-clockwise to lower the chest freezer. (Fig. 4)
Fig. 4
Fig. 3

16
FAQs & Troubleshooting
Problem Possible Cause Possible Solution
The appliance
does not
operate.
• The appliance is not plugged in.
• The appliance is turned off.
• The circuit breaker tripped or a
blown fuse.
• Plug in the appliance.
• Turn on power point.
• Reset circuit breaker/replace fuse.
The appliance
is not cold
enough.
• Check the temperature control
setting.
• The door is opened too often, or is
kept open for too long; the door is
not closed completely; hot food has
been placed inside.
• The appliance has recently been
disconnected for a period of time.
• Reduce the temperature.
• Do not open door for 2+ hours; Check
that the door is closed properly and for
any obstructions preventing the door
closing properly; Remove hot food and
let it cool first before replacing it.
• Plug in the appliance.
The appliance
has an odd
odour.
• Food may not be wrapped properly.
• Food may be rotten.
• The interior may not be clean.
• Check that the food is wrapped tightly.
• Check for rotten food and remove.
• Clean the interior of the appliance.
The internal
light does not
illuminate.
• The appliance is not plugged in.
• The appliance is turned off.
• The circuit breaker tripped or a
blown fuse.
• The light is damaged.
• Plug in the appliance.
• Turn on power point.
• Reset circuit breaker/replace fuse.
• Please contact after sales support.
The door
will not close
properly.
• The appliance is not level.
• The gasket is dirty.
• Food is stacked too high.
• Level the appliance.
• Clean gasket with warm water and
a soft cloth.
• Re-position food so it does not obstruct.
The door
is difficult
to open.
• A difference in pressure between the
air inside and outside of the unit.
• This is a normal phenomenon and cannot
be avoided.
Moisture forms
on the inside
freezer walls.
• Hot and humid weather increases
the internal rate of frost build-up.
• The lid is slightly open.
• The lid is kept open too long, or is
opened too frequently.
• This is normal.
• Close the lid.
• Open the lid less often
Moisture
forms on the
outside of the
appliance.
• The lid is slightly open, causing cold
air from inside the freezer to meet
warm, moist air from the outside.
• Close the lid or check for obstructions.
There are
vibrations.
• The appliance is not level.
• The floor is uneven or weak.
• The freezer is touching the wall.
• Level the appliance.
• Be sure your floor can adequately
support the freezer.
• Move the appliance away from the wall
and check it is level.

17
Specifications
Product Dimensions: W: 730mm, D: 523mm, H: 850mm
Weight: 26kg (Net)
Gross Capacity: 142L
Other Features: 142 litre gross capacity, Electronic thermostat control (not mechanical),
Fridge/freezer interchangable, High temperature alarm, Quick Freeze
function, Anti-condensation technology, Silent hinge, Removable wire
storage basket, Defrost drain system, Digital temperature control,
Automatic interior LED lighting
Energy Rating: 3.5 Stars MEPS
Standards
This product complies with AS/NZS 60335.1 and AS/NZS 60335.2.24 electrical safety, and with
EN 55014-1:2006+A1:2009 A2:2011 for electromagnetic compatibility.

18
WARRANTY TERMS & CONDITIONS
APPLIANCES: DISHWASHERS, LAUNDRY,
REFRIGERATION, COOKING
This document sets out the terms and conditions of the
product warranties for Kogan Australia Appliances. It is
an important document. Please keep it with your proof of
purchase documents in a safe place for future reference
should you require service for your Appliance.
1. In this warranty
(a) ‘acceptable quality’ as referred to in clause 10 of
this warranty has the same meaning referred to in
the ACL;
(b) ‘ACL’ means Trade Practices Amendment
(Australian Consumer Law) Act (No.2) 2010;
(c) ‘Appliance’means any Kogan Australia product
purchased by you accompanied by this document;
(d) ‘ASR’ means Kogan Australia authorised service
representative;
(e) ‘Kogan Australia’means Kogan Australia Pty Ltd of
139 Gladstone St, South Melbourne VIC 3205, ABN
53 152 570 351 (“Kogan Australia”) in respect of
Appliances purchased in Australia;
(f) ‘major failure’ as referred to in clause 10 of this
warranty has the same meaning referred to in the
ACL and includes a situation when an Appliance
cannot be repaired or it is uneconomic for Kogan
Australia, at its discretion, to repair an Appliance
during the Warranty Period;
(g) ‘Warranty Period’ means:
(i) where the Appliance is used for personal,
domestic or household use (i.e. normal single
family use) as set out in the instruction
manual, the Appliance is warranted against
manufacturing defects in Australia for 24
months following the date of delivery of the
Appliance;
(h) ‘you’means the purchaser of the Appliance not
having purchased the Appliance for re-sale, and
‘your’ has a corresponding meaning.
2. This warranty only applies to Appliances purchased
and used in Australia and is in addition to (and
does not exclude, restrict, or modify in any way) any
non-excludable statutory warranties in Australia.
3. During the Warranty Period Kogan Australia or its
ASR will, at no extra charge if your Appliance is readily
accessible for service, without special equipment and
subject to these terms and conditions, repair or replace
any parts which it considers to be defective. Kogan
Australia or its ASR may use remanufactured parts
to repair your Appliance. You agree that any replaced
Appliances or parts become the property of Kogan
Australia. This warranty does not apply to light globes,
batteries, lters or similar perishable parts.
4. Parts and Appliances not supplied by Kogan Australia
are not covered by this warranty.
5. If you reside outside of the service area, you will bear
the cost of:
(a) travel of an authorised representative;
(b) transportation and delivery of the Appliance to
and from Kogan Australia’s ASR, in all instances,
unless the Appliance is transported by Kogan
Australia or its ASR, the Appliance is transported
at the owner’s cost and risk while in transit to and
from Kogan Australia’s ASR.
6. Proof of purchase is required before you can make a
claim under this warranty.
Warranty

19
7. You may not make a claim under this warranty unless
the defect claimed is due to faulty or defective parts
or workmanship. Kogan Australia is not liable in the
following situations (which are not exhaustive):
(a) the Appliance is damaged by:
(i) accident
(ii) misuse or abuse, including failure to properly
maintain
or service
(iii) normal wear and tear
(iv) power surges, electrical storm damage or
incorrect power supply
(v) incomplete or improper installation
(vi) incorrect, improper or inappropriate
operation
(vii) insect or vermin infestation
(viii) failure to comply with any additional
instructions supplied with the Appliance;
(b) the Appliance is modied without authority from
Kogan Australia in writing;
(c) the Appliance’s serial number or warranty seal has
been removed or defaced;
(d) the Appliance was serviced or repaired by anyone
other than Kogan Australia, an authorised repairer
or ASR.
8. This warranty, the contract to which it relates and the
relationship between you and Kogan Australia are
governed by the law applicable where the Appliance
was purchased.
9. To the extent permitted by law, Kogan Australia
excludes all warranties and liabilities (other than as
contained in this document) including liability for any
loss or damage whether direct or indirect arising from
your purchase, use or non use
of the Appliance.
10. For Appliances and services provided by Kogan
Australia in Australia, the Appliances come with a
guarantee by Kogan Australia that cannot be excluded
under the Australian Consumer Law. You are entitled
to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the
Appliance repaired or replaced if the Appliance fails
to be of acceptable quality and the failure does not
amount to a major failure. The benets to you given by
this warranty are in addition to your other rights and
remedies under a law in relation to the Appliances or
services to which the warranty relates.
11. At all times during the Warranty Period, Kogan
Australia shall, at its discretion, determine whether
repair, replacement or refund will apply if an Appliance
has a valid warranty claim applicable to it.
12. To enquire about claiming under this warranty, please
follow these steps:
(a) carefully check the operating instructions, user
manual and the terms of this warranty;
(b) have the model and serial number of the Appliance
available;
(c) have the proof of purchase (e.g. an invoice)
available;
(d) telephone the numbers shown below.
13. You accept that if you make a warranty claim, Kogan
Australia and its ASR may exchange information in
relation to you to enable Kogan Australia to meet its
obligations under this warranty.
IMPORTANT
Before calling for service or spare parts, please ensure that
the steps in point 12 have been followed.
Contact
Please call 1300 2 KOGAN (56426)
The Australian Consumer Law requires the inclusion of the following statement with this warranty: Our goods come with
guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a
major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the
goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

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