Kogan H2 User manual

H2 TRUE WIRELESS
EARPHONES
KATWSH2WHTRA

• Use the product only within temperatures between 0°C - 45°C. Excessively high or low
temperatures may cause the product to malfunction.
• Always keep the product dry; avoid contact with water or humid environments.
• Avoid dropping or throwing the product to prevent damage.
• Ensure both earphones are powered off before cleaning.
• Always use the product at a safe and comfortable volume level. Usage for long periods
at high volume could lead to permanent hearing loss.
• The built-in battery is non-removable; do not attempt to replace this yourself. Please
contact help.Kogan.com for assistance if you experience battery issues.
• Only dispose of the product in an environmentally friendly manner at an e-waste
facility; this product cannot be disposed of in domestic garbage collection.
• Keep out of reach of children, as the small size of the product components present a
swallowing hazard.
Important Notice:
• Ensure the product is fully charged before initial use.
• Use a reputably branded adaptor complying to local safety requirements to charge this
product. This product is rated at 5V/250mA.
• If your device cannot find “Kogan H2 Earphones” during Bluetooth scanning, ensure
that your device is set to ‘Discoverable’ over Bluetooth. After initial pairing, the earbuds
will be automatically paired for repeated use. The earbuds may need to be re-paired
after a long period without use.
• If only one ear bud has sound output while in music mode, please restart the earbuds,
or re-pair them manually.
SAFETY & WARNINGS

A
Charging point
B
Function button
C
Microphone
D
Charging USB port
E
Status LED
OVERVIEW

Gently slide into your ears; the tails of the earbuds should be in line with your mouth for
optimal microphone placement.
Adjust the earbuds so that they are firmly in place, even when your head is moved.
BEFORE FIRST USE

Syncing
Open charging dock case, two earbuds will power on and sync with each other
automatically
Pairing with a smart device
Once successfully synced, the earphones are ready to pair with your Bluetooth enabled
device.
Turn on the Bluetooth function on your device (computer, smartphone, etc) and search for
the earphones in the Bluetooth menu. The earphones will appear as “Kogan H2 Earphones”
in Bluetooth menu. Once selected you will hear a voice notification when pairing is
successful.
Once the connection is successful, you can start using the wireless earphones.
To disconnect, simply put the earphones back in the charging case and the earphones will
automatically disconnect from any paired devices.
To reconnect the earphones with the same device, remove the earphones from the
charging case and the earphones will automatically connect to your device. Ensure that the
Bluetooth function on your device is turned on.
To prevent the earphones from automatically connecting to a device, remove the
earphones from the Bluetooth menu of that device.
To enjoy calls, music and audio output from your device to the earphones, ensure that the
media connection for both calls and media files is activated in the Bluetooth menu.
OPERATION
Open
Note:
Ensure both the charging case and the earphones are fully charged before first use.

Power off
The earbuds will power off automatically after being reinserted to the charging dock.
Charging
Without external power supply, the status LED will display solid red while charging the
earphones and will turn off after fully charged.
With external power supply, the status LED flash in blue while charging and will remain
solid blue after fully charged.
It takes about 1.5h to fully charge the earbuds and charging dock batteries.
Close
Charging USB
Status
LED

More Functions
Incoming call
To answer call, tap function button once
To reject call, tap function button twice
Playing music
To pause music, tap function button once
To play the previous song, touch and hold the left earbud function
button for 2 seconds
To play the next song, touch and hold the right earbud function
button for 2 seconds
To increase volume, tap the function button of the left earbud twice
To decrease volume, tap the function button of the right earbud
twice
Voice assistant
To activate a compatible voice assistant (such as Siri), touch the
function button three times
Single earbud usage
The earbuds can be used individually (each earbud pairs to
separate cell phone)
Open charging dock cap, take out either earbud
and have to close the cap, wait for 10 seconds and
then turn on cell phone Bluetooth and set it as
open detection, when "Kogan H2 Earphones"
appears in available devices, press to connect. The
LED will be off.
It will automatically connect to the cell phone, if it connected previously.
Function button
Take out
(use the right
earbud as
example)

Manual earbud re-pairing
Ensure that the earbuds are not connected to any other Bluetooth devices.
Place both earbuds back into the charging case, close the lid, then reopen the case and
remove the earbuds.
Place both earbuds within 10cm of one another, syncing will automatically complete within 1
minute.
Close lid

Operation range
10 metres
Charging time
1 .5 hours
Call time
3 hours
Music time
4 hours
Charging input
5V-250mA
Battery type
Polymer Li-Ion Battery
Earbud weight
3.5g + 3.5g
SPECIFICATIONS

Questions
Reasons
Answers
Earbuds do not power on
Battery has depleted
Charge the case and
earbuds
Earbuds pairing failed
Bluetooth pairing error
Refer to “Manual earbud re-
pairing” in the Operation
section
Charging dock LED does
not illuminate when
earbuds are inserted
Dock can’t detect the
earbuds while they are fully
changed
LED indicator will operate
correctly once earbuds are
used for a short time
Low volume
The volume setting of the
earbuds and device are not
synchronised
Enable your device’s
Bluetooth and synchronise its
volume settings with the
connected earbuds
Charging dock is not
charging
Charging protection
enabled
Charge the charging dock
using external power
Earbuds do not appear
as a discoverable
Bluetooth device,
or pairing failure with
device
Earbuds not in pairing
mode
Repeat “Syncing” and
“Pairing with a smart device”
steps in the Operation
section
Device Bluetooth error
Restart the device
TROUBLESHOOTING

Need more information?
We hope that this user guide has given you
the assistance needed for a simple set-up.
For the most up-to-date guide for your product,
as well as any additional assistance you may require,
head online to help.kogan.com