Kohler K-72218 Assembly instructions

Installation and Care Guide
Electronic Kitchen Faucet
Mproduct numbers are for Mexico (i.e. K-12345M)
Los números de productos seguidos de
Mcorresponden a México (Ej.
K-12345M)
Français, page “Français-1”
Español, página“ Español-1”
K-72218 K-99332
1276182-2-A

Tools and Materials
Before You Begin
WARNING: Risk of fresh water contamination. This faucet
contains back-siphonage protection. Do not remove any
internal components.
WARNING: When using electrical products, basic
precautions should always be followed, including the
following:
DANGER: Risk of electric shock. Connect only to a circuit
protected by a Ground-Fault Circuit-Interrupter (GFCI)*.
WARNING: Risk of electric shock. Grounding is required. A
licensed electrician should make all electrical connections.
WARNING: Risk of electric shock. Disconnect power before
servicing.
WARNING: Risk of injury or property damage. Please read
all instructions thoroughly before beginning installation.
CAUTION: Risk of property damage. The faucet spout
contains a magnet. Do not allow items susceptible to
electromagnetic damage to come into close proximity to the
spout.
Follow all plumbing, electrical, and building codes.
*Outside North America, this device may be known as a Residual
Current Device (RCD).
3/8"
Phillips Screwdriver Bucket
Plus:
• Unswitched Electrical Outlet
Rags
1276182-2-A 2 Kohler Co.

Before You Begin (cont.)
CAUTION: Risk of product damage. This product contains
sensitive electronic components. Do not store open containers of
chemical or cleaning products near this product. Cleaning rags or
sponges must be rinsed with fresh water before storage.
IMPORTANT! Do not use a switch-controlled outlet (typically used
for garbage disposals) to provide power to the faucet.
Class 1 laser product: Complies with 21 CFR 1040.10 and 1040.11.
Observe all local plumbing and building codes.
Provide a constant unswitched 120 VAC electrical outlet located
below the sink within 5’ (1.5 m) of the control box.
Turn off the water supply.
For new installations, assemble the faucet to the sink before
installing the sink.
For uneven mounting surfaces (such as tile grout lines), apply a
suitable sealant under the faucet. Do not use petroleum-based
sealant.
Kohler Co. 3 1276182-2-A

1. Install the Faucet
NOTE: Handle orientation is designed to be on the right.
Thread the screws into the ring 1/4″(6 mm) past the surface.
Insert the faucet through the mounting surface with the handle
on the right.
Pull the sprayhead out and rest it in the sink basin. Do not pull
the end of the spray hose into the shank.
From under the sink, push the spray hose up to the shank.
Slide the washer over the hoses and wires, then up onto the
shank.
Slide the ring over the hoses and wires, then up to the shank.
Thread the ring onto the shank until the washer contacts the
underside of the sink.
Adjust the ring to align the screws with the front and back of the
faucet.
Use a Phillips screwdriver to securely tighten the screws.
Pull the spray hose end down, away from the shank.
Slide the sprayhead back into the spout.
Escutcheon
Washer
Ring
1/4"
(6 mm)
Shank
Spray
Hose
1276182-2-A 4 Kohler Co.

2. Connect the Supplies
CAUTION: Risk of restricted water flow and product damage.
Supply hoses must not be taut, kinked, or twisted during
installation. If the supply hoses must be coiled, maintain an inside
diameter of 3″(76 mm).
Connect the Supplies
Assemble the outlet hose to the faucet.
Connect and tighten the supply hoses to the supply stops.
Place a bucket under the outlet hose.
Turn on the water supplies.
Flush hot and cold water into a bucket for 1 minute to remove
any debris.
Connect the outlet hose to the solenoid inlet.
Connect the Spray Hose
Remove the protective cap.
Solenoid
Clamp
Weight
Outlet Hose
Ø 3" (76 mm)
Min
Supply
Hose
Kohler Co. 5 1276182-2-A

Connect the Supplies (cont.)
NOTE: The weight must be installed onto the spray hose to act as a
pull stop and to prevent kinking damage.
Slide the weight, then the clamp onto the spray hose.
NOTE: Use a pliers to expand the clamp over the hose end.
Attach the spray hose to the outlet fitting on the solenoid. Ensure
the hose is completely engaged into the fitting.
1276182-2-A 6 Kohler Co.

3. Connect the Wires
Apply grease (provided) to the sensor socket located on the
circuit board inside the cover. This will provide additional
corrosion protection.
Connect the handle switch and sensor wires from the faucet to
the circuit board.
Connect the power cord to the circuit board.
Connect the solenoid wire to the circuit board.
Plug the power cord into an unswitched 120 VAC outlet. The
green LED on the circuit board will illuminate.
Test activation of the sensor. Refer to the ″Faucet Operation″
section.
Apply grease.
Handle Switch
Solenoid
Power Cord
Sensor
Solenoid
Green Power LED
Yellow Detection LED
Cover
Kohler Co. 7 1276182-2-A

4. Install the Solenoid
CAUTION: Risk of restricted waterflow. The outlet hose
must not be taut or kinked when installed. Locate the
solenoid valve within 7″(178 mm) to 8″(203 mm) of the
faucet centerline.
NOTE: Locate the solenoid valve within 7″(178 mm) to 8″(203
mm) from the faucet centerline. Allow adequate clearance for
servicing.
Mount the Bracket
NOTE: The mounting bracket should be secured with two suitable
fasteners (not supplied) based on the type and thickness of the
cabinet or wall material.
Fasten the mounting bracket vertically to the cabinet or wall.
Mount the Solenoid and Cover
NOTE: The solenoid may be positioned to the right or left. Remove
the appropriate tab on the cover.
Solenoid
Wire
Mounting
Bracket
Tab
Cover
Solenoid
1276182-2-A 8 Kohler Co.

Install the Solenoid (cont.)
Position the solenoid and cover on the mounting bracket.
Secure the solenoid and cover to the mounting bracket with the
two screws provided.
Kohler Co. 9 1276182-2-A

5. Complete the Installation
Position the Weight
Position the weight between 2″(51 mm) and 3″(76 mm) from the
cabinet floor.
Secure the clamp around the spray hose just below the weight.
Extend and retract the spray hose to check for smooth operation.
Check for Leaks
Ensure all connections are tight.
Turn on the water supplies, and check all connections for leaks.
Test the faucet for proper operation. Refer to the ″Faucet
Operation″section.
2" (51 mm) –
3" (76 mm)
1276182-2-A 10 Kohler Co.

Faucet Operation
Rotate the handle outward to the open position to start water
flow. The handle LED will illuminate to indicate that the sensor is
functioning.
Adjust the handle to the desired water temperature.
Wave your hand under the spout to turn the water OFF.
NOTE: Some objects that are clear and certain colors are not
detectable by the sensor. Always use your hand for sensor testing.
Wave your hand under the spout again to restart the water flow.
If needed, refer to the ″Handle LED Adjustment″section for more
information.
NOTE: For extended periods of nonuse, the handle should be
returned to the closed (upright) position. The handle LED will turn
OFF, indicating that water flow is not available.
NOTE: The green and yellow LEDs are only visible from inside the
cover on the circuit board.
LED Indicators
Handle LED: Illuminates when the sensor is active.
Green LED: Indicates there is power to the circuit board.
Yellow LED: Illuminates briefly when an object has been detected
by the sensor.
Sensor
Open Position
Manual
Override
Handle LED
Kohler Co. 11 1276182-2-A

Faucet Operation (cont.)
Features
Automatic shut-off: After 4 minutes of inactivity, the water will
automatically shut OFF.
Sensor override: In the event of power loss, the sensor function
can be bypassed by turning in the override feature on the
solenoid valve. The faucet can then be operated manually.
1276182-2-A 12 Kohler Co.

Handle LED Adjustment
NOTE: The LED should turn ON as the handle is rotated open, and
OFF when the handle is in the upright (closed) position. Use a 5/64″
hex wrench to adjust the valve setscrew as needed.
IMPORTANT! Do not apply upward pressure to the valve setscrew
while making adjustments.
LED is ON when the handle is closed: Tighten the valve
setscrew until the LED turns OFF. Then tighten the setscrew an
additional 1/4 turn.
Handle does not return to the upright position: Loosen the valve
setscrew until the handle rotates to the full upright (closed)
position and the LED turns ON. Then tighten the setscrew until
the LED turns OFF, plus an additional 1/4 turn.
Water does not fully shut off: Loosen the valve setscrew until the
handle rotates to the full upright (closed) position and the LED
turns ON. Then tighten the setscrew until the LED turns OFF,
plus an additional 1/4 turn.
Setscrew
Closed
Position
Open Position
Sensor
Handle
LED
Kohler Co. 13 1276182-2-A

Cleaning the Screens
Sprayhead Screen
Turn the handle to the closed position.
Disconnect the nut at the end of the spray hose.
Remove and clean the screen inside the spray hose.
Reinsert the screen and reconnect the spray head.
Solenoid Inlet Screen
Turn the handle to the closed position.
Disconnect the outlet hose from the solenoid.
Remove and clean the inlet screen inside the solenoid.
Reinstall the inlet screen and reconnect the outlet hose.
Supply Hose Screen
Turn off the water supplies.
Disconnect the supply hose from the supply stop.
Clean the screen inside the hose inlet.
Reconnect the supply hose to the stop.
Turn on the water supplies.
Screen
Spray
Head
Screen
Outlet
Hose
Screen
Supply
Hose
Solenoid
Spray
Hose
1276182-2-A 14 Kohler Co.

Care and Cleaning
For best results, keep the following in mind when caring for your
KOHLER product:
•Use a mild detergent such as liquid dishwashing soap and warm
water for cleaning. Do not use abrasive cleaners that may scratch
or dull the surface.
•Carefully read the cleaner product label to ensure the cleaner is
safe for use on the material.
•Always test your cleaning solution on an inconspicuous area
before applying to the entire surface.
•Do not allow cleaners to sit or soak on the surface.
•Wipe surfaces clean and rinse completely with water immediately
after cleaner application. Rinse and dry any overspray that lands
on nearby surfaces.
•Use a soft, dampened sponge or cloth. Never use an abrasive
material such as a brush or scouring pad to clean surfaces.
For detailed cleaning information and products to consider, visit
www.kohler.com/clean. To order Care & Cleaning information, call
1-800-456-4537.
Troubleshooting
CAUTION: Risk of product damage. This product contains
sensitive electronic components. Use care not to damage pins and
connectors during troubleshooting.
CAUTION: Risk of product damage. Do not insert anything other
than the sensor wire into the sensor wire connector (phone jack) on
the circuit board.
NOTE: For service parts information, visit your product page at
www.kohler.com.
Faucet Troubleshooting Table
Symptoms Probable Causes Recommended Action
1. No water flow. A. The supply
stops are
closed.
A. Confirm the supply
stops are open.
Kohler Co. 15 1276182-2-A

Troubleshooting (cont.)
Faucet Troubleshooting Table
Symptoms Probable Causes Recommended Action
B. Handle is in
the closed
position.
B. Rotate the handle to the
open position. Refer to
the ″Faucet Operation″
section.
C. The hot
and/or cold
supply hose
is kinked.
C. Confirm the supply
hoses are not kinked. If
coiled, maintain an
inside diameter of 3″
(76 mm).
D. The outlet
hose is
kinked.
D. Confirm the solenoid
valve is located within
7″(178 mm) to 8″(203
mm) of the faucet
centerline.
E. Handle LED
is not lit. E. Refer to the ″Handle Switch Troubleshooting
Table.″
F. Power LED
on circuit
board is not
lit.
F. Refer to the ″Sensor
Troubleshooting Table.″
G. One or more
screens are
clogged.
G. Refer to the ″Cleaning
the Screens″section.
2. Low water flow. A. The supply
stops are
partially
closed.
A. Confirm the supply
stops are fully open.
B. Handle is
partially
closed.
B. Rotate the handle to the
full open position.
C. The hot
and/or cold
supply hose
is kinked or
twisted.
C. Confirm the supply
hoses are not kinked or
twisted. If coiled,
maintain an inside
diameter of 3″(76 mm).
D. The outlet
hose is
kinked.
D. Confirm the solenoid
valve is located within
7″(178 mm) to 8″(203
mm) of the faucet
centerline.
1276182-2-A 16 Kohler Co.

Troubleshooting (cont.)
Faucet Troubleshooting Table
Symptoms Probable Causes Recommended Action
E. One or more
screens are
clogged.
E. Refer to the ″Cleaning
the Screens″section.
F. Cracked
diaphragm. F. Replace the solenoid valve assembly.
3. Poor spray
pattern. A. The spray nozzles are
clogged.
A. Rub your finger over
the nozzles with water
running to dislodge
debris.
4. Green power LED
is not lit. A. No power to the circuit
board.
A. Check the power
supply connections to
the circuit board.
B. Power cord is
plugged into
a switched
outlet.
B. Plug the power cord
into an unswitched 120
VAC outlet (test the
outlet with a radio or
other device). Confirm
the circuit board LED
illuminates.
5. Water drip or
trickle when
faucet is not in
use.
A. Manual
override is
partially
engaged.
A. Turn the manual
override clockwise until
it stops; then turn it
counterclockwise until
the water drip stops.
Solenoid Troubleshooting Table
Symptoms Probable Causes Recommended Action
1. Water leaking
from the solenoid
valve.
A. Hose
connections
are not
secure.
A. CAUTION: Risk of
personal injury or
product damage. Turn
off the main power and
water supply. Check all
connections. Make
adjustments as needed.
B. Internal leak. B. Replace the solenoid
valve assembly.
2. No audible ″click″
when solenoid is
activated.
A. Loose
solenoid wire
connection.
A. Check solenoid wire
connection to the circuit
board.
B. Solenoid
valve is not
functioning.
B. Replace the solenoid
valve assembly.
Kohler Co. 17 1276182-2-A

Troubleshooting (cont.)
Handle Switch Troubleshooting Table
Symptoms Probable Causes Recommended Action
1. Handle LED is lit
when the handle
is closed.
A. Valve
setscrew
needs
adjustment.
A. Refer to the ″Handle
LED Adjustment″
section.
2. Handle does not
return to the
upright position.
A. Valve
setscrew
needs
adjustment.
A. Refer to the ″Handle
LED Adjustment″
section.
3. Water does not
fully shut off. A. Valve setscrew
needs
adjustment.
A. Refer to the ″Handle
LED Adjustment″
section.
4. Handle LED does
not illuminate
when the handle
is rotated open.
A. Loose handle
switch wire
connection.
A. Check handle switch
wire connection to the
circuit board.
B. Circuit board
is not
functioning
correctly.
B. Replace the cover
assembly.
Sensor Troubleshooting Table
Symptoms Probable Causes Recommended Action
1. Intermittent sensor
operation. A. Debris on the sensor lens. A. Use mild soap and water to gently remove
debris from the sensor
lens.
B. Sensor is
detecting
steam.
B. Rotate the spout away
from the steam.
2. Yellow LED on
circuit board does
not briefly
illuminate with an
object in front of
the sensor.
A. Object is
clear or color
is
undetectable
by the sensor.
A. Test the sensor using
your hand.
B. Debris on the
sensor wire
connector.
B. At the circuit board,
gently disconnect,
clean, and reconnect the
sensor wire connector.
C. Requires a
system reset. C. Reset power by unplugging power
cord, wait 10 seconds,
and reconnect.
1276182-2-A 18 Kohler Co.

Troubleshooting (cont.)
Sensor Troubleshooting Table
Symptoms Probable Causes Recommended Action
D. Circuit board
is not
functioning.
D. Replace the cover
assembly.
Five-Year Limited Warranty
KOHLER
®
Electronic Faucets, Valves and Controls
FIVE-YEAR LIMITED WARRANTY
Kohler Co. warrants that its electronic faucets, valves and controls will
be free of defects in material and workmanship during normal
residential use for five years from the date the product is installed.
This warranty applies only to electronic faucets, valves and controls
installed in the United States of America, Canada and Mexico (″North
America″).
If a defect is found in normal residential use, Kohler Co. will, at its
election, repair, provide a replacement part or product, or make
appropriate adjustment where Kohler Co.’s inspection discloses any
such defect. Damage caused by accident, misuse, or abuse is not
covered by this warranty. Improper care and cleaning will void the
warranty*. Proof of purchase (original sales receipt) must be provided
to Kohler Co. with all warranty claims. Kohler Co. is not responsible
for labor charges, installation, or other incidental or consequential costs
other than those noted above. In no event shall the liability of Kohler
Co. exceed the purchase price of the faucet, valve or control.
If the electronic faucets, valves or controls are used commercially or are
installed outside of North America, Kohler Co. warrants that the
faucet, valve or control will be free from defects in material and
workmanship for one (1) year from the date the product is installed,
with all other terms of this warranty applying except duration.
If you believe that you have a warranty claim, contact your Home
Center, Dealer, Plumbing Contractor or E-tailer. Please be sure to
provide all pertinent information regarding your claim, including a
complete description of the problem, the product, model number, the
date the product was purchased, from whom the product was
purchased and the installation date. Also include your original invoice.
For other information, or to obtain the name and address of the service
and repair facility nearest you, write Kohler Co., Attn: Customer Care
Center, Kohler, Wisconsin 53044 USA, or by calling 1-800-4-KOHLER
(1-800-456-4537) from within the USA and Canada, and
Kohler Co. 19 1276182-2-A

Five-Year Limited Warranty (cont.)
001-800-456-4537 from within Mexico, or visit www.kohler.com within
the USA, www.ca.kohler.com from within Canada, or
www.mx.kohler.com in Mexico.
THE FOREGOING WARRANTIES ARE IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT
LIMITED TO THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE.
KOHLER CO. AND/OR SELLER DISCLAIM ANY LIABILITY FOR
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some
states/provinces do not allow limitations on how long an implied
warranty lasts or the exclusion or limitation of such damages, so
these limitations and exclusions may not apply to you. This warranty
gives the consumer specific legal rights. You may also have other
rights that vary from state/province to state/province. This warranty
is to the original consumer purchaser only, and excludes product
damage due to installation error, product abuse, or product misuse,
whether performed by a contractor, service company, or the
consumer.
This is Kohler Co.’s exclusive written warranty.
*Never use cleaners containing abrasive cleansers, ammonia, bleach,
acids, waxes, alcohol, solvents or other products not recommended
for chrome. This will void the warranty.
1276182-2-A 20 Kohler Co.