Kollector KOL-RAID3 Series User manual

Vicon Part No. 8009-8102-00-00 Section 4 Rev 203
XX112-00-00
KOL-RAID3 Series RAID Storage System
Vicon Industries Inc. does not warrant that the functions contained in this equipment w ill meet your
requirements or that the operation will be entirely error free or perform precisely as described in the
documentation. This system has not been designed to be used in life-critical situations and must not be
used for this purpose.
Copyright © 2003Vicon Industries Inc. All rights reserved.
Product specifications subject to change without notice.
ViconNet and its logo are trademarks of Vicon Industries Inc.
Kollector Elite and its logo are trademarks of Vicon Industries Inc.
Vicon and its logo are registered trademarks of Vicon Industries Inc.
Ultratrak is a trademark of Promise Technology, Inc.
Windows is a trademark of Microsoft Corp.
VICON INDUSTRIES INC., 89 ARKAY DRIVE, HAUPPAUGE, NEW YORK 11788
TEL: 631-952-CCTV (2288) FAX: 631-951-CCTV (2288) TOLL FREE: 800-645-9116
24-Hour Technical Support: 800-34-VICON (800-348-4266)
UK: 44/(0) 1489-566300 WEB: www.vicon-cctv.com
PRELIMINARY

XX102-00-00 Rev 203 KOL-RAID3 RAID Storage Systemd Contents •1
Contents
CONTENTS.........................................................................................................................................1
INTRODUCTION.................................................................................................................................5
How to Use this Manual.......................................................................................................................5
For Experienced Installers:................................................................. Error! Bookmark not defined.
For Novice Installers:......................................................................... Error! Bookmark not defined.
Architectural Description ....................................................................................................................5
Features and Benefits .........................................................................................................................6
Getting Started....................................................................................................................................7
Unpacking and Inspection...................................................................................................................7
INSTALLATION..................................................................................................................................8
Mounting in a Rack..............................................................................................................................8
Install Hard Drives...............................................................................................................................9
Connecting the Null Modem Cable.................................................................................................... 11
Connecting the SCSI Cables............................................................................................................. 11
SCSI Cable Connection and Termination .......................................................................................... 11
Daisy Chaining Multiple Arrays ......................................................................................................... 12
Daisy Chaining with Other SCSI Devices........................................................................................... 13
CONFIGURATION...........................................................................................................................14
Connect Power Cable and Switch Power On..................................................................................... 14
Main Power Switch.......................................................................................................................... 14
Enter or Change the Password.......................................................................................................... 15
Enter Password ............................................................................................................................... 15
Change Password ........................................................................................................................... 15
Reset to Default Password ............................................................................................................... 15
Assign a SCSI ID............................................................................................................................... 16
Configure the Unit............................................................................................................................. 16
How to Automatically Create an Array ............................................................................................... 16
How to Manually Create an Array...................................................................................................... 17
Gigabyte Boundary .......................................................................................................................... 18
Choosing Stripe Block Size.............................................................................................................. 18
Choosing a RAID Level.................................................................................................................... 19
RAID 0.........................................................................................................................................19
RAID 1.........................................................................................................................................19

2•Contents XX102-00-00 Rev 203 KOL-RAID3 RAID Storage Systemd
RAID 3.........................................................................................................................................19
RAID 5.........................................................................................................................................20
RAID 0+1.....................................................................................................................................20
RAID 30.......................................................................................................................................20
RAID 50.......................................................................................................................................20
JBOD ..........................................................................................................................................20
Expanding an Array ......................................................................................................................... 21
RAID Conversion............................................................................................................................. 22
Hot Spare Drive(s)........................................................................................................................... 24
Partition and Format the Array.......................................................................................................... 24
ARRAY MAINTENANCE...............................................................................................................25
Drive Status Indicators...................................................................................................................... 25
Meaning of Status Indicators ............................................................................................................ 25
Critical & Offline Arrays..................................................................................................................... 26
Rebuilding/Synchronizing Fault Tolerant Arrays............................................................................... 26
When a Disk Drive Fails..................................................................................................................... 26
Replacing a Disk Drive Module ......................................................................................................... 26
Drive Replacement............................................................................................................................ 27
Replacing a Power Supply Module (8 Drive Units only)..................................................................... 28
FRONT PANEL INTERFACE........................................................................................................29
The LCD Messages............................................................................................................................ 30
Idle Mode........................................................................................................................................ 30
Initial Mode Menu ............................................................................................................................ 31
Configuration Menu.......................................................................................................................... 32
View Status Menu............................................................................................................................ 33
View Controller Information...........................................................................................................34
View Cache Stats.........................................................................................................................34
View Array Information..................................................................................................................34
View Enclosure ............................................................................................................................35
Configure Array ............................................................................................................................... 36
Auto Array Setup Function ............................................................................................................36
View Drive Assignments ...............................................................................................................37
Define Array .................................................................................................................................38
Stripe Block Size..........................................................................................................................39
Save Changes Menu....................................................................................................................39
Add/Remove Drives......................................................................................................................39
Delete Array .................................................................................................................................40
Expand Array ...............................................................................................................................40
RAID Conversion..........................................................................................................................40
Source Array ID............................................................................................................................41
Add New Drives ...........................................................................................................................41
Target RAID Level........................................................................................................................41
Advanced Feature ........................................................................................................................42
Wipe Out Disk..............................................................................................................................42
Synchronize Array ........................................................................................................................43

XX102-00-00 Rev 203 KOL-RAID3 RAID Storage Systemd Contents •3
Rebuild/Sync Priority ....................................................................................................................43
Smart Check................................................................................................................................43
HD Write Cache ...........................................................................................................................44
Rebuild Media Error......................................................................................................................44
Configure Cache.............................................................................................................................. 45
Configure SCSI............................................................................................................................... 45
Mode ...........................................................................................................................................46
SCSI ID .......................................................................................................................................46
SUPPORT.........................................................................................................................................47
Contacting Technical Support........................................................................................................... 47
Shipping Instructions........................................................................................................................ 47
APPENDIX A: TECHNICAL SPECIFICATIONS........................................................................48
Disk Array Features........................................................................................................................... 48
Hardware Features............................................................................................................................ 49
System Requirements....................................................................................................................... 49
Operating System Support................................................................................................................ 49
Advanced Utilities............................................................................................................................. 49
Physical & Environmental................................................................................................................. 49
APPENDIX B: TECHNOLOGY BACKGROUND.......................................................................50
Introduction to RAID.......................................................................................................................... 50
RAID 0: Striping................................................................................................................................. 50
RAID 1: Mirroring............................................................................................................................... 50
RAID 0+1: Striping/Mirroring ............................................................................................................. 51
RAID 3: Block Striping with Parity Drive ........................................................................................... 51
RAID 5: Block and Parity Striping ..................................................................................................... 52
RAID 30: Striping of Dedicated Parity Arrays.................................................................................... 52
RAID 50: Striping of Distributed Parity Arrays.................................................................................. 53
JBOD: Single Drive............................................................................................................................ 53
APPENDIX C: FREQUENTLY ASKED QUESTIONS...............................................................54
APPENDIX D: UPDATE FIRMWARE..........................................................................................55
APPENDIX E: REPLACING THE CONTROLLER CARD.......................................................56

4•Contents XX102-00-00 Rev 203 KOL-RAID3 RAID Storage Systemd
Remove the Controller Board............................................................................................................ 56
Install the Controller Board............................................................................................................... 56
APPENDIX F: CONFIGURATION CONSOLE SOFTWARE...................................................57
Password .......................................................................................................................................... 57
Listing Functions.............................................................................................................................. 57
Event List .......................................................................................................................................... 58
Tasking Functions............................................................................................................................. 59
Disconnecting ................................................................................................................................... 59

XX102-00-00 Rev 203 KOL-RAID3 RAID Storage Systemd Introduction •5
Introduction
The information in this manual covers the installation and operation of the Kollector Elite RAID Storage
System. This system should only be installed by a qualified technician using common hand tools and
approved materials in accordance with national, state and local wiring codes.
The Kollector Elite RAID Storage System is an intelligent and rugged external video archive unit. It is a state-
of-the-art disk array with an expandable capacity of up to eight individual disk drives in an attractive industrial
steel case. The Storage System is sold in 3prepackaged configurations with a choice of 3 video storage
sizes; 0.5, 0.75 and 1 TB. All versions use the same hardware platform using an array controller and SCSI
interface. For information on the Kollector Elite Digital Video Recorder, refer to Installation & Operation /
Software manuals XX112.
The Storage System complies with CE standards and meets requirements for an FCC Class A computing
device.
Vicon strongly recommends the use of line conditioners,voltage regulators and uninterruptible power supply
(UPS) systems in the electrical power service.
NOTE: Read all instructions before beginning any installation.
How to Use this Manual
This manual was designed to provide the best overall instructions for the installation and operation of the
Kollector Elite RAID Storage System. The graphics and terminology used in this manual have been carefully
selected to enable a clear and distinct understanding of the Storage System and its configuration. This
manual has been formatted to present distinct methods of configuration. For initial setup and test, this unit has
been preconfigured at Vicon and requires a minimum understanding of computer systems. However, an
advanced understanding of computer systems will be required to change or modify the preconfigured
condition of the Storage System and is not recommended.
Architectural Description
The Storage System consists of up to eight (KOL-RAID3-160) disk drive bays, an enclosure with back plane, and the
array controller. Multiple fans provide redundancy to ensure continued usage during component failure. The array
controller is hardware based and controls all array functions transparently to the host system. It appears to the system as
a standard SCSI drive, and therefore does not require any special software drivers.
Warning
The electronic components within the UltraTrak disk
array are sensitive to damage from ESD (Electro-Static
Discharge). Appropriate precautions should be
observed at all times when handling the array or its
subassemblies.

6•Introduction XX102-00-00 Rev 203 KOL-RAID3 RAID Storage Systemd
Features and Benefits
Feature Benefit
Maximum fault tolerance Ensures uninterrupted data availability.
Supports RAID levels 0, 1, 3, 5,
0+1, 30, 50 and JBOD Allows system to be tuned for maximum performance. RAID 30 and 50 are only supported on the SX8000 and
RM8000.
S.M.A.R.T Warns of disk drive degradation and potential failure.
Emulates standard SCSI-3 drive
to host Compatible with all SCSI-3 or SCSI-2/LVD host adapters. No special operating system drivers used.
Tagged command queuing up to
64 commands Maximum performance in Multi-Threaded Operating Systems.
Front panel LCD and LED
indicators Easy setup and quick response to problems, ensuring maximum up time and manageability.
Hot swap feature Allows a defective drive to be replaced without
interrupting data accessibility to the host system.
Hot-spare drive Maintains full fault tolerant integrity by automatically
rebuilding the data from a failed drive to an installed hot
spare drive.
Automatic background data
reconstruction when a drive is
replaced
Array is quickly back on-line with minimal user
intervention.
Redundant fans Load sharing and full operation even with a failed fan
Redundant Power Supply
Load sharing and uninterrupted operation with failure of one power supply.

XX102-00-00 Rev 203 KOL-RAID3 RAID Storage Systemd Introduction •7
Getting Started Warning
To prevent serious damage to the storage subsystem, be sure that the
voltage-select switch on the back of the power supply is set to your local
voltage (see Figure 9).
Getting started with theStorage System consists of the following steps:
1. Unpack thestoragesubsystem (this page).
2. Mount RM8000 in a rack.
3. Install Hard Drives.
4. Connect the Null Modem Cable.
5. Connect theSCSI Cables.
6. Connect the Power Cable.
7. Enter the Password.
8. Assigning a SCSI ID.
9. Configuring.
10. Partition and Format the Array.
Unpacking and Inspection
Open the box and carefully remove the unit and accessories from the box. Be sure to remove the packing foam from
within the door. The accessories include the following items:
•Storage unit •External LVD SCSI cable
•Quick Start Guide •Power cord
•Two drive-carrier keys •Screw sets for hard drives
•Null Modem Cable
•SCSI Terminator
(included when there is no
internal SCSI termination)
•CD with PAM Utility and User
Manual, User Manual
•(4) Rubber Feet (some models
only)
Caution
Packing foam was placed inside the front panel door to prevent damage
during shipping. Remove this packing foam and retain it for future use.
Note
The Promise Array Management (PAM) utility provides monitoring and
maintenance of your RAID through a graphic user interface (GUI) on
your PC. Install PAM from the provided CD.
All Vicon equipment is tested and inspected before leaving the factory. It is the carrier’s responsibility to
provide suitable delivery.
Inspect the cartons upon delivery and, if damage is present, make detailed notes on the carrier’s bill. Then,
obtain the carrier agent’s signature and file a damage claim as soon as possible.
Open the cartons and inspect the equipment for damage. Save the cartons and packing material. If damage is
present, contact the carrier and file a damage claim immediately. If the equipment must be returned for repair,
follow the instructions in the Shipping Information Section of this manual.

8•Installation XX102-00-00 Rev 203 KOL-RAID3 RAID Storage Systemd
Installation
Mounting in a Rack
The Storage System may be installed in any convenient location within the LVD SCSI cable length distance of the next
SCSI device. Theunitis designed specifically for rack mount installation but may also serve on a bench top as well.
The Storage System installs on a customer supplied standard 19-inch wide rack mount tray. Assemble the Mounting
Brackets on each side of the unit and set the unit onto an already installed rack mount tray and then secure it to the rack
with four screws.
Assemblethe Mounting Bracket and Handle before installing theunitinto a rack (seeFigure 1).
Figure 1. Mounting Bracket Assembly (only one of two sides shown)
Figure 2. RackMounted
Front Door Release Screws, 2 plc.
Part of Rack
(Vertical Mounting Rail)
Rack Mounting Tray or Shelf

XX102-00-00 Rev 203 KOL-RAID3 RAID Storage Systemd Installation •9
Install Hard Drives
Before using, the unit must first be populated with ATA hard drives. The unit can support hard drives in the configurations
listed below.
Number of Hard Drives
RAID
Configuration Minimum Max Max
RAID 0 248
RAID 1 222
RAID 3 348
RAID 5 348
RAID 0+1 448
RAID 30 6–8
RAID 50 6–8
JBOD (Single Drive) 148
You may mix manufacturer type and drive size–however, best performance is achieved when you populate the array
with identicalmodels.
Before installing a new hard drive, be sure the jumpers on the new hard drives are set for single or master operation.
Consult the drive manual for the proper settings.
Install new hard drives into the unit by doing the following:
11. Open the Front Panel Door on the unit.
12. Unlock the Drive Carrier Latching Mechanism and remove an unused Drive Carrier on the unit. Begin at the top
and work down (see Figure 3).
13. Attach the Drive Carrier power cable to the hard drive (seeFigure 13).
14. Attach the Drive Carrier ATA data cable to the hard drive (seeFigure 13).
15. Lower the hard drive into the Drive Carrier so that the screw holes on the bottom line up.
16. Insert screws through the holes in the Drive Carrier and into the bottom of the hard drive. Tighten each screw; be
careful not to over tighten (seeFigure 12).
17. Slide the assembled Drive Carrier back into the unit and lock the Drive Carrier lock.
18. Repeat steps 2 through 7 until all of the new hard drives are installed.
Caution
If you plan to operate your unit with less than four or eight hard disk
drives (model dependant), be sure to install all of the Drive Carriers into
the Chassis, even if they are not holding a drive.

10 •Installation XX102-00-00 Rev 203 KOL-RAID3 RAID Storage Systemd
Front Panel Door Drive Carrier Lock
Drive Carrier Latching Mechanism
Hinges out toward Front Panel Door
Drive Carrier Assembly
Pulled part way out
Figure 3. Unit Disk Drive Access
Note
The Drive Carrier Latching Mechanism must be locked or the disk drive
will not power up.
Figure 4. Unit Drive Carrier
Insert the carrier into
the chassis this way.

XX102-00-00 Rev 203 KOL-RAID3 RAID Storage Systemd Installation •11
Connecting the Null Modem Cable
Attach one end of the Null Modem Cable to a COM Port on your PC or Workstation. Attach the other end to the COM
Port on theStorage System.
Connecting the SCSI Cables
Installation of theStorage System disk array is very similar to the installation of a standard SCSI drive. The SCSI
connector accepts the standard 68-pin LVD SCSI connector used on most LVD SCSI devices. Refer to your system
and/or SCSI host adapter manual for additional installation procedures that may apply to your system or host adapter.
SCSI-IN
SCSI-OUT/TERM
Figure 5. SCSI and COM Connectors on rear panel.
Caution
To prevent possible damage to the array or system, ensure that
system power is OFF before connecting the cables.
SCSI Cable Connection and Termination
Two 68-pin wide SCSI connectors are provided on the back of the enclosure for connecting the array to the system.
These connectors are used in one of two ways:
•If theStorage System is the only external SCSI device, or is the last external device in a daisy-chained
configuration, connect the incoming cable (the one attached to the PC’s SCSI adapter) to the SCSI Input
Connector.
•If theStorage System has internal SCSI termination (no external terminator was included), it will terminate itself
automatically.
•If theStorage System does not have internal SCSI termination (an external terminator was included), attach the
external terminator to the SCSI Output Connector.
•If the array is to be placed in the middle of a daisy-chained configuration, attach the incoming cable (the one
which is attached to the SCSI adapter) to the SCSI Input Connector and attach the outgoing cable (the one
which continues on to other devices) to the SCSI Output Connector.
•No terminator is required at the unit. However, the last device in the daisy chain must be terminated, either
internally or by attaching an external terminator.
Correct SCSI termination procedures require that the first and last devices on the SCSI bus be terminated. If the first or
last device is not terminated, or if devices other than the first and last are terminated, erratic SCSI bus performance may
occur. Typically, the system or host adapter is the first device and is already terminated. When installing the unit disk
array on a SCSI bus with other devices, make sure the above rules are observed with all devices on the SCSI bus.
Consult your system and/or host adapter manual for additional information on correct termination procedure.
COM Port Connector
SCSI Input
Connector
SCSI Output
Connector

12 •Installation XX102-00-00 Rev 203 KOL-RAID3 RAID Storage Systemd
SCSI-IN
SCSI-OUT/TERM
Figure 6. SCSI Terminator attaches to the SCSI Output Connector.
Caution Improper system operation may occur if the SCSI termination is
incorrect. Proper termination and SCSI-3 compliant cables must be
used. A SCSI-3 compliant cable is included with the unit.
Daisy Chaining Multiple Arrays
Use a standard 68-pin SCSI-3 cable assembly to attach the array to the SCSI chain. Attach each cable to the individual
units to be connected on the SCSI bus. Ensure that each device has a unique SCSI ID and that only the first and last
devices are terminated.
If the last unit in the chain has internal SCSI termination (no external terminator was included), it will terminate itself
automatically.
If the last unit in the chain does not have internal SCSI termination (an external terminator was included), attach the
external terminator to the SCSI Output Connector as shown in Figure 7.
Figure 7. Daisy Chaining Several Units Together
Terminator
SCSI Output
Connector

XX102-00-00 Rev 203 KOL-RAID3 RAID Storage Systemd •13
Daisy Chaining with Other SCSI Devices
This procedure is essentially the same as the procedure outlined above for multiple arrays. Refer to the manual
associated with the other device or devices for additional information that may be pertinent to that unit. Ensure that each
device has a unique SCSI ID and that only the first and last devices are terminated.
If the last device in the chain has internal SCSI termination, it will terminate itself automatically. Check the device’s user
documentation to learn how it terminates the SCSI chain.
If the last device in the chain does not have internal SCSI termination, attach an external terminator to the SCSI Output
Connector as shown in Figure 8.
Figure 8. Daisy Chaining with Other SCSI Devices

14 •Configuration XX102-00-00 Rev 203 KOL-RAID3 RAID Storage Systemd
Configuration
Connect Power Cable and Switch Power On
The units may include a single or dual replaceable power supply module/modules.
Both systems will operate on either 115 volts AC or 230 volts AC. Ensure that the voltage switch on the back of each
power supply is set to your local voltage. See Figure 8.
Warning
To prevent serious damage to the unit, be sure that the voltage-select
switch on the back of the power supply is set to your local voltage.
Figure 9. Voltage Switches on Various Models.
Main Power Switch
The power switch islocated on the back of cabinet (right). Switch the unit power on by pressing the
portion of this switch marked “I”. Switch the power off by pressing the portion of this switch marked
“O”.
Voltage
Switch
Voltage
Switch
Main Power
Switch

XX102-00-00 Rev 203 KOL-RAID3 RAID Storage Systemd Configuration •15
Enter or Change the Password
You are prompted for a password each time you access theunitConfiguration Mode. A password consists of four digits. The
default password is 0000.
Enter Password
You are prompted to enter the correct password each time you access the Configuration mode.
Please Enter Password:
00 0 0 The active password digit is marked by an
underscore.
Passwordentrybeginswiththeleft-most digit. You must enter the proper value before proceeding to the next digit. You change the
valueof the activepassworddigit bypressing eitherthe buttonor the button. The buttonincrements thedigitdownward(as,
0, 9, 8, 7 …). The buttonincrementsthe digitupward(as,0,1,2, 3…).
Press theSEL button to proceed to the next digit or to submit the password if you have just entered the last digit. You are
given access to theConfigurationmenu if you entered the password correctly.
Change Password
You may change the password by doing the following procedure:
19. From the Idle mode display, use the button to select Change Password.
20. Press theSEL button.
21. Enter Old Password.
22. Enter New Password.
23. Press Exit at theNew password savedprompt.
Reset to Default Password
You can reset the password back to its default value of 0000 by momentarily shorting pins 1 and 2 of the Password Reset
Jumper located on the controller board. SeeAppendixE: Replacing the Controller Card at the end of this manual for
information about accessing the controller board.
Figure 10. Location of Password Reset Jumper on Controller Board

16 •Configuration XX102-00-00 Rev 203 KOL-RAID3 RAID Storage Systemd
Assign a SCSI ID
Each device on a SCSI chain must have a unique ID. The default SCSI ID setting of the unit is 0. If you need to change
the SCSI ID setting of theunit, do the following:
24. From the Idle mode display, press theSEL button on the front panel.
25. Press button once to select Configuration, then pressSEL button.
26. Enter the password at the prompt (seeEnter Password on page15).
27. At theConfiguration menu, use the button to select Configure SCSI, and then press theSEL button. (See
page 45 for more details.)
28. At theConfigure SCSI menu, use the button to select theSCSI ID, and then press theSEL button. (See
page Error! Bookmark not defined.for more details.)
29. At theSCSI ID menu, use the and button to select the SCSI ID number, and then press theSEL button.
(See pageError! Bookmark not defined.for more details.)
30. Press theEXIT button until you return to theIdle mode. (See page 30 for more details.)
Configure the Unit
The configuration procedures for all unit models are exactly the same. The following procedures provide the basic steps
needed to create an array and get your unit running quickly. Before beginning, you need to decide if you will create an
array using the automatic setup features or if you will create the array manually. Both procedures are provided, but you
can only use one of them.
You may want the unit to create the array for you if you do not have a good technical understanding of various RAID
technologies.
How to Automatically Create an Array
31. Ensure that the unit power is off.
32. Install the disk drives into the unit and lock the Drive Carrier lever.
33. Switch the power on and wait for the unit to initialize.
34. Press theSEL button on the front panel.
35. Press button once to select Configuration, then pressSEL button.
36. Enter the password at the prompt (seeEnter Password on page15).
37. At Configure Array, pressSEL.
38. Array Setup should be selected, pressSEL.
If the message “*No Free Disk” appears, it means that an array has already been configured. If you wish to re-
create a new array, then you need to first delete the existing array before you can proceed. (See page 50,
“Delete Array”, for more details.)
39. With RAID Levelselected, pressSEL.
40. Use the and button to select the proper RAID level for your array, pressSEL to choose the selected RAID
level. See Choosing a RAID level on pageError! Bookmark not defined.for help in choosing the proper RAID
level.
41. Press SEL to create the array or pressEXIT to cancel.
42. If you elected to create the array then you should see the message “Array has been created.”
43. Switch theunit power off –wait a few seconds and switch the power back on.
You have successfully created an array automatically. If you haven’t already done so, you need to select a SCSI ID
before you can begin using the unit.