Kosher FIG FLIP User manual

FIG FLIP Phone User Manual
Android™ 8.1

Basic Operations
Switch on
Touch and hold the Power button until the phone
switches on.
Note: If you have enabled USIM/SIM locking in the
Settings menu, enter the correct PIN number upon
power-on before you use the phone.
Caution: Three consecutive attempts of
entering an incorrect PIN will lock the SIM
card. If it is locked, use a PUK provided by
the operator to unlock it.
Switch off
Touch and hold the Power button until the Phone
Options screen displays. Tap " Power off ” to
switch off the phone.
Unlock
Short press any button on the keypad to light up
the screen.
Touch screen Usage
Use your fingers to perform operations directly on
icons, buttons, and the on-screen keypad.
Tap/Touch/Click
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Tap the icon of an App to start it.
Scroll
The Scroll is imilar to sweeping, but faster.
Home Screen
1. Notification bar: Slide down at the top
of the main screen to view notifications and
shortcuts.
When a notification appears, dismiss the
notification by swiping on the notification or dismiss
all by tapping on“clear all”.
2. App icon: Tap an app to open it.
3. Ring/vibrate: To quick switch between ring and
vibrate long press the pound (#) button.
Phone Settings
To display the Settings menu, tap the Settings icon
directly.
1.SIM card: In the Settings menu, choose SIM
Card. You can then manage your SIM cards on the
pop-up page.
2. Network: In the Settings menu, select WLAN to
configure your radio network; or select Traffic
usage to configure your mobile data services;or
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select Mobile Network under More to configure
data services of your phone.
3. Sound: In the Settings menu, choose Sound.
This allows you to set the volume, enable/disable
vibration during ringing, and select ring tones for
incoming calls and messages, as well as
enable/disable keypad touch sound effect, touch
alert tone, and screen lock tone
4. Display: This allows you to configure the
brightness, wallpaper, sleep duration, and home UI
switch.
5. Security& Location: In the Settings menu,
choose Security. The Security page allows you to
set the screen locking mode and privacy. App
Permission: allows you to configure certain
permissions for an App and monitor its usage.
6. Apps & Notifications: In the Settings menu,
choose Apps. Then you can view or manage your
apps.
7. FIG Messages app: Access by pressing the
message button on the keypad.
On the Message page, tap the “+” button on the
bottom right of the screen to start a new message..
When messaging a friend hit the “+” button on the
left of the input field to attach a contact, schedule a
message for the future, attach a photo or take a
photo. Tap the phone icon on the top right of the
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screen to call that contact.
To call the person you are currently chatting with
hit the “phone” icon on the top right of the thread
Call
To initiate a call, start dialing a contacts name from
the home screen.
Choose a contact and hit the call button to call or
the messages button to initiate a text message.
Additionally, while a contact is selected you can tap
the menu button to send a message, edit contact
or go to call history.
You are also able to initiate a call by selecting a
phone number from the contacts app or from a
SMS thread.
Missed Call: If you missed a call while your phone
was shut, you can view the missed call in the
following ways.
Open the phone and either swipe down from the
top of the screen to bring up the notifications
drawer or press the “call” button from the home
page to view the missed call in the “recent calls”
screen.
Navigate During Phone Call: To browse other
parts of the phone while on a phone call tap on “go
to home screen” from the option menu.
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To navigate back, swipe down from the top on the
screen and tap on the current phone call.
You can also mute, record phone call, add a call
and put the phone on speaker.
Additionally, you can hit the messages or waze
button during the phone call to switch to each
respective app.
Contacts
Tap Contacts to open it. The Contacts page offers
management functions. It allows you to view the
list of contacts and related details, make a call or
send an SMS to a certain contact, and share the
contact.
Contact import: On the Contacts page, tap the
Menu button, and choose Import/Export to select a
mode for importing or exporting a contact.
Add a contact: Hit the menu button on the
keypad, tap the create new contact button to add
a contact to your phone or USIM/SIM. Enter the
name and number, and tap Finish. In this way, a
contact is created.
Contact list: On the Contacts page, tap any of the
contact info. Details about the contact is displayed.
This allows you to quickly make a call or send an
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SMS to the contact.
Search contact: On the Contacts page, tap
Search, and enter related information about a
certain contact to search it among the list of
contacts.
Message
We’re proud to announce that the current version
of the phone boasts the newly launched FIG
Messages app.
New message:
a) Tap the Add icon on the upper right of
the Message page. The message creating page is
displayed. Enter the name or phone number of the
target contact into the Recipient bar. The phone
will automatically search among the list of contacts
for one that best matches the entered info. (You
can also select the contact from the list of contacts
or groups.)
b) Additionally, you can start a new
message by typing out the contact’s name from the
home screen. From the search results, navigate to
the desired contact, press the menu button, and
then select “message”.
Send: After an SMS is complete, tap “paper
airplane” icon and, if applicable, choose between
SIM card 1 and SIM card 2 for sending the SMS.
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Forward: Simply hold down the text message you
would like to forward until it highlights. Then, on the
top of the screen, you will see a right arrow to tap
on. This forwards the message.
Mark as read: If you want to mark a text message
as read without having to go inside the thread,
simply swipe left to right on the message.
Voice Note: To send a voice note text message;
Hold down the red microphone to record your voice
message. Let go to stop recording.
Gallery
Gallery saves and manages all pictures obtained
via the camera and the MMS received.
On the Home screen of the menu, tap Gallery to
open it. The Gallery page is displayed. It supports
management of all pictures.
Open a picture and then click the share button at
the top. In this way, the picture is shared via the
Bluetooth, message, and mail.
Multimedia Function
The phone also supports many multimedia
functions, such as camera, music, and recorder.
Tap any icon of theirs to open any one of them.
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APP Switcher
To activate this function; Long press the right side
button of the phone. This function allows you to
quickly switch between screens and close down
apps.
To close an app hit the “X” on the top right or swipe
left to right.
To close all apps hit the “Close all apps”.
Troubleshooting
To save time and avoid unnecessary cost, please
conduct the following checks before contacting our
after-sale personnel:
1. Unable to turn on the phone: Check
whether you have tapped and held the
Power button for over three seconds.
2. Check whether the battery is in good
contact. If not, remove the battery,
re-install it, and turn on the phone again.
3. Check whether the battery runs out. If
yes, charge it.
2. Poor signal: It is possibly because of where you
are, for example, on the basement or near a
high-rise, that deteriorates the reachability of radio
waves. Please move to someplace with better
signal reachability.
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3. Echo or noise: The network trunk line of certain
carriers may be in poor quality. Please tap the
hang-up icon and redial, so that you may switch to
another trunk line with better quality.
4. Unable to charge the battery: Your battery
may fail. Please contact the dealer.
5.SIM card error: The metal surface of the SIM
card is dirty. Rub the metal contact terminals with a
clean dry cloth.
The SIM card is not installed properly. Install it
again as specified in the user manual.
The SIM card broke. Contact the network service
provider.
6. Unable to enter anything into Phone Book: It
is possible that your phone book memory is full.
Please delete needless data from Contacts.
We advise you to follow the above instructions and
precautionary measures. Please take your phone to the
nearest authorized service center when it does not
operates normally.
The actual situation of the phone usage is related to the
local environment, SIM card, and way of use.
Switch Between Keyboards
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The FIG Flip has two input methods. A T9
traditional keyboard, and an on screen touch
keyboard.
To disable or enable one or more of the keyboards,
navigate to the system menu in settings. In
“Language & Input” you can toggle keyboard
on/off.
On-screen keyboard: You can use this
convenient keyboard to type on screen with a full
keyboard. Additionally, there is voice-to-text and
swipe-typing features.
Translate: In the keyboard’s options, there is
an instant translate feature to any language.
Languages: The on-screen keyboard
supports all languages for typing.
Switch between keyboards: While typing, swipe
down from top of the screen and tap on “change
keyboard”.
**Make sure both keyboards are turned on in the
settings to use this feature.
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Frequently Asked Questions:
Does the phone work with CDMA SIM cards?
The FIG Phones are GSMA.
Which carriers does the FIG FLIP work with?
The FIG FLIP is compatible & works great with all
three major carriers. MVNO’s depend on their own
policies.
I have Verizon, I am not receiving text
messages. What do I do?
Some customers are reporting a similar problem
with Verizon. We spoke to Verizon and there is a
simple fix. Contact Verizon and tell them you
switched to a basic phone & you are not receiving
text messages. Let them know you need to add
CDMA-less provisioning for your SIM card.
They will first ask you to provide an IMEI. To get
support from Verizon, you will need to supply them
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with a Verizon certified IMEI. You can use this one:
014864008315809.
They will then ask you to read some numbers off
the SIM card, allowing them to reset the SIM card
on their end.
Does the phone support a SD card?
Due to rabbinical advice, the phone does not
support a SD Card.
How do I get customer service from Verizon?
To get support from Verizon, you will need to
supply them with a Verizon certified IMEI. You can
use this one: 014864008315809.
Does the phone support hotspot?
Due to rabbinical advice, hotspot is not supported.
Does the phone work with AT&T?
The phone has all the frequencies that AT&T
requires and has tested to work as normal with
AT&T.
My mobile data and/or text messages don't
seem to be working?
If you are experiencing any data or text message
issues please check the network settings to make
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sure everything is set up correctly before
contacting your carrier for help. To do this go to
settings--> network settings --> SIM Cards -->
Make sure all three options under "Preferred SIM"
are selected under your carrier.
Additionally, please swipe down from the top of the
screen and make sure the mobile data icon is
turned on (see image).
Additionally, be sure that you have a mobile data
plan with your carrier for at least 1GB/mo.
I want to switch to US Mobile. How do I do it
with a FIG phone?
Go to their website (https://www.usmobile.com/) to
order a SIM card. When ordering the SIM card,
they will ask you for an IMEI. Use this IMEI:
014864008315809.
When you receive the SIM card , you will need to
activate it online as well using the same IMEI.
Once it is activated as per the instructions on their
website, stick the SIM card into the phone. Wait
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5-8 minutes for the provisioning to occur then the
phone should be ready to go.
Do the phones have Email?
At the moment they do not. We are considering it
for the future.
Does it have Android Auto?
Due to the high level of security the software was
built with Google services is not supported on the
phone. Google services opens up many
vulnerabilities to the Internet. Android auto is
dependent on Google services so it can not be
supported either.
My voice notes SMS messages are not playing,
why?
It is likely that if you are experiencing this issue you
are using Verizon. Verizon does not support Voice
Note messaging if the device is not of theirs.
It seems that Bluetooth connection is not
working in my car?
Currently this issue is only with Honda vehicles.
Honda has some sort of bug with some Android
phones (most notably Android 8.1 which is what
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we use). We are in touch with them to see if
anything can be done.
How do I switch between T9 and the on-screen
keyboard?
To do this: While typing, swipe down from top of
the screen and tap on "change keyboard".
**Make sure both keyboards are turned on in the
settings (system-Languages & Input-virtual
keyboard- manage keyboard) to use this feature.
Can you add apps for me?
Due to the high level of encryption this kosher
software is built with, apps can not be removed or
added.
How do I toggle on T9 keyboard?
Go to settings → System → Language & Input →
Virtual keyboards → Manage keyboards → Toggle
on NineKeyIme, which is the T9 keyboard.
How do I manually add an APN?
Navigate to ‘Network Settings’ → Mobile Network
→ Access Point Names → click on the physical
menu button (button on top of waze button) and
click ‘create new APN’.
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***Note: Verizon doesn’t allow creating APN’s
manually.
How do I mark a text message as read?
If you want to mark a text message as read without
having to go inside the thread, simple swipe left to
right on the message.
How do I forward a text message?
Hold down the text message you would like to
forward until it highlights. Then on the top of the
screen you will see a right arrow to tap on. This
forwards the message.
Can I navigate to text messages while I’m on a
phone call?
Yes, you can. Simply hit the text message button
on the physical keyboard to navigate to text
messages. To get back to the call, swipe down
from the top of the screen and you will see the
active call to tap on.
How do I do a factory reset?
Navigate to settings —> System —> Reset options
—> Erase all data
***Note: this will erase all your data. Backup your
contacts and photos if need be before the reset.
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Does Tello work on the phone?
Tello is compatible and works great with the FIG
FLIP.
How do you take a screenshot?
Hold down the end button + volume down button
for 2 seconds.
What are some tips to prolong battery life?
1. Lower screen brightness when you don’t need it
at full brightness (e.g. indoors).
2. Hold down the right side button to bring up ‘app
switcher’. Swipe left-to-right on apps that you are
not currently using to close them so they are not
running in the background consuming battery.
What capacity is the battery?
The phone comes with a standard flip phone 1450
MAH battery. Depending on how heavy the usage,
it will drain according to it’s voltage capacity. We
did include a complimentary second battery since
many people are used to smartphones which have
much larger batteries.
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How do I back up my contacts?
Navigate to contacts → Hold down one contact
name until selector activates → Tap on the header
→ Tap ‘select all’ → Option → Share
How do I update my phone?
Connect your phone to WIFI.
In the phone: Navigate to settings → System →
about phone → Updater → Check for updates
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