
MANUFACTURER’S WARRANTY
: www. rups.com
With a strong commitment to the environment, most of Krups products are
repairable during and after the warranty period. Before returning any defective
products to the point of purchase, please call Krups consumer service directly
at the phone number below for repair options.
Your help to sustain the environment is appreciated!
The Warranty
This product is guaranteed by Krups or a period o 2 years against any manu acturing de ect in materials
or workmanship, starting rom the initial date o purchase.
The manu acturer's warranty by Krups is an extra bene it which does not a ect consumer's Statutory
Rights.
The Krups warranty covers all costs related to restoring the proven de ective product so that it con orms
to its original speci ications, through the repair or replacement o any de ective part and the necessary
labor. At Krups’s choice, a replacement product may be provided instead o repairing a de ective product.
Krups’s sole obligation and your exclusive resolution under this warranty are limited to such repair or
replacement.
Conditions & Exclusions
The Krups warranty only applies within USA, Canada & Mexico, and is valid only on presentation o a proo
o purchase. The product can be taken directly in person to an authorized service centre or must be
adequately packaged and returned, by recorded delivery (or equivalent method o postage), to a Krups
authorized service centre. Full address details or each country’s authorized service centre are listed on
the Krups website (www.krups.com) or by calling the appropriate telephone number listed below to request
the appropriate postal address.
Krups shall not be obliged to repair or replace any product which is not accompanied by a valid proo o
purchase.
This warranty will not cover any damage which could occur as a result o misuse, negligence, ailure to
ollow Krups instructions, use on current or voltage other than as stamped on the product, or a modi ication
or unauthorized repair o the product. It also does not cover normal tear and wear, maintenance or
replacement o consumable parts, and the ollowing:
-using the wrong type o water
-scaling (any de-scaling must be carried out according to the instructions or use);
-ingress o water, dust or insects into the product;
-mechanical damages, overloading
-damages or bad results due to wrong voltage or requency
-accidents including ire, lood, lightning, etc
-pro essional or commercial use
-damage to any glass or porcelain ware in the product
This warranty does not apply to any product that has been tampered with, or to damages incurred through
improper use and care, aulty packaging by the owner or mishandling by any carrier.
The Krups manu acturer's warranty applies only or products purchased and used in USA, Canada &
Mexico. Where a product purchased in one country and then used in another one:
a) The Krups guarantee duration is the one in the country o usage o the product, even i the
product was purchased in another listed country with di erent guarantee duration.
b) The Krups guarantee does not apply in case o non con ormity o the purchased product with
the local standards, such as voltage, requency, power plugs, or other local technical
speci ications
c) The repair process or products purchased outside the country o use may require a longer time
i the product is not locally sold by Krups
d) In cases where the product is not repairable in the new country, the Krups guarantee is limited
to a replacement by a similar product or an alternative product at similar cost, where possible.
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