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SERVICE
MANUAL
Published in March 2014
842PY112
2PYSM062
Rev.2
ECOSYS M6026cidn
ECOSYS M6526 idn
2PX/2PY-1
CONTENTS
1-1 Specifications
1-1-1 Specifications ........................................................................................................................1-1-1
1-1-2 Parts names ..........................................................................................................................1-1-6
(1) Machine (front side)..........................................................................................................1-1-6
(2) Machine (rear side)...........................................................................................................1-1-7
(3) Document processor ........................................................................................................1-1-8
(4) Operation panel................................................................................................................1-1-9
1-1-3 Machine cross section.........................................................................................................1-1-10
1-2 Installation
1-2-1 Installation environment.........................................................................................................1-2-1
1-2-2 Unpacking..............................................................................................................................1-2-2
1-2-3 Installing the expansion memory (option)............................................................................1-2-12
1-2-4 Installing the SD card (option) .............................................................................................1-2-14
1-3 Maintenance Mode
1-3-1 Maintenance mode................................................................................................................1-3-1
(1) Executing a maintenance item .........................................................................................1-3-1
(2) Maintenance modes item list............................................................................................1-3-2
(3) Contents of the maintenance mode items........................................................................1-3-6
1-3-2 Service mode.......................................................................................................................1-3-79
(1) Executing a service mode ..............................................................................................1-3-79
(2) Description of service mode...........................................................................................1-3-80
1-4 Troubleshooting
1-4-1 Paper misfeed detection........................................................................................................1-4-1
(1) Paper misfeed indication ..................................................................................................1-4-1
(2) Paper misfeed detection condition ...................................................................................1-4-1
1-4-2 Self-diagnostic function .........................................................................................................1-4-5
(1) Self-diagnostic function ....................................................................................................1-4-5
(2) Self diagnostic codes........................................................................................................1-4-5
1-4-3 Image formation problems...................................................................................................1-4-27
(1) No image appears (entirely white)..................................................................................1-4-28
(2) No image appears (entirely black)..................................................................................1-4-28
(3) A specific color is printed solid. ......................................................................................1-4-29
(4) The back side gets dirty..................................................................................................1-4-29
(5) Image is too light. ...........................................................................................................1-4-29
(6) The background is colored. ............................................................................................1-4-30
(7) White streaks are printed vertically.................................................................................1-4-30
...............................................................................1-4-30
...............................................................................1-4-31
...............................................................................1-4-31
(11) The leading edge of image begins to print too early or too late......................................1-4-31
(12) Paper is wrinkled............................................................................................................1-4-31
(13) Offset occurs. .................................................................................................................1-4-32
(14) Part of image is missing. ................................................................................................1-4-32
(15) Fusing is loose................................................................................................................1-4-32
(16) Colors are printed offset to each other...........................................................................1-4-33
1-4-4 Electric problems.................................................................................................................1-4-34
1-4-5 Mechanical problems...........................................................................................................1-4-39
2PX/2PY-2
1-4-6 Send error code...................................................................................................................1-4-41
(1) Scan to SMB error codes ...............................................................................................1-4-41
(2) Scan to FTP error codes ................................................................................................1-4-42
(3) Scan to E-mail error codes.............................................................................................1-4-44
1-4-7 Error codes..........................................................................................................................1-4-46
(1) Error code.......................................................................................................................1-4-46
(2) Table of general classification ........................................................... .............1-4-47
(2-1) U004XX error code table: Interrupted phase B ........................ .............1-4-49
(2-2) U006XX error code table: Problems with the unit .................... .............1-4-49
(2-3) U008XX error code table: Page transmission error.................. .............1-4-49
(2-4) U009XX error code table: Page reception error....................... .............1-4-49
(2-5) U010XX error code table: G3 transmission.............................. .............1-4-50
(2-6) U011XX error code table: G3 reception................................... .............1-4-51
(2-7) U017XX error code table: V.34 transmission........................... .............1-4-52
(2-8) U018XX error code table: V.34 reception................................. .............1-4-52
1-5 Assembly and disassembly
1-5-1 Precautions for assembly and disassembly............................................ ...............1-5-1
(1) Precautions........................................................................................ ...............1-5-1
(2) Drum.................................................................................................. ...............1-5-1
(3) Toner................................................................................................. ...............1-5-1
(4) How to tell a genuine Kyocera toner container.................................. ...............1-5-2
1-5-2 Outer covers........................................................................................... ...............1-5-3
(1) Detaching and refitting the rear upper cover, right upper cover,
left upper cover and front cover........................................................................................1-5-3
(2) Detaching and refitting the right rear cover, right cover and right lower cover .................1-5-6
(3) Detaching and refitting the left rear cover, left cover and left lower cover........................1-5-9
(4) Detaching and refitting the inner cover...........................................................................1-5-11
1-5-3 Paper feed section...............................................................................................................1-5-13
(1) Detaching and refitting the retard roller unit ...................................................................1-5-13
(2) Detaching and refitting the paper feed roller unit............................................................1-5-15
(3) Detaching and refitting the MP paper feed roller............................................................1-5-17
1-5-4 Developing section ..............................................................................................................1-5-19
(1) Detaching and refitting the developing unit ....................................................................1-5-19
1-5-5 Drum section .......................................................................................................................1-5-21
(1) Detaching and refitting the drum unit..............................................................................1-5-21
1-5-6 Transfer/Separation section ................................................................................................1-5-22
(1) Detaching and refitting the intermediate transfer unit.....................................................1-5-22
(2) Detaching and refitting the transfer roller unit.................................................................1-5-25
1-5-7 Fuser section.......................................................................................................................1-5-26
(1) Detaching and refitting the fuser unit..............................................................................1-5-26
1-5-8 PWBs...................................................................................................................................1-5-27
(1) Detaching and refitting the engine PWB.........................................................................1-5-27
(2) Detaching and refitting the power source PWB..............................................................1-5-29
(3) Detaching and refitting the main PWB............................................................................1-5-30
(4) Detaching and refitting the high voltage PWB................................................................1-5-35
(5) Detaching and refitting the FAX control PWB (4 in 1 model (with FAX) only)................1-5-36
1-5-9 Drive section........................................................................................................................1-5-37
(1) Detaching and refitting the MP feed drive unit................................................................1-5-37
(2) Detaching and refitting the drum/developing drive unit ..................................................1-5-38
(3) Detaching and refitting the paper feed drive unit............................................................1-5-40
(4) Detaching and refitting the fuser pressure drive unit......................................................1-5-41
(5) Detaching and refitting the middle transfer drive unit.....................................................1-5-43
2PX/2PY-1
1-5-10 Optical section.....................................................................................................................1-5-45
(1) Detaching and refitting the laser scanner unit ................................................................1-5-45
(2) Detaching and refitting the scanner unit.........................................................................1-5-48
(3) Detaching and refitting the image scanner unit..............................................................1-5-52
1-5-11 Document processor ...........................................................................................................1-5-78
(1) Detaching and refitting the document processor............................................................1-5-78
(2) Detaching and refitting the DP paper feed pulley unit....................................................1-5-82
(3) Detaching and refitting the DP separation pad...............................................................1-5-86
(4) Detaching and refitting the DP drive PWB......................................................................1-5-87
1-5-12 Others..................................................................................................................................1-5-88
(1) Detaching and refitting the paper conveying unit ...........................................................1-5-88
(2) Detaching and refitting the operation panel....................................................................1-5-90
(3) Detaching and refitting the power source inlet ...............................................................1-5-91
(4) Direction of installing the principal fan motors................................................................1-5-93
1-6 Requirements on PWB Replacement
1-6-1 Upgrading the firmware .........................................................................................................1-6-1
1-6-2 Remarks on engine PWB replacement .................................................................................1-6-3
2-1 Mechanical Construction
2-1-1 Paper feed/conveying section ...............................................................................................2-1-1
(1) Cassette paper feed section.............................................................................................2-1-1
(2) MP tray paper feed section...............................................................................................2-1-3
(3) Paper conveying section ..................................................................................................2-1-5
2-1-2 Drum section .........................................................................................................................2-1-7
2-1-3 Developing section ................................................................................................................2-1-9
2-1-4 Optical section.....................................................................................................................2-1-11
(1) Image scanner section ...................................................................................................2-1-11
(2) Laser scanner section ....................................................................................................2-1-14
2-1-5 Transfer/Separation section ................................................................................................2-1-16
(1) Intermediate transfer unit section...................................................................................2-1-16
(2) Secondary transfer roller section....................................................................................2-1-18
2-1-6 Fuser section.......................................................................................................................2-1-19
2-1-7 Eject/Feedshift section ........................................................................................................2-1-21
2-1-8 Duplex conveying section....................................................................................................2-1-23
2-1-9 Document processor ...........................................................................................................2-1-25
(1) Original feed section.......................................................................................................2-1-25
(2) Original conveying section..............................................................................................2-1-27
(3) Original switchback/eject sections..................................................................................2-1-29
2-2 Electrical Parts Layout
2 2 1 El i l l ..........................................................................................2-2-1
..........................................................................................2-2-1
..........................................................................................2-2-4
(3) Motors...............................................................................................................................2-2-6
(4) Others...............................................................................................................................2-2-8
(5) Document processor ........................................................................................................2-2-9
2PX/2PY-1
2-3 Operation of the PWBs
2-3-1 Power source PWB ................................................................................ ...............2-3-1
2-3-2 Engine PWB ..........................................................................................................................2-3-3
2-3-3 Main PWB............................................................................................................................2-3-13
2-3-4 Drum relay PWB..................................................................................................................2-3-21
2-3-5 DP drive PWB......................................................................................................................2-3-24
2-4 Appendixes
2-4-1 Appendixes............................................................................................................................2-4-1
(1) Maintenance kits...............................................................................................................2-4-1
(2) Repetitive defects gauge..................................................................................................2-4-2
(3) Firmware environment commands ...................................................................................2-4-3
(4) Maintenance Commands..................................................................................................2-4-9
(5) Wiring diagram ...............................................................................................................2-4-17
INSTALLATION GUIDE
Card Authentication Kit(D)
2PX/2PY
1-1-1
1-1-1 Specifications
Machine
Item Specifications
3 in 1 model (without FAX) 4 in 1 model (with FAX)
Type Desktop
Printing method Electrophotography by semiconductor laser, tandem (4) drum system
Originals Sheet, Book, 3-dimensional objects (maximum original size: Folio/Legal)
Original feed system Fixed
Paper weight Cassette 60 to 163 g/m2(Duplex: 60 to 163 g/m2)
MP tray 60 to 220 g/m2, 230 m (Cardstock)
Paper type
Cassette Plain, Recycled, Preprinted, Bond, Color (Colour), Prepunched,
Letterhead, Thick, High quality, Custom 1 to 8
MP tray Plain, Transparency, Vellum, Labels, Recycled, Pre ond,
Cardstock, Color (Colour), Prepunched, Letterhead nvelope,
Coated, High quality, Custom 1 to 8
Paper size
Cassette A4, A5, A6, B5, Letter, Legal, Statement, Executive Folio, 16K,
C5, Custom
MP tray
A4, A5, A6, B5, ISO B5, B6, Letter, Legal, Statemen ve, Oficio II,
Folio, 16K, Envelope #10, Envelope #9, Envelope # pe Monarch,
Envelope DL, Envelope C5, Postcards, Return post kei 2,
Youkei 4, Custom, 216×340mm
Zoom level Manual mode: 25 to 400%, 1% increments
Auto mode : 400%, 200%, 141%, 129%, 115%, 9 78%, 70%,
64%, 50%, 25%
Copy speed Simplex
A4 :26 sheets/min
Letter : 28 sheets/min
Legal : 23 sheets/min
A5/B5/A6: 28 sheets/min (Up to 15 images )
A5/B5/A6: 14 sheets/min (16 images or subsequent ones )
First copy
time
(A4,feedfrom
cassette)
B/W When using the DP : 11.0 s or less
When the DP is not used: 10.0 s or less
Color When using the DP : 13.0 s or less
When the DP is not used: 12.0 s or less
Warm-up time
(22 °C/71.6 °F, 60% RH)
Power on : 29 s or less
Low power mode :11 s or less
Sleep mode: 17 s or less
Paper
capacity Cassette 250 sheets (80g/m2)
MP tray 50 sheets (80 g/m2, plain paper, A4/Letter or less)
Output tray capacity 150 sheets (80g/m2)
Continuous copying 1 to 999 sheets
Light source LED
2PX/2PY-2
1-1-2
Scanning system Flat bed scanning by CCD image sensor
Photoconductor OPC drum (diameter 30 mm)
Image write system Semiconductor laser
Charging system Charger roller
Developing system Touch down developing system
Developer: 2-component
Toner replenishing: Automatic from the toner container
Transfer system Primary: Transfer belt
Secondary: Transfer roller
Separation system Small diameter separation
Cleaning system Drum: Counter blade
Charge erasing system Exposure by cleaning lamp (LED)
Fusing system Heat and pressure fusing with the heat roller and the press roller
Heat source: halogen heater
Abnormally high temperature protection devices: thermostat
CPU PowerPC465S (667MHz)
Main
memory Standard 1024MB
Maximum 2048MB
Interface Standard USB interface connector: 1 (USB Hi-speed)
USB host: 2
Network interface: 1 (10BASE-T/100BASE-TX/1000BASE-T)
Option eKUIO slot: 1
Resolution 600 × 600 dpi
Operating
environment
Temperature 10 to 32.5 °C/50 to 90.5 °F
Humidity 15 to 80% RH
Altitude 2,500 m/8,202 ft or less
Brightness 1,500 lux or less
Dimensions (W ×D ×H) 514 × 550 × 603 mm
20 1/4 × 21 5/8 × 23 3/4”
Weight 38.6 kg / 85.1 lb
(with toner container) 38.7 kg / 85.3 lb
(with toner container)
Space required (W ×D) 514 × 750 mm (using MP tray)
20 1/4 × 29 1/2” (using MP tray)
Rated input 120 V AC, 60 Hz, more than 9.0 A
220 - 240 V AC, 50/60 Hz, more than 4.8 A
Options Paper feeder × 2, Expanded memory, Card authentication kit, Card reader
holder, Network interface kit, USB keyboard, SSD
Item Specifications
3 in 1 model (without FAX) 4 in 1 model (with FAX)
2PX/2PY
1-1-3
Document processor
Printer
Item Specifications
Original feed method Automatic feed
Supported original types Sheet originals
Original sizes Maximum: A4/Legal
Minimum : A5/Statement
Original weights Simplex: 50 to 120 g/m2
Duplex : 50 to 110 g/m2
Loading capacity 50 sheets (50 to 80 g/m2) or less
Dimensions (W ×D ×H) 490 × 338 × 104 mm
19 5/16 × 13 5/16 × 4 1/8”
Weight 3 kg/ 6.6 lb or less
Item Specifications
Printing
speed
Simplex
A4 : 26 sheets/min
Letter : 28 sheets/min
Legal : 23 sheets/min
A5/B5/A6: 28 sheets/min (Up to 15 images )
A5/B5/A6: 14 sheets/min (16 images or subsequent ones )
Duplex
A4 : 13 sheets/min
Letter : 13 sheets/min
Legal : 12 sheets/min
A5/B5 : 14 sheets/min
First print time
(A4, feed from cassette)
B/W : 9.0 s or less
Color: 10.0 s or less
(Excluding time for system stabilization immediately after turning on the
main power.)
Resolution 600 dpi
Operating system
Windows 2000, Windows XP, Windows XP Professional,
Windows Server 2003, Windows Server 2003 x64 Edition,
Windows Vista x86 Edition, Windows Vista x64 Edition,
Windows 7 x86 Edition, Windows 7 x64 Edition, Windows 8 x86 Edition,
Windows 8 x64 Edition, Windows Server 2008,
Windows Server 2008 x64 Edition, Windows Server 2012 x64 Edition
Apple Macintosh OS 9.x, Apple Macintosh OS X (Ver.10.5 or more)
Interface USB interface connector: 1 (USB Hi-speed)
USB host: 2
Network interface: 1 (10BASE-T/100BASE-TX/1000BASE-T)
Page description language PRESCRIBE
2PX/2PY
1-1-4
Scanner
*1 Available operating system:Windows XP, Windows Vista, Windows Server 2008, Windows 7,
Windows Server 2012, Windows 8
*2 Available operating system:Windows Vista, Windows Server 2008, Windows 7, Windows Server 2012
Windows 8
Item Specifications
Operating system
Windows XP (32bit/64bit), Windows Vista (32bit/64bit),
Windows 7 (32bit/64bit), Windows 8 (32bit/64bit),
Windows Server 2003 (32bit/64bit), Windows Server 2008 (32bit/64bit),
Windows Server 2008 R2, Windows Server 2012
System requirements
IBM PC/AT compatible
CPU: Celeron 600 MHz or higher
RAM: 128 MB or more
HDD free space: 20 MB or more
Interface: Ethernet
Resolution 600 dpi, 400 dpi, 300 dpi, 200 dpi, 200×400 dpi, 200×100 dpi
File format JPEG, TIFF, PDF, XPS, PDF/A, High compression PDF
Scanning
speed
Simplex B/W : 35 images/min
Color: 25 images/min
(A4 landscape, 300 dpi, Image quality: Text/Photo original)
Duplex B/W : 21 images/min
Color: 15 images/min
(A4 landscape, 300 dpi, Image quality: Text/Photo original)
Interface Network interface: 1 (10BASE-T/100BASE-TX/1000BASE-T)
Network protocol TCP/IP
Transmission system
PC transmission
SMB Scan to SMB
FTP Scan to FTP, FTP over SSL
E-mail transmission
SNTP Scan to E-mail
TWAIN scan*1
WIA scan*2
2PX/2PY
1-1-5
FAX (4 in 1 model (with FAX) only)
NOTE: These specifications are subject to change without notice.
Item Specifications
Compatibility G3
Communication line Subscriber telephone line
Transmission time 3 s or less (33600 bps, JBIG, ITU-T A4 #1 chart)
Transmission speed 33600/31200/28800/26400/24000/21600/19200/16800/14400/12000/9600/
7200/4800/2400 bps
Coding scheme JBIG/MMR/MR/MH
Error correction ECM
Original size Max. width: 8 1/2"/216 mm
Max. length: 14"/356 mm
Automatic document feed Max. 50 sheets
Scanner resolution
Horizontal × Vertical
200 × 100 dpi Normal (8 dot/mm × 3.85 line/mm)
200 × 200 dpi Fine (8 dot/mm × 7.7 line/mm)
200 × 400 dpi Super fine (8 dot/mm × 15.4 line/mm)
400 × 400 dpi Ultra fine (16 dot/mm × 15.4 line/mm)
Printing resolution 600 × 600 dpi
Gradations 256 shades (Error diffusion)
One-Touch key 100 keys
Multi-Station transmission Max. 100 destinations
Substitute
memory reception 256 sheets or more (when using ITU-T A4 #1 chart)
Image memory capacity 3.5 MB (standard) (for incoming faxed originals)
Report output Sent result report, FAX RX result report, Report for job canceled before
sending, Activity report, Status page