Kyocera DuraPlus User manual

Important Information for the
DuraPlus
Important Safety Information – page 2
Manufacturer’s Warranty – page 15
End User License Agreement – page 19
General Terms and Conditions of Service – page 24
Important Message From Sprint – page 53

2 Important Safety Information
♦General Precautions (page 2)
♦Maintaining Safe Use of and Access to Your
Phone (page 3)
♦Using Your Phone With a Hearing Aid Device
(page 6)
♦Caring for the Battery (page 9)
♦Radio Frequency (RF) Energy (page 11)
♦Owner’s Record (page 14)
This booklet contains important operational and safety
information that will help you safely use your phone.
Failure to read and follow the information provided in
this booklet may result in serious bodily injury, death, or
property damage.
General Precautions
There are several simple guidelines to operating your
phone properly and maintaining safe, satisfactory
service.
●To maximize performance, do not touch the
portions of your phone where the internal antennas
are located while using the phone.
●Speak directly into the mouthpiece.
●Your phone is water-resistant but not waterproof.
●Do not expose your phone to direct sunlight for
extended periods of time (such as on the
dashboard of a car).
●Although your phone is quite sturdy, it is a complex
piece of equipment and can be broken. Avoid
dropping, hitting, bending, or sitting on it.
Important Safety Information

Important Safety Information 3
●Any changes or modifications to your phone not
expressly approved in this document could void
your warranty for this equipment and void your
authority to operate this equipment.
Maintaining Safe Use of and Access to
Your Phone
Do Not Rely on Your Phone for Emergency
Calls
Mobile phones operate using radio signals, which
cannot guarantee connection in all conditions.
Therefore you should never rely solely upon any
mobile phone for essential communication (e.g.,
medical emergencies). Emergency calls may not be
possible on all cellular networks or when certain
network services or mobile phone features are in use.
Check with your local service provider for details.
Using Your Phone While Driving
Talking on your phone while driving (or operating the
phone without a hands-free device) is prohibited in
some jurisdictions. Laws vary as to specific restrictions.
Remember that safety always comes first.
Following Safety Guidelines
To operate your phone safely and efficiently, always
follow any special regulations in a given area. Turn
your phone off in areas where use is forbidden or
when it may cause interference or danger.
Note: For the best care of your phone, only Sprint-
authorized personnel should service your
phone and accessories. Failure to do so may
be dangerous and void your warranty.
Tip: Purchase an optional hands-free accessory
at your local Sprint Store, or call Sprint at
1-866-866-7509. You can also dial # 2 2 2 on
your phone.

4 Important Safety Information
Using Your Phone Near Other Electronic
Devices
Most modern electronic equipment is shielded from
radio frequency (RF) signals. However, RF signals from
wireless phones may affect inadequately shielded
electronic equipment.
RF signals may affect improperly installed or
inadequately shielded electronic operating systems or
entertainment systems in motor vehicles. Check with
the manufacturer or their representative to determine if
these systems are adequately shielded from external
RF signals. Also check with the manufacturer
regarding any equipment that has been added to your
vehicle.
Consult the manufacturer of any personal medical
devices, such as pacemakers and hearing aids, to
determine if they are adequately shielded from external
RF signals.
Turning Off Your Phone Before Flying
Turn off your phone before boarding any aircraft. To
prevent possible interference with aircraft systems, the
U.S. Federal Aviation Administration (FAA) regulations
require you to have permission from a crew member
to use your phone while the plane is on the ground. To
prevent any risk of interference, FCC regulations
prohibit using your phone while the plane is in the air.
Turning Off Your Phone in Dangerous Areas
To avoid interfering with blasting operations, turn your
phone off when in a blasting area or in other areas
with signs indicating two-way radios should be turned
off. Construction crews often use remote-control RF
devices to set off explosives.
Note: Always turn off the phone in healthcare facilities,
and request permission before using the phone
near medical equipment.

Important Safety Information 5
Turn your phone off when you’re in any area that has a
potentially explosive atmosphere. Although it’s rare,
your phone and accessories could generate sparks.
Sparks can cause an explosion or fire, resulting in
bodily injury or even death. These areas are often, but
not always, clearly marked. They include:
●Fueling areas such as gas stations.
●Below deck on boats.
●Fuel or chemical transfer or storage facilities.
●Areas where the air contains chemicals or particles
such as grain, dust, or metal powders.
●Any other area where you would normally be
advised to turn off your vehicle’s engine.
Restricting Children’s Access to Your Phone
Your phone is not a toy. Do not allow children to play with
it as they could hurt themselves and others, damage the
phone or make calls that increase your Sprint invoice.
Water Resistance
Your DuraPlus is water-resistant. To ensure that your
phone maintains water resistance, the following
precautions must be observed.
●Make sure the battery cover is properly attached
and locked.
●Make sure the charger/accessory jack, the
headphone jack, and the remote speaker
microphone jack are properly sealed, with no
foreign objects obstructing the seals.
●Do not expose your phone to water heated in
excess of 104° F (40° C), or to liquids other than
water, such as detergent, beverages, or chlorinated
or treated water.
Note: Never transport or store flammable gas,
flammable liquids, or explosives in the
compartment of your vehicle that contains your
phone or accessories.

6 Important Safety Information
Charging
●Dry your phone with a clean cloth before charging.
●Do not touch the charger, charging cable, charger/
accessory jack, or the power connectors with wet
hands. Doing so may cause electric shock, injury, or
product failure.
●Do not charge your phone in a wet or damp place,
such as in a bathroom or near a kitchen sink.
Using Your Phone With a Hearing Aid
Device
A number of Sprint phones have been tested for
hearing aid device compatibility. When some wireless
phones are used with certain hearing devices
(including hearing aids and cochlear implants), users
may detect a noise which can interfere with the
effectiveness of the hearing device.
Some hearing devices are more immune than others
to this interference noise, and phones also vary in the
amount of interference noise they may generate. ANSI
standard C63.19 was developed to provide a
standardized means of measuring both wireless
phone and hearing devices to determine usability
rating categories for both.
Ratings have been developed for mobile phones to
assist hearing device users find phones that may be
compatible with their hearing device. Not all phones
Warning: Your phone is designed to withstand
exposure to water for up to 30 minutes at a
depth not exceeding one meter (about 3.25
feet). Exposing your phone to water outside
these limits or not following the above
precautions can result in water damage.

Important Safety Information 7
have been rated for compatibility with hearing devices.
Phones that have been rated have a label located on
the box. Your DuraPlus has an M4 and a T4 rating.
These ratings are not guarantees. Results will vary
depending on the user’s hearing device and individual
type and degree of hearing loss. If a hearing device is
particularly vulnerable to interference noise; even a
phone with a higher rating may still cause
unacceptable noise levels in the hearing device. Trying
out the phone with your hearing device is the best way
to evaluate it for your personal needs.
M-Ratings: Phones rated M3 or M4 meet FCC
requirements for hearing aid compatibility and are
likely to generate less interference to hearing devices
than unrated phones. (M4 is the better/higher of the
two ratings.)
T-Ratings: Phones rated T3 or T4 meet FCC
requirements and are likely to be more usable with a
hearing device’s telecoil (“T Switch” or “Telephone
Switch”) than unrated phones. (T4 is the better/higher
of the two ratings. Note that not all hearing devices
have telecoils in them.)
Hearing aid devices may also be measured for
immunity to interference noise from wireless phones
and should have ratings similar to phones. Ask your
hearing healthcare professional for the rating of your
hearing aid. Add the rating of your hearing aid and
your phone to determine probable usability:
●Any combined rating equal to or greater than six
offers excellent use.
Note: New Technologies, Including Wi-Fi
This phone has been tested and rated for use
with hearing aids for some of the wireless
technologies that it uses. However, there may be
newer wireless technologies (including Wi-Fi)
used in this phone that have not been tested for
use with hearing aids.

8 Important Safety Information
●Any combined rating equal to five is considered
normal use.
●Any combined rating equal to four is considered
usable.
Thus, if you pair an M3 hearing aid with an M3 phone,
you will have a combined rating of six for “excellent
use.” This is synonymous for T ratings.
Sprint further suggests you experiment with multiple
phones (even those not labeled M3/T3 or M4/T4)
while in the store to find the one that works best with
your hearing aid device. Should you experience
interference or find the quality of service unsatisfactory
after purchasing your phone, promptly return it to the
store within 14 days of purchase. (A restocking fee may
be applied to exchanges. Visit www.sprint.com/returns
for details.) More information about hearing aid
compatibility may be found at: www.fcc.gov,
www.fda.gov, and www.accesswireless.org.
Getting the Best Hearing Device Experience
With Your Phone
To further minimize interference:
●Set the phone’s display and keypad backlight
settings to ensure the minimum time interval:
1. Press > Settings > Display > Backlight >
Backlight Dim or Backlight Off.
2. Highlight the minimum time interval setting and
press .
●Position the phone so the internal antennas are
farthest from your hearing aid.
●Move the phone around to find the point with least
interference.

Important Safety Information 9
Caring for the Battery
Protecting Your Battery
The guidelines listed below help you get the most out
of your battery’s performance.
●Recently there have been some public reports of
wireless phone batteries overheating, catching fire,
or exploding. It appears that many, if not all, of these
reports involve counterfeit or inexpensive,
aftermarket-brand batteries with unknown or
questionable manufacturing standards. Sprint is not
aware of similar problems with Sprint phones
resulting from the proper use of batteries and
accessories approved by Sprint or the manufacturer
of your phone. Use only Sprint-approved or
manufacturer-approved batteries and accessories
found at Sprint Stores or through your phone’s
manufacturer, or call 1-866-866-7509 to order.
They’re also available at www.sprint.com/accessories.
Buying the right batteries and accessories is the
best way to ensure they’re genuine and safe.
●Do not disassemble or open, crush, bend or
deform, or puncture or shred the battery.
●Do not modify or remanufacture, attempt to insert
foreign objects into the battery, immerse or expose
to water or other liquids, expose to fire, explosion, or
other hazard.
●Avoid dropping the phone or battery. If the phone or
battery is dropped, especially on a hard surface,
and the user suspects damage, take it to a service
center for inspection.
●Improper battery use may result in a fire, explosion
or other hazard.
●Do not short-circuit a battery or allow metallic
conductive objects to contact battery terminals.
●Keep the metal contacts on top of the battery clean.
●Battery usage by children should be supervised.

10 Important Safety Information
Charging
●In order to avoid damage, charge the battery only in
temperatures that range from 32° F to 113° F (0° C
to 45° C).
●Don’t use the battery charger in direct sunlight or in
high humidity areas, such as the bathroom.
●The battery may need recharging if it has not been
used for a long period of time.
●It’s best to replace the battery when it no longer
provides acceptable performance. It can be
recharged hundreds of times before it needs
replacing.
Storing
●Don’t store the battery in high temperature areas for
long periods of time. It’s best to follow these storage
rules:
▪Less than one month:
-4° F to 140° F (-20° C to 60° C)
▪More than one month:
-4° F to 113° F (-20° C to 45° C)
Disposal of Lithium Ion (Li-Ion) Batteries
●Promptly dispose of used batteries in accordance
with local regulations.
●Never dispose of the battery by incineration.
●Do not handle a damaged or leaking Li-Ion battery
as you can be burned.
●For safe disposal options of your Li-Ion batteries,
contact your nearest Sprint authorized service
center.
Special Note: Be sure to dispose of your battery
properly. In some areas, the disposal of batteries in
household or business trash may be prohibited.