LabelStation Pro XL User manual

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LabelStation Pro XL
THERMAL TRANSFER / DIRECT THERMAL BAR CODE PRINTER
USER MANUAL

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Contents
1. Introduction .................................................................................................................. 3
1.1 Product Introduction
1.2 Compliances
2. Operations Overview................................................................................................. 4
2.1 Unpacking and Inspection
2.2 Printer Overview
2.2.1 Front View
2.2.2 Interior views ............................................................................................................... 5
2.2.3 Rear View (and SD Card specifications) ................................................................... 5
2.3 Operator Controls ....................................................................................................... 6
2.3.1 Front Panel Display..................................................................................................... 6
2.3.2 LED Indicators............................................................................................................. 7
2.3.3 Front Panel Keys
2.4 Setting Up the Printer ................................................................................................. 7
2.5.1 Loading Ribbon
2.6 Loading Media ............................................................................................................. 10
3.0 Menu Function............................................................................................................. 11
3.1 Setup Menu Overview .................................................................................................12
3.1.1 Printer Setup................................................................................................................ 12
3.1.2 Sensor .......................................................................................................................... 17
3.1.3 Serial Comm. ...............................................................................................................24
3.1.4 Ethernet........................................................................................................................ 26
3.2 File Manager ................................................................................................................ 28
3.2.1 File List
3.2.2 Avail. Memory.............................................................................................................. 29
3.2.3 Del. All Files
3.3 Diagnostics.................................................................................................................. 29
3.3.1 Print Config.
3.3.2 Dump Mode.................................................................................................................. 30
3.3.3 Rotate Cutter ............................................................................................................... 31
3.4 Language ..................................................................................................................... 31
3.5 Service ......................................................................................................................... 32
3.5.1 Initialization
3.5.2 Mileage Info. ................................................................................................................ 33
4. Diagnostic Tool ........................................................................................................... 33
4.1 Start the Diagnostic Tool
4.2 Printer Function (Calibrate sensor, Ethernet setup, RTC setup) ............................34
5Setting Ethernet by Diagnostic Utility................................................................. 34
5.1 Using USB interface to setup Ethernet interface......................................................35
5.2 Using RS-232 interface to setup Ethernet interface................................................. 35
5.3 Using Ethernet interface to setup Ethernet interface............................................... 37
6. Troubleshooting ......................................................................................................... 38
6.1 Common Problems ..................................................................................................... 38
6.2 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles ......................................... 43
7. Maintenance ................................................................................................................. 44

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1. Introduction
1.1 Product Introduction
This printer is designed with die-cast aluminum chassis and print mechanism, metal
cover with large clear media view window, which ensuring to work for the extreme and
heavy duty industrial environment and applications.
With back-lit graphic LCD display, printer status can be managed easier and operated
more user friendly. The moveable sensor design can accept wide range of label media.
All of the most frequently used bar code formats are included. Fonts and bar codes can
be printed in any one of the four directions. This printer is built-in the high quality, high
performance MONOTYPE IMAGING® True Type font engine and one CG Triumvirate
Bold Condensed smooth font. With flexible firmware design, user can also download the
True Type Font from PC into printer memory for printing labels. Besides the scalable
font, it also provides a choice of five different sizes of alphanumeric bitmap font, OCR-A
and OCR-B fonts. By integrating rich features, it is the most cost-effective and high
performance printer in its class!
1.2 Compliances
CE Class A:
EN55022:1998+A1:2000+A2:2003:
EN55024:1998+A1:2001+A2:2003:
EN 61000-4 SERIES REQULATIONS
ETSI EN 301 489-17:V1.2.1(2002-08)
FCC:
CFR 47, Part 15/CISPR 22 3RD EDITION:1997, Class A
UL, CUL
UL 60950 3rd
TÜV/ Safety:
EN60950: 2000
CAUTION
1. HAZARDOUS MOVING PARTS IN CUTTER MODULE. KEEP FINGER AND OTHER BODY
PARTS AWAY.
2. THE MAIN BOARD INCLUDES REAL TIME CLOCK FEATURE HAS LITHIUM BATTERY
CR2032 INSTALLED. RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
INCORRECT TYPE.
3. DISPOSE OF USED BATTERIES ACCORDING TO THE MANUFACTURER INSTRUCTIONS.
CAUTION

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2. Operations Overview
2.1 Unpacking and Inspection
This printer has been specially packaged to withstand damage during shipping. Please carefully
inspect the packaging and printer upon receiving the bar code printer. Please retain the packaging
materials in case you need to reship the printer.
Unpacking the printer, the following items are included in the carton.
1. Printer
2. Windows labelling software/Windows driver and user manual on CD
3. Power cord
4. USB interface cable
2.2 Printer Overview
2.2.1 Front View
LED
INDICATORS
LCD
DISPLAY
FRONT
PANEL
BUTTONS
PAPER
EXIT
CHUTE PRINTER COVER
CUTTER MODULE
(OPTIONAL)

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2.2.2 Interior view
2.2.3 Rear View
RIBBON
REWIND
SPINDLE
PRINT-HEAD
RIBBON
SENSOR
MEDIA
SENSOR
PLATEN
ROLLER
PRINT
-
HEAD
RELEASE LEVER
RIBBON
SUPPLY
SPINDLE
LABEL
ROLLGUARD
LABEL
SUPPLY
SPINDLE
MEDIA GUIDE BAR
LABEL GUIDE
FANFOLD PAPER
ENTRANCE CHUTE
CENTRONICS
PARALLEL
INTERFACE
USB
INTERFACE
RS
-
232C
INTERFACE
POWER JACK
SOCKET
SD CARD
SLOT
ETHERNET
INTERFACE
PS/2
INTERFACE
POWER
SWITCH

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SD card spec SD card capacity Approved SD card manufacturer
V1.0, V1.1 128 MB SanDisk, Transcend
V1.0, V1.1 256 MB SanDisk, Transcend, Panasonic
V1.0, V1.1 512 MB SanDisk, Transcend, Panasonic
V1.0, V1.1 1 GB SanDisk, Transcend, Panasonic
V2.0 SDHC CLASS 4 4 GB
V2.0 SDHC CLASS 6 4 GB SanDisk, Transcend, Panasonic
V1.0, V1.1 microSD 128 MB Transcend, Panasonic
V1.0, V1.1 microSD 256 MB Transcend, Panasonic
V1.0, V1.1 microSD 512 MB Panasonic
V1.0, V1.1 microSD 1 GB Transcend, Panasonic
V2.0 SDHC CLASS 4 microSD 4 GB Panasonic
V2.0 SDHC CLASS 6 microSD 4 GB Transcend
V1.0, V1.1 miniSD 128 MB Transcend, Panasonic
V1.0, V1.1 miniSD 256 MB Transcend, Panasonic
V1.0, V1.1 miniSD 512 MB Transcend, Panasonic
V1.0, V1.1 miniSD 1 GB Transcend, Panasonic
V2.0 SDHC CLASS 4 miniSD 4 GB Transcend
V2.0 SDHC CLASS 6 miniSD 4 GB
-The DOS FAT file system is supported for the SD card.
-Folders/files stored in the SD card should be in the 8.3 filename format
-The miniSD/microSD card to SD card slot adapter is required.
2.3 Operator Controls
2.3.1 Front Panel Display
LED INDICATORS
LCD DISPLAY
FRONT PANEL BUTTONS

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2.3.2 LED Indicators
2.3.3 Front Panel Keys
2.4 Setting Up the Printer
1. Place the printer on a flat, secure surface.
2. Make sure the power switch is off.
3. Connect the printer to the computer with the provided USB cable.
4. Plug the power cord into the AC power cord socket at the rear of the printer, and then plug the
power cord into a properly grounded power outlet.
1. Lift printer cover open.
2. Push the print-head release lever to open the print-head mechanism.
PRINT
-
HEAD
RELEASE LEVER

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3. Install the ribbon onto the ribbon supply spindle.
Note: Make sure the ribbon is set at the centre of the spindle.
4. Install the paper core onto the ribbon rewind spindle.
Note: Make sure the paper core is set at the centre of the spindle.
5. Thread the ribbon through the ribbon sensor slot and print-head.
6. Stick ribbon onto ribbon rewind paper core, keeping the ribbon flat and wrinkle-free.
7. Wind the ribbon rewind spindle clockwise roughly 3~5 circles until ribbon is smooth, properly
stretched and wrinkle-free.
RIBBON
SENSOR
RIBBON

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7. Close the print-head mechanism, making sure the latches are engaged properly.
Loading path for ribbon

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2.6 Loading Media
1. Lift printer cover open.
2. Push the print-head release lever to open the print-head mechanism.
3. Remove ONE label roll-guard.
4. Place media roll on label supply spindle.
5. Replace label roll-guard.
Note: Make sure the media is set at the centre of the spindle.
6. Pull the leading edge of the label forward through the media guide bar past media sensor, and
place the leading edge onto the platen roller.
7. Adjust the label guide to fit label width.
8. Close print head mechanism, making sure the latches are engaged properly.
PRINT
-
HEAD
RELEASE LEVER
LABEL ROLL-GUARDS
MEDIA GUIDE BAR
LABEL GUIDE
MEDIA (LABEL) SENSOR

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9. Using the front display panel, set media sensor type and calibrate the selected sensor.
Note: Re-calibrate the gap/black-mark sensors when changing media.
Loading path for roll labels
3. Menu Function
Main Menu Overview

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Notice:
*Ethernet function is available on the LCD display when Ethernet card is installed.
3.1 Setup Menu Overview
Notice:
*Ethernet function is available on the LCD display when Ethernet card is installed.
3.1.1 Printer Setup

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Speed:
Use this option to setup print speed. Each increment/decrement is 1 ips. Press key to raise
the print speed, and press key to decrease print speed. Press key to set it into
printer. Press key to cancel the setting and return to the previous menu.
Note: The printer driver may send out the SPEED command which will overwrite the setting
set from the front panel.
Density:
Use this option to setup printing darkness. The available setting is from 0 to 15, and the step is 1.
Printer default density is 8. You may need to adjust your density dependent on the media in use.
Press and to increase/decrease the printing darkness. Press key to
enable the setting. Press key to cancel the setting and return to the previous menu.
Note: The printer driver may send out the DENSITY command which will overwrite the setting
set from the front panel.
Direction:
The direction setting value is either 1 or 0. Use this option to setup the print-out direction. Printer
default print-out direction is: DIRECTION 0.
Press key to set the direction as 1, and to set it as 0, and key to enable the
setting. Press key to cancel the setting and return to the previous menu.

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The following two figures are the printouts of DIRECTION 0 and 1.
Note: The printer driver may overwrite the setting set from the front panel.
Print Mode: (None/Batch Mode/Peeler Mode/Cutter Mode/Cutter Batch)
This option is used to set the print mode. Printer default setting is Batch Mode. When entering this
list, the print mode to the right side of the " >"icon is the printer current setting.
Press and to select a different print mode and press button to enable the
setting. Press key to cancel the setting and return to the previous menu.
Printer Mode Description
None Next label top of form is aligned to the print head burn line location. (Tear Off
Mode)
Batch Mode Once image is printed completely, label gap/black mark will
be fed to the tear plate location for tear away.
Peeler Mode Enables the label peel off mode.
Cutter Mode Enables the label cutter.
Cutter Batch Cuts the label once only, at the end of the printing job.
Note: The printer driver may overwrite the setting set from the front panel.
Offset:
This option is used to fine tune the media stop location. Press the button to move the
cursor from left digit to right digit, and press the button to set the value from “+” to “-” or “0” to
“9”. Press the button to set the value into printer. Press key to cancel the setting
and return to the previous menu. The default value is +000.

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Note: The printer driver may send out the OFFSET command which will overwrite the setting
set from the front panel.
Shift X & Shift Y:
This option is used to fine tune print position. Press the button to move the cursor from left
digit to right digit, and press the button to set the value from “+” to “-” or “0” to “9”. Press
the button to set the value into printer. Press key to cancel the setting and return
to the previous menu. The default value is +000.
Note: The printer driver may send out the SHIFT command which will overwrite the setting set
from the front panel.
Reference X & Reference Y:
This option is used to set the origin of printer’s horizontal and vertical coordinates system. Press
the button to move the cursor from left digit to right digit, and press the button to set
the value from “0” to “9”. Press the button to set the value into printer. Press key
to cancel the setting and return to the previous menu. The default value is 000.
Note: The printer driver may send out the REFERENCE command which will overwrite the
setting set from the front panel.
Code Page:
Use this option to set the code page of the international character set. For more information about
the code page, refer to the programming manual. When entering the code page list, the code page
to the right side of ">"icon is the printer current setting. Press the and to select the
code page, and press the button to enable the setting. Press key to cancel the
setting and return to the previous menu.
Note: The printer driver may overwrite the setting set from the front panel.

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Country:
Use this option to set the country code for the LCD display. Press the and to select
the country code, and press the button to set the value into printer. When entering this list,
the country code to the right side of ">"icon is the printer current setting. Press key to
cancel the setting and return to the previous menu.
3.1.2 Sensor
Status
This function is available to check the printer’s sensor status. When enter the [Status] option, you will
see following message.
Calibration
This option is used to set the media sensor type and calibrate the selected sensor. We recommend to
calibrate the sensor before printing when changing the media.

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Gap Mode
Press the and buttons to scroll the cursor to the media type and press the
button to enter the sensor calibration mode.
Note: The printer driver may send out the GAP or BLINE command which will overwrite the
sensor type setting set from the front panel. A-1 Automatic
When enter the [Automatic] option, you will see following message, and the printer will feed 2 to 3
labels to calibrate the sensor sensitivity automatically. When calibration is completed, the LCD
screen will return to the previous menu.

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Gap Mode: Manual
In case “Automatic” sensor calibration cannot apply to the media, please use “Manual” function to
calibrate the gap sensor manually.
When enter [Manual] option, you will see following message. Please complete there steps：
Gap Mode: Pre-Printed
This function can set the paper length and gap size before auto-calibrate the sensor sensitivity. It can
to get the sensor sensitivity accurately.
When enter [Pre-Printed] option, you will see following message. Please complete there steps：

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Calibration: Bline Mode
Press the and buttons to scroll the cursor to the sensor type. Press the button
to enter the black-mark sensor calibration mode.
Automatic
When entering the [Automatic] option, you will see the following message and printer will feed the
label to calibrate the sensor sensitivity automatically. When the calibration process is completed, the
LCD screen will return to the previous menu.
Manual
In case “Automatic” sensor calibration cannot apply to the media, please use the “Manual” function to
calibrate the bline sensor manually.