Panduit TDP43ME User manual

TDP43ME
PA26305A01
Rev. 05 12-2011
© Panduit Corp. 2011
NOTE: In the interest of higher quality and value, Panduit products
are continually being improved and updated. Consequently,
pictures may vary from the enclosed product.
Website: www.panduit.com
Email: [e-mail]
EU Website:
www.panduit.com/emea
EU Email:
emeatoolservicecenter
@panduit.com
Technical Support:
Panduit Corp. • ID Products Division
Cumming, GA
Tel: [phone] • Fax: [phone]
Panduit Europe • EMEA Service Center
Almelo, Netherlands
Tel: [phone] • Fax: [phone]
Panduit Europe • West World Headquarters
Westgate, London
England Tel: [phone] • Fax: [phone]

TDP43ME
TDP43ME: PA26305A01_05 12-2011
FCC COMPLIANCE STATEMENT
FOR AMERICAN USERS
This equipment has been tested and found to comply with the limits for a CLASS A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. Operation
of this equipment in a residential area is likely to cause harmful interference in which case the user will
be required to correct the interference at own expense.
EMS AND EMI COMPLIANCE STATEMENT
FOR EUROPEAN USERS
This equipment has been tested and passed with the requirements relating to electromagnetic
compatibility based on the standards EN 55022:1998+A1:2000+A2:2003, CISPR 22 , Class A EN
55024:1998+A1:2001+A2:2003, IEC 61000- 4 Series EN 61000-3-2 / 2000 & EN 61000-3-3 / 1995.
The equipment also tested and passed in accordance with the European Standard EN55022 for the
both Radiated and Conducted emissions limits.
TDP43ME PRINTER
TO WHICH THIS DECLARATION RELATES
IS IN CONFORMITY WITH THE FOLLOWING STANDARDS
EN55022 : 1998,CLSPR 22, Class A / EN55024 : 1998IEC 61000-4 Serial / EN61000-3-2 : 2000 /
EN 6100-3-3 : 1995 / CFR 47, Part 15/CISPR 22 3rd Edition : 1997, Class A / ANSI C63.4 : 2001 /
CNS 13438 / IEC60950-1 : 2001 / GB4943 : 2001 / GB9254 : 1998 / GB17625.1 : 2003 /EN60950-1
: 2001
Specifications are subject to change without notice.

TDP43ME
TDP43ME: PA26305A01_05 12-2011
Safety Instructions
WARNING
Read and understand all of the instructions and safety information in this manual
before operating or servicing this tool.
CAUTION
Danger of explosion if battery is incorrectly replaced.
Replace only with the equivalent type recommended by the manufacture.
Dispose of used batteries according to the manufacturer’s instructions.
CAUTION
Electric Shock Hazard:
Before you connect the equipment to the power outlet, please check the voltage of
the power source.
Disconnect the equipment from the voltage of the power source to prevent
possible transient over voltage damage.
Don’t pour any liquid to the equipment to avoid electrical shock.
CAUTION
Keep the equipment away from moisture and humidity.
CAUTION
ONLY qualified service personnel for safety reasons, should open equipment.
Don’t repair or adjust energized equipment alone under any circumstances. Someone capable of
providing first aid must always be present for your safety.
Always obtain first aid or medical attention immediately after an injury. Never neglect an injury, no
matter how slight it seems.

TDP43ME
TABLE OF CONTENTS
1. PRINTER ..............................................................................................................1
1-1. Printer Accessories.......................................................................................................1
1-2. General Specifications..................................................................................................1
1-3. Communication Interface..............................................................................................3
1-4. Printer Parts..................................................................................................................5
2. PRINTER INSTALLATION ...................................................................................6
2-1. Ribbon Installation........................................................................................................7
2-2. Label Installation...........................................................................................................9
2-3. Label Roll Core Installation Instruction........................................................................10
2-4. PC Connection............................................................................................................11
2-5. Driver Installation........................................................................................................12
If The Printer Is To Be Installed On A USB Port Using Windows Updates (Win 7):.....12
If The Printer Is To Be Installed On A USB Port Using Windows Updates (XP):.........18
If The Printer Is To Be Installed On A USB Port, Using Product CD: ..........................20
If The Printer Is To Be Installed On A Parallel Or Serial Port:.....................................23
If The Printer Is To Be Installed On An Ethernet Port:.................................................26
Installing An Ethernet Port For The TDP43ME Printer (Win7):....................................27
Installing An Ethernet Port For The TDP43ME Printer (XP):.......................................41
3. CONTROL PANEL .............................................................................................53
3-1. LED Status .................................................................................................................53
3-2. FEED Key...................................................................................................................54
3-3. Self-Test.....................................................................................................................54
3-4. Direct Thermal / Thermal Transfer Mode Switch.........................................................55
3-5. Auto Sensing ..............................................................................................................55
3-6. Dump Mode................................................................................................................55
3-7. See-through Sensor on/off..........................................................................................56
3-8. Error Messages ..........................................................................................................57
4. MAINTENANCE AND ADJUSTMENT................................................................58
4-1. Thermal Print Head Cleaning......................................................................................58
4-2. Troubleshooting..........................................................................................................59

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1. Printer
1-1. Printer Accessories
After unpacking, please check the accessories that come with the package, and store appropriately.
TDP43ME printer
Power cord
Switching Power Adaptor
USB Cable
Configuration Label
Ribbon
Empty Ribbon Core
Thermal Print Head Cleaning Pen
TDP43ME Quick Guide
Easy-Mark™ CD (Labeling Software)
TDP43ME CD (Drivers, control center &
instruction manual)
Label Roll Core
Label Roll Core Side Plates
Ribbon Rewind Shafts (2)
Utility Knife
Warranty Card
1-2. General Specifications
Model
TDP43ME
Resolution
300 dpi (12 dot/mm)
Print Mode
Thermal Transfer
CPU
32 Bit
Memory
4MB Flash, 8MB SDRAM
Print Speed
2 IPS ~ 4 IPS
Print Length
Min 12mm (0.47”),
Max 762mm (30”)
Print Width
105.7mm (4.16”)
Sensor Type
Adjustable Reflective sensor; Fixed transmissive, center aligned
Sensor Detection
Type: Label gap and black mark sensing.
Detection: Label length auto sensing and / or program command setting
Media
Label Roll OD: Max. 4.92” (125mm)
Core Diameter: 1” (25mm), 1.5” (38mm), 3” (76mm)
Width: 1” (25mm) ~ 4.64” (118mm)
Thickness: 0.0025” ~ 0.0098” (0.06~0.25mm)
Ribbon
Length: 981 ft. (300M)
Max. ribbon roll OD: 2.67” (68mm)
Type: transfer ribbons (hybrid, and resin) in widths of:
2.5” to 4.33” (64mm to 110mm)
Core Inner Diameter: 1” (25.4mm)
Printer Language
EZPL Programming Language
Software
DLL & Driver: Microsoft Windows 2000 and XP, Vista (32 & 64 bit);
Microsoft Windows 7 (32 & 64 bit)
Easy-Mark™Labeling Software

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Image Handling
Support BMP and PCX. Support ICO, WMF, JPG, EMF file through software. Support
image resize, rotating, mapping and inverse through software.
Resident
Barcodes
Code 39, Code 93, Code 128 (subset A, B, C), UCC/EAN-128 K-Mart, UCC/EAN-128,
UPC A / E (add on 2 & 5), I 2 of 5, I 2 of 5 with Shipping Bearer Bars, EAN 8 / 13 (add on
2 & 5), Codabar, Post NET, EAN 128, DUN 14, MaxiCode, HIBC, Plessey, Random
Weight, Telepen, FIM, China Postal Code, RPS 128, PDF417, Datamatrix code & QR
code
Interfaces
Serial port: RS-232 ( Baud rate : 4800 ~ 115200 , Xon/Xoff , DSR/DTR )
USB port: V2.0
Parallel port: Bi-direction
Ethernet TCP/IP Port (wireless –optional)
Control Panel
Two Bi-color LED: Ready, Status
Function Key: FEED
Power
Auto Switching 100/240VAC, 50/60 Hz
Environment
Operation: 41°F to 104°F (5°C to 40°C)
Storage: -4°F to 122°F (-20°C to 50°C)
Humidity
Operation: 30-85%, non-condensing. Free air.
Storage: 10-90%, non-condensing. Free air.
Cert. Approval
CE, FCC Class A, CCC, CB, cUL, RoHS, WEEE
Printer Dimension
Length: 11.2” (285 mm)
Height: 6.8” (171 mm)
Width: 8.9” (226 mm)
Weight: 6 lbs. (2.72 Kg)
Specifications are subject to change without notice.

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1-3. Communication Interface
Parallel Interface
Handshake
:
DSTB connects to the printer, BUSY connects to the host
Interface cable
:
Parallel cable compatible to IBM PC
Pin out
:
See below
PIN NO.
FUNCTION
TRANSMITTER
1
2-9
10
11
12
13
14
15
16
17
18
19-30
31
32
33
34-35
36
/Strobe
Data 0-7
/Acknowledge
Busy
/Paper empty
/Select
/Auto-Linefeed
N/C
Signal Gnd
Chasis Gnd
+5V,max 500mA
Signal Gnd
/Initialize
/Error
Signal Ground
N/C
/Select-in
host / printer
host
printer
printer
printer
printer
host / printer
host
host / printer
printer
host / printer
Serial Interface
Serial Default
Setting
:
9600 baud rate､no parity､8 data bits､1 stop bit､XON/XOFF protocol and
RTS/CTS。
RS232 HOUSING (9-pin to 9-pin)
DB9 SOCKET
DB9 PLUG
---
1 1
+5V,max 500mA
RXD
2 2
TXD
TXD
3 3
RXD
DTR
4 4
N/C
GND
5 5
GND
DSR
6 6
RTS
RTS
7 7
CTS
CTS
8 8
RTS
RI
9 9
N/C
PC
PRINTER
【 Note 】 The total current output from parallel port and serial port altogether cannot exceed 500mA.

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USB Interface
Connector Type
:
Type B
PIN NO.
1
2
3
4
FUNCTION
VBUS
D-
D+
GND
Internal Interface
UART1 wafer
Ethernet module
N.C
1 1
N.C
TXD
2 2
RXD
RXD
3 3
TXD
CTS
4 4
RTS
GND
5 5
GND
RTS
6 6
CTS
E_MD
7 7
E_MD
RTS
8 8
CTS
E_RST
9 9
E_RST
+5V
10 10
+5V
GND
11 11
GND
+5V
12 12
+5V
UART2 wafer
Expansion module
+5V
1 1
+5V
CTS
2 2
RTS
TXD
3 3
RXD
RTS
4 4
CTS
RXD
5 5
TXD
GND
6 6
GND

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1-4. Printer Parts
1.
Cover Open Button
2.
Top Cover
3.
Label Roll Core
4.
Ribbon Rewind Wheel
5.
Print Mechanism
6.
Ribbon Rewind Shaft +
Empty Ribbon Roll
7.
Locking Tenon (left/right)
8.
Front Cover Piece
1.
LED Light (Ready)
2.
LED Light (Status)
3.
FEED Key
4.
CF Card Slot Cover
2
1
3
4
5
6
7
8

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1.
Ribbon Supply Shaft
2.
Label Guide (2)
3.
Platen Roller
4.
Label Sensor
1.
Rear Label Slot
2.
Power Switch
3.
Ethernet Socket
4.
USB Port
5.
Parallel Port
6.
Serial Port
7.
AC Adaptor Socket
8.
Wireless Port / Antenna
(optional)
2. Printer Installation
This printer model has the following print modes:
Thermal Transfer (TT)
When printing, ribbon must be installed to transfer the print contents onto the media.
1
2
5
4
6
7
3
8

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2-1. Ribbon Installation
1. Place the printer on a horizontal
surface, and open the top cover
by pressing the Cover Open
Buttons on both sides.
2. Loosen and then lift the upper
print mechanism by pressing the
locking tenons.
3. Place a new ribbon roll onto the
ribbon supply shaft.

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4. Feed the ribbon from the Ribbon
Supply Shaft under the Print
Head.
5. Wrap the ribbon around the
Ribbon Shaft and stick the ribbon
onto the Empty Ribbon Roll Core.
【 Note 】
The Ribbon Core must not spin
freely on Ribbon Shaft (Mandrel).
【 Note 】
Ribbon must be coated side out
(away from print head contact).
6. Firmly close the upper print
mechanism, pressing down firmly
on both sides of print mechanism.

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2-2. Label Installation
1. Open the top cover by pressing
the Cover Open Buttons on both
sides.
2. Place the label roll onto the Label
Roll Core.
3. Loosen and lift the upper print
mechanism by pressing the
locking tenons.
4. Feed the label through the two
Label Guides to the Tear-off Bar.
5. Align the label guides to the label
edge.

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6. Close the upper print mechanism
from the top to finish label
installation, pressing down firmly
on both sides of the printer
mechanism.
2-3. Label Roll Core Installation Instruction
(A) 1” roll core installation
(B) 3” roll core installation

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2-4. PC Connection
1. Please make sure the printer is powered off.
2. Plug the power cable into the power adapter; then connect the power adapter end to the printer power socket;
and the power cable into the power source outlet.
3. Connect the USB cable to the USB port on the printer and on the PC.
4. Power on the printer and the printers’LED will light.

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2-5. Driver Installation
If The Printer Is To Be Installed On A USB Port Using Windows Updates (Win 7):
If the printer is attached to the USB
port, when the printer is turned ON, the
following window will appear.
The installation will most likely proceed
without interruption.
If you click on the balloon for “Check here
for status”, the window at the left will pop
up.
This indicates that all processes are
complete and the printer has been correctly
installed.
The printer is now ready for use.

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IF,the printer does not show
previous step pop up balloon, then a
balloon will pop up which says “Device
did not install properly”.
Click on the balloon and the window at
the left will pop up. In this case, no
TDP43ME driver was found.
Click CLOSE.
Go to the WINDOWS orb in the bottom
left corner and click. Go to DEVICES
and PRINTERS and click. The window
at the left will pop up.
If the printer appears in the “PRINTERS
and FAXES” line, then it is installed
correctly.
If it appears in the “UNSPECIFIED” line,
then there is an issue, most likely an
incorrect or a missing driver.
Right click on the printer in the
“UNSPECIFIED” line and go down to
PROPERTIES.
Click on PROPERTIES.

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This window will pop up.
Click on HARDWARE tab.
This window will pop up. Highlight
PANDUIT TDP43ME.
Click on the PROPERTIES button.
This window will pop up. Click on the
DRIVER tab. This window will pop up.
Click on the DRIVER DETAILS button.

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If this window pops up, it indicates that
no driver has been loaded for the
TDP43ME printer.
Click OK.
This window will pop up.
Click on the UPDATE DRIVER button.
This window will pop up. Click on
LOCATE AND INSTALL DRIVER
MANUALLY.
Installer must point the browser to Easy
Mark™disc provided or known driver
location.

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Click BROWSE and find the driver
folder (either in C:\Program Files\EASY
MARK\Printer Drivers\TDP43ME or on
the included CD in the printer kit.)
Note if driver should be 32 Bit or 64 Bit
depending on machine Operating
System.
When the correct system is highlighted,
click OK.
This window will pop back up.
Click NEXT.