LABS AMPLIFI User manual

AmpliFi™Home Wi-Fi System
USER GUIDE
HOME WI-FI PERFECTED™

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Table of ContentsAmpliFi User Guide
ULabs
Table of Contents
Chapter 1: Getting Started ............................................1
Introduction ....................................................................... 1
Installation ......................................................................... 1
Touchscreen of the Router .......................................................... 4
Chapter 2: Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Router Settings..................................................................... 5
Mesh Point Settings ...............................................................12
Chapter 3: Performance .............................................13
Throughput .......................................................................13
ISP Test............................................................................13
Chapter 4: Guest ....................................................15
Quick Setup .......................................................................15
Status and Settings ................................................................15
Chapter 5: Clients ...................................................17
Client Details ......................................................................17
Chapter 6: Diagnose .................................................19
Appendix A: FAQs ...................................................21
Getting Started....................................................................21
Troubleshooting ..................................................................22
Advanced Features ................................................................23
Appendix B: Contact Information ....................................25
24/7 Live Chat Support ............................................................25
Support ...........................................................................25
Corporate Headquarters ...........................................................25

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Table of Contents AmpliFi User Guide
ULabs

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Chapter 1: Getting StartedAmpliFi User Guide
ULabs
Chapter 1: Getting Started
Introduction
Thank you for purchasing the AmpliFi™Home Wi-Fi System.
This User Guide describes the following:
• installation process (see below)
• “App Features” on page3
• “Touchscreen of the Router” on page4
Installation
The AmpliFi Router can be installed using one of the
following methods:
• AmpliFi app for iPhone®
• AmpliFi app for Android™
• Connecting to the default AmpliFi wireless network (SSID)
from a computer or tablet.
App Users
Download and install the AmpliFi app from the App Store or
Google Play™Store.
If you are not using the app to install the AmpliFi Router,
please skip step 1 and proceed to step 2.
1 Launch the AmpliFi app.
iPhone Users: Ensure that Bluetooth is enabled.
Android Users: Ensure that Wi-Fi is enabled.
2 Power o your broadband modem.
3 Connect one end of the Ethernet Cable to your
broadband modem and the other end to the Internet
port on the AmpliFi Router.
4 Connect the Power Adapter to the power port on the
AmpliFi Router.

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Chapter 1: Getting Started AmpliFi User Guide
ULabs
5 Connect the Power Adapter to a power outlet.
6 Power on your broadband modem.
7 App Users Follow the on-screen instructions to
congure your AmpliFi Router.
Non-App Users Perform the following steps:
• Tap the touchscreen on the AmpliFi Router.
• Use a computer or tablet to connect to the unique
wireless network (SSID) displayed on the screen of
your AmpliFi Router.
Please connect to this
Wi-Fi Network
AFI-R-HD-1234567890XX
Setup
• Launch a web browser and a portal will appear. Enter
a new name for your wireless network and create a
wireless password. Click Save & Continue.
• Connect to the new wireless network that you’ve
created from your computer or tablet.

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Chapter 1: Getting StartedAmpliFi User Guide
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App Features
Tap the icon in the upper left of the app to display
additional features.
A slide-out menu appears to the left.
Live Support Live chat support is available within the app,
24 hours a day, 7 days a week.
Live chat is also available at help.amplifi.com by
selecting Chat with us in the bottom right.
About Visit the AmpliFi website at: www.amplifi.com
Terms of Service Read the terms of service for the
AmpliFiapp.
Logout The app accesses one AmpliFi network at a time.
If you want to access a different AmpliFi network, perform
these steps:
1. Tap Logout.
2. The AmpliFi app will search for AmpliFi devices.
3. Tap the appropriate Router.
Start Wizard After you log out of the AmpliFi app, this
option is available. Tap Start Wizard to run the setup
wizardagain.
The AmpliFi app offers the following features at the bottom
of the screen.
Devices
Devices The system dashboard is displayed
in the Devices window. It provides an overview
of the AmpliFi Wi-Fi system including network
status, number of connected clients, and active
download/upload speeds. Tap the Router to
display/edit Router settings or tap a Mesh Point to
display signal quality, view/edit the device name,
view Mesh Point details, and locate or reboot
the Mesh Point. For details, go to “Devices” on
page5.
Performance
Performance Tap Start Test on the Performance
screen to run a speed test that will provide your
download speed, upload speed, and connection
ping time. A history of recent tests is displayed at
the bottom. For details, go to “Performance” on
page13.
Guest
Guest To provide guest access, determine the
number of guests, select a time limit for their
access, and tap Start. Guests simply connect to
your wireless network named with the -guest label.
No password is required. As guests connect, the
number of users connected will be displayed in
the app. Tap Stop at any time to turn off the guest
network. For details, go to “Guest” on page15.
Clients Displays a list of connected clients and the
AmpliFi device they are connected to. Tap a client
device to see the client details. For details, go to
“Clients” on page17.
Diagnose The Diagnose option will check your
WAN link, IP settings, Internet connection, and
Mesh Point status. For details, go to “Diagnose” on
page19.

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Touchscreen of the Router
The touchscreen of the Router offers the following screens:
• “Time and Date” on page4
• “Throughput” on page4
• “IP Addresses” on page4
• “Speed” on page4
For configuration, refer to the AmpliFi app.
Time and Date
MO
JUL 18
AMPLIFI
AM
1137
• Time Displays the time of day.
• Day of the Week Displays the day of the week.
• Date Displays the calendar date.
Throughput
JUL 15 — NOW
Total MB
317.9
126.4
• Date Displays the calendar date.
• Total MB, Upload Displays the total amount of data
uploaded.
• Total MB, Download Displays the total amount of data
downloaded.
IP Addresses
WAN IP
1
10.0.2.192
ROUTER IP
192.168.124.1
• WAN IP Displays the public or Internet IP address of the
Router.
• Router IP Displays the local IP address of the Router.
Speed
• Speed, Upload Displays the current upload speed.
• Speed, Download Displays the current download speed.

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AmpliFi User Guide Chapter 2: Devices
ULabs
Chapter 2: Devices
The Devices screen displays the system dashboard. It
provides an overview of the AmpliFi Wi-Fi system including
network status, number of connected clients, and active
download/upload speeds.
Tap the Router to display/edit Router settings. Go to the
Router Settings section in the next column for details.
Tap a Mesh Point to display signal quality, view/edit
the device name, view Mesh Point details, and locate or
reboot the Mesh Point. Go to “Mesh Point Settings” on
page12 for details.
If new firmware updates are available, then we recommend
that you update the AmpliFi devices.
Note: Your Wi-Fi will be temporarily down while you
update the AmpliFi devices. If you have significant
network activity, such as a download or upload in
progress, you can postpone the update until an
appropriate time.
Router Settings
The Settings screen for the Router offers a variety of
configuration options.
General Access device settings. Go to “General” on
page6for details.
Internet Access Internet connection settings, including
service type: DHCP, Static IP, or PPPoE. Go to “Internet” on
page7for details.
Wireless Access wireless network settings. Go to
“Wireless” on page8for details.
DHCP Server Access DHCP (Dynamic Host Configuration
Protocol) settings, which determine how IP (Internet
Protocol) addresses are assigned in your network. Go to
“DHCP Server” on page9for details.
Port Forwarding You can forward traffic from one port
to another. Go to “Port Forwarding” on page10 for
details.
About The model name and version numbers of the device
and software, as well as the MAC addresses of the hardware
interfaces, are displayed. Go to “About” on page10 for
details.
Firmware Update Check for updates to the device
firmware. Go to “Firmware Update” on page11 for
details.

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AmpliFi User GuideChapter 2: Devices
ULabs
General
The General screen for the Router allows you to access
device settings. Tap to save your changes.
General
• Device Name Displays the descriptive name of the
Router. Tap to change it.
Time
• Time Zone Select the appropriate time zone for your
location.
• 24-Hour Time Select this option to display the time
in 24-hour format (for example, 6:00 pm is displayed as
1800).
Brightness
• LCD Use the slider to adjust the brightness of the Router’s
LCD screen.
• LED Use the slider to adjust the brightness of the Router’s
bottom LED.
• Night Mode Enabled by default, the LCD screen turns off
at night.
-Night Mode We recommend keeping this option
enabled to avoid any disturbance from the backlight
and preserve the LCD screen.
-Begins Change the time that Night Mode activates.
-Ends Change the time that Night Mode deactivates.
Tap to save your changes.
Sound Effects
• System Sound Enabled by default. The Router emits
notification sounds when an action is complete (for
example, when a setting is saved).
• Tap Sound Enabled by default. The Router emits a sound
every time you tap on the screen.
Tap to save your changes.
Actions
• Locate The LED of the Router flashes several times.
• Change Password You can change the administrator or
device password.
-Password Enter the new password.
-Verify Password Enter the new password again.
-Show Password Disabled by default. Select this option
to display the password in plain text.
Tap to save your changes.
• Reboot Restarts the Router.
• Factory Reset Resets the Router and all online Mesh
Points to factory default settings.