Lanner NCA-4012 User manual

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NCA-4012
User Manual
Version: 1.0
Date of Release: 2020-09-02
Network Appliance Platform

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About this Document
This manual describes the overview of the various functionalities of this product and the information you
need to get it ready for operation. It is intended for those who are:
-responsible for installing, administering and troubleshooting this system or information technology
professionals.
-assumed to be qualified in the servicing of computer equipment, such as professional system integrators,
or service personnel and technicians.
The latest version of this document can be found on Lanner’s official website, available either through the
product page or through the Lanner Download Center page with a login account and password.
Conventions & Icons
This document utilizes different font types and icons in order to make selected text more transparent and
explicable to users. This document contains the following conventions:
Example
Convention
Usage
iptables –F
Monospace, shaded
A command to be entered at a shell
command-line
Setup page
Bold
A title of a dialog box or a page
<Enter>
Between a pair of inequality signs
A physical keyboard button
“Menu”
Between a pair of quotation marks
A menu option or a software button to be
clicked
Readme.txt
In Italic
A filename or a file path
IPMI User Guide
Underlined
The name of another document or a chapter
in this document
Icon
Usage
This mark indicates that there is something you should pay special
attention to while using the product.
This mark indicates that there is a caution or warning and it is
something that could damage your property or product.
Note or Information
Warning or Important

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Online Resources
To obtain additional documentation resources and software updates for your system, please visit the Lanner
Download Center. As certain categories of documents are only available to users who are logged in, please
be registered for a Lanner Account at http://www.lannerinc.com/ to access published documents and
downloadable resources.
For troubleshooting the issues with your system, please visit the Lanner Q&A page for diagnostic
procedures and troubleshooting steps.
Technical Support
In addition to contacting your distributor or sales representative, you could submit a request to our Lanner
Technical Support at http://www.lannerinc.com/technical-support where you can fill in a support ticket to
our technical support department.
Copyright and Trademarks
This document is copyrighted © 2020 by Lanner Electronics Inc. All rights are reserved. The original
manufacturer reserves the right to make improvements to the products described in this manual at any time
without notice.
No part of this manual may be reproduced, copied, translated or transmitted in any form or by any means
without the prior written permission of the original manufacturer.
Information provided in this manual is intended to be accurate and reliable. However, the original
manufacturer assumes no responsibility for its use, nor for any infringements upon the rights of third parties
that may result from such use.
Documentation Feedback
Your feedback is valuable to us, as it will help us continue to provide you with more accurate and relevant
documentation. To provide any feedback, comments or to report an error, please email to
[email protected]m. Thank you for your time.

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Contact Information
Acknowledgment
Intel® and Intel® Xeon® are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other
countries.
Intel® is a trademark of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
Microsoft Windows and MS-DOS are registered trademarks of Microsoft Corp.
All other product names or trademarks are properties of their respective owners.
Taiwan Corporate Headquarters
Lanner Electronics Inc.
7F, No.173, Sec.2, Datong Rd. Xizhi District,
New Taipei City 22184, Taiwan
立端科技股份有限公司
221 新北市汐止區
大同路二段 173 號7樓
T: [phone]
F: [phone]
E: [email protected]m
China
Beijing L&S Lancom Platform Tech. Co., Ltd.
Guodong LOFT 9 Layer No. 9 Huinan Road,
Huilongguan Town, Changping District, Beijing
102208 China
T: [phone]
F: [phone]
E: [e-mail]
USA
Lanner Electronics Inc.
47790 Westinghouse Drive Fremont, CA 94539
T: [phone]
F: [phone]
E: [e-mail]
Canada
LEI Technology Canada Ltd
3160A Orlando Drive Mississauga, ON L4V 1R5
Canada
T: [phone]
F: [phone]
E: [e-mail]

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Federal Communication Commission Interference
Statement
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Any changes or modifications not expressly approved by the party responsible for compliance could void
the user's authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Note
1. An unshielded-type power cord is required in order to meet FCC emission limits and also to prevent interference
to the nearby radio and television reception. It is essential that only the supplied power cord be used.
2. Use only shielded cables to connect I/O devices to this equipment.
3. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
Important
1. Operations in the 5.15-5.25GHz band are restricted to indoor usage only.
2. This device meets all the other requirements specified in Part 15E, Section 15.407 of the FCC Rules.

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Safety Guidelines
Follow these guidelines to ensure general safety:
Keep the chassis area clear and dust-free during and after installation.
Do not wear loose clothing or jewelry that could get caught in the chassis. Fasten your tie or scarf and
roll up your sleeves.
Wear safety glasses if you are working under any conditions that might be hazardous to your eyes.
Do not perform any action that creates a potential hazard to people or makes the equipment unsafe.
Disconnect all power by turning off the power and unplugging the power cord before installing or
removing a chassis or working near power supplies
Do not work alone if potentially hazardous conditions exist.
Never assume that power is disconnected from a circuit; always check the circuit.
Consignes de sécurité
Suivez ces consignes pour assurer la sécurité générale :
Laissez la zone du châssis propre et sans poussière pendant et après l’installation.
Ne portez pas de vêtements amples ou de bijoux qui pourraient être pris dans le châssis. Attachez votre
cravate ou écharpe et remontez vos manches.
Portez des lunettes de sécurité pour protéger vos yeux.
N’effectuez aucune action qui pourrait créer un danger pour d’autres ou rendre l’équipement dangereux.
Coupez complètement l’alimentation en éteignant l’alimentation et en débranchant le cordon
d’alimentation avant d’installer ou de retirer un châssis ou de travailler à proximité de sources
d’alimentation.
Ne travaillez pas seul si des conditions dangereuses sont présentes.
Ne considérez jamais que l’alimentation est coupée d’un circuit, vérifiez toujours le circuit. Cet appareil
génère, utilise et émet une énergie radiofréquence et, s’il n’est pas installé et utilisé conformément aux
instructions des fournisseurs de composants sans fil, il risque de provoquer des interférences dans les
communications radio.
Lithium Battery Caution
There is risk of explosion if the battery is replaced by an incorrect type.
Dispose of used batteries according to the instructions.
Installation should be conducted only by a trained electrician or only by an electrically trained person
who knows all installation procedures and device specifications which are to be applied.
Do not carry the handle of power supplies when moving to another place.
Please conform to your local laws and regulations regarding safe disposal of lithium battery.
Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery can result in

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an explosion.
Leaving a battery in an extremely high temperature environment can result in an explosion or the leakage
of flammable liquid or gas.
A battery subjected to extremely low air pressure may result in an explosion or the leakage of flammable
liquid or gas.
Avertissement concernant la pile au lithium
Risque d’explosion si la pile est remplacée par une autre d’un mauvais type.
Jetez les piles usagées conformément aux instructions.
L’installation doit être effectuée par un électricien formé ou une personne formée à l’électricité
connaissant toutes les spécifications d’installation et d’appareil du produit.
Ne transportez pas l’unité en la tenant par le câble d’alimentation lorsque vous déplacez l’appareil.
Operating Safety
Electrical equipment generates heat. Ambient air temperature may not be adequate to cool equipment
to acceptable operating temperatures without adequate circulation. Be sure that the room in which you
choose to operate your system has adequate air circulation.
Ensure that the chassis cover is secure. The chassis design allows cooling air to circulate effectively. An
open chassis permits air leaks, which may interrupt and redirect the flow of cooling air from internal
components.
Electrostatic discharge (ESD) can damage equipment and impair electrical circuitry. ESD damage occurs
when electronic components are improperly handled and can result in complete or intermittent failures.
Be sure to follow ESD-prevention procedures when removing and replacing components to avoid these
problems.
Wear an ESD-preventive wrist strap, ensuring that it makes good skin contact. If no wrist strap is available,
ground yourself by touching the metal part of the chassis.
Periodically check the resistance value of the antistatic strap, which should be between 1 and 10
megohms (Mohms).
Sécurité de fonctionnement
L’équipement électrique génère de la chaleur. La température ambiante peut ne pas être adéquate pour
refroidir l’équipement à une température de fonctionnement acceptable sans circulation adaptée.
Vérifiez que votre site propose une circulation d’air adéquate.
Vérifiez que le couvercle du châssis est bien fixé. La conception du châssis permet à l’air de
refroidissement de bien circuler. Un châssis ouvert laisse l’air s’échapper, ce qui peut interrompre et
rediriger le flux d’air frais destiné aux composants internes.
Les décharges électrostatiques (ESD) peuvent endommager l’équipement et gêner les circuits électriques.
Des dégâts d’ESD surviennent lorsque des composants électroniques sont mal manipulés et peuvent

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causer des pannes totales ou intermittentes. Suivez les procédures de prévention d’ESD lors du retrait et
du remplacement de composants.
Portez un bracelet anti-ESD et veillez à ce qu’il soit bien au contact de la peau. Si aucun bracelet n’est
disponible, reliez votre corps àla terre en touchant la partie métallique du châssis.
Vérifiez régulièrement la valeur de résistance du bracelet antistatique, qui doit être comprise entre 1 et
10 mégohms (Mohms).
Mounting Installation Precautions
The following should be put into consideration for rack-mount or similar mounting installations:
Do not install and/or operate this unit in any place that flammable objects are stored or used in.
The installation of this product must be performed by trained specialists; otherwise, a non-specialist
might create the risk of the system’s falling to the ground or other damages.
Lanner Electronics Inc. shall not be held liable for any losses resulting from insufficient strength for
supporting the system or use of inappropriate installation components.
Elevated Operating Ambient - If installed in a closed or multi-unit rack assembly, the operating ambient
temperature of the rack environment may be greater than room ambient. Therefore, consideration
should be given to installing the equipment in an environment compatible with the maximum ambient
temperature (Tma) specified by the manufacturer.
Reduced Air Flow - Installation of the equipment in a rack should be such that the amount of airflow
required for safe operation of the equipment is not compromised.
Mechanical Loading - Mounting of the equipment in the rack should be such that a hazardous condition
is not achieved due to uneven mechanical loading.
Circuit Overloading - Consideration should be given to the connection of the equipment to the supply
circuit and the effect that overloading of the circuits might have on overcurrent protection and supply
wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this
concern.
Reliable Grounding - Reliable grounding of rack mounted equipment should be maintained. Particular
attention should be given to supply connections other than direct connections to the branch circuit (e.g.
use of power strips).

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Electrical Safety Instructions
Before turning on the device, ground the grounding cable of the equipment. Proper grounding (grounding)
is very important to protect the equipment against the harmful effects of external noise and to reduce the
risk of electrocution in the event of a lightning strike. To uninstall the equipment, disconnect the ground
wire after turning off the power. A ground wire is required and the part connecting the conductor must be
greater than 4 mm2 or 10 AWG.
Consignes de sécurité électrique
Avant d’allumer l’appareil, reliez le câble de mise à la terre de l’équipement à la terre.
Une bonne mise à la terre (connexion à la terre) est très importante pour protéger l’équipement contre
les effets néfastes du bruit externe et réduire les risques d’électrocution en cas de foudre.
Pour désinstaller l’équipement, débranchez le câble de mise à la terre après avoir éteint l’appareil.
Un câble de mise à la terre est requis et la zone reliant les sections du conducteur doit faire plus de 4
mm2 ou 10 AWG.
Grounding Procedure for DC Power
Source
Loosen the screw of the earthing point.
Connect the grounding cable to the ground.
The protection device for the DC power source must provide 30
A current.
This protection device must be connected to the power source
before DC power.
Procédure de mise à la terre
pour source d’alimentation CC
Desserrez la vis du terminal de mise àla terre.
Branchez le câble de mise à la terre à la terre.
L’appareil de protection pour la source d’alimentation CC
doit fournir 30 A de courant.
Cet appareil de protection doit être branché à la source
d’alimentation avant l’alimentation CC.

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This equipment must be grounded. The power cord for the product should be connected to a socket-
outlet with earthing connection.
Cet équipement doit être mis à la terre. La fiche d'alimentation doit être connectée à une prise de terre
correctement câblée
Suitable for installation in Information Technology Rooms in accordance with Article 645 of the National
Electrical Code and NFPA 75.
Peut être installédans des salles de matériel de traitement de l'information conformément àl'article 645
du National Electrical Code et àla NFPA 75.
The machine can only be used in a restricted access location and has installation instructions by a skilled
person (for Fan side).
Les matériels sont destinés àêtre installés dans des EMPLACEMENTS À ACCÈS RESTREINT.
Les matériels sont destinés àêtre installés dans des EMPLACEMENTS À ACCÈS RESTREINT.
The product is only to be connected to PoE network without routing to outside plant.
Instruction for the installation of the conductor to building earth by a skilled person.

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Table of Contents
Main Features.............................................................................................................................13
Package Content.........................................................................................................................13
Ordering Information .................................................................................................................13
System Specifications.................................................................................................................14
Front Panel .................................................................................................................................15
Rear Panel...................................................................................................................................16
Motherboard Information..........................................................................................................17
About the CPU and Heatsink......................................................................................................32
Installing the IPMI Card ..............................................................................................................33
Installing the mSATA...................................................................................................................35
Installing the System Memory....................................................................................................36
Installing the NIC Module...........................................................................................................37
Installing Disk Drives...................................................................................................................38
Replacing Cooling Fans...............................................................................................................40
Installing DC Power Supply.........................................................................................................41
Mounting the System .................................................................................................................42
BIOS Setup..................................................................................................................................47

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Warranty Policy ..........................................................................................................................78
RMA Service................................................................................................................................78
RMA Service Request Form........................................................................................................79

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The NCA-4012 is a 1U 19” rackmount network appliance designed for optimal networking and virtualization
performance. Its optimization capabilities are made possible by Intel®’s Xeon® D-1548 4 or 16-core CPU,
codenamed Broadwell-DE, delivering exceptional computing performance, abundant LAN interface,
redundant PSUs, configurable system memory and scalable storage options.
Main Features
Intel® Xeon® D-1500 4~16 Cores Processor
300W Redundant PSUs, 2 x Cooling Fans
15x GbE, 1x IPMI and 2x 10G SFP+ or 8x GbE (By SKU)
Max. 64GB (R-DIMM) or 32GB (ECC) System Memory
1x NIC Module Slot
2x 2.5” Internal HDD/SSD Bays, 1x mSATA
1x RJ45 Console, 2x USB 2.0
Package Content
Your package contains the following items:
1x NCA-4012 Network Appliance
1x Power Adapter
1x Power Cable (the provided plug type will vary by region)
Ordering Information
SKU No.
Specification
NCA-4012A
Xeon D1548, IPMI (Optional), 15x GbE LAN, 2x 10G SFP+ (7 Pairs of Bypass)
NCA-4012B
Xeon D1518, 8x GbE (3 Pairs of Bypass)
NCA-4012C
Xeon D1577, 8x GbE LAN+ 2x 10G SFP+ (3 pairs of Bypass)
Note
(1) If any component is missing or damaged, please contact your dealer immediately for assistance.
(2) The supplied power adapter and power cable are dedicated to this product only;
do not use them with devices other than this model.

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System Specifications
Form Factor
1U 19” Rackmount
Platform
Processor Options
Intel® Xeon® D-1500 4~16 Cores (Broadwell-DE)
CPU Socket
Onboard
Chipset
SoC
Security Acceleration
N/A
BIOS
AMI SPI Flash BIOS
System Memory
Technology
DDR4 2400 MHz REG, ECC or Non-ECC UDIMM
Max. Capacity
R-DIMM: 64GB / ECC: 32GB
Socket
2x 288-pin DIMM
Networking
Ethernet Ports
8x GbE RJ45 Intel® i210 (By SKU; SKU A with 7x GbE
RJ45 + 1x LOM Port)
8x GbE RJ45 Intel® i350-AM4 (By SKU)
2x 10G SFP+ Broadwell-D SOC (By SKU)
Bypass
3x Pairs of Gen3 (By SKU)
NIC Module Slot
1
LOM
IO Interface
1 x RJ45 (By Project) *Share with ETH0
OPMA slot
Yes (By SKU)
I/O Interface
Reset Button
1
LED
Power/Status/Storage
Power Button
1x ATX Power Switch
Console
1x RJ45
USB
2x USB 2.0
LCD Module
2x 20 Character LCM, 4x Keypads
Display
From OPMA Slot (By SKU)
Power input
AC Power Inlet on PSU
Storage
HDD/SSD Support
2x 2.5” Bay (Optional)
Onboard Slots
1x mSATA
Expansion
PCIe
1x PCIe*8 HH/HL (Optional)
mini-PCIe
N/A
Miscellaneous
Watchdog
Yes
Internal RTC with Li Battery
Yes
TPM
Yes(Optional)
Cooling
Processor
Passive CPU Heatsink
System
2x Cooling Fans w/ Smart Fan
Environmental Parameters
Temperature
0~40ºC Operating
-20~70ºC Non-Operating
Humidity (RH)
5 to 90% Operating
5 to 95% Non-Operating
System Dimensions
(WxDxH)
438 mm x 431 mm x 44 mm
Weight
7.24 kg
Package Dimensions
(WxDxH)
582 mm x 548 mm x 182 mm
Weight
11.07 kg
Power
Type/Watts
300W Power Adapter
Input
AC 100~240V @50~60Hz
Approvals and Compliance
CE/FCC Class A, UL

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Front Panel
No.
Description
F1
LCM Panel
With four keys
F2
LED Indicators
System Power
If the LED is on, it indicates that the system is powered on. If it is
off, it indicates that the system is powered off. Status: This LED is
programmable. You could program it to display the operating
status with the following
System Status
If the LED is green, it indicates that the system’s operational state
is normal. If it is red, it indicates that the system is
malfunctioning.
HDD
If the LED blinks, it indicates data access activities; otherwise, it
remains off.
F3
Reset Button
Press to perform a reset
F4
Console Port
1x GbE RJ45 console port
F5
USB Ports
2x Type A USB 2.0 port
F6
Ethernet Port
8x (NCA-4012B) or 16x (NCA-4012A) GbE RJ45 port
F7
SPF+
2x 10G SFP+ port (NCA-4012A)
F8
NIC Module Slot
1x NIC Module Slot
F1
F4
F8
F5
F6
F7
F2
System
Power
System
Status
HDD
Activity
F3

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Rear Panel
No.
Description
R1
PCIe Slot
1x PCIex8 HH/HL slot (Optional)
R2
Cooling Fan
2x Cooling fans
R3
Power Switch
Flip to power on the system
R4
Redundant PSU
2x swappable Redundant PSUs
R1
R2
R4
R3

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Motherboard Information
The block diagram indicates how data flows among components on the motherboard. Please refer to the
following figure for your motherboard’s layout design.
PCIE x4
B to B Con
Intel I350-AM4
LAN14
LAN15
LAN16
LAN13
PCIE x4
Intel I350-AM4
LAN10
LAN11
LAN12
LAN9
Optional
Optional
Bypass
Bypass
Bypass
Bypass
PCIE x4
B to B Con
PCIE x4

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The motherboard layout shows the connectors and jumpers on the board. Refer to the following picture as
a reference of the pin assignments and the internal connectors.
JLcM1
1
ATX2
JVGA1
JCPLD1
ATX1
JCMOS1
J7
JMSATA1
JOPMA1
JSATA1
J8
J11
FAN1
COMA1
FAN2
JTPM1
1
J80PORT1
JSPIROM1
JSATA2
JRERSET1
CONN2
SW1
JPMBUS1
SATAPWR1
SATAPWR2
J9
J10
J7
J3
J4

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The pin headers on the motherboard are often associated with important functions. With the shunt (Jumper)
pushed down on the designated pins (the pin numbers are printed on the circuit board, surrounding the pin
header), a certain feature can be enabled or disabled. While changing the jumpers, make sure your system
is turned off.
Jumper Setting
To short the designated pins, push the jumper down on them so that they become SHORT. To make the
pins setting OPEN, simply remove the jumper cap.
2-pin Header
3-pin Header
4-pin Header
Open Short
Open (1-2) Jumped
Open (1-2) Jumped
Clear CMOS pin header(JCMOS1)
Main board bypass flash jump setting pin header(J8)
1
2
1
2
3
4
1
3
2

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NM-4010IG401 I/O board bypass flash jump setting pin header(J3)
Inphi 10G PHY debug port pin header(J9) (J10)
(JRESET1): Select front-panel reset option
(1-2) Hardware Reset
(2-3) Software Reset (Default)
PIN
DESCRIPTION
1
BTN_SYS_RESET#
2
FP_RESET#
3
SW_RST_GP5#