
Rev 10.12.20 pg. 4
WARNING: USE Personal Protective Equipment REQUIRED! Use PPE at all times while
operating this Drum Smoker. Hot surfaces are present on all BBQ smokers.
LIMITED WARRANTY & REPAIR POLICY
LavaLockⓇ 30 Gallon Drum Smokers are covered by a 90 Day replacement warranty for
manufacturer, material or workmanship defect. This warranty is void if the unit shows
evidence excessive wear, tampering, water damage, excessive heat damage, drop
damage, paint damage, warping from overheating, grill warpage or other misuse.
Unless otherwise prior approval is obtained, all returns and exchanges must be
accompanied by the original sales receipt, documentation, instruction manuals, all parts
and all components in the original manufacturer packaging. Warranty is non-transferrable
from one owner to the next.
For Drum Smokers that are out-of-warranty, we may be able to assist in repairing or
offering suitable replacement parts, for a charge to be determined. We will make our
best effort to assist in repair or replacement for as low of a cost to you, as possible.
Important Warranty Disclaimer. The limited warranty described herein is in lieu of any
other warranty, expressed or implied, including any implied warranty of merchantability or
fitness for a particular use. The user shall determine the suitability of the product for its
intended use. Liability for any incidental or consequential damage or loss is excluded.
The user assumes all risk for the products use, handling and storage. Additionally, Island
Outdoor, LLC shall not be responsible for any damage or losses, however caused, as a
result of the installation or use of this product.
REFUNDS AND EXCHANGES:
All returns must be accompanied but a RMA obtained through the original seller. RMA’s
should include your name, address, email, phone number, date of purchase and other
required docs. Units that were purchased through other retail outlets cannot be returned
directly to us.
For units purchases through IOLLC directly, refunds on new (unused) Drum Smokers will
be accepted for 30 days from the day of purchase. This applies only on new, un-opened
and un-used units that are re-sellable as new and have the original manufacturers
packaging in good condition. Buyer is responsible for return shipping cost and may
also be subject to a restock fee.