LavvieBot S User manual
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Open the PurrSong application, register your
LavvieBot and connect to WiFi (supports only
2.4Ghz). Please update your firmware if you
see the following icon
Manuals
LavvieBot Unboxing Watch clip
Litter Guarder Parts Assembly Check Watch clip
01
04
02
05
03
06
Side litter guarder
Back litter guarder
Door litter guarder
Choose the litter type to either BENTONITE
or NATURAL by pressing the LITTER button.
If you are using natural cat litter and set
NATURAL on LavvieBot, first set up the litter
level by watching LavvieBot S Customer
Guide Video - Manual 08 - Initial Litter
Setting for Natural litter on YouTube.
What litter are you using? Read bottom of
page 1 "LITTER TYPES" to check what kind
of litter you have and help you select a
correct litter type on a product. Setting an
incorrect litter type may cause a damage
to a unit.
Download PurrSong application on your
mobile device. It can be downloaded on
both iOS and Android. Sign up and verify
your email address to log in.
Watch ‘LavvieBot Unboxing’ and ‘Litter
Guarder Parts Assembly Check’ clips on
Manual section of PurrSong application.
These two videos will help you get familiar
with the product.
Remove white tapes inside and check if all
the litter guarders are correctly attached.
All the litter gaurders must be assembled
correctly to prevent urine leaking.
QUICK GUIDE
Bentonite cat litter examples:
BoxiePro Deep Clean Probiotic Cat Litter
Purina Tidy Cats clumping clay 24/7
Natural cat litter examples:
Garfield Litter, Sustainably Yours Multi-Cat Litter
grey color with stone texture litter
OR
clumping clay litter
litter made of tofu, corn, or
other botanical ingredients
OR
lightweight bentonite clumping litter
(not recommended)
Do not clump together in lumps,
rather remain as separate particles
BENTONITE (CLUMPING CLAY) LITTER NATURAL LITTER NON-CLUMPING LITTER
LITTER TYPES
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· Litter such as silica gel cat litter or
crystal cat litter are non-clumpings
· Never use Long or oval-shaped particles
(not compatible with the product)
· These types can be used with the product,
however auto-refilling may not perform
because they cannot form clumps
· Never use Long or oval-shaped particles
(not compatible with the product)
· Avoid small particles of natural cat litter
made of wheat such as sWheat Scoop
natural cat litter
· Do not use White colored bentonite litter
· If you use lightweight clumping clay litter
even though it is not compatible with the
product, set litter type to NATURAL
Select NATURAL
on LavvieBot if you use...
Select BENTONITE
on LavvieBot if you use...
Select NATURAL
on LavvieBot if you use...
01 What if my cat does not use this automatic litter box?
First, uplug the unit and keep the side door open, or take out and leave the litter tray outside where the original litter box
was placed until the cat gets familiar with the new environment.
02 Would it be alright if my cat’s stool is watery and mushy?
If your cat’s stool is liquid-like, set LavvieBot S’s wait time to a longer period so that it gives enough time for the stool to
solidify/dry before LavvieBot S cleans it.
03 Can I use tofu cat litter?
You can use tofu litter as long as its particle is small. Natural cat litter that has tinier particles and lighter weight than
regular Tofu or Corn litter such as wheat may not be suitable for use. (see bottom of page 1 "LITTER TYPES" for details)
04 Can I use other bags as LavvieBot’s waste bag?
Yes, you can use any bags that fit in the waste drawer; however, we recommend to use the bags enclosed with the product
to prevent any error when measuring the amount of waste collected in the drawer.
05 How do I change the litter level?
If set on BENTONITE: Watch LavvieBot S Customer Guide Video - Manual 09 – Litter Level Change for Bentonite litter on YouTube
If set on NATURAL: Watch LavvieBot S Customer Guide Video - Manual 10 – Litter Level Change for Natural litter on YouTube
06 I don’t think it is performing auto-refilling after the litter got decreased in the tray.
1. Check if the actual litter you use is correctly set on LavvieBot’s litter type (see bottom of page 1 "LITTER TYPES")
2. Check “Litter Level Set-up/Current” on IoT screen of your app.
- If Litter Level Set-Up is smaller than Current:
litter level is set low, thus increase your litter level by referring to the answer from #5 above
- If Litter Level Set-Up is bigger than Current:
a. Is there enough litter in the litter storage?
b. If there is enough litter, take out the litter entrance net and take a moment to see if LavvieBot refills
automatically when the litter gets decreased
c. If both a and b do not work, please contact CS team
07 What is litter level set-up?
LavvieBot will dispense a certain amount of litter automatically to keep its litter level as the litter gets decreased in a tray.
When setting the litter level, we recommend to fill the litter tray up to the baseline marked inside the tray.
08 Does the auto-cleaning stop if my cat enters during that time?
Even during the cleaning process, it recognizes any approaching cat and immediately stops the operation and retracts its
separator, making it available for the cat use the litter box all the time.
09 If I press the SCOOP button and force auto-cleaning, would the LavvieBot detect cats and stop?
When scooping is done manually, by pressing the SCOOP button, the LavvieBot thinks there is no one near itself and
recognizes that it is safe to perform cleaning. Thus, scooping will not stop. However, you can stop its scooping by pressing
the SCOOP button again to avoid any dangerous incident. Please keep your cats away from it when pressing the SCOOP
button for manual scooping.
10 The storage has enough litter, but it is not dispensing litter while I'm pressing the STORAGE button.
1) LavvieBot won't dispense litter if the litter tray already contains the amount of pre-set litter level or more than that.
2) If the actual litter you are using and the litter type set on LavvieBot are different, litter won’t be dispensed. Where do
you see a blue light on LITTER LED of LavvieBot, BENTONITE or NATURAL? Please use the same litter types you put
on the litter tray and set on the unit.
Must see bottom of page 1 “LITTER TYPES” for the correct litter type set-up. Setting an incorrect litter type may
cause a damage to a unit.
Please note that the maximum litter weight for bentonite litter is 11lb and for natural it is 8.8lbs. Hence, LavvieBot
will not dispense any litter more than those amount and pressing the STORAGE button will not work.
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FAQ
PRODUCT
FAQ
APPLICATION
01 I didn’t receive a verification email when I signed up on the application.
Please click ‘Resend’ several times and check your SPAM and PROMOTION email folders. If you still didn’t receive one, we
suggest trying with another email address.
02 What is “Unknown” in the application?
When the actual weight of your cat and the input weight on the app need to be somehow similar. If the weights are
different, LavvieBot will not recognize your cat and show "Unknown". However, the range of a cat's weight is 350g up and
down. (Sorry for using grams as units, but this is an example) Let's say your cat weighs about 500g, then 850g and 150g
would be maximum and minimum arrangement of your cat’s weight.
03 What does “Location” mean on PurrSong application?
The Location is the place where the cat uses the LavvieBot S, for example, it could be a living room, bedroom, office, etc.
Please make sure to set the “Location” when you register your LavvieBot and cat.
04 How should I distinguish the “Location”?
You can distinguish “Locations” based on your cat’s daily living space. For example, if you have two LavvieBots in your
house and your cats use both units, then all your cats and LavvieBots must be registered in the same “Location”. If your
cats have their own preference and use only one of the two, register them under a different Location accordingly so that
you can have more accurate information for each cat.
05 What is the relationship between “Locations” and “Users”?
The Location have two concepts of users: “Super User” and “User.” The Super User refers to a user who creates the
Location and is the one who manages this Location such as registering/editing/deleting cats and LavvieBot, inviting
“User” to “Super User’s” locations, delegating the authority of Super User to one of the “Users” in that location, and
deleting all the information of Locations. On the other hand, once “Users” are invited to the certain “Location”, they
can receive information.
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