Lectrosonics M2R User manual

M2R-X*
Digital IEM Receiver with Encryption
INSTRUCTION MANUAL
Rio Rancho, NM, USA
www.lectrosonics.com
Fill in for your records:
Serial Number:
Purchase Date:
Quick Start Summary
1) Install receiver batteries (pg. 6).
2) Power unit on with On/Off and Volume knob (pg. 4).
3) Scan for an available frequency (pg.9).
4) Sync the receiver with a transmitter (pg. 10).
5) Enable RF in transmitter (see transmitter manual).
6) Send audio (pg. 9).
*M2R-X is a firmware option for the
M2R allowing encryption and removing
the flexlist feature and analog IFB capability.

M2R-X
LECTROSONICS, INC.
2

Digital IEM Receiver with Encryption
Rio Rancho, NM 3
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, my cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Table of Contents
Quick Start Summary.........................................................1
M2R Digital IEM Receiver..................................................4
Encryption..........................................................................4
Smart Tuning (SmartTune™)...............................................4
RF Front-End with Tracking Filter.......................................4
Panels and Features............................................................5
Battery Status LED ............................................................6
RF Link LED.......................................................................6
On/Off and Volume Knob ...................................................6
IR (infrared) Port ................................................................6
USB Port ............................................................................6
Battery Compartment.........................................................6
Keypad and LCD Interface.................................................6
Installing Batteries ..............................................................7
LCD Main Window .............................................................7
Navigating the Menus .........................................................8
M2R-X LCD Menu Map ........................................................9
System Setup Procedure....................................................10
Menu Item Descriptions......................................................11
SmartTune .........................................................................11
Scan...................................................................................11
Frequency ..........................................................................12
Vol/Bal................................................................................12
Mixer .................................................................................12
Limiter ................................................................................12
HF Boost............................................................................12
Meter Mode........................................................................12
Clear Scan Data.................................................................13
Backlight ............................................................................13
LEDs Off ............................................................................13
Battery Type .......................................................................13
Earphone Type...................................................................13
Vol. Taper ...........................................................................13
Lock/Unlock .....................................................................13
Locale ...............................................................................13
About M2R-X .....................................................................13
Default................................................................................14
Encryption Key Management.............................................14
Key Type.............................................................................14
Wipe Key............................................................................14
Share Key ..........................................................................14
Accessories .........................................................................15
Specifications ......................................................................15
Wireless Designer Software ..............................................16
Firmware Update Instructions............................................16
Service and Repair ..............................................................18
Returning Units for Repair .................................................18

M2R-X
LECTROSONICS, INC.
4
M2R Digital IEM Receiver
The M2R Digital IEM Receiver is a compact, rugged
body-worn unit providing studio-grade sound quality
for performers or any professionals needing to monitor
detailed audio wirelessly. The M2R employs advanced
antenna diversity switching during digital packet
headers for seamless audio. The receiver covers UHF
frequencies from 470.100 to 607.950 MHz and uses
digital modulation.
The headphone jack is fed from a high-quality stereo
amplifier with 250 mW available to drive even ineffi-
cient headphones or earphones to sufficient levels for
stage performance or other noisy environments. The
receiver can select from stereo, mono from left or right
channels only, or mono from both channels, giving
the unit flexibility in terms of application as an IEM or
IFB receiver. An intuitive interface and high resolution,
color LCD on the unit provide performing artists and
audio professionals alike with a comfortable and confi-
dent user experience.
The M2R also employs 2-way IR sync, so can data
from the receiver can be sent to a transmitter and
thus onto Wireless Designer™ Software, via USB or
Ethernet. This way, frequency planning and coordina-
tion can be done quickly and confidently with on-site
RF information.
Encryption
The special firmware version M2R-X provides AES
256 bit encryption. When transmitting audio, there are
situations where privacy is essential, such as during
professional sporting events, in court rooms or private
meetings. Truly entropic encryption keys are first cre-
ated by the M2T-X Transmitter. The key is then synced
with the M2R-X via the IR port. The audio will be en-
crypted and can only be decoded and heard if both the
transmitter and the receiver have a the matching key.
NOTE: Unencrypted firmware versions of the
Duet system will not interact with encrypted
sysem components. Components in a system
must either have all 2.x (unencrypted) firmware
installed, or have all 3.x (encrypted) firmware
installed in order to interoperate.
Smart Tuning (SmartTune™)
A major problem facing wireless users is finding clear
operating frequencies, especially in RF saturated en-
vironments. SmartTune™ overcomes this problem by
automatically scanning all the frequencies available in
the receiver’s frequency block and tuning the receiver
to the frequency with the lowest RF interference, signif-
icantly reducing setup time.
RF Front-End with Tracking Filter
A wide tuning range is helpful in finding clear frequen-
cies for operation, however, it also allows a greater
range of interfering frequencies to enter the receiver.
The UHF frequency band, where almost all wireless
microphone systems operate, is heavily populated by
high power TV transmissions. The TV signals are im-
mensely more powerful than a wireless microphone or
IEM transmitter signal and will enter the receiver even
when they are on significantly different frequencies
than the wireless system. This powerful energy ap-
pears as noise to the receiver, and has the same effect
as the noise that occurs with extreme operating range
of the wireless system (noise bursts and dropouts). To
alleviate this interference, front-end filters are needed
in the receiver to suppress RF energy below and
above the operating frequency.
The M2R receiver employs a selective frequency,
tracking filter in the front-end section (the first circuit
stage following the antenna). As the operating fre-
quency is changed, the filters re-tune into six different
“zones” depending on the selected carrier frequency.
BLOCK BLOCK BLOCK BLOCK BLOCK BLOCK
470 MHz 614 MHz
In the front-end circuitry, a tuned filter is followed by
an amplifier and then another filter to provide the se-
lectivity needed to suppress interference, yet provide a
wide tuning range and retain the sensitivity needed for
extended operating range.

Digital IEM Receiver with Encryption
Rio Rancho, NM 5
Panels and Features
USB
port
Battery compartment
door
Belt clip
mounting
sockets
RF Link LED
Headphone
output
IR (infrared)
port
On/Off and
volume knob
Battery status
LED
When on Main Screen, UP Button will turn LEDs on
and DOWN Button will turn LEDs off.

M2R-X
LECTROSONICS, INC.
6
Battery Status LED
When the battery status LED on the keypad glows
green the batteries are good. The color changes to red
at a midpoint during the runtime. When the LED begins
to blink red, only a few minutes remain.
The exact point at which the LED turns red will vary
with battery brand and condition, temperature and
power consumption. The LED is intended to simply
catch your attention, not to be an exact indicator of
remaining time.
A weak battery will sometimes cause the LED to glow
green immediately after the transmitter is turned on,
but it will soon discharge to the point where the LED
will turn red or the unit will turn off completely.
RF Link LED
When a valid RF signal from a transmitter is received,
this LED will light up blue.
On/Off and Volume Knob
Turns unit on or off and controls headphone audio
level.
IR (infrared) Port
Settings, including frequency, encryption keys, name,
limiter, mix mode, etc. can be transferred between
transmitter and receiver. Frequency scan information
can be sent from the receiver to the transmitter and on
to Wireless Designer software for coordination pur-
poses.
Headphone Output
A recessed, high duty cycle 3.5 mm stereo jack is pro-
vided for standard headphones and earphones.
WARNING: If connecting this receiver to
microphone inputs, such as in a camera hop
arrangement, 48 V phantom power MUST be
turned off. Otherwise, damage to the receiver
will occur.
USB Port
Firmware updates via Wireless Designer are made
easy with the USB port on the side panel.
Battery Compartment
Two AA batteries are installed as marked on the rear
panel of the receiver. The battery door is hinged and
remains attached to the housing.
Keypad and LCD Interface
MENU/SEL Button
Pressing this button enters the menu and selects
menu items to enter the setup screens.
BACK Button
Pressing this button returns to the previous menu or
screen.
Arrow Buttons
Used to navigate the menus. When on Main Screen,
UP Button will turn LEDs on and DOWN Button will
turn LEDs off.

Digital IEM Receiver with Encryption
Rio Rancho, NM 7
LCD Main Window
Receiver
Name
RF Level
Audio Level
Diversity
Activity
Headphone
Volume
Mixer mode
Frequency
Battery life
indicator
RF level
The triangle graphic corresponds to the scale on the
left side of the display. The scale indicates the incom-
ing signal strength in microvolts, from 1 uV at the bot-
tom to 1,000 uV (1 millivolt) at the top.
NOTE: RF level will turn from white to green
when the signal is acquired. This is a redundant
indication of the blue RF Link LED.
Diversity activity
The two antenna icons will alternately light up depend-
ing on which one is receiving the stronger signal.
Battery life indicator
The battery life icon is an approximate indicator of the
remaining battery life. For the most accurate indication,
the user should select “Battery Type” in the menu and
select Alkaline or Lithium.
Audio level
This bar graph indicates the level of the audio entering
the transmitter. The “0” refers to the level reference, as
chosen in the transmitter, i.e. either +4 dBu or -10 dBV.
Mixer mode
Indicates which mixer mode has been selected for the
receiver. (See page 10.)
Installing Batteries
Power is provided by two AA batteries. The batteries
are connected in series by a plate in the battery door.
It is suggested that you use lithium or high capacity
NiMH rechargeable batteries.
Slide the battery
door outward to
open it
Polarity is marked on the rear panel.
Polarity markings

M2R-X
LECTROSONICS, INC.
8
Navigating the Menus
From the Main Window, press MENU/SEL to enter the
menu, then navigate with the UP and DOWN arrows to
highlight the desired setup item. Press MENU/SEL to
enter the setup screen for that item. Refer to the menu
map on the following page.
Press MENU/
SEL to enter
the menu
Press BACK to
return to the
previous screen
Press MENU/
SEL to
enter the
setup of the
highlighted
item
Press the UP and DOWN
arrows to navigate and
highlight the desired
menu item
Submenus and screens for
the selected item
Decision
prompts
to save
settings
Press the UP and DOWN
arrows to navigate and
highlight the desired
selection
Press MENU/
SEL to
select the
highlighted
item

Digital IEM Receiver with Encryption
Rio Rancho, NM 9
M2R-X LCD
Menu Map Use arrow keys
to tune to desired
frequency
BACK
Press BACK to
keep or revert back
to old frequency Keep
Revert
Keep scan freq?
Scan SEL
BACK
wait
for
scan
SEL
pause
scan
zoom
scan
SmartTune SEL
BACK
wait
for
scan
Tuning
to...
Automatic tuning to
available frequency
Frequency Frequency
548.900
900
SEL
BACK
Vol/Bal SEL
BACK
Mixer SEL
BACK
Limiter SEL
BACK
SEL
BACK
Limiter Use arrow keys to
adjust parameter
HF Boost HF Boost Use arrow keys to
adjust parameter
SEL
BACK
Clear Scan Data Clear Scan Data? Use arrow keys to accept or
reject clearing scan data
Meter Mode SEL
BACK
Meter Mode Use arrow keys to select Pre- or
Post-Mix audio metering
Pre-Mix
Post-Mix
No
Yes
1/2
Custom
Mono 1+2
Mono CH2
Mono Ch1
Stereo
SwapLR
SEL
BACK
Backlight Backlight Use arrow keys to select
backlight duration
Always On
30 Seconds
5 Minutes
Use arrow keys
to select desired
levels
Volume 20
Locked
Balance CNTR
Use arrow keys
to select desired
frequency
Press SEL to
select desired
adjustment step
Boost
Corner
+0
5k
Gain
Threshold
+9
+0
Press SEL to
choose parameter
Press SEL to
choose parameter
Press SEL
to complete
SEL
BACK
Battery Type
Use arrow keys to select
battery type for accurate
battery level indication
Alkaline
Lithium
Battery Type
SEL
BACK
Earphone Type
Use arrow keys to select
earphone type
Stereo
Mono
Earphone Type
SEL
BACK
LEDs Off LEDs Off Use arrow keys to turn
LEDs on or off
Normal
Dark
SEL
BACK
Vol. Taper
Use arrow keys to select
earphone type
Log
Linear
Vol. Taper
SEL
BACK
Lock/Unlock Use arrow keys to lock or
unlock front panel settings
Unlocked
Locked
Lock Settings?
SEL
BACK
About M2R-X
About M2R-X
Firmware Version
Serial No.
No selections available;
for information
purposes only
SEL
BACK
Default Default
Restore factory
settings?
No
Yes
Use arrow keys to accept or reject
restoration of factory default settings
SEL
BACK
Locale Use arrow keys to choose
locale
Locale
(for StartTune
and scan)
Mode Custom
Vol 1 -100 2 -100
Width 100
Mixer Modes
Use arrow keys to
adjust parameter
Press SEL to
choose mixer
mode
NA
EU
AU
SEL
BACK
Key Type Key Type
Use arrow keys to select key type
Universal
Shared
Standard
Volatile
SEL
BACK
Wipe Key Wipe Key
Destroy the
encryption key?
Use arrow keys to select
wipe key option
No
Yes
SEL
BACK
Share Key Share Key
Press to send Press UP arrow to begin key sync

M2R-X
LECTROSONICS, INC.
10
System Setup Procedure
Step 1) Install Batteries
Install the batteries according to the diagram marked
on the back of the housing. The battery door makes a
connection between the two batteries. It is suggested
that you use lithium or high capacity NiMH recharge-
able batteries.
Step 2) Turn the power on
Power on the M2R with the On/Off/Volume knob and
select the battery type in the menu. Check the BATT
LED on the control panel to verify adequate power is
present. The LED will glow green with good batteries.
Step 3) Locate and Set a Clear Frequency
A clear frequency can be located and set using the
SmartTune function, or with manual scanning of the
spectrum and selecting a frequency.
Using SmartTune
• SmartTune will scan the entire tuning range of the
receiver and automatically find a clear frequency
for operation. Navigate to SmartTune in the menu
and press MENU/SEL. The receiver will scan the
spectrum and display and set a clear frequency.
• The clear frequency will then need to be trans-
ferred to or set on the associated transmitter (see
Step 4).
Manual Scanning
• Navigate to Scan in the LCD menu and press
MENU/SEL. The scanning will continue across the
spectrum and then wrap back and start over. Allow
the scan to complete at least once. If you let the
scanning continue to wrap and repeat, the scan-
ning results will accumulate and may identify RF
signals that are intermittent and might be missed
with a single scan.
• Press MENU/SELECT to pause the scan. Use the
UP and DOWN arrows to roughly tune the receiver
by moving the cursor to an open frequency.
• Press MENU/SELECT again to zoom in for fine
tuning and use the UP and DOWN arrows to scroll
across the spectrum to a place with little or no RF
activity (open frequency). When an open frequency
has been selected, press the BACK button for the
option to keep your newly selected frequency or to
revert to the previous frequency.
Cursor set
to an open
frequency.
White areas
indicate
RF energy
present.
Step 4) Choose an Encryption Key
Choose an encrytpion key type to match transmitter.
Step 5) Sync with a Transmitter
In the transmitter, use “GET FREQ” or “GET ALL” in
the menu to transfer frequency or other information via
the IR ports. Hold the M2R receiver IR port close to
the front panel IR port on the transmitter and press GO
on the transmitter.
Step 6) Enable RF in the Transmitter
In the transmitter menu, enable RF and select
appropriate RF power level. The blue “link” LED on the
top of the receiver should light up, indicating a valid
RF link.
Step 7) Send Audio
Send an audio signal to the transmitter and the receiv-
er audio meters should respond. Plug in headphones
or earphones. (Be sure to start with the receiver vol-
ume knob at minimum!)

Digital IEM Receiver with Encryption
Rio Rancho, NM 11
Menu Item Descriptions
SmartTune
SmartTune™ automates the discovery of a clear
operating frequency. It does this by scanning all the
available operating frequencies within the system’s fre-
quency block range (in 100 kHz increments) and then
selecting the frequency with the least amount of RF
interference. When SmartTune™is complete, it returns
to the Main Window displaying the selected operating
frequency.
Scan
Use the scan function to identify a usable frequency.
The area in red has not been scanned. Allow the scan
to continue until the entire band has been scanned.
Once a full cycle has been completed, press MENU/
SELECT again to pause the scan.
Use the UP and DOWN arrows to roughly tune the
receiver by moving the cursor to an open spot. Press
MENU/SELECT to zoom in for fine tuning.
Use the UP
and DOWN
arrows to
move the
cursor to
an open
frequency in
the spectrum
When a usable frequency has been selected, press
the BACK button for the option to keep your newly se-
lected frequency or to revert to where it was set before
the scan.
To capture this scan info in the transmitter and thus
make it available to wireless designer, use the SYNC
SCAN menu funtion in the M2T Transmitter.

M2R-X
LECTROSONICS, INC.
12
Frequency
Allows manual selection of the operating frequency in
MHz and KHz, tunable in 25 kHz steps.
Vol/Bal
Displays the volume, from 0 to 100, Locks or Unlocks
the volume control (lock shown on main screen) and
adjusts the balance to left, right or center.
Volume locked display on main
screen
Mixer
This screen allows you to choose a stereo mix, mono
mix from either audio channel 1, channel 2 or both, or
custom, allowing for varied width of the signal and how
much level from each channel.
The available modes are:
• Stereo
• SwapLR
• Custom
• Mono 1&2
• Mono Ch 2
Limiter
Limiter function allows the user to set volume and
dynamic range for headphone use.
Gain - The default setting (0) is linear, but if volume
adjustments are needed, use the UP and DOWN ar-
rows to adjust the audio by up to +18 dB and down to
-6 dB in 3dB steps.
WARNING: Increasing the Gain can make
headphone volume excessively loud. Use
caution when setting and using.
Threshold - Use the UP and DOWN arrows to adjust
the threshold for limiter engagement in 3dB incre-
ments.
NOTE: A common setup to play loud and bring
softer dynamics up a bit is to set the pregain at
+6 or +9 dB and set the threshold for -3 or -6dB.
HF Boost
Adjusts loudness of higher
frequencies in the audio
output as preferred by the
listeneof 5 KHz or 7 KHz
can be selected and boost-
ed.
Meter Mode
Changes the appearance of
the audio level indicator on
the main window; can show
either pre- or post mix audio
levels.

Digital IEM Receiver with Encryption
Rio Rancho, NM 13
Clear Scan Data
Erases scan results from
memory.
Backlight
Selects the length of time
the backlight on the LCD
remain turned on: Always
on, 30 seconds, and
5 minutes.
LEDs Off
Select Normal to turn LEDs
on or Dark to turn them off.
Battery Type
Selects the type of battery
being used: Alkaline
or Lithium so the remaining
battery meter on the home
screen is as accurate as
possible.
Earphone Type
Selects the type of ear-
phone being used: Stereo
(default) or Mono. When
Mono is selected, no audio
is fed to the right channel
(ring), allowing a mono
headphone plug to be used
without shortened battery
life.
Vol. Taper
Choose between Log or
Linear taper volume control.
Lock/Unlock
The front panel controls can
be locked to prevent unwant-
ed changes.
Locale
When EU is selected, Smart-
Tune will include frequen-
cies 608-614 MHz in the
available selection. These
frequencies are not allowed
in North America, so they
are not included in the scan
when NA is selected.
About M2R-X
Displays general information
about the M2R, including
serial number and the
versions for both FPGA and
main firmware running in
the receiver.

M2R-X
LECTROSONICS, INC.
14
Default
Returns all settings to the
factory defaults as shown in
the table below.
Menu Item Setting
Vol/Bal Centered
Mixer Mode Stereo
Limiter Pregain 0
HF Boost 0
Meter Mode Post-Mix
Backlight Always On
Battery Type Lithium
Earphone
Type
Stereo
Settings Unlock
Receiver
Name
M2R IEM Receiver
Frequency 512.00
Encryption Universal Key
Encryption Key Management
The M2R-X Version has four options for encryption
keys:
• Volatile: This one-time only key is the highest
level of encryption security. The Volatile Key exists
only as long as the power in both the M2R-X Re-
ceiver and the M2T-X Transmitter remains on dur-
ing a single session. If the M2R-X is powered off,
but the M2T-X Transmitter has remained turned on,
the Volatile Key must be sent to the receiver again.
If the power is turned off on the M2T-X Transmitter,
the entire session concludes and a new Volatile
Key must be genereated by the transmitter and
sent to the M2R-X via the IR port.
• Standard: Standard Keys are unique to the M2T-X
Transmitter. The M2T-X generates the Standard
Key. The M2R-X Receiver is the sole source of the
Standard Key, and because of this, the M2T-X may
not receive (get) any Standard Keys.
• Shared: There are an unlimited number of
shared keys available. Once generated by the
M2T-X Transmitter and transferred to the M2R-
X, the encryption key is available to be shared
(synced) by the M2R-X with other encryption ca-
pable transmitters/receivers via the IR port. When
the M2R-X is set to this key type, a menu item
named SEND KEY is available to transfer the key
to another device.
• Universal: This is the most convenient encryp-
tion option available. All encryption-capable
Lectrosonics transmitters and receivers contain
the Universal Key. The key does not have to be
generated by the M2T-X. Simply set a Lectrosonics
encryption-capable transmitter and the M2R-X Re-
ceiver to Universal, and the encryption is in place.
This allows for convenient encryption amongst
multiple transmitters and receivers, but not as
secure as creating a unique key.
NOTE: When the M2R-X is set to Universal
Encryption Key, Wipe Key and Share Key will not
appear in the menu.
Key Type
The available keys are:
• Volatile
• Standard
• Shared
• Universal
Wipe Key
This menu item is only
available if Key Type is set to
Standard, Shared or Volatile.
Select Yes to wipe the
current key and enable the
M2R-X to receive a new key.
Share Key
This menu item is only
available if Key Type is set
to Shared and a Shared Key
has been transferred to the
M2R-X from the M2T-X
Transmitter. Press the UP
Arrow to sync the encryp-
tion key to another encryp-
tion capable transmitter/
receiver via the IR port. An
alert will indicate if the key
sync was successful.

Digital IEM Receiver with Encryption
Rio Rancho, NM 15
Accessories
26895
Wire belt clip.
21926
USB cable for firmware updates
35854 (included in box)
Hex key wrench for tightening screws on volume knob
Part 35854
LRSHOE
This optional kit includes the accessories needed to
mount the M2R on a standard cold shoe using the wire
belt clip that comes with the receiver.
Specifications
Operating Spectrum: 470.100 - 614.375 MHz
Modulation Type: 8PSK with Forward Error
CorrectionOccupied
Latency: (overall system)
Digital Source: 1.0 ms plus Dante
network
Analog Source: <1.4 ms
Audio Performance:
Frequency Response: 10 Hz - 12 KHz, +0, -3dB
THD+N: 0.15% (1kHz @ -10 dBFS)
Dynamic Range: >95 dB weighted
Adjacent Channel Isolation >85dB
Diversity Type: Switched antenna phase,
during packet headers
Encryption: AES 256-CTR (per FIPS 197 and
FIPS 140-2)
Audio Output: 3.5 mm stereo jack
Power requirements: 2 x AA batteries (3.0V)
Battery life: 7 hours; (2) Lithium AA
Power consumption: 1 W
Dimensions: Height: 3.0 in. / 120 mm.
(with knob)
Width: 2.375 in. /
60.325 mm.
Depth: .625 in. /
15.875 mm.
Weight: 9.14 ounces / 259 grams
(with batteries)
Specifications subject to change without notice.

M2R-X
LECTROSONICS, INC.
16
Wireless Designer
Software
Download the Wireless Designer software installer from
the web sites under the SUPPORT tab at:
http://www.lectrosonics.com/US
Wireless Designer only needs to be installed the first
time the software is used. Once the software is in-
stalled, updates are available by simply clicking on an
item in the Help Menu.
NOTE: If Wireless Designer is already installed,
you must uninstall it before attempting to install a
new copy.
Firmware Update
Instructions
Firmware updates are made with a file downloaded
from the web site and the M2R connected via USB.
The USB port on the receiver requires a micro-B male
plug on the connecting cable. The other end of the
cable would normally be a USB A-Type male connec-
torto fit the most common type of USB jack used on
computers.
Refer to Help in Wireless Designer software for the
procedure.

Digital IEM Receiver with Encryption
Rio Rancho, NM 17

M2R-X
LECTROSONICS, INC.
18
Service and Repair
If your system malfunctions, you should attempt to correct or isolate the trouble before concluding that the equip-
ment needs repair. Make sure you have followed the setup procedure and operating instructions. Check the inter-
connecting cables.
We strongly recommend that you do not try to repair the equipment yourself and do not have the local repair shop
attempt anything other than the simplest repair. If the repair is more complicated than a broken wire or loose con-
nection, send the unit to the factory for repair and service. Don’t attempt to adjust any controls inside the units.
Once set at the factory, the various controls and trimmers do not drift with age or vibration and never require read-
justment. There are no adjustments inside that will make a malfunctioning unit start working.
LECTROSONICS’ Service Department is equipped and staffed to quickly repair your equipment. In warranty repairs
are made at no charge in accordance with the terms of the warranty. Out-of-warranty repairs are charged at a mod-
est flat rate plus parts and shipping. Since it takes almost as much time and effort to determine what is wrong as it
does to make the repair, there is a charge for an exact quotation. We will be happy to quote approximate charges by
phone for out-of-warranty repairs.
Returning Units for Repair
For timely service, please follow the steps below:
A. DO NOT return equipment to the factory for repair without first contacting us by e-mail or by phone. We need
to know the nature of the problem, the model number and the serial number of the equipment. We also need a
phone number where you can be reached 8 A.M. to 4 P.M. (U.S. Mountain Standard Time).
B. After receiving your request, we will issue you a return authorization number (R.A.). This number will help
speed your repair through our receiving and repair departments. The return authorization number must be
clearly shown on the outside of the shipping container.
C. Pack the equipment carefully and ship to us, shipping costs prepaid. If necessary, we can provide you with
the proper packing materials. UPS or FEDEX is usually the best way to ship the units. Heavy units should be
“double-boxed” for safe transport.
D. We also strongly recommend that you insure the equipment, since we cannot be responsible for loss of or dam-
age to equipment that you ship. Of course, we insure the equipment when we ship it back to you.
Lectrosonics USA:
Mailing address: Shipping address: Telephone:
Lectrosonics, Inc. Lectrosonics, Inc. [phone]
PO Box 15900 561 Laser Rd., Suite 102 [phone] Toll-free US and Canada
Rio Rancho, NM 87174 Rio Rancho, NM 87124 Fax [phone]
USA USA
Web: E-mail:
www.lectrosonics.com [e-mail]
[email protected]
Lectrosonics Canada:
Mailing Address: Telephone: E-mail:
720 Spadina Avenue, [phone] Sales: [email protected]
Suite 600 [phone] Toll-free Canada Service: [email protected]
Toronto, Ontario M5S 2T9 (877) 7LECTRO
Fax [phone]

Digital IEM Receiver with Encryption
Rio Rancho, NM 19

30 August 2019
LIMITED ONE YEAR WARRANTY
The equipment is warranted for one year from date of purchase against defects in
materials or workmanship provided it was purchased from an authorized dealer. This
warranty does not cover equipment which has been abused or damaged by careless
handling or shipping. This warranty does not apply to used or demonstrator equipment.
Should any defect develop, Lectrosonics, Inc. will, at our option, repair or replace any
defective parts without charge for either parts or labor. If Lectrosonics, Inc. cannot
correct the defect in your equipment, it will be replaced at no charge with a similar new
item. Lectrosonics, Inc. will pay for the cost of returning your equipment to you.
This warranty applies only to items returned to Lectrosonics, Inc. or an authorized
dealer, shipping costs prepaid, within one year from the date of purchase.
This Limited Warranty is governed by the laws of the State of New Mexico. It states the
entire liablility of Lectrosonics Inc. and the entire remedy of the purchaser for any
breach of warranty as outlined above. NEITHER LECTROSONICS, INC. NOR
ANYONE INVOLVED IN THE PRODUCTION OR DELIVERY OF THE EQUIPMENT
SHALL BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL,
OR INCIDENTAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE
THIS EQUIPMENT EVEN IF LECTROSONICS, INC. HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL THE LIABILITY OF
LECTROSONICS, INC. EXCEED THE PURCHASE PRICE OF ANY DEFECTIVE
EQUIPMENT.
This warranty gives you specific legal rights. You may have additional legal rights which
vary from state to state.
581 Laser Road NE • Rio Rancho, NM 87124 USA • www.lectrosonics.com
[phone] • fax [phone] • [phone] US and Canada • [email protected]