LEGRAND VADDIO ConferenceSHOT ePTZ User manual

Complete Manual for the
ConferenceSHOT ePTZ
Auto-Framing Camera
Document 411-0054-30 Rev A
November 2021

Contents
Overview 1
What's in this Guide 1
Features 1
A Quick Look at the Camera 2
Front of the Camera 2
Connector Panel 3
Installation 4
Don’t Void Your Warranty! 4
Before You Install the Camera 4
Cabling Notes 4
Pre-Installation Functional Check 5
Getting the Camera's IP Address 5
If the Camera Is At 169.254.1.1 5
Status Light 6
Installing the Wall Mount 6
Basic Connections 6
Installing the Camera and Connecting Power 7
About Inverted Installation 7
Initial Device Set-Up 8
Browser Support 8
Initial Device Set-up Process Overview 8
Initial Device Set-Up Using the Vaddio Device Controller 8
Initial Device Set-Up Using the Vaddio Deployment Tool 9
Manual Access and Initial Device Set-Up 10
Initial Access to the Web Interface 10
Completing the Initial Device Set-up 10
System Administration 11
Configuring Access and Other Security Settings 11
Configuring the Camera for Your Network 12
Configuring the Device with a Static IP Address 12
Changing the Camera's Hostname 13
Specifying Time Zone and NTP Server 13
Adding Room Information to the Camera's Web Interface 13
Configuring Camera Behavior 14
Fine-Tuning Auto-framing Behavior 14
How It Works: Digital Pan/Tilt/Zoom 14
How It Works: Auto-framing 15
Basic Auto-framing Adjustments 16
Masking Unwanted Motion 17
Advanced Auto-framing Adjustments 18
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Auto-framing Adjustment Quick Reference 19
Managing Audio 20
Other Audio Settings and Adjustments 20
About Echo Cancellation 21
Configuring Streaming Behavior 22
Viewing the USB Stream 22
Configuring USB Streaming 22
Enabling or Disabling IP Streaming 23
Viewing the IP Stream (RTSP) 23
RTSPStreaming Protocol and URL 24
Setting up IPStreaming in Easy Mode 25
Customizing IP Streaming Settings 25
Configuring RTMP Streaming 26
Changing MTU 26
Configuring Manual Mode Behaviors 27
Setting the Home Position and Other Preset Shots 27
Renaming Presets 28
Speed Adjustments 28
Setting the Direction for Camera Movements 28
Adjusting Color, Lighting, and Image Quality Settings 29
Lighting and Image Quality Quick Reference 30
Color Adjustment Quick Reference 30
Additional Camera Settings 31
System Maintenance 32
Saving (Exporting) or Restoring (Importing)a Configuration 32
Installing a Firmware Update 33
Rebooting the Camera 33
Contacting Vaddio Technical Support and Viewing Diagnostic Logs 34
Operating the Camera 35
Operating the Camera from the Web Interface 35
Moving the Camera 36
Zooming In or Out 36
Moving the Camera to a Preset Position 36
Muting Audio and Video 36
Managing the Camera Ready State 36
Using the Remote Control 37
Storing a Preset Using the Remote 37
Clearing a Preset Using the Remote 37
Telnet Serial Command API 38
Requirements 38
Usage Notes 38
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Querying for More Information 38
Typographical Conventions 38
Autoframer Commands 39
autoframer enabled 39
autoframer paused 40
autoframer default-wide 40
autoframer buffer-zone 41
autoframer shot-margin 41
autoframer sensitivity 42
autoframer responsiveness 42
autoframer initial-persistence 43
autoframer persistence 43
autoframer max-electronic-zoom 44
autoframer noise-threshold 44
autoframer tri-sync-motion 45
autoframer forced-wait-time 45
Camera and Video Management Commands 46
camera home 46
camera pan 47
camera tilt 48
camera zoom 49
camera ptz-position 50
camera preset 51
camera ccu get 51
camera ccu set 52
camera led 52
video mute 53
camera standby 53
Audio Commands 54
audio volume 54
audio mute 55
audio echo-cancel 56
Network and Communication Commands 57
network settings get 57
streaming ip enable 57
streaming settings get 58
Maintenance and Troubleshooting Commands 59
version 59
network ping 59
system reboot 60
system factory-reset 60
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Telnet Information and Session Management Commands 61
history 61
help 61
exit 61
Troubleshooting and Care 62
Power and Control 62
Video and Streaming 63
Audio 63
Status Light 64
Restoring Default Camera Settings 64
Operation, Storage, and Care 65
Glossary 66
Photo Credits 70
Index 71
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Complete Manual for the ConferenceSHOT ePTZ Auto-Framing Camera

Overview
This guide covers:
ConferenceSHOT®ePTZ auto-framing camera:
nNorth America – 999-21050-000
nEurope and UK – 999-21050-001
nAustralia and New Zealand – 999-21050-009
What's in this Guide
This guide covers
nPhysical features
nInstallation
nInitial set-up and system administration
nPerformance/behavior configuration
nSystem maintenance
nOperation
nTelnet API reference
nTroubleshooting
For your convenience, the information you need to install this product is also available in the smaller,
stand-alone Installation Guide for the ConferenceSHOT ePTZ Auto-Framing Camera.
Features
nIntegrated camera and audio system, ideal for small to medium conference rooms
nIntelliFrameTM algorithm keeps participants in view reliably, without facial recognition
nSimultaneous HDMI, uncompressed USB 3.0 and H.264 IP streaming (RTSP or RTMP)
nUp to 1080p/30 video
nIntegrated phased microphone array
nAudio line in and line out
nUniversal Video Class (UVC) and Universal Audio Class (UAC) drivers supported in Windows®,
macOS®, and Linux operating systems, compatible with most UC conferencing applications
nIntegration-ready Telnet control
nFull administrative control via web interface; manage the camera remotely while monitoring the
stream separately
nPresenter-friendly IR remote control
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A Quick Look at the Camera
This section covers the physical features of the camera.
Front of the Camera
Camera and zoom lens – Up to 5x zoom.
Integrated microphone – No external microphone needed in typical installations. Echo-canceling
microphone picks up the voices of participants up to 10 ft. (3 m) away.
Status light – The light on the camera's face indicates the camera's current state. It can be turned off in
the administrative web interface.
Adjustable position – Manually tilt the camera as needed. When mounted in its wall bracket, the
camera pivots at the attachment points.
Note
By default, the status lights on Vaddio cameras are active during normal operation; however, they can be
configured to remain off even when the camera is sending video.
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Connector Panel
The connectors are on the underside of the camera.
PoE+ – RJ-45 connector. Connect to the network and to power via the Power and Data Out port of the
mid-span PoE+ power injector. Provides power and network access for IP streaming and camera control
via web interface or Telnet.
HDMI output – HDMI video and audio output connector.
USB 3.0 – USBType B connector. Connect to a computer for use with soft conferencing applications.
Provides uncompressed USB 3.0 stream.
IP button – Press to display the camera's IP address on video outputs.
Audio input – Line level balanced audio for an external microphone or other audio source.
Audio output – Line level balanced audio output to amplified speaker or other audio infrastructure.
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Installation
This section covers:
nSelecting the location for the camera
nVerifying that the camera is ready to install
nInstalling the mount
nConnection diagrams
nMounting the camera
And a required safety note here:
Note
PoE type networks connected to this equipment are for intra-building use only and should not be
connected to lines that run outside of the building in which this product is located.
Don’t Void Your Warranty!
Caution
This product is for indoor use. Do not install it outdoors or in a humid environment without the appropriate
protective enclosure. Do not allow it to come into contact with any liquid.
Do not install or operate this product if it has been dropped, damaged, or exposed to liquids. If any of
these things happen, return it to Vaddio for safety and functional testing.
Before You Install the Camera
Prepare for a successful installation:
nConsider camera viewing angles, lighting conditions, line-of-sight obstructions, and in-wall
obstructions where the camera is to be mounted.
nEnsure that the camera points away from the ceiling and lights. The camera will not perform well if it is
pointed toward a light source such as a light fixture or window.
nMounting the camera at eye level is best. If this is not feasible, mounting the camera above eye level
typically produces a better experience than mounting it below eye level.
nIf you make cables for this installation, check them for continuity.
nBe sure you can identify all cables correctly.
nTalk to the network administrator. If installing the camera in a non-DHCP network (one that does not
automatically assign IP addresses), you will need to configure the camera with a static IP address as
directed by the network administrator.
Cabling Notes
Use Cat-5e or better cable. Use shielded cabling if the cables will be coiled, run tightly with other cables,
or routed near sources of electromagnetic interference such as power lines or fluorescent light fixtures.
We recommend using high-quality connectors and a high-quality crimping tool.
Caution
Do not use pass-through RJ-45 connectors when making cables for this product. Poorly
crimped connectors of this type can cause intermittent connections and degraded signal
quality. They can also damage the connectors on the product, which will void your warranty.
Intact – will make reliable contact
with cable connector
Damaged – Bent contact fingers
will NOT make reliable contact
with cable connector
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Pre-Installation Functional Check
If you're installing the camera where it's hard to reach, you may want to verify functionality before you
install it.
1. Connect the camera in its minimum functional configuration.
2. Connect power. The camera's status light turns white. If an HDMI display is connected, video is
available.
3. If not using an HDMI display:Connect the camera's USB port to your computer, then verify that you
can select the camera as the USB video capture device using a media player.
If the camera turns on and sends video, continue with the installation.
Getting the Camera's IP Address
You will need the camera's IP address if you do not use the Vaddio Device Controller or Vaddio
Deployment Tool to access its web interface.
Briefly press the IP button on the connector panel. This displays the camera's IP address and MAC
address on the video outputs. Press the button again to dismiss the information.
If the Camera Is At 169.254.1.1
This is the camera's default IP address. This means one of these things:
nThe camera's PoE+ power injector is not connected to the network,
OR
nThe network does not automatically assign IP addresses.
If the camera does not receive an IP address when connected to the network, you will need to configure
the camera for the network after you have done the initial device set-up.
To communicate directly with the camera for initial device set-up and network configuration, you will need
to connect a cable from your computer's network port to the DATA IN port on the PoE+ power injector.
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Status Light
The light in the camera's head indicates its current state.
nPurple – Initializing
nWhite – Active
nRed – Audio is muted
nBlinking red – Video is muted
nYellow – Firmware update is in progress
nBlinking cyan – Remote pairing mode
nBlinking blue – Pairing error
Caution
Do not remove power or reset the camera while the status light is yellow, showing a firmware update in
progress. Interrupting a firmware update can make the camera unusable.
Note
By default, the camera's status light is active during normal operation; however, it can be configured to
remain off when the camera is powered up. The camera may be sending video even if the light is off.
Installing the Wall Mount
The camera is shipped with a wall mount, which can be inverted.
You can install the camera wall mount to a display mount or directly to drywall. If you mount it to drywall,
use wall anchors.
Basic Connections
Here is an example of how the camera might be set up in a medium-size conference room. In this setup,
a PC uses a unified communications conferencing application to manage the camera and connected
microphones and speaker.
Pro Tip
Label all cables at both ends.
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Installing the Camera and Connecting Power
Caution
Check your cables. Connecting a cable to the wrong port or using the wrong pin-out can result in
equipment damage and will void the warranty.
1. Secure the camera in the mount using the two screws provided.
2. Connect all required cables to the camera.
3. Secure the cable cover to the mount.
4. Connect the mid-span power injector to mains power.
About Inverted Installation
If you install the camera with the connector panel pointing up, you will need to select the camera's Image
Flip setting when configuring behavior and performance. Image Flip orients the video image correctly
and sets the camera to respond appropriately to tilt commands. See Additional Camera Settings for more
information.
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Initial Device Set-Up
Vaddio cameras have a web interface for initial device set-up, administrative control, and operation.
When any Vaddio product is shipped from the factory, the admin password is not set and the
administrative controls are not available. You will need to access the web interface and set the admin
password. Then you will be able to access to the system administration tasks to define how the device
behaves as an element of your network. This is also true after restoring factory defaults.
Because this process is the same for all Vaddio cameras, screen shots in this section may show different
products.
Browser Support
We have tested this product with these web browsers:
nChrome®
nFirefox®
nMicrosoft® Edge and Internet Explorer®
nSafari®
We test using the browser version available from the vendor at that time. Other browsers (including older
versions of the ones on this list) are likely to work also.
Initial Device Set-up Process Overview
The details of initial device set-up and system administration differ somewhat, depending on which
method you use.
nAccess the web interface from a Vaddio Device Controller – The touch-panel automatically
scans the subnet to locate Vaddio devices. Select the desired device and exit to the device's web
interface to complete the initial device set-up.
nLocate and set up the camera using the Vaddio Deployment Tool – Available as a free
download at https://info.legrandav.com/VaddioDeploymentTool. The tool scans the network for
Vaddio devices, identifies all devices that are not set up, provides the controls to complete the initial
device set-up, and provides links to each device's web interface.
nAccess the web interface directly – The classic method. Discover the camera's IP address and
browse to its web interface.
Initial Device Set-Up Using the Vaddio Device Controller
The Vaddio Device Controller is a stand-alone tablet for working with Vaddio products.
To complete the initial device set-up with the Vaddio Device Controller:
1. Connect the touch-panel to the network on the same subnet as the products you need to work with –
for example, connect both to the same PoE+ switch.
2. Go to the touch-panel's Configuration page (gear icon) and select Scan.
3. Locate the device you need to work with, and select Use.
If the Vaddio Device Controller does not find the camera, verify that the Vaddio Device Controller and
camera are connected to the same subnet.
4. Select Exit to leave the Configuration page and open the device's web interface.
Note
The first time you access a device at a specific IP address, the Vaddio Device Controller's screen
may remain blank for 20 seconds or more.
5. Set the admin password.
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Initial Device Set-Up Using the Vaddio Deployment Tool
The Vaddio Deployment Tool provides an option to do the initial device set-up for unprovisioned devices,
and provides a shortcut to each device's web interface for system administration. This tool is available as
a free download at https://info.legrandav.com/VaddioDeploymentTool.
Note
Be sure you have the current version of the Vaddio Deployment Tool. If it notifies you that an update is
available, install the update. This ensures that you have access to the full capabilities of the tool. Old
versions may not recognize the newest products.
To complete the initial device set-up with the Vaddio Deployment Tool:
1. Power up the camera and other devices if you have not done so already.
2. On the Find Devices page, select Scan. If the scan does not locate the devices you need to set up,
your computer may be on a different subnet. Return to the Find Devices page and set up an
advanced scan to search the appropriate portion of the network.
3. In the list of equipment that the scan discovers, locate the devices marked Not Set Up.
4. For each device that you need to work with, select Not Set Up and set the admin password.
You can now access the administrative web interface for system administration and other configuration
tasks.
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Manual Access and Initial Device Set-Up
If you do not use a Vaddio Device Controller or the Vaddio Deployment Tool, you will need to complete
the initial device set-up manually, by browsing to the device's web interface using its IP address. See
Getting the Camera's IP Address.
Initial Access to the Web Interface
HTTP access is disabled initially. Enter the camera's IP address in your browser's address bar using
https:// as a prefix. (Example:https://10.30.200.125) When you access the web interface
without using the https:// prefix, the browser may treat it as a search query, or you may encounter this
message:
Switch to HTTPS if you see this message.
Expect a security warning from your browser the first time you access the device's web
interface.
Different browsers will respond with different messages and options. Your browser will probably present
a message indicating one of these things:
nThe connection is not private
nThe site is not secure
nThe site is not trusted
nThe site poses a security threat
This is because the certificate (the product’s website security credential) is self-signed, not issued by an
external certificate authority. Your HTTPS connection is secure and traffic is encrypted.
You will need to make the selections that your browser’s security message discourages.
Depending on the browser, the warning presents an option to learn more, view details, or go to the
“Advanced” page. When you select this, your browser provides an explanation and a button or link to
continue to the IP address you entered, with a reminder that it may be unsafe. Select the option to
continue. Your HTTPS connection is safe.
After you have accessed the product’s web interface once, your browser may remember its IP address
and not present the security message again.
Completing the Initial Device Set-up
Set the admin password and complete any other required tasks, such as accepting agreements. The full
administrative interface opens when you finish.
Note
This page includes a link to the company’s standard privacy policy. This product does not record or save
audio or video files, and it does not store any identifying information other than what you may choose to
enter on the Room Labels page of the web interface. However, the device’s IP address is considered
“personally identifiable information” for the purposes of the privacy policy.
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System Administration
This chapter covers settings for managing the camera as an element of your network.
nSecurity – Passwords, guest access, other IT security-related settings
nNetwork configuration
nTime settings
See Configuring Camera Behavior for information on image adjustments, streaming configuration, and
other items related to camera behavior.
Note
Vaddio products are designed with very similar web interfaces. Some of the screen shots in this manual
may be from other cameras. Some may show settings that are not present or not enabled in your
camera.
Configuring Access and Other Security Settings
SECURITY PAGE
The Account Passwords and Web Server areas of the Security page provide basic security for the web
interface:
nAdmin password – Required. The web interface is unavailable if no admin password is set.
nUser password – Password-protected access to the operator's page of the web interface.
nAllow Guest Access – Allow access the operator's page without a password. Disabled by default.
nAutomatically Expire Idle Sessions – Automatically logs you out after 30 minutes of inactivity.
Other security settings include:
nAllow Telnet Access – disabled by default.
nAllow Zeroconf DNS-SD discovery – allowed by default.
nAdvanced Settings – Enable HTTP access (disabled by default) and Manage SSL Certificate.
Note
Consult your network security specialist before changing any of these settings. Seek explicit guidance
concerning the SSLcertificate.
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Configuring the Camera for Your Network
By default, the camera is set to DHCP, and will receive an IP address automatically if your network
assigns IP addresses. Work with your network specialist to ensure that the camera is configured to
comply with the organization's network policies.
Caution
Consult your IT department before changing network settings. Errors in network configuration can make
the camera inaccessible from the network.
Note
When you change the camera's hostname, IP address, or other network information, you will need to log
in to the web interface again. This does not happen if the only change you make is from DHCP to static
addressing or vice-versa.
Configuring the Device with a Static IP Address
NETWORKING PAGE
If no DHCP server is available to automatically assign an IP address, the camera uses its default IP
address (169.254.1.1). If you install more than one camera or other device on this network, you must
follow this procedure to prevent IP address conflicts.
If the camera is currently at 169.254.1.1:
1. Work with your IT department's network specialist to determine the correct network settings.
2. Connect your computer's network port to the camera's network port.
3. Set IP Address to Static. Then enter the IP address, subnet mask, and gateway. DNS Server is
optional; ask the network specialist.
If the camera is currently at an IP address other than 169.254.1.1:
Work with your IT department to determine whether the device's current IP address is suitable.
If it is, you only need to set the IP Address to Static.
If not, set IP Address to Static and enter the IP address, subnet mask, and gateway as directed. Again,
DNS Server is optional; ask the network specialist.
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Changing the Camera's Hostname
NETWORKING PAGE
If your network supports hostname resolution, you can browse to the camera using its hostname. Giving
it a simple, easy-to-remember hostname means you don't need to know its IP address. Work with your IT
department to ensure that the new hostname conforms to the organization's naming conventions.
Note
You may need to log in to the web interface again after changing the hostname.
Specifying Time Zone and NTP Server
NETWORKING PAGE
Using automatic NTP updating ensures that the timestamps in the camera's diagnostic log are accurate.
Specifying your time zone may make it easier to match logged events with other actions and external
events.
1. To make the time zone and NTP server editable, enable Automatic NTP Updating.
2. If you are not sure what to use for NTP Server, use the default.
3. Select the desired time zone from the list.
You may need to refresh the system time display.
Adding Room Information to the Camera's Web Interface
ROOM LABELS PAGE
The information you enter on this page is displayed on every page of the web interface. In a multi-camera
environment, you may also wish to specify what appears on the browser tab.
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Configuring Camera Behavior
This chapter covers settings for defining how the camera performs in your environment:
nAuto-framing adjustments
nStreaming
nManual-mode settings and adjustments – presets, color and lighting, speed, focus
nAudio adjustments
nOther camera settings
Note
Vaddio products are designed with very similar web interfaces. Some of the screen shots in this manual
may be from other cameras. Some may show settings that are not present or not enabled in your
camera.
Fine-Tuning Auto-framing Behavior
The Auto-framing feature can be tuned to your specific installation. This includes defining areas where
the camera does not evaluate motion (masking), adjusting the area where Auto-framing occurs, and
adjusting speed, sensitivity, and responsiveness.
How It Works: Digital Pan/Tilt/Zoom
The lenses in a camera control how much of the room can be in the shot – the image area. Zooming in
optically makes the image area smaller by moving the lenses. Zooming in digitally makes the image area
smaller by using the pixels from a smaller portion of the image sensor. Either way, the effect is the same:
When the image area is smaller, everything in the shot looks bigger.
Digital pan and tilt work when the camera is zoomed in. If some image area is available outside the shot,
the camera can pan and tilt by moving the image area to use pixels outside the current shot. As the
camera zooms in, the image area is a smaller part of the total field, so more pan and tilt is available. But if
the current shot uses all the pixels, there's no room to pan or tilt.
The unmasked portion in each frame of the diagram represents the zoomed image while the camera
pans from the Mars globe to Dr. Sagan.
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How It Works: Auto-framing
Auto-framing uses digital pan, tilt, and zoom to center the source of motion, so the image is almost
always zoomed in at least slightly.
Vaddio‘s Auto-framing is based on motion detection. It won't mistake pictures for people, it still works if
you turn away from the camera, and you don't have to wear a special device. But with no special device
to follow, Auto-framing does not necessarily keep the shot on its original subject.
nAuto-framing is enabled by default.
nThe camera tries to keep the frame centered on the source of motion.
nIf the motion is small, the camera zooms in.
nWhen the camera does not detect any motion, by default it zooms out. This behavior is configurable.
nIf the motion is near the edge of the field of view, it can't be centered in the frame.
nIf the motion is mostly outside the field of view, the camera can only detect the small part of the motion
within its field of view.
In this diagram, the unmasked area represents the framed area. The area of motion is large (which limits
the zoom) and the two people on the left are near the edge of the total field of view, so the camera cannot
pan far enough to center the people in the frame.
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