Lenovo ThinkSystem 4350 Series User manual

ThinkSystem 4350/5350/9350 Series Adapters
Installation and User Guide

Note
Before usin this information and the product it supports, be sure to read and understand the safety
information and the safety instructions, which are available at:
http://thinksystem.lenovofiles.com/help/topic/safety_documentation/pdf_files.html
In addition, be sure that you are familiar with the terms and conditions of the Lenovo warranty for your server,
which can be found at:
http://datacentersupport.lenovo.com/warrantylookup
First Edition (July 2021)
© Copyright Lenovo 2021.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services
Administration (GSA) contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-
05925.

Contents
Safety . . . . . . . . . . . . . . . . . . . ii
Chapter 1. A out this guide . . . . . . . 1
Before you be in . . . . . . . . . . . . . . . 1
Terms . . . . . . . . . . . . . . . . . . . 1
Find more information . . . . . . . . . . . . . 1
Chapter 2. Adapter Characteristics . . . 3
About ThinkSystem 4350 Series adapter . . . . . . 3
Standard features . . . . . . . . . . . . . 3
Mechanical information . . . . . . . . . . . 3
About ThinkSystem 4350–8i . . . . . . . . . 5
About ThinkSystem 4350–16i . . . . . . . . 6
About ThinkSystem RAID 5350–8i adapter . . . . . 7
Standard features . . . . . . . . . . . . . 7
Mechanical information . . . . . . . . . . . 7
About ThinkSystem RAID 5350–8i . . . . . . . 9
About ThinkSystem RAID 9350 Series adapter . . . 10
Standard features . . . . . . . . . . . . 10
Mechanical information . . . . . . . . . . 10
About the ThinkSystem RAID 9350–8i . . . . 13
About the ThinkSystem RAID 9350–16i . . . . 14
Chapter 3. Hardware installation . . . 17
Requirements . . . . . . . . . . . . . . . 17
Installin the adapter . . . . . . . . . . . . . 18
Installin RAID super capacitor module . . . . . 20
Installin device driver . . . . . . . . . . . . 21
Chapter 4. Solving pro lems . . . . . 23
Troubleshootin checklist . . . . . . . . . . . 23
Appendix A. Technical
specifications . . . . . . . . . . . . . 25
Appendix B. Getting help and
technical assistance . . . . . . . . . . 27
Before you call . . . . . . . . . . . . . . . 27
Contactin support . . . . . . . . . . . . . 28
Appendix C. Notices. . . . . . . . . . 29
Telecommunication re ulatory statement . . . . . 30
Electronic emission notices . . . . . . . . . . 30
Taiwan BSMI RoHS declaration . . . . . . . 30
Taiwan import and export contact information . . . 31
Trademarks . . . . . . . . . . . . . . . . 31
© Copyri ht Lenovo 2021 i

Safety
Before usin this information and the product it supports, be sure to read and understand the safety
information and the safety instructions, which are available at:
http://thinksystem.lenovofiles.com/help/topic/safety_documentation/pdf_files.html
To ensure your personal safety and the safety of your equipment:
• Keep your work area and the server clean and clear of debris.
• Before openin the system cabinet, unplu the power cord.
Electrostatic Discharge (ESD)
CAUTION:
ESD can damage electronic components when they are improperly handled, and can result in total or
intermittent failures. Always follow ESD-prevention procedures when removing and replacing
components.
To prevent ESD dama e:
• Use an ESD wrist or ankle strap and ensure that it makes skin contact. Connect the equipment end of the
strap to an unpainted metal surface on the chassis.
• Avoid touchin the adapter a ainst your clothin . The wrist strap protects components from ESD on the
body only.
• Handle the adapter by its bracket or ed es only. Avoid touchin the printed circuit board or the
connectors.
• Put the adapter down only on an antistatic surface such as the ba supplied in your kit.
• If you are returnin the adapter to Lenovo Product Support, put it back in its antistatic ba immediately.
If a wrist strap is not available, round yourself by touchin the metal chassis before handlin the adapter or
any other part of the computer.

Chapter 1. A out this guide
This Installation and User Guide explains how to install and set up your ThinkSystem adapters, includin
driver installation, BIOS operations, troubleshootin tips, and instructions for flashin the adapter firmware.
The followin adapter models are described in this uide:
• ThinkSystem 4350–8i SAS/SATA 12Gb HBA
• ThinkSystem 4350–16i SAS/SATA 12Gb HBA
• ThinkSystem RAID 5350–8i PCIe 12Gb Adapter
• ThinkSystem RAID 9350–8i 2GB Flash PCIe 12Gb Adapter
• ThinkSystem RAID 9350–16i 4GB Flash PCIe 12Gb Adapter
Before you egin
This uide is intended for data stora e and IT professionals who are responsible for installin , confi urin ,
and maintainin the ThinkSystem adapters in computers or servers in a "cloud" or data center environment.
You should be familiar with computer hardware, operatin system administration, data stora e devices, and
SAS and Serial ATA (SATA) technolo y.
If you are responsible for mana in stora e resources on the adapters, you should be familiar with RAID
technolo y and creation of bootable hardware RAID volumes.
Terms
Many of the terms and concepts referred to in this uide are known to computer users by multiple names.
This uide uses these terms:
• Host Bus Adapter or HBA (also known as controller, adapter, or I/O card)
• Disk drive (also known as hard disk, hard drive, or hard disk drive)
• Solid State Drive (also known as SSD or non-rotatin stora e media)
• Enclosure (also known as a stora e enclosure, or disk drive enclosure)
Find more information
You can find more information about your adapter by referrin to these documents.
• Lenovo Press
Provides more details about adapters for ThinkSystem servers.
• ThinkSystem 4350/5350/9350 Series Adapters Software User Guide
Describes how to use the SAS/SATA Confi uration Utility throu h UEFI/HII and ARCCONF Utility.
© Copyri ht Lenovo 2021 1

2ThinkSystem 4350/5350/9350 Series Adapters Installation and User Guide

Chapter 2. Adapter Characteristics
A out ThinkSystem 4350 Series adapter
This chapter provides an overview of features of the ThinkSystem 4350 Series adapters.
Standard features
• Support for SAS and SATA Hard Disk Drives (HDD), Solid State Drives (SSD), and SAS tape drives
• UEFI pre-boot BIOS
• Flash ROM for updates to firmware and BIOS
• Up to 8 ports, 12 Gbps SAS I/O and 8 Gbps PCIe I/O with ThinkSystem 4350-8i
• Up to 16 ports, 12 Gbps SAS I/O and 8 Gbps PCIe I/O with ThinkSystem 4350-16i
• SAS 3.0, PCIe 3.0
• Low-profile MD2 form factor
• Mini-SAS HD connectors
• Thermal sensor, with lo in capabilities
Mechanical information
Board dimensions
This table shows the board dimensions of the ThinkSystem 4350 Series adapter.
Table . ThinkSystem 4350 Series board dimensions
Dimension Measurement
Hei ht 68.884 mm (2.712 inches)
Len th 167.64 mm (6.600 inches)
PCB Thickness 1.575 mm (0.062 inches)
Max Component Hei ht, Top Side 14.478 mm (0.570 inches)
Max Component Hei ht, Bottom Side 2.667 mm (0.105 inches)
Heat sink
ThinkSystem 4350 Series adapters include a passive heat sink. For airflow requirements, see “Environmental
specifications” on pa e 25.
© Copyri ht Lenovo 2021 3

Visual indicators
LEDs on ThinkSystem 4350 Series adapters provide a visual indication for the board hardware status. The
LED locations vary, and may be on the front of the board or back of the board (see Fi ure 1 “ThinkSystem
4350 Series LED locations” on pa e 4), and include DDR LEDs (also referred to as Flash-Based Write Cache,
or FBWC, LEDs) and status LEDs. The LED states are described in Table 2 “ThinkSystem 4350 Series Status
LEDs” on pa e 4.
Front panel brackets have three holes for the Heartbeat LED, Fault LED, and Crypto LED.
Figure . ThinkSystem 4350 Series LED locations
ThinkSystem 4350–8i (on the front of board) ThinkSystem 4350–16i (on the back of board)
Table 2. ThinkSystem 4350 Series Status LEDs
LED Color Function
HEARTBEAT (DS5) Green Heartbeat (blinks once per/second when firmware is
operatin normally)
FAULT (DS7) Oran e (8i adapters)
Yellow (16i adapters)
Hardware Lockup/Fault
CRYPTO (DS1) Green Crypto raphic State: always off
ThinkSystem 4350 Series adapters do not support
controller-side encryption.
4ThinkSystem 4350/5350/9350 Series Adapters Installation and User Guide

Table 2. ThinkSystem 4350 Series Status LEDs (continued)
LED Color Function
AVS_ENB (DS2) Green The controller is operatin normally if this LED is on or off:
• On = Adaptive Volta e Scalin (AVS) Enabled
• Off =Adaptive Volta e Scalin (AVS) Disabled
Note: Not supported on ThinkSystem 4350-16i adapters.
PAL_DEBUG (DS10) Yellow (8i adapters)
Red (16i adapters)
Reserved: always off.
ThinkSystem 4350 Series adapters do not support this
feature.
A out ThinkSystem 4350–8i
The ThinkSystem 4350–8i is a SAS Host Bus Adapter with these features:
Figure 2. ThinkSystem 4350–8i
1 Mountin bracket 4 Mini SAS HD connectors
2 HDA mode jumper 5 PCIe x8 connector
3 UART
Note: The HDA mode jumper is only for debu purposes. It disables the firmware on the controller so that
special tools can be used to remove the controller. It is only provided at the explicit direction of support.
Chapter 2.Adapter Characteristics 5

Table 3. ThinkSystem 4350–8i specifications
Form factor PCIe Low-profile MD2
Bus compatibility PCIe 3.0
PCIe bus width x8
Data transfer rate 12 Gb/s per port
Phys (Unified Serial Ports) 8
Standard memory 32 MB boot flash, 256 KB SEEPROM, 128 KB MRAM
Connectors, internal 1x2 mini-SAS HD x8
Maximum number of disk drivers 8 direct-attached (or up to 256 with expanders)
Thermal sensor Inlet ambient temperature, ASIC die temperature, Top-side board ambient
temperature, Bottom-side board ambient temperature
A out ThinkSystem 4350–16i
The ThinkSystem 4350–16i is a SAS Host Bus Adapter with these features:
Figure 3. ThinkSystem 4350– 6i
1 Mountin bracket 4 PCIe x8 connector
2 UART 5 HDA mode jumper
3 4 internal mini-SAS HD connectors (CN0–CN3)
Note: The HDA mode jumper is only for debu purposes. It disables the firmware on the controller so that
special tools can be used to remove the controller. These are only provided at the explicit direction of
support.
6ThinkSystem 4350/5350/9350 Series Adapters Installation and User Guide

Table 4. ThinkSystem 4350– 6i specifications
Form factor PCIe Low-profile MD2
Bus compatibility PCIe 3.0
PCIe bus width x8
Data transfer rate 12 Gb/s per port
Phys (Unified Serial Ports) 16
Standard memory 32 MB boot flash, 128 KB SEEPROM, 128 KB MRAM
Connectors, internal 4 mini-SASHD x4
Maximum number of disk drivers 16 direct-attached (or up to 256 with expanders)
Thermal sensor Ambient temperature, ASIC die temperature
A out ThinkSystem RAID 5350–8i adapter
This chapter provides an overview of features of the ThinkSystem RAID 5350–8i adapter.
Standard features
• Support for SAS and SATA Hard Disk Drives (HDD) and Solid State Drives (SSD)
• UEFI pre-boot BIOS
• Flash ROM for updates to firmware and BIOS
• Up to 8 ports, 12 Gbps SAS I/O and 8 Gbps PCIe I/O with ThinkSystem 5350–8i
• SAS 3.0, PCIe 3.0
• Low-profile MD2 form factor
• Mini-SAS HD connectors
• Thermal sensor, with lo in capabilities
• Support for RAID 0, 1, 5, 10
Mechanical information
Board dimensions
This table shows the board dimensions of the ThinkSystem RAID 5350–8i adapter.
Table 5. ThinkSystem RAID 5350–8i board dimensions
Dimension Measurement
Hei ht 68.884 mm (2.712 inches)
Len th 167.64 mm (6.600 inches)
PCB Thickness 1.575 mm (0.062 inches)
Max Component Hei ht, Top Side 14.478 mm (0.570 inches)
Max Component Hei ht, Bottom Side 2.667 mm (0.105 inches)
Chapter 2.Adapter Characteristics 7

Heat sink
ThinkSystem RAID 5350–8i adapters include a passive heat sink capable of bidirectional airflow. The heat
sink does not support an optional fan. The heat sink has four push-pins located at its four corners to ensure
an even distribution of force across the top of the ASIC. For airflow requirements, see “Environmental
specifications” on pa e 25.
Visual indicators
LEDs on ThinkSystem RAID 5350-8i adapters provide a visual indication for the board hardware status. The
LED locations vary, and may be on the front of the board or back of the board (see Fi ure 4 “ThinkSystem
RAID 5350–8i LED locations” on pa e 8). The LED states are described in Table 6 “ThinkSystem RAID 5350–
8i Status LEDs” on pa e 8.
Figure 4. ThinkSystem RAID 5350–8i LED locations
Table 6. ThinkSystem RAID 5350–8i Status LEDs
LED Color Function
HEARTBEAT (DS5) Green Heartbeat (blinks once per second when firmware is operatin normally)
FAULT (DS7) Oran e Hardware Lockup/Fault
CRYPTO (DS1) Green Crypto raphic State: always off.
ThinkSystem RAID 5350-8i adapters do not support controller-side
encryption.
8ThinkSystem 4350/5350/9350 Series Adapters Installation and User Guide

Table 6. ThinkSystem RAID 5350–8i Status LEDs (continued)
LED Color Function
AVS_ENB (DS2) Green • On = Adaptive Volta e Scalin (AVS) enabled
• Off = Adaptive Volta e Scalin (AVS) disabled
PAL_DEBUG (DS10) Yellow Debu LED control si nal
A out ThinkSystem RAID 5350–8i
The ThinkSystem RAID 5350–8i is a SAS Host Bus Adapter with these features:
Figure 5. ThinkSystem RAID 5350–8i
1 Mountin bracket 4 Internal mini-SAS HD connectors (CN0, CN1)
2 HDA mode jumper 5 PCIe x8 connector
3 UART
Note: The HDA mode jumper is only for debu purposes. It disables the firmware on the controller so that
special tools can be used to remove the controller. These are only provided at the explicit direction of
support.
Table 7. ThinkSystem RAID 5350–8i specifications
Form factor Low-profile MD2 (smaller than MD2)
Bus compatibility PCIe 3.0
PCIe bus width x8
Data transfer rate 12 Gb/s per port
Chapter 2.Adapter Characteristics 9

Table 7. ThinkSystem RAID 5350–8i specifications (continued)
Phys (Unified Serial Ports) 8
Standard memory 32 MB boot flash, 32 Kb SEEPROM, 128 Kb MRAM
Connectors, internal 1x2 mini-SAS HD x4
Maximum number of disk drivers 4/port direct-attached (or up to 246 with expanders)
Thermal sensor Inlet ambient temperature, ASIC die temperature, Top-side board ambient
temperature, Bottom-side board ambient temperature
A out ThinkSystem RAID 9350 Series adapter
This chapter provides an overview of features of the ThinkSystem RAID 9350 Series adapters.
Standard features
• Support for SAS and SATA Hard Disk Drives (HDD) and Solid State Drives (SSD)
• UEFI pre-boot BIOS
• Flash ROM for updates to firmware and BIOS
• Up to 8 ports, 12 Gbps SAS I/O and 8 Gbps PCIe I/O with ThinkSystem 9350-8i
• Up to 16 ports, 12 Gbps SAS I/O and 8 Gbps PCIe I/O with ThinkSystem 9350-16i
• SAS 3.0, PCIe 3.0
• Low-profile MD2 form factor
• Mini-SAS HD connectors
• Cache protection with super capacitor module
• Thermal sensor, with lo in capabilities
• GUI and CLI mana ement utilities
• Support for RAID 0, 1, 5, 6, 10, 50, 60, 1 triple, 10 triple
• Universal asynchronous receiver/transmitter (UART) debu /dia nostic port
Mechanical information
Board dimensions
This table shows the board dimensions of the ThinkSystem RAID 9350 Series adapter.
Table 8. ThinkSystem RAID 9350 Series board dimensions
Dimension Measurement
Hei ht 68.884 mm (2.712 inches)
Len th 167.64 mm (6.600 inches)
PCB Thickness 1.575 mm (0.062 inches)
Max Component Hei ht, Top Side 14.478 mm (0.570 inches)
Max Component Hei ht, Bottom Side 2.667 mm (0.105 inches)
10 ThinkSystem 4350/5350/9350 Series Adapters Installation and User Guide

Heat sink
ThinkSystem RAID 9350 Series adapters include a passive heat sink, which does not support an optional fan.
The heat sink has four push-pins located at its four corners to ensure an even distribution of force across the
top of the ASIC. For airflow requirements, see “Environmental specifications” on pa e 25.
Visual indicators
LEDs on ThinkSystem RAID 9350 Series adapters provide a visual indication for the board hardware status
and cache backup system. The LED locations vary, and may be on the front of the board or back of the
board (see Fi ure 6 “ThinkSystem RAID 9350 Series LED locations” on pa e 11), and include DDR LEDs
(also referred to as Flash-Based Write Cache, or FBWC, LEDs) and status LEDs. The LED states are
described in Table 9 “ThinkSystem RAID 9350 Series Status LEDs” on pa e 12 and Table 10 “ThinkSystem
RAID 9350 Series DDR/FBWC LED states” on pa e 12.
Front panel brackets on ThinkSystem RAID 9350–8i controllers have three holes for the Heartbeat LED, Fault
LED, and Crypto LED.
Figure 6. ThinkSystem RAID 9350 Series LED locations
ThinkSystem RAID 9350–8i (on the front of board) ThinkSystem RAID 9350–16i (on the back of board)
Chapter 2.Adapter Characteristics 11

Table 9. ThinkSystem RAID 9350 Series Status LEDs
LED Color Function
DDR_LED1 (DS8) Oran e (8i adapters)
Yellow (16i adapters)
Cache backup error
See Table 10 “ThinkSystem RAID 9350 Series DDR/FBWC
LED states” on pa e 12.
DDR_LED2 (DS9) Green Dirty cache
See Table 10 “ThinkSystem RAID 9350 Series DDR/FBWC
LED states” on pa e 12.
DDR_LED3 (DS4) Green Char e status
See Table 10 “ThinkSystem RAID 9350 Series DDR/FBWC
LED states” on pa e 12.
HEARTBEAT (DS5) Green Heartbeat (blinks once per/second when firmware is
operatin normally)
FAULT (DS7) Oran e (8i adapters)
Yellow (16i adapters)
Hardware Lockup/Fault
CRYPTO (DS1) Green Crypto raphic State: always off
ThinkSystem 9350 Series adapters do no support controller-
side encryption.
AVS_ENB (DS2) Green The controller is operatin normally if this LED is on or off:
• On = Adaptive Volta e Scalin (AVS) Enabled
• Off =Adaptive Volta e Scalin (AVS) Disabled
Note: Not supported on ThinkSystem RAID 9350-16i
adapters.
PAL_DEBUG (DS10) Yellow (8i adapters)
Red (16i adapters)
Debu LED control si nal
Table 0. ThinkSystem RAID 9350 Series DDR/FBWC LED states
Cache Status DDR_LED1
(Yellow)
DDR_LED2
(Green)
DDR_LED3
(Green)
Comments
Power-ON state Off 1 Hz 1 Hz Power-up
Not Char ed Off Off 1 Hz Backup power not ready
Battery Char ed/not
dirty
Off Off On Backup power ready, no dirty cache
Battery Char ed/
dirty
Off On On Backup power ready, dirty cache
No Battery On On On Cache error/ Battery not connected
Over Temperature 1 Hz On Off Over temperature
Backup in Pro ress Off 1 Hz Off Backup State
Backup in Flash Off On 1 Hz Backup State Cont. State
12 ThinkSystem 4350/5350/9350 Series Adapters Installation and User Guide

Table 0. ThinkSystem RAID 9350 Series DDR/FBWC LED states (continued)
Cache Status DDR_LED1
(Yellow)
DDR_LED2
(Green)
DDR_LED3
(Green)
Comments
Backup Complete Off On Off Backup complete state
Char e Timeout 2 Hz 2 Hz On Battery char e timeout
General Error On On On Cache Error
Backup Incomplete 1 Hz 1 Hz Off Idle State & BDtF & brownout& bad
volt
Backup/restore Error On On Off Backup complete state, restore error
A out the ThinkSystem RAID 9350–8i
The ThinkSystem RAID 9350-8i is a SAS Host Bus Adapter with these features:
Figure 7. ThinkSystem RAID 9350–8i
1 Mountin bracket 4 Super capacitor connector
2 HDA mode jumper 5 Internal mini-SAS HD connectors (CN0, CN1)
3 UART 6 PCIe x8 connector
Note: The HDA mode jumper is only for debu purposes. It disables the firmware on the controller so that
special tools can be used to remove the controller. These are only provided at the explicit direction of
support.
Chapter 2.Adapter Characteristics 13

Table . ThinkSystem RAID 9350–8i specifications
Form factor Low-profile MD2
Bus compatibility PCIe 3.0
PCIe bus width x8
Data transfer rate 12 Gb/s per port
Phys (Unified Serial Ports) 8
Standard memory 32 MB boot flash, 256 Kb SEEPROM, 1 Mb MRAM
Cache 2 GB
Connectors, internal 2 mini-SAS HD x4
Maximum number of disk drivers 8 direct-attached (or up to 246 with expanders)
Controller-side encryption No
Thermal sensor Inlet ambient temperature, ASIC die temperature, Top-side board ambient
temperature, Bottom-side board ambient temperature
Cache Protection/Backup Inte rated SC57A92547 backup module with filler and external super capacitor
A out the ThinkSystem RAID 9350–16i
The ThinkSystem RAID 9350–16i is a SAS Host Bus Adapter with these features:
Figure 8. ThinkSystem RAID 9350– 6i
14 ThinkSystem 4350/5350/9350 Series Adapters Installation and User Guide

1 Mountin bracket 4 4 internal mini-SAS HD connectors (CN0–CN3)
2 UART 5 PCIe x8 connector
3 Super capacitor connector 6 HDA mode jumper
Note: The HDA mode jumper is only for debu purposes. It disables the firmware on the controller so that
special tools can be used to remove the controller. These are only provided at the explicit direction of
support.
Table 2. ThinkSystem RAID 9350– 6i specifications
Form factor Low-profile MD2
Bus compatibility PCIe 3.0
PCIe bus width x8
Data transfer rate 12 Gb/s per port
Phys (Unified Serial Ports) 16
Standard memory 32 MB boot flash, 128 Kb SEEPROM, 128 Kb MRAM
Cache 4 GB
Connectors, internal 4 mini-SAS HD x4
Maximum number of disk drivers 16 direct-attached (or up to 238 with expanders)
Controller-side encryption No
Thermal sensor Processor temperature, ambient temperature
Cache Protection/Backup Inte rated SC57A92547 backup module with filler and external super capacitor
Chapter 2.Adapter Characteristics 15

16 ThinkSystem 4350/5350/9350 Series Adapters Installation and User Guide