Lenovo ThinkSystem 4350 Series User manual

ThinkSystem 4350/5350/9350 Series Adapters
Installation and User Guide

Note
Before usin this information and the product it supports, be sure to read and understand the safety
information and the safety instructions, which are available at:
http://thinksystem.lenovofiles.com/help/topic/safety_documentation/pdf_files.html
In addition, be sure that you are familiar with the terms and conditions of the Lenovo warranty for your server,
which can be found at:
http://datacentersupport.lenovo.com/warrantylookup
First Edition (July 2021)
© Copyright Lenovo 2021.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services
Administration (GSA) contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-
05925.

Contents
Safety . . . . . . . . . . . . . . . . . . . ii
Chapter 1. A out this guide . . . . . . . 1
Before you be in . . . . . . . . . . . . . . . 1
Terms . . . . . . . . . . . . . . . . . . . 1
Find more information . . . . . . . . . . . . . 1
Chapter 2. Adapter Characteristics . . . 3
About ThinkSystem 4350 Series adapter . . . . . . 3
Standard features . . . . . . . . . . . . . 3
Mechanical information . . . . . . . . . . . 3
About ThinkSystem 4350–8i . . . . . . . . . 5
About ThinkSystem 4350–16i . . . . . . . . 6
About ThinkSystem RAID 5350–8i adapter . . . . . 7
Standard features . . . . . . . . . . . . . 7
Mechanical information . . . . . . . . . . . 7
About ThinkSystem RAID 5350–8i . . . . . . . 9
About ThinkSystem RAID 9350 Series adapter . . . 10
Standard features . . . . . . . . . . . . 10
Mechanical information . . . . . . . . . . 10
About the ThinkSystem RAID 9350–8i . . . . 13
About the ThinkSystem RAID 9350–16i . . . . 14
Chapter 3. Hardware installation . . . 17
Requirements . . . . . . . . . . . . . . . 17
Installin the adapter . . . . . . . . . . . . . 18
Installin RAID super capacitor module . . . . . 20
Installin device driver . . . . . . . . . . . . 21
Chapter 4. Solving pro lems . . . . . 23
Troubleshootin checklist . . . . . . . . . . . 23
Appendix A. Technical
specifications . . . . . . . . . . . . . 25
Appendix B. Getting help and
technical assistance . . . . . . . . . . 27
Before you call . . . . . . . . . . . . . . . 27
Contactin support . . . . . . . . . . . . . 28
Appendix C. Notices. . . . . . . . . . 29
Telecommunication re ulatory statement . . . . . 30
Electronic emission notices . . . . . . . . . . 30
Taiwan BSMI RoHS declaration . . . . . . . 30
Taiwan import and export contact information . . . 31
Trademarks . . . . . . . . . . . . . . . . 31
© Copyri ht Lenovo 2021 i

Safety
Before usin this information and the product it supports, be sure to read and understand the safety
information and the safety instructions, which are available at:
http://thinksystem.lenovofiles.com/help/topic/safety_documentation/pdf_files.html
To ensure your personal safety and the safety of your equipment:
• Keep your work area and the server clean and clear of debris.
• Before openin the system cabinet, unplu the power cord.
Electrostatic Discharge (ESD)
CAUTION:
ESD can damage electronic components when they are improperly handled, and can result in total or
intermittent failures. Always follow ESD-prevention procedures when removing and replacing
components.
To prevent ESD dama e:
• Use an ESD wrist or ankle strap and ensure that it makes skin contact. Connect the equipment end of the
strap to an unpainted metal surface on the chassis.
• Avoid touchin the adapter a ainst your clothin . The wrist strap protects components from ESD on the
body only.
• Handle the adapter by its bracket or ed es only. Avoid touchin the printed circuit board or the
connectors.
• Put the adapter down only on an antistatic surface such as the ba supplied in your kit.
• If you are returnin the adapter to Lenovo Product Support, put it back in its antistatic ba immediately.
If a wrist strap is not available, round yourself by touchin the metal chassis before handlin the adapter or
any other part of the computer.

Chapter 1. A out this guide
This Installation and User Guide explains how to install and set up your ThinkSystem adapters, includin
driver installation, BIOS operations, troubleshootin tips, and instructions for flashin the adapter firmware.
The followin adapter models are described in this uide:
• ThinkSystem 4350–8i SAS/SATA 12Gb HBA
• ThinkSystem 4350–16i SAS/SATA 12Gb HBA
• ThinkSystem RAID 5350–8i PCIe 12Gb Adapter
• ThinkSystem RAID 9350–8i 2GB Flash PCIe 12Gb Adapter
• ThinkSystem RAID 9350–16i 4GB Flash PCIe 12Gb Adapter
Before you egin
This uide is intended for data stora e and IT professionals who are responsible for installin , confi urin ,
and maintainin the ThinkSystem adapters in computers or servers in a "cloud" or data center environment.
You should be familiar with computer hardware, operatin system administration, data stora e devices, and
SAS and Serial ATA (SATA) technolo y.
If you are responsible for mana in stora e resources on the adapters, you should be familiar with RAID
technolo y and creation of bootable hardware RAID volumes.
Terms
Many of the terms and concepts referred to in this uide are known to computer users by multiple names.
This uide uses these terms:
• Host Bus Adapter or HBA (also known as controller, adapter, or I/O card)
• Disk drive (also known as hard disk, hard drive, or hard disk drive)
• Solid State Drive (also known as SSD or non-rotatin stora e media)
• Enclosure (also known as a stora e enclosure, or disk drive enclosure)
Find more information
You can find more information about your adapter by referrin to these documents.
• Lenovo Press
Provides more details about adapters for ThinkSystem servers.
• ThinkSystem 4350/5350/9350 Series Adapters Software User Guide
Describes how to use the SAS/SATA Confi uration Utility throu h UEFI/HII and ARCCONF Utility.
© Copyri ht Lenovo 2021 1

2ThinkSystem 4350/5350/9350 Series Adapters Installation and User Guide

Chapter 2. Adapter Characteristics
A out ThinkSystem 4350 Series adapter
This chapter provides an overview of features of the ThinkSystem 4350 Series adapters.
Standard features
• Support for SAS and SATA Hard Disk Drives (HDD), Solid State Drives (SSD), and SAS tape drives
• UEFI pre-boot BIOS
• Flash ROM for updates to firmware and BIOS
• Up to 8 ports, 12 Gbps SAS I/O and 8 Gbps PCIe I/O with ThinkSystem 4350-8i
• Up to 16 ports, 12 Gbps SAS I/O and 8 Gbps PCIe I/O with ThinkSystem 4350-16i
• SAS 3.0, PCIe 3.0
• Low-profile MD2 form factor
• Mini-SAS HD connectors
• Thermal sensor, with lo in capabilities
Mechanical information
Board dimensions
This table shows the board dimensions of the ThinkSystem 4350 Series adapter.
Table . ThinkSystem 4350 Series board dimensions
Dimension Measurement
Hei ht 68.884 mm (2.712 inches)
Len th 167.64 mm (6.600 inches)
PCB Thickness 1.575 mm (0.062 inches)
Max Component Hei ht, Top Side 14.478 mm (0.570 inches)
Max Component Hei ht, Bottom Side 2.667 mm (0.105 inches)
Heat sink
ThinkSystem 4350 Series adapters include a passive heat sink. For airflow requirements, see “Environmental
specifications” on pa e 25.
© Copyri ht Lenovo 2021 3

Visual indicators
LEDs on ThinkSystem 4350 Series adapters provide a visual indication for the board hardware status. The
LED locations vary, and may be on the front of the board or back of the board (see Fi ure 1 “ThinkSystem
4350 Series LED locations” on pa e 4), and include DDR LEDs (also referred to as Flash-Based Write Cache,
or FBWC, LEDs) and status LEDs. The LED states are described in Table 2 “ThinkSystem 4350 Series Status
LEDs” on pa e 4.
Front panel brackets have three holes for the Heartbeat LED, Fault LED, and Crypto LED.
Figure . ThinkSystem 4350 Series LED locations
ThinkSystem 4350–8i (on the front of board) ThinkSystem 4350–16i (on the back of board)
Table 2. ThinkSystem 4350 Series Status LEDs
LED Color Function
HEARTBEAT (DS5) Green Heartbeat (blinks once per/second when firmware is
operatin normally)
FAULT (DS7) Oran e (8i adapters)
Yellow (16i adapters)
Hardware Lockup/Fault
CRYPTO (DS1) Green Crypto raphic State: always off
ThinkSystem 4350 Series adapters do not support
controller-side encryption.
4ThinkSystem 4350/5350/9350 Series Adapters Installation and User Guide

Table 2. ThinkSystem 4350 Series Status LEDs (continued)
LED Color Function
AVS_ENB (DS2) Green The controller is operatin normally if this LED is on or off:
• On = Adaptive Volta e Scalin (AVS) Enabled
• Off =Adaptive Volta e Scalin (AVS) Disabled
Note: Not supported on ThinkSystem 4350-16i adapters.
PAL_DEBUG (DS10) Yellow (8i adapters)
Red (16i adapters)
Reserved: always off.
ThinkSystem 4350 Series adapters do not support this
feature.
A out ThinkSystem 4350–8i
The ThinkSystem 4350–8i is a SAS Host Bus Adapter with these features:
Figure 2. ThinkSystem 4350–8i
1 Mountin bracket 4 Mini SAS HD connectors
2 HDA mode jumper 5 PCIe x8 connector
3 UART
Note: The HDA mode jumper is only for debu purposes. It disables the firmware on the controller so that
special tools can be used to remove the controller. It is only provided at the explicit direction of support.
Chapter 2.Adapter Characteristics 5

Table 3. ThinkSystem 4350–8i specifications
Form factor PCIe Low-profile MD2
Bus compatibility PCIe 3.0
PCIe bus width x8
Data transfer rate 12 Gb/s per port
Phys (Unified Serial Ports) 8
Standard memory 32 MB boot flash, 256 KB SEEPROM, 128 KB MRAM
Connectors, internal 1x2 mini-SAS HD x8
Maximum number of disk drivers 8 direct-attached (or up to 256 with expanders)
Thermal sensor Inlet ambient temperature, ASIC die temperature, Top-side board ambient
temperature, Bottom-side board ambient temperature
A out ThinkSystem 4350–16i
The ThinkSystem 4350–16i is a SAS Host Bus Adapter with these features:
Figure 3. ThinkSystem 4350– 6i
1 Mountin bracket 4 PCIe x8 connector
2 UART 5 HDA mode jumper
3 4 internal mini-SAS HD connectors (CN0–CN3)
Note: The HDA mode jumper is only for debu purposes. It disables the firmware on the controller so that
special tools can be used to remove the controller. These are only provided at the explicit direction of
support.
6ThinkSystem 4350/5350/9350 Series Adapters Installation and User Guide