Lenovo ThinkPad N5321 User manual

ThinkPadN5321MobileBroadbandHSPA+
UserGuide

http://www.lenovo.com/safety
Note:Beforeinstallingtheproduct,besuretoreadthewarrantyinformationinAppendixB“LenovoLimited
Warranty”onpage9.
FirstEdition(April2013)
©CopyrightLenovo2013.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesAdministration
“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.

Contents
Chapter1.AboutthewirelessWAN
adapter.................1
Productdescription..............1
Chapter2.Installingthewireless
WANadapter..............3
Beforeyoubegin...............3
InstallingthewirelessWANadapter.......3
ConguringthewirelessWANadapteronWindows
operatingsystems..............3
Chapter3.Troubleshooting.......5
AppendixA.ServiceandSupport....7
Onlinetechnicalsupport............7
Telephonetechnicalsupport..........7
AppendixB.LenovoLimited
Warranty.................9
Part1-GeneralTerms............9
Part2-Country-specicTerms........11
Part3-WarrantyServiceInformation......14
SuplementodeGarantíaparaMéxico......15
AppendixC.Wirelessrelated
information..............17
Usageenvironmentandyourhealth......17
AppendixD.Electronicemission
notices................19
FederalCommunicationsCommission(FCC)
DeclarationofConformity..........19
USA-FederalCommunicationsCommission
(FCC)..................19
FCCIDofthewirelessadapter......19
Installationoftheapprovedwirelessadapter.20
FCCRFExposurecompliance.......20
EmergencyCalls............20
SimultaneoususeofRFtransmitters....20
Canada-IndustryCanada(IC)........20
ICCerticationnumber.........20
ExposureofhumanstoRFelds(RSS-102).21
IndustryCanadaClassBEmissionCompliance
Statement...............21
Numérod'homologationIC........21
Expositiondesêtreshumainsauxchamps
radioélectriques(RF)(CNR-102)......21
Avisdeconformitéàlaréglementation
d'lndustrieCanada...........22
Europe-EUDeclarationofConformity.....22
AppendixE.Notices..........29
Recyclinginformation............29
RecyclinginformationforBrazil........29
Trademarks................30
AppendixF .RestrictionofHazardous
SubstancesDirective(RoHS).....31
EuropeanUnionRoHS...........31
ChinaRoHS................31
TurkishRoHS...............31
UkraineRoHS...............31
IndiaRoHS................31
©CopyrightLenovo2013i

iiThinkPadN5321MobileBroadbandHSPA+UserGuide

Chapter1.AboutthewirelessWANadapter
ThischapterprovidesgeneralinformationabouttheThinkPad®N5321MobileBroadbandHSPA+(hereafter
referredtoasthewirelessWANadapter).
Productdescription
IfyouareusingaThinkPadcomputerthatsupportsthewirelessWideAreaNetwork(WAN)adapter,you
caninstallthewirelessWANadapterintoaPeripheralComponentInterconnect(PCI)ExpressM.2card
slotinyourcomputer.
Theoptionpackageincludesthefollowing:
•ThinkPadN5321MobileBroadbandHSPA+
•Setupposters
•Warrantyposter
©CopyrightLenovo20131

2ThinkPadN5321MobileBroadbandHSPA+UserGuide

Chapter2.InstallingthewirelessWANadapter
ThischapterprovidesinformationaboutinstallingthewirelessWANadapter,andinstructionsonhowto
congurethewirelessWANadapteronthefollowingoperatingsystems:
•Microsoft®Windows®7
•MicrosoftWindows8
Beforeyoubegin
BeforeinstallingthewirelessWANadapter,carefullyreadthefollowinginformation.
Attention:ThewirelessWANadapterisshippedwithanantistaticbag.Whenhandling,takethefollowing
precautionstopreventstaticelectricityfromdamagingtheelectronicparts:
•DonotopentheantistaticbaguntilyouarereadytoinstallthewirelessWANadapterintothePCIExpress
M.2cardslotinyourcomputer.
•BeforeremovingthewirelessWANadapterfromtheantistaticbag,drainstaticelectricityfromthebag
andfromyourbodybytouchingthebagtoametaltableoragroundedmetalobject.
InstallingthewirelessWANadapter
WheninstallingorreplacingthewirelessWANadapter,besuretofollowtheprecautionsbelow.
DANGER
Duringelectricalstorms,donotconnectthecabletoordisconnectitfromthetelephoneoutlet
onthewall.
DANGER
Electriccurrentfrompower,telephone,andcommunicationcablesishazardous.Toavoidshock
hazard,disconnectthecablesbeforeopeningthecoverofthePCIExpressM.2cardslot.
ToinstallthewirelessWANadapter,dothefollowing:
1.Turnoffthecomputer.
2.InstallthewirelessWANadapterfollowingthestep-by-stepinstructionsonthesetupposters.
Note:ContactyourlocalServiceProvidertoobtainaSubscriberIdentifyModule(SIM)cardifnecessary.
InstalltheSIMcardfollowingtheinstructionsintheuserguideforyourThinkPadcomputer.
3.Restartyourcomputer.
ConguringthewirelessWANadapteronWindowsoperatingsystems
TocongurethewirelessWANadapterontheWindows7orWindows8operatingsystem,dothefollowing:
FortheWindows7operatingsystem:
1.DownloadandinstallthedevicedriverforthewirelessWANadapterandtheLenovo®MobileBroadband
Activation(LMBA)programbydoingoneofthefollowing:
©CopyrightLenovo20133

•Gotohttp://www.lenovo.com/support/wireless,andthenfollowtheinstructionsonthescreen.
•StarttheThinkVantage®SystemUpdateprogrambydoingthefollowing:
a.ClickStart➙AllPrograms➙LenovoThinkVantageT ools.
b.Double-clickUpdateandDrivers.Then,followingtheinstructionsonthescreen.
2.StarttheLMBAprogramtoactivatethewirelessWANadapter.Anaccountwithamobilebroadband
ServiceProviderisrequired.
3.StarttheThinkVantageAccessConnections™programtoconrmyourwirelessconnectionortoassist
inresolvinganyconnectionproblems.Fordetailedcongurationinstructions,refertotheAccess
Connectionshelpinformationsystem.
Notes:ToopentheAccessConnectionshelpinformationsystem,dothefollowing:
a.ClickStart➙AllPrograms➙LenovoThinkVantageTools.
b.Double-clickInternetConnections.TheAccessConnectionswindowopens.
c.Clickthequestionmark(?),andthenclickAccessConnectionsHelp.
FortheWindows8operatingsystem:
1.DownloadandinstallthedevicedriverforthewirelessWANadapterandtheLenovoMobileAccess
(LMA)programbydoingoneofthefollowing:
•Gotohttp://www.lenovo.com/support/wireless,andthenfollowtheinstructionsonthescreen.
•UsetheSystemUpdateprogrambydoingthefollowing:
a.Right-clickanywhereontheStartscreen,andthenclickAllappsonthebottombar.TheApps
menuisdisplayed.
b.ClickSystemUpdate,andthenfollowtheinstructionsonthescreen.
2.StarttheLMAprogramtoactivatethewirelessWANadapter.Anaccountwithamobilebroadband
ServiceProviderisrequired.
Note:IfthereisnoLMAprograminstalledonthecomputer,searchtheLMAprogramintheWindows
Storeandinstallitbeforeyoubegin.
3.ClickLenovoMobileAccessfromtheStartscreen,andthenfollowtheinstructionsonthescreen.
4ThinkPadN5321MobileBroadbandHSPA+UserGuide

Chapter3.Troubleshooting
IfyouexperiencethefollowingproblemwiththewirelessWANadapter,trythesolutionprovidedtosolve
theproblem.
Problem:IhavecorrectlyinstalledthewirelessWANadapteronmycomputer,butthecomputerfailsto
recognizethewirelessWANadapter.
Solution:ResettheUniedExtensibleFirmwareInterface(UEFI)BasicInput/OutputSystem(BIOS)
congurationofyourcomputertothedefaultsettingsbydoingthefollowing:
1.Turnonthecomputer.
2.WhenyouseetheThinkPadlogoscreen,pressF1toentertheBIOS.
3.PressF9,andthenselectY estoloadthedefaultconguration.
4.PressF10tosavecongurationchangesandexit.TheSetupConrmationwindowopens.
5.SelectYesintheSetupConrmationwindow.Thecomputerrestarts.
Note:Afterthecomputerrestarts,theBIOSchangesareautomaticallysaved.Thereisnoneedtoreset
theBIOScongurationagainthenexttimeyoustartyourcomputer.
©CopyrightLenovo20135

6ThinkPadN5321MobileBroadbandHSPA+UserGuide

AppendixA.ServiceandSupport
Thefollowinginformationdescribesthetechnicalsupportthatisavailableforyourproduct,duringthe
warrantyperiodorthroughoutthelifeofyourproduct.RefertotheLenovoLimitedWarrantyforafull
explanationofLenovowarrantyterms.
Onlinetechnicalsupport
Onlinetechnicalsupportisavailableduringthelifetimeofaproductat:
http://www.lenovo.com/support
Productreplacementassistanceorexchangeofdefectivecomponentsalsoisavailableduringthewarranty
period.ALenovotechnicalsupportrepresentativecanhelpyoudeterminethebestalternative.Inaddition,if
yourLenovooptionisinstalledintoaLenovocomputer,theoptiontakesonthewarrantyofthecomputerin
whichitisinstalled.FormanyLenovocomputers,thiscanentitletheLenovooptionforwarrantyservice
uptothreeyears.
Telephonetechnicalsupport
InstallationandcongurationsupportthroughtheCustomerSupportCenterwillbeavailableuntil90days
aftertheoptionhasbeenwithdrawnfrommarketing.Afterthattime,thesupportiscancelled,ormade
availableforafee,atLenovo’sdiscretion.Additionalsupportisalsoavailableforanominalfee.
BeforecontactingaLenovotechnicalsupportrepresentative,pleasehavethefollowinginformationavailable:
optionnameandnumber,proofofpurchase,computermanufacturer,model,serialnumberandmanual,
theexactwordingofanyerrormessage,descriptionoftheproblem,andthehardwareandsoftware
congurationinformationforyoursystem.
Yourtechnicalsupportrepresentativemightwanttowalkyouthroughtheproblemwhileyouareatyour
computerduringthecall.
Telephonenumbersaresubjecttochangewithoutnotice.Themostup-to-datetelephonelistforLenovo
Supportisalwaysavailableathttp://www.lenovo.com/support/phone.Ifthetelephonenumberforyour
countryorregionisnotlisted,contactyourLenovoresellerorLenovomarketingrepresentative.
©CopyrightLenovo20137

8ThinkPadN5321MobileBroadbandHSPA+UserGuide

AppendixB.LenovoLimitedWarranty
L505-0010-0208/2011
ThisLenovoLimitedWarrantyconsistsofthefollowingparts:
Part1-GeneralTerms
Part2-Country-specicTerms
Part3-WarrantyServiceInformation
ThetermsofPart2replaceormodifytermsofPart1asspeciedforaparticularcountry.
Part1-GeneralTerms
ThisLenovoLimitedWarrantyappliesonlytoLenovohardwareproductsyoupurchasedforyourownuseand
notforresale.ThisLenovoLimitedWarrantyisavailableinotherlanguagesatwww.lenovo.com/warranty.
WhatthisWarrantyCovers
LenovowarrantsthateachLenovohardwareproductthatyoupurchaseisfreefromdefectsinmaterialsand
workmanshipundernormaluseduringthewarrantyperiod.Thewarrantyperiodfortheproductstartson
theoriginaldateofpurchaseasshownonyoursalesreceiptorinvoiceorasmaybeotherwisespecied
byLenovo.Thewarrantyperiodandtypeofwarrantyservicethatapplytoyourproductareasspecied
in“Part3-WarrantyServiceInformation”below.Thiswarrantyonlyappliestoproductsinthecountry
orregionofpurchase.
THISWARRANTYISYOUREXCLUSIVEWARRANTYANDREPLACESALLOTHERWARRANTIES
ORCONDITIONS,EXPRESSORIMPLIED,INCLUDING,BUTNOTLIMITEDTO,ANYIMPLIED
WARRANTIESORCONDITIONSOFMERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE.
ASSOMESTATESORJURISDICTIONSDONOTALLOWTHEEXCLUSIONOFEXPRESSOR
IMPLIEDWARRANTIES,THEABOVEEXCLUSIONMAYNOTAPPL YTOYOU.INTHATEVENT ,SUCH
WARRANTIESAPPL YONL YTOTHEEXTENTANDFORSUCHDURATIONASREQUIREDBYLAWAND
ARELIMITEDINDURATIONTOTHEWARRANTYPERIOD.ASSOMESTATESORJURISDICTIONSDO
NOTALLOWLIMITATIONSONTHEDURATIONOFANIMPLIEDWARRANTY,THEABOVELIMITATION
ONDURATIONMAYNOTAPPL YTOYOU.
HowtoObtainWarrantyService
Iftheproductdoesnotfunctionaswarrantedduringthewarrantyperiod,youmayobtainwarrantyserviceby
contactingLenovooraLenovoapprovedServiceProvider.AlistofapprovedServiceProvidersandtheir
telephonenumbersisavailableat:www.lenovo.com/support/phone.
Warrantyservicemaynotbeavailableinalllocationsandmaydifferfromlocationtolocation.Chargesmay
applyoutsideaServiceProvider’snormalservicearea.ContactalocalServiceProviderforinformation
specictoyourlocation.
CustomerResponsibilitiesforWarrantyService
Beforewarrantyserviceisprovided,youmusttakethefollowingsteps:
•followtheservicerequestproceduresspeciedbytheServiceProvider;
©CopyrightLenovo20139

•backuporsecureallprogramsanddatacontainedintheproduct;
•providetheServiceProviderwithallsystemkeysorpasswords;
•providetheServiceProviderwithsufcient,free,andsafeaccesstoyourfacilitiestoperformservice;
•removealldata,includingcondentialinformation,proprietaryinformationandpersonalinformation,from
theproductor,ifyouareunabletoremoveanysuchinformation,modifytheinformationtopreventits
accessbyanotherpartyorsothatitisnotpersonaldataunderapplicablelaw.TheServiceProvidershall
notberesponsibleforthelossordisclosureofanydata,includingcondentialinformation,proprietary
information,orpersonalinformation,onaproductreturnedoraccessedforwarrantyservice;
•removeallfeatures,parts,options,alterations,andattachmentsnotcoveredbythewarranty;
•ensurethattheproductorpartisfreeofanylegalrestrictionsthatpreventitsreplacement;
•ifyouarenottheownerofaproductorpart,obtainauthorizationfromtheownerfortheServiceProvider
toprovidewarrantyservice.
WhatY ourServiceProviderWillDotoCorrectProblems
WhenyoucontactaServiceProvider,youmustfollowthespeciedproblemdeterminationandresolution
procedures.
TheServiceProviderwillattempttodiagnoseandresolveyourproblembytelephone,e-mailorremote
assistance.TheServiceProvidermaydirectyoutodownloadandinstalldesignatedsoftwareupdates.
Someproblemsmayberesolvedwithareplacementpartthatyouinstallyourselfcalleda“Customer
ReplaceableUnit”or“CRU.”Ifso,theServiceProviderwillshiptheCRUtoyouforyoutoinstall.
Ifyourproblemcannotberesolvedoverthetelephone;throughtheapplicationofsoftwareupdatesor
theinstallationofaCRU,theServiceProviderwillarrangeforserviceunderthetypeofwarrantyservice
designatedfortheproductunder“Part3-WarrantyServiceInformation”below.
IftheServiceProviderdeterminesthatitisunabletorepairyourproduct,theServiceProviderwillreplace
itwithonethatisatleastfunctionallyequivalent.
IftheServiceProviderdeterminesthatitisunabletoeitherrepairorreplaceyourproduct,yoursole
remedyunderthisLimitedWarrantyistoreturntheproducttoyourplaceofpurchaseortoLenovofora
refundofyourpurchaseprice.
ReplacementProductsandParts
Whenwarrantyserviceinvolvesthereplacementofaproductorpart,thereplacedproductorpartbecomes
Lenovo’spropertyandthereplacementproductorpartbecomesyourproperty.OnlyunalteredLenovo
productsandpartsareeligibleforreplacement.ThereplacementproductorpartprovidedbyLenovomay
notbenew,butitwillbeingoodworkingorderandatleastfunctionallyequivalenttotheoriginalproductor
part.Thereplacementproductorpartshallbewarrantedforthebalanceoftheperiodremainingonthe
originalproduct.
UseofPersonalContactInformation
Ifyouobtainserviceunderthiswarranty,youauthorizeLenovotostore,useandprocessinformationabout
yourwarrantyserviceandyourcontactinformation,includingname,phonenumbers,address,ande-mail
address.Lenovomayusethisinformationtoperformserviceunderthiswarranty.Wemaycontactyouto
inquireaboutyoursatisfactionwithourwarrantyserviceortonotifyyouaboutanyproductrecallsorsafety
issues.Inaccomplishingthesepurposes,youauthorizeLenovototransferyourinformationtoanycountry
wherewedobusinessandtoprovideittoentitiesactingonourbehalf.Wemayalsodiscloseitwhere
requiredbylaw.Lenovo’sprivacypolicyisavailableatwww.lenovo.com/.
10ThinkPadN5321MobileBroadbandHSPA+UserGuide

WhatthisWarrantyDoesnotCover
Thiswarrantydoesnotcoverthefollowing:
•uninterruptedorerror-freeoperationofaproduct;
•lossof,ordamageto,yourdatabyaproduct;
•anysoftwareprograms,whetherprovidedwiththeproductorinstalledsubsequently;
•failureordamageresultingfrommisuse,abuse,accident,modication,unsuitablephysicaloroperating
environment,naturaldisasters,powersurges,impropermaintenance,orusenotinaccordancewith
productinformationmaterials;
•damagecausedbyanon-authorizedserviceprovider;
•failureof,ordamagecausedby,anythirdpartyproducts,includingthosethatLenovomayprovideor
integrateintotheLenovoproductatyourrequest;
•anytechnicalorothersupport,suchasassistancewith“how-to”questionsandthoseregardingproduct
set-upandinstallation;
•productsorpartswithanalteredidenticationlabelorfromwhichtheidenticationlabelhasbeen
removed.
LimitationofLiability
LenovoisresponsibleforlossordamagetoyourproductonlywhileitisintheServiceProvider’spossession
orintransit,iftheServiceProviderisresponsibleforthetransportation.
NeitherLenovonortheServiceProviderisresponsibleforlossordisclosureofanydata,including
condentialinformation,proprietaryinformation,orpersonalinformation,containedinaproduct.
UNDERNOCIRCUMSTANCES,ANDNOTWITHSTANDINGTHEFAILUREOFESSENTIALPURPOSE
OFANYREMEDYSETFORTHHEREIN,SHALLLENOVO,ITSAFFILIATES,SUPPLIERS,RESELLERS,
ORSERVICEPROVIDERSBELIABLEFORANYOFTHEFOLLOWINGEVENIFINFORMEDOFTHEIR
POSSIBILITYANDREGARDLESSOFWHETHERTHECLAIMISBASEDINCONTRACT,WARRANTY,
NEGLIGENCE,STRICTLIABILITYOROTHERTHEORYOFLIABILITY:1)THIRDPARTYCLAIMS
AGAINSTYOUFORDAMAGES;2)LOSS,DAMAGEORDISCLOSUREOFYOURDATA;3)SPECIAL,
INCIDENTAL,PUNITIVE,INDIRECTORCONSEQUENTIALDAMAGES,INCLUDINGBUTNOTLIMITED
TOLOSTPROFITS,BUSINESSREVENUE,GOODWILLORANTICIPATEDSAVINGS.INNOCASE
SHALLTHETOTALLIABILITYOFLENOVO,ITSAFFILIATESS,SUPPLIERS,RESELLERSORSERVICE
PROVIDERSFORDAMAGESFROMANYCAUSEEXCEEDTHEAMOUNTOFACTUALDIRECT
DAMAGES,NOTTOEXCEEDTHEAMOUNTPAIDFORTHEPRODUCT.
THEFOREGOINGLIMITATIONSDONOTAPPL YTODAMAGESFORBODIL YINJURY(INCLUDING
DEATH),DAMAGETOREALPROPERTYORDAMAGETOTANGIBLEPERSONALPROPERTYFOR
WHICHLENOVOISLIABLEUNDERLAW.ASSOMESTATESORJURISDICTIONSDONOTALLOW
THEEXCLUSIONORLIMITATIONOFINCIDENTALORCONSEQUENTIALDAMAGES,THEABOVE
LIMITATIONOREXCLUSIONMAYNOTAPPL YTOYOU.
YourOtherRights
THISWARRANTYGIVESYOUSPECIFICLEGALRIGHTS.YOUMAYHAVEOTHERRIGHTS
ACCORDINGTOTHEAPPLICABLELAWSOFYOURSTATEORJURISDICTION.YOUMAYALSO
HAVEOTHERRIGHTSUNDERAWRITTENAGREEMENTWITHLENOVO.NOTHINGINTHIS
WARRANTYAFFECTSSTATUTORYRIGHTS,INCLUDINGRIGHTSOFCONSUMERSUNDERLAWS
ORREGULATIONSGOVERNINGTHESALEOFCONSUMERGOODSTHATCANNOTBEWAIVED
ORLIMITEDBYCONTRACT.
Part2-Country-specicTerms
Australia
AppendixB.LenovoLimitedWarranty11

“Lenovo”meansLenovo(Australia&NewZealand)PtyLimitedABN70112394411.Address:Level
10,NorthTower,1-5RailwayStreet,Chatswood,NSW,2067.Telephone:[phone].Email:
[email protected]
ThefollowingreplacesthesamesectioninPart1:
WhatthisWarrantyCovers:
Lenovowarrantsthateachhardwareproductthatyoupurchaseisfreefromdefectsinmaterialsand
workmanshipundernormaluseandconditionsduringthewarrantyperiod.Iftheproductfailsduetoa
covereddefectduringthewarrantyperiod,LenovowillprovideyouaremedyunderthisLimitedWarranty.
Thewarrantyperiodfortheproductstartsontheoriginaldateofpurchasespeciedonyoursalesreceiptor
invoiceunlessLenovoinformsyouotherwiseinwriting.Thewarrantyperiodandtypeofwarrantyservice
thatapplytoyourproductaresetforthbelowinPart3-WarrantyServiceInformation.
THEBENEFITSGIVENBYTHISWARRANTYAREINADDITIONTOYOURRIGHTSANDREMEDIESAT
LAW,INCLUDINGTHOSEUNDERTHEAUSTRALIANCONSUMERLAW.
ThefollowingreplacesthesamesectioninPart1:
ReplacementProductsandParts:
Whenwarrantyserviceinvolvesthereplacementofaproductorpart,thereplacedproductorpartbecomes
Lenovo’spropertyandthereplacementproductorpartbecomesyourproperty.OnlyunalteredLenovo
productsandpartsareeligibleforreplacement.ThereplacementproductorpartprovidedbyLenovomay
notbenew,butitwillbeingoodworkingorderandatleastfunctionallyequivalenttotheoriginalproductor
part.Thereplacementproductorpartshallbewarrantedforthebalanceoftheperiodremainingonthe
originalproduct.Productsandpartspresentedforrepairmaybereplacedbyrefurbishedproductsorparts
ofthesametyperatherthanbeingrepaired.Refurbishedpartsmaybeusedtorepairtheproduct;andrepair
oftheproductmayresultinlossofdata,iftheproductiscapableofretaininguser-generateddata.
ThefollowingisaddedtothesamesectioninPart1:
UseofPersonalContactInformation:
Lenovowillnotbeabletoperformourserviceunderthiswarrantyifyourefusetoprovideyourinformation
ordonotwishustotransferyourinformationtoouragentorcontractor.Youhavetherighttoaccess
yourpersonalcontactinformationandrequestcorrectionofanyerrorsinitpursuanttothePrivacyAct
1988bycontactingLenovo.
ThefollowingreplacesthesamesectioninPart1:
LimitationofLiability:
LenovoisresponsibleforlossordamagetoyourproductonlywhileitisintheServiceProvider’spossession
orintransit,iftheServiceProviderisresponsibleforthetransportation.
NeitherLenovonortheServiceProviderisresponsibleforlossordisclosureofanydata,including
condentialinformation,proprietaryinformation,orpersonalinformation,containedinaproduct.
TOTHEEXTENTPERMITTEDBYLAW,UNDERNOCIRCUMSTANCESANDNOTWITHSTANDING
THEFAILUREOFESSENTIALPURPOSEOFANYREMEDYSETFORTHHEREIN,SHALLLENOVO,
ITSAFFILIATES,SUPPLIERS,RESELLERS,ORSERVICEPROVIDERSBELIABLEFORANYOFTHE
FOLLOWINGEVENIFINFORMEDOFTHEIRPOSSIBILITYANDREGARDLESSOFWHETHERTHE
CLAIMISBASEDINCONTRACT ,WARRANTY,NEGLIGENCE,STRICTLIABILITYOROTHERTHEORY
12ThinkPadN5321MobileBroadbandHSPA+UserGuide

OFLIABILITY:1)THIRDPARTYCLAIMSAGAINSTYOUFORDAMAGES;2)LOSS,DAMAGEOR
DISCLOSUREOFYOURDATA;3)SPECIAL,INCIDENTAL,PUNITIVE,INDIRECTORCONSEQUENTIAL
DAMAGES,INCLUDINGBUTNOTLIMITEDTOLOSTPROFITS,BUSINESSREVENUE,GOODWILLOR
ANTICIPATEDSAVINGS.INNOCASESHALLTHETOTALLIABILITYOFLENOVO,ITSAFFILIATESS,
SUPPLIERS,RESELLERSORSERVICEPROVIDERSFORDAMAGESFROMANYCAUSEEXCEEDTHE
AMOUNTOFACTUALDIRECTDAMAGES,NOTTOEXCEEDTHEAMOUNTPAIDFORTHEPRODUCT.
THEFOREGOINGLIMITATIONSDONOTAPPL YTODAMAGESFORBODIL YINJURY(INCLUDING
DEATH),DAMAGETOREALPROPERTYORDAMAGETOTANGIBLEPERSONALPROPERTYFOR
WHICHLENOVOISLIABLEUNDERLAW.
ThefollowingreplacesthesamesectioninPart1:
YourOtherRights:
THISWARRANTYGIVESYOUSPECIFICLEGALRIGHTS.YOUALSOHAVEOTHERRIGHTSATLAW,
INCLUDINGUNDERTHEAUSTRALIANCONSUMERLAW.NOTHINGINTHISWARRANTYAFFECTS
STATUTORYRIGHTSORRIGHTSATLAW,INCLUDINGRIGHTSTHATCANNOTBEWAIVEDOR
LIMITEDBYCONTRACT.
Forexample,ourproductscomewithguaranteesthatcannotbeexcludedundertheAustralianConsumer
Law.Youareentitledtoareplacementorrefundforamajorfailureandcompensationforanyother
reasonablyforeseeablelossordamage.Youarealsoentitledtohavetheproductsrepairedorreplacedifthe
productsfailtobeofacceptablequalityandthefailuredoesnotamounttoamajorfailure.
NewZealand
ThefollowingisaddedtothesamesectioninPart1:
UseofPersonalInformation:
Lenovowillnotbeabletoperformourserviceunderthiswarrantyifyourefusetoprovideyourinformationor
donotwishustotransferyourinformationtoouragentorcontractor.Youhavetherighttoaccessyour
personalinformationandrequestcorrectionofanyerrorsinitpursuanttothePrivacyAct1993bycontacting
Lenovo(Australia&NewZealand)PtyLimitedABN70112394411.Address:Level10,NorthTower,1-5
RailwayStreet,Chatswood,NSW,2067.Telephone:[phone].Email:[email protected]
Bangladesh,Cambodia,India,Indonesia,Nepal,Philippines,VietnamandSriLanka
ThefollowingisaddedtoPart1:
DisputeResolution
Disputesarisingoutoforinconnectionwiththiswarrantyshallbenallysettledbyarbitrationheldin
Singapore.Thiswarrantyshallbegoverned,construedandenforcedinaccordancewiththelawsof
Singapore,withoutregardtoconictoflaws.IfyouacquiredtheproductinIndia,disputesarisingoutofor
inconnectionwiththiswarrantyshallbenallysettledbyarbitrationheldinBangalore,India.Arbitration
inSingaporeshallbeheldinaccordancewiththeArbitrationRulesofSingaporeInternationalArbitration
Center(“SIACRules”)thenineffect.ArbitrationinIndiashallbeheldinaccordancewiththelawsofIndia
thenineffect.Thearbitrationawardshallbenalandbindingonthepartieswithoutappeal.Anyaward
shallbeinwritingandsetforththendingsoffactandtheconclusionsoflaw.Allarbitrationproceedings,
includingalldocumentspresentedinsuchproceedingsshallbeconductedintheEnglishlanguage.The
Englishlanguageversionofthiswarrantyprevailsoveranyotherlanguageversioninsuchproceedings.
EuropeanEconomicArea(EEA)
AppendixB.LenovoLimitedWarranty13

ThefollowingisaddedtoPart1:
CustomersintheEEAmaycontactLenovoatthefollowingaddress:EMEAServiceOrganisation,Lenovo
(International)B.V.,Floor2,Einsteinova21,85101,Bratislava,Slovakia.Serviceunderthiswarrantyfor
LenovohardwareproductspurchasedinEEAcountriesmaybeobtainedinanyEEAcountryinwhichthe
producthasbeenannouncedandmadeavailablebyLenovo.
Russia
ThefollowingisaddedtoPart1:
ProductServiceLife
Theproductservicelifeisfour(4)yearsfromtheoriginaldateofpurchase.
Part3-WarrantyServiceInformation
ProductTypeCountryorRegionofPurchaseWarrantyPeriodTypeofWarrantyService
ThinkPadN5321Mobile
BroadbandHSPA+
Worldwide1year1,4
Ifrequired,yourServiceProviderwillproviderepairorexchangeservicedependingonthetypeofwarranty
servicespeciedforyourproductandtheavailableservice.Schedulingofservicewilldependuponthetime
ofyourcall,partsavailability,andotherfactors.
TypesofWarrantyService
1.CustomerReplaceableUnit(“CRU”)Service
UnderCRUService,theServiceProviderwillshipCRUstoyouatitscostforinstallationbyyou.CRU
informationandreplacementinstructionsareshippedwithyourproductandareavailablefromLenovoatany
timeuponrequest.CRUsthatareeasilyinstalledbyyouarecalled“Self-serviceCRUs”.“Optional-service
CRUs”areCRUsthatmayrequiresometechnicalskillandtools.InstallationofSelf-serviceCRUsisyour
responsibility.YoumayrequestthataServiceProviderinstallOptional-serviceCRUsunderoneoftheother
typesofwarrantyservicedesignatedforyourproduct.Anoptionalserviceofferingmaybeavailablefor
purchasefromaServiceProviderorLenovounderwhichSelf-serviceCRUswouldbeinstalledforyou.
YoumayndalistofCRUsandtheirdesignationinthepublicationthatwasshippedwithyourproduct
oratwww.lenovo.com/CRUs.TherequirementtoreturnadefectiveCRU,ifany,willbespeciedinthe
instructionsshippedwithareplacementCRU.Whenreturnisrequired:1)returninstructions,aprepaid
returnshippinglabel,andacontainerwillbeincludedwiththereplacementCRU;and2)youmaybecharged
forthereplacementCRUiftheServiceProviderdoesnotreceivethedefectiveCRUfromyouwithinthirty
(30)daysofyourreceiptofthereplacementCRU.
2.On-siteService
UnderOn-SiteService,aServiceProviderwilleitherrepairorexchangetheproductatyourlocation.Y ou
mustprovideasuitableworkingareatoallowdisassemblyandreassemblyoftheproduct.Somerepairs
mayneedtobecompletedataservicecenter.Ifso,theServiceProviderwillsendtheproducttothe
servicecenteratitsexpense.
3.CourierorDepotService
UnderCourierorDepotService,yourproductwillberepairedorexchangedatadesignatedservicecenter,
withshippingattheexpenseoftheServiceProvider.Youareresponsiblefordisconnectingtheproductand
14ThinkPadN5321MobileBroadbandHSPA+UserGuide

packingitinashippingcontainerprovidedtoyoutoreturnyourproducttoadesignatedservicecenter.
Acourierwillpickupyourproductanddeliverittothedesignatedservicecenter.Theservicecenterwill
returntheproducttoyouatitsexpense.
4.CustomerCarry-InService
UnderCustomerCarry-InService,yourproductwillberepairedorexchangedafteryoudeliverittoa
designatedservicecenteratyourriskandexpense.Aftertheproducthasbeenrepairedorexchanged,itwill
bemadeavailabletoyouforcollection.Ifyoufailtocollecttheproduct,theServiceProvidermaydisposeof
theproductasitseest,withnoliabilitytoyou.
5.Mail-InService
UnderMail-InService,yourproductwillberepairedorexchangedatadesignatedservicecenterafteryou
deliveritatyourriskandexpense.Aftertheproducthasbeenrepairedorexchanged,itwillbereturnedto
youatLenovo’sriskandexpense,unlesstheServiceProviderspeciesotherwise.
6.CustomerTwo-WayMail-InService
UnderCustomerTwo-WayMail-InService,yourproductwillberepairedorexchangedafteryoudeliveritto
adesignatedservicecenteratyourriskandexpense.Aftertheproducthasbeenrepairedorexchanged,
itwillbemadeavailabletoyouforreturnshippingatyourriskandexpense.Ifyoufailtoarrangereturn
shipment,theServiceProvidermaydisposeoftheproductasitseest,withnoliabilitytoyou.
7.ProductExchangeService
UnderProductExchangeService,Lenovowillshipareplacementproducttoyourlocation.Youare
responsibleforitsinstallationandvericationofitsoperation.Thereplacementproductbecomesyour
propertyinexchangeforthefailedproduct,whichbecomesthepropertyofLenovo.Youmustpackthe
failedproductintheshippingcartoninwhichyoureceivedthereplacementproductandreturnittoLenovo.
Transportationcharges,bothways,shallbeatLenovo’sexpense.Ifyoufailtousethecartoninwhichthe
replacementproductwasreceived,youmayberesponsibleforanydamagetothefailedproductoccurring
duringshipment.Y oumaybechargedforthereplacementproductifLenovodoesnotreceivethefailed
productwithinthirty(30)daysofyourreceiptofthereplacementproduct.
SuplementodeGarantíaparaMéxico
EsteSuplementoseconsideraparteintegrantedelaGarantíaLimitadadeLenovoyseráefectivoúnicay
exclusivamenteparalosproductosdistribuidosycomercializadosdentrodelTerritoriodelosEstados
UnidosMexicanos.Encasodeconicto,seaplicaránlostérminosdeesteSuplemento.
Todoslosprogramasdesoftwareprecargadosenelequiposólotendránunagarantíadetreinta(30)díaspor
defectosdeinstalacióndesdelafechadecompra.Lenovonoesresponsabledelainformaciónincluida
endichosprogramasdesoftwarey/ocualquierprogramadesoftwareadicionalinstaladoporUstedo
instaladodespuésdelacompradelproducto.
Losserviciosnocubiertosporlagarantíasecargaránalusuarional,previaobtencióndeunaautorización.
Enelcasodequesepreciseunareparacióncubiertaporlagarantía,porfavor,llamealCentrodesoporte
alclienteal001-866-434-2080,dondeledirigiránalCentrodeservicioautorizadomáscercano.Sino
existieseningúnCentrodeservicioautorizadoensuciudad,poblaciónoenunradiode70kilómetros
desuciudadopoblación,lagarantíaincluirácualquiergastodeentregarazonablerelacionadoconel
transportedelproductoasuCentrodeservicioautorizadomáscercano.Porfavor,llamealCentrode
servicioautorizadomáscercanoparaobtenerlasaprobacionesnecesariasolainformaciónrelacionada
conelenvíodelproductoyladireccióndeenvío.
AppendixB.LenovoLimitedWarranty15

ParaobtenerunalistadelosCentrosdeservicioautorizados,porfavor,visite:
http://www.lenovo.com/mx/es/servicios
Importadopor:
LenovoMéxicoS.deR.L.deC.V.
Av.SantaFe505,Piso15
Col.CruzManca
Cuajimalpa,D.F.,México
C.P .05349
Tel.[phone]
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