Lenovo S510 Owner's manual

LenovoS510
HardwareMaintenanceManual
MachineTypes:10KW,10KX,10L3,10L4,10L7,and10L8

Note:Beforeusinthisinformationandtheproductitsupports,besuretoreadandunderstandtheChapter
1“Readthisfirst:Importantsafetyinformation”onpae1andAppendixF“Notices”onpae133.
ThirdEdition(September2016)
©CopyrightLenoo2016.
LIMITEDANDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuanttoaGeneralServices
Administration“GSA”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.
GS-35F-05925.

Contents
Aboutthismanual...........iii
Chapter1.Readthisfirst:Important
safetyinformation............1
Powercordsandpoweradapters........1
Generalsafety................1
Electricalsafety...............2
Safetyinspectionuide............4
Handlinelectrostaticdischare-sensitive
devices..................4
Groundinrequirements............5
Safetynotices(multi-linualtranslations).....5
Chapter2.Productoeriew.....27
Hardwarelocations.............27
Frontview...............27
Rearview...............29
Computercomponents.........31
MajorFRUsandCRUs..........32
Partsonthesystemboard........34
Machinetypeandmodellabel.......35
Features.................35
Specifications...............38
Prorams.................38
Accessinaproramonthecomputer...38
AnintroductiontoLenovoprorams....39
Chapter3.Usingyourcomputer...41
Reisterinthecomputer..........41
Settinthecomputervolume.........41
AddinanicontotheWindowsnotificationarea.41
Usinadisc................41
Guidelinesaboutusintheopticaldrive...42
Handlinandstorinadisc........42
Playinandremovinadisc.......42
Recordinadisc............43
Connectintoanetwork...........43
ConnectintoanEthernetLAN......43
ConnectintoawirelessLAN.......43
ConnectintoaBluetooth-enableddevice..44
Chapter4.Youandyourcomputer..45
Arraninyourworkspace..........45
Glareandlihtin............45
Aircirculation.............45
Electricaloutletlocationsandcablelenths.45
Comfort...............45
Accessibilityinformation...........46
Cleaninthecomputer...........49
Maintenance...............49
Basicmaintenancetips.........49
Goodmaintenancepractices.......49
Keepinthecomputercurrent.......50
Movinthecomputer............50
Chapter5.Security..........53
Lockinthecomputer............53
Lockinthecomputercover.......53
AttachinaKensinton-stylecablelock...54
Viewinandchaninsecuritysettinsinthe
SetupUtilityproram............54
Preventinunauthorizedaccesstothecomputer.54
Usinandunderstandinfirewalls.......55
Protectindataaainstviruses........55
ComputraceAentsoftwareembeddedin
firmware.................55
Chapter6.Adancedconfiguration..57
UsintheSetupUtilityproram........57
StartintheSetupUtilityproram.....57
Enablinordisablinadevice.......57
EnablinordisablintheAutomaticPowerOn
features...............57
EnablinordisablintheErPLPScompliance
mode................58
EnablinordisablintheConfiuration
ChaneDetectionfeature........58
UsinBIOSpasswords.........59
Selectinastartupdevice........60
ExitintheSetupUtilityproram......60
UpdatintheBIOS.............61
Chapter7.Troubleshooting,
diagnostics,andrecoery......63
Basicprocedureforresolvincomputer
problems.................63
Troubleshootin..............63
Startupproblems............63
Audioproblems............64
CDproblems.............65
DVDproblems.............65
Intermittentproblems..........66
Storaedriveproblems.........66
Networkinproblems..........67
Performanceproblems..........69
©CopyrihtLenovo2016i

Serialconnectorcannotbeaccessed....70
USBdeviceproblems..........70
Softwareanddriverproblems.......70
Dianostics................71
LenovoSolutionCenter.........71
UEFIdianosticproram.........71
Recoveryinformation............72
RecoveryinformationforWindows7....72
RecoveryinformationforWindows10....72
Chapter8.Sericecheckoutand
symptom-to-FRUindex........75
Servicecheckout..............75
Problemdeterminationtips........75
Symptom-to-FRUindex...........76
Harddiskdrivebooterror........76
Powersupplyproblems.........77
Beepsymptoms............77
POSTerrorcodes............77
Miscellaneouserrorconditions......78
Undeterminedproblems.........80
Chapter9.Installingorreplacing
hardware...............81
Handlinstatic-sensitivedevices.......81
Installinorreplacinhardware........81
Installinexternaloptions........81
Removinthecomputercover.......82
Replacinthefrontbezel.........82
Replacinthepowerbuttonboard.....84
Replacinthecomputerhandle......86
Replacintheopticaldrive........87
ReplacinthefrontaudioandUSB
assembly...............89
Replacinthecardreader........90
Replacinthethermalsensor.......91
Replacinthestoraedrive........93
Replacinthepowersupplyassembly...96
Replacinthecoin-cellbattery......98
Replacinamemorymodule.......99
Replacintheheatsinkandfanassembly..100
Replacinthemicroprocessor.......102
ReplacintheWi-Ficard.........104
ReplacinaWi-Fiantenna........106
ReplacinthePCIExpresscard......109
Replacinthesystemboard.......111
Completinthepartsreplacement.....113
Chapter10.Gettinginformation,help,
andserice.............115
Informationresources............115
Accessintheuseruideinvarious
lanuaes...............115
Windowshelpsystem..........115
Safetyandwarranty...........115
LenovoWebsite............115
LenovoSupportWebsite.........116
Frequentlyaskedquestions........116
Helpandservice..............116
Callinforservice............116
Purchasinadditionalservices......117
AppendixA.Regulatory
information.............119
Exportclassificationnotice..........119
Electronicemissionsnotices.........119
FederalCommunicationsCommission
DeclarationofConformity........119
Eurasiancompliancemark..........121
Brazilaudionotice.............121
Mexicowireless-radiocomplianceinformation..122
Additionalreulatoryinformation.......122
AppendixB.WEEEandrecycling
information.............123
ImportantWEEEinformation.........123
RecyclininformationforJapan........123
RecyclininformationforBrazil........124
BatteryrecyclininformationforTaiwan.....124
BatteryrecyclininformationfortheEuropean
Union..................125
AppendixC.RestrictionofHazardous
Substances(RoHS)Directie....127
EuropeanUnionRoHS...........127
TurkishRoHS...............127
UkraineRoHS...............127
IndiaRoHS................127
ChinaRoHS................128
TaiwanRoHS...............128
AppendixD.ChinaEnergyLabel..129
AppendixE.ENERGYSTARmodel
information.............131
AppendixF.Notices.........133
Trademarks................134
iiLenovoS510HardwareMaintenanceManual

Aboutthismanual
ThismanualprovidesserviceandreferenceinformationforLenovo®computerslistedonthefrontcover.
Usethismanualalonwiththeadvanceddianosticteststotroubleshootproblems.
Important:ThismanualisintendedonlyfortrainedservicetechnicianswhoarefamiliarwithLenovo
computers.Usethismanualalonwiththeadvanceddianosticteststotroubleshootproblemseffectively.
BeforeservicinaLenovocomputer,besuretoreadandunderstandChapter1“Readthisfirst:Important
safetyinformation”onpae1.
©CopyrihtLenovo2016iii

iLenovoS510HardwareMaintenanceManual

Chapter1.Readthisfirst:Importantsafetyinformation
CAUTION:
Beforeusingthecomputer,besuretoreadandunderstandalltherelatedsafetyinformationforthis
product.RefertothesafetyinformationinthissectionandintheSafetyandWarrantyGuidethatyou
receiedwiththisproduct.Readingandunderstandingallthesafetyinformationreducestheriskof
personalinjuryanddamagetoyourproduct.IfyounolongerhaeacopyoftheSafetyandWarranty
Guide,youcanobtainaPortableDocumentFormat(PDF)ersionfromtheLenoo®SupportWeb
siteathttp://www.lenoo.com/UserManuals.
Powercordsandpoweradapters
Useonlythepowercordsandpoweradapterssuppliedbytheproductmanufacturer.Donotusetheac
powercordforotherdevices.
Thepowercordsshallbesafetyapproved.ForGermany,itshallbeH03VV-F,3G,0.75mm2(thepowercord
connectedtothepoweradapter),H05VV-F,3G,0.75mm2(thepowercordconnectedtotheinternalpower
supplyassembly),orbetter.Forothercountries,thesuitabletypesshallbeusedaccordinly.
Neverwrapapowercordaroundapoweradapterorotherobject.Doinsocanstressthecordinwaysthat
cancausethecordtofray,crack,orcrimp.Thiscanpresentasafetyhazard.
Alwaysroutepowercordssothattheywillnotbewalkedon,trippedover,orpinchedbyobjects.
Protectpowercordandpoweradaptersfromliquids.Forinstance,donotleaveyourpowercordorpower
adapternearsinks,tubs,toilets,oronfloorsthatarecleanedwithliquidcleansers.Liquidscancausea
shortcircuit,particularlyifthepowercordorpoweradapterhasbeenstressedbymisuse.Liquidsalsocan
causeradualcorrosionofpowercordterminalsand/ortheconnectorterminalsonapoweradapter,
whichcaneventuallyresultinoverheatin.
Ensurethatallpowercordconnectorsaresecurelyandcompletelypluedintoreceptacles.
Donotuseanypoweradapterthatshowscorrosionattheacinputpinsorshowssinsofoverheatin(such
asdeformedplastic)attheacinputoranywhereonthepoweradapter.
Donotuseanypowercordswheretheelectricalcontactsoneitherendshowsinsofcorrosionor
overheatinorwherethepowercordappearstohavebeendamaedinanyway.
Generalsafety
Followtheserulestoensureeneralsafety:
•Observeoodhousekeepinintheareaofthemachinesdurinandaftermaintenance.
•Whenliftinanyheavyobject:
1.Ensureyoucanstandsafelywithoutslippin.
2.Distributetheweihtoftheobjectequallybetweenyourfeet.
3.Useaslowliftinforce.Nevermovesuddenlyortwistwhenyouattempttolift.
4.Liftbystandinorbypushinupwithyourlemuscles;thisactionremovesthestrainfromthe
musclesinyourback.
©CopyrihtLenovo20161

Attention:
Donotattempttoliftanyobjectsthatweihmorethan16k(35lb)orobjectsthatyouthinkare
tooheavyforyou.
•Donotperformanyactionthatcauseshazardstothecustomer,orthatmakestheequipmentunsafe.
•Beforeyoustartthemachine,ensurethatotherservicerepresentativesandthecustomer'spersonnelare
notinahazardousposition.
•Placeremovedcoversandotherpartsinasafeplace,awayfromallpersonnel,whileyouareservicin
themachine.
•Keepyourtoolcaseawayfromwalkareassothatotherpeoplewillnottripoverit.
•Donotwearlooseclothinthatcanbetrappedinthemovinpartsofamachine.Ensurethatyoursleeves
arefastenedorrolledupaboveyourelbows.Ifyourhairislon,fastenit.
•Inserttheendsofyournecktieorscarfinsideclothinorfastenitwithanonconductiveclip,approximately
8centimeters(3inches)fromtheend.
•Donotwearjewelry,chains,metal-frameeyelasses,ormetalfastenersforyourclothin.
Remember:Metalobjectsareoodelectricalconductors.
•Wearsafetylasseswhenyouare:hammerin,drillin,solderin,cuttinwire,attachinsprins,usin
solvents,orworkininanyotherconditionsthatmihtbehazardoustoyoureyes.
•Afterservice,reinstallallsafetyshields,uards,labels,androundwires.Replaceanysafetydevice
thatiswornordefective.
•Reinstallallcoverscorrectlybeforereturninthemachinetothecustomer.
CAUTION:
Hazardousmoingparts.Keepfingersandotherbodypartsaway.
CAUTION:
Beforeyouopenthecomputercoer,turnoffthecomputerandwaitseeralminutesuntilthe
computeriscool.
Electricalsafety
CAUTION:
Electricalcurrentfrompower,telephone,andcommunicationcablescanbehazardous.Toaoid
personalinjuryorequipmentdamage,disconnecttheattachedpowercords,telecommunication
systems,networks,andmodemsbeforeyouopenthecomputercoers,unlessinstructedotherwise
intheinstallationandconfigurationprocedures.
2LenovoS510HardwareMaintenanceManual

Observethefollowinruleswhenworkinonelectricalequipment.
Important:Useonlyapprovedtoolsandtestequipment.Somehandtoolshavehandlescoveredwithasoft
materialthatdoesnotinsulateyouwhenworkinwithliveelectricalcurrents.Manycustomershave,near
theirequipment,rubberfloormatsthatcontainsmallconductivefiberstodecreaseelectrostaticdischares.
Donotusethistypeofmattoprotectyourselffromelectricalshock.
•Findtheroomemerencypower-off(EPO)switch,disconnectinswitch,orelectricaloutlet.Ifanelectrical
accidentoccurs,youcanthenoperatetheswitchorunpluthepowercordquickly.
•Donotworkaloneunderhazardousconditionsornearequipmentthathashazardousvoltaes.
•Disconnectallpowerbefore:
–Performinamechanicalinspection
–Workinnearpowersupplies
–RemovinorinstallinFieldReplaceableUnits(FRUs)
•Beforeyoustarttoworkonthemachine,unpluthepowercord.Ifyoucannotunpluit,poweroffthe
wallboxthatsuppliespowertothemachineandlockthewallboxintheoffposition.
•Ifyouneedtoworkonamachinethathasexposedelectricalcircuits,observethefollowinprecautions:
–Ensurethatanotherperson,familiarwiththepower-offcontrols,isnearyou.
Remember:Anotherpersonmustbetheretoswitchoffthepower,ifnecessary.
–Useonlyonehandwhenworkinwithpowered-onelectricalequipment;keeptheotherhandinyour
pocketorbehindyourback.
Remember:Theremustbeacompletecircuittocauseelectricalshock.Byobservintheaboverule,
youmaypreventacurrentfrompassinthrouhyourbody.
–Whenusinatester,setthecontrolscorrectlyandusetheapprovedprobeleadsandaccessoriesfor
thattester.
–Standonsuitablerubbermats(obtainedlocally,ifnecessary)toinsulateyoufromroundssuchas
metalfloorstripsandmachineframes.
Observethespecialsafetyprecautionswhenyouworkwithveryhihvoltaes;theseinstructionsarein
thesafetysectionsofmaintenanceinformation.Useextremecarewhenmeasurinhihvoltaes.
•Reularlyinspectandmaintainyourelectricalhandtoolsforsafeoperationalcondition.
•Donotusewornorbrokentoolsandtesters.
•Neverassumethatpowerhasbeendisconnectedfromacircuit.First,checkthatithasbeenpowered-off.
•Alwayslookcarefullyforpossiblehazardsinyourworkarea.Examplesofthesehazardsaremoistfloors,
nonroundedpowerextensioncables,powersures,andmissinsafetyrounds.
•Donottouchliveelectricalcircuitswiththereflectivesurfaceofaplasticdentalmirror.Thesurfaceis
conductive;suchtouchincancausepersonalinjuryandmachinedamae.
•Donotservicethefollowinpartswiththepoweronwhentheyareremovedfromtheirnormaloperatin
placesinamachine:
–Powersupplyunits
–Pumps
–Blowersandfans
–Motorenerators
andsimilarunits.(Thispracticeensurescorrectroundinoftheunits.)
•Ifanelectricalaccidentoccurs:
–Usecaution;donotbecomeavictimyourself.
–Switchoffpower.
Chapter1.Readthisfirst:Importantsafetyinformation3

–Sendanotherpersontoetmedicalaid.
Safetyinspectionguide
Theintentofthisinspectionuideistoassistyouinidentifyinpotentiallyunsafeconditionsonthese
products.Eachmachine,asitwasdesinedandbuilt,hadrequiredsafetyitemsinstalledtoprotectusers
andservicepersonnelfrominjury.Thisuideaddressesonlythoseitems.However,oodjudmentshould
beusedtoidentifypotentialsafetyhazardsduetoattachmentoffeaturesoroptionsnotcoveredbythis
inspectionuide.
Ifanyunsafeconditionsarepresent,youmustdeterminehowserioustheapparenthazardcouldbeand
whetheryoucancontinuewithoutfirstcorrectintheproblem.
Considertheseconditionsandthesafetyhazardstheypresent:
•Electricalhazards,especiallyprimarypower(primaryvoltaeontheframecancauseseriousorfatal
electricalshock).
•Explosivehazards,suchasadamaedCRTfaceorbulincapacitor
•Mechanicalhazards,suchaslooseormissinhardware
Theuideconsistsofaseriesofstepspresentedinachecklist.Beinthecheckswiththepoweroff,and
thepowercorddisconnected.
Checklist:
1.Checkexteriorcoversfordamae(loose,broken,orsharpedes).
2.Power-offthecomputer.Disconnectthepowercord.
3.Checkthepowercordfor:
a.Athird-wireroundconnectorinoodcondition.Useametertomeasurethird-wireround
continuityfor0.1ohmorlessbetweentheexternalroundpinandframeround.
b.Thepowercordshouldbetheappropriatetypeasspecifiedinthepartslistins.
c.Insulationmustnotbefrayedorworn.
4.Removethecover.
5.Checkforanyobviousalterations.Useoodjudmentastothesafetyofanyalterations.
6.Checkinsidetheunitforanyobviousunsafeconditions,suchasmetalfilins,contamination,wateror
otherliquids,orsinsoffireorsmokedamae.
7.Checkforworn,frayed,orpinchedcables.
8.Checkthatthepower-supplycoverfasteners(screwsorrivets)havenotbeenremovedortamperedwith.
Handlingelectrostaticdischarge-sensitiedeices
Anycomputerpartcontainintransistorsorinteratedcircuits(ICs)shouldbeconsideredsensitiveto
electrostaticdischare(ESD).ESDdamaecanoccurwhenthereisadifferenceincharebetweenobjects.
ToprotectaainstESDdamae,equalizethecharebetweenobjects.Then,themachine,thepart,the
workmat,andthepersonhandlinthepartareallatthesamechare.
Notes:
1.Useproduct-specificESDprocedureswhentheyexceedtherequirementsnotedhere.
2.MakesurethattheESDprotectivedevicesyouusehavebeencertified(ISO9000)asfullyeffective.
WhenhandlinESD-sensitiveparts:
•Keepthepartsinprotectivepackaesuntiltheyareinsertedintotheproduct.
4LenovoS510HardwareMaintenanceManual