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Lenovo ThinkCentre M32 User manual

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ThinkCentreM32
UserGuide
Note:Beforeusingthisinformationandtheproductitsupports,besuretoreadandunderstandthe
“Importantsafetyinformation”onpageiiiandppendix“Notices”onpage67.
SecondEdition(January2014)
©CopyrightLenovo2013,2014
LIMITEDNDRESTRICTEDRIGHTSNOTICE:IfdataorsoftwareisdeliveredpursuantaGeneralServicesdministration
“GS”contract,use,reproduction,ordisclosureissubjecttorestrictionssetforthinContractNo.GS-35F-05925.
Contents
Importantsafetyinformationiii
Serviceandupgrades.............iii
Staticelectricityprevention...........iii
Powercordsandpoweradapters........iv
Extensioncordsandrelateddevices.......iv
Plugsandoutlets...............v
Externaldevices...............v
Heatandproductventilation..........v
Operatingenvironment............vi
Lasercompliancestatement..........vi
Powersupplystatement...........vii
Cleaningandmaintenance..........vii
Chapter1Productoverview1
Features..................1
Specifications................3
Locations..................3
Locatingconnectors,controls,andindicators
onthefrontofyourcomputer........4
Locatingconnectorsontherearofyour
computer................5
Locatingcomponents...........7
Locatingpartsonthesystemboard.....8
Machinetypeandmodellabel........9
Chapter2Usingyourcomputer11
Frequentlyaskedquestion..........11
Usingthekeyboard.............11
Usingthewheelmouse...........11
djustingaudio..............12
Settingthevolumefromthedesktop....12
SettingthevolumefromControlPanel...12
Chapter3Youandyourcomputer13
ccessibilityandcomfort..........13
rrangingyourworkspace........13
Comfort...............13
Glareandlighting............14
ircirculation.............14
Electricaloutletsandcablelengths.....14
Registeringyourcomputer..........15
Movingyourcomputertoanothercountryor
region..................15
Voltage-selectionswitch.........15
Replacementpowercords........15
Chapter4Security17
Securityfeatures..............17
ttachingaKensington-stylecablelock.....18
Usingpasswords..............18
BIOSpasswords............18
Windowspasswords..........19
Usingandunderstandingfirewalls.......19
Protectingdataagainstviruses........19
Chapter5Installingorreplacing
hardware21
Handlingstatic-sensitivedevices.......21
Installingorreplacinghardware........21
Installingexternaloptions........21
Installingorremovingtheacpoweradapter.22
Installingorremovingtheverticalstand...23
Removingthecomputercover.......25
ReplacingtheDOMcard.........27
Replacingthememorymodule......29
Replacingthebattery..........31
Replacingthesystemboard.......32
Replacingthekeyboard.........34
Replacingthemouse..........34
Completingthepartsreplacement.....35
Chapter6UsingtheSetupUtility
program39
StartingtheSetupUtilityprogram.......39
Viewingandchangingsettings........39
Usingpasswords..............39
Passwordconsiderations.........40
Power-OnPassword..........40
dministratorPassword.........40
HardDiskPassword...........40
Setting,changing,anddeletingapassword.40
Erasinglostorforgottenpasswords(clearing
CMOS)................41
Enablingordisablingadevice........41
Selectingastartupdevice..........42
Selectingatemporarystartupdevice....42
Selectingorchangingthestartupdevice
sequence...............42
EnablingErPcompliancemode........42
ExitingtheSetupUtilityprogram.......43
Chapter7Updatingsystem
programs45
Usingsystemprograms...........45
Updating(flashing)theBIOSfromadisc....45
©CopyrightLenovo2013,2014i
Updating(flashing)theBIOSfromyouroperating
system..................46
RecoveringfromaPOST/BIOSupdatefailure..46
Chapter8Preventingproblems47
Cleaningandmaintenance..........47
Basics................47
Cleaningyourcomputer.........47
Goodmaintenancepractices.......48
Movingyourcomputer...........49
Chapter9Troubleshootingand
diagnostics51
Basictroubleshooting............51
Troubleshootingprocedure..........52
Troubleshooting..............52
udioproblems............53
Intermittentproblems..........54
Keyboard,mouse,orpointingdevice
problems...............54
Monitorproblems............55
Ethernetproblems...........57
Optionproblems............58
Printerproblems............59
Serialconnectorproblems........60
Softwareproblems...........60
USBproblems.............61
Chapter10Gettinginformation,help,
andservice63
Informationresources............63
SafetyandWarranty...........63
LenovoWebsite............63
LenovoSupportWebsite.........63
Helpandservice..............63
Usingthedocumentationanddiagnostic
program...............64
Callingforservice............64
Usingotherservices..........65
Purchasingadditionalservices......65
AppendixANotices67
Trademarks................68
AppendixBRegulatory
information69
Exportclassificationnotice..........69
Electronicemissionsnotices.........69
FederalCommunicationsCommission
DeclarationofConformity........69
Eurasiancompliancemark..........71
Brazilregulatorynotice...........71
Mexicoregulatorynotice...........71
dditionalregulatoryinformation.......71
AppendixCWEEEandrecycling
information73
ImportantWEEEinformation.........73
RecyclinginformationforJapan........73
RecyclinginformationforBrazil........74
BatteryrecyclinginformationforTaiwan.....74
BatteryrecyclinginformationfortheEuropean
Union..................74
AppendixDRestrictionofHazardous
SubstancesDirective(RoHS)77
EuropeanUnionRoHS...........77
ChinaRoHS................77
TurkishRoHS...............77
UkraineRoHS...............78
IndiaRoHS................78
AppendixEChinaEnergyLabel79
AppendixFENERGYSTARmodel
information81
Index83
iiThinkCentreM32UserGuide
Importantsafetyinformation
CAUTION:
Beforeusingthismanual,besuretoreadandunderstandalltherelatedsafetyinformationforthis
productRefertotheinformationinthissectionandthesafetyinformationintheSafety,Warranty,and
SetupGuidethatyoureceivedwiththisproductReadingandunderstandingthissafetyinformation
reducestheriskofpersonalinjuryanddamagetoyourproduct
IfyounolongerhaveacopyoftheSafety,Warranty,andSetupGuide,youcanobtainaPortableDocument
Format(PDF)versionfromtheLenovo®SupportWebsiteathttp://www.lenovo.com/support.TheLenovo
SupportWebsitealsoprovidestheSafety,Warranty,andSetupGuideandthisUserGuideinadditional
languages.
Serviceandupgrades
DonotattempttoserviceaproductyourselfunlessinstructedtodosobytheCustomerSupportCenteror
yourdocumentation.OnlyuseaServiceProviderwhoisapprovedtorepairyourparticularproduct.
Note:Somecomputerpartscanbeupgradedorreplacedbythecustomer.Upgradestypicallyare
referredtoasoptions.ReplacementpartsapprovedforcustomerinstallationarereferredtoasCustomer
ReplaceableUnits,orCRUs.Lenovoprovidesdocumentationwithinstructionswhenitisappropriatefor
customerstoinstalloptionsorreplaceCRUs.Youmustcloselyfollowallinstructionswheninstallingor
replacingparts.TheOffstateofapowerindicatordoesnotnecessarilymeanthatvoltagelevelsinsidea
productarezero.Beforeyouremovethecoversfromaproductequippedwithapowercord,alwaysmake
surethatthepoweristurnedoffandthattheproductisunpluggedfromanypowersource.Formore
informationonCRUs,refertoChapter5“Installingorreplacinghardware”onpage21.Ifyouhaveany
questionsorconcerns,contacttheCustomerSupportCenter.
lthoughtherearenomovingpartsinyourcomputerafterthepowercordhasbeendisconnected,the
followingwarningsarerequiredforyoursafety.
CAUTION:
HazardousmovingpartsKeepfingersandotherbodypartsaway
CAUTION:
BeforereplacinganyCRUs,turnoffthecomputerandwaitthreetofiveminutestoletthecomputer
coolbeforeopeningthecover
Staticelectricityprevention
Staticelectricity,althoughharmlesstoyou,canseriouslydamagecomputercomponentsandoptions.
Improperhandlingofstatic-sensitivepartscancausedamagetothepart.Whenyouunpackanoption
©CopyrightLenovo2013,2014iii
orCRU,donotopenthestatic-protectivepackagecontainingthepartuntiltheinstructionsdirectyou
toinstallit.
WhenyouhandleoptionsorCRUs,orperformanyworkinsidethecomputer,takethefollowingprecautions
toavoidstatic-electricitydamage:
•Limityourmovement.Movementcancausestaticelectricitytobuilduparoundyou.
•lwayshandlecomponentscarefully.Handleadapters,memorymodules,andothercircuitboardsbythe
edges.Nevertouchexposedcircuitry.
•Preventothersfromtouchingcomponents.
•Whenyouinstallastatic-sensitiveoptionorCRU,touchthestatic-protectivepackagecontainingthe
parttoametalexpansion-slotcoverorotherunpaintedmetalsurfaceonthecomputerforatleasttwo
seconds.Thisreducesstaticelectricityinthepackageandyourbody.
•Whenpossible,removethestatic-sensitivepartfromthestatic-protectivepackagingandinstallthepart
withoutsettingitdown.Whenthisisnotpossible,placethestatic-protectivepackagingonasmooth,
levelsurfaceandplacethepartonit.
•Donotplacethepartonthecomputercoverorothermetalsurface.
Powercordsandpoweradapters
Useonlythepowercordsandpoweradapterssuppliedbytheproductmanufacturer.
Thepowercordsshallbesafetyapproved.ForGermany,itshallbeH05VV-F,3G,0.75mm2,orbetter.For
othercountries,thesuitabletypesshallbeusedaccordingly.
Neverwrapapowercordaroundapoweradapterorotherobject.Doingsocanstressthecordinwaysthat
cancausethecordtofray,crack,orcrimp.Thiscanpresentasafetyhazard.
lwaysroutepowercordssothattheywillnotbewalkedon,trippedover,orpinchedbyobjects.
Protectpowercordandpoweradaptersfromliquids.Forinstance,donotleaveyourpowercordorpower
adapternearsinks,tubs,toilets,oronfloorsthatarecleanedwithliquidcleansers.Liquidscancausea
shortcircuit,particularlyifthepowercordorpoweradapterhasbeenstressedbymisuse.Liquidsalsocan
causegradualcorrosionofpowercordterminalsand/ortheconnectorterminalsonapoweradapter,
whichcaneventuallyresultinoverheating.
Ensurethatallpowercordconnectorsaresecurelyandcompletelypluggedintoreceptacles.
Donotuseanypoweradapterthatshowscorrosionattheacinputpinsorshowssignsofoverheating(such
asdeformedplastic)attheacinputoranywhereonthepoweradapter.
Donotuseanypowercordswheretheelectricalcontactsoneitherendshowsignsofcorrosionor
overheatingorwherethepowercordappearstohavebeendamagedinanyway.
Extensioncordsandrelateddevices
Ensurethatextensioncords,surgeprotectors,uninterruptiblepowersupplies,andpowerstripsthatyouuse
areratedtohandletheelectricalrequirementsoftheproduct.Neveroverloadthesedevices.Ifpowerstrips
areused,theloadshouldnotexceedthepowerstripinputrating.Consultanelectricianformoreinformation
ifyouhavequestionsaboutpowerloads,powerrequirements,andinputratings.
ivThinkCentreM32UserGuide
Plugsandoutlets
Ifareceptacle(poweroutlet)thatyouintendtousewithyourcomputerequipmentappearstobedamaged
orcorroded,donotusetheoutletuntilitisreplacedbyaqualifiedelectrician.
Donotbendormodifytheplug.Iftheplugisdamaged,contactthemanufacturertoobtainareplacement.
Donotshareanelectricaloutletwithotherhomeorcommercialappliancesthatdrawlargeamountsof
electricity;otherwise,unstablevoltagemightdamageyourcomputer,data,orattacheddevices.
Someproductsareequippedwithathree-prongedplug.Thisplugfitsonlyintoagroundedelectricaloutlet.
Thisisasafetyfeature.Donotdefeatthissafetyfeaturebytryingtoinsertitintoanon-groundedoutlet.If
youcannotinserttheplugintotheoutlet,contactanelectricianforanapprovedoutletadapterortoreplace
theoutletwithonethatenablesthissafetyfeature.Neveroverloadanelectricaloutlet.Theoverallsystem
loadshouldnotexceed80percentofthebranchcircuitrating.Consultanelectricianformoreinformation
ifyouhavequestionsaboutpowerloadsandbranchcircuitratings.
Besurethatthepoweroutletyouareusingisproperlywired,easilyaccessible,andlocatedclosetothe
equipment.Donotfullyextendpowercordsinawaythatwillstressthecords.
Besurethatthepoweroutletprovidesthecorrectvoltageandcurrentfortheproductyouareinstalling.
Carefullyconnectanddisconnecttheequipmentfromtheelectricaloutlet.
Externaldevices
DonotconnectordisconnectanyexternaldevicecablesotherthanUniversalSerialBus(USB)and1394
cableswhilethecomputerpowerison;otherwise,youmightdamageyourcomputer.Toavoidpossible
damagetoattacheddevices,waitatleastfivesecondsafterthecomputerisshutdowntodisconnect
externaldevices.
Heatandproductventilation
Computers,poweradapters,andmanyaccessoriescangenerateheatwhenturnedonandwhenbatteries
arecharging.lwaysfollowthesebasicprecautions:
•Donotleaveyourcomputer,poweradapter,oraccessoriesincontactwithyourlaporanypartofyour
bodyforanextendedperiodwhentheproductsarefunctioningorwhenthebatteryischarging.Your
computer,poweradapter,andmanyaccessoriesproducesomeheatduringnormaloperation.Extended
contactwiththebodycouldcausediscomfortor,potentially,askinburn.
•Donotchargethebatteryoroperateyourcomputer,poweradapter,oraccessoriesnearflammable
materialsorinexplosiveenvironments.
•Ventilationslots,fans,andheatsinksareprovidedwiththeproductforsafety,comfort,andreliable
operation.Thesefeaturesmightinadvertentlybecomeblockedbyplacingtheproductonabed,sofa,
carpet,orotherflexiblesurface.Neverblock,cover,ordisablethesefeatures.
Inspectyourdesktopcomputerfordustaccumulationatleastonceeverythreemonths.Beforeinspecting
yourcomputer,turnoffthepowerandunplugthecomputer'spowercordfromtheelectricaloutlet;then
removeanydustfromventsandperforationsinthebezel.Ifyounoticeexternaldustaccumulation,then
examineandremovedustfromtheinsideofthecomputerincludingheatsinkinletfins,powersupplyvents,
andfans.lwaysturnoffandunplugthecomputerbeforeopeningthecover.Ifpossible,avoidoperating
yourcomputerwithintwofeetofhigh-trafficareas.Ifyoumustoperateyourcomputerinornearahigh-traffic
area,inspectand,ifnecessary,cleanyourcomputermorefrequently.
©CopyrightLenovo2013,2014v
Foryoursafetyandtomaintainoptimumcomputerperformance,alwaysfollowthesebasicprecautions
withyourdesktopcomputer:
•Keepthecoverclosedwheneverthecomputerispluggedin.
•Regularlyinspecttheoutsideofthecomputerfordustaccumulation.
•Removedustfromventsandanyperforationsinthebezel.Morefrequentcleaningsmightberequiredfor
computersindustyorhigh-trafficareas.
•Donotrestrictorblockanyventilationopenings.
•Donotstoreoroperateyourcomputerinsidefurniture,asthismightincreasetheriskofoverheating.
•irflowtemperaturesintothecomputershouldnotexceed35°C(95°F).
•Donotinstallairfiltrationdevices.Theymayinterferewithpropercooling.
Operatingenvironment
Theoptimalenvironmentinwhichtouseyourcomputeris10°C-35°C(50°F-95°F)withhumidityranging
between35%and80%.Ifyourcomputerisstoredortransportedintemperatureslessthan10°C(50°F),
allowthecoldcomputertoriseslowlytoanoptimaloperatingtemperatureof10°C-35°C(50°F-95°F)before
use.Thisprocesscouldtaketwohoursinextremeconditions.Failuretoallowyourcomputertorisetoan
optimaloperatingtemperaturebeforeusecouldresultinirreparabledamagetoyourcomputer.
Ifpossible,placeyourcomputerinawell-ventilatedanddryareawithoutdirectexposuretosunshine.
Keepelectricalappliancessuchasanelectricfan,radio,high-poweredspeakers,airconditioner,and
microwaveovenawayfromyourcomputerbecausethestrongmagneticfieldsgeneratedbythese
appliancescandamagethemonitoranddataontheharddiskdrive.
Donotplaceanybeveragesontopoforbesidethecomputerorotherattacheddevices.Ifliquidisspilledon
orinthecomputeroranattacheddevice,ashortcircuitorotherdamagemightoccur.
Donoteatorsmokeoveryourkeyboard.Particlesthatfallintoyourkeyboardcancausedamage.
Lasercompliancestatement
CAUTION:
Whenlaserproducts(suchasCD-ROMs,DVDdrives,fiberopticdevices,ortransmitters)are
installed,notethefollowing:
•DonotremovethecoversRemovingthecoversofthelaserproductcouldresultinexposureto
hazardouslaserradiationTherearenoserviceablepartsinsidethedevice
•Useofcontrolsoradjustmentsorperformanceofproceduresotherthanthosespecifiedherein
mightresultinhazardousradiationexposure
DANGER
SomelaserproductscontainanembeddedClass3AorClass3BlaserdiodeNotethefollowing:
LaserradiationwhenopenDonotstareintothebeam,donotviewdirectlywithoptical
instruments,andavoiddirectexposuretothebeam
viThinkCentreM32UserGuide
Powersupplystatement
Neverremovethecoveronapowersupplyoranypartthathasthefollowinglabelattached.
Hazardousvoltage,current,andenergylevelsarepresentinsideanycomponentthathasthislabelattached.
Therearenoserviceablepartsinsidethesecomponents.Ifyoususpectaproblemwithoneoftheseparts,
contactaservicetechnician.
Cleaningandmaintenance
Keepyourcomputerandworkspaceclean.Shutdownthecomputerandthendisconnectthepower
cordbeforecleaningthecomputer.Donotsprayanyliquiddetergentdirectlyonthecomputeroruse
anydetergentcontainingflammablematerialtocleanthecomputer.Spraythedetergentonasoftcloth
andthenwipethecomputersurfaces.
©CopyrightLenovo2013,2014vii
viiiThinkCentreM32UserGuide