Lenovo ThinkServer TD200 User manual

ThinkServer TD200x Ty pes 3719, 3821, 3822, and 3823
Installation and User Guide

ThinkServer TD200x Ty pes 3719, 3821, 3822, and 3823
Installation and User Guide

Note: Before using this information and the product it supports, read the general information in Appendix B, “Notices,” on page 127
and the Warranty and Support Information document on the Lenovo®ThinkServer Documentation DVD.
First Edition (June 2009)
©Copyright Lenovo 2009.
Portions ©Copyright International Business Machines Corporation 2009.
All rights reserved.
LENOVO products, data, computer software, and services have been developed exclusively at private expense and
are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights
to use, reproduction and disclosure.
LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are delivered
pursuant aGeneral Services Administration ″GSA″contract, use, reproduction, or disclosure is subject to restrictions
set forth in Contract No. GS-35F-05925.

Contents
Safety ............................ vii
Chapter 1. Introduction ......................1
Notices and statements in this document................2
Related documentation ......................3
Chapter 2. Server setup roadmap ..................5
Chapter 3. What is included with your server .............7
Features and technologies .....................7
Specifications ..........................9
Software ...........................10
EasyStartup .........................11
EasyManage.........................11
Reliability, availability, and serviceability ................11
Chapter 4. Server controls, LEDs, and power.............13
Front view ..........................13
Operator information panel ...................14
EasyLED diagnostics panel ....................15
Rear view...........................24
System-board internal connectors ..................25
System-board external connectors..................26
System-board switches and jumpers .................27
System-board LEDs .......................28
SAS backplane connectors ....................31
Power-supply LEDs .......................31
Server power features ......................32
Turning on the server .....................32
Turning off the server .....................33
Chapter 5. Installing optional devices and replacing customer replaceable
units............................35
Installation guidelines ......................36
System reliability guidelines ...................37
Working inside the server with the power on .............37
Handling static-sensitive devices .................38
Server components .......................39
Opening the bezel........................41
Opening the bezel media door ...................41
Removing the left-side cover ....................42
Opening the power-supply cage ..................43
Closing the power-supply cage ...................44
Internal cable routing and connectors ................44
Removing the air baffle ......................51
Installing the air baffle ......................51
Removing ahot-swap power supply .................53
Installing ahot-swap power supply .................54
Removing avoltage regulator module ................55
Installing avoltage regulator module .................56
Installing an adapter .......................56
Installing aDVD (optical) drive ...................59
Installing aUSB or SATA tape drive .................60
©Lenovo 2009. Portions ©IBM Corp. 2009. iii
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Installing ahot-swap hard disk drive .................62
Installing amemory module ....................63
Independent channel mode ...................64
Memory mirroring mode ....................65
Installing asecond microprocessor .................68
Thermal grease........................73
Installing redundant power supply and fans ..............74
Completing the installation.....................76
Closing the bezel media door ..................76
Closing the bezel .......................76
Installing the left-side cover ...................77
Connecting the cables .....................77
Updating the server configuration .................78
Chapter 6. Configuring the server .................81
Using the Setup utility ......................82
Starting the Setup utility ....................82
Setup utility menu choices....................82
Passwords .........................86
Using the Boot Selection Menu program ...............88
RAID controllers ........................88
Using the LSI Configuration Utility program .............89
Using the WebBIOS utility....................91
Using the ThinkServer EasyStartup DVD ...............93
Before you use the ThinkServer EasyStartup DVD...........93
Configuring RAID .......................94
EasyStartup overview .....................94
Installing your operating system without using EasyStartup........96
Enabling the Broadcom Gigabit Ethernet Utility program..........96
Configuring the Gigabit Ethernet controller...............97
Updating the firmware ......................97
Using the EasyUpdate Firmware Updater tool ............97
Starting the backup server firmware .................98
Using the Integrated Management Module...............98
Using the remote presence capability and blue-screen capture .......99
Obtaining the IP address for the Web interface access......... 100
Logging on to the Web interface ................. 100
Advanced Settings Utility program ................. 101
Installing ThinkServer EasyManage software ............. 101
Installation requirements .................... 101
Installation order ....................... 102
Installing Windows 2003 components on the Core Server........ 102
Installing Windows 2008 32-bit components............. 103
Uninstalling the LANDesk Software Agent ............. 103
Chapter 7. Troubleshooting ................... 105
Troubleshooting tables ..................... 105
DVD drive problems ..................... 106
General problems ...................... 106
Hard disk drive problems.................... 107
Intermittent problems ..................... 107
Keyboard, mouse, or pointing-device problems............ 108
Memory problems ...................... 109
Microprocessor problems....................110
Monitor problems....................... 111
Optional-device problems ...................113
iv ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide

Power problems .......................114
Serial port problems .....................115
Software problems ......................116
Universal Serial Bus (USB) port problems .............116
Solving undetermined problems ..................116
Event logs ..........................117
Viewing event logs through the Setup utility .............118
Viewing event logs without restarting the server ...........118
Diagnostic programs, messages, and error codes............119
Running the diagnostic programs.................119
Diagnostic text messages ................... 120
Viewing the test log...................... 120
Diagnostic messages ..................... 121
Appendix A. Getting help and technical assistance .......... 123
Before you call ........................ 123
Using the documentation..................... 123
Getting help and information from the World Wide Web ......... 123
Calling for service ....................... 124
Using other services ...................... 124
Purchasing additional services................... 125
Lenovo product service ..................... 125
Appendix B. Notices ...................... 127
Trademarks.......................... 128
Important notes ........................ 128
Product recycling and disposal .................. 129
Compliance with Republic of Turkey Directive on the Restriction of Hazardous
Substances ......................... 130
Recycling statements for Japan .................. 130
Battery return program ..................... 131
German Ordinance for Work gloss statement ............. 132
Electronic emission notices .................... 132
Federal Communications Commission (FCC) statement ........ 132
Industry Canada Class Aemission compliance statement........ 133
Avis de conformité àla réglementation d’Industrie Canada ....... 133
Australia and New Zealand Class Astatement ............ 133
United Kingdom telecommunications safety requirement ........ 133
European Union EMC Directive conformance statement ........ 133
German Class Acompliance statement .............. 133
Japanese Voluntary Control Council for Interference (VCCI) statement 135
Taiwanese Class Awarning statement ............... 135
Chinese Class Awarning statement................ 135
Korean Class Awarning statement ................ 135
Index ............................ 137
Contents v

vi ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide

Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat udit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
©Lenovo 2009. Portions ©IBM Corp. 2009. vii

Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
Important:
Each caution and danger statement in this document is labeled with anumber. This
number is used to cross reference an English-language caution or danger
statement with translated versions of the caution or danger statement in the Safety
Information book.
For example, if acaution statement is labeled "Statement 1", translations for that
caution statement are in the Safety Information document under "Statement 1".
Be sure to read all caution and danger statements in this document before you
perform the procedures. Read any additional safety information that comes with the
server or optional device before you install the device.
viii ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide

Statement 1:
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid ashock hazard:
vDo not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
vConnect all power cords to aproperly wired and grounded electrical
outlet.
vConnect to properly wired outlets any equipment that will be attached to
this product.
vWhen possible, use one hand only to connect or disconnect signal
cables.
vNever turn on any equipment when there is evidence of fire, water, or
structural damage.
vDisconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
vConnect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached
devices.
To Connect: To Disconnect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
Safety ix

Statement 2:
CAUTION:
When replacing the lithium battery, use only the battery recommended by the
manufacturer. If your system has amodule containing alithium battery,
replace it only with the same module type made by the same manufacturer.
The battery contains lithium and can explode if not properly used, handled, or
disposed of.
Do not:
vThrow or immerse into water
vHeat to more than 100°C (212°F)
vRepair or disassemble
Dispose of the battery as required by local ordinances or regulations.
xThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide

Statement 3:
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
vDo not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
vUse of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
Class 1 Laser Product
Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
Appareil A Laser de Classe 1
`
Safety xi

Statement 4:
≥18 kg (39.7 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb)
CAUTION:
Use safe practices when lifting.
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
1
2
xii ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide

Statement 8:
CAUTION:
Never remove the cover on apower supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect aproblem with one of these parts, contact
aservice technician.
Statement 11:
CAUTION:
The following label indicates sharp edges, corners, or joints nearby.
Statement 12:
CAUTION:
The following label indicates ahot surface nearby.
Statement 13:
Safety xiii

DANGER
Overloading abranch circuit is potentially afire hazard and ashock hazard
under certain conditions. To avoid these hazards, ensure that your system
electrical requirements do not exceed branch circuit protection
requirements. Refer to the information that is provided with your device for
electrical specifications.
Statement 15:
CAUTION:
Make sure that the rack is secured properly to avoid tipping when the server
unit is extended.
Statement 17:
CAUTION:
The following label indicates moving parts nearby.
Statement 26:
CAUTION:
Do not place any object on top of rack-mounted devices.
Attention: This product is suitable for use on an IT power distribution system
whose maximum phase to phase voltage is 240 Vunder any distribution fault
condition.
xiv ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide

Chapter 1. Introduction
This Installation and User Guide is intended to use with your Lenovo®ThinkServer™
TD200x Types 3719, 3821, 3822, and 3823 server. This document contains
information about:
vSetting up and cabling the server
vStarting and configuring the server
vInstalling options and replacing customer replaceable units (CRUs)
vSolving problems
The server comes with the ThinkServer EasyStartup DVD to help you configure the
hardware, install device drivers, and install the operating system.
The server comes with alimited warranty. For information about the terms of the
warranty and getting service and assistance, see the Warranty and Support
Information document on the ThinkServer Documentation DVD. You can obtain
up-to-date information about the server and other Lenovo products at
http://www.lenovo.com/thinkserver.
Record information about the server in the following table. You will need this
information when you register the server with Lenovo.
Product name ThinkServer TD200x
Machine type 3719, 3821, 3822, and 3823
Model number _____________________________________________
Serial number _____________________________________________
Key serial number _____________________________________________
Key manufacturer _____________________________________________
Key phone number _____________________________________________
The model number and serial number are on labels on the bottom of the server and
on the front, visible through the bezel, as shown in the following illustration.
©Lenovo 2009. Portions ©IBM Corp. 2009. 1

1 Model and machine type
Important: The server keys cannot be duplicated by alocksmith. If you lose them,
order replacement keys from the key manufacturer. The key serial number and the
telephone number of the manufacturer are on atag that is attached to the keys.
For alist of supported optional devices for the server, go to http://www.lenovo.com/
thinkserver and click the Options tab.
Notices and statements in this document
The caution and danger statements that appear in this document are also in the
multilingual Safety Information document, which is on the Lenovo ThinkServer
Documentation DVD. Each statement is numbered for reference to the
corresponding statement in the Safety Information document.
The following notices and statements are used in this document:
vNote: These notices provide important tips, guidance, or advice.
vImportant: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
vAttention: These notices indicate potential damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage could occur.
vCaution: These statements indicate situations that can be potentially hazardous
to you. Acaution statement is placed just before the description of apotentially
hazardous procedure step or situation.
2ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide

vDanger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. Adanger statement is placed just before the
description of apotentially lethal or extremely hazardous procedure step or
situation.
Related documentation
The Lenovo ThinkServer Documentation DVD contains documentation for the
server in Portable Document Format (PDF). The Lenovo ThinkServer
Documentation DVD requires the following minimum hardware and software:
vAdobe®Acrobat Reader 5.0 (or later) or xpdf, which comes with Linux®operating
systems
The following table describes the content and location of documentation that is
provided with your server.
Document Description Location
Read Me First This document directs you to the
ThinkServer Documentation DVD for
complete warranty and support information.
printed, provided
in server
packaging
Important Notices This document includes safety and legal
notices that you are expected to read
before using the server.
printed, provided
in server
packaging
Hardware Maintenance
Manual
This document provides diagnostic
information, parts listing, and replacement
procedures for all field replaceable units
(parts replaced by trained service
personnel) as well as all customer
replaceable units (CRUs).
Lenovo Support
Web site:
http://
www.lenovo.com/
support
Warranty and Support
Information
This document includes the warranty
statement and information about how to
contact Lenovo Support.
Available on the
ThinkServer
Documentation
DVD.
Safety Information This document includes translations of all
of the safety statements used in the
ThinkServer documentation.
Available on the
ThinkServer
Documentation
DVD.
Chapter 1. Introduction 3

4ThinkServer TD200x Types 3719, 3821, 3822, and 3823: Installation and User Guide