
Configuring AID . . . . . . . . . . . . . . 41
An Introduction to AID . . . . . . . . . . 41
Configuring AID with Intel STe . . . . . . 42
Configuring AID with AVAGO Mega AID
Configuration Utility . . . . . . . . . . . 43
Configuring AID with Intel Virtual AID on
CPU . . . . . . . . . . . . . . . . . 45
Chapter 6. Troubleshooting,
diagnostics, and recovery . . . . . . . 49
Basic procedure for resolving computer
problems . . . . . . . . . . . . . . . . . 49
Troubleshooting . . . . . . . . . . . . . . 49
Startup problems . . . . . . . . . . . . 49
Audio problems . . . . . . . . . . . . . 50
CD or DVD problems . . . . . . . . . . . 51
Intermittent problems. . . . . . . . . . . 52
Storage drive problems . . . . . . . . . . 52
Ethernet LAN problems . . . . . . . . . . 52
Wireless LAN problem . . . . . . . . . . 53
Bluetooth problems . . . . . . . . . . . 54
Performance problems . . . . . . . . . . 55
Serial connector problem . . . . . . . . . 56
USB device problems . . . . . . . . . . 56
Software and driver problems . . . . . . . 57
Diagnosing problems . . . . . . . . . . . . 57
ecovery information . . . . . . . . . . . . 59
Chapter 7. Hardware removal and
installation . . . . . . . . . . . . . . . 61
Handling static-sensitive devices . . . . . . . . 61
Preparing your computer and removing the
computer cover . . . . . . . . . . . . . . . 61
emoving and installing hardware . . . . . . . 62
External options . . . . . . . . . . . . . 62
Cover presence switch (intrusion switch) . . . 63
Direct cooling air baffle . . . . . . . . . . 65
Device in a flex bay. . . . . . . . . . . . 67
Storage drive in the front-access storage
enclosure . . . . . . . . . . . . . . . 70
Device in the multi-drive conversion kit . . . . 75
3.5-inch storage drive . . . . . . . . . . 86
2.5-inch storage drive . . . . . . . . . . 89
Front fan assembly. . . . . . . . . . . . 95
ear fan assembly . . . . . . . . . . . . 96
M.2 solid-state drive . . . . . . . . . . . 98
Power supply assembly . . . . . . . . . . 108
Memory module . . . . . . . . . . . . . 110
PCIe card . . . . . . . . . . . . . . . 113
Full-length PCIe card . . . . . . . . . . . 121
Super capacitor module. . . . . . . . . . 128
Multi-function brackets . . . . . . . . . . 131
Coin-cell battery. . . . . . . . . . . . . 135
Wi-Fi units . . . . . . . . . . . . . . . 137
Completing the parts replacement . . . . . . . 141
Chapter 8. Getting information, help,
and service . . . . . . . . . . . . . . . 143
Information resources . . . . . . . . . . . . 143
Accessing the user guide in various
languages . . . . . . . . . . . . . . . 143
Windows help system . . . . . . . . . . 143
Safety and warranty . . . . . . . . . . . 143
Lenovo Web site. . . . . . . . . . . . . 143
Lenovo Support Web site . . . . . . . . . 144
Frequently asked questions . . . . . . . . 144
Help and service . . . . . . . . . . . . . . 144
Calling for service . . . . . . . . . . . . 144
Using other services . . . . . . . . . . . 145
Purchasing additional services . . . . . . . 145
Appendix A. System memory
speed. . . . . . . . . . . . . . . . . . 147
Appendix B. Supplemental
information about the Ubuntu operating
system . . . . . . . . . . . . . . . . . 149
Appendix C. Regulatory
information . . . . . . . . . . . . . . . 151
Export classification notice . . . . . . . . . . 151
Electronic emissions notices . . . . . . . . . . 151
Federal Communications Commission
Declaration of Conformity . . . . . . . . . 151
Eurasian compliance mark . . . . . . . . . . 153
Brazil audio notice . . . . . . . . . . . . . . 153
Mexico wireless-radio compliance information. . . 154
Additional regulatory information . . . . . . . . 154
Appendix D. WEEE and recycling
information . . . . . . . . . . . . . . . 155
Important WEEE information. . . . . . . . . . 155
ecycling information for Japan . . . . . . . . 155
ecycling information for Brazil. . . . . . . . . 156
Battery recycling information for Taiwan . . . . . 156
Battery recycling information for the European
Union . . . . . . . . . . . . . . . . . . . 157
Appendix E. Restriction of
Hazardous Substances (RoHS)
Directive . . . . . . . . . . . . . . . . 159
Appendix F. ENERGY STAR model
information . . . . . . . . . . . . . . . 161
ii P920 User Guide