Lenovo ThinkPad 770E-ED Service manual

Note
Before using this information and the product it supports, be sure to read the general information under “Safety
Information” on page xii, and “Notices” on page 175.
Note for Using Your Computer in Japan
If you are using a modem in Japan, specify the country as “Japan” in the “Dialing Properties.” window under
the “Modem Properties” window. Using the modem functions with another setting is a violation of the
Japanese Telecommunication Business Law.
$ The AC Adapter complies with the Electrical Appliance and Material Control Law of Japan.
$ Rating:
$ Certificate number ( ):
$ Input ac 100 V 50/60 Hz
$ Output dc 16 V
$ 91-56055
First Edition (August 1998)
The following paragraph does not apply to the United Kingdom or any country where such provisions are
inconsistent with local law:
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT ANY
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE LIMITED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow
disclaimers of express or implied warranties in certain transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in new editions of the publication. IBM may make
improvements or changes in the products or the programs described in this publication at any time.
Requests for technical information about IBM products should be made to your IBM Authorized Dealer or your IBM
Marketing Representative.
Copyright International Business Machines Corporation 1998. All rights reserved. Note to U.S. Government
Users – Documentation related to restricted rights – Use, duplication, or disclosure is subject to restrictions set forth in
GSA ADP Schedule Contract with IBM Corp.

Thank You for Selecting
an IBM ThinkPad 770X Computer
We have developed this ThinkPad computer to meet
both your technical requirements and your high
expectations.

Functional Highlights
Compact design with core technology
This powerful notebook computer includes a number of advanced
technologies and user-friendly functions to make your computing
experience more productive and pleasurable. Several of these
functions are highlighted below. For additional details and functions,
refer to the respective chapters in this book.
High-speed processor
The Intel Pentium II 300-MHz processor with AGP (Accelerated
Graphics Port) support enables high-speed data processing and
advanced performance.
Large-capacity hard disk drive
The 8.1-GB customer-upgradable hard disk drive can respond to a
wide variety of your business demands.
Large color LCD
The 13.7- or 14.1-inch TFT (thin-film transistor) display with high
resolution (1024x768 or 1280x1024) provides clear and brilliant text
and graphics.
Lithium-ion battery pack
The large-capacity lithium-ion battery pack extends the operating
time of your computer, further enhancing its portability.
DVD-ROM drive
A new slim DVD-ROM (digital versatile disc ROM) drive plays
presentations recorded with the DVD format, and it also plays
standard CD-ROM discs.
Audio with 3D stereo sound
Your computer is equipped with internal audio record and playback
capabilities, including 3D (three-dimensional) audio from just two
speakers. When you enable the 3D stereo feature, sounds will
appear to be generated all around you, even though only two
speakers are used.
iv IBM ThinkPad 770X User's Reference

The model equipped with a digital signal processor (DSP); features a
high-quality MIDI wave table synthesizer with 128 instruments and up
to 32 voices.
To use the audio function “Basic” in the Online User's Guide .
ThinkPad modem
The ThinkPad modem enables you to send or receive data, faxes,
and voice over the telephone line. This modem uses a DSP, and its
software can be upgraded, allowing great flexibility.
To use the ThinkPad modem function “Basic” in the Online
User's Guide .
TrackPoint with enhanced controls
Your computer has an enhanced TrackPoint function that enables
you to make selections merely by pressing on the TrackPoint. A
new center button converts the TrackPoint into a scroll controlling
device or a magnifying glass on the screen.
To use the TrackPoint “TrackPoint” on page 10.
PC Card support
Your computer provides two PC Card slots that accept a 16-bit PC
Card, CardBus Card, or Zoomed Video Card.
To install a PC Card “Installing a PC Card” on page 78.
v

vi IBM ThinkPad 770X User's Reference

Contents
Functional Highlights . . . . . . . . . . . . . . . . . . . . . . . . . . iv
About This Book ............................ x
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . xii
Laser Compliance Statement .................... xiv
Chapter 1. Getting Familiar with Your Computer ....... 1
Identifying the Hardware Features .................. 2
System-Status Indicators . . . . . . . . . . . . . . . . . . . . . . . 8
Functions of Your Computer .................... 10
Keyboard Functions . . . . . . . . . . . . . . . . . . . . . . . . 10
ThinkPad Utility Programs .................... 17
Online User's Guide ........................ 30
UltraBay II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Backing Up Your System ...................... 32
Using the ThinkPad Customization CD ............. 32
Using the Recovery CD ..................... 33
Using the Diskette Factory .................... 36
Using ConfigSafe . . . . . . . . . . . . . . . . . . . . . . . . . 37
Using the ThinkPad Web Site or Bulletin Board ........ 37
Replacing the Battery Pack ..................... 38
Replacing the Backup Battery .................. 40
Getting Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Help at the ThinkPad Web Site ................. 42
Help by Telephone ........................ 43
Recording Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Chapter 2. Extending the Features of Your Computer ... 47
Customizing the TrackPoint ..................... 49
Increasing Memory . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Installing the DIMM ........................ 55
Removing the DIMM ....................... 58
Upgrading the Hard Disk Drive ................... 60
Attaching the External Diskette Drive ............... 63
Attaching an External Mouse, Keypad, and Keyboard ...... 65
Attaching an External Mouse or Numeric Keypad ...... 65
Attaching an External Keyboard and Mouse .......... 67
Copyright IBM Corp. 1998 vii

Disabling the TrackPoint ..................... 69
Attaching an External Monitor ................... 70
Using the Dual Display Function ................ 74
Installing a PC Card ......................... 78
Removing the PC Card ...................... 80
Using a Docking Station ....................... 81
Replacing an UltraBay II Device .................. 90
Hot and Warm Swap Functions ................. 90
Removing and Replacing Devices ............... 93
Device Restrictions . . . . . . . . . . . . . . . . . . . . . . . . 96
Chapter 3. Protecting Your Computer ............. 99
Using Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Entering a Password ....................... 101
Setting a Password ........................ 102
Changing or Removing a Password .............. 104
Using the Personalization Editor .................. 111
Entering Your Personal Data .................. 111
Deleting the Personalization Window .............. 114
Using Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Using the Security Screw ...................... 116
Chapter 4. Solving Computer Problems ............ 117
Hints and Tips ............................ 119
Using the Hard Disk Drive .................... 127
Using a Docking Station ..................... 127
Using the USB Connector .................... 128
Using the DVD-ROM Drive .................... 128
Using a PC Card ......................... 128
Using a Second CardBus Card ................. 129
Using a Microphone ........................ 129
Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . 131
Troubleshooting Charts . . . . . . . . . . . . . . . . . . . . . . . 132
Error Codes or Messages .................... 134
No Error Codes or Messages .................. 140
Input Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Suspend or Hibernation Problems ............... 142
LCD Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Indicator Problems . . . . . . . . . . . . . . . . . . . . . . . . 146
Battery Problems . . . . . . . . . . . . . . . . . . . . . . . . . 146
A Hard-Disk-Drive Problem ................... 147
viii IBM ThinkPad 770X User's Reference

CD-ROM Drive Problems .................... 147
DVD-ROM Drive Problems .................... 148
Infrared Communication Problems ............... 149
An Enhanced Video or MPEG Problem ............ 151
Audio or Telephony Problems .................. 151
A Universal Serial Bus (USB) Problem ............. 152
PC Card or Built-in Modem Problems ............. 152
Other PC Card Problems ..................... 153
Docking Station or Port Replicator Problems ......... 155
A Printer Problem ......................... 157
External Monitor Problems .................... 157
A Television Problem ....................... 160
Other Option Problems ...................... 160
Software Problems . . . . . . . . . . . . . . . . . . . . . . . . 162
Other Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Testing Your Computer ....................... 164
Appendix A. Features and Specifications ........... 167
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
IBM Power Cords ........................... 171
Appendix B. Product Warranty and Notices ......... 173
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Year 2000 Readiness and Instructions ............. 175
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Electronic Emission Notices ................... 177
Telecommunication Notices . . . . . . . . . . . . . . . . . . . 179
Industry Canada Requirements ................. 180
Patent Protection Notice ..................... 182
Notice for Australia ........................ 182
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Contents ix

About This Book This book contains information that will help you operate the IBM
ThinkPad 770X computer. Be sure to read the ThinkPad Setup
Guide and Chapter 1 of this book before using the computer.
Chapter 1. “Getting Familiar with Your Computer,” acquaints
you with the basic features of your computer.
Chapter 2. “Extending the Features of Your Computer,”
provides information on installing options and using your
computer's high-technology features.
Chapter 3. “Protecting Your Computer,” provides information
on using passwords, identifying yourself with the Personalization
Editor, and using locks.
Chapter 4. “Solving Computer Problems,” describes what to
do when you have a computer problem. The chapter includes a
troubleshooting guide.
Appendix A. “Features and Specifications,” describes the
features and specifications associated with your computer,
including information on power cords.
Appendix B. “Product Warranties and Notices,” contains the
warranty statements for your computer and notices for this book.
The book concludes with an index .
xIBM ThinkPad 770X User's Reference