Lenovo 82C500G7IX User manual

Lenovo V14 and V15
User Guide
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Read this first
Before using this documentation and the product it supports, ensure that you read and understand the
following:
Appendix A “Important safety information” on page 29
Safety and Warranty Guide
Setup Guide
First Edition (November 2019)
© Copyright Lenovo 2019
LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services
Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-
35F-05925.

Contents
About this guide iii
Chapter 1 Meet your computer 1
Front . . . . . . . . . . . . . . . . . . . . 1
Top . . . . . . . . . . . . . . . . . . . . 2
Bottom . . . . . . . . . . . . . . . . . . . 4
Left . . . . . . . . . . . . . . . . . . . . 5
Right . . . . . . . . . . . . . . . . . . . . 6
Features and specifications . . . . . . . . . . . 7
Statement on USB transfer rate . . . . . . . . 8
Operating environment . . . . . . . . . . . 8
Chapter 2 Get started with your
computer 11
Get started with Windows 10 . . . . . . . . . 11
Windows account . . . . . . . . . . . . 11
Windows desktop . . . . . . . . . . . . 13
Lenovo Vantage and Lenovo PC Manager . . . . 14
Connect to networks . . . . . . . . . . . . . 14
Connect to Wi-Fi networks. . . . . . . . . 14
Interact with your computer . . . . . . . . . . 15
Keyboard hotkeys . . . . . . . . . . . . 15
Chapter 3 Explore your computer 17
Manage power . . . . . . . . . . . . . . . 17
Check the battery status . . . . . . . . . 17
Charge the battery . . . . . . . . . . . . 17
Check the battery temperature . . . . . . . 17
Set power button behavior. . . . . . . . . 17
Change or create a power plan . . . . . . . 17
Change settings in UEFI/BIOS setup utility . . . . 18
What is UEFI/BIOS setup utility . . . . . . . 18
Open the UEFI/BIOS setup utility . . . . . . 18
Change the startup sequence . . . . . . . 18
Change hotkey mode. . . . . . . . . . . 18
Enable or disable always-on . . . . . . . . 18
Set passwords in UEFI/BIOS setup utility . . . . . 19
Password types . . . . . . . . . . . . . 19
Set administrator password . . . . . . . . 19
Change or remove administrator password . . 19
Set user password . . . . . . . . . . . . 20
Enable power-on password . . . . . . . . 20
Set hard disk password . . . . . . . . . . 20
Change or remove hard disk password . . . . 21
Reset or restore Windows . . . . . . . . . . . 21
Windows 10 recovery options . . . . . . . 21
Windows System Restore . . . . . . . . . 21
Reset Windows . . . . . . . . . . . . . 22
Create a recovery drive . . . . . . . . . . 22
Use a recovery drive to restore or reset
Windows . . . . . . . . . . . . . . . 23
Chapter 4 Help and support 25
Frequently asked questions . . . . . . . . . . 25
Self-help resources . . . . . . . . . . . . . 25
Call Lenovo . . . . . . . . . . . . . . . . 27
Before you contact Lenovo . . . . . . . . 27
Lenovo Customer Support Center . . . . . . 27
Purchase additional services. . . . . . . . . . 28
Appendix A Important safety
information 29
Appendix B Accessibility and
ergonomic information 41
Appendix C Compliance
information 45
Appendix D Notices and
trademarks 59
© Copyright Lenovo 2019 i

ii Lenovo V14 and V15 User Guide

About this guide
This guide applies to Lenovo product model(s) listed below. Illustrations in this guide may look slightly
different from your product model.
Model name Machine Type (MT)
Lenovo V14-ADA 82C6
Lenovo V14-ARE 82DQ
Lenovo V14-IGL 82C2
Lenovo V14-IIL 82C4
Lenovo V14-IKB 81YA
Lenovo V14-IWL 81YB
Lenovo V15-ADA 82C7
Lenovo V15-IGL 82C3
Lenovo V15-IIL 82C5
Lenovo V15-IKB 81YD
Lenovo V15-IWL 81YE
This guide may contain information about accessories, features, and software that are not available on all
models.
This guide contains instructions that are based on the Windows 10 operating system. These instructions
are not applicable if you install and use other operating systems.
Microsoft® makes periodic feature changes to the Windows® operating system through Windows Update.
As a result, the operating system related instructions may become outdated. Refer to Microsoft resources
for the latest information.
The content of the guide is subject to change without notice. To obtain the latest version, go to https://
support.lenovo.com.
© Copyright Lenovo 2019 iii

iv Lenovo V14 and V15 User Guide

Chapter 1 Meet your computer
Front
1. Microphone Capture or record sound and voice.
2. Camera
Take pictures or record videos by clicking Camera from the Start menu.
If you use other apps that support photographing, video chatting, and video
conference, the camera starts automatically when you enable the camera-
required feature from the app.
3. Camera light If the light is on, the camera is in use.
4. Wireless LAN/Bluetooth
antennas
Send and receive radio waves for the wireless LAN/Bluetooth module.
Note: The antennas are not visible from the outside of the computer.
5. Screen Display text, graphics, and videos.
© Copyright Lenovo 2019 1

Top
14–inch models
1. Ventilation slots Dissipate internal heat.
2. Keyboard
Enter characters and interact with programs.
Note: The keyboard also includes hotkeys and function keys for changing
settings and performing tasks quickly.
3. Touchpad Perform finger touch and all the functions of a traditional mouse.
2Lenovo V14 and V15 User Guide

15–inch models
1. Ventilation slots Dissipate internal heat.
2. Keyboard
Enter characters and interact with programs.
Note: The keyboard also includes hotkeys and function keys for changing
settings and performing tasks quickly.
3. Numeric keypad
To enable or disable the numeric keypad, press the Num Lock key.
Note: If the Num Lock key light is on, the numeric keypad is in use.
4. Touchpad Perform finger touch and all the functions of a traditional mouse.
Chapter 1.Meet your computer 3

Bottom
1. Speakers Play sound.
4Lenovo V14 and V15 User Guide

Left
1. ac power connector Connect to the ac power adapter.
2. Charging light Indicate whether the computer is connected to ac power.
White: connected to ac power (battery power 91%–100%)
Amber: connected to ac power (battery power 1%–90%)
Off: not connected to ac power
3. HDMITM connector Connect to devices with HDMI input such as a TV or a display.
4. USB 2.0 connector Connect USB-compatible devices, such as a USB keyboard, USB mouse, USB
storage device, or USB printer.
5. USB 3.2 connector Gen 1 Connect USB-compatible devices, such as a USB keyboard, USB mouse, USB
storage device, or USB printer.
6. Power light Indicate the status of the computer.
White (solid on): The computer is on (battery power 21%-100%).
White (fast blinking): The computer is on (battery power 1%-20%).
White (slow blinking): The computer is in sleep mode.
Off: The computer is off or in hibernation mode.
Chapter 1.Meet your computer 5

Right
1. Novo button When the computer is off, press this button to start System Recovery or the BIOS
setup utility, or to enter the boot menu.
2. Audio connector
Connect headphones or a headset with a 3.5-mm (0.14-inch), 4-pole plug to listen
to the sound from the computer.
Note: The conventional microphone is not supported.
3. SD card slot Insert SD card for data access or storage.
6Lenovo V14 and V15 User Guide

Features and specifications
Note: Specifications might change without notice. Some specifications are model specific and might not
apply to the model that you purchased.
Dimensions
Width:
– 14-inch models: 327.1 mm (12.87 inches)
– 15-inch models: 362.2 mm (14.25 inches)
Depth:
– 14-inch models: 241 mm (9.48 inches)
– 15-inch models: 251.5 mm (9.90 inches)
Thickness: Approximately 19.9 mm (0.78 inches)
ac power adapter
Input: 100 V to 240 V ac, 50 Hz to 60 Hz
Output: 20 V dc, 2.25 A / 3.25 A
Power:
– V14-IGL and V15-IGL models: 45 W
– V14-ADA, V15-ADA, V14–ARE, V14-IIL, and V15-IIL models: 65 W
– V14–IKB, V15–IKB , V14–IWL, and V15–IWL models: 45 W / 65 W
Battery pack
30 Wh / 35 Wh
2 cells
To have better game performance, please insert ac adapter.
Microprocessor To view the microprocessor information of your computer, right-click the Start
button and then click System.
Memory
V14-IGL and V15-IGL models:
– Double data rate 4 (DDR4) on board
V14-ADA, V15-ADA, V14-ARE, V14-IIL, V15-IIL, V14–IKB, V15-IKB, V14-IWL,
and V15-IWL models:
– On board memory module and Double data rate 4 (DDR4) small outline dual
in-line memory module (SODIMM)
– Slot: 1
Storage device
2.5-inch form factor, 7-mm (0.28-inch) height hard disk drive
M.2 PCIe solid state drive
Intel® Optane™ memory*
Display
Display size:
– 14-inch models: 355.6 mm (14.0 inches)
– 15-inch models: 396.2 mm (15.6 inches)
Display resolution:
– 1920 x 1080 pixels FHD
– 1366 x 768 pixels HD
Chapter 1.Meet your computer 7

Keyboard
Function keys
Six-row keyboard
Numeric keypad*
Connectors and slots
ac power connector
Audio connector
USB 2.0 connector
USB 3.2 connector Gen 1 x 2
HDMI connector
SD card slot
Security features Password
Wireless features Bluetooth
Wireless LAN
Others
Camera
Microphone
Stereo speakers
Novo button
* for selected models
Note: The battery capacity is the typical or average capacity as measured in a specific test environment.
Capacities measured in other environments may differ but are no lower than the rated capacity (see product
label).
Statement on USB transfer rate
Depending on many factors such as the processing capability of the host and peripheral devices, file
attributes, and other factors related to system configuration and operating environments, the actual transfer
rate using the various USB connectors on this device will vary and will be slower than the data rate listed
below for each corresponding device.
USB device Data rate (Gbit/s)
3.2 Gen 1 5
3.2 Gen 2 10
3.2 Gen 2 × 2 20
Operating environment
Maximum altitude (without pressurization)
3048 m (10 000 ft)
Temperature
At altitudes up to 2438 m (8000 ft)
– Operating: 5°C to 35°C (41°F to 95°F)
– Storage: 5°C to 43°C (41°F to 109°F)
8Lenovo V14 and V15 User Guide

At altitudes above 2438 m (8000 ft)
– Maximum temperature when operating under the unpressurized condition: 31.3°C (88°F)
Note: When you charge the battery, its temperature must be no lower than 10°C (50°F).
Relative humidity
Operating: 8% to 95% at wet-bulb temperature 23°C (73°F)
Storage: 5% to 95% at wet-bulb temperature 27°C (81°F)
Chapter 1.Meet your computer 9

10 Lenovo V14 and V15 User Guide

Chapter 2 Get started with your computer
Get started with Windows 10
Learn the basics of Windows 10 and start working with it right away. For more information about Windows
10, see the Windows help information.
Windows account
You must create at least one account to use the Windows operating system. It can be either a local account
or a Microsoft account.
Local accounts
A local account is created on a particular Windows-enabled device and it can only be used on that device. It
is recommended that you set a password for each local account to prevent unauthorized access to the
device.
Microsoft accounts
A Microsoft account is a user account that you use to sign in to Microsoft software and services. If you use
Microsoft services like OneDrive, Outlook.com, Xbox Live, Office 365, and Skype, you might already have
one. If you don't have it, you can create one for free.
There are two main benefits of using a Microsoft account:
Sign in only once. If you use a Microsoft account to sign in to Windows 10, you don’t need to sign in again
to use OneDrive, Skype, Outlook.com, and other Microsoft services.
Settings can be synced. If you use your Microsoft account to sign in to multiple Windows-enabled
devices, certain Windows settings can be synced among the devices.
Switch between a local and a Microsoft account
If you are using a local account to sign in to Windows 10, you can switch to use a Microsoft account instead.
Step 1. Open the Start menu and select Settings ➙ Accounts.
Step 2. Select Sign in with a Microsoft account instead.
Step 3. If you already have a Microsoft account, enter the account name and password to sign in.
Otherwise, select Create one to create a new Microsoft account.
Note: The device must have Internet access the first time you use a Microsoft account on that
device.
If you want to switch back to use a local account, open the Start menu and select Settings ➙ Accounts ➙
Sign in with a local account instead.
Add additional user accounts
Your user account must be of the “Administrator” type to add additional user accounts to Windows.
Add additional user accounts if you need to share your computer with family members or other users.
Step 1. Open the Start menu and select Settings ➙ Accounts ➙ Family & other users.
Step 2. Select Add someone else to this PC.
© Copyright Lenovo 2019 11

Note: To add family members, you need to sign in with a Microsoft account.
Step 3. Set the user name and password for the user account.
12 Lenovo V14 and V15 User Guide

Windows desktop
1. Account Change account settings, lock the computer, or sign out of the current account.
2. Documents Open the Documents folder, a default folder to save your received files.
3. Pictures Open the Pictures folder, a default folder to save your received pictures.
4. Settings Open Settings.
5. Power Shut down, restart, or put the computer into sleep mode.
6. Start button Open the Start menu.
7. Windows Search Enter what you are looking for in the search box and get search results from your
computer and the Web.
8. Task View Display all opened apps and switch between them.
9. Windows notification area Display notifications and status of some features.
10. Battery status icon Display power status and change battery or power settings.
11. Network icon Connect to an available wireless network and display the network status. When
connected to a wired network, the icon changes to .
12. Action center Display the latest notifications from apps and provide quick access to some
features.
Open the Start menu
Click the Start button.
Press the Windows logo key on the keyboard.
Open Control Panel
Open the Start menu and select Windows System ➙ Control Panel.
Use Windows Search.
Chapter 2.Get started with your computer 13

Open an app
Open the Start menu and select the app you want to open.
Use Windows Search.
Lenovo Vantage and Lenovo PC Manager
Lenovo Vantage and Lenovo PC Manager is software developed by Lenovo. Using the software, you can:
View product information
View warranty and support information
Run hardware scan and diagnose problems
Change hardware settings
Update Windows, drivers, and UEFI/BIOS
Lenovo Vantage or PC Manager may be pre-installed on your computer. To open it, enter the software name
in Windows Search and select the matched result.
Note: If Lenovo Vantage is not pre-installed, you can download it from Microsoft Store.
Connect to networks
Your computer helps you connect to the world through a wired or wireless network.
Connect to Wi-Fi networks
If your computer includes a wireless adapter, you can connect your computer to Wi-Fi networks.
Step 1. Click the network icon in the Windows notification area. A list of nearby networks is displayed.
Note: If no network is displayed, check to ensure that the airplane mode is not turned on.
Step 2. Select a network and click Connect. Provide security key if prompted.
Note: The network key is usually managed by the network administrator.
Forget a Wi-Fi network
Windows saves a list of Wi-Fi networks you have connected to, along with their passwords and other
settings. By doing this, your computer is automatically connected when it is in the range of a previously
connected network. However, if the network password has been changed, you need to forget the network in
order to enter a new password.
Step 1. Select Start ➙ Settings ➙ Network & Internet ➙ Wi-Fi.
Step 2. Click Manage known networks.
Step 3. Click the network name and click Forget.
Turn airplane mode on and off
Airplane mode is a convenient setting to turn all wireless communications of your computer on and off. You
may need to turn it on when boarding an airplane.
Step 1. Click the action center icon in the Windows notification area.
Step 2. Click the Airplane mode icon to turn it on or off.
14 Lenovo V14 and V15 User Guide