Lenovo V470c Use and maintenance manual

P/N:147500164
Printed in China
1
Lenovo limited warranty
L505-0010-01 04/2008
This Lenovo Limited Warranty applies only to Lenovo branded hardware products you
purchased for your own use and not for resale.
This Lenovo Limited Warranty is available in other languages at www.lenovo.com/warranty.
What this warranty covers
Lenovo warrants that each hardware product that you purchase is free from defects in materials
and workmanship under normal use during the warranty period. The warranty period for the
product starts on the original date of purchase specified on your sales receipt or invoice unless
Lenovo informs you otherwise in writing. The warranty period and type of warranty service that
apply to your product are designated below under the section titled “
Warranty information ”.
THIS WARRANTY IS YOUR EXCLUSIVE WARRANTY AND REPLACES ALL OTHER
WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. SOME STATES OR JURISDICTIONS DO
NOT ALLOW THE EXCLUSION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE
EXCLUSION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH WARRANTIES APPLY
ONLY TO THE EXTENT REQUIRED BY LAW AND ARE LIMITED IN DURATION TO THE
WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD. SOME STATES OR
JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE LIMITATION ON DURATION MAY NOT APPLY TO
YOU.
How to obtain warranty service
If the product does not function as warranted during the warranty period, you may obtain
warranty service by contacting Lenovo or an approved service provider. Each of them is referred to
as a “Service Provider.” A list of Service Providers and their telephone numbers is available at
www.lenovo.com/support/phone.
Warranty service may not be available in all locations and may differ from location to location.
Charges may apply outside a Service Provider’s normal service area. Contact a local Service
Provider for location-specific information.
What your service provider will do to correct problems
When you contact a Service Provider, you must follow the problem determination and resolution
procedures specified.
Your Service Provider will attempt to diagnose and resolve your problem over the telephone,
e-mail or through remote assistance. Your Service Provider may direct you to download and install
designated software updates.
V470c&V570c spec flyer_en.book.book Page 1 Monday, May 30, 2011 11:20 AM

2
Lenovo limited warranty
Some problems can be resolved with a replacement part that you can install yourself called a
“Customer Replaceable Unit” or “CRU.” If so, your Service Provider will ship the CRU to you to
install.
If your problem cannot be resolved over the telephone or remotely, through your application of
software updates or the installation of a CRU by you, your Service Provider will arrange for service
under the type of warranty service designated for the product under the section titled “
Warranty
information
”.
If your Service Provider determines that it is unable to repair your product, your Service Provider
will replace it with one that is at least functionally equivalent.
If your Service Provider determines that it is unable to either repair or replace your product, your
sole remedy is to return the product to your place of purchase or to Lenovo for a refund of your
purchase price.
Replacement of a product or part
When the warranty service involves the replacement of a product or part, the replaced product or
part becomes Lenovo’s property and the replacement product or part becomes your property. Only
unaltered Lenovo products and parts are eligible for replacement. The replacement product or part
provided by Lenovo may not be new, but it will be in good working order and at least functionally
equivalent to the original product or part. The replacement product or part shall be warranted for
the balance of the period remaining on the original product.
Before your Service Provider replaces a product or part, you agree to:
1 remove all features, parts, options, alterations, and attachments not under warranty service;
2 ensure that the product or part is free of any legal obligations or restrictions that prevent its
replacement; and
3 obtain authorization from the owner to have your Service Provider service a product or part if
you do not own it.
Your additional responsibilities
Where applicable, before service is provided, you agree to:
1 follow the service request procedures that your Service Provider specifies;
2 backup or secure all programs and data contained in the product;
3 provide your Service Provider with all system keys or passwords and sufficient, free, and safe
access to your facilities to perform service; and
4 ensure that all information about identified or identifiable individuals (“Personal Data”) is
deleted from the product or that, with respect to any Personal Data that you did not delete, you
are in compliance with all applicable laws.
V470c&V570c spec flyer_en.book.book Page 2 Monday, May 30, 2011 11:20 AM

Lenovo limited warranty
3
Use of personal information
If you obtain service under this warranty, Lenovo will store, use and process information about
your warranty service and your contact information, including name, phone numbers, address,
and e-mail address. Lenovo will use this information to perform service under this warranty and to
improve our business relationship with you. We may contact you to inquire about your satisfaction
regarding our warranty service or to notify you about any product recalls or safety issues. In
accomplishing these purposes, we may transfer your information to any country where we do
business and may provide it to entities acting on our behalf. We may also disclose it where required
by law.
What this warranty does not cover
This warranty does not cover the following:
• uninterrupted or error-free operation of a product;
• loss of, or damage to, your data;
• any software programs, whether provided with the product or installed subsequently;
• failure or damage resulting from misuse, accident, modification, unsuitable physical or
operating environment, natural disasters, power surges, or improper maintenance by you;
• damage caused by a non-authorized service provider;
• failure of, or damage caused by, any third party products, including those that Lenovo may
provide or integrate into the Lenovo product at your request; and
• any technical or other support, such as assistance with “how-to” questions and those
regarding product set-up and installation.
This warranty is voided by removal or alteration of identification labels on the product or its parts.
Limitation of liability
Lenovo is responsible for loss or damage to your product only while it is: 1) in your Service
Provider’s possession; or 2) in transit in those cases where the Service Provider is responsible for
the transportation.
Neither Lenovo nor your Service Provider is responsible for any of your data including
confidential, proprietary, or personal data contained in a product. You should remove and/or
backup all such information from the product prior to its service or return.
Circumstances may arise where, because of a default on Lenovo’s part or other liability, you may be
entitled to recover damages from Lenovo. In each such instance, regardless of the basis of your
claim against Lenovo (including breach, negligence, misrepresentation, or other contract or tort
claim), except and to the extent that liability cannot be waived or limited by applicable laws,
Lenovo shall not be liable for more than the amount of actual direct damages suffered by you, up to
the amount you paid for the product. This limit does not apply to damages for bodily injury
(including death) and damage to real property or tangible personal property for which Lenovo is
liable under law.
V470c&V570c spec flyer_en.book.book Page 3 Monday, May 30, 2011 11:20 AM

4
Lenovo limited warranty
This limit also applies to Lenovo’s suppliers, resellers, and your Service Provider. It is the
maximum amount for which Lenovo, its suppliers, resellers, and your Service Provider are
collectively responsible.
UNDER NO CIRCUMSTANCES SHALL LENOVO, ITS SUPPLIERS, RESELLERS, OR
SERVICE PROVIDERS BE LIABLE FOR ANY OF THE FOLLOWING EVEN IF INFORMED OF
THEIR POSSIBILITY: 1) THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES; 2) LOSS
OR DAMAGE TO YOUR DATA; OR 3) SPECIAL, INCIDENTAL, INDIRECT OR
CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, BUSINESS REVENUE,
GOODWILL OR ANTICIPATED SAVINGS. AS SOME STATES OR JURISDICTIONS DO
NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Dispute resolution
If you acquired the product in Cambodia , Indonesia , Philippines , Vietnam or Sri Lanka , disputes
arising out of or in connection with this warranty shall be finally settled by arbitration held in
Singapore and this warranty shall be governed, construed and enforced in accordance with the
laws of Singapore, without regard to conflict of laws. If you acquired the product in
India , disputes
arising out of or in connection with this warranty shall be finally settled by arbitration held in
Bangalore, India. Arbitration in Singapore shall be held in accordance with the Arbitration Rules of
Singapore International Arbitration Center (“SIAC Rules”) then in effect. Arbitration in India shall
be held in accordance with the laws of India then in effect. The arbitration award shall be final and
binding on the parties without appeal. Any award shall be in writing and set forth the findings of
fact and the conclusions of law. All arbitration proceedings, including all documents presented in
such proceedings, shall be conducted in the English language, and the English language version of
this warranty prevails over any other language version in such proceedings.
Other rights
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY HAVE OTHER
RIGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION.
YOU MAY ALSO HAVE OTHER RIGHTS UNDER APPLICABLE LAW OR WRITTEN
AGREEMENT WITH LENOVO. NOTHING IN THIS WARRANTY AFFECTS STATUTORY
RIGHTS, INCLUDING RIGHTS OF CONSUMERS UNDER NATIONAL LEGISLATION
GOVERNING THE SALE OF CONSUMER GOODS THAT CANNOT BE WAIVED OR
LIMITED BY CONTRACT.
European Economic Area (EEA)
Customers in the EEA may contact Lenovo at the following address: EMEA Service Organisation,
Lenovo (International) B.V., Floor 2, Einsteinova 21, 851 01, Bratislava, Slovakia. Service under this
warranty for Lenovo hardware products purchased in EEA countries may be obtained in any EEA
country in which the product has been announced and made available by Lenovo.
V470c&V570c spec flyer_en.book.book Page 4 Monday, May 30, 2011 11:20 AM

Lenovo limited warranty
5
Warranty information --------------------------------------------------------------------------------------------------
If required, your Service Provider will provide repair or exchange service depending on the type
of warranty service specified for your product and the available service. Scheduling of service
will depend upon the time of your call, parts availability, and other factors.
Product or
machine type Country or region of purchase Warranty period
Type of
warranty
service
notebook:
20124, 2335
20125, 2336
Taiwan,Korea
parts and labor -
1 year
battery pack - 1 year
3, 4
Singapore 1, 3, 4
China (Hong Kong S.A.R.), China
(Macau S.A.R.), Indonesia, India,
Malaysia, Thailand, Philippines,
Vietnam, Bahrain, Kuwait,
Oman, Qatar, Egypt, South
Africa, Saudi Arabia, UAE,
Algeria, Nigeria, Kenya 1, 4
Bosnia-Herzegovina, Bulgaria,
Croatia, Czech Republic, Cyprus,
Estonia, Greece, Hungary,
Latvia, Lithuania, Macedonia,
Poland, Romania, Slovakia,
Slovenia, Serbia
Australia, New Zealand, Japan,
Austria, Belgium, Denmark,
France, Finland, Germany,
Iceland, Israel, Ireland, Italy,
Luxembourg, Netherlands,
Norway, Spain, Sweden,
Switzerland, the United
Kingdom
1, 3
Brazil
parts and labor -
1 year limited
warranty*
battery pack - 1 year
4
United States of America,
Canada, Mexico, Argentina,
Colombia, Peru, Venezuela,
Bolivia, Uruguay, Chile,
Paraguay, Ecuador
1, 4
Russia, Ukraine, the Republic of
Kazakhstan, Belarus, Sri Lanka,
Turkmenistan, Azerbaijan,
Georgia
parts and labor -
1 year
battery pack - 1 year 4
Turkey parts and labor -
2 years
battery pack - 1 year 1, 4
* Excludes some components. 90-day limited warranty for power adapters, keyboards,
plastics and hinges.
V470c&V570c spec flyer_en.book.book Page 5 Monday, May 30, 2011 11:20 AM

6
Lenovo limited warranty
Types of warranty service
1 Customer Replaceable Unit (“CRU”) Service
Under CRU Service, your Service Provider will ship CRUs to you for installation by you. CRU
information and replacement instructions are shipped with your product and are available from
Lenovo at any time upon request. CRUs that are easily installed by you are called Self-service
CRUs, while Optional-service CRUs may require some technical skill and tools. Installation of
Self-service CRUs is your responsibility. You may request that a Service Provider install
Optional-service CRUs under one of the other types of warranty service designated for your
product. An optional service offering may be available for purchase from Lenovo to have
Lenovo install Self-service CRUs for you. You may find a list of CRUs and their designation in
the publication that ships with your product or at www.lenovo.com/CRUs. The requirement to
return a defective CRU, if any, will be specified in the materials shipped with a replacement
CRU. When return is required: 1) return instructions, a prepaid return shipping label, and a
container will be included with the replacement CRU; and 2) you may be charged for the
replacement CRU if your Service Provider does not receive the defective CRU within thirty (30)
days of your receipt of the replacement.
2 On-site Service
Under On-Site Service, your Service Provider will either repair or exchange the product at your
location. You must provide a suitable working area to allow disassembly and reassembly of the
Lenovo product. For some products, certain repairs may require your Service Provider to send
the product to a designated service center.
3 Courier or Depot Service
Under Courier or Depot Service, your product will be repaired or exchanged at a designated
service center, with shipping arranged by your Service Provider. You are responsible for
disconnecting the product. A shipping container will be provided to you for you to return your
product to a designated service center. A courier will pick up your product and deliver it to the
designated service center. Following its repair or exchange, the service center will arrange the
return delivery of the product to you.
4 Customer Carry-In or Mail-In Service
Under Customer Carry-In or Mail-In Service, your product will be repaired or exchanged at a
designated service center, with delivery or shipping arranged by you. You are responsible to
deliver or mail, as your Service Provider specifies, (prepaid by you unless specified otherwise)
the product, suitably packaged to a designated location. After the product has been repaired or
exchanged, it will be made available for your collection. Failure to collect the product may result
in your Service Provider disposing of the product as it sees fit. For Mail-in Service, the product
will be returned to you at Lenovo’s expense, unless your Service Provider specifies otherwise.
V470c&V570c spec flyer_en.book.book Page 6 Monday, May 30, 2011 11:20 AM

Lenovo limited warranty
7
5 Product Exchange Service
Under Product Exchange Service, Lenovo will ship a replacement product to your location. You
are responsible for its installation and verification of its operation. The replacement product
becomes your property in exchange for the failed product, which becomes the property of
Lenovo. You must pack the failed product in the shipping carton used to ship the replacement
product and return it to Lenovo. Transportation charges, both ways, are paid by Lenovo. Failure
to use the carton in which the replacement product was received may result in your
responsibility for damage to the failed product during shipment. You may be charged for the
replacement product if Lenovo does not receive the failed product within thirty (30) days of
your receipt of the replacement product.
V470c&V570c spec flyer_en.book.book Page 7 Monday, May 30, 2011 11:20 AM

8
Product specific notices
The notices in this appendix are specific to the product with the given MT number. Notices that are
common for most Lenovo products are included in “Appendix A. Notices” of the
Lenovo Safety and
General Information Guide
.
Energy star information ------------------------------------------------------------------------------------------
ENERGY STAR
®
is a joint program of the U.S. Environmental Protection Agency and the U.S.
Department of Energy aimed at saving money and protecting the environment through energy
efficient products and practices.
Lenovo
®
is proud to offer our customers products with an ENERGY STAR compliant designation.
Lenovo computers of the following machine types, if the ENERGY STAR mark is affixed, have
been designed and tested to conform to the ENERGY STAR 5.0 program requirements for
computers.
• 20124, 2335
• 20125, 2336
By using ENERGY STAR compliant products and taking advantage of the power-management
features of your computer, you reduce the consumption of electricity. Reduced electrical
consumption contributes to potential financial savings, a cleaner environment, and the reduction
of greenhouse gas emissions.
For more information about ENERGY STAR, visit http://www.energystar.gov.
Lenovo encourages you to make efficient use of energy an integral part of your day-to-day
operations. To help in this endeavor, Lenovo has preset the following power-management features
to take effect when your computer has been inactive for a specified duration:
V470c&V570c spec flyer_en.book.book Page 8 Monday, May 30, 2011 11:20 AM

Product specific notices
9
To awaken your computer from a Sleep mode, press any key on your keyboard. For more
information about these settings, refer to your Windows Help and Support information system.
Table 1. ENERGY STAR power-management features
Windows®7
Power plan: Energy Star
• Turn off the display:
After 10 minutes
• Put the computer to sleep:
After 25 minutes
• Advanced power settings:
- Turn off hard disks:
After 20 minutes
- Hibernate: After 1 hour
V470c&V570c spec flyer_en.book.book Page 9 Monday, May 30, 2011 11:20 AM

10
Product specific notices
Electronic emissions notices ------------------------------------------------------------------------------
The following information refers to Lenovo V470c/V570c, machine type 20124, 2335/20125, 2336.
Federal Communications Commission (FCC) Statement
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee the
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult an authorized dealer or service representative for help.
Properly shielded and grounded cables and connectors must be used in order to meet FCC
emission limits. Proper cables and connectors are available from Lenovo authorized dealers.
Lenovo is not responsible for any radio or television interference caused by using other than
recommended cables or connectors or by unauthorized changes or modifications to this
equipment. Unauthorized changes or modifications could void the user’s authority to operate the
equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
Responsible party:
Lenovo (United States) Incorporated
1009 Think Place - Building One
Morrisville, NC 27560
U.S.A.
Telephone: [phone]
V470c&V570c spec flyer_en.book.book Page 10 Monday, May 30, 2011 11:20 AM