Lenovo Motorola One Zoom Installation and operating manual

Motorola One Zoom
Lenovo Motorola One Zoom
Level 2 –Service and Repair Manual

Lenovo Motorola One Zoom
Level 2 –Service and Repair Manual
Lenovo Confidential Restricted:
PAGE 2 Do not share without consent from Lenovo
REVISION HISTORY
Revision
Date
Notes
1
Initial Release.

Lenovo Motorola One Zoom
Level 2 –Service and Repair Manual
Lenovo Confidential Restricted:
PAGE 3 Do not share without consent from Lenovo
TABLE OF CONTENTS
Revision History.................................................................................................................................. 2
List of Tables....................................................................................................................................... 6
Table of Figures.................................................................................................................................. 6
Safety Information .............................................................................................................................. 7
Cautions and Warnings....................................................................................................................... 7
Battery Safety Guidelines.................................................................................................................... 7
Introduction......................................................................................................................................... 8
External Views..................................................................................................................................... 8
Main Exploded Views........................................................................................................................10
Disassembly and Recovery ............................................................................................................. 13
Disassembly and Recovery Map....................................................................................................... 13
Tools Required for Disassembly.......................................................................................................14
SIM Tray Removal ............................................................................................................................ 16
Water Detection Label Inspection.....................................................................................................17
IMEI Label Removal.......................................................................................................................... 18
Display Removal ............................................................................................................................... 19
Water Detection Label Inspection.....................................................................................................29
Top Carrier Conductive Cloth Removal ............................................................................................ 30
Rear-Facing Camera Grommet Removal .........................................................................................31
Proximity Sensor Grommet Removal................................................................................................ 32
Battery Heat Spreader Removal....................................................................................................... 33
Top Carrier Removal......................................................................................................................... 34
Proximity Sensor Removal................................................................................................................35
Bottom Carrier Removal.................................................................................................................... 36
CPU Heat Spreader Removal...........................................................................................................37
Finger Print Sensor Removal............................................................................................................ 38
Battery BtB Connector Removal.......................................................................................................40
Display Conductive Foam Removal.................................................................................................. 41
Side Key Flex Removal..................................................................................................................... 42
Sub Coax Cable Removal.................................................................................................................43
Main PCB Removal...........................................................................................................................44
Water Detection Label Inspection.....................................................................................................45
Front-Facing Camera Removal.........................................................................................................46
Rear-Facing Camera Removal .........................................................................................................47
Headset Jack Grommet Removal.....................................................................................................48
USB Grommet Removal....................................................................................................................49
Speaker Foam Removal ...................................................................................................................50

Lenovo Motorola One Zoom
Level 2 –Service and Repair Manual
Lenovo Confidential Restricted:
PAGE 4 Do not share without consent from Lenovo
Flash Lens Removal ......................................................................................................................... 51
Main Coax Cable Removal ............................................................................................................... 52
Heat Spreader Removal.................................................................................................................... 53
Display Conductive Foam Removal.................................................................................................. 55
Secondary MIC Grommet Removal.................................................................................................. 56
Primary MIC Grommet Removal....................................................................................................... 57
Battery Removal................................................................................................................................ 58
Coax Cable Gasket Removal............................................................................................................ 60
Vibrator Removal .............................................................................................................................. 61
Rear-Facing Camera Lens Removal ................................................................................................62
Parts Refresh..................................................................................................................................... 63
Tools Required for Parts Refresh ..................................................................................................... 63
Display Cleaning ...............................................................................................................................64
Main PCB Cleaning...........................................................................................................................65
Rear-Facing Camera Lens Cleaning ................................................................................................66
Rear-Facing Camera Cleaning .........................................................................................................67
Rear housing Cleaning...................................................................................................................... 68
Assembly........................................................................................................................................... 69
Assembly Map................................................................................................................................... 69
Tools Required for Assembly............................................................................................................70
Display Conductive Foam Assembly ................................................................................................ 72
USB Grommet Assembly..................................................................................................................73
Headset Jack Grommet Assembly.................................................................................................... 74
Display Connector Foam Assembly.................................................................................................. 75
Heat Spreader Assembly.................................................................................................................. 76
Speaker Foam Assembly.................................................................................................................. 78
Rear-Facing Camera Flash Lens Assembly.....................................................................................79
Coax Cable Assembly.......................................................................................................................80
Main PCB Foam Assembly...............................................................................................................81
Front-Facing Camera Assembly ....................................................................................................... 82
Vibrator Assembly.............................................................................................................................83
Water Detection Label Assembly...................................................................................................... 84
Secondary MIC Grommet Assembly................................................................................................. 85
Primary MIC Grommet Assembly...................................................................................................... 86
Main PCB Assembly .........................................................................................................................87
Rear-Facing Camera Assembly........................................................................................................ 88
Sim Tray Conductive Cloth Assembly............................................................................................... 89
Water Detection Label Assembly...................................................................................................... 90
Side Key Flex Assembly ................................................................................................................... 91

Lenovo Motorola One Zoom
Level 2 –Service and Repair Manual
Lenovo Confidential Restricted:
PAGE 5 Do not share without consent from Lenovo
Sub Coax Cable Assembly ...............................................................................................................92
Battery Assembly ..............................................................................................................................93
CPU Heat Spreader Assembly.......................................................................................................... 95
Finger Print Sensor Assembly...........................................................................................................96
Water Detection Label Assembly...................................................................................................... 98
Bottom Carrier Assembly..................................................................................................................99
Proximity Sensor Flex Assembly.....................................................................................................101
Top Carrier Assembly ..................................................................................................................... 102
Rear-Facing Camera Lens Assembly............................................................................................. 104
Display Assembly............................................................................................................................ 105
IMEI Label Assembly ......................................................................................................................109
Sim Tray Assembly......................................................................................................................... 110

Lenovo Motorola One Zoom
Level 2 –Service and Repair Manual
Lenovo Confidential Restricted:
PAGE 6 Do not share without consent from Lenovo
LIST OF TABLES
Table 1. External Views Parts List........................................................................................................9
Table 2. Assembly Exploded View Parts List.....................................................................................10
TABLE OF FIGURES
Figure 1. External Views.......................................................................................................................8
Figure 2. Assembly Exploded View....................................................................................................10

Lenovo Motorola One Zoom
Level 2 –Service and Repair Manual
Lenovo Confidential Restricted:
PAGE 7 Do not share without consent from Lenovo
SAFETY INFORMATION
Cautions and Warnings
Electrostatic Discharge
The phone components may be damaged by electrostatic discharge (ESD). Always use an ESD mat and ground strap
when working with internal components.
Battery Safety Guidelines
Handle Battery with care. Ensure Battery edges and surfaces are not dented or deformed. If the Battery Pack is dropped
to the floor, it may be internally damaged and must be scrapped.
Ensure all surfaces, fixtures, and phone components contacting the Battery are smooth and clean.
Ensure Battery and its insulation are not damaged (e.g. scratched, dented, punctured) prior to and throughout assembly.
Prior to assembly, ensure Battery edges and surfaces are not dented or deformed, and that fixtures and parts that will
contact the Battery are free of foreign material.
Ensure screws and screwdrivers do not contact the Battery.
Failure to adhere to Safety Critical Note(s) may increase risk of rupture, burning, or failure to function safely when used
by the customer.

Lenovo Motorola One Zoom
Level 2 –Service and Repair Manual
Lenovo Confidential Restricted:
PAGE 8 Do not share without consent from Lenovo
INTRODUCTION
External Views
Figure 1. External Views

Lenovo Motorola One Zoom
Level 2 –Service and Repair Manual
Lenovo Confidential Restricted:
PAGE 9 Do not share without consent from Lenovo
Table 1. External Views Parts List
Reference #
Description
1
Speaker Mesh
2
Receiver Mesh
3
Sim Door
4
Volume Key
5
Power Key
6
Flash Lens
7
Camera Deco
8
Rear-Facing Camera
9
Logo
10
Camera Lens
11
Battery Inlay
12
Headset Jack
13
USB Port
14
Middle Frame
15
Display
16
Front Housing
17
Front-Facing Camera

Lenovo Motorola One Zoom
Level 2 –Service and Repair Manual
Lenovo Confidential Restricted:
PAGE 10 Do not share without consent from Lenovo
Main Exploded Views
9BFigure 2. Assembly Exploded View
Table 2. Assembly Exploded View Parts List
Reference #
Description
Recovery Part
1
XT2010 TP LCM ASSY CS
Yes
2
DIECUT_PARKER_TP_PSA
No
3
PARKER-HEAT_SPREAD_CAMERA
No
4
PARKER_PSENSOR GROMMET
Yes
5
FPCA,Motorola One Zoom P Sensor,53.34x16.15mm,2L
No
6
DIECUT_PARKER_RECEIVER_GASKET
No
7
Speaker BOX,8ohm,1W,92dB,Including ACCES
No
8
GROM,CUST,STINGRAY,SILC,FOLES_FF CAMR GR
Yes
9
MDL,CAMR,0.8um/1.0um/1.0um
Yes
10
DIECUT_PARKER_ANT_CON_CLOTH_1
No
11
DIECUT_PARKER-IP52-GASKET
No
12
ASSY_SINGLE SIM TRAY_ PARKER_ PURPLE
ASSY_SINGLE SIM TRAY_ PARKER_GRAY
ASSY_DOUBLE SIM TRAY_ PARKER_PURPLE
ASSY_DOUBLE SIM TRAY_ PARKER_ GRAY
Yes
13
XT2010-1 Main Board 4+128G DS CS
XT2010-1 Main Board 4+128G SS CS
Board Kit,Super,4GB+128GB,Motorola One Zoom,Brazil
Yes
14
MDL,CAMR,24M,CMOS-MIPI,O-film
Yes
15
DIECUT_PARKER_PCB_SPK_GASKET
No
16
FLASH LENS_PARKER
Yes

Lenovo Motorola One Zoom
Level 2 –Service and Repair Manual
Lenovo Confidential Restricted:
PAGE 11 Do not share without consent from Lenovo
Reference #
Description
Recovery Part
17
DIECUT_PARKER_FLASH_ADH
No
18
DIECUT_PARKER_BATTERY_ADH
No
19
XT2010-1 Rear housing Plain PRP CS
XT2010-1 Rear housing Plain GR CS
XT2010-1 Rear housing Plain GL CS
XT2010-1 Rear housing Etching BR PRP CS
XT2010-1 Rear housing Etching BR GR CS
XT2010-1 Rear housing Etching BR GL CS
Yes
20
ASSY_BOTTOM_BRACKET_PARKER
Yes
21
LBL,WATER, DETECT, 3M 5559, 0.127T, VZ
No
22
DIECUT_PARKER_CAB_LINE_GASKET
No
23
DIECUT_PARKER_CAMLENS_PSA
No
24
CAMERA_LENS_ PARKER_PURPLE
CAMERA_LENS_ PARKER_GRAY
CAMERA_LENS_ PARKER_GOLD
Yes
25
PARKER_HEADPHONE_SOCKET_GROMMET
Yes
26
PARKER-HEAT_SPREAD_CPU
No
27
DIECUT_PARKER-THERMAL_COPPER_FOIL_CPU
No
28
DIECUT_PARKER-THERMAL_COPPER_FOIL_PMU
No
29
PARKER-THERMAL_GREASE_PMU
No
30
PARKER-THERMAL_COPPER_CPU
No
31
PARKER_TYPE_C_GROMMET
Yes
32
PARKER_Sub Coax Cable
Yes
33
PARKER_Main Coax Cable
Yes
34
HDW,SCR,STL,Screw_ M1.4x0.30x2.50mm_Plum
No
35
DIECUT_PARKER_MAIN_CAM_CON_GAS
No
36
DIECUT_PARKER_CABLE_GASKET
No
37
DIECUT_PARKER_SIM_CLOTH_1
No
38
DIECUT_PARKER_ANT_COPPER_FOIL_1
No
39
DIECUT_PARKER_CON_PAD
No
40
DIECUT_PARKER_CON_MYLAR
No
41
DIECUT_PARKER_SOCKET_COPPER
No
42
DIECUT_PARKER_ANT_COPPER_FOIL_4
No
43
Screw_M1.4x0.30x4.0mm_Plum
No
44
Screw_M1.4x0.30x3.0mm_Plum
No
45
DIECUT_PARKER_COND_FOAM_OLED
No

Lenovo Motorola One Zoom
Level 2 –Service and Repair Manual
Lenovo Confidential Restricted:
PAGE 12 Do not share without consent from Lenovo
Reference #
Description
Recovery Part
46
DIECUT_PARKER_BATTERY_GASKET
No
47
ACCY,BAT ACCY,BAT,BAT,4000mAh,KP50,ATL51
No
48
DIECUT_PARKER_OLED_COND_GASKET
No
49
DIECUT_PARKER_ANT_CON_CLOTH_2
No
50
DIECUT_PARKER_REAR_CAM_GASKET2
No
51
MDL,FNGRPRT,Shelby2,FOD,Goodix9518,Ofilm
Yes
52
PARKER-HEAT_SPREAD_BATTERY
No

Lenovo Motorola One Zoom
Level 2 –Service and Repair Manual
Lenovo Confidential Restricted:
PAGE 13 Do not share without consent from Lenovo
DISASSEMBLY AND RECOVERY
Disassembly and Recovery Map
*Shaded parts may be eligible for parts recovery.

Lenovo Motorola One Zoom
Level 2 –Service and Repair Manual
Lenovo Confidential Restricted:
PAGE 14 Do not share without consent from Lenovo
Tools Required for Disassembly
The following tools are required to disassemble the Motorola One Zoom phone.
Description
Part #
Picture/Drawing
Display Removal Fixture
MR-M2-001
Display Removal Insert
MR-M2-001-044
Heating Plate
3-00-Y4-10000
3 mm Allen Wrench
--
Hot Plate
--
Thin Plastic Spudger
0-00-00-40826

Lenovo Motorola One Zoom
Level 2 –Service and Repair Manual
Lenovo Confidential Restricted:
PAGE 15 Do not share without consent from Lenovo
Description
Part #
Picture/Drawing
SIM/SD Tray Removal Tool
--
Black Stick
--
Torque Driver
--
Shim
4-00-5L-10000
Torx Bit T3
--
Plastic Tweezers
--
--
ESD Mat
--
--
Wrist Strap
--
--
Gloves
--
--

Lenovo Motorola One Zoom
Level 2 –Service and Repair Manual
Lenovo Confidential Restricted:
PAGE 16 Do not share without consent from Lenovo
SIM Tray Removal
NOTE
The SIM Tray can be recovered and
reused after removal.
1. Power off the device before beginning with the
procedure. Use the SIM Tray Removal pin to
push into the SIM Tray hole.
2. Press the SIM Tray removal tool to make it pop-
out as shown.
3. Use fingers to take out the SIM Tray.

Lenovo Motorola One Zoom
Level 2 –Service and Repair Manual
Lenovo Confidential Restricted:
PAGE 17 Do not share without consent from Lenovo
Water Detection Label Inspection
NOTE
If the Water Detection Label (WDL) has been
activated, the phone’s warranty no longer applies.
Inspect the WDL inside the SIM Tray Slot for signs of
activation. Use external light if needed.

Lenovo Motorola One Zoom
Level 2 –Service and Repair Manual
Lenovo Confidential Restricted:
PAGE 18 Do not share without consent from Lenovo
IMEI Label Removal
NOTE
Remove the IMEI Label only if
necessary. After you remove it, you
cannot reuse it.
Use the Plastic Tweezer to remove the IMEI Label
from the SIM Tray.

Lenovo Motorola One Zoom
Level 2 –Service and Repair Manual
Lenovo Confidential Restricted:
PAGE 19 Do not share without consent from Lenovo
Display Removal
Preheating for Display Removal
NOTE
The Display can be recovered and
reused after removal.
NOTE
Display Removal Methods A and B have the
same preheating steps, as shown below.
// CAUTION //
Do not set the Hot Plate temperature higher than
80°C (176°F). Damage to the phone may occur.
1. Set the Hot Plate to 80°C (176°F).
NOTE
Preheating with an oven is also acceptable if the
oven is set to the same temperature.
2. Place the phone on the Heating Plate, with the
Display side down.
3. Wait 10 minutes for the Display Adhesive to
warm up.

Lenovo Motorola One Zoom
Level 2 –Service and Repair Manual
Lenovo Confidential Restricted:
PAGE 20 Do not share without consent from Lenovo
4. Remove the phone from the Heating Plate or
the oven.
// CAUTION //
Wear protective gloves when handling heated
phones.
NOTE
Perform the Display removal procedure before
the phone starts to cool off.