Lexmark X548 Series User manual

X548 Series
User's Guide
October 2014 www.lexmark.com
Machine type(s):
7525
Model(s):
630, 636

Contents
Safety information.......................................................................................7
Learning about the printer...........................................................................9
Finding information about the printer......................................................................................................9
Selecting a location for the printer..........................................................................................................10
Printer configurations.............................................................................................................................12
Basic functions of the scanner.................................................................................................................12
Understanding the ADF and scanner glass..............................................................................................13
Understanding the printer control panel................................................................................................14
Understanding the home screen................................................................16
Understanding the home screen.............................................................................................................16
Using the touch-screen buttons..............................................................................................................17
Setting up and using the home screen applications....................................21
Finding the IP address of the printer.......................................................................................................21
Accessing the Embedded Web Server.....................................................................................................21
Activating the home screen applications................................................................................................22
Setting up Remote Operator Panel.........................................................................................................23
Exporting and importing a configuration using the Embedded Web Server...........................................24
Additional printer setup.............................................................................25
Installing internal options........................................................................................................................25
Installing hardware options.....................................................................................................................33
Attaching cables......................................................................................................................................35
Verifying printer setup............................................................................................................................37
Setting up the printer software...............................................................................................................37
Preparing to set up the printer on an Ethernet network........................................................................38
Minimizing your printer's environmental impact........................................39
Saving paper and toner...........................................................................................................................39
Saving energy..........................................................................................................................................40
Recycling..................................................................................................................................................42
Contents 2

Loading paper and specialty media............................................................44
Setting the paper size and type...............................................................................................................44
Configuring Universal paper settings......................................................................................................44
Loading the standard 250‑sheet tray and optional 550‑sheet tray.........................................................44
Loading the 650‑sheet duo drawer.........................................................................................................47
Loading the multipurpose feeder............................................................................................................48
Loading the manual feeder.....................................................................................................................50
Linking and unlinking trays......................................................................................................................52
Paper and specialty media guide................................................................54
Paper guidelines......................................................................................................................................54
Storing paper...........................................................................................................................................57
Supported paper sizes, types, and weights.............................................................................................57
Printing......................................................................................................60
Printing a document................................................................................................................................60
Printing from a flash drive.......................................................................................................................61
Printing on specialty media.....................................................................................................................63
Printing confidential and other held jobs................................................................................................66
Printing photos from a PictBridge‑enabled digital camera.....................................................................68
Printing information pages......................................................................................................................68
Canceling a print job................................................................................................................................69
Copying......................................................................................................70
Making copies.........................................................................................................................................70
Copying film photos................................................................................................................................71
Copying on specialty media.....................................................................................................................71
Customizing copy settings.......................................................................................................................72
Placing information on copies.................................................................................................................77
Canceling a copy job................................................................................................................................77
Understanding the copy screens and options.........................................................................................78
E-mailing....................................................................................................81
Getting ready to e-mail...........................................................................................................................81
Creating an e-mail shortcut.....................................................................................................................82
E-mailing a document..............................................................................................................................83
Customizing e-mail settings.....................................................................................................................84
Contents 3

Canceling an e-mail.................................................................................................................................84
Understanding the e-mail options..........................................................................................................85
Faxing........................................................................................................88
Getting the printer ready to fax..............................................................................................................88
Creating shortcuts.................................................................................................................................102
Sending a fax.........................................................................................................................................103
Customizing fax settings........................................................................................................................105
Canceling an outgoing fax.....................................................................................................................106
Understanding the fax options..............................................................................................................107
Holding and forwarding faxes...............................................................................................................109
Scanning...................................................................................................111
Creating shortcuts.................................................................................................................................111
Scanning to an FTP address...................................................................................................................112
Scanning to a computer or flash drive..................................................................................................113
Understanding the scan profile options................................................................................................115
Understanding the printer menus............................................................118
Menus list..............................................................................................................................................118
Supplies menu.......................................................................................................................................119
Paper menu...........................................................................................................................................120
Reports menu........................................................................................................................................130
Network/Ports.......................................................................................................................................131
Security menu.......................................................................................................................................138
Settings menu........................................................................................................................................143
Help menu.............................................................................................................................................191
Securing the printer hard disk and other installed memory......................193
Statement of Volatility..........................................................................................................................193
Erasing volatile memory........................................................................................................................194
Erasing non‑volatile memory................................................................................................................194
Erasing printer hard disk memory.........................................................................................................194
Configuring printer hard disk encryption..............................................................................................195
Maintaining the printer............................................................................197
Cleaning the exterior of the printer......................................................................................................197
Cleaning the scanner glass....................................................................................................................197
Contents 4

Storing supplies.....................................................................................................................................198
Checking the status of supplies.............................................................................................................198
Ordering supplies..................................................................................................................................199
Replacing supplies.................................................................................................................................200
Moving the printer................................................................................................................................217
Administrative support............................................................................219
Finding advanced networking and administrator information.............................................................219
Using the Embedded Web Server.........................................................................................................219
Checking the printer status...................................................................................................................219
Checking the virtual display...................................................................................................................219
Setting up e‑mail alerts.........................................................................................................................220
Viewing reports.....................................................................................................................................220
Restoring factory default settings.........................................................................................................220
Clearing jams............................................................................................222
Avoiding jams........................................................................................................................................222
Understanding jam numbers and locations..........................................................................................222
200 paper jam.......................................................................................................................................224
201 paper jam.......................................................................................................................................224
202 paper jam.......................................................................................................................................225
230 paper jam.......................................................................................................................................227
235 paper jam.......................................................................................................................................227
24x paper jam........................................................................................................................................228
250 paper jam.......................................................................................................................................229
290–294 paper jams..............................................................................................................................230
Troubleshooting.......................................................................................231
Solving basic printer problems..............................................................................................................231
Understanding the printer messages....................................................................................................231
Solving printing problems.....................................................................................................................243
Solving copy problems..........................................................................................................................246
Solving scanner problems.....................................................................................................................249
Solving fax problems.............................................................................................................................251
Solving home screen application problems...........................................................................................255
Solving option problems........................................................................................................................256
Solving paper feed problems.................................................................................................................257
Contents 5

Solving print quality problems..............................................................................................................258
Solving color quality problems..............................................................................................................268
Embedded Web Server does not open.................................................................................................271
Contacting customer support................................................................................................................271
Notices.....................................................................................................272
Product information..............................................................................................................................272
Edition notice........................................................................................................................................272
Power consumption..............................................................................................................................277
Index........................................................................................................288
Contents 6

Safety information
Connect the power cord directly to an appropriately rated and properly grounded electrical outlet that is near the
product and easily accessible.
CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,
multioutlet extenders, or other types of surge or UPS devices. The power rating capacity of these types of
accessories can be easily overloaded by a laser printer and may result in poor printer performance, property
damage, or potential fire.
Do not place or use this product near water or wet locations.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of
procedures other than those specified herein may result in hazardous radiation exposure.
CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a
danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a
lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local
regulations.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.
You must understand the section in your operating instructions that discusses the guidelines for selecting print media
to avoid the possibility of harmful emissions.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or
printer damage:
•Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
•Disconnect all cords and cables from the printer before moving it.
•Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the same
time.
Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
Use only the power cord provided with this product or the manufacturer's authorized replacement.
CAUTION—POTENTIAL INJURY: To reduce risk of fire, use only the telecommunications (RJ‑11) cord provided
with this product or a UL Listed 26 AWG or larger replacement when connecting this product to the public
switched telephone network.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
Safety information 7

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not
subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture
and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly
for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
Refer service or repairs, other than those described in the user documentation, to a service representative.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug
the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or
make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning
storm.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must
use either a printer stand or printer base if you are using multiple input options. If you purchased a
multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more
information, see www.lexmark.com/multifunctionprinters.
CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray
separately. Keep all other drawers or trays closed until needed.
SAVE THESE INSTRUCTIONS.
Safety information 8

Learning about the printer
Finding information about the printer
What are you looking for? Find it here
Initial setup instructions:
•Connecting the printer
•Installing the printer software
Setup documentation—The setup documentation came
with the printer and is also available at
http://support.lexmark.com.
Additional setup and instructions for using the printer:
•Selecting and storing paper and specialty media
•Loading paper
•Configuring printer settings
•Viewing and printing documents and photos
•Setting up and using the printer software
•Configuring the printer on a network
•Caring for and maintaining the printer
•Troubleshooting and solving problems
User's Guide and Quick Reference Guide—The guides are
available at http://support.lexmark.com.
Note: These guides are also available in other
languages.
Information on setting up and configuring the accessibility
features of your printer
Lexmark Accessibility Guide—This guide is available at
http://support.lexmark.com.
Help using the printer software Windows or Mac Help—Opena printer software program
or application, and then click Help.
Click
?
to view context‑sensitive information.
Notes:
•Help is automatically installed with the printer
software.
•The printer software is located in the printer
program folder or on the desktop, depending on
your operating system.
Learning about the printer 9

What are you looking for? Find it here
The latest supplemental information, updates, and customer
support:
•Documentation
•Driver downloads
•Live chat support
•E‑mail support
•Voice support
Lexmark support Web site—
http://support.lexmark.com
Note: Select your country or region, and then select
your product to view the appropriate support site.
Support telephone numbers and hours of operation for
your country or region can be found on the support Web
site or on the printed warranty that came with your
printer.
Record the following information (located on the store
receipt and at the back of the printer), and have it ready
when you contact customer support so that they may
serve you faster:
•Machine Type number
•Serial number
•Date purchased
•Store where purchased
Warranty information Warranty information varies by country or region:
•In the U.S.—See the Statement of Limited Warranty
included with this printer, or go to
http://support.lexmark.com.
•In other countries and regions—See the printed
warranty that came with this printer.
Selecting a location for the printer
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any
options, then also leave enough room for them. It is important to:
•Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee
156 standard.
•Provide a flat, sturdy, and stable surface.
•Keep the printer:
–Away from the direct airflow of air conditioners, heaters, or ventilators
–Free from direct sunlight, humidity extremes, or temperature fluctuations
–Clean, dry, and free of dust
•Allow the following recommended amount of space around the printer for proper ventilation:
Learning about the printer 10

2
3
4
32.07 kg
(70.71 lb)
5
1
1102 mm (4 in.)
2508 mm (20 in.)
3152 mm (6 in.)
476 mm (3 in.)
5254 mm (10 in.)
Learning about the printer 11

Printer configurations
Basic models
1
23
4
5
6
7
1
2
3
4
5
6
7
8
1
2
3
4
5
6
7
8
9
1Printer control panel
2Automatic Document Feeder (ADF)
3Standard exit bin
4Top door latch
5Right side cover
6Standard 250-sheet tray (Tray 1)
7Manual feeder
8650-sheet duo drawer with integrated multipurpose feeder (Tray 2)
9Optional 550-sheet tray (Tray 3)
Basic functions of the scanner
The scanner provides copy, fax, and scan-to-network capability for workgroups. You can:
•Make quick copies, or change the settings on the printer control panel to perform specific copy jobs.
•Send a fax using the printer control panel.
•Send a fax to multiple fax destinations at the same time.
•Scan documents and send them to your computer, an e-mail address, an FTP server, or a USB flash memory device.
Learning about the printer 12

Understanding the ADF and scanner glass
Automatic Document Feeder (ADF) Scanner glass
AB
C
Use the ADF for multiple‑page documents.
Use the scanner glass for single pages, small items (such as postcards or
photos), transparencies, photo paper, or thin media (such as magazine
clippings).
You can use the ADF or the scanner glass to scan documents.
Using the ADF
The ADF can scan multiple pages including duplex (two‑sided) pages. When using the ADF:
Note: Duplex scanning is not available on selected printer models.
•Load the document into the ADF faceup, short edge first.
•Load up to 50 sheets of plain paper into the ADF.
•Scan sizes from 125 x 216 mm (4.9 x 8.5 in.) wide to 127 x 356 mm (5 x 14 in.) long.
•Scan media weights from 52 to 120 g/m2(14 to 32 lb).
•Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings)
into the ADF. Place these items on the scanner glass.
Using the scanner glass
The scanner glass can be used to scan or copy single pages or book pages. When using the scanner glass:
•Place a document facedown on the scanner glass in the corner with the green arrow.
•Scan or copy documents up to 215.9 x 355.6 mm (8.5 x 14 in.).
•Copy books up to 12.7 mm (0.5 in.) thick.
Learning about the printer 13

Understanding the printer control panel
2ABC 3DEF
5JKL 6MNO 4GHI
7PQRS 8TUV 9WXYZ
#
0
1
@!.
2
3
4
5
6
1
98
10
7
Item Description
1Display View scanning, copying, faxing, and printing options as well as status and error messages.
2Keypad
2ABC 3DEF
5JKL 6MNO 4GHI
7PQRS 8TUV 9WXYZ
#
0
1
@!.
Enter numbers, letters, or symbols on the display.
3Pause •Press to cause a two- or three-second dial pause in a fax number. In the Fax To field, a Pause
is represented by a comma (,).
•From the home screen, press to redial a fax number.
•The button functions only within the Fax menu or with fax functions. When outside of the Fax
menu, fax function, or home screen, pressing causes an error beep.
4Back In the Copy menu, press to delete the right-most digit of the value in the Copy Count. The default
value of 1 appears if the entire number is deleted by pressing numerous times.
In the Fax Destination List, press to delete the right-most digit of a number entered manually.
You can also press to delete an entire shortcut entry. Once an entire line is deleted, another press
of causes the cursor to move up one line.
In the E-mail Destination List, press to delete the character to the left of the cursor. If the character
is in a shortcut, then the shortcut is deleted.
5USB port Insert a flash drive to send data to the printer or to scan a file to the flash drive.
6Home Press to return to the home screen.
7Submit •Press to initiate the current job indicated on the display.
•From the home screen, press to start a copy job with the default settings.
•If pressed while a job is scanning, then the button has no effect.
Learning about the printer 14

Item Description
8Indicator light •Off—The printer is off.
•Blinking green—The printer is warming up, processing data, or printing.
•Solid green—The printer is on, but idle.
•Blinking red—Operator intervention is needed.
9Stop Press to stop all printer activity.
A list of options is offered once Stopped appears on the display.
10 Sleep Press to put printer into or out of Sleep Mode.
Learning about the printer 15

Understanding the home screen
Understanding the home screen
When the printer is turned on, the display shows a basic screen, referred to as the home screen. Touch the home screen
buttons and icons to initiate an action such as copying, faxing, or scanning; to open the menu screen; or to respond to
messages.
Note: Your home screen, icons, and buttons may vary depending on your home screen customization settings,
administrative setup, and active embedded solutions.
Touch To
Copy Access the Copy menus and make copies.
E-mail Access the E-mail menus and send e‑mails.
Fax Access the Fax menus and send fax.
Access the printer menus.
Note: These menus are available only when the printer is in the Ready state.
FTP Access the File Transfer Protocol (FTP) menus and scan documents directly to an FTP server.
Status message bar •Show the current printer status such as Ready or Busy.
•Show printer conditions such as Toner Low or Cartridge Low.
•Show intervention messages so the printer can continue processing.
Status/Supplies •Display a warning or error message whenever the printer requires intervention to continue
processing.
•Access the messages screen for more information on the message, and how to clear it.
USB or USB Thumbdrive View, select, print, scan, or e‑mail photos and documents from a flash drive.
Note: This button appears only when you return to the home screen while a memory card or
flash drive is connected to the printer.
Bookmarks Create, organize, and save a set of bookmarks (URL) into a tree view of folders and file links.
Note: The tree view supports only bookmarks created from this function, and not from any
other application.
Held Jobs Display all current held jobs.
Understanding the home screen 16

Other buttons that may appear on the home screen:
Touch To
Search held jobs Search on any of the following items:
•User name for held or confidential print jobs
•Job names for held jobs, excluding confidential print jobs
•Profile names
•Bookmark container or print job names
•USB container or print job names for supported file types
Release Held Fax Access the list of held faxes.
Note: This button appears only when there are held faxes with a
scheduled hold time previously set.
Lock Device Open a password entry screen. Enter the correct password to lock the
printer control panel.
Note: This button appears only when the printer is unlocked and
password has been set.
Unlock Device Open a password entry screen. Enter the correct password to unlock
the printer control panel.
Note: This button appears only when the printer is locked. The
printer control panel buttons and shortcuts cannot be used while
this appears.
Cancel Jobs Open the Cancel Jobs screen. The Cancel Jobs screen shows three
headings: Print, Fax, and Network.
The following options are available under the Print, Fax, and Network
headings:
•Print job
•Copy job
•Fax profile
•FTP
•E-mail send
Each heading has a list of jobs shown in a column under it which can
show only three jobs per screen. If more than three jobs exist in a
column, then an arrow appears enabling you to scroll through the jobs.
Change Language Launch the Change Language pop‑up window that allows you to change
the primary language of the printer.
Using the touch-screen buttons
Note: Your home screen, icons, and buttons may vary depending on your home screen customization settings and
administrative setup.
Understanding the home screen 17

Sample touch screen
Touch To
Submit Submit changes made in the printer settings.
Sample Copy Print a sample copy.
Right arrow Scroll to the right.
Left arrow Scroll to the left.
Home Return to the home screen.
Right increase Select a higher value.
Left decrease Select a lower value.
Exit Exit from the current screen.
Understanding the home screen 18

Touch To
Tips Open a context-sensitive Help dialog on the touch screen.
Other touch-screen buttons
Touch To
Accept Save a setting.
Cancel •Cancel an action or a selection.
•Exit a screen and lets you return to the previous screen without saving changes.
Reset Reset values on the screen.
Radio button Select or clear an item.
Features
Feature Description
Menu trail line:
Menus > Settings > Copy Settings >
Number of Copies
A menu trail line is located at the top of each menu screen. This feature shows the
path taken to arrive at the current menu.
Touch any of the underlined words to return to that menu.
Number of Copies is not underlined since this is the current screen. If you touch an
underlined word on the Number of Copies screen before the Number of Copies is
set and saved, then the selection is not saved, and it does not become the default
setting.
Attendance message alert If an attendance message affects a function, then this icon appears and the red
indicator light blinks.
Understanding the home screen 19

Feature Description
Warning If an error condition occurs, then this icon appears.
Understanding the home screen 20