LG niagara4 MultiSITE Edge 10 User manual

Model number: PBASE10
MultiSITE™ Edge 10
User Guide

PROPRIETARY DATA NOTICE
This document, as well as all reports, illustrations, data, information, and other
materials are the property of LG Electronics U.S.A., Inc., and are
disclosed by LG Electronics U.S.A., Inc., only in confidence.
Do not throw away, destroy, or lose this manual.
Please read carefully and store in a safe place for future reference.
Content familiarity required for proper installation.
The instructions included in this manual must be followed to prevent product malfunction,
property damage, injury, or death to the user or other people. Incorrect operation due to
ignoring any instructions will cause harm or damage.
For more technical materials such as submittals, engineering
databooks, and catalogs, visit www.lghvac.com.
For continual product development, LG Electronics U.S.A., Inc., reserves the right to change specifications without notice.
©LG Electronics U.S.A., Inc.
This document, as well as all reports, illustrations, data, information, and other materials are the property of LG Electronics
U.S.A., Inc.

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TABLE OF CONTENTS
About This Guide ....................................................................................................................... 6
Product Documentation .................................................................................................................... 6
Chapter 1 Overview ................................................................................................................... 7
Factory-shipped state......................................................................................................................... 7
Initial IP address................................................................................................................................. 8
IO Points ............................................................................................................................................ 9
MS-E10 security consideration s ....................................................................................................... 10
Chapter 2 Preparation...............................................................................................................12
Provide power ................................................................................................................................. 12
Provide connectivity ........................................................................................................................ 12
Initial configuration and setup .......................................................................................................... 16
Setting up a single device using Commissioning............................................................................. 17
Chapter 3: Run the Commissioning Wizard .....................................................................21
Starting the Commissioning Wizard .............................................................................................. 22
Installing or updating licenses ........................................................................................................ 23
Installing or updating licenses fromfiles ...................................................................................... 24
Setting the enabled runtime profiles .............................................................................................. 26
Specifying a station database to install ......................................................................................... 27
Install/upgrade core software ........................................................................................................... 30
TCP/IP configuration ........................................................................................................................ 31
Configuring system passphrase....................................................................................................... 34
Remove default platform user account ............................................................................................ 35
Configuring additional platform daemon users ................................................................................ 37
Reviewing and finishing the Commissioning Wizard ....................................................................... 38
Chapter 4 Platform services (station) and administration ..........................................................40
About Platform Services................................................................................................................... 40
PlatformServices items of interest for device commissioning .......................................................... 41
PlatformServices properties ............................................................................................................. 42
Controller specific PlatformServices properties ............................................................................... 45
Chapter 5 Provisioning tools .....................................................................................................49
Architectural considerations ............................................................................................................. 49
Device provisioning ......................................................................................................................... 49
Configuration steps ......................................................................................................................... 55
Executing the job.............................................................................................................................. 57
Update system software................................................................................................................... 57
Install device application .................................................................................................................. 58
Template setup ............................................................................................................................... 58
Copying template and Excel files to Supervisor............................................................................... 58
Deploy bulk template........................................................................................................................ 59
Update device application .............................................................................................................. 60

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Chapter 6 Reference information ..............................................................................................61
Reviewing TCP/IP changes history.................................................................................................. 61
Recovering factory defaults.............................................................................................................. 62
System shell ..................................................................................................................................... 64
Index.........................................................................................................................................71

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CONFIDENTIALITY, TRADEMARK, COPYRIGHT
INFORMATION (TRIDIUM, INC.)
Tridium, Inc.
3951 Westerre Parkway, Suite 350
Richmond, Virginia 23233 U.S.A.
Confidentiality
The information contained in this document is confidential information of Tridium, Inc., a Delaware corporation (“Tridium”). Such
information and the software described herein, is furnished under a license agreement and may be used only in accordance with
that agreement.
The information contained in this document is provided solely for use by Tridium employees, licensees, and system owners; and,
except as permitted under the below copyright notice, is not to be released to, or reproduced for, anyone else.
While every effort has been made to assure the accuracy of this document, Tridium is not responsible for damages of any kind,
including without limitation consequential damages, arising from the application of the information contained herein. Information
and specifications published here are current as of the date of this publication and are subject to change without notice. The
latest product specifications can be found by contacting our corporate headquarters, Richmond, Virginia.
Trademark notice
BACnet and ASHRAE are registered trademarks of American Society of Heating, Refrigerating and Air Conditioning Engineers.
Microsoft, Excel, Internet Explorer, Windows, Windows Vista, Windows Server, and SQL Server are registered trademarks of
Microsoft Corporation. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Mozilla and Firefox are
trademarks of the Mozilla Foundation. Echelon, LON, LonMark, LonTalk, and LonWorks are registered trademarks of Echelon
Corporation. Tridium, JACE, Niagara Framework, and Sedona Framework are registered trademarks, and Workbench are
trademarks of Tridium Inc. All other product names and services mentioned in this publication that are known to be trademarks,
registered trademarks, or service marks are the property of their respective owners.
Copyright and patent notice
This document may be copied by parties who are authorized to distribute Tridium products in connection with distribution of
those products, subject to the contracts that authorize such distribution. It may not otherwise, in whole or in part, be copied,
photocopied, reproduced, translated, or reduced to any electronic medium or machine-readable form without prior written
consent from Tridium, Inc.
Copyright © 2020 Tridium, Inc. All rights reserved.
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ABOUT THIS GUIDE
This topic contains important information about the purpose, content, context, and intended audience for this document.
Product Documentation
This document is part of the Niagara technical documentation library. Released versions of Niagara software include a complete
collection of technical information that is provided in both online help and PDF format. The information in this document is written
primarily for Systems Integrators. In order to make the most of the information in this book, readers should have some training or
previous experience with Niagara 4 software, as well as experience working with JACE network controllers.
Document Content
This document describes the initial Niagara 4 software installation and configuration for a QNX-based controller, using
Workbench (versions Niagara 4.7 and later).
For physical mounting and wiring details for the device, refer to its specific hardware installation document.
This document does not cover station configuration or Niagara 4 components. For more information on these topics, please refer
to online help and various other Niagara 4 software documents.
Related documentation
Additional information on Niagara system, devices and protocols is available in the following documents.
•MS-E10 Mounting and Wiring Guide
•JACE-8000 Install and Startup Guide
•Niagara Provisioning Guide
•Niagara Platform Guide

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CHAPTER 1 OVERVIEW
Topics covered in thischapter
•Factory-shipped state
•Initial IP address
•
IO Points
•MultiSITE Edge 10 (MS-E10) security considerations
MultiSITE E10
controllersare shippedfrom the factory with Niagara 4.7 softwareto run a platform daemon, along with a Tridium
certificate, and a default Niagara station pre-installed.
Use the Niagara 4.7 Workbench to establish a platform connection to the MS-E10 device and commission it to install the
selected modules, licenses, and to perform other platform configuration. Some important related tasks include setting the
controller’s:
•IP network address, and related IP networkingparameters
•
Platform daemon user(s), for platform login
•Time and date (or simply sync with your PC’s time): To do this, use the platform Commissioning Wizard.
Note:
•The Commissioning Wizard is the only way to install the needed core software in the controller. Most steps in the
Commissioning Wizard are also available as separate platform views. For example, there is a Software Manager,
License Manager, and many others. Using these views individually may be useful after commissioning thedevice.
•For more details see the Niagara Platform Guide. Always use the Commissioning Wizard to commission a new MS-
E10 device for Niagara, as well as to upgrade any controller from one Niagara point release to another. Make sure
that a license file is available.
•In Niagara 4.8 and later, there is added support for the IEEE 802.1X wired authentication standard for JACE-8000 and
MS-E10 platforms. For more details, see the Niagara IEEE 802.1X Configuration Guide.
Factory-shipped state
The factory-shipped state of the MS-E10 device has the following default settings for IP address, HTTPS port and Platform
credentials.
Ethernet connectors
Two RJ-45 10/100Mb Ethernet connectors are labeled PRI for primary and SEC for secondary. Use a standard Ethernet patch
cable to an Ethernet switch. These ports are suitable for daisy-chaining MS-E10 devices or for connection to either a JACE-8000
or directly to a network.
The MS-E10 device ships in daisy chain mode. When in daisy chain mode the PRI/SEC labels are inconsequential.
HTTPS port for platform access
There is no unsecure platform connection, only HTTPS secure connection is allowed.
When shipped, the MS-E10 platform daemon is configured to listen on HTTPS port 5011. Often this is left at default. However, if
a different port is needed for a platform connection (possibly for firewall reasons), you can change this via the commissioning
process.

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Software
The MS-E10 device ships with Niagara 4.7 and the drivers for BACnet, Modbus and SNMP. Note that it is the recommended
security best practice to update to the latest software release.
Default platform daemon credentials
MS-E10 devices are shipped with default platform daemon (administrator) username and password credentials. The default
credentials are:
• Username: tridium
• Password: niagara
Initially, you use the factory default credentials to open (login) a platform connection to the MS-E10 device. Default credentials
are temporary. During your startup commissioning, you must replace the default platform admin account with at least one
different platform admin user.
Note:
For security reasons, be sure to guard the credentials for such platform users closely.
Default system passphrase
In addition to the default platform daemon (administrator) credentials, MS-E10 devices are shipped with a default system
passphrase. The default passphrase is:
• Passphrase: niagara
Default station details
The E10 device also ships with a default NiagaraStation pre-installed. By default, the network configuration for the station is set
to the daisy chain mode. The default station name is a combination of the controller model and the unique hostid. For example,
Edge10_3F88_5ACB_C28A.
The default station includes the EdgeIoNetwork already installed to access the physical I/Os. The default station credentials are:
• Username: admin
• Password: Admin12345
Note:
You are required to enter new credentials on the initial login.
Initial IP address
Previous controllers shipped with a static IP address. To facilitate bulk deployment, MS-E10 devices are shipped with a one-time
feature enabled that allows the controller to initially attempt to connect to a DHCP server.
Upon first startup, when IP connectivity is detected, the MS-E10 initially requests an IP address via DHCP. If a DHCP address is
not found, the controller reverts to a static IP address based on its serial number. See the following section for examples.
This feature only applies during the first power up cycle with an active Ethernet connection. At all other times the network
settings are set or modified the same as on the JACE-8000.
Note that for this onetime feature to execute, there must be an active Ethernet connection. A flag is maintained that enables this
feature. This feature will execute once and then the flag will be disabled.
During a factory restore the flag enabling this is reset to enabled.

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Fallback Static IP
Thefallback static IP is built using the last four digits of the devices serial number. Route and subnet mask are set appropriately.
Static IP: 192.168.1xx.xx where xx.xx are numbers lifted from the serial number, as shown in the following two
examples.
For serial number : 010106 the resulting IP is: 192.168.101.06
For serial number: 106 the resulting IP is: 192.168.101.06
Route : 192.168.1.1
The default subnet mask is:255.255.0.0
Summary
The following behaviors apply to the factory state:
1. MS-E10 device power ups with no Ethernet cable connected.
a. Maintains the factory shippedstate
2. MS-E10 device power ups with the Ethernet cable connected and DHCP server on the network .
a. The device obtains an IP address from the DHCP server
b. Fallback mechanism is disabled
3. MS-E10 device power ups with Ethernet cable connected and no DHCP server or DHCP fails.
a. Apply fallback staticIP
b. Fallback mechanism disabled
IO Points
The MultiSITE E10 device is designed with a mix of IO points: 5 universal inputs, 2 analog outputs and 3 digital outputs.
For more details on physical connection of IO points see the “Inputs” section of the Edge 10 Mounting and Wiring Guide.
Usage details
The EdgeIo driver provides proxy points to access these points.
To use the EdgeIo driver add an EdgeIoNetwork object to the station config folder (already installed in the default station). The
EdgeIoNetwork contains a Local device with a Points folder. Invoking the Edge Io Point Manager Discover function shows a list
of available points, as shown here.

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Figure 1: MS-E10 Io Point Manager view
Point Configuration
Proxy points can be configured through the Add/Edit functions in the Edge Io Point Manager. For UI points set the
Type to an AI (NumericPoint), DI (BooleanPoint) or pulse counter(pulseInput).
ForPulse Counter typeinputs, edit the proxy point to configure Calc Type , Rate Scale , Rate Interval and
Rate Windows properties.
Io Defaults Values
The AO and DO points can have a configured default value which will be applied during the devices boot sequence. This value
will be applied to points in less than 20 seconds of a reset or power cycle. This default value is stored in a writeable proxy
Fallback property. The fallback value can be set in the Edge Io Point Manager via the Add/Edit windows. Similarly, a set
operation on the proxy point will also set the fallback value.
MS-E10 security consideration s
These topics include information about security issues that are important to consider when working with the MS-E10 platform .
Note:
Protect against unauthorized access by restricting physical access to the computers and devices that manage your
building model. Set up user authentication with strong passwords, and secure components by controlling permissions.
Failure to observe these recommended precautions could expose your network systems to unauthorized access and
tampering
.

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SSL/TLS commissioning notes
Note:
In Niagara 4, “SSL” is always implemented using the TLS (Transport Layer Security) protocol, supporting TLS versions 1.0, 1.1.
and 1.2. See the Niagara Station Security Guide for complete details.
When using Workbench, note that default “Open Platform” and “Open Station” operations initially assume Platform TLS
Connection and Fox TLS Connection types, respectively. This is intended to encourage this TLS usage for all Niagara 4
platforms and stations. If necessary, you can change either connection type, and Workbench “remembers” this type to use on
your next connection. As needed, change back again.
Protection of source integrity
Niagara provides support on hardware platforms for connecting to external services. It is important to en- sure that any such
service is either trusted or controlled by your organization. For example, when synchronizing the system clock with an NTP
service, it is important to make sure that the selected NTP service is a trusted source. For more information related to source
integrity, see “Security precautions” in the Niagara Station Security Guide.
Good network configuration measures in plac e
MS-E10 devices could be put in a network without good network configuration measures in place. There are a number
of ISA 62443 requirements that deal with the configuration of the network that is beyond the scope of this product. Best
practice documentation for network security is included in the Security best practices topic in the Niagara Networking
and IT Guide.
Install hardware in a secure location
Restricting physical access to controllers is essential to security. If an attacker can physically connect to your hardware using a
cable, they can gain complete control of the system. This could potentially be disastrous. Keep your controllers secure in a
locked room with restricted access.
Related documentation
The following related documents provide more security-related information:
• Niagara Networking and ITGuide
• Niagara Station Security Guide
• Niagara 4 Hardening Guide located on the Tridium.com resources library (https://www.tridium.com/en/
resources/library#ReferenceMaterials).

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CHAPTER 2 PREPARATION
Topics covered in this chapter
•
Provide power
•
Provide connectivity
•
Initial configuration andsetup
•Setting up a single device usingCommissioning
Consider the following areas to prepare before proceeding: Power, connectivity, software and PC requirements.
Provide power
Refer to the LG MultiSITE E10 Installation Manual for details on adding power wiring and Ethernet wiring connections to the
controller.
Note:
The MS-E10 device is not compatible with a Power-Over-Ethernet (POE) network. Connecting the Edge device on a network
segment which carries power causes the unit to fail (lockup). In that event, you must disconnect it from the POE network
segment and cycle power to the unit.
Provide connectivity
This section provides an overview of several common connectivity options, and indicates which setup options should be used.
MS-E10 devices can be connected to each other and to other Ethernet devices in a variety of different ways. Depending on how
the controllers are connected, the controllers will need to be configured using either the Workbench Commissioning, the
Provisioning Service of a connected supervisor /JACE, or both.
Constructing a network with MS-E10 devices
MS-E10 devices have a built in two-port Real-Time Transport Protocol (RSTP) capable switch, enabling them to be
interconnected in a variety different Ethernet topologies. The three basic topologies are described here.
MS-E10 devices can be connected to each other and to other Ethernet devices in a variety of different ways. Depending on how
the MS-E10 devices are connected, they will need to be configured using either the Workbench Commissioning tool, the
Provisioning Service of a connected Supervisor/JACE, or both.

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Star
In this configuration, each MS-E10 device is connected to a central switch by a single Ethernet cable connected to its
primary Ethernet port. This is what is commonly known as a “home run” deployment
.
Figure 2: Star network topology

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Daisy chain
In this configuration, the MS-E10 devices are connected to each other, with the primary Ethernet port on one device connected
to the secondary Ethernet port on another. The first device in the chain is directly connected to a central switch via its primary
port, and the last device in the chain has no connection to its secondary port.
Figure 3: Daisy chain networktopology

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Ring
This configuration is the same as the daisy chained topology, except that the last controller in the chain is connected by its
secondary port back into the same switch as the first controller. RSTP is used to prevent “packet storms” (i.e. excessive traffic)
due to the connection loop.
Figure 4: Ring network topology
These basic topologies can be combined as necessary to construct larger networks of controllers. For example, multiple sets of
daisy chained controllers could be connected back to central switch, forming a star of daisy chained controllers.

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Connecting to a JACE
If a JACE is going to be incorporated into the MS-E10 device network, the devices can be connected to either the primary or
secondary port of the JACE. Connecting the MS-E10 devices to the primary port of the JACE puts the MS-E10 devices on the
same logical network as the JACE, sharing the same IP address range. In this arrangement, both the JACE and MS-E10 devices
are directly reachable from the same network segment, and Workbench commissioning can be used to setup and manage all the
devices.
It is also possible to connect the MS-E10 devices to the secondary port of the JACE. In this arrangement, the network of JACEs
becomes a private network, isolated from the network to which the primary port of the JACE is connected. When connected to
the secondary port, the JACEs are not directly reachable from the main network, and Niagara Network provisioning running on
the JACE station must be used to setup and manage the controllers.
Note that prior to connecting JACEs to the secondary port of the JACE, you must either preconfigure the devices with static IP
addresses, or enable the DHCP server on the JACE.
Initial configuration and setup
Depending on the chosen network configuration, you will be able to setup the device with commissioning, provisioning, or some
combination of both. The following table summarizes which tools to use, based on the network configuration.
JACE connection
Static IP for Edge
devices
Can setup with
provi
sioning alone
Can setup with
com
missioning alone
Must use both com
missioning
and provisioning
Primary Port No No Yes No
Primary Port Yes Yes Yes No
Secondary Port
No
Yes (must be run on JACE)
No No
Secondary Port Yes
No Yes Yes - set static IP’s with
commissioning, configure other
settings with provisioning or
commissioning
None No Yes Yes No
None Yes Yes Yes No

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Setting up a single device using Commissioning
These instructions assume that you have a PC running a licensed copy of Niagara 4.7 Workbench or later, installed with the
“installation tool” option. That option copies distribution files needed for commissioning various models of controllers. This PC is
referred to as “your PC.”
Note:
Your PC must meet minimum hardware/operating system requirements for the Workbench workstation. This includes a working
Ethernet adapter with TCP/IP support (browser capable). An Ethernet TCP/IP connection to the MS-E10 device is required to
install Niagara software and establish other parameters.
For this initial Ethernet connection, you can use either of the following:
•An Ethernet patch cable connected directly between your PC and the MS-E10 device (if your PC Ethernet port is not
“auto-sensing”, you will need an Ethernet crossover cable)
Note:
If in daisy chain mode connect both the PC and the MS-E10 devices to a switch.
•A normal LAN connection, meaning that both your PC and the MS-E10 device are physically connected to the same
Ethernet hub or switch
.
Preparing for new device commissioning
To prepare for new E10 device commissioning, perform the following steps:
Prerequisites:
•
Niagara 4.7 or laterWorkbench
Step 1: If not already installed, install the Niagara 4.7 or later software on your PC, including its permanent license.
Step 2: Typically, the license file for the MS-E10 device already resides on the licensing server, where (if you have Internet
connectivity) it is automatically retrieved during the licensing step of the Commissioning Wizard.
Note:
If you were emailed a license archive (.lar file) or .license file for the MS-E10 device, and you wish to use it instead of the online
license server (for some reason, for example your Workbench PC will not have Internet connectivity when you are
commissioning the device, make the file available to Workbench first, as follows:
Copy the file to your !security/licenses/inbox folder, then restart Workbench. For more details, refer to the
section “Local license inbox” in the Niagara Platform Guide.
Step 3: Attach one end of a standard category-5 Ethernet unshielded twisted pair (UTP) patch cable to the RJ-45 Ethernet
connector for LAN1 (labeled PRI) on the MS-E10 device.
Step 4: Attach the other end of the patch cable to a network port or directly to an Ethernet hub.
Step 5: Power up the MS-E10
device.
Step 6: Record your PC’s current IP settings, then re-assign your PC’s IP address for its Ethernet NIC (network interface card). If
necessary, refer to Windows online Help for details on configuring TCP/IP settings.

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Note:
As an alternative to re-assigning your PC’s IP address, you can do one of the following:
•Obtain a USB-to-Ethernet network adapter (second network interface card, or NIC), and use it with an Ethernet
crossover cable to commission MS-E10 devices. In this case, configure this second NIC to use the settings in the
remainder of this step.
•Use a serial shell mode connection to the MS-E10 device to re-assign its factory IP address settings. After making this
change and rebooting the device, you can continue commissioning using Workbench. This requires a USB-to-
MicroUSB adapter cable, VCP driver, and a special power-up mode for the MS-E10 device.
•VCP (Virtual COM Port) drivers cause a USB device to appear as an additional COM port available to the PC. Using
terminal emulation software, such as PuTTY or ClearTerminal, the PC can access the USB device in the same way as
it would access a standard COM port. VCP driver downloads are available at www.ftdichip.com and other sites.
For this initial connection to a factory-shipped MS-E10 device, configure your PC’s NIC to use an IP address in the same subnet
as the MS-E10 device, as well as a matching subnet mask.
Set the IP address in the range: 192.168.1.1 to 192.168.1.254
with a subnet mask of: 255.255.0.0
Note:
Do not assign your PC the identical IP address as the MS-E10 device’s factory-assigned IP address.
Step 7: From your PC, start Workbench. The Nav tree should bevisibleinthe side bar area(left pane). If not, from the
menu bar, select Window
→ Side Bars → Nav.
Opening a platform connection to the device
Once the MS-E10 device has powered up, connect to it with Workbench. A platform connection to any MS-E10 device is
required for most host-level operations. This includes installing Niagara 4.7 core software and modules and performing various
other platform tasks.
Step 1: From the menu bar, select File → Open → OpenPlatform.
The Open Platform dialog box appears.
Step 2: Complete the fields in the Open Platform dialog box as follows:
•
Type — Select Platform Connection, if not already selected .
Note:
By default, Workbench prompts for a Platform TLS Connection.
•Host — Leave at default IP, and type in the IP address of the new MS-E10 device.
•
Port — Leave at default 5011 .
•Credentials, which may be:
oUsername — Type in default username, for example: tridium
oPassword — Type in default password, for example: controls

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Step 3: Click the OK button to accept all settings.
Note:
If the Workbench detects factory default credentials when connecting to a remote platform it launches the Change Platform
Defaults Wizard (shown here) which forces you to change the factory defaults prior to completing the platform connection.
Figure 5: Change Platform Defaults Wizard
If this wizard does not display the platform connection completes.
a. If the Change Platform Defaults Wizard displays, click Next to step through creating a system passphrase, creating a
new platform account, and removing the default platform account, as shown below.
Figure 6: Change Platform Defaults Wizard
b. Click Finish to complete these changes.

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On completion, the platform opens in the Nav tree, and its Nav Container View displays in the view pane.
Figure 7: Nav tree
After you open the platform connection, you can run the Commissioning Wizard.