LG 27UD69-W User manual
www.lg.com
Please read the safety information carefully before using the product.
LED LCD Monitor (LED Monitor) Model List
OWNER'S MANUAL
LED LCD Monitor
(LED Monitor*)
*LG LED Monitors are LCD Monitors with LED Backlighting.
27UD69
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Contents
CONTENTS
17 USER SETTINGS
17 Activating the Main Menu
17 - Main Menu Features
18 User Settings
18 - Menu Settings
22 TROUBLESHOOTING
24 SPECIFICATIONS
24 27UD69
25 Factory Support Mode (Preset Mode, PC)
25 HDMI
25 DisplayPort
26 HDMI Timing (Video)
26 Power LED
3LICENSE
4ASSEMBLING AND PREPARING
4 Product Components
5 Supported Drivers and Software
6 Component and Button Description
6 - How to Use the Joystick Button
7 - Input Connector
8 Moving and Lifting the Monitor
9 Installing the Monitor
9 - Assembling the stand base
10 - Detaching the Stand Base
11 - Using the cable holder
11 - Installing onto a table
12 - Adjusting the angle
13 - Using the Kensington lock
13 - Installing the wall mount plate
14 - Installing to a wall
15 USING THE MONITOR
15 Connecting to a PC
15 - HDMI connection
15 - DisplayPort connection
16 Connecting to AV Devices
16 - HDMI connection
16 Connecting to External Devices
16 - Connecting Headphones
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LICENSE
Each model has different licenses. Visit www.lg.com for more information on the license.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo
are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the
United States and other countries.
The following content is only applied to the monitor which is sold in Europe market and which needs to meet the ErP
Directive:
* This monitor is set to be turned off automatically after 4 hours when you turn on the display and there is are no
adjustments made to the display.
* To make this setting be disabled, change the option to ‘Off’ in OSD menu of “Automatic Standby”.
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ASSEMBLING AND PREPARING
Product Components
Please check whether all the components are included in the box before using the product. If there are missing com-
ponents, contact the retail store where you purchased the product. Note that the product and components may look
different from those shown here.
yAlways use genuine components to ensure safety and product performance.
yThe product warranty will not cover damage or injury caused by the use of counterfeit components.
yIt is recommend that use the supplied components.
yIf you use generic cables not certified by LG, the screen may not display or there may be image noises.
yNote that the components may look different from those shown here.
yWithout prior notice, all information and specifications in this manual are subject to change to improve the
performance of the product.
yTo purchase optional accessories, visit an electronics store or online shopping site or contact the retail store
where you purchased the product.
CAUTION
NOTE
CD / Card
DisplayPort Cable
Stand Base Stand Body
HDMI Cable
( This cable is not included
in all countries. )
( This cable is not included
in all countries. )
( Depending on the country ) ( Depending on
the country )
Power Cord AC-DC Adapter AC-DC Adapter
or
Cable Holder Screw Cover 2 Screws
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Component and Button Description
Power LED
yOn: power is on
yOff: power is off
Joystick Button
How to Use the Joystick Button
You can easily control the functions of the monitor by pressing the joystick button or moving it left/right with your
finger.
Basic Functions
Power on Press the joystick button once with your finger to turn on the
monitor.
Power off Press and hold the joystick button once with your finger to turn off the
monitor.
◄/►Volume
Control You can control the volume by moving the joystick button left/right.
yThe joystick button is located at the bottom of the monitor.
NOTE
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Input Connector
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Moving and Lifting the Monitor
When moving or lifting the monitor, follow these in-
structions to prevent the monitor from being scratched
or damaged and to ensure safe transportation regard-
less of its shape or size.
yAs far as possible, avoid touching the monitor
screen. This may result in damage to the screen or
some of the pixels used to create images.
yIt is advisable to place the monitor in the original
box or packing material before attempting to
move it.
yBefore moving or lifting the monitor, disconnect
the power cord and all cables.
yHold the top and bottom of the monitor frame
firmly. Do not hold the panel itself.
yWhen holding the monitor, the screen should face
away from you to prevent it being scratched.
yWhen moving the monitor, avoid any strong shock
or vibrations to the product.
yWhen moving the monitor, keep it upright, never
turn the monitor on its side or tilt it sideways.
CAUTION
yIf you use the monitor panel without the stand
base, its joystick button may cause the monitor to
become unstable and fall, resulting in damage to
the monitor or human injury. In addition, this may
cause the joystick button to malfunction.
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Installing the Monitor
Assembling the stand base
yTo protect the screen from scratches, cover the
surface with a soft cloth.
CAUTION
1Place the screen face down.
3
2Check the direction of the stand body (front, back)
and then mount the stand body onto the stand
hinge.
Stand Body
Stand Body
Stand Base
Screw Cover
Attach the Stand Base to Stand Body.
Tighten the screw to the right.
1
2
4Attach the screw cover.
Applying excessive force when tightening the
screws may cause damage to the monitor. Dam-
age caused in this way will not be covered by the
product warranty.
CAUTION
To avoid injury to your fingers or feet when you
Assembly the Stand Body and Base, you should
hold the Stand Base firmly.
WARNING
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Detaching the Stand Base
Screw Cover
Stand Body
Stand Base
1 Place the screen face down.
yTo protect the screen from scratches, cover the
surface with a soft cloth.
CAUTION
2
3
Turn the screw to the left.
Pull out the Stand Base.
As shown in the illustration, pull Screw Cover out to
separate it from the set.
4Remove the two screws on the back of stand body.
As shown in the illustration, disconnect the stand
body from the stand hinge.
1
2
yIllustrations in this document represent typical
procedures, so they may look different from the
actual product.
yDo not carry the monitor upside down by just
holding the stand base. This may cause the
monitor to fall off the stand and could result in
personal injury.
yWhen lifting or moving the monitor, do not
touch the monitor screen. The force applied to
the monitor screen may cause damage to it.
yDo not apply foreign substances (oils, lubricants,
etc.) to the screw parts when assembling the
product. (Doing so may damage the product.)
yApplying excessive force when tightening screws
may cause damage to the monitor. Damage
caused in this way will not be covered by the
product warranty.
CAUTION
To avoid injury to your fingers or feet when you
Assembly the Stand Body and Base, you should
hold the Stand Base firmly.
WARNING
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Using the cable holder
Cable Holder
Arrange the cables using the cable holder as shown in
the illustration.
Installing onto a table
1Lift the monitor and place it on the table in an up-
right position.
Place at least 100 mm / 4 inches away from the
wall to ensure sufficient ventilation.
2Connect the power adapter to the monitor and then
plug the power cord into the wall outlet.
100 mm / 4 inches
100 mm / 4 inches
100 mm / 4 inches
100 mm / 4 inches
or
yUnplug the power cord prior to moving or
installing the monitor. There is risk of electric
shock.
CAUTION
3Press the joystick button on the bottom of the
monitor to turn on the monitor.
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Adjusting the angle
1Place the monitor in an upright position, mounted
on the stand base.
2Adjust the angle of the screen. The angle of the
screen can be adjusted forwards or backwards for a
comfortable viewing experience.
Front SideRear Side
yTo avoid injury to the fingers when adjusting
the screen, do not hold the lower part of the
monitor's frame as illustrated below.
WARNING
yBe careful not to touch or press the screen area
when adjusting the angle of the monitor.
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Installing the wall mount plate
This monitor supports the specification of the standard
wall mount plate or compatible device.
1Place the screen face down. To protect the screen
from scratches, cover the surface with a soft cloth.
2 Detaching the Stand Body.
3Place the wall mount plate onto the monitor and
align it with the screw holes.
4Tighten the four screws to fix the plate to the
monitor using a screwdriver.
yThe wall mount plate is sold separately.
yFor more information on installation, refer to the
wall mount plate's installation guide.
yBe careful not to use excessive force when
mounting the wall mount plate, as this can dam-
age the monitor's screen.
NOTE
yUse of the Kensington lock is optional. The acces-
sories can be purchased at your local electronics
store.
NOTE
Using the Kensington lock
The Kensington security system connector is located at
the back of the Monitor set.
For more information on installation and usage, refer to
the Kensington lock user manual or visit the website at
http://www.kensington.com.
Connect the Kensington security system cable between
the Monitor set and a table.
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To install the monitor to a wall, attach a wall mounting
bracket (optional) to the back of the monitor.
Make sure that the wall mounting bracket is securely
fixed to the monitor and to the wall.
1If you use screw longer than standard, the monitor
might be damaged internally.
2If you use improper screw, the product might be
damaged and drop from mounted position.
In this case, LG Electronics is not responsible for it.
Installing to a wall
Install the monitor at least 100 mm / 4 inches away
from the wall and leave about 100 mm / 4 inches of
space at each side of the monitor to ensure sufficient
ventilation. Detailed installation instructions can be
obtained from your local retail store. Please refer to
the manual to install and set up a tilting wall mounting
bracket.
100 mm / 4 inches
100 mm / 4 inches
100 mm / 4 inches 100 mm / 4 inches
yUnplug the power cord before moving or
installing the monitor to avoid electric shocks.
yInstalling the monitor on the ceiling or on a
slanted wall may result in the monitor falling
off, which could lead to injury. Please use the
genuine LG wall mounting bracket. For more
information, contact your local retail store or a
qualified installer.
yApplying excessive force when fastening screws
may cause damage to the monitor. Damage
caused in this way will not be covered by the
product warranty.
yUse the wall mounting bracket and screws
that conform to the VESA standard. Damage
caused by the use or misuse of inappropriate
components will not be covered by the product
warranty.
yScrew length from outer surface of back cover
should be under 8mm.
yUse the screws specified by the VESA standard.
yThe wall mount kit includes the installation guide
and all necessary parts.
yThe wall mounting bracket is optional. The
accessories can be purchased at your local retail
store.
yThe length of the screw may differ for each wall
mounting bracket. Ensure the correct length
screw is used.
yFor more information, please refer to the user
manual for the wall mounting bracket.
CAUTION
NOTE
Wall mount Pad
Wall mount Pad
Back Cover
Back Cover
Standard screw
Max. 8mm (0.31 inches)
yWall Mount (A x B)
A
B
Wall Mount (A x B) 100 x 100
Standard screw M4 x L10
Number of screws 4
Wall Mount Plate
(Optional)
LSW 149
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USING THE MONITOR
Connecting to a PC
yThis monitor supports the *Plug and Play feature.
*Plug and Play: A feature that allows you to add
a device to your computer without having to
reconfigure anything or install any manual drivers.
yThere may be no video or audio output depending
on the DP version of the PC.
yIf you use generic cables not certified by LG, the
screen may not display or there may be image
noises.
DisplayPort connection
Transmits the digital video and audio signals from your
PC to the monitor. Connect your PC to the monitor us-
ing the DisplayPort cable as illustrated below.
Press the menu button and then select the input option
from the input menu.
NOTE
HDMI connection
Transmits the digital video and audio signals from your
PC and A/V devices to the monitor. Connect your PC
and AV device to the monitor with the HDMI cable as
illustrated below.
Press the menu button and then select the input option
from the input menu.
NOTE
yIf you use HDMI PC, it can cause compatibility
problem.
yUse a certified cable with the HDMI logo attached.
If you do not use a certified HDMI cable, the
screen may not display or a connection error may
occur.
yRecommended HDMI cable types
- High-Speed HDMI®/TM Cable
- High-Speed HDMI®/TM Cable with Ethernet
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Connecting to AV Devices
HDMI connection
Transmits the digital video and audio signals from your
PC and A/V devices to the monitor. Connect your PC
and AV device to the monitor with the HDMI cable as
illustrated below.
Press the menu button and then select the input option
from the input menu.
NOTE
yIf you use HDMI PC, it can cause compatibility
problem.
yUse a certified cable with the HDMI logo attached.
If you do not use a certified HDMI cable, the
screen may not display or a connection error may
occur.
yRecommended HDMI cable types
- High-Speed HDMI®/TM Cable
- High-Speed HDMI®/TM Cable with Ethernet
Connecting to External Devices
(sold separately)
Connecting Headphones
Connect peripherals to the monitor via the headphones
port. Connect as illustrated.
yPeripheral devices are sold separately.
yIf you use angled earphones, it may cause a
problem with connecting another external device
to the monitor. Therefore, it is recommended to
use straight earphones.
Angled Straight
yDepending on the audio settings of the PC
and external device, headphones and speaker
functions may be limited.
NOTE
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Button Menu Status Description
Power Off
MenuInput Exit
Game
Main menu disabled Enables the main menu.
Main menu enabled
Exits the main menu.
(Holding down the button to turn off the monitor. You can turn off the
monitor this way at any time, including when the OSD is on.)
Power Off
MenuInput Exit
Game
◄Main menu disabled Adjusts the monitor volume level.
Main menu enabled Enters the Input feature.
►Main menu disabled Adjusts the monitor volume level.
Main menu enabled Enters the Menu features.
Power Off
MenuInput Exit
Game
▲Main menu disabled Displays information on the current input.
Main menu enabled Turns off the monitor.
▼
Main menu disabled Displays information on the current input.
Main menu enabled Enters the Game features.
Main Menu Features
Main Menu Description
Menu Configures the screen settings.
Game Sets the picture mode for gaming.
Input Sets input mode.
Power Off Turns off the monitor.
Exit Exits the main menu.
USER SETTINGS
Activating the Main Menu
1 Press the joystick button on the bottom of the monitor.
2 Move the joystick up/down (▲/▼) and left/right(◄/►) to set the options.
3 Press the joystick button once more to exit the main menu.
Joystick Button
Power Off
MenuInput Exit
Game
Power Off
MenuInput Exit
Game
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User Settings
Menu Settings
1 To view the OSD menu, press the joystick button at the bottom of the monitor and then enter the Menu.
2 Configure the options by moving the joystick up/down/left/right.
3 To return to the upper menu or set other menu items, move the joystick to◄or pressing ( / Ok) it.
4 If you want to exit the OSD menu, move the joystick to ◄until you exit.
yWhen you enter the menu, instructions on how to use the button will appear in the bottom right corner of the screen.
Quick Settings Input Picture General
yYour monitor’s OSD (On Screen Display) may differ slightly from that shown in this manual.
CAUTION
Each option is described below.
Menu > Quick Settings Description
Brightness Adjusts the color contrast and brightness of the screen.
Contrast
Volume Adjusts the volume level.
NOTE
yYou can adjust Mute / Unmute by moving the joystick button to▼in the Volume menu.
Menu > Input Description
Input List Selects the input mode.
Aspect Ratio Adjusts the aspect ratio of the screen.
Full Wide Displays the video in wide-screen, regardless of the video signal input.
Original Displays video according to the aspect ratio of the video signal input.
1:1 The aspect ratio is not adjusted from the original.
NOTE
yThe display may look the same for Full Wide , Original, and 1:1 options at the recommended
resolution (3840 x 2160).
yThere is no 1:1 menu on FreeSync Mode. ( Go to Picture →Game Adjust →FreeSync, to set
FreeSync On or Off)
Menu > Picture Description
Picture Mode Custom Allows the user to adjust each element. The color mode of the main menu can be adjusted.
Reader Optimizes the screen for viewing documents. You can brighten the screen in the OSD menu.
Photo Optimizes the screen for photos.
Cinema Optimizes the screen for video.
Dark Room 1 This mode adjusts the brightness to the optimal level for working in a dark environment.
Dark Room 2 This mode sets the brightness to a lower level than Dark Room 1.
Color
Weakness
This mode is for users who cannot distinguish between red and green. It enables users
with color weakness to easily distinguish between the two colors.
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Picture Adjust Brightness Adjusts the brightness of the screen.
Contrast Adjusts the contrast of the screen.
Sharpness Adjusts the sharpness of the screen.
SUPER RESOLUTION+ High Optimized picture quality is displayed when a user wants crystal clear
images. It is effective for high quality video or game.
Middle The optimized picture quality is displayed when a user wants images
between low and high modes for comfortable viewing. It is effective
for UCC or SD video.
Low The optimized picture quality is displayed when a user wants smooth and
natural images. It is effective for slow-moving pictures or still images.
Off Select this option for everyday viewing. SUPER RESOLUTION+ is
turned off in this mode.
NOTE
yBecause this is a function to increase the sharpness of low resolution pictures,
it is not recommended to use the function for normal text or for desktop
icons. Doing so may result in unnecessarily high sharpness.
Black Level Sets the offset level (for HDMI only).
yOffset: as a reference for a video signal, this is the darkest color the monitor can
display.
High Keeps the current contrast ratio of the screen.
Low Lowers the black levels and raises the white levels from the current
contrast ratio of the screen.
HDMI ULTRA HD Deep
Color
Provides sharper images when connected to a device supporting ULTRA HD Deep Color.
4K@60 Hz Support Format1)
Resolution Frame rate
(Hz)
Color Depth / Chroma Sampling
8 bit 10 bit
3840 x 2160 59.94
60.00
YCbCr 4:2:0
YCbCr 4:2:2
YCbCr 4:4:4 -
RGB 4:4:4 -
1) Supported when HDMI ULTRA HD Deep Color is set to On.
NOTE
yIf the connected device does not support ULTRA HD Deep Color, the feature
may not work properly.
yIf a problem occurs, set the HDMI ULTRA HD Deep Color option to Off.
DFC On Adjusts the brightness automatically according to the screen.
Off Disables the DFC feature.
FPS Game 1 This mode is optimized for FPS games.
FPS Game 2 It has a higher Black Stabilizer value than FPS Game 1. It is suitable for very dark
FPS games.
RTS Game This mode is optimized for RTS Game.
Custom (Game) In this mode, users can customize various elements including game-related options.
NOTE
yIf the picture mode is changed, the screen may flicker or the resolution of your PC screen may be
affected.
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Game Adjust Response Time Sets a response time for displayed pictures based on the speed of the screen.
For a normal environment, it is recommended that you use Normal. For a fast-
moving picture, it is recommended that you use Fast.
Setting to Fast may cause image sticking.
Fast Sets the response time to Fast.
Normal Sets the response time to Normal.
Slow Sets the response time to Slow.
Off Does not use the response time improvement feature.
FreeSync Provides seamless and natural images by synchronizing the vertical frequency of the
input signal with that of the output signal.
CAUTION
ySupported Interface: DisplayPort,HDMI.
ySupported Graphic Card : A graphic card that supports AMD’s FreeSync is
necessary.
ySupported Version : Make sure to update the graphic card to the latest driver.
yFor more information and requirement, refer to AMD website at http://www.
amd.com/FreeSync
Extended Enable wider frequency range of FreeSync function than basic
mode.
The screen may flicker during the game play.
Basic Enable basic frequency range of FreeSync function.
Off FreeSync function off.
Black Stabilizer You can control the black contrast to have better visibility in dark scenes.
Increasing the Black Stabilizer value brightens the low gray level area on the screen.
(You can easily distinguish objects on dark game screens.)
Reducing the Black Stabilizer value darkens the low gray level area and increases
the dynamic contrast on the screen.
Color Adjust Gamma Mode 1, Mode 2,
Mode 3
The higher the gamma value, the darker the image becomes.
Likewise, the lower the gamma value, the lighter the image
becomes.
Mode 4 If you do not need to adjust the gamma settings, select Mode 4.
Color Temp Custom The user can adjust it to red, green, or blue by customization.
Warm Sets the screen color to a reddish tone.
Medium Sets the screen color between a red and blue tone.
Cool Sets the screen color to a bluish tone.
Red You can customize the picture color using Red, Green, and Blue colors.
Green
Blue
Six Color Meets the user requirements for colors by adjusting the hue and saturation of
the six colors (Red, Blue, Green, Cyan, Magenta and Yellow) and then saving the
settings.
Hue Adjusts the tone of the screen colors.
Saturation Adjusts the saturation of the screen colors. The lower the value,
the less saturated and brighter the colors become. The higher
the value, the more saturated and darker the colors become.
Picture Reset Do you want to Picture reset your settings?
No Cancel the select.
Yes Returns to the default settings.
This manual suits for next models
3
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