LG 34UC97C User manual

www.lg.com
IPS LED MONITOR
LED MONITOR*
OWNER'S MANUAL
Please read the safety information carefully
before using the product.
34UC97
34UC97C
* LG LED Monitor applies LCD screen with LED backlights.

2TABLE OF CONTENTS
ENGLISH
TABLE OF CONTENTS
3LICENSE
4ASSEMBLING AND
PREPARING
4 Product Composition
5 Product and Button Description
5 - How to Use the Joystick Button
6 - Input Connector
7 Moving and Lifting the Monitor
8 Installing the Monitor
8 - Assembling the Stand
9 - Installing on a Table
10 - Tidying up Cables
10 - Adjusting the Angle
11 - Using the Kensington Lock
11 - Installing on the Wall
13 - Installing the Wall Mount Bracket
14 USING THE MONITOR
14 Connecting to a PC
14 - HDMI Connection
15 - DisplayPort Connection
15 - Thunderbolt ( ) Connection
16 Connecting AV Devices
16 - HDMI Connection
16 Connecting Peripherals
16 - USB Cable connection - PC
17 - Connecting Headphones
18 USER SETTINGS
18 Activating the Main Menu
18 - Main Menu Features
19 User Settings
19 - Menu Settings
20 - Ratio
21 - Function
22 - PBP
24 - Picture
25 - Color
26 - Settings
27 - Reset
28 TROUBLESHOOTING
30 PRODUCT SPECIFICATION
32 Factory Support Mode
32 HDMI Timing (Video)
32 Power LED
33 PROPER POSTURE
33 Proper Posture for Using the Monitor

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3
LICENSE
LICENSE
Each model has different licenses. Visit www.lg.com for more information on the license.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI
logo are trademarks or registered trademarks of HDMI Licensing LLC in the
United States and other countries.
VESA, VESA logo, DisplayPort compliance logo and DisplayPort compliance
logo for dual-mode source devices are all registered trademarks of the Video
Electronics Standards Association.
MaxxAudio and additional MAXX trademarks are trademarks and/or registered
trademarks of Waves Audio Ltd.

4ASSEMBLING AND PREPARING
ENGLISH
ASSEMBLING AND PREPARING
Product Composition
Please check whether all the components are included in the box before using the product. If there are
any missing components, contact the retailer where you purchased the product. Note that the product and
related components may look different from those shown here.
CD (Owner's Manual /
Software/ Guides) / Cards Power cord AC/DC Adapter HDMI cable
DisplayPort Cable Stand Body Stand Base 4 Screws
(M4 x L10)
Screw Cover Input connector cover
Wall mount bracket
(Varies depending upon
your country or model.)
yAlways use genuine LG components to ensure safety and product performance.
yThe product warranty will not cover damage or injury caused by the use of unauthorized components.
yIt is recommend that use the supplied components.
yIf you use generic cables not certified by LG, the screen may not display or there may be image
noises.
CAUTION
yThe components may look different from those illustrated here.
yWithout prior notice, all product information and specifications contained in this manual are subject to
change to improve the performance of the product.
yTo purchase optional accessories, visit an electronics store or an online shopping site, or contact the
retailer from which you purchased the product.
yThe power cord provided may differ depending upon the region.
NOTE

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5
ASSEMBLING AND PREPARING
Product and Button Description
Joystick Button /
Power LED
yOn Power on
yOff Power off
How to Use the Joystick Button
You can easily control the functions of the monitor by pressing the joystick button or moving it left/right with
your finger.
Basic Functions
Power on Press the joystick button once with your finger to turn on the
monitor.
Power off Press and hold the joystick button once with your finger to turn off
the monitor.
◄/►Volume
Control You can control the volume by moving the joystick button left/right.
yThe joystick button is located at the bottom of the monitor.
yBefore turning on the monitor, please make sure that the DC switch on the rear side of product is On.
NOTE

6ASSEMBLING AND PREPARING
ENGLISH
Input Connector
ON
USB IN 2
5 V 1.1 A
DC-IN
(19 V )
DP-IN
HDMI IN 1 H/P
USB UP USB IN 1
5 V 1.1 A
HDMI IN 2
USB IN 2
5 V 1.1 A
DC-IN
(19 V )
DP-IN HDMI IN 1 H/P USB UP USB IN 1
5 V 1.1 A
HDMI IN 2
34UC97
34UC97C
DC switch

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7
ASSEMBLING AND PREPARING
Moving and Lifting the
Monitor
When moving or lifting the monitor, follow these
instructions to prevent the monitor from being
scratched or damaged and to ensure safe trans-
portation, regardless of its shape or size.
yPlace the monitor in the original box or pack-
ing material before attempting to move it.
yBefore moving or lifting the monitor, discon-
nect the power cord and all other cables.
yHold the bottom and side of the monitor frame
firmly. Do not hold the panel itself.
yWhen holding the monitor, the screen should
face toward you to prevent it from being
scratched.
yWhen transporting the monitor, do not expose
the monitor to shock or excessive vibration.
yWhen moving the monitor, keep it upright and
never turn the monitor on its side or tilt it side-
ways.
yAvoid touching the monitor screen as much as
possible.
- This may result in damage to the screen or
some of the pixels used to create images.
yIf you use the monitor panel without the stand
base, its joystick button may cause the moni-
tor to become unstable and fall, resulting in
damage to the monitor or human injury. In
addition, this may cause the joystick button to
malfunction.
CAUTION

8ASSEMBLING AND PREPARING
ENGLISH
Installing the Monitor
Assembling the Stand
Stand Base
Stand Body
yTo protect the screen, place the screen face
down on the screen pad which is inside the
box.
CAUTION
Stand Hinge
1
2
3
4
Screw Cover
5

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9
ASSEMBLING AND PREPARING
yIllustrations in this document represent typi-
cal procedures, so they may look different
from the actual product.
yApplying excessive force when tightening
screws may cause damage to the monitor.
Damage caused in this way will not be cov-
ered by the product warranty.
yBe careful not to hurt your hand on the edges
of the screw covers.
yDo not carry the monitor upside down by just
holding the base. This may cause the moni-
tor to fall off the stand and could result in
personal injury.
yWhen lifting or moving the monitor, do not
touch the monitor screen. The force applied
to the monitor screen may cause damage to
it.
CAUTION
yYou can disassemble the stand in the
reverse order of the assembly.
NOTE
Installing on a Table
1 Lift the monitor and place it on the table in an
upright position. Place the monitor at least
10 cm away from the wall to ensure sufficient
ventilation.
10 cm
10 cm
10 cm
10 cm
2 Connect the power adapter to the monitor and
then plug the power cord into the wall outlet.
3 Press the joystick button on the bottom of the
monitor to turn on the monitor.
yUnplug the power cord before moving or
installing the monitor. There is risk of electric
shock.
CAUTION
Input connector cover
6

10 ASSEMBLING AND PREPARING
ENGLISH
Adjusting the Angle
1 Place the monitor mounted on the stand base
in an upright position.
2 Adjust the angle of the screen. The angle of
the screen can be adjusted forward or back-
ward from -5° to 15° for a comfortable
viewing experience.
-515
FrontRear
yTo avoid injury to the fingers when adjusting
the screen, do not hold the lower part of the
monitor's frame as illustrated below.
-515
yBe careful not to touch or press the screen
area when adjusting the angle of the monitor.
-515
WARNING
Cautions When Connecting Power Cord
100-240 V ~
yMake sure to use the power cord that is pro-
vided in the product package and connect it to
a grounded power outlet.
yIf you need another power cord, please con-
tact your local dealer or the nearest retail
store.
Tidying up Cables
Arrange the cables using the input connector cover
as shown in the illustration.

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11
ASSEMBLING AND PREPARING
Using the Kensington Lock
The connector for the Kensington security system
is located at the bottom of the monitor.
For more information on installation and usage,
refer to the Kensington lock owner's manual or visit
the website at http://www.kensington.com.
Connect the monitor to a table using the Kensing-
ton security system cable.
yThe Kensington security system is optional.
You can obtain optional accessories from most
electronics stores.
NOTE
Installing on the Wall
Install the monitor at least 10 cm away from the
wall and leave about 10 cm of space at each side
of the monitor to ensure sufficient ventilation. De-
tailed installation instructions can be obtained from
your local retail store. Alternatively, please refer
to the manual for how to install and set up a tilting
wall mounting bracket.
10 cm
10 cm
10 cm
10 cm
To install the monitor to a wall, attach a wall mount-
ing bracket (optional) to the back of the monitor.
Make sure that the wall mounting bracket is se-
curely fixed to the monitor and to the wall.
1 If you use screws longer than the standard
length, it may damage the inside of the
product.
2 A non-VESA standard screw may damage the
product and cause the monitor to fall. LG Elec-
tronics is not liable for any accidents relating to
the use of non-standard screws.
Wall Mount (A x B) 100 x 100
Stand Screw M4 x L10
Required Screws 4
Wall Mount Plate
(Optional)
RW120

12 ASSEMBLING AND PREPARING
ENGLISH
yWall Mount (A x B)
A
B
yUse the screws specified by VESA standards.
yThe wall mount kit includes the installation guide
and all necessary parts.
yThe wall mounting bracket is optional. You can
obtain optional accessories from your local dealer.
yThe length of the screw may differ for each wall
mounting bracket. Be sure to use the proper
length.
yFor more information, please refer to the user
manual for the wall mounting bracket.
NOTE
yUnplug the power cord before moving or install-
ing the monitor to avoid electric shock.
yInstalling the monitor on the ceiling or on a
slanted wall may result in the monitor falling off,
which could lead to injury. Use an authorized LG
wall mount and contact the local dealer or quali-
fied personnel.
yApplying excessive force when tightening
screws may cause damage to the monitor. Dam-
age caused in this way will not be covered by
the product warranty.
yUse the wall mounting bracket and screws that
conform to VESA standards. Damage caused by
the use or misuse of inappropriate components
will not be covered by the product warranty.
yWhen measured from the back of the monitor,
the length of each installed screw must be 8 mm
or less.
Wall Mount Plate
Back of the Monitor
Screw
Dimensions
: M4 x L10
Wall Mount Plate
Back of the Monitor
Max 8 mm
CAUTION

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13
ASSEMBLING AND PREPARING
Installing the Wall Mount Bracket
1
2
Stand Hinge
Wall mount bracket
3
yBe careful not to apply too much force while
mounting the wall mount bracket as it may
cause damage to the screen.
yApplying excessive force when tightening
screws may cause damage to the monitor. Dam-
age caused in this way will not be covered by
the product warranty.
NOTE

14 USING THE MONITOR
ENGLISH
USING THE MONITOR
yThe following instructions are based on the
34UC97 model. Illustrations in this manual
may differ from the actual product.
Press the joystick button, go to Menu → Easy con-
trol → Input, and then select the input option.
yDo not press the screen for a prolonged time.
This may cause image distortion.
yDo not display a still image on the screen
for a prolonged time. This may cause image
retention. Use a screensaver if possible.
CAUTION
yWhen connecting the power cord to the out-
let, use a grounded (3-hole) power strip or a
grounded power outlet.
yThe monitor may flicker when turned on in
an area where the temperature is low. This is
normal.
ySometimes red, green, or blue spots may ap-
pear on the screen. This is normal.
NOTE
Connecting to a PC
yThis monitor supports the *Plug and Play fea-
ture.
* Plug and Play: A feature that allows you to add a
device to your computer without having to recon-
figure anything or install any manual drivers.
HDMI Connection
Transmits digital video and audio signals from your
PC to the monitor. Connect your PC to the monitor
using the HDMI cable as shown in the illustration
below.
HDMI IN 1HDMI IN 2
HDMI IN 1HDMI IN 2
H/P
DP-IN
DP OUT
USB IN 2
5 V 1.1 A
USB UP
US
B
U
P
USB IN 1
5 V 1.1 A
USB IN 2
5 V 1.1 A
USB IN 1
5 V 1.1 A
yMake sure to use the supplied HDMI cable of
the product. Otherwise, this may cause the
device to malfunction.
yConnecting your PC to the monitor using the
HDMI cable may cause device compatibility
issues.
yUsing a DVI to HDMI / DP (DisplayPort) to
HDMI cable may cause compatibility issues.
yUse a certified cable with the HDMI logo
attached. If you do not use a certified HDMI
cable, the screen may not display or a con-
nection error may occur.
yRecommended HDMI cable types
-High-Speed HDMI®/TM cable
-High-Speed HDMI®/TM cable with Ethernet
CAUTION

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15
USING THE MONITOR
DisplayPort Connection
Transmits digital video and audio signals from your
PC to the monitor. Connect the monitor to your PC
using the display port cable as shown in the illus-
tration below:
HDMI IN 1HDMI IN 2
HDMI IN 1HDMI IN 2
H/P
DP-IN
DP OUT
USB IN 2
5 V 1.1 A
USB UP
US
B
U
P
USB IN 1
5 V 1.1 A
USB IN 2
5 V 1.1 A
USB IN 1
5 V 1.1 A
NOTE
yThere may be no video or audio output de-
pending on the DP (DisplayPort) version of the
PC.
yMake sure to use the supplied DisplayPort
cable of the product. Otherwise, this may
cause the device to malfunction.
yFor using Mini DP to DP (Mini DisplayPort to
DisplayPort) cable, it is recommended that you
use DisplayPort 1.2 cable.
Thunderbolt ( ) Connection
You can connect your high-resolution display or
high-performance data device to the monitor via a
Thunderbolt port. Connect your external device to
the monitor using the Thunderbolt cable as illus-
trated below.
34UC97
HDMI IN 1HDMI IN 2
HDMI IN 1HDMI IN 2
H/P
DP-IN
DP OUT
USB IN 2
5 V 1.1 A
USB UP
US
B
U
P
USB IN 1
5 V 1.1 A
USB IN 2
5 V 1.1 A
USB IN 1
5 V 1.1 A
(sold separately)
yThe maximum data transmission rate of each
port is 20 Gb/s.
yMake sure to use a Thunderbolt ( ) certified
cable. Otherwise, this may cause the device to
malfunction.
yThunderbolt ( ) is supported in such environ-
ments as Windows 7, Windows 8.1, and Mac
product.
yIn accordance with Mac products may not
support the recommended resolution or the
some features. For more information, refer to
the support information card of Mac which is
provided separately.
yThe ability to set up dual monitors using the
Thunderbolt ( ) and daisy-chaining technology
depends on the performance of your video
card.
NOTE

16 USING THE MONITOR
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Connecting AV Devices
HDMI Connection
HDMI transmits digital video and audio signals
from your AV device to the monitor. Connect your
AV device to the monitor using the HDMI cable as
shown in the illustration below.
HDMI IN 1HDMI IN 2
HDMI IN 1HDMI IN 2
H/P
DP-IN
DP OUT
USB IN 2
5 V 1.1 A
USB UP
US
B
U
P
USB IN 1
5 V 1.1 A
USB IN 2
5 V 1.1 A
USB IN 1
5 V 1.1 A
yMake sure to use the supplied HDMI cable of
the product. Otherwise, this may cause the
device to malfunction.
yUsing a DVI to HDMI / DP (DisplayPort) to
HDMI cable may cause compatibility issues.
yUse a certified cable with the HDMI logo at-
tached. If you do not use a certified HDMI
cable, the screen may not display or a connec-
tion error may occur.
yRecommended HDMI cable types
-High-Speed HDMI®/TM cable
-High-Speed HDMI®/TM cable with Ethernet
NOTE
Connecting Peripherals
USB Cable connection - PC
The USB port on the product functions as a USB
hub.
yMake sure to install the most recent Windows
OS service pack before using the product.
yPeripheral devices are sold separately.
yA keyboard, mouse, or USB device can be
connected to the USB port.
NOTE
Cautions When Using a USB Device
yA USB device with an automatic recognition
program installed, or that uses its own driver,
may not be recognized.
ySome USB devices may not be supported or
may not work properly.
yIt is recommended to use a USB hub or hard
disk drive with power supplied. (If the power
supply is not adequate, the USB device may
not be recognized properly.)
CAUTION

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17
USING THE MONITOR
HDMI/DP (DisplayPort) connection
To use USB 3.0, connect the A-B type USB 3.0
cable of the product to the PC.
Peripheral devices connected to the USB IN port
can be controlled from the PC.
HDMI IN 1HDMI IN 2
HDMI IN 1HDMI IN 2
H/P
DP-IN
DP OUT
USB IN 2
5 V 1.1 A
USB UP
US
B
U
P
USB IN 1
5 V 1.1 A
USB IN 2
5 V 1.1 A
USB IN 1
5 V 1.1 A
(sold separately)
(sold separately)
Thunderbolt ( ) connection
Peripheral devices connected to the USB IN port
can be controlled from the PC.
If you change the input on the menu while a device
is in connection via the Thunderbolt port, then the
device in connection via the USB port may not
work properly.
34UC97
HDMI IN 1HDMI IN 2
HDMI IN 1HDMI IN 2
H/P
DP-IN
DP OUT
USB IN 2
5 V 1.1 A
USB UP
US
B
U
P
USB IN 1
5 V 1.1 A
USB IN 2
5 V 1.1 A
USB IN 1
5 V 1.1 A
(sold separately)
(sold separately)
Connecting Headphones
Connect peripherals to the monitor via the head-
phones port. Connect as illustrated.
HDMI IN 1HDMI IN 2
HDMI IN 1HDMI IN 2
H/P
DP-IN
DP OUT
USB IN 2
5 V 1.1 A
USB UP
US
B
U
P
USB IN 1
5 V 1.1 A
USB IN 2
5 V 1.1 A
USB IN 1
5 V 1.1 A
(sold separately)
yPeripheral devices are sold separately.
yIf you use angled earphones, it may cause
a problem with connecting another external
device to the monitor. Therefore, it is recom-
mended to use straight earphones.
Angled Straight
yDepending on the audio settings of the PC
and external device, headphones and speaker
functions may be limited.
NOTE

18 USER SETTINGS
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USER SETTINGS
Activating the Main Menu
1 Press the joystick button on the bottom of the monitor.
2 Move the joystick up/down (▲/▼) and left/right(◄/►) to set the options.
3 Press the joystick button once more to exit the main menu.
Joystick Button
Button Menu Status Description
Main menu disabled Enables the main menu.
Main menu enabled
Exits the main menu.
(Holding down the button to turn off the monitor. You can turn off
the monitor this way at any time, including when the OSD is on.)
◄
Main menu disabled Adjusts the monitor volume level.
Main menu enabled Enters the menu features.
►
Main menu disabled Adjusts the monitor volume level.
Main menu enabled Enters the PBP feature.
▲
Main menu disabled Enables the main menu.
Main menu enabled Enters the MaxxAudio feature.
▼
Main menu disabled Enables the main menu.
Main menu enabled Turns off the monitor.
Main Menu Features
Long press: Monitor off
MaxxAudio
Exit
Menu PBP
Monitor off
Main Menu Description
Menu Configures the screen settings.
MaxxAudio Sets the sound quality.
PBP Displays the screens of two input modes on one monitor.
Monitor off Turns off the monitor.
Exit Exits the main menu.

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19
USER SETTINGS
User Settings
Menu Settings
1 To view the OSD menu, press the joystick button at the bottom of the monitor and then enter the
Menu.
2 Configure the options by moving the joystick up/down/left/right.
3 To return to the upper menu or set other menu items, move the joystick to ◄ or pressing ( / OK) it.
4 If you want to exit the OSD menu, move the joystick to ◄ until you exit.
yWhen you enter the menu, instructions on how to use the button will appear in the bottom right corner
of the screen.
Easy control Function PBP Screen Settings Reset
Each option is described below.
Menu Description
Easy control Brightness Adjusts the color contrast and brightness of the screen.
Contrast
Volume Adjusts the volume level.
yYou can adjust Mute/ Unmute by moving the joystick button to ▼ in the Volume
menu.
NOTE
Input Selects the input mode.
Ratio Adjusts the aspect ratio of the screen.
Function Adjusts MaxxAudio, Reader Mode, Picture Mode, and SMART ENERGY SAVING.
PBP PBP Displays the screens of two input modes on one monitor.
Screen Picture Adjusts the Sharpness, Black level, and Response Time of the screen.
Color Adjusts Gamma, Color Temperature, Red, Green, Blue, and Six Color.
Settings Adjusts Language, Power LED, Automatic Standby, DisplayPort 1.2, and OSD Lock.
Reset Restores the default settings.
◄Exit Exits the OSD menu.
yYour monitor’s OSD (On Screen Display) may differ slightly from that shown in this manual.
CAUTION

20 USER SETTINGS
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Ratio
1 To view the OSD menu, press the joystick button at the
bottom of the monitor and then enter the Menu.
2 Go to Easy control > Ratio by moving the joystick.
3 Configure the options following the instructions that appear
in the bottom right corner.
4 To return to the upper menu or set other menu items, move
the joystick to ◄ or pressing ( / OK) it.
5 If you want to exit the OSD menu, move the joystick to ◄
until you exit.
Each option is described below.
Menu > Easy control > Ratio Description
Wide Displays the video in widescreen, regardless of the video signal input.
Original Displays video according to the aspect ratio of the video signal input.
Cinema 1 Enlarges the screen with an aspect ratio of 21:9. (at 1080p)
Cinema 2 Enlarges the screen with an aspect ratio of 21:9, including the black box at the
bottom for subtitles. (at 1080p)
1:1 The aspect ratio is not adjusted from the original.
yThe display may look the same for Wide, Original, and 1:1 options at the recommended resolution
(3440 x 1440).
yThe ratio is disabled in the interlaced signal.
NOTE
Easy control
Easy control
Brightness 70 >
Contrast 70 >
Function
Volume 30 >
Input HDMI1 >
PBP
Ratio Wide >
Screen
Settings
Reset
▲/▼: Move / ►: OK ◄: Back