LG LBNC15231V.APZCNA0 User manual

OWNER'S MANUAL
BOTTOM FREEZER
REFRIGERATOR
Read this owner's manual thoroughly before operating the
appliance and keep it handy for reference at all times.
ENGLISH
LBNC15231*, LBNC15241*, LBNC15251*
MFL70720827
Rev.06_122822
www.lg.com
Copyright © 2019-2022 LG Electronics Inc. All Rights Reserved.
Scan to see the online manual.

TABLE OF CONTENTS
2
3 IMPORTANT SAFETY
INSTRUCTIONS
3 READ ALL INSTRUCTIONS BEFORE USE
3WARNING
6CAUTION
7 PRODUCT OVERVIEW
7 Product Features
9 INSTALLATION
9 Before Installing
10 Choosing the Proper Location
11 Reversing Doors and Leveling
12 Turning on the Power
13 OPERATION
13 Before Use
14 Control Panel
15 Sabbath Mode
15 Storing Food
16 Drawers
16 Refrigerator Shelves
17 Icemaker
18 Door Bins
19 SMART FUNCTIONS
19 LG ThinQ Application
19 Smart Diagnosis
20 MAINTENANCE
20 Cleaning
21 TROUBLESHOOTING
21 FAQs
22 Before Calling for Service
27 LIMITED WARRANTY
27 USA
31 CANADA

3IMPORTANT SAFETY INSTRUCTIONS
ENGLISH
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
Safety Messages
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and
follow all safety messages.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury,
and tell you what may happen if the instructions are not followed.
WARNING
WARNING
• To reduce the risk of explosion, fire, death, electric shock, scalding or injury to persons when using this
product, follow basic precautions, including the following:
Installation
• To reduce the risk of injury to persons, adhere to all industry recommended safety procedures including
the use of long-sleeved gloves and safety glasses.
• Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has
missing or broken parts, including a damaged cord or plug.
• Only connect this product to a dedicated grounded electrical outlet rated for use with this product (115
V, 60 Hz, AC only). It is the user’s responsibility to replace a standard 2-prong wall outlet with a standard
3-prong wall outlet.
• Do not use an outlet that can be turned off with a switch. Do not use an extension cord.
• The appliance must be positioned for easy access to a power source.
• When moving the refrigerator, be careful not to roll over or damage the power cord.
• Contact an authorized service center when installing or relocating the refrigerator.
• Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
• Keep packing materials out of the reach of children. Packaging material can be dangerous for children.
There is a risk of suffocation.
• Do not install the refrigerator in a damp or dusty place where insulation on electrical parts may
deteriorate.
• Do not place the refrigerator in direct sunlight or expose it to the heat from heating appliances such as
stoves or heaters.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages
will follow the safety alert symbol and either the word WARNING or CAUTION.
These words mean:
WARNING
You may be killed or seriously injured if you do not follow instructions.
CAUTION
You may be injured or cause damage to the product if you do not follow instructions.

4IMPORTANT SAFETY INSTRUCTIONS
• Do not bend or pinch the power cord excessively or place heavy objects on it.
Operation
• This appliance is intended to be used in household and similar applications such as:
- staff kitchen areas in shops, offices and other working environments;
- farm houses and by clients in hotels, motels and other residential type environments;
- bed and breakfast type environments;
- catering and similar non-retail applications.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible for their safety.
• This product is not to be used for special purposes such as the storage of medicine or test materials or
for use on ships, etc.
• DO NOT allow children to climb, stand, or hang on the refrigerator doors or on the shelves in the
refrigerator. They could damage the refrigerator and seriously injure themselves.
• Do not allow children to climb into the refrigerator. They could be trapped and suffocated.
• Children should be supervised to ensure that they do not play with the refrigerator.
• Keep fingers out of pinch point areas; clearances between the doors and cabinets are necessarily small.
Be careful closing doors when children are nearby.
• Do not touch frozen food or the metal parts in the freezer compartment with wet or damp hands. Doing
so may cause frostbite.
• Do not refreeze frozen food that has thawed completely. Doing so may result in a serious health hazard.
• Do not use an adapter plug or plug the power plug into a multi-outlet extension cord.
• If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a similarly
qualified person in order to avoid a hazard.
• Do not operate the refrigerator or touch the power cord with wet hands.
• Do not modify or extend the power cord.
• Do not use an uncertified power outlet. Do not plug appliance into a damaged wall outlet.
• Do not put hands, feet or other objects into the air vents or bottom of the refrigerator. Doing so could
result in personal injury or electric shock.
• In the event of a gas leak (propane/LPG), ensure the area is adequately ventilated and contact an
authorized service center before resuming use. Do not touch the refrigerator or power cord of the
refrigerator.
• Disconnect the power cord immediately and contact an authorized service center if there is a strange
noise, odor, or smoke coming from the appliance.
• Do not use any fuse (such as copper, steel wire, etc.) other than a standard fuse.
• Do not put animals inside the appliance.
• Do not place heavy or fragile objects, liquid filled containers, combustible substances, or flammable
objects (such as candles and lamps) on the appliance.
• If connected to a circuit protected by fuses, use time delay fuse.
• Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
• Do not use mechanical devices or other means to accelerate the defrosting process, other than those
recommended by the manufacturer.
• Do not use electrical appliances inside the food storage compartments of the appliance, unless they are
of the type recommended by the manufacturer.
• Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
• This appliance incorporates an earth connection for functional purposes.

5IMPORTANT SAFETY INSTRUCTIONS
ENGLISH
Maintenance
• Do not use a hair dryer to dry the inside of the refrigerator.
• Do not light a candle to remove odors in the refrigerator.
• In the event of a refrigerant leak, move flammable objects away from the refrigerator. Ensure the area is
adequately ventilated and contact an authorized service center.
• Keep flammable materials and vapors, such as gasoline, away from the refrigerator.
• Unplug the power plug before cleaning or repairing the refrigerator.
• The refrigerator and freezer compartment lights are interior LED lighting, and service should be
performed by a qualified technician.
• Unplug the power plug immediately in the event of a blackout or thunderstorm.
• Turn the power off if water or dust penetrates into the refrigerator. Call a service agent.
• Do not store glass containers or soda in the freezer compartment. Contents may expand when frozen,
break the container and cause injury.
• Do not store, disassemble or repair the appliance yourself or allow unqualified personnel to do so.
Disposal
• Risk of child entrapment. Junked or abandoned refrigerators are dangerous, even if they are sitting for
only a few days. When disposing of the refrigerator, remove the packing materials from the door or take
off the doors but leave the shelves in place so that children may not easily climb inside.
• If disposing of a refrigerator, make sure the refrigerant and insulation foam are removed for proper
disposal by a qualified servicer. If you release the refrigerant or throw away the insulation foam, you
may be fined or imprisoned in accordance with the relevant environmental law. Insulation foam contains
flammable blowing gas.
• When discarding the appliance, remove the door gasket while leaving the shelves and bins in place, and
keep children away from the appliance.
Grounding Instructions
• Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check
with a qualified electrician or service personnel if you are in doubt whether the appliance is properly
grounded. Do not modify the plug provided with the appliance; if it will not fit the outlet, have a proper
outlet installed by a qualified electrician.
• Have a certified electrician check the wall outlet and wiring for proper grounding.
• Never unplug the appliance by pulling on the power cord. Always grip the plug firmly and pull straight
out from the outlet. Failure to do so may damage the power cord, resulting in a risk of fire and electric
shock.
Risk of Fire and Flammable Materials
This appliance contains a small amount of isobutane refrigerant (R600a), which is combustible.
When transporting and installing the appliance, care should be taken to ensure that no parts
of the refrigerating circuit are damaged. Refrigerant squirting out of the pipes could ignite or
cause an eye injury. If a leak is detected, avoid any naked flames or potential sources of
ignition and air out the room in which the appliance is standing for several minutes.
In order to avoid the creation of a flammable gas air mixture if a leak in the refrigerating
circuit occurs, the size of the room in which the appliance may be sited depends on the
amount of refrigerant used. The room must be 10.8 square feet (1 square meter) in size for
every 8g of R600a refrigerant inside the appliance. The amount of refrigerant in your
particular appliance is shown on the identification plate inside the appliance. Never start up an
appliance showing any signs of damage. If in doubt, consult your dealer.

6IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
CAUTION
CAUTION
• To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or
property when using this product, follow basic precautions, including the following:
Installation
• Do not install the refrigerator where there may be a danger of the unit falling.
• The refrigerator must be properly installed in accordance with the Installation Instructions.
Operation
• Do not use aerosols near the refrigerator.
• This appliance is intended to be used only in domestic and similar applications.
• Do not strike or apply excessive force to any glass surface. Do not touch glass surfaces if they are
cracked or broken.
• Do not overfill or pack items too tightly into door bins. Doing so may cause damage to the bin or
personal injury if items are removed with excessive force.
Maintenance
• Do not use strong detergents like wax or thinners for cleaning. Clean with a soft cloth.
• Remove foreign objects (such as dust and water) off the prongs of the power plug and contact areas. Do
not use a wet or damp cloth when cleaning the plug.
• Do not spray water directly on the inside or outside of the refrigerator.
• Do not clean glass shelves or covers with warm water when they are cold. They may break if exposed to
sudden temperature changes.

7PRODUCT OVERVIEW
ENGLISH
PRODUCT OVERVIEW
Product Features
The images in this guide may be different from the actual components and accessories, which are subject
to change by the manufacturer without prior notice for product improvement purposes.
Interior
† This feature is only available on some models.
aControl Panel
Sets the refrigerator and freezer temperatures.
bLED Interior Lighting
Lights up the inside of the refrigerator.
cAdjustable Refrigerator Shelf
The refrigerator shelves are adjustable to meet individual storage needs.
• The shelf height can be adjusted by inserting the shelf in another groove of different height.
• Store foods with higher moisture content at the front of the shelf.
• The number of shelves will differ from model to model.
dFolding Shelf†
Store taller items, such as gallon containers or bottles, by pushing the front half of the shelf
underneath the back half of the shelf.

8PRODUCT OVERVIEW
eHumidity Controlled Crisper†
Helps vegetables and fruit to stay crisp and controls humidify.
fCrisper†
Stores fruits and vegetables to keep them fresh for as long as possible.
• The actual number of drawers will differ from model to model.
gDoor Bin
Stores chilled food, drinks, or condiments.
hMovable Egg Tray
Conveniently stores eggs or other small items.
• Do not use the egg tray in the freezer. To keep eggs fresh longer, do not store them on the top shelf
of the refrigerator or in the vegetable drawer.
iHandle
Opens the refrigerator and freezer door.
jIcemaker
Manually makes and stores ice.
kFreezer Drawer
Use for long-term storage of frozen items.
Product Specifications
The appearance and specifications listed in this manual may vary due to constant product improvements.
Electrical requirements: 115 V, 60 Hz
Model Description Net weight
LBNC15231* Bottom Freezer Refrigerator 167 lb (76 kg)
LBNC15241* Bottom Freezer Refrigerator 167 lb (76 kg)
LBNC15251* Bottom Freezer Refrigerator 167 lb (76 kg)

9INSTALLATION
ENGLISH
INSTALLATION
Before Installing
Installation Overview
Please read the following installation instructions
first after purchasing this product or transporting
it to another location.
aUnpacking the Refrigerator
bChoosing the Proper Location
cReversing Doors and Leveling

10 INSTALLATION
Unpacking the Refrigerator
WARNING
• Use two or more people to move and install the
refrigerator. Failure to do so can result in back
injury or other injury.
• The refrigerator is heavy. Protect the floor when
moving the refrigerator for cleaning or service.
Always pull the refrigerator straight out when
moving it. Do not wiggle or walk the refrigerator
when trying to move it, as floor damage could
occur.
• Keep flammable materials and vapors, such as
gasoline, away from the refrigerator. Failure to
do so can result in fire, explosion, or death.
NOTE
• Remove tape and any temporary labels from
your refrigerator before using. Do not remove
any warning labels, the model and serial number
label, or the Tech Sheet that is located under the
front of the refrigerator.
• To remove any remaining tape or glue, rub the
area briskly with your thumb. Tape or glue
residue can also be easily removed by rubbing a
small amount of liquid dish soap over the
adhesive with your fingers. Wipe with warm
water and dry.
• Do not use sharp instruments, rubbing alcohol,
flammable fluids, or abrasive cleaners to remove
tape or glue. These products can damage the
surface of your refrigerator.
• Reinstall or adjust shelves as needed.
Refrigerator shelves are installed in the shipping
position. Reinstall shelves according to your
individual storage needs.
Choosing the Proper
Location
Electricity
Use an individual, grounded outlet:115 Volts, 60
Hz, AC, 15 amps minimum.
WARNING
• Do not overload house wiring and cause a fire
hazard by plugging in multiple appliances in the
same outlet with the refrigerator.
• To reduce the risk of electric shock, do not install
the refrigerator in a wet or damp area.
Flooring
To avoid noise and vibration, the unit must be
installed and leveled on a solidly constructed floor.
If required, adjust the leveling legs to compensate
for the unevenness of the floor.
NOTE
• Installing on carpeting, soft tile surfaces, a
platform or weakly supported structure is not
recommended.
Ambient Temperature
Install this appliance in an area where the
temperature is between 55 °F (13 °C) and 110 °F
(43 °C).
If the temperature around the appliance is too low
or high, cooling ability may be adversely affected.

11INSTALLATION
ENGLISH
Dimensions and Clearances
• Check the dimensions of the appliance and the installation path to ensure there is sufficient room to
move the refrigerator through doors or narrow openings.
• The installation location chosen for the refrigerator should allow space behind the unit for connections
and airflow and space in front to open the doors and drawers.
• Too small of a distance from adjacent items may result in lowered freezing capability and increased
electricity consumption charges. Allow at least 2 inches (50 mm) between the back of the refrigerator
and the wall.
• Remember to allow enough room in front of the refrigerator to fully open the doors.
Reversing Doors and
Leveling
Reversing Doors
This feature is only available on some models.
Your appliance is designed with reversible doors
which can be assembled to open from either the
left or right side to suit your kitchen design.
Door reversal must be done by an authorized
installer or service person. If it is not, any damage
caused by improperly installed doors will not be
covered by the warranty.
Leveling the Refrigerator
The refrigerator has two front leveling legs. Adjust
the legs to alter the tilt from front-to-back or side-
to side. If the refrigerator seems unsteady or the
doors do not close easily, adjust the refrigerator’s
tilt, using the instructions below:
1 Turn the leveling leg to the left to raise that
side of the refrigerator or to the right to lower
-Dimension/Clearance LBNC15231*, LBNC15241*,
LBNC15251*
A Depth without Handle 27 5/8" (700 mm)
B Width 27 5/8" (700 mm)
C Height to Top of Case 66 1/8" (1680 mm)
D Height to Top of Hinge 67 3/4" (1720 mm)
E Back Clearance 2" (50 mm)
F Depth without Door 23 3/8" (595 mm)
G Depth (Total with Door Open 90°) 51 3/4" (1315 mm)
H Front Clearance 33 1/2" (850 mm)
A
B
CD
F
E
G
H

12 INSTALLATION
it. It may take several turns of the leveling leg
to adjust the tilt of the refrigerator.
NOTE
• A flare nut wrench works best, but an open-end
wrench will suffice. Do not over-tighten.
2 Open both doors, and check to make sure
that they close easily. If the doors do not close
easily, tilt the refrigerator slightly more to the
rear by turning both leveling legs to the left. It
may take several more turns, and be sure to
turn both leveling legs the same amount.
Turning on the Power
• After installing, plug the refrigerator’s power
cord into a 3-prong grounded outlet and push
the refrigerator into the final position.
CAUTION
• Connect to a rated power outlet.
• Have a certified electrician check the wall outlet
and wiring for proper grounding.
• Do not damage or cut off the ground terminal of
the power plug.
Position the Refrigerator
• Arrange the coil of tubing so that it does not
vibrate against the back of the refrigerator or
against the wall. Push the refrigerator back to
the wall.

13OPERATION
ENGLISH
OPERATION
Before Use
Checklist
Clean the refrigerator.
Clean the refrigerator thoroughly and wipe off all dust that accumulated
during shipping.
CAUTION
• Do not scratch the refrigerator with a sharp object or use a detergent that
contains alcohol, a flammable liquid or an abrasive when removing any
tape or adhesive from the refrigerator. Remove adhesive residue by wiping
it off with your thumb or dish detergent.
• Do not peel off the model or serial number label or the technical
information on the rear surface of the refrigerator.
Open refrigerator doors and freezer drawers to ventilate the
interior.
The inside of the refrigerator may smell like plastic at first. Remove any
adhesive tape from inside the refrigerator and open the refrigerator doors
and the freezer drawers for ventilation.
Connect the power supply.
Check if the power supply is connected before use.
Wait for the refrigerator to cool.
Allow the refrigerator to run for at least two to three hours before putting
food in it. Check the flow of cold air in the freezer compartment to ensure
proper cooling.
CAUTION
• Putting food in the refrigerator before it has cooled could cause the food to
spoil, or a bad odor to remain inside the refrigerator.
The refrigerator makes a loud noise after initial operation.
This is normal. The volume will decrease as the temperature decreases.

14 OPERATION
Control Panel
Depending on the model, some of the following functions may not be available.
The actual control panel may differ from model to model.
Control Panel Features
aFreezer
Indicates the set temperature of the freezer compartment in Celsius (°C) or Fahrenheit (°F). The default
freezer temperature is 0°F (-18 °C). Press the Freezer button repeatedly to select a new set
temperature from -9 °F to 5 °F (-23 °C to -15 °C).
bRefrigerator
Indicates the set temperature of the refrigerator compartment in Celsius (°C) or Fahrenheit (°F). The
default refrigerator temperature is 37 °F (3°C). Press the Refrigerator button repeatedly to select a
new set temperature from 34 °F to 45 °F (1 °C to 7 °C).
NOTE
• The displayed temperature is the target temperature, and not the actual temperature of the refrigerator.
The actual refrigerator temperature depends on the food inside the refrigerator.
cExpress Freeze
This function increases both ice making and freezing capabilities.
• To activate, press and hold the Express Freeze button until the LED lights up on the control panel.
• The function operates for about 24 hours, then turns off automatically.
• Stop the function manually by pressing and holding the button again.
dExpress Cool
Use this function to quickly cool a large amount of fresh food.
• To activate, press and hold the Express Cool button until the LED lights up on the control panel.
• The function operates for about 7 hours, then turns off automatically.
• Stop the function manually by pressing and holding the button again.
eVacation
Set the refrigerator to Vacation mode to reduce energy consumption when you are away from home
for a few days.
•PresstheVacation button to turn the function off or on. The LED stays lit when the function is on.

15OPERATION
ENGLISH
• When this function is on, the other buttons on the control panel are locked. When you return home,
remember to turn this function off to unlock the other buttons and return the refrigerator to its
previous temperature settings.
Sabbath Mode
Using the Sabbath Mode
This feature is only available on some models.
Sabbath mode is used on the Jewish Sabbath and
Holidays.
• To turn Sabbath mode on, touch the display to
activate it, then press and hold the Express Cool
and Vacation buttons for 3 seconds until
Express Freeze, Express Cool, Vacation indicators
are ON.
• To turn Sabbath mode off manually, press and
hold the Express Cool and Vacation buttons for
3 seconds.
NOTE
• Sabbath mode automatically turns off after 96
hours.
• Once turned on, Sabbath mode is maintained
even after a power outage.
• Selecting Sabbath mode automatically turns off
the alarm functions.
Storing Food
NOTE
• If you are leaving home for a short period, like a
short vacation, the refrigerator should be left on.
Refrigerated foods that are able to be frozen will
stay preserved longer if stored in the freezer.
• If you are leaving the refrigerator turned off for
an extended period, remove all food and unplug
the power cord. Clean the interior, and leave the
door open to prevent fungi from growing in the
refrigerator.
• If doors are opened or closed too often, warm
air may penetrate the refrigerator and raise its
temperature. This can increase the running costs
of the unit.
Food Storage Tips
Wrap or store food in the refrigerator in airtight
and moisture-proof material unless otherwise
noted. This prevents food odor and taste transfer
throughout the refrigerator. For dated products,
check date code to ensure freshness.
CAUTION
• Do not overfill or pack items too tightly into door
bins. Doing so may cause damage to the bin or
personal injury if items are removed with
excessive force.
• Do not store glass containers in the freezer.
Contents may expand when frozen, break the
container and cause injury.
How to Store Food
• Butter or Margarine
- Keep opened butter in covered dish or closed
compartment. When storing an extra supply,
wrap in freezer packaging and freeze.
•Cheese
- Store in original wrapping until used. Once
opened, rewrap tightly in plastic wrap or
aluminum foil.
•Milk
- Wipe milk cartons. For coldest milk, place
containers on an interior shelf.
• Eggs
- Store in original carton on interior shelf, not on
door shelf.
• Fruit
- Do not wash or hull fruit until it is ready to be
used. Sort and keep fruit in original container
in a crisper, or store in completely closed
paper bag on refrigerator shelf.
• Leafy Vegetables
- Remove store wrapping, trim or tear off
bruised and discolored areas, wash in cold
water, and drain. Place in plastic bag or plastic
container and store in crisper.
• Vegetables with skins (carrots, peppers)
- Place in plastic bags or plastic container and
store in crisper.
•Fish
- Freeze fresh fish and shellfish if they are not
being eaten the same day purchased. Eating
fresh fish and shellfish the same day
purchased is recommended.

16 OPERATION
•Leftovers
- Cover leftovers with plastic wrap or aluminum
foil, or store in plastic containers with tight
lids.
NOTE
• Do not store food with high moisture content
towards the top of the refrigerator. The moisture
could come into direct contact with the cold air
and freeze.
• Wash food before storing it in the refrigerator.
Vegetables should be washed, and food
packaging should be wiped down to prevent
adjacent foods from being contaminated.
• If the refrigerator is kept in a hot and humid
place, frequent opening of the door or storing a
lot of vegetables in the refrigerator may cause
condensation to form. Wipe off the
condensation with a clean cloth or a paper towel.
Storing Frozen Food
Check a freezer guide or a reliable cookbook for
further information about preparing food for
freezing or food storage times.
Freezing
Your freezer will not quick-freeze a large quantity
of food. Do not put more unfrozen food into the
freezer than will freeze within 24 hours (no more
than 2 to 3 pounds of food per cubic foot of freezer
space). Leave enough space in the freezer for air to
circulate around packages. Be careful to leave
enough room at the front so the door can close
tightly.
Storage times will vary according to the quality
and type of food, the type of packaging or wrap
used (how airtight and moisture-proof) and the
storage temperature. Ice crystals inside a sealed
package are normal. This simply means that
moisture in the food and air inside the package
have condensed, creating ice crystals.
NOTE
• Allow hot foods to cool at room temperature for
30 minutes, and then package and freeze.
Cooling hot foods before freezing saves energy.
Packaging
Successful freezing depends on correct packaging.
When you close and seal the package, it must not
allow air or moisture in or out. If it does, you could
have food odor and taste transfer throughout the
refrigerator and could also dry out frozen food.
Packaging Recommendations
• Rigid plastic containers with tight-fitting lids
• Straight-sided canning/freezing jars
• Heavy-duty aluminum foil
• Plastic-coated paper
• Non-permeable plastic wraps
• Specified freezer-grade self-sealing plastic bags
Follow package or container instructions for
proper freezing methods.
Do not use
• Bread wrappers
• Non-polyethylene plastic containers
• Containers without tight lids
• Wax paper or wax-coated freezer wrap
• Thin, semi-permeable wrap
Drawers
Removing/Assembling Drawers
1 To remove drawers, pull them out to full
extension, lift the front, and pull straight out.
2 To assemble drawers, slightly tilt up the front,
insert into the frame and push back into
place.
Refrigerator Shelves
The shelves in the refrigerator are adjustable to
meet individual storage needs.
Adjusting the shelves to fit items of different
heights will make finding the exact item you want
easier.
Using the Folding Shelf
This feature is only available on some models.

17OPERATION
ENGLISH
Store taller items, such as a gallon container or
bottles, by pushing the front half of the shelf
underneath the back half of the shelf. Pull the
front of the shelf forward to return to a full shelf.
CAUTION
• Glass shelves are heavy. Use special care when
removing them.
• Do not clean glass shelves with warm water
while they are cold. Shelves may break if
exposed to sudden temperature changes or
impact.
Icemaker
Using the Icemaker
1 Use the handle on the ice tray to pull the tray
out.
2 Fill the ice tray with water up to the marked
water line.
3 Slide the ice tray back into place.
4 Once the water is frozen, hold the handle on
the icemaker and turn it clockwise to release
the ice cubes.
5 Hold the handle of the ice bin and pull it out.
WARNING
• Fill with potable water only.
CAUTION
• Be careful not to spill water when sliding the ice
tray in.
• Be careful when handling the ice as the edges of
the ice may be sharp.
NOTE
• Check whether there is any ice remaining in the
ice tray before putting water into it.
• Do not slam the freezer door closed after filling
the ice tray with water.
• The icemaker can be removed to make more
space in the freezer compartment.
•PresstheExpress Freeze button on the control
panel to make ice quickly.
• If you open and close the freezer door
frequently, it may take longer for water to
freeze.
• The time it takes for water to freeze may vary
according to the season.
• The temperature inside the appliance can take
up to 24 hours to stabilize after initial
installation. Water may take longer to freeze
because of this.
• If the ice tray is overfilled, the ice cubes may stick
together and be difficult to remove.
• Ice can be removed more easily by pouring
water on the ice tray.

18 OPERATION
NOTE
• Do not store ice that has not frozen completely.
Unfrozen water could cause the ice to clump
together.
• Remove the ice storage bin gently to avoid
breaking the slide stopper.
Door Bins
Detaching/Assembling Door Bins
The door bins are removable for easy cleaning and
adjustment.
1 To remove the bin, simply lift the bin up and
pull straight out.
2 To assemble the bin, slide it in above the
desired support and push down until it snaps
into place.
CAUTION
• Regularly detach and wash the storage bins and
shelves; they can become easily contaminated
by food.
• Do not apply excessive force while detaching or
assembling the storage bins.
• Do not use the dishwasher to clean the storage
bins and shelves.

19SMART FUNCTIONS
ENGLISH
SMART FUNCTIONS
LG ThinQ Application
This feature is only available on models with the c
or dlogo.
The LG ThinQ application allows you to
communicate with the appliance using a
smartphone.
Installing the LG ThinQ Application
Search for the LG ThinQ application from the
Google Play Store or Apple App Store on a
smartphone. Follow instructions to download and
install the application.
LG ThinQ Application Feature
Smart Diagnosis
If you experience a problem while using the
appliance, this smart diagnosis feature will help
you diagnose the problem.
NOTE
• This information is current at the time of
publication. The application is subject to change
for product improvement purposes without
notice to users.
Smart Diagnosis
Use this feature to help you diagnose and solve
problems with your appliance.
NOTE
• For reasons not attributable to LGE’s negligence,
the service may not operate due to external
factors such as, but not limited to, Wi-Fi
unavailability, Wi-Fi disconnection, local app
store policy, or app unavailability.
• The feature may be subject to change without
prior notice and may have a different form
depending on where you are located.
Using Audible Diagnosis to
Diagnose Issues
Follow the instructions below to use the audible
diagnosis method.
• Launch the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow
the instructions for audible diagnosis provided
in the LG ThinQ application.
1 Open the refrigerator door.
2 Press the Vacation button.
• If the door has been open for longer than
60 seconds, close the door and repeat steps
1 and 2.
3 Hold the phone near the speaker hole.
4 Press and hold the Freezer button for three
seconds while continuing to hold your phone
to the speaker.
5 After you hear three beeps, release the
Freezer button.
6 Keep the phone in place until the tone
transmission has finished. The display will
count down the time. Once the countdown is
over and the tones have stopped, the
diagnosis will be displayed in the application.
NOTE
• For best results, do not move the phone while
the tones are being transmitted.

20 MAINTENANCE
MAINTENANCE
Cleaning
WARNING
• Use non-flammable cleaner. Failure to do so can
result in fire, explosion, or death.
CAUTION
• Do not use an abrasive cloth or sponge when
cleaning the interior and exterior of the
refrigerator.
• Do not place your hand on the bottom surface of
the refrigerator when opening and closing the
doors.
General Cleaning Tips
• Both the refrigerator and freezer sections
defrost automatically; however, clean both
sections once a month to prevent odors.
• Wipe up spills immediately.
• Unplug the refrigerator or disconnect power
before cleaning.
• Remove all removable parts, such as shelves.
• Use a clean sponge or soft cloth and a mild
detergent in warm water. Do not use abrasive or
harsh cleaners.
• Hand wash, rinse and dry all surfaces
thoroughly.
Exterior
For products with black stainless steel exterior,
spray glass cleaner on a clean microfiber cloth and
rub in direction of grain. Do not spray glass
cleaner directly at the display panel. Do not use
harsh or abrasive cleaners.
For products with a standard stainless steel
exterior, use a damp microfiber cloth and rub in
the direction of the grain. Dry with a paper towel
to avoid streaks. For stubborn stains and
fingerprints, use a few drops of liquid dish soap in
water, and rinse with hot water before drying. Do
not use abrasive or harsh cleaners.
Inside Walls
• Allow freezer to warm up so the cloth will not
stick.
To help remove odors, wash the inside of the
refrigerator with a mixture of baking soda and
warm water. Mix 2 tablespoons of baking soda to 1
quart of water (26 g soda to 1 liter water.) Be sure
the baking soda is completely dissolved so it does
not scratch the surfaces of the refrigerator.
Door Liners and Gaskets
Use a clean sponge or soft cloth and a mild
detergent in warm water. Do not use cleaning
waxes, concentrated detergents, bleaches, or
cleaners containing petroleum on plastic
refrigerator parts.
Plastic Parts (Covers and Panels)
Use a clean sponge or soft cloth and a mild
detergent in warm water. Do not use glass
cleaners, abrasive cleansers, or flammable fluids.
These can scratch or damage the material.
Condenser Coils
Use a vacuum cleaner with a brush or crevice
attachment to clean the condenser cover and
vents. Do not remove the panel covering the
condenser coil area.