LG SuperSign Elite-c User manual

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Please read the safety information carefully before using the product.
SuperSign Elite-c
Owner's Manual
www.lgsupersign.com

ENG
ENGLISH
2Before You Begin
What is SuperSign Elite-c Software?
SuperSign Elite-c is a remote management software solution for digital signage monitors de-
veloped based on LG Electronics' proprietary technology. SuperSign Elite-c helps you easily
control the settings (e.g., screen settings, power on/off) of the monitors connected to a network
or serial ports.
Signage Monitor
LG Signage monitors can be controlled through a LAN connection or RS-232C serial ports.
For a complete listing of signature monitor models supported by the SuperSign Elite-c soft-
ware, see the [Help] > [Information] menu in the software.
yAdditional monitor models may be supported by SuperSign Elite-c software in the fu-
ture. Please make sure to add your correct monitor model. If you add a wrong monitor
model, it may cause the software to malfunction.
NOTE

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3
Before You Begin
System Requirements
Hardware
CPU: Intel Pentium 4 1.8GHz or higher is recommended
RAM: 1GB or greater
Disk: 400MB or greater
Software
Net Framework 2.0 required
System
Windows Platform
For Windows 2000, Service Pack 4 or higher
For Windows 2003, Service Pack 1 or higher
For Windows XP, Service Pack 2 or higher
For Windows XP, Professional or higher
For Windows 7, Professional or higher
Features
Integrated Management through LAN and Serial Connection
yProvides easy management of monitors connected to LAN or serial connection.
Wide Area Network (WAN) Control
yAllows you to manage the monitors even at remote sites through WAN such as Inter-
net.
Automatic Search for Monitors on the Same Network
yAutomatically searches, adds, and manages the monitors connected to the same
network as the computer where SuperSign Elite-c installed.
Power on/off Scheduling and Input Signal Settings
ySets the monitor to be turned on/off the automatically and sets an input signal to be
applied when the monitor is turned on.
Easy Tile Mode
yAllows you to set the tile mode with the easy-to-use and intuitive GUI design.
Firmware Upgrade over LAN (S7 Platform or More)
yUpdates the monitor firmware easily via network.
Instant Messaging (S7 Platform or More)
yAllows you to display a message you want on the screen.

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4Installation
SuperSign Elite-c Setup
Setting up SuperSign Elite-c involves establishing connections between the LG Electron-
ics’ signage monitors and their management program, SuperSign Elite-c software. Super-
Sign Elite-c connection setup supports the following two methods:
yLocal Area Network (LAN) connection
yRS-232 serial communications
Connecting Monitors to LAN
This method connects monitors to a network using a switch or a hub. Connect the network
cable from the LAN to the Ethernet port on the signage monitor.

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5
Installation
Setting IP Address for Network Monitor
Once the network cable is connected, set an IP address of the signage monitor to com-
plete the network connection. Follow the steps below to set the IP address of the monitor:
1Open the [Menu] window on the monitor.
2Select [Network] on the menu.
3Select [Network Setting] in [Network].
4Select IP setting mode in [IP Mode].
Case 1) IP Auto Setting
a. Click [Setting] to assign an IP address
automatically.
b. When IP setting is complete, click [EXIT] to exit the IP setting.
Case 2) IP Manual Setting
a. Assign an IP address, subnet mask, gateway, and DNS server address.
b. Click [Setting] to apply the IP setting.
c. When IP setting is complete, click [EXIT] to exit the IP setting.
5On the [Option] window, select [Product/Service Info] and then check whether the
IP address is properly assigned.
yA Local Area Network (LAN) is a network of computers in a short-range area such as
home, office and school.
NOTE
Example: [Option] window
Move OK
NETWORK
ꔋ
• Player Name
• Network Setting : Wired
• Network Status : Not connected
• Server IP Setting
• Server IP Status : Not connected

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6Installation
Connecting Monitors to RS-232C Serial Ports
For RS-232C serial port communication, use a RS-232C cable to connect a monitor directly to
the PC where SuperSign Elite-c software installed. To connect more than one monitor to the
computer, connect the first monitor to the computer with a RS-232C cable and then connect the
rest with a RS-232C cable as shown below.
yUp to 225 monitors can be connected using RS-232C serial cables.
CAUTION
Example: RS-232C connection
RS-232C Cable
(not included)
Monitor 1 Monitor 2 Monitor 225
Communication Parameter
yBaud Rate : 9600 buad Rate (UART)
yData Length : 8 bit
yParity Bit : None
yStop Bit : 1bit
yFlow Control : None
yCommunication Code : ASCII code
yUse a crossed (reverse) cable
yRS-232C cables need to be purchased separately.
ySee the pictures above for the configuration of RS-232C cables that can be connected to
the LG Signage products.
yWhen using 3-wire connections (non-standard), an IR daisy chain cannot be used.
RS-232C Configurations
RXD
TXD
GND
DTR
DSR
RTS
CTS
RXD
TXD
GND
DTR
DSR
RTS
CTS
TXD
RXD
GND
DSR
DTR
CTS
RTS
TXD
RXD
GND
DSR
DTR
CTS
RTS
PC Set PC Set
2
3
5
4
6
7
8
3
2
5
6
4
8
7
D-Sub 9 D-Sub 9
(Female) (Female)
D-Sub 9 D-Sub 9
(Female) (Female)
2
3
5
4
6
7
8
3
2
5
6
4
7
8
7-Wire Configurations (Standard RS-232C cable) 3-Wire Configurations (Not Standard)
NOTE

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7
Installation
SuperSign Elite-c Installation
Install SuperSign Elite-c software on the PC which will be connected to the signage moni-
tors through a network or serial cable. You can control signage monitors using SuperSign
Elite-c installed on the PC.
Installing SuperSign Elite-c
This section describes the procedure for installing SuperSign Elite-c on the PC.
1Insert the SuperSign Elite-c installation CD provided with the product into the CD-
ROM drive.
2Run Setup.msi in the ‘SuperSign Elite-c’ folder of the CD.
3When the Setup Wizard window appears, click [Next].
yWhen the popup below appears while running setup.msi, install .NET Framework 2.0 first
by referring to the “Installing .NET Framework 2.0” section. Then, continue to install the
SuperSign Elite-c software.
NOTE

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8Installation
Removing SuperSign Elite-c
This section describes the procedure for removing SuperSign Elite-c from the PC.
Select Start > Settings > Control Panel > Add/Remove Programs > SuperSignElite-c x.x to
remove the software.
4After selecting an installation folder and a user, click [Next]. Click the [Browse…]
button to change the default installation folder.
5Click the [Next] button to start the program installation.
6When the installation is complete, click the [Close] button.

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9
Installation
Installing .NET Framework 2.0
1Download .NET Framework 2.0 from the following site, and run it.
http://www.microsoft.com/en-us/download/details.aspx?id=1639
2After agreeing to the terms, click the [Install] button.
3When the installation is complete, click the [Exit]
button.

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10 SuperSign Elite-c
Touring the Software
SuperSign Elite-c program provides remote controlling of digital signage monitors through
a network or serial connection.
Start screen
In the Figure Item Description
A Menu Provides the menu for general functions.
BMonitor
viewer
Provides management functions for the registered
signage monitors.
CControl tabs Provides control functions for the selected monitor.
D Control panel Provides the information and configures settings for
the selected function in the one of the control tabs.
Item Description
File Allows you to exit the program.
Group Allows you to create, open, modify, save, and remove signage monitor
groups.
Monitor Allows you to add and remove the monitors connected through serial
cable or network.
Setup Allows you to set language, change login password, and set up
schedule.
View Allows you to view the log.
Help Allows you to check the SuperSign Elite-c version and supported
signage monitor models.
Menu
Provides the general functions used on SuperSign Elite-c.
A
BC
D

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11
SuperSign Elite-c
Control tabs
Provides control functions for the selected monitor.
Click the arrow button in the control tab to move it.
Item Description
Information Allows you to view the basic information of the selected signage
monitor.
Picture Allows you to control the picture.
Audio Allows you to control the audio effects.
Options Allows you to edit the basic options for the OSD, logo of the sig-
nage monitor.
Tile Allows you to control the tile mode.
Time Allows you to set the time, Power On Schedule, and Power Off
Schedule.
Remote Control-
ler Allows you to use the remote controller GUI.
Command Con-
sole
Allows you to send the CLI command directly to the signage
monitor to control it.
White Balance Allows you to manually control the white balance.
Auto. White Bal-
ance
Allows you to perform automatic white balancing by using the
white balance detection sensor.
Upgrade Allows you to update the firmware for S7-platform signage moni-
tors.
Instant Message Allows you to send instant messages to S7-platform signage
monitors.

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12 SuperSign Elite-c
Tab H5 Series S4 Series S7 Series
Information
O
O O
Picture
O
O O
Audio O
O O
Option
O
O O
Tile
O
O O
Time Not supported O O
Remote Controller O O O
Command Console O O O
White Balance Not supported Not supported O
Auto. White Balance Not supported Not supported O
Upgrade Not supported Not supported O
Instant Message Not supported Not supported O
Platform-specific Control Functions
The control functions supported on SuperSign Elite-c are different depending on the moni-
tor platform.
The functions indicated as "Not supported" in the table below are shown deactivated for
the corresponding model.
To check the model names for each platform, please refer to “List of Monitor Models Sup-
ported by SuperSign Elite-c” on page 18.
yThe Auto. White Balance function is only supported on WV30 and WV70 among the
S7 Series models.
yThe upgrade function is not supported in 47WV30 series and 55WV70MD.
NOTE

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13
SuperSign Elite-c
Using the Software
Login
When you start SuperSign Elite-c, you will see the login window below. Normal users are not
allowed to use the auto white balance, upgrade, instance message, and white balance func-
tions.
The default administrator password is 0000. For security reasons, it is recommended to
change your password.
Group Management - New Group
Before registering the monitors, you must create a new group. Select Menu > Group > New
Group. Enter the group name you would like to use. After creating a group, add a monitor to
the group. The current group name is shown in the bottom left of the program window.

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14 SuperSign Elite-c
Group Management - Open
To open a previously saved group, select Menu > Group >
Open. Select the group and then click the OK button.
Group Management -
Remove
To remove a saved group, select Menu > Group > Remove.
Select the group to delete and then click the Remove button.
Group Management-
Modify
To modify the group name or description, select
Menu > Group > Modify. Enter the group name and
description, and then click the OK button.
Group Management-
Save
To save the monitor information added to the
selected group, select Menu > Group > Save.

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15
SuperSign Elite-c
Signage Monitor
Management
1Adding a signage monitor connected via a
serial cable.
1.1 To add a signage monitor connected
via serial cable, select Menu > Monitor > Add
Monitor > Serial.
1.2 Specify the COM port to the one set on
the PC.
1.3 Select a model name for the
connected signage monitor.
1.4 If you are registering multiple
monitors, it is easier to select the number of
monitors rst and then edit the information
for each monitor in Monitor View later.
2Adding a signage monitor connected via
network
2.1 To add a signage monitor
connected via network, select Menu >
Monitor > Add Monitor > Network.
2.2 Enter the network settings of the
signage monitor and click OK.
2.3 If you are registering multiple
monitors, it is easier to select the
number of monitors rst and then edit the
information for each monitor in Monitor
View later.

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16 SuperSign Elite-c
3Adding a signage monitor connected via the same private network automatically
3.1 Select Menu > Monitor > Scan Monitors.
3.2 When the window appears as shown below, click the Scan button to scan
monitors. Select a monitor on the list and click the Add button.
4Removing monitors
4.1 Select a monitor to remove in Monitor View and then select Menu > Monitor >
Remove Monitor.
4.2 To remove all monitors, select Menu > Monitor > Remove All Monitor.

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17
SuperSign Elite-c
Setup - Language
To change the language for the program, select Menu > Setup > Language.
Available languages are English, Chinese, Korean, German, French, Italian, and Spanish.
Setup - Changing login password
To change the administrator password, select Menu > Setup > Login Password.
View - Log
To view the command logs used before, select Menu > View > Log.
Help - Information
Allows you to view the SuperSign Elite-c version and supported signage monitor models.

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18 SuperSign Elite-c
NOTE
yThe monitor models supported by SuperSign Elite-c are subject to change.
Platform Model Name F/W Version
H5 Series
M3203C 3.00 or later
M4213C 3.00 or later
M3703C 3.00 or later
M4214T 2.06(US)/3.10 or later
M4716T 2.09(US)/3.10 or later
M4224C 3.03(US)/3.30 or later
M4715C 3.41(US)/3.31 or later
M5203C 3.00(US)/3.10 or later
M6503C 3.10 or later
47VL10 3.12 or later
M4224F 3.03(US)/3.30 or later
S4 Series
M3704C 4.00 or later
M4716C 4.00 or later
M4225C 4.00 or later
M4720C 4.00 or later
M5520C 3.90 or later
M3204C 3.90 or later
M4214C 4.00 or later
32VS10 3.20 or later
42VS10 3.20 or later
47VS10 3.10 or later
65VS10 3.60 or later
47VX30MF 3.10 or later
S7 Series
42/47/55VS20 3.10.02 or later
42/47/55WS10 3.82.00 or later
47WV30 3.10.01 or later
55WV70MS 3.10.00 or later
55WV70MD 3.01.02 or later
42/47WS50 3.03.01 or later
32WL30 3.00.01 or later
47WX50MF 3.00.01 or later
38WR50 3.00.01 or later
42/47WL10 3.00.01 or later
55WS50 3.00.01 or later
TSP500 3.00.01 or later
L9 Series 84WS70 3.00.01 or later
List of Monitor Models Supported by
SuperSign Elite-c
The following is a list of monitor models and firmware versions supported by SuperSign Elite-c.
Some functions may not be available when using a lower version of firmware than the one speci-
fied below.

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19
SuperSign Elite-c
Monitor View
You can view the list of monitors in a group.
NOTE
yIf you hover over the Setting button on Monitor View with the mouse, a tooltip will
show the monitor information.
Item Power
View ID View ID used for selecting a monitor in tile view
Set ID Set ID set on monitor
Model Name Model name of the monitor to be connected
Setting Connection setting information of monitor (RS232C/RJ45)
Tag Name Monitor description
Read Button to load monitor information
Status
Display execution status of command such as load monitor infor-
mation and set value
OK:
Loading information:
Information failed to load:

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20 SuperSign Elite-c
Tile view status indication by color
Tile View
You can manage the monitors in a group in tile view. Select rows and columns to change the size and
layout of the tile.
Initial state Executing a com-
mand
Command suc-
cessful
Command failed