LG WM3500CW User manual
DWG.
No.
TRIG.
DR COMPLETED
도면 DR 완료
완료일 :
LGEVH
LG Electronics Inc.
UNIT SCALE NS
mm
REVIEWEDDESIGNED
RELATED DWG.
CHECKED APPROVED
N.V.Ha
18.07.2818.07.28 18.07.28 18.07.28
18.08.28
L.D.Jung L.D.Jung
MODELING I
T
L
E
T
APPROVEDPREPAREDDATEREF. NO.REV. NO. REVISION DESCRIPTION
5
4
3
2
RELEASING THIS DRAWING
WITHOUT PERMISSION LG
Electronics SHOULD BE
ACCUSED ACCORDING TO THE
LAWS AND COMPANY RULES.
이 도면은 LG전자의 자산으로 불법
유출시 관계법과 회사규정에 의해 처벌됨.
PDF
ILLUSTRATOR
MFL68005567
MANUAL,OWNER’S
sVICTOR 799 1/1
MFL68005567
<< NOTES >>
1. Material, printing and exterier size are refer to work tables.
2. Printing, text size and line are based on LG design film.
3. Exterier size on the drawing is cutting line.
4. Before product controlled by criteria sample.
WORK
A
BRAND
LG
67
FH2F8ADYK(0~9)
FH2F8ADYK(0~9)
B
MODEL
C
P/NO.
MATERIAL AND PRINTING DESCRIPTION
1
PRINTING DEGREE
LG MODEL Name
A**EEUS
SUFFIX
ENGLISH
SPANISH
FRANCAIS
LANGUAGE
132
PAGE
VICTOR 799
REMARK
SEC.
5. The part should not contain prohibited substances(Pb,Cd,Hg,Cr+6,PBB,PBDE)and details
should comply with LG standard of LG(63)-A-5501-34
PAGE: SNOW WHITE 80g OFFSET
COVER:SNOW WHITE 150g OFFSET
MFL68005567
1
Dm.kim
N.V.Ha
18/07/28EDXI700153Change content follow USA standard change
Dm.kim
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18/08/28Change content follow Canada standard change
N.V.Ha
Copyright © 2016 - 2018 LG Electronics Inc. All Rights Reserved.
10 +/-2
Copyright © 2016 - 2018 LG Electronics Inc. Todos los Derechos Reservados.
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Copyright © 2016 - 2018 LG Electronics Inc. Tous droits réservés.
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257257
EDXI800196
Add new model WM3090CW
N.S.Quan DM.Kim
18/10/12
ESPAÑOL
ENGLISH FRANÇAIS
OWNER'S MANUAL
WASHING
MACHINE
Please read this owner's manual thoroughly before operating and keep it
handy for reference at all times. Operating Instructions are available on
the LG website at: https://us.smartthinq.com/images/pdfmanual/VH_FL_
VICTOR_799_MFL68005567_EN.pdf
www.lg.com
Copyright © 2018 LG Electronics Inc. All Rights Reserved.
Rev.05_101218
WM3090CW
2
3 SAFETY INSTRUCTIONS
3 IMPORTANT SAFETY INSTRUCTIONS
7 PRODUCT OVERVIEW
7 Parts
7 Accessories
8 INSTALLATION
8 Tools Needed
8 Installation Overview
9 Product Specifications
10 Choosing the Proper Location
11 Unpacking and Removing Shipping Bolts
12 Connecting the Water Lines
13 Connecting the Drain Hose
14 Leveling the Washer
15 Connecting to the Power Supply
15 Testing the Washer
16 OPERATION
16 Using the Washer
17 Loading the Washer
TABLE OF CONTENTS
This manual contains an abbreviated Operation
section. For the complete Operation section, scan
the QR code below or visit: https://us.smartthinq.
com/images/pdfmanual/VH_FL_VICTOR_799_
MFL68005567_EN.pdf
18 SMART FUNCTIONS
18 LG SmartThinQ Application
21 Smart Diagnosis™ Function
22 MAINTENANCE
22 Regular Cleaning
24 Cleaning the Door Seal
24 Cleaning the Water Inlet Filters
25 Cleaning the Drain Pump Filter
26 Care in Cold Climates
27 TROUBLESHOOTING
27 FAQs: Frequently Asked Questions
28 Before Calling for Service
36 LIMITED WARRANTY
36 FOR USA
39 FOR CANADA
43 Warranty Exceptions (U.S. and Canada)
3SAFETY INSTRUCTIONS
ENGLISH
SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and
follow all safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or injure you and others.
All safety messages will follow the safety alert symbol and either the word WARNING or CAUTION.
These words mean:
WARNING
If you do not follow instructions, it could result in death or serious injury.
CAUTION
If you do not follow instructions, it could result in minor or moderate injury or damage to the product.
All safety messages tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell
you what may happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING
7RUHGXFHWKHULVNRIH[SORVLRQ¿UHGHDWKHOHFWULFVKRFNVFDOGLQJRULQMXU\
to persons when using this product, follow basic precautions, including the
following:
INSTALLATION
xAdhere to all industry recommended safety procedures including the use of long-sleeved gloves and safety
glasses.
xNever attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has
missing or broken parts, including a damaged cord or plug.
xBefore use, the appliance must be properly installed as described in this manual.
xTo reduce the risk of severe injury or death, follow all installation instructions.
xRefer to the INSTALLATION INSTRUCTIONS for detailed grounding procedures. Installation instructions
are packed with the appliance for the installer’s reference. If the appliance is moved to a new location, have
LWFKHFNHGDQGUHLQVWDOOHGE\TXDOL¿HGVHUYLFHSHUVRQQHO
xMoving or installation of the appliance requires two or more people.
xDo not install the appliance in humid spaces.
xStore and install the appliance where it will not be exposed to temperatures below freezing or exposed to
outdoor weather conditions.
xThis appliance is not designed for maritime use or for mobile installations such as in RVs, trailers, or aircraft.
4SAFETY INSTRUCTIONS
xKeep packing materials out of the reach of children. Packaging material can be dangerous for children.
There is a risk of suffocation.
xDestroy the carton, plastic bag, and other packing materials after the appliance is unpacked. Children might
use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can become airtight chambers.
x7KHDSSOLDQFHPXVWEHLQVWDOOHGDQGHOHFWULFDOO\JURXQGHGE\TXDOL¿HGVHUYLFHSHUVRQQHOLQDFFRUGDQFHZLWK
local codes.
xDo not, under any circumstances, cut or remove the third (ground) prong from the power cord.
xWhen installing or moving the appliance, be careful not to pinch, crush, or damage the power cord.
xConnect to a properly rated, protected, and sized power circuit to avoid electrical overload.
xThis appliance must be positioned near to an electrical power supply.
xDisconnect the power cord, house fuse or circuit breaker before installing or servicing the appliance.
xThe power cord of this appliance is equipped with a 3-prong (grounding) plug which mates with a standard
3-prong (grounding) wall outlet to minimize the possibility of electric shock from this appliance.
xUse new hoses when connecting the appliance to the water supply. Do not reuse old hoses.
OPERATION
xRead all instructions before using the appliance and save these instructions.
xUse this appliance only for its intended purpose.
xIf the product has been submerged, contact an LG Electronics customer information center for instructions
before resuming use.
xIf you detect a strange sound, a chemical or burning smell, or smoke coming from the appliance, unplug it
immediately, and contact an LG Electronics customer information center.
xUnder certain conditions, hydrogen gas may be produced in a hot-water system that has not been used
for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot-water system has not been used for
VXFKDSHULRGEHIRUHXVLQJWKHDSSOLDQFHWXUQRQDOOKRWZDWHUIDXFHWVDQGOHWWKHZDWHUÀRZIURPHDFKIRU
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XVHDQRSHQÀDPHGXULQJWKLVWLPH
xDo not reach into the washer if the tub or drum, agitator, or any interior parts are moving. Before loading,
unloading, or adding items, press Start/Pause and allow the tub or drum to coast to a complete stop before
reaching inside.
xThis appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety.
xDo not allow children or pets to play on, in or with the appliance. Close supervision is necessary when the
appliance is used near children or pets.
xKeep laundry products out of children’s reach. To prevent injury to persons, observe all warnings on product
labels.
xRepair or immediately replace all power cords that have become frayed or otherwise damaged. Do not use
a cord that shows cracks or abrasion damage along its length or at either end.
x1HYHUXQSOXJWKHDSSOLDQFHE\SXOOLQJRQWKHSRZHUFRUG$OZD\VJULSWKHSOXJ¿UPO\DQGSXOOVWUDLJKWRXW
from the outlet.
xDo not use an extension cord or adapter with this appliance.
xDo not grasp the power cord or touch the appliance controls with wet hands.
xDo not modify or extend the power cord.
5SAFETY INSTRUCTIONS
ENGLISH
xIf the electrical supply cord is damaged, it must only be replaced by the manufacturer or its service agent or
DVLPLODUTXDOL¿HGSHUVRQLQRUGHUWRDYRLGDKD]DUG
x'RQRWSXWRLO\RUJUHDV\FORWKLQJFDQGOHVRUÀDPPDEOHPDWHULDOVRQWRSRIWKHDSSOLDQFH
xKeep the area underneath and around your appliances free of combustible materials (lint, paper, rags, etc.),
JDVROLQHFKHPLFDOVDQGRWKHUÀDPPDEOHYDSRUVDQGOLTXLGV
x'RQRWVWRUHRUXVHJDVROLQHRURWKHUÀDPPDEOHYDSRUVDQGOLTXLGVLQWKHYLFLQLW\RIWKLVRUDQ\RWKHU
appliance.
xDo not mix chlorine bleach with ammonia or acids such as vinegar. Follow package directions when using
laundry products. Incorrect usage can produce poisonous gas, resulting in serious injury or death.
x1HYHUXVHKDUVKFKHPLFDOVDEUDVLYHFOHDQHUVRUVROYHQWVWRFOHDQWKHZDVKHU7KH\ZLOOGDPDJHWKH¿QLVK
xDo not wash articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline,
GU\FOHDQLQJVROYHQWVYHJHWDEOHRUFRRNLQJRLORURWKHUÀDPPDEOHRUH[SORVLYHVXEVWDQFHVDVWKH\JLYHRII
vapors that could ignite or explode.
x'RQRWDGGJDVROLQHGU\FOHDQLQJVROYHQWVRURWKHUÀDPPDEOHRUH[SORVLYHVXEVWDQFHVWRWKHZDVKZDWHU
These substances give off vapors that could ignite or explode.
xIn the event of a gas leak (propane gas, LP gas, etc.) do not operate this or any other appliance. Open a
window or door to ventilate the area immediately.
xDo not tamper with controls.
x)L[WKHGUDLQKRVHVHFXUHO\LQSODFHWRDYRLGÀRRGLQJ
xDo not abuse, sit on, or stand on the door of the appliance.
MAINTENANCE
x'RQRWUHSDLURUUHSODFHDQ\SDUWRIWKHDSSOLDQFH$OOUHSDLUVDQGVHUYLFLQJPXVWEHSHUIRUPHGE\TXDOL¿HG
VHUYLFHSHUVRQQHOXQOHVVVSHFL¿FDOO\UHFRPPHQGHGLQWKLVRZQHU¶VPDQXDO8VHRQO\DXWKRUL]HGIDFWRU\
parts.
xDisconnect this appliance from the power supply before cleaning and attempting any user maintenance.
Turning the controls to the OFF position does not disconnect this appliance from the power supply.
xRemove any dust or foreign matter from the power plug pins.
xDo not disassemble or repair the appliance by yourself.
xRemove the door before the appliance is removed from service or discarded to avoid the danger of children
or small animals getting trapped inside.
x0DNHVXUHWKHGLVSHQVHUGUDZHURUOLGLVFORVHGDWDOOWLPHVZKHQQRWEHLQJ¿OOHGZLWKODXQGU\SURGXFWV
GROUNDING INSTRUCTIONS
xImproper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with
DTXDOL¿HGHOHFWULFLDQRUVHUYLFHSHUVRQQHOLI\RXDUHLQGRXEWZKHWKHUWKHDSSOLDQFHLVSURSHUO\JURXQGHG
'RQRWPRGLI\WKHSOXJSURYLGHGZLWKWKHDSSOLDQFHLILWZLOOQRW¿WWKHRXWOHWKDYHDSURSHURXWOHWLQVWDOOHGE\
DTXDOL¿HGHOHFWULFLDQ
xThe appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk
of electric shock by providing a path of least resistance for electric current. The appliance is equipped with
a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an
appropriate outlet that is installed and grounded in accordance with all local codes and ordinances.
6SAFETY INSTRUCTIONS
CAUTION
7RUHGXFHWKHULVNRIPLQRURUPRGHUDWHLQMXU\WRSHUVRQVPDOIXQFWLRQRUGDPDJH
to the product or property when using this product, follow basic precautions,
including the following:
INSTALLATION
x,QVWDOOWKHSURGXFWRQD¿UPDQGOHYHOÀRRU
OPERATION
xDo not place objects on top of the appliance.
xTurn off the water faucets and unplug the appliance if the appliance is to be left for an extended period of
time, such as during vacations.
xALWAYS follow the fabric care instructions supplied by the garment manufacturer.
xUse fabric softeners or products to eliminate static only as recommended by the manufacturer.
x'RQRWFRPELQHODXQGU\SURGXFWVIRUXVHLQRQHORDGXQOHVVVSHFL¿HGRQWKHODEHO
xDo not touch draining water which may be hot.
xIf the drain hose and the water supply hose are frozen in winter, defrost them before using the appliance.
xDo not store or spill liquid detergents, cleaners, or bleaches (chlorine bleach, oxygen bleach) on the
appliance. Doing so may result in corrosion, discoloration or damage to the surface of the appliance.
xClothing or articles that are waterproof or water resistant must be washed in the Waterproof cycle only.
(e.g. water resistant clothing, mattress covers, outdoor clothes, plastic mats, etc.) Otherwise, it may result
LQSHUVRQDOLQMXU\RUGDPDJHWRWKHZDVKHUFORWKHVZDOOVÀRRUDQGVXUURXQGLQJREMHFWVGXHWRDEQRUPDO
vibration.
SAVE THESE INSTRUCTIONS
7PRODUCT OVERVIEW
ENGLISH
PRODUCT OVERVIEW
Parts
13
12
1
Control Panel
4
Drum
7
Drain Pump Filter Cover
10
Water Inlets
2
Detergent Dispenser
Drawer
5
Door
8
Drain Pump Filter
11
Shipping Bolts
3
Door Seal
6
Leveling Feet
9
Drain Hose
12
Power Cord
13
Drain Hose
Accessories
Included Accessories
Non-skid pads Hole caps (4) Wrench Tie strap Elbow bracket
(for securing drain
hose)
Required Accessories
Hot/cold water hoses
(sold separately)
Optional Accessories
Pedestal or Pedestal washer
(sold separately)
Stacking Kit
(sold separately)
NOTE
xThe images in this guide may be different from the actual components and accessories, which are subject to
change by the manufacturer without prior notice for product improvement purposes.
xFor your safety and for extended product life, use only authorized components. The manufacturer is not
responsible for product malfunction or accidents caused by the use of separately purchased unauthorized
components or parts.
8INSTALLATION
INSTALLATION
Tools Needed
Pliers Level
Installation Overview
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location.
TEST!
Choosing the proper location Unpacking and removing
shipping bolts
Connecting the water lines
Connecting the drain line Leveling the washer Connecting to the power
supply
Testing the washer
9INSTALLATION
ENGLISH
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7KHDSSHDUDQFHDQGVSHFL¿FDWLRQVOLVWHGLQWKLVPDQXDOPD\YDU\GXHWRFRQVWDQWSURGXFWLPSURYHPHQWV
Electrical requirements 120 VAC @ 60 Hz
Min. / Max. water pressure 20 – 120 psi (138–827 kPa)
Dimensions 70 cm(W) X 77 cm(D) X 99 cm(H), 139.6 cm (D with door open)
27”(W) X 30 ¼”(D) X 39”(H), 55” (D with door open)
Net weight 187.4 lb (85 kg)
Max spin speed 1300 RPM
WARNING
xMoving or installation of the appliance requires two or more people. Failure to follow these instructions may
result in injury.
xStore and install the appliance where it will not be exposed to temperatures below freezing or exposed to
outdoor weather conditions. Failure to follow this warning can cause product or part failure, serious injury,
¿UHHOHFWULFVKRFNRUGHDWK
xProperly ground the washer to conform with all governing codes and ordinances. Failure to follow this
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xTo reduce the risk of electric shock, do not install the appliance in humid spaces. Failure to follow this
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x7RHQVXUHSURSHUDLUÀRZGRQRWEORFNWKHODUJHRSHQLQJRQWKHERWWRPRIWKHZDVKHUZLWKFDUSHWLQJRURWKHU
materials.
xDo not remove the ground prong. Do not use an adapter or extension cord. Plug into a grounded 3-prong
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xCertain internal parts are intentionally not grounded and may present a risk of electric shock only during
servicing. Service personnel - Do not contact the following parts while the appliance is energized: pump,
valve, motor, control board.
10 INSTALLATION
Choosing the Proper
Location
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rigid enough to support the weight of the washer,
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,IWKHÀRRUKDVWRRPXFKÀH[\RXPD\QHHGWR
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solid, it may cause severe vibration and noise.
NOTE
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is clean, dry and free of dust, dirt, water and oil so
the washer feet cannot slide easily. Leveling feet
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excess vibration and noise due to poor contact with
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xIf a drip pan must be used, take extra care to follow
the instructions provided with the drip pan and make
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contact with the pan. Use of drip pans and failure to
properly level the machine may result in increased
vibration and noise during operation.
x$OORZIRUVXI¿FLHQWVSDFHEHWZHHQWKHZDOOVDQGWKH
washer for installation.
Power Outlet
xThe power outlet must be within 60 inches (1.5 m)
of either side of the washer.
xThe appliance and outlet must be positioned so that
the plug is easily accessible.
xDo not overload the outlet with more than one
appliance.
xThe outlet must be grounded in accordance with
current electrical wiring codes and regulations.
xUse a time-delay fuse or circuit breaker.
NOTE
xIt is the personal responsibility and obligation of the
product owner to have a proper outlet installed by
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Flooring
xTo minimize noise and vibration, the washer must
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xAllowable slope under the entire washer is a
maximum 1 inch (2.5 cm) difference from side to
side or from front to back.
xInstalling on carpeting and soft tile surfaces is not
recommended.
xNever install the washer on a platform or weakly
supported structure.
NOTE
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minimize vibration during the spin cycle. Concrete
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provided it is built to FHA standards.
Floor Installation
(70 cm)(2.5 cm) (2.5 cm)
27"
1" 1"
(0.5 cm)
13 64
4"
(10 cm)
(62.6 cm)
(77 cm)
55"
(139.6 cm)
24
¾
30
¼
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GUDLQOLQHDQGDLUÀRZDOORZPLQLPXPFOHDUDQFHVRI
at least 1 inch (2.5 cm) at the sides and 4 inches (10
cm) behind the unit. Be sure to allow for wall, door,
RUÀRRUPROGLQJVWKDWPD\LQFUHDVHWKHUHTXLUHG
clearances.
Stacked or Pedestal Installation
30 ¼"
(77 cm) 4"
(10 cm) 27"
(70 cm)
1"
(2.5 cm) 1"
(2.5 cm)
77 ½"
(196.8 cm)
(0.5 cm)
13 64
NOTE
xRefer to the instructions packaged with the optional
pedestal kit before installing with a pedestal kit.
xDo not use a drip pan with a pedestal or pedestal
washer installation as it can block the drawer. Using
a drip pan may result in increased vibration and
noise during operation.
11INSTALLATION
ENGLISH
Unpacking and Removing
Shipping Bolts
Unpack all shipping materials from the washer for
proper operation and inspect it for shipping damage.
CAUTION
xFailure to remove shipping materials can cause
excessive noise and vibration.
1Lift the washer off the foam base.
After removing the carton and shipping material,
lift the washer off the foam base. Make sure the
plastic tub support comes off with the base and is
not stuck to the bottom of the washer.
If you must lay the washer down to remove the
base packaging materials, always protect the side
of the washer and lay it carefully on its side. Do
not lay the washer on its front or back.
Foam tub
support
Carton base
2Remove the bolt assemblies.
Starting with the bottom two shipping bolts, use
the wrench (included) to fully loosen all four
shipping bolts by turning them counterclockwise.
Remove the bolt assemblies by wiggling them
slightly while pulling them out.
Retainer
Shipping
bolt
3Install the hole caps.
Locate the four hole caps included in the
accessory pack and install them in the shipping
bolt holes.
Cap
NOTE
xSave the bolt assemblies for future use. To prevent
damage to internal components, do not transport
the washer without reinstalling the shipping bolts.
xFailure to remove shipping bolts and retainers may
cause severe vibration and noise, which can lead
to permanent damage to the washer. The cord is
secured to the back of the washer with a shipping
bolt to help prevent operation with shipping bolts in
place.
12 INSTALLATION
Connecting the Water Lines
To avoid the risk of costly water damage, purchase
and install new inlet hoses when installing the
washer.
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,QVSHFWWKHWKUHDGHG¿WWLQJRQHDFKKRVHDQG
make sure there is a rubber seal in place in both
ends of each hose to prevent leaking.
Rubber seal Rubber seal
Water hose (to water
inlet on washer)
Water hose (to tap)
2Connect the water supply hoses.
Connect the water supply hoses to the hot and
cold water faucets tightly by hand and then
tighten another 2/3 turn with pliers. Connect the
blue hose to a cold water faucet and the red hose
to a hot water faucet.
3Flush out the inlet hoses.
After connecting the inlet hoses to the water
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foreign substances (dirt, sand or sawdust) in the
water lines. Let water drain into a bucket, and
check the water temperature to make sure you've
connected the hoses to the correct faucets.
4Attach the water lines to the back of the
washer.
Attach the hot water line to the hot water inlet on
the back of the washer. Attach the cold water line
to the cold water inlet on the back of the washer.
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all the way and check for leaks at both ends of the
hoses.
Cold
water
inlet
Hot water
inlet
WARNING
xDo not overtighten the hoses or cross-thread the
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can damage the valves or couplings, resulting in
leaking and property damage.
xDo not reuse old hoses. Use only new hoses
when installing the washer. Old hoses could leak
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Contact an LG Customer Information Center for
assistance in buying hoses.
NOTE
xPeriodically check the hoses for cracks, leaks, and
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not stretch the water hoses intentionally, and make
sure that they are not pinched, crushed or kinked by
other objects.
xWater supply pressure must be between 20 psi
and 120 psi (138 – 827 kPa). If the water supply
pressure is more than 120 psi, a pressure reducing
valve must be installed.
xTo provide optimum washing performance, the hot
water temperature should be set at 120 – 130 °F
(48 – 54 °C) and the cold at 60 °F (15 °C).
xThe washer should never be installed or stored in a
location subject to freezing temperatures. Damage
to the water lines and internal mechanisms of the
washer can result. If the washer was exposed to
freezing temperatures prior to installation, allow it to
stand at room temperature for several hours before
use and check for leaks prior to operation.
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13INSTALLATION
ENGLISH
Connecting the Drain Hose
Connect the drain hose to either a standpipe or
laundry tub.
NOTE
xThe drain hose should always be properly secured.
Failure to properly secure the drain hose can result
LQÀRRGLQJDQGSURSHUW\GDPDJH
xThe drain must be installed in accordance with any
applicable local codes and regulations.
xMake sure that the drain hose is not stretched,
pinched, crushed, or kinked.
xDo not install the drain hose with the end lower than
29.5 inches (0.7 m) or higher than 96 inches
(2.4 m) above the bottom of the washer or more
than 60 inches (1.5 m) away from the washer.
xNever create an airtight seal between the hose and
the drain with tape or other means. If no air gap
is present, water can be siphoned out of the tub
resulting in poor wash/rinse performance or clothing
damage.
Option 1: Standpipe
1Clip the end of the hose into the elbow
bracket.
Connect the elbow bracket within 4 inches
(10 cm) of the end of the drain hose. If the drain
hose is extended more than 4 inches (10 cm)
beyond the end of the elbow bracket, mold or
microorganisms could spread to the inside of the
washer.
No more than
4 inches (10 cm)
Elbow bracket
2Insert the end of the drain hose into the
standpipe.
Drain hose
Elbow bracket
3Use a tie strap to secure the drain hose in
place.
Option 2: Laundry Tub
1Clip the end of the hose into the elbow
bracket.
Connect the elbow bracket within 4 inches
(10 cm) of the end of the drain hose. If the drain
hose is extended more than 4 inches (10 cm)
beyond the end of the elbow bracket, mold or
microorganisms could spread to the inside of the
washer.
No more than
4 inches (10 cm)
Elbow bracket
2Hang the end of the drain hose over the side
of the laundry tub.
Drain hose
Elbow bracket
3Use a tie strap to secure the drain hose in
place.
14 INSTALLATION
Leveling the Washer
The drum of your new washer spins at very high
speeds. To minimize vibration, noise, and unwanted
PRYHPHQWWKHÀRRUPXVWEHDOHYHOVROLGVXUIDFH
NOTE
xAdjust the leveling feet only as far as necessary to
level the washer. Extending the leveling feet more
than necessary can cause the washer to vibrate.
xBefore installing the washer, make sure that the
ÀRRULVFOHDQGU\DQGIUHHRIGXVWGLUWZDWHUDQG
oil so the washer feet cannot slide easily. Feet
WKDWPRYHRUVOLGHRQWKHÀRRUFDQFRQWULEXWHWR
excessive vibration and noise due to poor contact
ZLWKWKHÀRRU
13RVLWLRQWKHZDVKHULQLWV¿QDOORFDWLRQ
Take special care not to pinch, strain, or crush the
water and drain lines. If you have a carpenter's
level, you can place it across the top of the
washer. The slope beneath the washer should not
exceed 1 inch, and all four leveling feet must rest
¿UPO\RQWKHÀRRU
Level
1"
2$GMXVWWKHORZHUOHYHOLQJIHHW
Turn in one direction to raise the washer or the
other direction to lower it.
Raise Lower
3Tighten the locknuts.
Turn the locknuts counter-clockwise and tighten
them when the washer is level.
Lock nut
Tighten all 4 lock
nuts securely
4Recheck the washer’s levelness.
Push or rock the top edges of the washer gently
to make sure the washer does not rock. If the
washer rocks, repeat steps 1-3.
CAUTION
xUsing the washer without leveling it may cause
excess vibration and noise, leading to a machine
malfunction.
xExtend the leveling feet only to level the washer.
If you extend the leveling feet unnecessarily, it
may cause abnormal vibration of the washer.
Using Non-Skid Pads
If you install the washer on a slippery surface, it
may move because of excessive vibration. Incorrect
leveling may cause malfunction through noise and
vibration. If this occurs, install the non-skid pads
under the leveling feet and adjust the level.
1&OHDQWKHÀRRUWRDWWDFKWKHQRQVNLGSDGV
Use a dry rag to remove and clean foreign objects
or moisture. If moisture remains, the non-skid
pads may slip.
2$GMXVWWKHOHYHODIWHUSODFLQJWKHZDVKHULQWKH
installation area.
3Place the adhesive side of the non-skid pad
RQWKHÀRRU
It is most effective to install the non-skid pads
under the front leveling feet. If it is hard to place
the pads under the front leveling feet, place them
under the back leveling feet.
This side up
Adhesive
side
Remove backing
4Recheck the washer’s levelness.
Push or rock the top edges of the washer gently
to make sure that the washer does not rock. If the
washer rocks, level the washer again.
15INSTALLATION
ENGLISH
Connecting to the Power
Supply
The washer should be plugged into a 120-VAC, 60
Hz grounded 3-prong outlet. Plug in the washer.
WARNING
xDo not use a worn or damaged power cord or
power plug. Replace or repair it immediately.
)DLOXUHWRGRVRPD\UHVXOWLQGHDWK¿UHHOHFWULF
shock, or malfunction.
xDo not modify the power cord and plug provided
with the appliance. Take care not to damage it
when installing or moving the washer. Failure to
GRVRPD\UHVXOWLQGHDWK¿UHHOHFWULFVKRFNRU
malfunction.
xMake sure that the washer is grounded.
xConnect this washer to a grounded outlet
conforming to the rating prior to use. Failure
WRGRVRPD\UHVXOWLQ¿UHHOHFWULFVKRFNRU
malfunction.
xDo not damage or cut off the ground prong of
WKHSRZHUFRUG'RLQJVRPD\FDXVHGHDWK¿UH
electric shock, or product malfunction.
xImproper connection of the equipment-grounding
conductor can result in risk of electric shock.
&KHFNZLWKDTXDOL¿HGHOHFWULFLDQRUVHUYLFH
technician if you are in doubt as to whether the
DSSOLDQFHLVSURSHUO\JURXQGHG,ILWGRHVQRW¿W
the outlet, have a proper outlet installed by a
TXDOL¿HGHOHFWULFLDQ
xThe appliance and outlet must be positioned so
that the plug is easily accessible.
xDo not use adapters or extension cords. Doing
VRPD\UHVXOWLQVHULRXVLQMXU\¿UHHOHFWULF
shock, or death.
xFor best performance, plug the washer into
its own individual outlet. This helps prevent
overloading house wiring circuits which could
FDXVHD¿UHKD]DUGIURPRYHUKHDWHGZLUHV
xIf necessary, use a new, UL-listed 3-prong
adapter or 3-wire extension cord with a 3-prong
(grounding) plug rated at no less than the branch
circuit. Do not use an extension cord longer
than 3 feet. Failure to follow these warnings may
UHVXOWLQVHULRXVLQMXU\¿UHHOHFWULFVKRFNRU
death.
Testing the Washer
Check if the washer is properly installed and run a
test cycle.
1Load the washer with 6 pounds of laundry
(approximately 6 thick bath towels).
2Press the Power button.
3Press the Rinse+Spin button.
4Press the Start/Pause button.
The wash cycle starts.
5Check if water is supplied, that the machine does
not rock or vibrate excessively, and that it drains
well during the spin cycle.
NOTE
xIf water leaks during water supply, see Connecting
the Water Lines to connect them properly.
xIf the washer rocks and vibrates excessively, see
Leveling the Washer to level it again.
xIf the drain does not work, see Connecting the Drain
Hose to install the hose properly.
16 OPERATION
OPERATION
Using the Washer
WARNING
x7RUHGXFHWKHULVNRI¿UHHOHFWULFVKRFNRULQMXU\WRSHUVRQVUHDGWKH6$)(7<,16758&7,216EHIRUH
operating this appliance.
1Sort Laundry and Load the Washer
Sort laundry by fabric type, soil level, color and load size, as needed. Open the
door and load items into the washer.
If using detergent pods, place pod in drum before loading laundry.
2Add Cleaning Products.
$GGWKHSURSHUDPRXQWRI+(+LJK(I¿FLHQF\GHWHUJHQWWRWKHGHWHUJHQW
dispenser. If desired, add bleach or fabric softener to the appropriate areas of
the dispenser drawer. Do not place liquid or powdered detergent pods in the
dispenser.
3Turn on the Washer
Press the Power button to turn on the washer. The lights above the cycle
buttons will illuminate and a chime will sound.
4Select a Cycle
Turn the Cycle Selector Knob until the desired cycle is selected. The preset
Temp., Spin, Soil and option settings for that cycle will be shown. Pressing the
Start/Pause button without selecting a cycle will cause the Normal cycle to
begin immediately.
5$GMXVW6HWWLQJV
Default settings for the selected cycle can now be changed, if desired, using the
F\FOHPRGL¿HUDQGRSWLRQEXWWRQV
x1RWDOOPRGL¿HUVDQGRSWLRQVDUHDYDLODEOHRQDOOF\FOHV$GLIIHUHQWFKLPHZLOO
sound and the LED will not come on if the selection is not allowed.
6Begin Cycle
Press the Start/PauseEXWWRQWREHJLQWKHF\FOH7KHZDVKHUZLOODJLWDWHEULHÀ\
without water to measure the weight of the load. If the Start/Pause button is not
pressed within 60 minutes, the washer will shut off and all settings will be lost.
7End of Cycle
:KHQWKHF\FOHLV¿QLVKHGDPHORG\ZLOOVRXQG,PPHGLDWHO\UHPRYH\RXU
clothing from the washer to reduce wrinkling. Check around the door seal when
removing the load for small items that may be caught in the seal.
NOTE
xThe washer rotates the laundry in a way that allows it to use less water while still fully saturating your clothing.
It is normal to not be able to see water during the wash cycle.
xIf the temperature or the water level inside the machine is too high, the door will not unlock when the Start/
Pause button is pressed. To open the door in these circumstances, press Add Garments. To stop a cycle and
drain the water completely, turn the power off, then on, and then press Rinse+Spin.
17OPERATION
ENGLISH
Loading the Washer
xCheck and empty pockets. Paper clips, coins,
matches, etc. can damage clothing and the washer.
xClose zippers and hooks, and tie drawstrings to
prevent snagging or tangling of clothes.
xPretreat heavily stained areas for best results.
xCombine large and small items in a load. Load large
LWHPV¿UVW/DUJHLWHPVVKRXOGQRWEHPRUHWKDQKDOI
of total load.
xThe washer can be fully loaded, but the drum
should not be tightly packed with items. The door of
the washer must close easily.
xDo not wash single small items. Add 1-2 similar
items to the load to prevent an out-of-balance load.
xWash thick, bulky items individually. Heavy blankets,
comforters, bedspreads, or pet beds can get
tangled or cause an unbalanced load if combined
with other items.
xDo not wash/spin waterproof items. Washing
raincoats or sleeping bags may result in abnormal
vibration or may cause the load to bounce, which
could damage the drum.
xWash small, light items in a mesh bag. Items like
underwear can get caught in the door seal, and
a brassiere hook may damage other items or the
drum.
xBrush off heavy soil, dust, and hair from items
before washing. Excess dirt or sand can abrade
other fabrics and lead to poor wash performance.
xFor best performance, load clothes as shown.
1
3
2
4
- /RDGFORWKHVORRVHO\DQGGRQRWRYHU¿OOWKHGUXP
Clothes need room to circulate in order to get
clean.
- Do not press down on items while stacking them in
the drum.
This manual contains an abbreviated Operation
section. For the complete Operation section, scan
the QR code below or visit: https://us.smartthinq.
com/images/pdfmanual/VH_FL_VICTOR_799_
MFL68005567_EN.pdf
xSorting Laundry
xAdding Cleaning Products
xControl Panel
xWash Cycles
xCycle Guide
x&\FOH0RGL¿HU%XWWRQV
xOption Buttons
18 SMART FUNCTIONS
SMART FUNCTIONS
LG SmartThinQ Application
The LG SmartThinQ application allows you to
communicate with the appliance using a smartphone.
Before Using LG SmartThinQ
xFor appliances with the or logo
1Use a smartphone to check the strength of
the wireless router (Wi-Fi network) near the
appliance.
xIf the distance between the appliance and the
wireless router is too far, the signal strength
becomes weak. It may take a long time to
register or installation may fail.
2Turn off the Mobile data or Cellular Data on your
smartphone.
3Connect your smartphone to the wireless router.
NOTE
xTo verify the Wi-Fi connection, check that Wi-Fi
icon on the control panel is lit.
xThe appliance supports 2.4 GHz Wi-Fi networks
only. To check your network frequency, contact your
Internet service provider or refer to your wireless
router manual.
xLG SmartThinQ is not responsible for any network
connection problems or any faults, malfunctions, or
errors caused by network connection.
xThe surrounding wireless environment can make
the wireless network service run slowly.
xIf the appliance is having trouble connecting to the
Wi-Fi network, it may be too far from the router.
Purchase a Wi-Fi repeater (range extender) to
improve the Wi-Fi signal strength.
xThe network connection may not work properly
depending on the Internet service provider.
xThe Wi-Fi connection may not connect or may
be interrupted because of the home network
environment.
xIf the appliance cannot be registered due to
problems with the wireless signal transmission,
unplug the appliance and wait about a minute
before trying again.
x,IWKH¿UHZDOORQ\RXUZLUHOHVVURXWHULVHQDEOHG
GLVDEOHWKH¿UHZDOORUDGGDQH[FHSWLRQWRLW
xThe wireless network name (SSID) should be a
combination of English letters and numbers. (Do not
use special characters.)
xSmartphone user interface (UI) may vary depending
on the mobile operating system (OS) and the
manufacturer.
xIf the security protocol of the router is set to WEP,
network setup may fail. Change the security
protocol (WPA2 is recommended), and register the
product again.
Installing the LG SmartThinQ
Application
Search for the LG SmartThinQ application from the
Google Play Store or Apple App Store on a smart
phone. Follow instructions to download and install the
application.
19SMART FUNCTIONS
ENGLISH
LG SmartThinQ Application Features
xFor appliances with the or logo
Washer Cycle (Remote Start, Downloaded)
Set or download any preferred cycle and operate by
remote control.
Tub Clean Coach
This function shows how many cycles remain before
it is time to run the Tub Clean cycle.
Smart Diagnosis™
This function provides useful information for
diagnosing and solving issues with the appliance
based on the pattern of use.
Energy Monitoring
The washer energy usage is affected by the cycles
and options so you may see some changes in energy
usage from one cycle to another.
Push Alerts
When the cycle is complete or the appliance has
problems, you have the option of receiving push
QRWL¿FDWLRQVRQDVPDUWSKRQH
Settings
Set the product nickname and delete product.
NOTE
x*GZPVDIBOHFZPVSXJSFMFTTSPVUFS*OUFSOFUTFSWJDF
QSPWJEFSPSQBTTXPSEEFMFUFUIFSFHJTUFSFE
BQQMJBODFGSPNUIF-(4NBSU5IJO2BQQMJDBUJPOBOE
SFHJTUFSJUBHBJO
xThis information is current at the time of publication.
The application is subject to change for product
improvement purposes without notice to users.
Using Washer Cycle
Remote Start
Use a smart phone to control the appliance remotely
or check to see how much time is left in the cycle.
Using Remote Start
1Press the Power button.
2Load the laundry.
3Press and hold Remote Start button for 3
seconds to enable the Remote Start function.
4Start a cycle from the LG SmartThinQ application
on your smart phone.
NOTE
xOnce the Remote Start mode is enabled, you can
start a cycle from the LG SmartThinQ smartphone
application. If the cycle is not started, the machine
will wait to start the cycle until it is turned off
remotely from the application or the Remote Start
mode is disabled.
xWhen Remote Start is turned on, the door is
automatically locked.
Disabling Remote Start
When the Remote Start is activated, press and hold
the Remote Start button for 3 seconds.
Downloaded
Download new and specialized cycles that are not
included in the standard cycles on the appliance.
Appliances that have been successfully registered
FDQGRZQORDGDYDULHW\RIVSHFLDOW\F\FOHVVSHFL¿FWR
the appliance.
Only one cycle can be stored on the appliance at a
time.
Once cycle download is completed in the appliance,
the appliance keeps the downloaded cycle until a
new cycle is downloaded.
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