Congratulations on your purchase! It is our aim to provide
you with quality products that you can trust. Our products
come with guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement
or a refund for a major failure and for compensation for any
other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the failure
does not amount to a major failure.
The Guarantee
The product is guaranteed to be free from defects in
workmanship and parts for a period of 12 months from date
of purchase. Defects that occur within this warranty period,
under normal use and care, will be repaired, replaced or
refunded at our discretion, solely at our option with no
charge for parts and labour. The benefits conferred by this
warranty are in addition to all rights and remedies in respect
of the product that the consumer has under the Trade
Practices Act and similar state laws.
Proof of Purchase
This warranty is valid for the original purchase and is not
transferable. Please keep your purchase docket or receipt
as proof of purchase and as proof of date on which the
purchase was made. The purchase docket (or a copy) or
receipt must be presented with the warranty when making a
claim under this warranty.
Service during the Warranty Period
To claim for warranty, contact us on 1300 800 200 or
Authorisation Number) or submit a support ticket on
my.andatech.com.au. Ensure that the RA# is clearly stated
on the outside of the packaging and that the product is
properly packaged so that no damage occurs to the
product during transit. Shipping of the product back to us
for warranty will be at your cost. A product return without
the RA# or proof of purchase will not be accepted.
Extent of Warranty
This warranty is limited to defects in workmanship or parts.
All defective products or parts will be repaired or replaced.
This warranty does not cover manuals and packaging.
Normal Wear and Tear
This warranty does not cover normal wear and tear to the
product or parts.
Exclusions
This warranty does not cover:
• Any defect caused by an accident, misuse, abuse,
improper operation, lack of reasonable care, unauthorised
modification, loss of parts, tampering or attempted repair
by a person not authorised by the distributor.
• Any product that has been damaged by a lightning strike
either directly or indirectly or a main power surge or liquid
ingress.
• The product if it is located outside of Australia.
• Any damage caused by improper power input or improper
cable connection.
For warranty purposes, register your LifeSpring milk
frother online at my.andatech.com.au
Andatech Pty. Ltd.
PO Box 3038, Nunawading VIC 3131, Australia.
Phone: 1300 800 200 Fax: 1300 883 802
