LiteGait HugN-Go 350 User manual

Operator & Service Manual
Operator & Service Manual
Operator & Service Manual
HugN
HugN
HugN-
-
-Go 350
Go 350
Go 350

www.LiteGait.com
1-800-332-9255
SERIAL
NUMBER
Serial Number of Your Device:
Note: Please keep your serial number in a safe and secure location. The serial number must be
provided when seeking service for your HugN-Go device. The serial number provides us access to
technical information regarding your device.

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1-800-332-9255
IMPORTANT SAFETY INSTRUCTIONS
MAXIMUM PATIENT WEIGHT:
HugN-Go 350: 350 lbs
 Use only under the direct supervision of a health care profes-
sional or caregiver
 Brakes should remain in the locked position at all times until
transfer from one location to another is initiated.
 Operate on smooth and level surfaces ONLY.
READ ALL INSTRUCTIONS BEFORE USING HugN-Go
***WARNING***

www.LiteGait.com
1-800-332-9255
CLINICAL SUPPORT: [email protected]
SERVICE & PARTS DEPARTMENT: [email protected]
WEBSITE: www.LiteGait.com
USER FORUM : www.LiteGait.org
Sincerely,
Customer Service Department
Mobility Research
Dear HugN-Go User,
CONGRATULATIONS on your recent purchase of HugN-Go. If you have questions about the possible
uses of HugN-Go with particular patients, or are in need of some ideas for ways to use HugN-Go
more effectively, please do not hesitate to contact us for information relating to your individual
situation. Our website also offers valuable information.
Like all quality therapy equipment, HugN-Go requires regular inspections. Enclosed is a check list
for your convenience. Please complete the checklist every 6 months to ensure the efficient, safe,
and effective operation of the HugN-Go unit. If you should find a problem with a HugN-Go part,
please contact the Service & Parts immediately. Here are some resources, which will be of help to
you:

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Table Of Contents
Assembly.............................................................................................................................. 10
Unit Diagram ........................................................................................................................ 12
About Your Unit ................................................................................................................... 13
USING HugN-Go ................................................................................................................... 14
I. Control Box .................................................................................................................... 14
II. Charging HugN-Go......................................................................................................... 14
III. Adjusting Lifting Arm Height......................................................................................... 15
IV. Base and Casters ......................................................................................................... 15
V. Adjustable Base (OPTIONAL) ......................................................................................... 16
VI. Arm Support Adjustment............................................................................................. 16
VIII. Hip and Chest Pad Adjustment .................................................................................. 16
IX. Operating the HugN-Go ............................................................................................... 18
Unit Care and Maintenance .................................................................................................. 24
Troubleshooting ................................................................................................................... 26
Parts List .............................................................................................................................. 28
Resource Directory ............................................................................................................... 29
Limited Warranty Certificate................................................................................................. 31

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Assembly
Tools Required:
Scissors
1/2 inch socket or open-end wrench
5/16 inch Allen wrench (provided)
Read below & follow pictures.
NOTE: Two people are required for safe assembly.
NOTE: Your HugN-Go may look different than the following
images.
1.) Inspect shipment and note any
visual damage to box and/or crate
2.) Remove screw located at the
bottom of crate
3.) Lift off exterior box in order to
expose equipment
4.) Examine contents. Report any
damage to equipment immedi-
ately to Mobility Research Service
& Parts Department
6.) Open cardboard harness and
accessories box.
7.) Inspect contents of accessories
box for damage.
8.) Carefully cut all black plastic
straps securing base to pallet.
9.) Remove shrink wrap from all four
casters.
5.) Remove cardboard accessories
box.
10.) Using both people, remove
base from pallet.
NOTE: If you have any questions during installation, please
contact Mobility Research Service & Parts Department for
assistance.
CAUTION: DO NOT USE UTILITY KNIFE
TO OPEN BOX
Assembly Instructions:

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12) Free and remove lifting
mechanism (lifting arm, post, and
arm rest) with two people. While
attaching post, use once person to
support post while other inserts
bolts.
13.) Position the lifting mechanism
in the same direction of base legs.
Align holes on post plate with
base. Insert bolts marked Front
and Rear Bolts in corresponding
holes to secure post.
14.) Insert bolts labeled front and
rear in corresponding front and
rear holes on post plate. Hand-
tighten each of the four bolts to
create room for modified Allen
wrench.
15.) Tighten bolts with the Allen
wrench. Remove stickers labeled
front and rear after post is
attached.
11.) Cut and remove plastic wrap
from base.
16.) Locate actuator cord coming
out from the bottom of the post.
18.) Place control box back into
base.
24) The battery capacity display
should display four solid black bars
indicating a full charge. If the dis-
play does not show any solid black
bars check battery connection.
20.) Verify operation by moving
actuator up/down by pressing the
arrows on the hand switch. If hand
switch fails to operate the actua-
tor, check connections going into
the control box.
21.) Cove wires using the small
metal plate
17.) Plug the actuator cord into
the slot on the control box labeled
1. Slot 1 is located next to the larg-
est slot which is used for the hand
switch.
22.) Carefully remove
remaining packing material to
prepare for use. Device
assembly is complete!
.
CAUTION: DO NOT over tighten the
bolts.

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1
2
3
4
6
12
10
8
5
9
7
Main Assembly
Turn Station Assembly 13
15
14
16
1. Lifting Arm
2. Turn Station Assembly
3. Arm Supports
4. Battery / Charging Cord Compartment
5. Base Frame
6. Directional Locking casters
7. Handle Bars
8. Post
9. Actuator
10. Control Box
11. Total Locking Casters
13. Hand Switch
14. Adjustable Chest Pad
15. Adjustable Arm Support
16. Leg Strap Hook
17. Oxygen Tank Holder (OPTIONAL)
18. Arm Support Pad
19. Adjustable Hip Pads
20. Back Strap Buckle
21. Groin Strap Buckle
22. Hand Grip Adjustment Knob
23. Adjustable Hand Grip
24. Adjustable Hand Grip Knob
25. Adjustable Arm Support Knob
26. Arm Support Wrap
27. Spring Pin for Adjustable Hip Pad
23
18 22
*WARNING: Do not have patients sit on the back strap. Back
strap is designed to support lumber spine.
Unit Diagram
NOTE: Your HugN-Go may differ from images above
19
24
25
26
17
21
20

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About Your HugN-Go
HugN-Go is comprised of several parts.
POST ASSEMBLY: Main support for the upper
section of the HugN-GO. The assembly consists of a
square post, mounting bracket for the actuator, and
base plate for connection to the Base Assembly. The
post is just over two feet in length and is welded to
the base plate. The mounting brackets purpose is to
attach the Actuator to the base, and is also welded
to the base plate as well as against the post. The
base plate has (4) holes located at its corners for
fastening the Post Assembly to the Base.
TURN STATION ASSEMBLY: The Turn-Station
Assembly is a set of components which allows the
support bars to rotate in a circular motion, securing
the patient in the device. The Turn-Station is
connected to the Lift Straps and Lift Arms, and
located at the head of the upper section of the HugN
-GO, Components comprising the Turn-Station
Assembly: square tubing for the strap and arm
connection, gears with arms for connecting the
support bars to the Turn-Station Assembly, housing
for the gears to connect to assembly, protective
chest plate to eliminate gear pinch points, and
additional hardware.
NOTE: Beware of any possible pinch points between the
Lift Arms and Lift Straps when the device is at its high
and low positions.
NOTE: Using Leg Straps as a main means of support may
cause discomfort in the patient’s groin area.
NOTE: It is important that all bolts are tightened prior to
use.
LIFT ARMS: The Lift Arms are (2) square tubes that
are connected to the Post on one end and the Turn-
Station Assembly on the other. The purposes of the
Lift Arms are to transfer the patients’ load to the
base when lifting is in progress. The Actuator is con-
nected to both arms.
TORSO STRAP: The Torso Strap is intended to assist in
stabilizing the patient more securely in the device. It
is comprised of (2) straps with mating Velcro at one
end and a connection to a pin at the other. The straps
also have padding for the back and chest areas to
provide added comfort and support. For cleaning and
maintenance instructions on the straps, refer to
information in the unit care section.
LEG STRAPS: The Leg Straps consist of (2) 110 cm long
adjustable straps with male connectors at both ends.
One male connector end of each strap attaches to a
groin strap hook in front of the patient, on the turn
station assembly. The other male connector end of
each strap runs between the legs and attaches to the
female buckles hanging down behind the patient,
below the arm supports. See Strap Application Points
on Page 17.
ACTUATOR: The Actuator is the mechanism that
raises and lowers the Lift Arms. It consists of a
concentric expanding and retracting circular shaft
that houses a DC motor, worm-gear, and various
components. Its purpose is to provide a means of
adjustability for various patient heights and desired
support.
CONTROL UNIT: The Control Unit is the junction box
for the battery power, handheld switch and contains
electrical safety protection circuitry. The battery
pack and hand switch plug into the control unit.
SUPPORT BARS: HugN-Go unit has two adjustable
handlebars. Each handlebar is attached on opposite
sides of the Turn-Station Assembly. The Support Bars
have a circular tube that extends from the main
square tubing. This circular tubing provides the base
for the hand grips to be attached.
ACTUATOR MOUNTING CAP: A cap is used to
connect the Actuator to the Lift Arms as well as
ensuring a more secure connection. The Actuator
shaft is inserted into a hole in the cap for guaranteed
alignment. The actuator mounting cap is then
connected to the Lift Arms by means of a bolt that
connects the Lift Arms and Actuator Mounting Cap.
BASE: The Base consists of two horizontal bars
connected by two crossbars or U-shaped tubes. The
Base has an open end and a closed end. The closed
end is where the Actuator is mounted and battery
pack and control box are placed. The Base moves
freely over ground by means of Caster wheels.
CASTERS: Two Casters on one side of the Base are
total locking Casters and the two on the opposite side
are directional locking Casters. Casters come pre-
assembled with your unit. Units with the adjustable
base option will have two directional lock casters on
the end with the post and total lock on the end that
opens.

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Functions of
I. Control Unit
Control Unit is the part of the HugN-Go®that con-
trols the adjustment of the actuator. The control
STOP and Plug Icons box consists of the following
features.
 Red ON/OFF Button
 Battery Charge Indicator
 ON and CHARGE LEDs
 Emergency Down Button
Red ON/OFF Button
The emergency ON/OFF Button is the ON/OFF
switch for the HugN-Go. To turn the device on, ro-
tate the red button clockwise and it should pop
outward. To turn the device off press the red but-
ton down. The device also automatically turns off
when connected to a power outlet
ON OFF
Battery Charge Indicator
The Battery Charge Indicator shows the idle charge
on the battery while the device is on. The indicator
displays the charge in 25% increments. 4 solid
black bars indicates a full charge on the battery. A
plug icon appears in the 50% capacity bar when
charge is down to 25%. The HugN-Go®should be
charged when the plug icon appears. When the
battery charge is 0% the display will show a STOP
and a Plug icon, this indicates that the device
needs to be charged as soon as possible. When the
device is turned OFF or is connected to an outlet
the display indicates the STOP and Plug Icons.
100% Charge 25% Charge 0% Charge
II. Charging HugN-Go
HugN-Go is equipped with a 24 volt battery pack
that needs to be charged on a weekly schedule. To
recharge your battery follow the steps below. The
battery and charging cord are located in the com-
partment on the left of the actuator
1.) Remove cover to battery
compartment
2.) Locate charging cord
When the HugN-Go®is plugged in to charge it
automatically shuts off. The HugN-Go®is only
battery powered will not operate while connected
to a power outlet.
 Green LED indicates when the device is
plugged into a power outlet.
 Yellow LED indicates when the HugN-Go®
battery is taking a charge. The LED light shuts
off after the battery is fully charged
The charging current automatically tapers off the
when the batteries are nearly charged. Coil adapter
cord into Battery Compartment and then replace
battery cover.
NOTE: HugN-Go®Battery Should be charged overnight
AT LEAST ONCE PER WEEK.
3.) Plug charging cord into appropriate 110V or 220V
power outlet.
Battery Compartment

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Locking and Unlocking Casters
Total Locking Casters
Total locking casters are indicated by a red
sticker on the locking lever. To lock the total
locking casters, press the tab until the brake snaps
into place. The caster will lock the swivel of the
caster and rotation of the wheel. Locking all four
casters will make the device stationary.
Directional Locking Casters
Directional lock casters are indicated by a green
sticker in the locking lever. To lock the
directional locking casters, press the tab and align
the caster with the frame. Once Aligned this locks
the swivel of the casters and is beneficial for
walking in a straight path.
NOTE: While locking the caster prevents rolling of the
unit, it DOES NOT prevent the unit from sliding on a
sloped, slippery floor. The unit should only be used on a
flat floor away from stairs or ramps. NEVER leave a
patient unattended in the unit.
BRAKE
STEER
Press tab to lock Locked Caster
Functions of
III. Adjusting Lifting Arm Height
The HugN-Go®powered lifting arm is raised and
lowered by a hand switch with one up and one
down arrow.
Raising the Lifting Arm
Depress the button with the up arrow on the
hand switch. Release the button when the lifting
arm is at the desired height.
Lowering the Lifting arm
Depress the button with the down arrow on the
hand switch. Release the button when the lifting
arm lowers to the desired height.
Lowered Raised
NOTE: Your HugN-Go may differ from images above
IV. Base and Casters
HugN-Go® is equipped with four casters. Each base
has two total locking casters and two directional lock
casters. On the standard HugN-Go® base design the
total locking are mounted on the left leg the
directional locking are mounted on the right. On the
adjustable base the directional lock casters are
mounted on the post side of the base and the total
lock casters are on the opening side of the base.
Directional
Total
Total
Directional
Standard Base
Adjustable Base

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Functions of
VI. Arm Support Adjustment
The arm support and hand grips on the support interfaces
allow for position adjustment. Each component can be
adjusted by loosening its corresponding knob. Once in the
desired position, tighten each knob until secured.
V. Adjustable Base (OPTIONAL)
The HugN-Go has an optional base configuration that opens
(up to 34 inches) allowing it access to a patient in a wide
wheelchair, and closes to maneuver through narrow doorways
(as little as 24 inches).
Press outward on HugN-Go
legs near open end casters
to open the base for use
with wide wheelchairs
Press inward on HugN-Go
legs near open end casters
to close the base for
moving through narrow
openings .
Instructions for using Adjustable Base
1. Open HugN-Go base to
maneuver the HugN-Go around
wheelchair while the base is
open.
2. Press Up button to Lift patient
out of wheelchair. Move HugN
-Go forward as patient being
lifted.
3. Walk over ground with base
open or close base to narrow
device while walking.
VII. Hip and Chest Pad Adjustment
The hip pads and chest pad on the support interfaces allow for
position adjustment to maximize comfort and support for the
patient while secured within the HugN-Go.
To adjust each hip pad pull down on the spring pin securing
the pad in place. Once the spring pin is disengaged, slide the
hip pad to the desired stance away from the arm support.
Release the spring such that the hip pad support is secured in
one of the three locking positions.
NOTE: Your HugN-Go may differ from images above

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Functions of
NOTE: Your HugN-Go may differ from images above
VIII. Strap Application Points
One end of the leg strap attaches to the leg strap hooks in
front of the patient, on the turn station assembly. The
other end of the leg strap runs between the legs and
attaches to the buckles hanging down behind the patient,
below the arm supports.
Position the back strap such that the back pad sits in the
middle of the patients back
WARNING: Do not have patients sit on the back strap.
Back strap is designed to support lumber spine.
To adjust the chest pad, loosen the knob securing the
chest pad in place. Raise or lower the pad to the desired
height. Tighten the knob to secure the chest pad at the
desired height.
Attach the back strap to the arm supports via the
horizontal buckles on both arm supports
Fully extend each hip pad to remove from arm support.
Hip pad can be adjusted to provider additional comfort on
the torso. The bottom edge of hip pad support is curved
to provide comfort resting on the pelvic bone or under
arm
DownUp

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IX. Operating
1. Prepare new chair surface for patient. 2. Attach the padded groin straps to the associated
hooks on the support bars.
3. Bring HugN-Go as close as possible to seated patient
with open end of base facing patient.
4. Using the hand switch lower the lifting arm to a low
position level with the patient.
5. Lock all four casters. 6. Pass the two groin straps between the legs to the
back. The straps should be positioned to support the
thigh. Connect the male buckle to the vertically
positioned female buckle below the arm supports.
5. Connect the back support strap buckles on both sides,
and tighten so that the patient’s chest is in contact
with the chest pad.
6. Allow elbow and forearms to rest on padded arm
support. Adjust arm supports, hip pads, and chest
pads as needed to ideal positioning and comfort. For
additional arm support, use optional Velcro straps.
Transferring Patients from One Seated Surface to Another.

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Transferring Patients from One Seated Surface to Another. (Continued)
Operating
7. When ready to transfer, unlock all four casters. Press
up arrow to lift patient up from surface while rolling
HugN-Go forward and away from chair/bed. Move
device and patient in front of desired surface.
8. Roll device back slightly toward chair/bed while
pressing down arrow. Once patient is seated securely,
detach all buckles and straps.
Transferring Patients into standing
1. Bring HugN-Go in front of patient with open end of
base facing patient. Have patient scoot to front of
chair.
2. Using the hand switch lower the lifting arm to a low
position level with the patient.
3. Connect the groin straps to the vertical female buckles
below the arm supports (behind/to the side of
patient).

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Operating
A. Pass the groin strap under the thigh to the front.
B. Pull free end toward groin to encourage strap to
position itself at the top of the thigh, just under
the buttocks.
NOTE: Proper positioning of the groin straps will
require shifting the patient’s weight to the opposite
hip and/or lifting the leg as you pass the strap under.
C. Connect the front buckle of the groin strap to its
associated hook on the support bars.
D. Repeat on opposite leg.
4. For patients requiring more assistance to stand:
5. Bring HugN-Go as close as possible to patient. 6. Lock all four casters.
7. Connect the back support strap buckles on both sides,
and tighten so that the patient’s chest is in contact
with the chest pad.
8. Allow elbow and forearms to rest on padded arm
support. Adjust arm supports, hip pads, and chest
pads as needed to ideal positioning and comfort. For
additional arm support, use optional Velcro straps.