Quickie puma 20 User manual

Puma 20 / 40
TECHNICAL MANUAL EN
Powered wheelchair

Puma 20/402 |

Puma 20/40 | 3
© 2016 Sunrise Medical
All rights reserved.
The information provided herein may not be reproduced and/or published in any form, by print, photoprint, microlm or any other
means whatsoever (electronically or mechanically) without the prior written authorization of Sunrise Medical.
The information provided is based on general data concerning the construction known at the time of the publication of this
manual. Sunrise Medical executes a policy of continuous improvement and reserves the right to changes and modications.
The information provided is valid for the product in its standard version. Sunrise Medical can therefore not be held liable for
any damage resulting from specications of the product deviating from the standard conguration. Illustrations contained in the
manual may deviate from the conguration of your product.
The information made available has been prepared with all possible diligence, but Sunrise Medical cannot be held liable for any
errors contained in the information or the consequences thereof.
Sunrise Medical accepts no liability for loss resulting from work executed by third parties.
Names, trade names, trademarks etc. used by Sunrise Medical may not, as per the legislation concerning the protection of trade
names, be considered as being available.

4 | Table of content Puma 20/40
Table of content
1 Introduction........................................................................................................................................................... 6
1.1 This manual 6
1.2 Identicationoftheproduct 6
1.3 Symbols used in this manual 6
2 Safety ................................................................................................................................................................... 7
2.1 MaximumUserweightreductionwhenPuma20optionsareinstalledonaPuma40! 7
2.2 Personnelqualication 7
2.3 Cautions and warning statements 7
2.4 Used decals on the wheelchair 9
3 Tools,partsandcomponents ............................................................................................................................. 10
3.1 Tools 10
3.2 Tools electronics 10
3.3 Driving programs 10
4 Spareparts......................................................................................................................................................... 11
4.1 Useofthepartslists 11
4.2 Carrier and seat adjustments 12
1 BatterytrayandsuspensionandchairinterfacePuma20/40(allversions) 14
2 DahlcardockingsystemPuma40FWD(onlyi.c.w.SedeoPro+) 15
3 DahlcardockingsystemPuma40RWD(onlyi.c.w.SedeoPro+) 16
4 SuspensionarmandmotorsPuma40>October2016 17
5 SuspensionarmandmotorsPuma40<November2016 18
6 SuspensionarmandmotorsPuma20>October2016 20
7 SuspensionarmandmotorsPuma20<November2016 21
8 CastorforksandwheelsPuma40/5-spokewheels>October2016 22
9 CastorforksandwheelsPuma40/3-spokewheels>October2016 24
10 CastorforksandwheelsPuma40<November2016 25
11 CastorforksandwheelsPuma20(allversions) 27
12 CoversPuma40/5-spokewheels>October2016 29
13 CoversPuma40/3-spokewheels>October2016 30
14 CoversPuma40<November2016 31
15 CoversPuma20>October2016 32
16 CoversPuma20<November2016 33
17 TiltandliftmodulesPuma40(allversions) 34
18 TiltmodulesPuma20(allversions) 35
19 KerbclimberPuma20/40(allversions) 36
20 DirectaccessPuma20/40(allversions) 37
21 AttendantZ-steering(onlyfortheNorwegianmarket) 38
4.3 Wiring and modules Shark 39
4.4 WiringandmodulesR-net 46
4.5 WiringandmodulesDX2 52
4.6 WiringandmodulesVR2 58
5 Serviceinstructions ............................................................................................................................................ 67
5.1 Maintenanceplan 67
5.2 Cabling 68
5.3 Assembly,replacementandadjustmentinstructions 69
5.3.1 ReplacingPuma20motors 69
5.3.2 Convertingfrontwheeldrive(FWD)torearwheeldrive(RWD)andviceversa,
Puma40/5-spokewheels>October2016 70
5.3.3 Convertingfrontwheeldrive(FWD)torearwheeldrive(RWD)andviceversa,
Puma40/3-spokewheels>October2016 79
5.3.4 Convertingfrontwheeldrive(FWD)torearwheeldrive(RWD)andviceversa,
Puma20/40<November2016 89

Tableofcontent|5
Puma 20/40
5.3.5 Mountingthekerbclimber(RWD,allPuma-versions) 98
5.3.6 Replacingthecarbonbrushes,Puma40/5-spokewheels>October2016 100
5.3.7 Replacingthecarbonbrushes,Puma40/3-spokewheels>October2016 104
5.3.8 Replacingthecarbonbrushes,Puma40<November2016andPuma20(allversions) 108
5.3.9 Replacingthedrivewheel,indoor/outdoor,Puma40/5-spokewheels>October2016 112
5.3.10 Replacingthedrivewheel,indoor/outdoorPuma40/3-spokewheels>October2016 114
5.3.11 Replacingthedrivewheel,indoor/outdoor,Puma40<November2016 116
5.3.12 Replacingthedrivewheel,indoor/outdoor,Puma20(allversions) 119
5.3.13 Replacingthetubeand/ortyreofadrivewheel,Puma40/5-spokewheels>October2016 121
5.3.14 Replacingthetubeand/ortyreofadrivewheel,Puma40/3-spokewheels>October2016 124
5.3.15 Replacingthetubeand/ortyreofadrivewheel,Puma20/40<November2016 127
5.3.16 Replacingthecastorwheel,allPuma-versions 131
5.3.17 Replacingthetyreand/ortubeofthecastorwheel,allPuma-versions 133
5.3.18 Replacingthecastorfork,allPuma-versions 136
5.3.19 Mountingthedirectaccess,allPuma-versions 138
5.3.20 MountingtheattendantsteeringonbackrestframeSedeoPro+,allPuma-versions 139
5.3.21 MountingtheattendantZ-steeringmechanismeSedeoPro+(onlyforNorwegianmarket) 140
5.3.22 Replacingthebatteries,allPuma-versions 141
5.3.23 Replacingthepowermodule,allPuma-versions 145
5.3.24 Replacingthemudguards,Puma40/5-spokewheels>October2016 147
5.3.25 Replacingthemudguards,Puma40/3-spokewheels>October2016 149
5.3.26 Replacingthemudguards,Puma20/40<November2016 151
5.3.27 Replacingthecolouredcovers(allPuma40-versions,notvalidforPuma20) 153
5.3.28 Replacingtheanti-tipwheelsandbracket,allPuma-versions 155
5.3.29 Adjustingtheseatingheight,allPuma-versions 156
5.3.30 Adjustingthecentrepointofgravity,allPuma-versions 161
5.3.31 Adjustingthemechanicalseattilt,allPuma-versions 164
5.3.32 Adjustingtheelectricalseattilt0-25°,allPuma-versions 165
5.3.33 Adjustingtheelectricalseattilt0-45°, theminimumtiltangle(0–9°),allPuma-versions 167
5.3.34 Adjustingtheelectricalseattilt0-45°,themaximumtiltangle(<45°)),allPuma-versions 169
5.4 Seattiltcongurationtables 171
5.5 Guidelinestosolveshimmyproblems 179
6 Trouble shooting............................................................................................................................................... 180
6.1 Sharkfaultndingtable 180
6.2 R-netfaultndingtable 181
6.3 DX2faultndingtable 185
6.4 VR-2faultndingtable 189
7 Technicalproductinformation........................................................................................................................... 192
7.1 CE Declaration and standards 192
7.2 Technical information 192
8 Warranty........................................................................................................................................................... 195
8.1 Denitionsofterms 195
8.2 Warrantyperiodtable 195

Puma 20/406 | Introduction
1 Introduction
1.1 This manual
This manual contains the instructions for repairs and general maintenance. Mechanics who do repairs on this wheelchair must be
well trained and familiar with the repair methods and the maintenance of the wheelchair.
Always make sure that the work is carried out safely, particularly with respect to procedures requiring the wheelchair to be lifted
up.
We advise that you contact our service department before doing repair work on a wheelchair that has been involved in an
accident.
The following specications are important when ordering parts:
• Model
• Year of manufacture
• Colour
• Identication number
• Part number
• Name of the part concerned
This information is provided on the identication plate. See 'Identication of the product'.
Available documentation
The following technical documentation is available / required to service this wheelchair:
• User manual
• Service manual
Service and technical support
For information concerning specic settings, maintenance or repair works please contact your supplier. He is always prepared to
help you.
Ensure you have at hand:
• Model
• Year of manufacture
• Identication number
This information is provided on the identication plate. See 'Identication of the product'.
1.2 Identication of the product
The identication plate contains the following data:
A. Model
B. Year of manufacture
C. Identication number
D.Use area indoors or outdoors
E. Maximum load in kg
1.3 Symbols used in this manual
Warning symbol
Follow the instructions next to this symbol closely.
Not paying careful attention to these instructions could result in physical injury or damage to the wheelchair or the
environment.
Reference symbol
The symbol refers to a separate user manual. This reference will indicate the specic user manual and the section
to which is being referred.
Pull the charge cord out of the battery charging connection of the electric wheelchair before carrying out any maintenance on the
wheelchair.

Puma 20/40 Safety | 7
2 Safety
2.1 Maximum User weight reduction when Puma 20 options are installed on a Puma 40!
In case one of the following Puma 20 options is installed on a Puma 40 carrier, the maximum user weight is reduced to 136 kg:
• Sedeo Lite seating system (or any Sedeo Lite component)
• Puma 20 motors
• Puma 20 Comfort suspension
• Puma 20 Electrical tilt adjustment (0 - 25º)
2.2 Personnel qualication
Service technicians:
Repairs may only be carried out by trained and authorised service technicians.
During the execution of their work, they are at all times fully responsible for the fullment of locally applicable safety guidelines
and standards.
Temporary employees and persons in training may only carry out repair and replacement work under the supervision of an
authorised service technician.
2.3 Cautions and warning statements
Safety
Safety information is indicated with the warning symbol.
• Follow the instructions carefully next to these warning symbols! Not paying careful attention to these instructions could result
in physical injury or damage to the wheelchair or the environment. Where ever possible, safety information is provided in the
relevant chapter.
Temperature
• Avoid physical contact with the wheelchair’s motors at all times. Motors are continuously in motion during use and can reach
high temperatures. After use, the motors will cool down slowly. Physical contact could cause burns.
• If you do not use the wheelchair, ensure that it is not exposed to direct sunlight for lengthy periods of time. Certain parts of the
wheelchair, such as the seat, the back and the armrests can become hot if they have been exposed to full sunlight for too long.
This may cause burns or allergic reactions to the skin.
Interference precautions
Precautions in combining seat adjustment settings
When tting and optimizing different seating settings and functions, professionals should be aware that not all settings can be
combined over the full range. There are limitations to take into account when using electrical tilt, although unlikely in average
tting situations*. Combining extremer settings can cause the back of the seat frame to touch the carrier when tilting. This should
be avoided since it could damage the wheelchair and can be avoided by making some concessions to one or more settings.
Practical guidelines
When tting a Puma 20/40 with electrical tilt to the needs of a specic client, professionals should check that the seat frame can
tilt freely without the covers with reector at the back interfer with the carrier.
When to expect interference?
Interference is most likely to occur at low seat heights, especially in combination with large seat depth and centre of gravity set to
the rear of the wheelchair. For detailed information, please refer to the seat tilt conguration tables.
How to avoid interference?
You can resolve interference by:
• Making the seat depth smaller (see seat adjustments, backrest adjustment)
• Positioning the center of gravity forward (see seat adjustments, centre of gravity setting)
• Increasing the seat height (see seat adjustments, seat height adjustment)
• Choosing a different tilt module, an alternative mounting of the 0- 25° tilt module (see seat adjustments, adjusting the electrical
seat tilt) or no tilt at all.
• Also see the seat tilt conguration tables.
* In practice this rarely leads to problems. Firstly because interference mainly occurs when combining a low seat height and large seat depth, settings that rarely
coincide in practice. Usually a low seat height means 'small under leg length', 'small person' so small seat depth. Secondly, in most cases a satisfactory solution can
be created all the same.

Puma 20/408 | Safety
Seat adjustment factory settings
Sunrise Medical HCM will deliver a Puma wheelchair with default factory settings. These settings depend on the options ticked on
the order form. When a conguration is ordered that causes interference, Sunrise Medical HCM applies modied factory settings
and informs the customer of this via a note included in the wheelchair delivery. The seat tilt conguration tables also provide
detailed information about factory settings.
Moving parts
• A wheelchair has moving and rotating parts. Contact with moving parts may result in serious
physical injury or damage to the wheelchair. Contact with the moving parts of the wheelchair
should be avoided.
• Wheels (turning and castor)
• Electric tilt in space adjustment
• Electric high/low option
• Electric backrest adjustment
• Electric elavating legrests
Electromagnetic radiation
The standard version of your electric wheelchair has been tested on the applicable requirements
with respect to electromagnetic radiation (EMC requirements) In spite of these tests:
• it cannot be excluded that electromagnetic radiation may have an inuence on the wheelchair. For example:
• mobile telephony
• large-scale medical apparatus
• other sources of electromagnetic radiation
• it cannot be excluded that the wheelchair may interfere with electromagnetic elds.
For example:
• shop doors
• burglar alarm systems in shops
• garage door openers
In the unlikely event that such problems do occur, we request that you notify your supplier immediately.
In congurations tted with an Intelligent Seating Module (ISM) and R-net controller, it is possible that extreme electrical
discharge situations (due to static electricity) may cause a fault message (‘ISM over-current’) ashing on the screen. If this occurs
the wheelchair can be turned off for a few seconds and back on again to clear the fault.
Decals and instructions on the wheelchair
Decals and instructions on the wheelchair
• The signs, symbols and instructions afxed to the wheelchair comprise part of the safety facilities. They must never be covered
or removed. They must remain present and clearly legible throughout the entire lifespan of the wheelchair.
• Replace or repair all illegible or damaged signs, symbols and instructions immediately. Please contact your supplier for
assistance.

Puma 20/40 Safety | 9
2.4 Used decals on the wheelchair
Check manual before using
Danger. Hot surfaces. Motors can get hot during the operation of the chair.
left-hand
(Puma 20 and older versions of Puma 40)
‘Drive’ mode: freewheel lever inwards/upwards
‘Push’ mode: freewheel lever outwards/downwards
Don’t put the freewheel switch in ‘Push’ mode on a slope
Battery charging connection
Attachment point of the tie-down system for transportation in a vehicle.
Danger of crushing!
Use caution when swinging the controller aside to avoid getting anything crushed.
Trap danger. Danger of getting ngers jammed.
right-hand
‘Drive’ mode: freewheel lever inwards/upwards
(Puma 40)
‘Push’ mode: freewheel lever outwards/downwards
Don’t put the freewheel switch in ‘Push’ mode
on a slope

Puma 20/4010 | Tools, parts and components
3 Tools, parts and components
3.1 Tools
The tools below are needed for various mechanical settings and maintenance:
Quantity Description Size (mm)
1 Screwdriver, medium 5
1 Screwdriver, crosshead -
1 Hammer (plastic) -
1 Chaser -
1 Pair of wire cutters -
1 Circlip pliers -
1 Water pump pliers -
2 Open ended spanner 10, 13
2 Ring spanner 10, 13
1 Torque wrench, socket 5, 8, 10, 13, 5/16
1 Torx key T30
1 Allen key 2, 4, 6, 8
1 Loctite 243 -
1 Loctite 270 -
# Tie wraps
Remark Size: the EU key width (of the relevant tool).
Use only high-quality tools for the adjustment(s) described.
Make sure that the hexagon of the spanner is attached securely to the hexagon of the fastening article. This prevents the 'rotation'
of hexagons of fastening articles and spanners that may affect proper adjustment.
3.2 Tools electronics
The following tools are needed for various electronic settings:
Article
numbers Description
DX2 DX Shark Rnet Pilot+ VR-2 PC Hand
Brand
1001893 Shark Programming adaptor (DK-ADAPT) X X Dynamic
00355.0440 Hand Held Programmer (DX-HHP-GDW) X X X X Dynamic
1009567 Programming adaptor for DX2, Shark, A-series and R-series
(DWIZ-ADAPT) X X X* X X Dynamic
00355.0469 Wizard programming cable (GSM61171) X X X X Dynamic
1003236 Dynamic Wizard USB set (DWIZ-KIT + DWD-OEM-U) X X X X Dynamic
9006857 R-net Diagnostic Test Tool (D50996) X X PGDrivesTechnology
9006858 R-net Programming cable for R-net DTT (SA79174) X X PGDrivesTechnology
PR0111 Pilot+ Hand Held Programmer PP1B (D49511) X X X PGDrivesTechnology
9006859 VR-2 Programming cable for R-net DTT (SA79176) X X PGDrivesTechnology
PR0200 Pilot+ PC Programmer A (D50144) X X X PGDrivesTechnology
PR0210 PG Pilot+ PC Programmer B (D50145) X X X PGDrivesTechnology
9003295 R-net PC Programmer OEM (D50611) X X PGDrivesTechnology
9003296 R-net PC programmer Dongle OEM X X PGDrivesTechnology
X* = except the Hand Help Programmer
3.3 Driving programs
The driving programs for Sunrise Medical products can be found on our Web IQ programming congurator website.
To download driving programs:
• Open your web browser
• Go to http://www.sunmedwebiq.com
• Enter your user name and password. Alternatively follow the instructions on the screen to request a customer login and
password.
• You will be logged on
• Accept the website terms of use
• In the navigation pane on the left, click ‘Sunrise HCM Powerchairs’
• Download the .ZIP le and nd the les that correspond to your product conguration.
For more information about the use of Web IQ, in the navigation pane on the left, click ‘Support Documentation’ and download
the Web IQ Dealer manual (OM-QDELPHI-Web IQ…).