Living Earth Crafts CLOUD 9 User manual

OPERATION MANUAL
CLOUD 9™ LIFT TABLE
For Tables Manufactured
January 2002 – Current
[phone] [phone]
Fax: [phone]
REV. C-April. 2007

Operation manual – Cloud 9
03/05/08
1
CAUTION!
READ ALL INSTRUCTIONS BEFORE USING YOUR NEW CLOUD 9
PAY SPECIAL ATTENTION TO USE OF SUPPORT BARS
FAILURE TO USE SUPPORT BARS PROPERLY
COULD VOID YOUR WARRANTY
SEE PAGE 6
OPERATION MANUAL
Living Earth Crafts
Cloud 9 Electric Lift
Your new Living Earth Crafts Cloud 9 Electric Lift table is an electronically operated
table. This manual will assist you in operating and caring for your new table.
Section 1: IMPORTANT SAFETY INSTRUCTIONS ...................................... page 2-4
Section 2: OPERATING YOUR TABLE......................................................... page 5-6
Section 3: SPECIAL FEATURES.......................................................................page 7
Section 4: MAINTENANCE............................................................................ page 8-9
Section 5: TROUBLE SHOOTING ..................................................................page 10
Section 6: TECHNICAL PROBLEMS ..............................................................page 11
Section 7: WARRANTY ...................................................................................page 12
Section 8: SPECIFICATIONS ..........................................................................page 13

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Section 1
CLOUD 9 TABLE
IMPORTANT SAFETY INSTRUCTIONS
FOR COMMERCIAL USE ONLY
When using an electrical furnishing, basic precautions should always be followed,
including the following:
Read all instructions before using the CLOUD 9 TABLE.
DANGER- To reduce the risk of electrical shock:
1) Always unplug this furnishing from the electrical outlet before cleaning.
WARNING- To reduce the risk of burns, fire, electric shock, or injury to persons:
1. Unplug from outlet before putting on or taking off parts.
2. Close supervision is necessary when this furnishing is used by, or near
children, invalids, or disabled persons.
3. Use this furnishing only for its intended use as described in these instructions.
Do not use attachments not recommended by the manufacturer.
4. Never use this furnishing if it has a damaged cord or plug, if it is not working
properly, if it has been dropped or damaged, or dropped into water. Return the
furnishing to a service center for examination and repair.
5. Keep the cord away from heated surfaces.
6. Never operate the furnishing with the air openings blocked. Keep the air
openings free of lint, hair and the like.
7. Never drop or insert any object into any opening.
8. Do not use outdoors.
9. Do not operate where aerosol (spray) products are being used or where
oxygen is being administered.
10. To disconnect, turn all controls to the off position, then remove plug from
outlet.
11. WARNING, MOVABLE PARTS- Risk of Injury- Keep children away from
extended Table Lift, Back Support or Leg Support.
12. WARNING: Risk of Electric Shock-Connect this furnishing to a properly
grounded outlet only. See Grounding instructions.
13. Make certain that the cord and plug are maintained in good condition and are
not allowed to become damaged while in use. Avoid positioning the cord in the
traffic lane and it is always kept out of the way. Take this furnishing out of
service immediately if the cord or plug becomes damaged in any way.
14. If this furnishing is not in use, the cord needs to be rolled up and stored out of
the way to avoid damage.
SAVE THESE INSTRUCTIONS

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3
Section 1, Continued
IMPORTANT SAFETY INSTRUCTIONS
Cloud 9
CAUTION!
When lowering any section of the table, make sure that no supplies or any part of
yours or your client’s body is between the top of your table and its base. This could
result in injury, or could damage your table as well as the item.
When lowering the table height, be sure there are no foreign obstacles underneath
your table. This could damage your table.
1 Maximum lifting capacity of 500 lbs. Maximum load limit for back section 100 lbs.
Maximum load limit for leg section 35 lbs.
2 Never set anything under the table frame.
3 Never operate your table on an uneven surface. Adjust the leveling feet so that
the table is stable.
4Never operate your table with unequally distributed weight such as sitting on the
foot or head section while raising or lowering it.
5 Never raise the head or foot section with a client in the prone position (face-
down).
6 Never use or store your table in a wet or very humid environment. Water and
excessive moisture can damage the electrical components. Evidence of
exposure to water or moisture will void your warranty.
7 Never use the side arms as handholds or body support mechanisms, especially
when sitting or clients on or off the table.
8 Never attempt to use the foot lift section to support concentrated weight such
as sitting or standing.
SAVE THESE INSTRUCTIONS

Section 1, Continued
IMPORTANT SAFETY INSTRUCTIONS
Cloud 9
GROUNDING INSTRUCTIONS
This product must be grounded. If it should malfunction or breakdown, grounding provides a
path of least resistance for electric current to reduce the risk of electric shock. This product is
equipped with a cord having an equipment-grounding conductor and grounding plug. The plug
must be plugged into an appropriate outlet that is properly installed and grounded in
accordance with all local codes and ordinances.
DANGER- Improper connection of the equipment-grounding conductor can result in a risk of
electric shock. Check with a qualified electrician or serviceman if you are in doubt as to
whether the product is properly grounded. Do not modify the plug provided with the product-if
it will not fit the outlet, have a proper outlet installed by a qualified electrician.
This product is for use on a nominal 120-volt circuit and has a grounding plug that looks like
the plug illustrated in sketch (A) below. Make sure that the product is connected to an outlet
having the same configuration as the plug. No adapter should be used with this product.
SAVE THESE INSTRUCTIONS
Operation manual – Cloud 9
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4

Section 2
OPERATING YOUR TABLE
X
Y
Z
[
½¾
Adjusting your table: Your table is the
ultimate in versatility and comfort. Fully
articulating with the push of a button. It
positions perfectly for massage, facials,
waxing, pedicures and more spa and medi-spa
treatments.
To begin, examine the hand control and notice
there are four areas of your bed that can be
adjusted. Starting from the top of the hand
control, and moving down:
Button #1 – Back Tilt Adjustment. The top button will adjust the back tilt. Push the
area to the left side of the image, and the back tilt will raise. Push the area to the right
of the image, and the back section will lower.
Button #2 – Thigh (Upper Leg) Adjustment. The second set of buttons down from
the top of your hand control adjusts the thigh or upper leg section of your table. Push
the area to the left side of the image, and the thigh/upper leg section will raise. Push
the area to the right of the image, and the thigh/upper leg section will lower.
Button #3 – Table Height Adjustment. The third set of buttons down from the top of
your hand control adjusts the height of your table. Push the area to the left side of the
image, and your table will raise. Push the area to the right of the image, and your
table will lower.
Button #4 – Calf (Lower Leg) Adjustment. The bottom set of buttons on the hand
control adjusts the calf or lower leg section of your table. Push the area to the left side
of the image, and the calf/lower leg section will raise. Push the area to the right of the
image, and the calf/lower leg section will lower.
Go to next page for additional suggestions on client comfort!
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Helpful Suggestions on Positioning your Cloud 9
For Pedicures: Begin with the Cloud 9 at its lowest height setting. The back rest
should be raised to a comfortable position. Before the client is in the chair, remove the
footrest, then raise the thigh section approximately 3 inches. Next, lower the footrest
section all they way down. Positioning the chair in this order will prevent a “sliding off”
sensation for your client.
For Massage: There are two support bars located underneath the thigh section.
These were designed to provide extra stability when the Cloud 9 is used in the flat,
massage position. You can locate these support bars at the foot end of the table,
underneath the shroud. The Thigh Section must be raised approximately 2 inches
before the support bars can be used. Be sure to slide them back into the shroud when
not in use.
CAUTION!
The support bars described above must be in use when ever there
is weight in excess of 15 lbs placed on the thigh section. Without
these support bars in place the thigh section is NOT a weight
bearing surface. Sitting, or placing excess weight, on the thigh
section without these bars in place may void your warranty.
Removable footrest section is not a weight bearing surface. Weight
placed on the footrest should never exceed 35lbs
Never try to lower the calf section of your table lower than flat while
the support bars are extended. This could damage your table and
void your warranty.

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Section 3
SPECIAL FEATURES
Cloud 9
Your Cloud 9 comes complete with everything you need:
•Salon Pillow & Neck Roll
•Deluxe Adjustable Face Cradle
•Flexible Side Arms
•Removable Footrest
1. Deluxe Adjustable Face Cradle. Tilts to any desired angle, and adjusts vertically
to fit your large chested clients. To adjust the angles, first insert the face cradle
dowels into the proper designated holes at the head end of your table. Firmly
grasp the cam lever and flip it “up”. This releases all tensions. Position the face
cradle to the desired angle. (Notice the face cradle “lifts” in the chin area, and
angles down and up.) While holding the desired position in place with the left
hand, use the right hand to flip the cam lever “down” – thus locking it into place.
Adjustments to the face cradle can be made with a client on the table, but you
should exercise extreme caution and make sure that you support the face cradle
and the client’s head before releasing the cam lever.
2. Flexible Side Arms. It is recommended that you remove the flexible side arms
prior to your client getting into the chair, and prior to the client exiting the chair.
The metal tips of the dowels are grooved, to help hold the arms securely in place.
Grab the arm at each end, and pull firmly towards you. If need be, squeeze the
arm by pushing the ends towards each other to loosen the tension. It is easiest to
remove and replace the arms from a flat table top position, but the procedure can
be performed at any angle. A word of caution: Never use or allow your clients to
use the side arms as handholds or body support mechanisms, especially when
setting clients on or off the table.
3. Removable Footrest. The footrest will need to be removed when your Cloud 9 is
being used for pedicure treatments. To remove, loosen the knobs, located on the
underside of the footrest. Footrest can now be removed. When replacing the
footrest, always be sure to tighten the knobs for a secure hold.
4. Support Braces. Underneath the Calf or Lower Leg section of your table, you will
notice support braces tucked into the shroud or skirt of your table. You can easily
recognize the support braces as they have vinyl pull straps at the end. The support
braces can be used to give additional support to the foot section of your table,
when deep tissue massage or similar treatments require the additional support.
The Calf Section should be raised slightly to allow easy movement of the Support
Braces. Simply pull them towards you to full extension of the brace. You can now
lower the Calf Section of the table so it rests on the Support Braces. To return the
braces to their original position, slightly raise the Calf Section of the table, and
push the Support Braces back under the shroud or Skirt of the table. A word of
caution: While the support braces are designed to support your table top, do not
try to lower the Calf Section any lower than flat, while the dowels are out. This
could damage your table.

Operation manual – Cloud 9
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Section 4
MAINTENANCE
Cloud 9
Your new Cloud 9 table is relatively maintenance free. The motor and lift column are
enclosed, so no cleaning or lubrication of these components is required.
Here are some tips for proper maintenance of your table:
1. After each and every treatment on your table, clean thoroughly, removing all oil
residue. This and other residues may cause the vinyl to dry out and become brittle.
We recommend using the product ViraGuard® (sold by Living Earth Crafts) which
also disinfects. Spray the vinyl and rub gently with a soft cloth. A solution of 1
part mild detergent (such as liquid dishwashing detergent) to 10 parts warm water
may also be used. Simple Green is another alternative. A more thorough cleaning
is recommended on a weekly basis.
Use caution when attempting to remove stains as you could damage your vinyl.
Any stains should be treated immediately with a solution of 1 part alcohol to 10
parts water. Restore the luster to the spot with a light application of spray furniture
wax.
CAUTION!
DO NOT USE ACETONE, PAINT THINNER, BLEACH,
ARMOR ALL TYPE OR INDUSTRIAL CLEANERS.
These will damage the vinyl’s protective coating.
2. It is recommended that you check the foot adjustment to be sure the table is level
and stable. This should be done during the initial set-up, each time you move your
table, and periodically depending on usage.
The “level or balance” of your table is very important, both during the initial set up
and on a routine basis. The balance of the table is adjusted with the leveling feet,
located on the bottom of each leg. You will need (2) open end wrenches – ½” and
9/16”.
Begin by taking a visual inspection of the flat bottom foot of each leg. Notice two
hex nuts on each leveling foot. The upper hex nut is adjustable and secures the
leveling foot in place, while the lower nut is stationary, and allows you to raise and
lower each leveling foot independent of each other. This is necessary as floors
and carpet may not be 100% level or flat. The most common symptom of an
unbalanced table is unusual rocking of the entire bed. To determine which foot to

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Section 4 - Continued
MAINTENANCE
Cloud 9
adjust, attempt to “rock” your table. If your table rocks, the leg that is “off the
ground” is the one that will need adjusting. Once your diagnosis has been made,
proceed as follows:
a. Using the 9/16” wrench, loosen the upper hex nut until it no longer touches
the upper leg.
b. Using the ½” wrench on the lower hex nut, raise or lower the entire foot as
necessary. Counterclockwise will lower the overall height; clockwise will
raise the overall height. Continue with the adjustment of the lower hex nut
until the black round foot is completely flat to the ground and the table no
longer rocks.
c. To lock into place, use the 9/16” wrench to reposition the upper hex nut so
that is secure and tight against the upper leg.
d. Test all legs to ensure that the upper hex nut is tight against the upper leg
and secure in place.

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Section 5
TROUBLE SHOOTING
Applies to All Cloud 9 Table Models
If you are experiencing technical difficulties with your Cloud 9, we ask that you
perform these trouble shooting techniques prior to contacting Living Earth Crafts.
Special Note: The hand control does not function when more than one button is
pushed simultaneously. Please push one button at a time.
Special Note: Be sure to inform your customers that the armrests are flexible and are
not intended for support when getting on or off the chair. Excessive pressure on the
armrests may cause damage to them and to the upholstery.
Table does not raise or lower:
1. Check to make sure the outlet in your room is receiving power. This can be
done by plugging in a hairdryer or small appliance and turning it on.
2. If you have a dimmer in the room, make sure the dimmer switch is turned to full
power, then retest your table.
If you are unable to resolve the problem with your table, please refer to Section 6,
Technical Problems, and contact Living Earth Crafts.

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Section 6
TECHNICAL PROBLEMS
Applies to All Cloud 9 Table Models
With proper maintenance, your Living Earth Crafts table is designed to give you years
of trouble free operation. If you should have a problem with your table, do not attempt
to repair the table yourself. This will void the 2-year warranty that covers your table
against defects in material and workmanship. It covers repairs only if you follow these
steps:
1. Call 800-358-8292or [phone]
Our Customer Service Representative will ask you to provide the following
information:
a) your table’s serial number (located on the underside of the head
section of the table top)
b) a description of the problem
2. Our representative will coordinate a technician in your area if one is available. The
technician will contact you to arrange for a convenient time for on-site service. This
service is scheduled during normal business hours, 8.AM to 5.PM, Monday through
Friday.
3. You will need to allow the technician access to your table at the scheduled time. If
there is a lengthy delay, you will be charged for the delay time at the service
agent’s hourly rate. To cancel the appointment, notify the technician 24 hours
prior to the scheduled appointment. If you fail to notify the technician, you will be
charged for the service call.
4. Please remember that any unauthorized service will not be covered. Please be
sure to contact us first.
5. As expressed in your warranty, damage from abuse or mishandling is not covered.

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Section 7
WARRANTY
Cloud 9
Tables are warranted against defects in materials, design and workmanship, to the
original owner, as follows:
•Frame
- Lifetime ℵ
•Foam & Vinyl
- 5 years
•Motors, Controls, Electronics
- 2 years
Warranty is onsite where available.
Warranty does not cover damage caused by accident, misuse, or neglect. All
warranties limited to repair or replacement, at our discretion, to the original
purchaser.
- ℵLifetime warranty applies to original owner, as long as you own your
table or 5 years after the model is discontinued or five years for private
label tables

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Section 8
CLOUD 9 SPECIFICATIONS
FEATURES:
¾Top Width options: 26”, 28”, 30”, and 32”
¾Length: 73”
¾3” deluxe salon foam
¾Height Range: 20” to 37”
¾Optional Height: Contact Factory
¾Neck Roll & Salon Pillow
¾Round Corners
¾Footrest & Side Arms
¾Deluxe Face Cradle
¾Removable Footrest
¾Heavy Duty Hand Control
¾Electric Lift
¾Wiring system for export available
¾Lifting capacity: 500 lbs
ELECTRICAL DATA –
Power Cord Grounded type see page 4
Input Voltage 120VAC ~ , 60 Hz
Input Amperage Max. 2.44 A
Duty Cycle 10%, Max. 1 min./ 9 min.