LOCKLY GUARD INGRESS User manual

USER MANUAL
SMART ACCESS CONTROL
PGI302/PGI303
INGRESS
INGRESS VISION
WWW.LOCKLYPRO.COM
FOR COMMERCIAL USE & PROFESSIONAL INSTALLATION
CARD

Table of Contents
2.1 Product Overview
2.2 Wiring Diagram
2.5 Pair Lock with the Lockly Pro
App
2.6 Rebooting Your Lock
Section 1 - Product Highlights
Section 2 - Product Overview
Section 3 - Using Your Smart Lock
1.1 Product Features
4.2 Unlocking with Fingerprint
4.3 Unlocking with RFID
4.5 Safe Mode
1
2
4
7
2.7 Keypad Display Switch
8
8
2.3 Installation Diagram
2.4 Understanding Your New Lock
5
6
9
10
10
12
27
4.1 Unlocking with Access Codes
For additional support,
visit Locklypro.com/support
or email: [email protected]
24
25
4.4 Unlocking /Locking with App
26
25
3.1 Programming Mode
3.2 Configuring Access Codes
3.3 Adding an Access Code
3.4 Deleting an Access Code
3.5 Checking the Access Codes
13
14
3.6 Adding a Fingerprint
3.7 Fingerprint Scanning tips
& Troubleshoot
17
18
3.8 Deleting Fingerprint
3.9 Adding RFID
19
20
3.10 Deleting RFID
3.11 Adding a Wireless Device
22
21
3.12 Deleting a Wireless Device
3.13 Pairing via Bluetooth
23
23
3.14 Resetting
28
28
4.6 Disabling Safe Mode
4.7 Rain Mode
29 4.8 Welcome Mode
Section 5- Video Doorbell
33
34
6.1 Offline Access CodeTM (OAC)
30
5.1 Video Doorbell
35
6.2 eBadge
36
6.4 Multiple Units and Multi-tier
Verification
6.3 Sub-Admin Access
38
Section 7 - Important Notes
Section 6 - Advanced Features
7.1 Important Notes
Section 8 - Cleaning
8.1 Cleaning
Section 9 - Safety Precautions
9.1 Safety Precautions
37
37
TABLE OF CONTENTS
Section 4 - Locking and Unlocking

Video Monitoring and Recording (PGI303)
Full HD video camera streaming directly to your smartphone in real-time, gives
a head to toe 130° view angle of who's at your front door. Video recordings
are stored locally with no monthly fees.
Patented Hack-Proof PIN Genie Keypad
Digits are randomly displayed on the keypad ensuring access codes to be
undetectable to intruders after repeated use. Numbers are randomly distribut-
ed across 4 buttons, with 3 numbers in each button. Users can press any button
showing their number. Location of the numbers are always different everytime
someone uses the keypad, making it hard for prying eyes to guess the correct
code.
Multiple Access Codes & Monitoring
Store up to 100 Access Codes for family, friends and guests, as well as monitor
entry and exit records.
Advanced 3D Fingerprint Recognition
Biometric Fingerprint Recognition protocol allows up to 99 registered
fingerprints to be used and accepts only actual fingerprints - preventing lifted
prints from being used.
Live Monitoring
Through your smartphone, monitor door access from anywhere in the world
and securely control who comes and goes.
Offline Access Code™(OAC)
The offline access code can allow owners to issue access codes, set the
allowed access duration, all without Lockly ever connecting to the internet, so
in case of power outage, you can still magically and remotely issue Access
Codes without any connection to the web.
Auto-Lock
Users no longer have to worry about forgetting to lock the door. With Auto Lock
enabled, Lockly will automatically auto-lock the door based on your
customized timing set between 5-300 seconds.
Multi-Tier Access Verification
Improved security with a combination of fingerprint, password or RFID card
access verification before unlocking.
Upgradable Property Management Solution
Programmed to manage a single household or office unit or upgrade to
multiple unit management to grant sub-admin access and control to tenants
or unit residents. It can also be used as employee access management
system.
1.1 Product Features
SECTION 1.1 1

2.1 Product Overview - PGI302
SECTION 2.12
Anti-Theft
Alarm
Cable/Wire
Outlet
Program Button
Reset Button
Wiring
1
PUSH
2
LOCK NC
3
BUTTON-SW
4
GND1
5
BELL-SW
6
BELL
7
GND2
8
DC 12V
1
2
3
4
Lock Control Port
Door Open Detection Port
Door Exit Button Port +
Door Exit Button Port - Doorbell Button Port
5
Doorbell Button Port +
Wiegand 26 Data 0
Wiegand 26 GND 1
Wiegand 26 Data 1
6
Doorbell Signal Port
8
Access Control Power -
7
Access Control Power +
Doorbell Power -
Doorbell Power +
PUSH
LOCKLY NC
BUTTON-SW
GND1
BELL-SW
BELL
GND2
DC12V
To ensure the device works properly,
please make sure the wires are
connected according to this diagram.
Touchscreen
Keypad
Doorbell
RFID Card Reader
Fingerprint
LED Indicator
CARD
Screen Lock Icon

Touchscreen
Keypad
2.1 Product Overview - PGI303
Doorbell
RFID Card Reader
Fingerprint
LED Indicator
Anti-Theft
Alarm
Cable/Wire
Outlet
SECTION 2.1 3
Full HD video
Camera
Speaker Port
Program Button
Reset Button
Wiring
CARD
1
PUSH
2
LOCK NC
3
BUTTON-SW
4
GND1
5
BELL-SW
6
BELL
7
GND2
8
DC 12V
1
2
3
4
Lock Control Port
Door Open Detection Port
Door Exit Button Port +
Door Exit Button Port - Doorbell Button Port
5
Doorbell Button Port +
Wiegand 26 Data 0
Wiegand 26 GND 1
Wiegand 26 Data 1
6
Doorbell Signal Port
8
Access Control Power -
7
Access Control Power +
Doorbell Power -
Doorbell Power +
PUSH
LOCKLY NC
BUTTON-SW
GND1
BELL-SW
BELL
GND2
DC12V
To ensure the device works properly,
please make sure the wires are
connected according to this diagram.
Screen Lock Icon

SECTION 2.24
2.2 Wiring Diagram
Electromagnetic
Lock A
V+
V-
NO
COM
NC
Electromagnetic
Lock B
V+
V-
NO
COM
NC
Access Control Power Supply
1
NO OR NC
AC100-240
PE VS CONTROL+ CONTROL- BAT+ BAT- V+ V- PUSH COM NC NO N L
2 3
1
PUSH
2
LOCK NC
3
BUTTON-SW
4
GND1
5
BELL-SW
6
BELL
7
GND2
8
DC 12V
Access Control
Wireless Transceiver
+12V
GND
PUSH GND
PUSH 12V
LOCK NC
Exit Button
BUTTON-SW
Data 0
Data 1
GND 1
GND1
Wiegand 26
Lockly Wireless Exit
Button do not require
cable connection.
PUSH
NC
On Wireless Installation,
PUSH and NC cables
should connect to PUSH
GND and LOCK NC on
the wireless transceiver
terminals.
Note:
The NC port is used to detect the
opening and closing status of the door.
Only the Lockly Guard Electromagnetic
Lock supports this function. If you use a
third-party Electromagnetic Lock other
than the Lockly Guard Electromagnetic
Lock, you do not need to connect this
NC cable.

2.3 Installation Diagram
2.3.1 Wired Installation
2.3.2 Wireless Installation
SECTION 2.3 5
Access Control
DC 12V
GND
Power Supply
V+
V-
Power Supply
Wireless Exit Button
Electromagnetic Lock
Electromagnetic Lock
V+
NO OR NC
COM V-
NC
LOCK NC
Power Supply
Wireless Transceiver
Wireless Transceiver
+12V
GND
PUSH GND
Power Supply
V+
V-
PUSH
Exit Button
BUTTON-SW
GND1
Access Control
DC 12V
GND
PUSH-
Power Supply
V+
V-
PUSH
Power Supply
Electromagnetic Lock
Electromagnetic Lock
V+
NO OR NC
COM V-
NC
LOCK NC
Power Supply
Access Control

2.4 Understanding Your New Lock
After the installation of your new Lockly Guard, understanding some key functions
of operating your smart lock is important. The next sections will walk you through
configuring Access Codes, adding fingerprints, registering RFIDs and other
features of your lock.
For any questions you can always visit Locklypro.com/support for assistance.
Don’t forget that in order for Lockly Guard to work with full features, it is required
to pair it with the LocklyPro App available for both iOS and Android™smart
devices. Please download the app by visiting the link below.
Scan or visit
Locklypro.com/app
Lockly
Guard Ingress
SECTION 2.46

LOCKLY.COM | HOTLINE: [phone] | EMAIL: [email protected]
ACC20211201
KEEP THIS CARD!
ACTIVATION CARD
2.5 Pair Lock with the LocklyPro App
To pair your lock with the free LocklyPro App mobile app, you must have your
Activation Code available. The Activation Code is specific to your lock and is
located on the Activation Code Card included with you smart lock.
1. If you have not, download the LocklyPro App from the App Store or on Google
Play.
2. Open the App and create an account, or log into your existing account.
3. Select set up a new device.
3. Stand within Bluetooth range (10/ft or less) of lock and choose lock model you
wish to pair.
4. Turn on your Bluetooth through your phone settings and select start
connecting.
5. Choose the lock you wish to pair (e.g. Lockly Guard Ingress) and select Yes.
You can also enter the initial code to enter the main interface of settings mode.
When the administrator password is forgotten, the initial code will be your only
key to enter the setting mode. Keep it properly and securely.
SECTION 2.5 7
The Activation Code is unique to
each specific lock. DO NOT LOSE IT.
Keep it in a safe place, as you will not
be able to re-pair or reset your lock
without it.
Continue to follow on-screen instruction to complete pairing and set-up.
IMPORTANT: When the lock is not pairing with the app, press the
program bottom, the screen will display and you will hear a beep for 1s.
Enter the administrator password (the initial password is 123456).
We recommend pairing your lock to your smart phone to manage
registering access. Once paired with a smart phone, the Program button
will be disabled. When entering the settings mode, there will be only one
option to connect via Bluetooth, register fingerprints and access codes.

Reboot button
2.6 Rebooting Your Lock
Press and release the reboot button when you want to reboot the lock. Your
Lockly Guard will beep once after reboot. Only reboot when necessary.
To reboot, find the reboot button located on the bottom of the exterior side of
Lockly Guard Ingress lock. You will need something small such as a paperclip, to
press the reboot button. Insert the paperclip and press down firmly and let go.
Your screen should restart and the lock should reboot automatically.
Reboot Lockly Guard in case of power failure or malfunction.
No settings will be changed and all Access Codes will still be
stored within Lockly Guard.
NOTICE
For your extra peace of mind, the touchscreen is set by default to PIN Genie
hack-proof keypad. It can be changed to a fixed digit keypad by tapping the
switch pad icon located at the bottom left of the screen.
If you're using a fixed digit keypad (B), you can hide your access code by setting
up a long random code before and after your access code. Your long random
pass code can be a set of 20-digits including your access code. We strongly
recommend to use PIN Genie mode of touchscreen for added security.
2.7 Keypad Display Switch
A B
SECTION 2.68

To enter Programming Mode, press the program button at the bottom of Lockly
Guard Ingress. And you will see the shield logo and hear a short beep.
After entering Programming Mode, you should see
the screen as displayed to the right on your Lockly
Guard Ingress keypad. Click the button according to
the action you wish to perform.
To end Programming Mode, press the Program button
anytime. Programming Mode will automatically exit if
the keypad is inactive for more than thirty (30) seconds.
Enter "Activation code" then tap to enter Programming Mode.
3.1 Programming Mode
Program Button
ModeNumber
Pair Vision Connect Hub
Reactivate Bluetooth
Restore Factory Settings
Once the lock is paired with LocklyPro App, the
Program button will be disabled. Registering access
codes, fingerprints and RFID card can be easily done
through your smart phone.
IMPORTANT
Add / Delete / Check Access Codes
Fingerprint or RFID Card
SECTION 2.3 5SECTION 3.1 9

There are a total of five (5) buttons on the keypad as
shown in the example image to the left. The numbers in
each button may differ than what is shown on your
device than what is displayed here.
To enter your required digit, just simply press the circle
where your number is shown. You do not need to press
the actual number as anywhere within the circle will
suffice.
The button on the bottom is the OK button. You will be
pressing this button when you are done entering your
Access Code.
Your new Lockly Guard Ingress Access Code can be any combination of 6 to 8
digits. Once a new Access Code is entered, the Default Access Code of 123456
would be deleted. A maximum of 100 sets of Access Codes can be stored for
use at any given time. To add more than 100 sets of Access Codes, you must
delete an existing Access Code before adding a new code.
There are different types of Access Codes that can be generated using the
LocklyPro App. Each type of access code have different levels of permission you
can select for your guests, tenants, deliveries, helpers, etc., To learn more on
different types of access codes, visit: http://www.support.lockly.com/faq/
accesscodes.
3.2 Configuring Access Codes
OK Button
The Default Access Code is 1 2 3 4 5 6
NOTICE
3.3 Adding an Access Code
SECTION 3.2 - 3.310

SECTION 2.3 5
While in Programming Mode, select “1PG” to add an Access Code. If you are not
in Programming Mode, please see Section 3.1 to enter Programming Mode.
After pressing “1PG” then press “1AD” and select "Pd" to add an Access Code.
Enter your new 6 - 8 digit Access Code and press when
you are finished. You will then re-enter the code to
confirm your new Access Code.
Remember, just touch the digit you need within the circle
around each 3 numbers. There is no need to touch the
exact location of the number. For example, based on the
example image to the left, if you need “1”, you can touch
the upper left button. For “6”, you would touch the upper
right button.
SECTION 3.3 11
If the two (2) Access Codes you entered does not match,
an error message will appear on the screen (As shown to
the left). Press to return to the Programming Screen
and try again. See Section 3.1.
If you have successfully entered your new Access Code
twice, you will see the new code displayed here. In this
example, we chose 654321. Press to Confirm or to
cancel.
To exit or cancel, you can always press OR

While in Programming Mode,
select “2DE” to delete an Access
Code. If you are not in Program-
ming Mode, please see Section
3.1 to enter Programming Mode.
After pressing “1PG” then press
“2DE” and select "Pd" to delete
an Access Code.
3.4 Deleting an Access Code
SECTION 3.412
Active Access Codes will then be displayed on the screen
in sequence from left to right, top to bottom. In the
example shown on the left, the Access Code displayed is
1 3 5 7 9 0 .
Skim through different Access Codes shown by touching
any number on the screen. If you find the Access Code
you want to delete, simply hold the button for 3
seconds.
NOTICE There are two incidents where your Access Code cannot
be deleted.
Press to delete, or to cancel.
Once you have selected the Access Code you want to
delete, Lockly Guard Ingress will ask you to confirm
deletion by showing you the Access Code you are
deleting, in this example, 1 3 5 7 9 0.

SECTION 3.4 - 3.5 13
Rotate through the different Access
Codes by touching any number on
the screen. To exit Check Access
Code screen, simply press the
button.
There are two incidents where your Access Code
3.4 Deleting an Access Code (Continued)
Only one Active Access CodeNo Access Codes Set
There is only one Access Code saved in
the smart lock. At least one code must
be registered. Please add another
Access Code before attempting to
delete the existing code.
While in Programming Mode, select “3CH” to check registered Access Codes. If
you are not in Programming Mode, please see Section 3.1 to enter Programming
Mode.
Active Access Codes will then be displayed on the screen in sequence from left
to right, top to bottom. In the example shown on the right, the Access Code
displayed is 1 3 5 7 9 0 .
12
There are no Acces Codes set.
The factory default Access
Code cannot be deleted.
3.5 Checking the Access Codes

SECTION 3.5 - 3.614
We are using an advanced biometric sensor, providing the most secure
fingerprint authentication. For security reasons, Lockly Guard will only accept
fingerprint patterns that consist of cross intersection points. Patterns with no cross
intersection points will not be acceptable.
Please check your fingers before registration to make sure the finger you want to
register will be acceptable by our system. Otherwise, use an alternative finger to
ensure successful registration.
The following examples show which types of fingerprint patterns will be accept-
able. It is highly recommended to enroll at least one finger from each hand in
case the hand you are using is unavailable, such as, in instances like if you are
holding items in that hand or have sustained an injury.
If there are no Access Codes registered in your smart lock,
Check Access Code mode will be invalid. The default
Access Code will not be shown on the display keypad,
and you will see the following screen shown to the left
instead.
3.5 Checking the Access Codes(Continued)
3.6 Adding a Fingerprint
Fingerprint Pattern with
Cross Intersection Lines
Concentric or Parallel Pattern
with no Cross Intersection Lines
Fingerprint with Scars or
Worn Out Ridges
OK Not OK Not OK

The fingerprint sensor equipped in your smart lock is loaded with powerful
fingerprint algorithms to extract only metadata from fingers, even in poor
conditions. Placing your finger on the sensor correctly helps consistency in
fingerprint recognition. The following directions and tips will guide you on how to
scan an optimal fingerprint image.
SECTION 3.6 15
3.6 Adding a Fingerprint (Continued)
Position your finger on the
center of the sensor
CARD
Core
Sensor
Top View
Correct Incorrect
Side View Side View
Top View

Your Lockly can register up to ninety-nine (99) fingerprints. Please read the
following sections if you want to add or delete fingerprints. We recommend using
your app to add fingerprints, however, the following section can show you
without using the app.
While in Programming Mode, select “1AD” to add an Fingerprint. If you are not in
Programming Mode, please see Section 3.1 to enter Programming Mode.
After pressing “1PG” then press “1AD” and select "FP" to register a Fingerprint.
Upon pressing “FP”, you will enter Fingerprint Registration Mode and you will see
a green LED ring light up on the fingerprint panel on the exterior of Lockly.
SECTION 3.616
Once you’re in Fingerprint Registration Mode you will see
two numbers displayed on keypad. The top number is your
Fingerprint Registration number, in this example to the left,
“1”. The bottom number will always start with a “6”.
You must successfully scan your fingerprint six (6) times for it
to properly register. Every ti you scan your fingerprint, the
number on the bottom will change, starting from 6 - then 5,
4, 3, 2, 1, until the fingerprint is successfully registered.
Please make sure your fingers are clean from dirt and oils
before scanning your fingerprint. Make sure the sensor is
also clean by taking a soft cloth and wiping the surface.
NOTICE
3.6 Adding a Fingerprint (Continued)

Tips for Fingerprint Enrollment and Recognition
• Place your finger to completely cover the sensor with maximum contact
surface.
• Position the center of your finger (core) to the center of the sensor.
• Hold your finger still for more than a second until you hear a beep.
• Scan a finger that is clean and free from dirt.
• Children ages 12 and under are not recommended to use fingerprint access
due to the constant changes of their fingers during growth.
• Elderly with fading fingerprints may have difficulty in recognition.
• If your finger has a cut, scar, or cracked skin due to dryness, try another finger.
Troubleshooting Fingerprints
In case of poor fingerprint conditions
• If wet - wipe excess moisture from finger before scanning
• If dirty - wipe stains and dirt off from finger before scanning
• Make sure the sensor is clean from dirt or smudges - wipe sensor with soft cloth
regularly
Scan your finger by lightly placing your
designated finger on the sensor until
you hear a beep. Lift your finger and
repeat the process slowly until the digit
“6” shown on the screen becomes
“1”. If you have successfully scanned
and registered your fingerprint, you will
hear a long beep, and the video
doorbell light indicator will blink green.
PASS will show on the keypad and
press OK Button to exit. If you did not
successfully register your fingerprint,
FAIL will show on the keypad. If FAIL is
displayed, return to the previous menu
and rescan your finger.
SECTION 3.6 17
Note: For reference, please keep a record of your fingerprint
registration number to distinguish whom it was registered to.
3.6 Adding a Fingerprint (Continued)
OK Button
3.7 Fingerprint Scanning Tips & Troubleshoot

While in Programming Mode, select “2DE” to delete a Fingerprint. If you are not in
Programming Mode, please see Section 3.1 to enter Programming Mode.
After pressing “1PG” then press “2DE”, select “FP” to delete a fingerprint.
*Only works when lock is not paired with a smart phone device. If paired to a
device please delete your fingerprints from the administrative device paired to
your lock.
SECTION 3.818
3.8 Deleting Fingerprint
Your registered fingerprint numbers
will be displayed on the screen.
Tap number to rotate to the next
registered fingerprint. When you
have found the fingerprint ID you
want to delete, press and hold the
OK button for 3 seconds to delete.
(Example shown - “02”)
You will then see a confirmation
page displaying and with
the fingerprint number you are
deleting displayed in the lower left.
Alternatively, while on Programming Mode, select “2DE”, then press “FP” and
place the registered fingerprint you want to delete on the fingerprint sensor. Your
smart lock will identify the fingerprint and jump to confirmation page displaying
and . Select Yto delete or Nto cancel.