LogicMark 41920 Manual

v5.2
Guardian Alert
English
SET UP INSTRUCTIONS
Emergency Wall Communicator
Model #41920
This accessory is to be used with the LogicMark’s CaretakerSentry
product line. Up to 5 Two-way pendants and Emergency Wall Communicators
plus 4 Waterproof pendants, or 9 Waterproof pendants can be learned to one
CaretakerSentry base unit.
CONTENTS:
Emergency Wall
Communicator
(EWC)
AAA Alkaline Batteries
4 pieces
Double Stick Velcro
4 Screws
C
ARETAKER
S
ENTRY

2
Emergency Wall Communicator v5.2
TABLE OF CONTENTS
Installing the Batteries..............................................................................3
Learning the EWC to the Base of Your PERS System ..........................3
Battery Check............................................................................................4
System Check ............................................................................................5
FCC Information.......................................................................................6
Warranty....................................................................................................8
Product Specications ..............................................................................9
NOTE: Before programming this Emergency Wall Communicator (EWC)
to work with your LogicMark DECT base unit, you must acknowledge that
all of the Warnings, Limitations of Liability, Disclaimers, FCC information
and Testing Instructions written in the LogicMark Personal Emergency
Response System (PERS) instruction manuals pertain to the use of this
EWC as well when used with these products. By programming this EWC
to your LogicMark PERS product, you acknowledge that you have a copy
of these instructions and have read them. If you do not have a copy, you
can always download one off of our website or by calling our company
and requesting one.

v5.2 Emergency Wall Communicator 3
Installing the Battery
Slide the battery cover to the left to unlatch the cover
Install the 4 AAA alkaline batteries - noting the polarity on the inside of the
battery cover. The spring contacts are meant to touch the negative side of
the batteries. Close the battery cover and latch to lock cover.
Learning the EWC to the Base unit of Your PERS System.
Note: Throughout this manual, EWC will refer to the Emergency Wall
Communicator; Pendant will refer to a hand-held pendant used by the
Personal Emergency Response System (PERS) and Base will refer to the
base unit of the PERS system.
On the Base Unit:
1. Push the RED Code Learn button on the back of the Base unit for 2
seconds, then release. (Use the tip of the screwdriver or a ball-point
pen to reach through the case). You will hear a beep and then voice
prompt, “Pendant Learning.”
On the EWC:
2. PUSH and hold the RED Help button and also the GRAY Test button
simultaneously –HOLD both buttons for a few seconds until you
hear “Pendant Learning” from the EWC - then release both buttons.
• If“BaseandPendantoutofRange”isheardfromtheEWC,stop
- wait 30 seconds and start at step #1 again.
3. When Pendant learning has been successful you will hear “Pendant
Code Learned” and then it will announce the mode of the Base unit.

4
Emergency Wall Communicator v5.2
Notes:
• Youhaveupto45secondsafterpushingtheREDCodeLearnbutton
on the Base unit to get the EWC to enter “Pendant Learning”.
• Learning additional Pendants or EWCs does not erase previously
learned Pendants or EWCs.
• TheBaseunitwillautomaticallyexitthePendantlearningmodeafter
several seconds or if Pendant learning failed.
• Onlyacombinedtotalof9PendantsandEWCs(upto5two-way
pendants and/or EWCs and 4 waterproof pendants) can be learned
to a Base unit. If a Pendant has been lost or replaced, erase all the
Pendants and relearn all current Pendants and EWCs. (See next
paragraph).
At a later point in time, you might want to erase your previously learned
pendants. You can erase all previously learned Pendants and/or EWCs by
simply holding down the red Code Learn button at the back of the Base
unitfor8-10seconds.Youwillheartheconrmationof“PreviousPendant
Codes Erased” from the Base unit. After that, you can program a new
Pendant to the Base unit following the steps above as desired.
Mounting the Product.
You have two choices to mount the product to the wall. You can use the
screws provided - or you can use the special Velcro style fastener provided.
If using the screws - Attach the mounting plate to the wall. If using the
Velcro - make sure the surfaces are clean and dry before mounting.
Battery Check:
The 4 AAA alkaline batteries should power the unit for about nine months
in standby mode. When the EWC is used - there are several hours of talk
time on fresh batteries. We recommend replacement of the batteries every
6 months, just like a smoke detector.
TheEWChasabuilt-inbatterytestertoallowyoueasyconrmationofthe
status of the batteries. When you press the small Gray button on the EWC,
a voice announcement will inform you of the condition of the battery. One
of the following messages will be heard:

v5.2 Emergency Wall Communicator 5
“Battery is ok.”
Check the battery condition monthly.
“Battery is low.”
The batteries should be replaced within the week.
“Replace battery now.”
The 4 AAA batteries should be replaced now with 4 new AAA
alkaline batteries.
Please note: If there is no response after pressing the button for one second
or more, the batteries are dead and must be replaced immediately.
Perform a system check at least once month as outlined
below.
System Check:
The gray button on the top left side of the EWC which is used to perform
the BATTERY CHECK, will also used to perform a SYSTEM CHECK.
Press and hold this button for more than four (4) seconds. One of the fol-
lowing announcements will be made.
“All systems are ok.”
Thisconrmsthefollowing:
Battery status.
The EWC is working.
The Base unit is working.
The Base unit is connected to a working phone line.
The EWC is within range of the Base unit.

6
Emergency Wall Communicator v5.2
“System cannot detect dial tone.”
The Base unit is not connected to the phone line or can not get a
dial tone for some reason.
“Base and Pendant out of range.”
Thisconrmsoneormoreofthefollowing:
The EWC has malfunctioned.
The Base has malfunctioned.
The EWC and Base unit are not communicating with each other
or are out or range.
Caution - To ensure proper operation, this equipment must be installed
according to the these instructions. We highly recommend that you
perform this System Check after installation and at least monthly to
conrm that your system is working properly It is also recommended
to perform this system check after a lightning storm that could damage
the Base unit which is plugged into the phone line.
Water Resistance:
This EWC is designed to be mounted on a bathroom wall if desired.
However,itshouldneverbesubmergedorexposedtowatercontinuously.
If your EWC is not working, call our tech support at 1-888-283-6516.
Information The FCC Wants You To Know:
CaretakerSentry Emergency Wall Communicator – Model 41920
FCC ID: TYD-CS41920
IC ID: 8471A-CS41920
Changesormodicationsnotexpresslyapprovedbythepartyresponsible
for compliance could void the user’s authority to operate the equipment.

v5.2 Emergency Wall Communicator 7
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates uses and can radiate
radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one
of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
-Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
This portable transmitter with its antenna complies with FCC/IC RF
exposurelimitsforgeneralpopulation/uncontrolledexposure.
This Device complies with Industry Canada License-exempt RSS
standard(s). Operation is subject to the following two conditions: 1) this
device may not cause interference, and 2) this device must accept any
interference, including interference that may cause undesired operation of
the device.
CetappareilestconformeàIndustrieCanadaexemptesdelicenceRSS
oulesnormes.Opérationestsujetteauxdeuxconditionssuivantes:1)cet
appareil ne doit pas brouillage et 2) cet appareil doit accepter toute
interférence reçue, y compris les interférences pouvant entraîner un
fonctionnement indésirable du dispositif.

8
Emergency Wall Communicator v5.2
ONE YEAR LIMITED WARRANTY
Warranty: LogicMark, LLC warrants to the original consumer/purchaser
that this product shall be free of defects in material and workmanship under
normal use and circumstances for a period of one (1) year from the date of
original purchase for use.
How to Get Warranty Service: All warranty service must go through
your dealer or service provider.
Warranty Limitations and Exclusions: LogicMark LLC does not repre-
sent nor warrant that this System will prevent any loss, damage or injury to
person or property, or that the personal emergency alert System will in all
cases provide the protection for which it is installed or intended. Purchaser
acknowledges that LogicMark LLC is not an insurer, and that Purchaser
assumes all risk for loss or injury to Purchaser’s property or person. Logic-
MarkLLChasmadenorepresentationorwarranties,exceptthoseexpressed
hereinandherebydisclaimsanyexpresswarrantyofmerchantabilityor
tnessforanyparticularuse.
LogicMark, LLC. will not be responsible for the improper use of this Sys-
tem, nor will it be responsible for failure resulting from the use of other
equipment connected to the same phone line. We will not be responsible
for the quality of the phone line or the reliability or quality of the phone
service with which the System is used. LogicMark, LLC. will not be re-
sponsible for the installation of the System. It will not be responsible for
the improper use or abuse of the base unit or pendant.
This warranty shall constitute the sole liability of LogicMark, LLC concern-
ing the product. ALL IMPLIED WARRANTIES INCLUDING, WITHOUT
LIMITATION, THE WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURA-
TION TO THE TERM OF THIS EXPRESSED ONE YEAR LIMITED
WARRANTY. NO PERSON, FIRM, OR CORPORATION IS AUTHO-
RIZED TO ASSUME FOR LogicMark, LLC. ANY OTHER LIABILITY
IN CONNECTION WITH THE SALE AND USE OF THE PRODUCT.
LogicMark, LLC AND AGENTS AND DISTRIBUTORS WILL BEAR NO
LIABILITYWHATSOEVER FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES OR CHARGES OF ANY KIND
This warranty is void if the product has been damaged or tampered with or
if the product or any such parts have been opened. In all cases of damage

v5.2 Emergency Wall Communicator 9
10106 Bluegrass Pkwy
Louisville KY, 40299
Tel: 1-502-410-0402
Toll Free: 1-888-283-6516
Fax:1-703-934-7935
www.LogicMark.com
©2015 LogicMark, LLC
Product Specications:
RF Characteristics: 1.9 Ghz DECT Communication Technology
Operating Range Should cover your typical American house
- but needs to be tested after installation.
Batteries 4 AAA Alkaline. Replace every 6 months
Water-resistance Water Spray Standard IPX5 (shower only).
Number of Products/Base Unit Up to 5 Two-way pendants and Emergency
Wall Communicators plus 4 Waterproof
pendants
OperatingTemperature 32˚to120˚F.(0˚to49˚C).
duringshipment,aclaimmustbeledwiththeshippingcarrierandnot
with LogicMark, LLC.
State Law:Thiswarrantygivesyouspeciclegalrights;youmayalso
have other rights which vary from state to state. Some states to not allow
theexclusionorlimitationofincidentalorconsequentialdamages,ora
limitation on the duration of implied warranties, so the above disclaimers
may not apply to you
OUT OF WARRANTY REPAIRS
As with all warranty repairs, you need to work through your dealer or
service provider. If the warranty period has expired or if you are not
the original owner of the product, you can return the product pre-paid to
LogicMark, LLC; 10106 Bluegrass Pkwy; Louisville KY, 40299, USA for
repair or replacement at our standard rates.
Table of contents