Lugama Polistar 4000 User manual

Polistar 4000
Operating instructions
LUGAMA
CATERING EQUIPMENT

2
1. GENERAL INFORMATION 3
1.1 Introduction 3
1.2 Meaning of the safety references 3
1.3 Scope of delivery 3
2. SAFETY 5
2.1 Intended use 5
2.2 Improper use 5
2.3 General safety instructions 5
2.4 Additional safety instructions 6
3. TRANSPORTING, STORAGE AND INSTALLATION 7
3.1 Transport 7
3.2 Storage 7
3.3 Unpacking 7
3.4 Installation 7
3.5 Disposal of the machine 7
4. IMPORTANT INFORMATION 8
5. PURPOSE OF THE MACHINE 9
6. TECHNICAL HELP 9
7. LANGUAGE SELECTION 9
8. FUNCTIONING OF THE MACHINE 10
9. ELECTRONIC CONTROL 10
10. TECHNICAL DATA 10
11. PLASTIC FOIL KEYBOARD 10
12. MAIN SWITCH 11
TABLE OF CONTENT
POLISTAR
4000

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13. WORK BEFORE FIRST COMMISSIONING 11
13.1 Requirements for the installation location 11
13.2 Electrical connection 11
13.3 Filling the machine with polishing granulate 11
14. COMMISSIONING 12
14.1 Before the commissioning 12
14.2 Explanations for the operation of the machine 12
14.3 Work process - messages 13
15. END OF WORK 14
15.1 The automatic post-drying process 14
15.2 Error messages 14
15.2.1 CHECK UVC 15
15.2.2 SENSOR DEFECTIVE 16
15.2.3 HEATING DEFECTIVE 16
16. BEHAVIOR IN CASE OF POSS. MALFUNCTIONS 16
17. REGULAR MAINTENANCE 16
17.1 Cleaning 16
17.2 Polishing granulate exchange 17
18. SERVICE 18
18.1 Repairs 18
18.2 Recurring service works 18
19. TECHNICAL PROBLEMS/ERROR CODES 19
19.1 Errors that you can resolve yourself 19
19.2 Errors that must be resolved by an authorized service technician 20
20. ACCESSORIES 21
21. APPENDIX
21.1 Notes by the service technician 22
21.2 Declaration of conformity 23

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1. GENERAL INFORMATION
1.1 INTRODUCTION
These instructions include the information required for the use and maintenance of the machine.
Before commissioning, please read the operating instructions thoroughly.
REQUIREMENTS THAT THE OPERATORS AND THE MAINTENANCE PERSONNEL MUST MEET
Each person assigned to the transport, placement, installation, commissioning, operation and
maintenance of the machine must - before executing the first actions - have read and understood
the operating instructions and especially the „Safety“ section.
Only persons who have been adequately trained for and familiarized with the activities at the
machine can be assigned for the operation of the machine.
Always store the operating instructions close to the machine
Adhere to the safety information
When handing the machine to other persons, then the operating
instructions must also be handed over.
1.2 MEANING OF THE SAFETY REFERENCES
1.3 SCOPE OF DELIVERY
1 x Flatware polishing machine
1 x Bottle of cleaning alcohol
1 x Operating instructions for the machine
1 x Brief instructions for display at the workplace
1 x Bag of granulate 3.5 kg
Symbol Signal word Meaning Consequences in case of disregard
WARNING!
possible hazardous situation
mortal danger or severe bodily injury
CAUTION! slight bodily injury
ATTENTION! possible property damages slight to severe damages at the machine
no signal word useful information or tip no consequences in case of disregard

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WARNING!
Mortal danger due to electrical shock
Never start a damaged machine or a machine with a defective mains cable.
If damages are suspected, for example due to smells of burning materials, disconnect the device immediately
from the mains and contact the LUGAMA service.
If the mains cable of this machine is damaged, then it must be repaired at Dörr or an expert service
point authorized by Dörr .
Please ensure that the mains cable is not placed next to hot surfaces.
Please ensure that the mains cable is not pinched and prevent it from rubbing at sharp edges.
Never open and repair the machine yourself. Please do not make any changes at the machine that are not
described in these operating instructions. The device includes electricity carrying parts. Mortal danger exists
after opening. Repairs must only be performed by service departments authorized by Dörr using original repla
cement parts and accessories.
Do not subject the machine to a gush of water (water jet).
CAUTION!
Risk of injuries
Integrated safety equipment must not be changed or dismantled.
Do not place your hands into the machine or its discharge.
Avoid cutting injuries by inserting the flatware while holding it at the grip. Keep your hands and
other body parts away from the discharge shaft as long as the machine is running.
Do not touch hot parts.
Never let the mains cable hang loosely. It can become a tripping hazard or it can be damaged.
The ON/OFF main switch must always be set to „0“ and the mains plug must always be pulled
before cleaning and maintenance work is performed. Always clean the machine moist but never wet.
2. SAFETY
2.1 INTENDED USE
The correct use of the machine is the drying and polishing of chrome, steel and silver flatware.
This includes:
Spoons Forks Knifes Coffee forks Tea spoons
2.2 IMPROPER USE
The machine is not designed for other flatware types or other objects. Any other use is not inten-
ded and therefore inadmissible. No liability is accepted for damages due to not intended use.
2.3 GENERAL SAFETY INSTRUCTIONS

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CAUTION!
Risk of injuries
In case of longer absence, switch the device off using the rocker switch.
Only connect the device to a mains voltage identical to the one listed in the Technical Data (see page 9).
Only use the original LUGAMA POLIDRY (article number 204ZB00002) polishing granulate as well as the
original LUGAMA care accessories. Accessories not recommended expressly by LUGAMA can damage the
flatware polishing machine.
Place the machine outside the reach of children.
Persons, including children, who - based on their physical, sensory and mental capabilities, inexperience or lack
of knowledge - are not capable of operating the equipment safely must use it only under the supervision or
after instructions by a responsible person.
Persons, who do not understand the language used in the operating instructions or who are not capable of
reading must be informed about the content of these instructions by a knowledgeable person or must be
trained at the machine in accordance with the operating instructions.
2.4 ADDITIONAL SAFETY INSTRUCTIONS
CAUTION!
Contusion due to falling cover
Always open the cover up to the stop to ensure that the installed gas spring achieves the
maximum effectiveness when keeping the cover open.
CAUTION!
Contusion of the finger in the area between the discharge opening and the frame.
Contusion of the finger in the area between the discharge opening and the frame.
Danger zone

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3. TRANSPORTING, STORAGE AND INSTALLATION
3.1 TRANSPORT
ADHERENCE TO THE FOLLOWING IS REQUIRED WHEN TRANSPORTING THE MACHINE:
Machine must not be tilted
Check in advance for existing transport damages
Ensure a safe and straight stand when transporting the machine again
Do not place any additional transport goods on the machine
Improper transport does not give the right to replacement and warranty claims.
3.2 STORAGE
Please adhere to the following items if the machine is stored or stored temporarily for longer
periods:
Do not store in a moist environment
Leave the machine in the packing material, cover it or package
Store stable
Consider the machine weight, e.g. for the floor loading capacity of racks
Do not place any additional objects on the machine
3.3 UNPACKING
Do not tilt the machine
Keep the packaging material for another transport or dispose of environmentally sound
3.4 INSTALLATION
It is recommended to place the flatware polishing machine close to the dishwasher.
Place the machine on a solid, straight and safe structure
Leave app. 20 mm distance to the wall because the machine slightly vibrates during use.
The operation and cleaning of the machine should be possible based on a safe stand
3.5 DISPOSAL OF THE MACHINE
It is mandatory to assign a specialized disposal company for the disposal of the machine.
Most of the parts of the machine consist of steel, aluminum, stainless steel and plastics.
Therefore, most parts can be disposed of normally. The vibration tub is coated with a
special artificial rubber (polyurethane) and therefore must be disposed of separately.

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1st Line: Display of the model name
2nd Line: Display of the web site of the product
manufacturer
3rd Line: Display of the software version
4. IMPORTANT INFORMATION
Non-authorized and unqualified persons must not start, operate or repair the machine. The
integrated safety equipment must not neither be changed nor dismantled. Please adhere to
these operating instructions when performing all activities in connection with the flatware
polishing machine POLISTAR 4000.
When ordering spare parts or in case of technical inquiries, always provide the model name and
the serial number. The above information and the machine data can be found on the name plate,
which is attached at the inside of the cover. Information about the date, time, model name and
software version is shown on the display as soon as you close the cover again.
Please note that only original spare parts may be installed into the machine, because the warranty
claim expires otherwise.
In addition to the original spare parts, the POLISTAR 4000 also offers accessories. LUGAMA
offers POLIDRY (article number 204ZB00002) polishing granulate, POLICLEAN (article number
208ZB00002) cleaning alcohol as well as flatware transport carts in stainless steel (with PVC
tub and four steering rollers) at an optimal work height for the flatware insertion and discharge.
Please ask your authorized specialty retailer.
The machine is equipped with an UVC lamp. The light of the UVC lamp sterilizes the surfaces in
the flatware and the granulate.
ATTENTION!
Objects must not be placed on the machine! Neither the inside nor the surface of the machine must
be subjected to a gush of water, because water penetration can damage the electronics (see item
12.1 Cleaning). Under no circumstances must the machine be cleaned with jet water (hose) or a high
pressure cleaner. Do not use abrasives, acids, lyes, steel wool or steel brushes for cleaning, because
the machine would be damaged by these materials.
ATTENTION!
The radiation of this UVC lamp is dangerous for eyes and skin. For your safety, the machine is designed
in such a way that the UVC lamp switches off automatically if the machine cover is opened.
The flatware polishing machine will be heated to 115 °C. Let the machine cool down for a few minutes
before you start cleaning the inside of the machine. During operation, please do not perform any
grabbing actions into the inside of the machine or into the polishing granulate.

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5. PURPOSE OF THE MACHINE
All restaurant operations must polish the flatware after cleaning - whether it is made of stainless
steel or silver - manually to remove calcareous stains and to give gloss to the metal. The flatware
polishing machine POLISTAR 4000 fulfills this work step automatically in a fraction of the time
required for the manual work.
6. TECHNICAL HELP
If you have technical questions or experience problems, please contact your specialty retailer.
7. LANGUAGE SELECTION
The POLISTAR 4000 is programmed for two languages - German and English. German is set as a
default. Please assign an authorized service technician to make a change of the language settings
because it involves current carrying parts.
Please direct your service technician to proceed as follows:
1. Switch the machine on using the ON/OFF switch.
2. Open the cover. The UVC lamp switches off automatically.
3. Unscrew the bracket screws at the front on the left and right.
4. Open the front flap.
5. Remove the cover from the control board.
6. Actuate the black knob for 3 seconds.
7. Check the display to determine whether the language change was executed.
8. If not, press the black knob again for 3 seconds.
9. Close the cover and the front flap.
Knob for language change

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POLISTA R
Markt 384, 5570 Mauterndorf
Tel.: [phone]
www.polistar.at
LUGAMA
www.lugama.at
START STOP
4000
8. FUNCTIONING OF THE MACHINE
The washed and cleaned flatware will be placed wet into the flatware polishing machine POLISTAR
4000 and it runs through a spiraled incline. This is where it gets dried and polished through corn
granulate by vibration. Whether made of steel or silver, after a short time the flatware appears
perfectly dry and glossy from the flatware polishing machine. The polishing granulate will be
brought to a constant temperature using hot air to dry the flatware and to evaporate the moisture
assumed by the polishing granulate.
9. ELECTRONIC CONTROL
The fully electronic control of the machine makes it possible to read the respective operating mode
on the display. In addition, the display also shows possible warning information/error messages.
10. TECHNICAL DATA
Total connected power: 900 W
Voltage: 230V / 50 Hz
Storage temperature: 10 °C to 40 °C
Ambient temperature: app. 115 °C
Weight: 55 kg
Dimensions: 640 x 500 x 485 mm (LxWxH)
Capacity of the machine: app. 3,000 to 4,000 flatware parts/hour
11. PLASTIC FOIL KEYBOARD
Start | Stop Button
Display
for the display of the operating
status and error messages
Note:
Optimal conditions for the Maschine: Ambient temperature: Room temperature
Humidity: 20 - 90 %

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Main switch ON/OFF
Microfuse
12. MAIN SWITCH
The main switch is located at the underside of the device and
it can only be reached after the drawer has been pulled.
9. ARBEITEN VOR DER ERSTEN INBETRIEB13. 13.
13. WORK BEFORE THE FIRST COMMISSIONING
13.1 REQUIREMENTS FOR THE INSTALLATION LOCATION
We recommend placing the machine in the area of the dishwasher. The distance to the wall must
be at least 50 mm at the rear and 20 mm at the side because the machine vibrates slightly when
in operation. Do not place the machine on mobile surfaces. Using the height-adjustable feet and a
mason‘s level, the machine must be horizontally aligned before commissioning.
13.2 ELECTRICAL CONNECTION
Please connect the flatware polishing machine to a Schuko outlet (230V/50Hz).
13.3 FILLING THE MACHINE WITH POLISHING GRANULATE
The fill volume is app. 3.5 kg. Therefore, the offered packing size is a 3.5 kg bag POLIDRY (article number
204ZB00002) polishing granulate (see also item 17.2 Polishing granulate exchange).
1. Open the machine cover.
2. Spray the vibration container and the perforated grid with POLICLEAN (article number
208ZB00002) cleaning alcohol and dry it with a clean paper towel.
3. After cleaning, fill the machine with app. 3.5 kg POLIDRY (article number 204ZB00002)
polishing granulate.
4. Close the machine cover.
5. Let the machine run for 1 hour (without flatware) and remove the generated dust at the
vibration container and underneath the flatware insertion mat using POLICLEAN (article number
208ZB00002) Polishing alcohol. Let the machine run for one hour before you insert the flatware.
6. Remove dust from the machine, vibration container and flatware insertion mat.

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14. COMMISSIONING
14.1 BEFORE THE FIRST COMMISSIONING
The flatware polishing machine can only be commissioned if
the machine was checked for completeness
the installation conditions were adhered to
the operating instructions were thoroughly read
all valid safety regulations were adhered to
14.2 EXPLANATIONS FOR THE OPERATION OF THE MACHINE
Before the first commissioning, familiarize yourself with the operating instructions and check whether
all items listed under item 8 (Work before the first commissioning) were observed!
Note:
The flatware must be inserted into the machine clean and wet to guarantee an optimal polishing
result. Water stains (calcareous residues) that are already dried cannot be removed by the machine.
Therefore, insert the flatware immediately after cleaning in the dishwasher in an absolutely clean,
grease-free water bath. We recommend adding a shot of vinegar to the water bath in case of
calcareous water!
To protect the plastic mat and the tub coating, we recommend to insert the knifes into the
machines grip first.
ATTENTION!
The machine cannot/may not be commissioned while the cover is open.
EXCEPTION: see item 17.2 Polishing granulate exchange
Insertion shaft
Discharge opening
Front flap
Extendible drawer
Gas spring
Display
Housing
START | STOP switch
Main switch Microfuse
Cover

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14.3 WORK PROCESS - MESSAGES
1. Insert the plug into an outlet.
2. Press the main switch [green] ON/OFF to ensure that the green control lamp is illuminated.
Electricity is now supplied to the machine. The following message will be shown on the display:
3. Press the START/STOP button [(1)] to ensure that it is illuminated red. The vibration motor
switches on now and the following messages will be shown on the display:
4. In the meantime, place a collection container for the flatware (not too low to prevent noise
and damages to the flatware) underneath the discharge opening.
1st Line: Display of the total previous operating hours
and the remaining operating hours until the next required
granulate exchange.
2nd Line: „Press start“ command
The heating phase starts and the polishing machine starts
vibrating as soon as the START/STOP button [(1)] has been
activated. The button flashes red until the phase has been
completed. The granulate will be heated to a temperature
of app. 115° C during this waiting time.
Note:
Depending on the ambient temperature, the operating temperature is reached after app. 10 to
15 minutes. Temperature variations of +/- 4 °C (due to an active/inactive heating) are normal.
If the operating temperature has been reached the message
„READY FOR OPERATION“ appears. The temperature is shown
on the second line. The machine switches automatically to post
drying if no polishing process occurs after two minutes. If the
post drying time has been completed, then the machine swit-
ches off, however, the electrical power supply remains connected.
If the flatware is inserted during the heating phase, then the
message „FLATWARE TOO EARLY“ appears accompanied by
several short sound signals. Therefore, a flawless polishing result
cannot be guaranteed based on the low temperature.

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15. END OF WORK
15.1 THE AUTOMATIC POST-DRYING PROCESS
15.2 ERROR MESSAGES
15.2.1 Check UVC
As soon as the machine is ready for operation, the wet flatware
can be inserted through the square opening at the machine cover.
The message „POLISHING PROCESS“ only appears for a short
time and changes back to „READY FOR OPERATION“.
If the cover of the flatware polishing machine is opened during
operation, then the vibration motor and the UVC lamp switch
off for safety reasons. The radiation of this UVC lamp would be
too dangerous for eyes and skin.
As soon as you open the cover, the message „COVER OPEN“
appears for a short time.
Note:
Always insert a handful at once and the next handful only after the flatware
disappeared in thegranulate.
A restart can only be performed after closing the cover and actuation of the START/STOP button [(1)]. When
closing the cover, a message with information about the model name, website and software version appears for a
short time. The command „PRESS START“ appears now. If the button is actuated, then the message „HEAT UP“
appears. If the device has already been heated up, then the message „READY FOR OPERATION“ appears immedi-
ately after and the vibration motor and the UVC lamp switch on again
Note:
It is mandatory to let the machine run for a while to let the polishing granulate dry completely.
The post drying time starts for 18 minutes as soon as no flatware is
inserted into the machine for 2 minutes. The second line displays the
remaining time, e.g. here: 17 minutes and 47 seconds. The machine
switches off automatically after those 18 minutes. You only need to
press the main switch [green] ON/OFF to completely switch the
machine off and disconnect it from electricity. The polishing process
restarts if flatware is inserted during the post drying phase.
This error message appears, for example, directly after the
system test or during operation if the UVC lamp is either
contaminated or defective

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UVC LAMP DEFECTIVE:
Check if the UVC lamp is defective.
1. Press the START/STOP button [(1)].
2. Press the main switch [green] ON/OFF.
3. Unplug the machine.
4. Open the cover of the flatware polishing machine and
remove the UVC lamp carefully from the lamp holder
and renew it with a new UVC lamp.
5. Afterwards, plug the polishing flatware machine back
in and press the main switch [green] ON/OFF and the
START/STOP button.
UVC LAMP OR UVC SENSOR CONTAMINATED
The dust generated by the polishing granulate can also settle on the UVC sensor and can impair the
functions of the UVC lamp. The contamination must be removed carefully to resolve the problems.
1. Press the START/STOP button.
2. Press the main switch [green] ON/OFF.
3. Unplug the machine.
4. Open the cover of the flatware polishing machine, remove the UVC lamp carefully
from the lamp holder and clean it with the help of cleaning alcohol and a cloth or paper towel.
Please be careful when cleaning this sensitive component and do not press the sensor in.
5. Afterwards, clean the holder of the UVC lamp. Fasten the UVC lamp again in the holder.
6. Afterwards, plug the polishing flatware machine back in and press the main switch [green] ON/OFF
and the START/STOP button.
CAUTION!
Insufficient hygiene
>The hygiene is no longer guaranteed if the UVC lamp is not exchanged once the
operating time has been reached or after a defect.
>The hygiene is no longer guaranteed if the granulate is not exchanged after the
service life has been reached.
UVC lamp
UVC sensor

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5.2 ERROR MESSAGES
15.2.2 Sensor defective
15.2.3 Heating defective
This error message appears, for example, directly after the system
testor during operation if the temperature sensor is defective and if
several short signal sounds can be heard.
1. Press the START/STOP button.
2. Press the main switch [green] ON/OFF.
3. Unplug the machine and wait 5 minutes before switching
the machine on again.
4. Call your service technician if the error message continues
to be present.
This error message appears if the heating is defective,
followed by several short signal sounds.
1. Press the START/STOP button.
2. Press the main switch [green] ON/OFF.
3. Unplug the machine and wait 5 minutes before switching
the machine on again.
4. Call your service technician if the error message
continues to be present.
16. BEHAVIOR IN CASE OF POSS. MALFUNCTIONS
1. Read indicated error messages on the display and look it up in the operating instructions.
2. Switch machine off.
3. Resolve cause (see item 19. Technical problems/error codes).
4. Switch machine on again, as described under item 14. Commissioning.
5. Call your service technician if the error message recurs.
17. REGULAR MAINTENANCE
17.1 CLEANING
It is absolutely required that the machine is cleaned regularly, i.e. daily. While the machine is
switched off, open the cover and remove the exited polishing granulate or the dust with a
vacuum cleaner.
Clean the vibration container above the polishing granulate as well as all visible parts with
POLICLEAN cleaning alcohol (article number 208ZB00002) (for this purpose, moisten the
paper towel with POLICLEAN cleaning alcohol).

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Note:
POLICLEAN must be used to guarantee an optimal interior cleaning. 1l bottles of cleaning alcohol can
be obtained from your specialty retailer. Clean the outside of the device with a moist cloth and dry it
afterwards. More severe contaminations should be removed with a commercially available stainless
steel cleaner.
ATTENTION!
>Neither the inside nor the surface of the machine must be subjected to a gush of water, because
water penetration can damage the electronics. Under no circumstances must the machine be cleaned
with jet water (hose) or a high pressure cleaner. Do not use abrasives, acids, lyes, steel wool or steel
brushes for cleaning, because the machine would be damaged by these materials. Objects must not
be placed on the machine!
>The flatware polishing machine will be heated to app. 115 °C. Let the machine cool down for a few
minutes before you start cleaning the inside of the machine. During operation, please do not
perform any grabbing actions into the inside of the machine or into the polishing granulate.
17.2 POLISHING GRANULATE EXCHANGE
The polishing granulated must be exchanged regularly to guarantee an optimal polishing result (the
granulate becomes too fine or dirty). The following message will be shown on the display.
This message will be displayed after 150 operating hours and a
polishing granulate exchange must be performed to guarantee
an optimal polishing result. The machine continues to run,
however, no other message will be displayed. This message is
shown permanently until a polishing granulate exchange has
been performed.
1. Prepare a small shovel or a glass, an empty bucket and a vacuum cleaner.
2. Open the cover.
3. Press the START/STOP button for 8 seconds. The vibration motor starts to vibrate despite the fact
that the UVC lamp has not been switched on.
4. Release the START/STOP button after 8 seconds. You have 3 minutes for the exchange before the
vibration process is completed. If you need more time, repeat the pressing of the button for 8 seconds.
5. Remove the larger part of the polishing granulate with the shovel and the rest by using a vacuum cleaner.
6. Spray the vibration container and the perforated grid with POLICLEAN cleaning alcohol (article
number 208ZB00002) and dry it with a clean paper towel.
7. Fill the machine with app. 3.5 kg POLIDRY polishing granulate (article number 204ZB00002) and
close the machine cover.
8. Let the machine run for 1 hour (without flatware) and remove the generated dust at the vibration
container and underneath the flatware insertion mat (with cleaning alcohol). Repeat the process
before you fill the machine with flatware

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18. SERVICE
This machine has a long, failure-free service life if it is properly installed, commissioned and operated.
To optimize a failure-free function, it is required that a trained service technician performs a basic
maintenance at the machine after 3,000 operating hours.
18.1 REPAIRS
Original spare parts must always be used. They are related to the warranty conditions of the
manufacturer.
18.2 RECURRING SERVICE WORKS
Maintenance work must be performed as required, however, at the latest after 3,000 operating
hours.The following message will be shown on the display:
:
Please call your service technician.
The technician will execute the following service work at the machine:
Cleaning the inside of the machine
Check the springs for cracks
Check the mat at the flatware insertion for damage
Check the tub for cuts or damages
Check the electronics
Inspecting the electrical cable for damages
The machine continues to run, however, no other message
will be displayed. This message is permanent until the technician
performs a service.
Note:
A warranty for the tub coating cannot be accepted
if a damaged insertion mat is not exchanged!

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19. TECHNICAL PROBLEMS/ERROR CODES
19.1 ERRORS THAT YOU CAN RESOLVE YOURSELF
DISPLAY/ERROR RESOLUTION ATTENTION
Polishing granulate
or dust adheres to
the dried flatware or
the flatware shows a
„gray coat“.
a) Operating temperature has not been reached
The flatware has been inserted during the heating
phase. Only insert the flatware if the machine displays
„READY FOR OPERATION“.
b) The flatware was inserted into the machine while dirty
Renew possibly dirty water bath or check dishwasher.
c) Polishing granulate is contaminated
Check whether the polishing granulate is contaminated
through grease residues and exchange it in case conta-
mination is discovered.
If these items do not
apply, please contact the
specialty retailer.
The UVC lamp is either contaminated or defective.
Use the approach described in section 15.2.1 CHECK UVC.
Please call your specialty retailer if the lamp still does
not function despite the fact that the cover is closed.
It is mandatory that the
lamp is replaced by a UVC
lamp whose radiation
works surface-sterilizing
on flatware and polishing
granulate. The original
replacement lamp can
be purchased from your
specialty retailer.
The flatware was inserted during the heating phase -
the operating temperature had not been reached. The
machine continues the heating phase. Please wait until
the machine is ready for operation because otherwise a
flawless polishing result cannot be guaranteed.
Note:
We recommend to always store a replacement
lamp, because the machine does not work
without UVC lamp.

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19. TECHNICAL PROBLEMS/ERROR CODES
19.2 ERRORS THAT MUST BE RESOLVED BY AN AUTHORIZED SERVICE TECHNICIAN
ERROR DISPLAY RESOLUTION
The machine does not work despite connecti-
on to the mains and switched-on main switch
[green] ON/OFF
Please call your authorized service technician.
The heating is defective.
Please call your authorized service technician.
The temperature sensor is defective.
Please call your authorized service technician.