M-TI FREEDOM LP3 User manual

FREEDOM™ LP3
PRODUCT MANUAL
MTI P/N 063-0825-00 Rev A
Release Date: March 2010
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CONTENTS
Overview ........................................................................................................3
Features & Benefits .................................................................................. 3
System at a Glance ....................................................................................4
Display Puck Details ..................................................................................5
Alarm Module Details.................................................................................6
Base Details & Options ..............................................................................7
Retractor Bracket Details ...........................................................................7
Additional Options &
Accessories ............................................................... 8
SKU-Activated Digital Signage Application (optional)................................... 8
Installation & Setup ........................................................................................ 9
Creating Cabinet Cutouts........................................................................... 9
Installing
Base & Puck .............................................................................. 9
Connecting System Corn ponents .............................................................. 10
Installing the Battery Backup System (optional) ......................................... 11
Installing the Power loss Alarrn Module (optional) ...................................... 11
Configuring the Power Boosters ................................................................. 12
Testing Uie System ................................................................................. 13
Mounting Products ................................................................................ 14
Using the Puck Lock (optional) ................................................................ 15
Removing Products ................................................................................ 15
Operation ................................................................................................... 16
Arming the Display ................................................................................. 16
Disarrni ng the Display............................................................................. 16
'Learn' & 'Auto Learn' Functions............................................................... 16
LED Indicators, Alarms & Alerts................................................................ 17
Solving Alarm Conditions ........................................................................ 18
Maintenance ............................................................................................... 18
Performing Routine Maintenance ............................................................. 18
Troubleshooting ............................................................................................ 19
Limited Warranty .......................................................................................... 20
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OVERVIEW
Welcome to Freedom" LP3 - an updated version cf fv1Tl's exclusive merchandising
system for small, handheld electronic devices. This advanced system allows you to
power, secure and display merchandise so shoppers can demo a live, fully powered
device. LP3 is specifically designed for low-profile, low-power handheld consumer
electronic devices, sucr1 as mobile phones, MP3 players, and F"DA's.
l.P3 offers severa; industry-leading ciesign features, including wireless communication
capabiiitie:;, a robust non-powered tether, large LED light bar, and extra-strong
adhesive mounting pad. Taken together, these features offer better reliability, easier
operation, and the highest product security in the industrJ.
Freedom tP3 features
Main security sensor Alarm module provides DC power
/
Universal power connector
Switch trigge1s alarm 1f product Is ~ lc
1
puck whf;~.puck 1s_1n :ts base;
removed from ouck SrnartCable ,hen de11vers correc,
power to charge device batteries
High-bond adhesive pad Secondary security sensor
S"!,:ures prod•1cl to puck ----...____ ./ --,--....~
4 /
(optional - not shown)
~ c A;; Provides add1t1onal prolecuon lo
f'>•~- ,.,,,'1; ' product or acces.,ories, suc:t1 as a
A,,:::~::,;~:~!/' battery pack or carnern iens
~i~
I
~71ho~::f ;~~\~~~: :~:e~:g~~ Tn--·-· i Alarmed retractor cable
flashes when puck is in state of alarm /\~'>-1/,,,_;,/ Robust. braided--s1:eel c_able
l provides mechanical security;
Retractable display puck ! alarn, __ L:ii::.gern if cable is cul
Alarm rnodule provides power
to rne1,ll contacls in base, which
tt1e11 rec:t1arge l!1e puck battery
and device batte;y when puck
i,; <JockecL Alignment f,~alur<)S
keep proc!ucls properly orientecl
in tlH, display. Pucl<s can haw,
Retrnctor bracket with ------- . ,.,,.,- !6 -?•t two oriimt~1:ions 180" apart.
Central power/alarm module (not ,hcwni
Provides power and alarm functions for 2!1 products on
display. A central alarm sounds if someone attempts to
remove a product or cut the retractor cable.
Anti-kink retractor fittings
Ailows pllck to swivel 360" without twisting
the cabie, extending retractor lifespan &
reducing total ownersl1ip cc·,ts
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Moveable post used to mount product:
Puckl
cont.ains a wireless transmitter to
communicate with the alarm module
Retractor cable
Provides rnec:hanical security to product and
serves as antenna ror wireless transmitter
Power/alarm cable ---....._
Provicles power to each base/puck; '\ .
conveys dc:ta bet,,veen wireless }j
receiver & alarm rnodule ,
Alarm module
Central connection point tt1at
provides power and aiarm functions
(see page 6 tor alarm modu!e details)
r
~~:~ic housing attaches to display cabinet;
nas spec1ai alignment features to orient
product
towards front of display
Retractor bracket
Has rnC:E!iVE!( to rf:CHiVE! wirnif~SS
messages from puck
Power supply
Alarm sounder
External alarm (12Vdc alarm siren) triggered
if aproduct is removed from puck or puck is
removed from display
I
Keyswitch or keypad
Turns a!arm functions on and oif; also
used to perform the 'learn' function
Provides system power to tile alarm
n-:oduie and connected devices
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Tl1e puck is ti1e primary component used to showcase, protect and power ihe merchandise on display. its low profile makes it easy
for customers to ~:andic product:s, and its modular d(;sign makes it easy to replace tr1c puck!!' needed.
Each puck has a Lithium Polymer (U-PO) rechargeable battery and a set of metal contacts that fit agaL1st a set of spring contacts
the L-iasc. 'When the puck is ir: its bas(~, tr1e a!arrn rnociul(:i sencJs :Xlwer through th<:ise metal contact~i to recr1arge t11e puck'~;
battery 8nd !he rccr1argcab10 battery in the mounted devic0. When a pucK is lift(;;d out of its base. tho !ntcrr1Ji puck bc,Ucry povv•crs
the puck's security features and the device battery povvers that product
A fully charge:d puck can operate 16·•24 hours without addttionaf charging. The alarm module provic!es an aud:bie a!ert (chirp)
when puck's rerna1ning battery po-ver drops to lQD;~ .. A ·fully dmlnec battery um be recr1arged in 1 hour. Puck batteries r1ave an
expected lifespan cf approximately two years.
Conducts ocvver from alam modu!e to
puck battery 1,vhen docked
___ Retractor cable
Security screw attacl1es to bottom
ol' puck and allows puck lo rotate
without !wisting the cable
Retractor
cable socket
Bottom View
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Alarm Moriuie Details
Tt1e alarm module is the central t1ub or the Freedom LP system. Each module provides power and alarm ·functions for up to cigM
positions and you can connect up to eight modules together in a chain to share a common alarm and keyswitch. H1is module is not
compatible with earlier LP 1.0 or 2.0 components.
The aiarrn module is powered using a single l5Vdc power supply. During normal operation, the mod Lile supplies 5.0Vdc (5.5Vdc
with booster) of power, up to l0OOrnA to each position via a USB cable. Aproduct-specific SmartCabie delivers the correct voltage
to each product when the puck sits in its base.
The alarm module has an option,11 battery bacl,up system to provide power rl there 1s an interruption lo the main power supply,
allowing the module to continue to protect the products. This rechargeable battery only provides power to keep the system armed.
ii does not pmvide any power to operate the products. Once main power is restored, the system automatically recharges this battery
so it is ready for the next power outage.
Position jacks (1-8)
Connects to each retractor; coveys
power & alarm signals between alarm
module & eacl1 product position
Power booster dip swttch --
Use to boost power to
positions 7 & 8 (optional}
Less .Al.:irrn (o;:it:0:121)
Main pmYE!r input
Provide~; power to alarm rnn,::iJle
Power LED
indicates when main
syste:i1 pov,,rer is 011
I
Main alarm & keyswitch connectoni
Connects to local alarm sounder
& keyswitch
Aux alarm & keyswttch connectors
Use to connect other alarm modules in
a daisy chain, allowing them to ihare a
!llmote alarm & keyswrtch
L UIM connectors
Use to add optio-1al intuitio,1 Lift
dip,1tal signage application
Battery power input
Opl1onal battery pack provides
lo alarm module
power :s disrupted
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aase Oetai!s & Optioris
LP3 has two base options - the flush (grommet) mount and a30' angled dome. Power to each puck is provided from the alarm
nmduie to the four metal contacts inside each. bas,,, which contact the set of contacts on each puck when it is docked. Each base
has alignment fea!IJres to keep pmdlJct, properly oriented in the display. Pucks can sit in each base in two orientations (180' apart)
ta al low different product presentations.
Angled dome
flush rnounl
~.ngled dome
Front View
Side View
Alarm module connector
Near-field communlc:ator (NFCJ
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Several pur.:k adapters c:1nd rnlractor options ~1n:.! available l'ot LP3, allowing you to display a wide variety ol' h:3nd-held products.
Re1riletor i;ables
Dii!(~reni gauge!> available for different <Jpplications·
1- Standcrd: .l/16" C062'') :1ght.er-gauge steel for fl :;irnrle rnedwnical l.ett1er.
'◊ tvledium: 3132'' (.093"} medium~gauge s!eei fer a more cut-resistence.
◊ ~: 1/!:l'"+ (. 125+) Heavier and custom gauge tethers ij,;ailab!P. as spt:ciai onjf!r_ Contact MTI for additional cJernils.
Shell puck
Has ri,J eier:.--trnnic
cornponents. Use to di:;play
(non-functioning)
using just
rn8ch1:1nical security knturrcS.
Puck lock bracket
Use to lock puck onto
its base so puck cBnnot
be lilted.
"zj;) USB extension cable (10')
Use to extend tt1e distance
between the a!arrn module arid
a display position {maximum
supµcrl distance:::: 16').
:\
1
1Ti\ intuition Li\PfJ is an optional clig:tal sigr-1age dpplication aval:arJle for trio Fr0edrnr1 LP system it gives custorncrs the atiility
to view product infcnr1utior1 (e.g., ciigitai µictures, video, or computer ar:irnation) on a Iced! video rnunitor V/hen lhey !ift a product
on the display. This added featu~e allovvs custon1ers to easily view detailed product i1Tformation and compare d;fferent features. A:I
L.P3 s)/sten7s havr:: auromatic ii"ft--detection capab1iitie:; as a standard foaturc, making it easy to ad(I this ci!gital signage application
Note: Ac ding Intuition Li"ft requires iristalla1.ion of addlionai hmdware to t~ie Freedom di::;p!ay. The diagram below shows 8 typica!
Uft configuration. Refer to ihe intuition Lift Product Manual for add,tiona! information about this option.
-. . ..
'O••·--··---···· -....•....•. "
ia.
-·~. 1 ... ,JJ
Connection diagram for
Intuition UfVFreedam I.P3 system
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INSTALLATION & SETUP
t:rt~~ting e;.lhinet Cutouts
!f your cabinet topper is not prepared for installation, you must make cutouts for each base using the guidelines below .
....... Hole diameter= 01.65" (41.91mm)
Hecomrnended spacing between cutouts'" 8" (203.2mm)
Hecornrnendel"J clearance inside cabinet'" 6" minimum (152.4mm)
i'lote: Make sure no components are directly connected to a power source
prior to installing the Freedom l.P3 components.
1 Install base into pre-drilled cabinet hole (1.65" diameter).
2 Tt1read retractor cable up through bracket nut and base, then screw
into tr1readed insert in bottom of puck using the security driver.
3 Set puck in base and rotate base to desired orientation. Orientation
determines wllich way product faces when mounted. It is best if all
I..EDs face the same direction.
4 SlidE, retractor bracket onto base from underside of fixture.
5 Tr1read iocking nut onto base with teeth on nut facing up. F'ully tig~1ten
the nut.
6 Connect cable from base to NFC board.
7 Attach NFC cover (not shown).
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Important! Observe wire polarity when connecting the alarm and keyswitch. Hie red wires must connect to the positive (+)
terminals: the black wires must connect to the negative H terminals.
1 Use four screws to secure alarm module(s) to the display cabinet or other mounting location.
2 Install an alarm sounder; then connect wires from alarm to tl1e ALARM connectors on the alarm module.
Note: Install alarm sounder outside the cabinet where it can be heard, but not easily seen by customers.
3 Install keyswitch or keypad; tt1en connect wires to Hie KEY connectors on the a!arrn module.
4 Connect a power/alarm cable between each retractor and the Position jacks on the module.
!mportant! Connect cables in sequence, starting with position 1. For example, if you are using four display positions,
connect them to positions :t, 2, 3, 4 on the alarm module.
5 It the system requires more t~1an one alarm module, you must daisy chain the modules to share the central alarm and
keyswitch. To daisy-chain tile modules, connect a 4-conductor cable (22awg) between the KEY/P.,LARM terminal connections,
using the same color coding (red, blacl<, white and green) on eacl1 module. You only need to connect one of the modules to
the aiarrn and keysw1tch.
6 Plug the external power wpp,y into the power input jack.
7 Connect the power supply to a suitable AC power source (pr·ererabiy a power strip in tr·,e cabinet}.
0
+
~ ...... · .. -·· .. ·········:-::·····"
l
er,
OR
.
t
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The battery backup system provides temporary power to keep the system armed when the main power supply is off. This is
useful if there is an unexpected interruption to thE1 main power supply or if the main supply is iurnecl off at night as part of the
store's operation. Tt1e battery backup system does not sound an alarm if power is disrupted; that requires installation of the
Power Loss Alarm Module (see section below).
!mpPf!M,1! If the display docs not have a battery backup system or a Power· Loss Alarm Module (described below), it is
possible !or someone to disable the rnain alarm by unplugging or cutting the rnain systern power, thus making rnerct1andise
vulneraqle to theft. To instali the battery backup system:
1 Turn off power to the display.
2 Install battery module in display cabinet where terminals will not
be shorted.
3 Plug battery cable's 3-pin header into BATTERY connector on alarm
module.
4 Connect fast-on terminals to battery terminals (red wire to red(+)
termi11ai; black wire to black(-) terminal). Attach a multi-directional
tie holder to module to create strain relief for cable connections.
5 Connect fork terminals to battery charger screw terrninais (red wire
to+ terminal; black wire to -terminal).
6 Plug battery charger into power strip and restore main system
power. Verify that one of the cl1arge1· LEDs is lit. The red LED lights
if system is charging; the green LED lights if system is charged.
MT!'s Power Loss Aiarm Module (PU\M) is an optional security feature for the LP3 system. This module automatically triggers the
alarm if someone disrupts the system power anywhere along the circuit, and it has a rec:hargeabie battery that powers the alarm
until tlie alarm condition is resolved and the keyswitch is cycled.
lmporu1nt: If the display does not have a power loss module or a battery backup system (described above), someone can disable the
main alarm by unplugging or cutting the main system power, thus making merchandise vulnerable to theft. To install the Pl.AM:
1 Set system keyswitch to DISABLE ALARM and turn otl power to the display.
2 Remove back cover of tt1e PU\M and install the rechargeable battery (provided).
3
Mount module in a secure location.
4 Connect fl 4-pin keyswitch/alarm cable between the
K[Y/.<\LARM input on the power loss module and the
KEY/ALARM connector on the system's alarm rnodu!e.
5 Connect a 2-pin power cable between lhe power input
connector
on the power loss module and tr1e AUX POWER
output on the system's alarm module.
6 Turn on power to the display and set keyswitch to ALARM
ON.
7 Verify that the PLAM's power LED is on and tt1e battery is
charging (CHARGE LED is on).
Note: Refer to the Freedom Power Loss Alarm Module
Product Manual (063-0588-00) for additional details.
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imi,mtmt! You can boost power to two product positions (7 & 8) if you are mounting devices that r1ave higher power requirements.
Havmg a position boosted when it does not requi1·e a booster will not negatively impact the device or the performance of the device.
l Ensure that SraJs/positions requiring the Power Booster are merchandised on alarm positions 7 and 8.
2 Depress clip switc!·1 116. Depressing the d,p switch into the ·on' po~;ition will automatically boost positions 7 and 8
simultaneously.
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1 Turn on main system power. Verify that Power LED on alarm rnoduie(s) is on.
2 Cycle keyswitch (tum from DISABLE ALARM to ALAHM ON) lo reset system.
3 Verify that Status LED on each puck is flashing twice every 7 seconds. This indicates puck is communicating with alarm
module.
4 Hold down trie:.ger switch on top oi puck for 1minute. Veril)' that system automatically learns and arms th:s position (LED
should be lit solid when puck is docked and flashing once eveiy 3 seconds when lifted).
5 Remove finger from trigger switch. Verify tr1at puck goes into an alarm state (puck LED should be flashing two times every
second and alarm should be sounding)
6 Cycle keyswitch. Verify that alarm sounder goes off and that puck's LED is flashing twice every 7 seconds when docked.
(~lote: alarm may reactivate if keyswitch is cycled too quickly.i
7 Repeat steps 4-6 ior all positions.
8 Hold down tri~,ger switch on puck and cycle keyswitch.
9 Disconnect retractor cable from puck bottom. Verify that puck goes into an alarm state (puck LED should be t!asr;ing two
times every second and aiarm should be sounding).
Note: Be veIy careful not to ,.et go of the cable as this could damage tl1e circuit boards. A loose l<not may be tied in tile
retractor cable if you want tc keep the c;ib!e fmm pulling througl·1 tr1e a,;sembly.
10 Cycle keyswitch and reconnect retractor cabir:.:.
11 Repeat steps 9-10 for all positions
12 Cycle keyswitch to reset ttie system when finist,ed.
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Set ai21r·n1 kcys•Nitch to DiSP,BLE ,~LU,RM.
2 Clean lop of t1is11lay puck and back of device with alcohol
wipe. Allow both lo dry. Attach VHB pad to top of puck.
3 Plug SmartCable (mini~USB end wit.~ retaining tabs) into
back of puck.
impi)ft,;mt~ You must plug the SrnartCab!e into the puck
before mounting Hie device. If you skip tr1is step, you 'Nill
need I.a remove the device in order to connect t.he SmaitCab!e.
4 If device has removable battery Uoor, use s111a11 squares of
double-sided tape to secure the battery cloor to the i11side
of the device. Mak9 sure you place tha tape to a flat, rum:
removable.sulface Inside the battery compartment that will
make contact with the hattery door when ii is shut.
5 Revi,2w lhe Mounting Recommendations below !Jciorc
Remove backing on the VH B pac and attach
Press firmly to ensure full adhesion of the VHB pad.
6 Plug otrier encl of SrnartCsb!e into (lAvice's power port.
7 If yew kit 11Kiucles a S(~c:o:KJary ~ecurity :sensor, connect it
to the puck. t\ttach Uh? sensor hoao to the device. It is good
practicr to alv,,,ays use a sscGndary sensor, even if it is not
inc!uded ,n th2 kit
8 Thread one zip tie thrc.ugh channel :n puck and v1rap around
d1~
1
1ice. Use tr:e other ;;:ip tie to secure the
head to U1c device. Loavc zip ties on for· at least 12 so
dd hcsive bond can gain strength
9 T1.1rn en dev1c::; to vwify it powers on. Once
rescr ti1e 2:am1 to P,L..t~RM Of\i.
light b3r is on
Mounting Recommendations
verify power,
that the puck
1-- ·Button' on of puck is lne primary sensor lrigger. !t must
be depressed to ensure product security and avoid false
alarn1-: ..
◊ :·f possiL1le, attach puck ovr?r both thE: body and rnmovabie
b~1llcry door. Be sure to c1tl3ch lhe puck le as much of tr:8
body as
possible.
-¢,, Offset the peck slightly lo one side in order to help hide the
secondary sBnsm.
❖ 1\ secondary sensor is only required if included in kit.
-0 Attach secondary sensor to aflat, non-removable, non-mov-
ing surface on device where it will not interfere with device's
operations.
◊ It is best to mount the secondary sensor to back of device. if
sensor will not fit ,in back, or if t11e entire back is removable,
place sensor on face of device. The mounting area should be
large enough to prevent the sensor from rocking.
❖ Allow for motion if device flips open or slides.
❖ Try not to cover camera lenses with the puck or secondary
sensor. The flash can be covered if necessary.
OFFSET PUCK
sei1sor
FLIP PHONES
Ai/m,tr:irfvflrriov;,m,;,rit
SLIDING PHONES
Al.'o_w(or lt1/I my;~,emP.nt
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Ut)in!i· thfJ Puck tot.~{ (tipthinaO
You can secure a puck to its base using the puck !ock bracket. This provides additional product security by preventing access to
the retractor cable. To use this option:
1 Lift puck and :nscrt puck lock braci,ets into tr1e base.
2 Return puck to base; then insert l\vo security screws lrirough bracket into U1readed inserts on puck.
1 Set keys witch to DiSABLE ALARM.
2 Remove SmartCable, zip ties .. and secondary sensor (if present) from puck.
3 Use puck 1·emoval tool to !wist the puck back and forth unti! the pad separates. The pad should split in half. leaving adhesive
tape on both product and puck.
4 Rernove adhesive from product and puck using your thumb to roll tape off the surface.
5 Use rubbing alcohol to clean top o! puck and back of product.
6 Turn keyswitch to ALAFHv1 ON when finished to rearm system.
Tip!
The acJhf!Sive pad is very
strong. If yotJ have difficulty
twisting the puck, use a flaf ..
t1eacJ screwd1ive1 or other
tool to first score trm cemter
of til,i pad on all four sides.
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OPERATION
!mpmtanU Discharge yourself of any static electricity buildup before touching any sensitive electronic cornponents in the
display. You can do this by placing your hand on any adjacent metal countertop or shelf unit.
1 Turn on power to tt1e system.
2 Turn on all mounted products.
3 Turn keyswitch from DISABLE. ALAHM to ALAHM ON.
4 Verify all pucks with mounted products have a solid LED.
System is now arrnecl and ready for use.
To disarm the display, turn the keyswitch to DISABLE ALARM.
Hie mounted devices wili continue to operate using their
internal battery power and tl'1e LEDs will remain on, but no
alarms will trigger.
The alarm feature works by having the system initially perform a 'learn' function to check the existing product/puck configur-ation. It
then resets the alarm module to treat this existing configuration as 'normal' so that it can monitor changes to the security sensors.
For example, if there ;snot a product mounted on a puck. the missing product would normally trigger an alarm because of the
open sensor. With the learn function, however, the system now thinks the missing product is normal so no alarm sounds when ii
detects the or.,1Cn sensor. The learn function is performed w~1enever you turn the keyswitch from DISABLE ALARM to ALARM ON, and
when the main system power is recycled or restored.
The system aiso automatically perforrns this learn function when a new pro,juc:t or sensor is added to th1:! display. This activates ancl
arms the new sensor without ~iaving to relearn the new configuration using the keyswitd1. This 'auto learn' operates as follows:
-¢- If you add a secondary sensor to a product on a learned puck, the sensor's LED will flash every 2 seconds. If the sensor
remains closed for 60 seconds (continuous), it will be automatically learned and its I.ED will turn solid.
<>- if a product is mounted to an unlearned puck and one or more of its sensors are closed for 60 continuous seconds, the puck
will be automatically learned and its L.ED(s) wi!I turn solid.
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LEI! off
Single flash every
3 seconds
Battery backup mode;
puck is arn:ccJ
LED off
LED off with
steady alarm siren
{nuck out nf bCSf;)
Puck left out of base more
Solid LED
Puck is armed
& oc!ive
LEO off
(no device rnounted)
Battery backup mode
or no sower
Single flash every
3 seconds
Puck is c1rmf:cl
& i3C1iv;~
LED off
(no device rnounti~c~)
than 4 hours causing Battery backup mode or
communication to turn off no power (b-atteiY drained)
•Keyswilch sel to ALARM ON
Double flash every
1 second witl1 steady
alarm siren
Security ;:'l!arrn
Double flash every
7 seconds
{no device mounted l
Pt1cl, is cornrnunic.sting
tiu! i.s r:ol 8m1ed
Single flash every
1 second with steady
alarm siren
Security aiarrn
Double ~ash every
5 seconds
(no device mounted)
Puck is communicating
but is not armed
The alarm module uses two typt"?:!°, of audible signais - an alarm siren
cJnrJ an alert chirp (short hP.C'p). The siren sounds •shcn there an
issue vv·it:1 tr1e producl: secwily, !iuGh as the unau1hmized removal of
a r,rmluct. The alarm rnodul2 emit;,; an akrl. chirp if t!t:n:-: is E1 syst8rn
maintenance i.ssuo,
(ii
lt:·h ..
,'~-~
Steady alarm siren
Security alarm C8:JSE:d by·
-,¢, Prnduc1 :-em\ivefl irom an armed puci<.
""'1- Active puck taken from the display, losing
communication with alarm rnodu!e
❖ Rt:tmctor cabl~ cut
❖ Secondarv security sensm rB1ncNed
or unplugged
-9' Product mounted incorrectiy
-❖- F3ulty puck
❖ Puck !eft out o! base more than 4 hours
Alarm siren cycles 5 seconds on and
then 5 seconds off; puck LED !lashes
every 3 seconds. Cycling keyswitch will
not 11lleviate symptom.
Power sho11 bet',1;-2-::.n the a:arrn mudu
1
,e and
probiern is solved. (Not~: Th:s
alarm will not sound if keysw:tch is set to
OIS/l,BLE Ali\RM._)
Single chirp every minute
~
1
uck lefl out ol Ua-se for more thaq 2 hours,
Double chirp and flashing LED after
4 seconds when puck is returned to
base or when keyswilch 'learn' event is
perlormed. Cycling keyswitch will not
alleviate symptom.
Shmt r.ircuii in Smarl.Cable m c1ev!n·:. Syslem
turns oH p,:;wer to device unU! issuf: i~i
resoived. Puck seGurity rerr.;~ins functional.
Triple chirp every minute
Puck batte1y is klW (<20% battery life).
Ten chirps every 30 minutes
System it; operating in haUe,y tnickup mode.
Chirping wi!l stop once main power is restored.
17
InVue Exhibit 1024
InVue v. MTI

l Check LEDs on al! active pucks before turning the keyswitch to DISABLE ALARM. The alarming position will have a flashing LED
unless the retractor cable was cut and puck is missing_
2 Once you have identified the alarming position, turn U1e keyswiict1 to DISABLE ALARM to silence the alarm.
3 Identify and fix the alarming position using the list of alarming conditions on the previous page as a guide. If the retractor cable
was cut or damaged, disconnect the retractor and replace it with a new one.
4 Turn key~;witch back to /1LAPM ON to rearm the system. The puck LU) should be so:ici red indicating it is again active and armed
The alarm module's battery backup system provides temporary power to keep the system armed when the main power suppiy is off.
l"!-1is is useful 1f there is an unexpectecl interruption to the main power ,;upply or if the main supply is turned off at night as part of the
store's operation. When the main power goes olf, the system automatically goes into battery b,,ckup mode and the alarm sounder
chirps ten times. The systern will continue to chirp ten limes every 30 minutes until tt1e main power is restored.
When operating in battery backup mode, the LEDs on pucks with mounted products flash once every 3 seconds. This indicates
products are still secure, bul system is operating in battery mode.
The backup battery can only provide powe1· for a limited time. up to 18 hours on afully populated alarm module. Once power is
restored, the system returns to tr1e normal operation mode. The system then automatically recharges the battery as needed.
!rriµ,mtim!! The battery backup mode only provides power to l,eep the system armed; it does not provide any power to operate or
1·echa!'ge the products. The alarm module wili also not learn any new pucks when operating in this mode.
MAINTENANCE
lmpnri;~nt! Oiscl·1arge yourself of any static electricity buildup before touching any sensitive elE·ctronic: components in the display.
You can do U1is by placing your t1and on any adjacent metal countertop or shell unit.
-> Routinely check the retractor cables to ensure they are not damaged or worn.
Rep~acing the PtH!k B~lttef'~!
if you notice ihe puck is no longer communicating with the alarrn module, the internal puck battery may need to be replaced.
Please contact MTI Customer Service for replacement instructions.
Rep~iSCin{i· Systern Gt1rniit)nents
The system's modular design makes it easy replace system components if U1ey are damaged or lost. To replace cornponenls:
1 Turn keyswitct1 to DIS.ABLE .ALAF!M, and tt1en turn off the systern power.
2 Disconnect any cables to the component.
3 Remove the component and repli.ice as necessi.iry.
4 Reattach the cables as required.
5 Turn on the system power.
6 Turn keyswitch to ALARM ON.
Note: Refer to the 'Installation & Setup' section for instructions on installing and connecting the components.
18
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InVue v. MTI

TROUBLESHOOTING
/\II rv1TI products are designed and manufactursd to provide consistent, troubicArce service. H U1c disp!ay has a probimn, rdcr
lo the troubleshooting lab:e beiow. If the problem persists, contact V:TI Customer Service al l.800.426.6844 (toH-free) or
503.648.6500 (international), frorn 8AM - 5PM Pacific lime, Monday through Friday. Please send faxes to 503.648.7500 or e-mail
c~;ervic,:;@mti -ii•: teract:ve.i::orn.
Al! puck l.t:Ds are off
I\C po'vVf!." p!ug is unplugged from the 1,,1/all
out!et or pmver :_;trip (if used) is turned ,Jff
Power supriy 'snot connected to the alam1
modu!e
Device b,:;ttery is not charging or only \Vrong SmartCable was uset7 or is not
!nterrrntk>nl false alarrns
Loose cal::ile connections bcl'Nccr: alrnrn
module and retractor
Damaged base contacts or connections
Puck is not cc1-rectly· sented 1n its ba~e
Product is not sccure!y mounted pucf(,
allmving alarm sensor to iii
Damaged
1·etractor
cob!e m puck
Ensure AC pows• i,; securely plup,g,,d into t11e
v,,rall ouUct and po1.ver strip is or·
Piug povver supply into the alarm module
Connect the correct SmartCable
Check. cab!e connections between a:-:.mn
rnodu!e and retractor
Replace damaged pdrts
Ch~cr< contacts on pLck and base to e::s'Jre
cica:·1 cunncction vvht:n puck is resting :n bast:
Remount product on puck with new 3dhesivc
Ensure that the aiarrn sensor is fu!!y
Secure product
\1o.,
1:th tie wraps for a
rninimun'. of 24 hours.
Loose cable between aiarrn rncdu!r, anci NFC, Check all cable connections: secure with t:e
or ioosc connection b0twer:)n retractor and 1,vrap if netrJed to provide strctin rci1c!
puck, or loose cabie bet\veen base and l~FC
LED is not solid even though product Position was in alarm state 1,,vi1en 'iearn'
is present function , .. vas p<2:rtormed
Turn kcyswilch to DISABLE ALARM and
0
eso!ve
aiarrn issue: then return svvitcr-1 to f\lARM o:,~
1-----------------+------------------t
Position has damaged puck
Pm-::luct i1r1propr:.rly mountecl
LED oif1vvith stEJE!dy alarm siren 'Nhen Puck left out of basB more than 4 hours
puck is out of base causing puck cornmur,ication to shut down
R.epiacc puck
Remount on puck. [nsure that alarm
depresscci. Secure- product \-Vith
Return puck to base; then recycle keys·Nitch to
silence a!arm
19
InVue Exhibit 1024
InVue v. MTI

LIMITED WARRANTY
Seller warrants ali Products manufactured by Seller to be free from defects in material and workmanship. Seller's warranty shaii
begin on the date of shipment to Customer. The length of the warranty is determined by the Product type as set forth below.
Base units (Uni-Base and Modular-Base assemblies), display puck assembly (enclosure and ECB, excluding puck battery), alarm
module (enclosure and ECB), Piezo alarm, quad cables, power/data link cables. keyswitcr1 assemblies, keypad assemblies, angie
adapters, r:orizontal adapters, SLR adapters, power riser adapters, docking station adapters and custom design brackets/adapters
tor the Freedom™ Consumer· El1:ictronic Hand held (CEhh) Merchandising System ("Freedom™ System") are warranted for a
period of t~iree (3) years.
SmartTether™ assemblies, secondary sensors, electronic security sensors, puck batteries, mechanical tethers, and NFC
electronics boards in the Freedom TM System are warranted for a period of one (1) year.
Reel-based retractors for the Freedom™ System are warranted for a period of ninety (90) days.
Seiter provides no wa;-ranty hereunder for Power Supplies, and Customer must rely solely upon any warranty provided by the
manufacturer of such Power Supplies. Certain manufacturer warranties are on file with Seller and may be made available upon
Customer's request.
r:xcept as ot!·1e1wise stated herein, the foiiowing components of the i:·reedom'M System are consiclered consumable items and
Sel!er provides no warranty for such items: USS interconnect cables, extension cables, Smart Cables, F'lexSensors, Membrane
Sensors, anti-skid pads, anti-rotation brackets, \/HB adl·1esive pads, X- and L-brackets, CC- and DC-brackets, cable clamps,
zip ties_. and installation, retrieval and removal tools. Unused Smart Cables, Membrane Sensors and Flex Sensors t11at are
demonstrated by Customer to have been fauiiy upon delivery to Customer will be replaced at Seller's expense; provided, howevrn·,
Customer st1aii be responsible for any and ali related shipping and handling costs.
All OnSite@ switching modules and video/audio switcl1ing and distribution modules for the Audition Signal Management System
("Audition System") are warranted to Customer for a period of five (5) years.
Multimedia players, format converters, reso;ution scalers and audio/video cables for the Audition System are warranted to Customer
for cJ period of one (1) year.
All other Seller-manufactured Products, not specified above, are warranted for a period of one (1) year.
Sei!er's warranty expressed l,erein does not apply to the following:
<>- Cartons, cases, cal)inets, displays, or any ol~1cr unit attacr1ed to or otherwise connected to a Seller-manufactured Product.
<>- The labor and other costs associated with the 1·emoval and replacement of the warranted Product or any component thereof.
<> Products used in applications beyond their normal intended use, application, or rated specifications.
,¢,- Products damaged by accident, abuse, improper voltage, faulty installation, mechanical failure, fire, flood, lightning, civil
unrest, or any act of God.
<:>- Warranty services rendered by any party other than Seller unless so authorized by Seller.
,¢,- r~eplacement parts and equipment tt1at have been discontinued or are otherwise unavailable.
<>- Products frorn other manufacturers that are integrated by Seller into Customer's system(s) are not warranted by Seller and
a1·e subject oniy to that wari-anty, if any, provided by the manufacturer of such Product(s).
Subiect to the limitations stated r1erein, and at Seller's sole discretion, Seller· will replace or repair defective Products or components
thereof at no charge to Customer so long as Customer's account with Seller is current and Customer has returned the Product(s) or
component thereof pursuant to a proper!y issued Return Material Authorization.
Replacement of any Product or any component thereof by Seller under this warranty provision st1all not extend, in any way, the
iength of the original applicable warranty period otherwise provided for herein.
Seller reserves the right to replace a defective Product or component thereof with arefurbished Product or component.
Seller's
warranty herein is non-transferable and shall extend only to Customer.
20
InVue Exhibit 1024
InVue v. MTI