M2M WebGate 3G User manual

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WebGate 3G Module
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The WebGate module by M2M TeleSystems is a versatile communications gateway
designed to link electronic controls to the FarmQuest central WEB server by M2M
TeleSystems.
The WebGate 3G can access the Internet via a standard Ethernet port. This installation
requires a subscription to an Internet service provider (ISP) and a subscription to the
FarmQuest server. To activate your subscription to FarmQuest, you will need the
WebGate activation code found on the inside of the casing. You will then need to connect
to the FarmQuest site (www.farmquestconnect.com) to complete the subscription form.
It is possible to remotely update the WebGate 3G firmware via the FarmQuest server.
The WebGate 3G module will conserve all its data in the event of a power loss or outage.
A total of 500 units (wireless or wired) may be connected to the WebGate 3G.
Wireless and wired modes may be used simultaneously.
Furthermore, several cards and modules can be complementarily linked to the WebGate
3G module (SubConnect module, RF-IN cards and NET-IN2 cards), each having its own
particular characteristics. For more detailed information on one of the available optional
cards or modules, consult the installation guide of the concerned product. In this
document, only the WebGate 3G module will be presented in detail.
Below is a short description of cards and modules you may need to use with the WebGate
3G:
SubConnect G1 and G2 : The SubConnect is a communication sub-station on which
certain types of controls (G1 or G2) can be connected. The SubConnect is in permanent
communication with the controls connected to it. Due to the use of different technologies,
type G1 and G2 controls cannot be directly linked to a WebGate 3G. Therefore, type G1
controls must be connected to a SubConnect G1 and type G2 controls must be connected
to a SubConnect G2. The SubConnect interprets information coming from the controls
and relays the information to the WebGate gateway either by wire or wirelessly.
RF-IN and RF-IN2 : RF-IN cards allow the user to connect controls and the WebGate
3G to the Wi-Farm network. RF-IN modules are installed on the inside of the controls or
modules casing.
NET-IN2 : The NET-IN2 card allows the user to connect controls and the WebGate 3G
by wired link. The NET-IN2 card is installed on the inside of the controls or modules
casing.
RF-XTEND : The RF-XTEND module allows the user to increase the range of the Wi-
Farm network. The RF-XTEND transmits the information of the controls connected to
the Wi-Farm network wirelessly.
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WebGate 3G Module
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Typical installation example
Below is a typical installation diagram demonstrating network hierarchy with different
M2M products and the different ways the SubConnect can be linked to the WebGate 3G.
Figure 1 : Typical installation
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WebGate 3G Module
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The manufacturer recommends that the following installation instructions be followed
exactly as shown and that a computer network or telecommunications technician do this
installation.
Unpacking
Unpack the WebGate 3G module and check the contents. If they are damaged, contact the
distributor in your area for information on returning the module.
The package must contain the following standard items:
1 WebGate 3G module with wireless RF-IN card (WEBGATE3G/RF model) or
with wire connection NET-IN2 card (WEBGATE3G/HW model)
1 110V/5VDC wall transformer (230V transformer also available, add /230 to the
model name)
4 fixations / 4 screws
2 120Sresistors, 1/2W
1 network cable
1 installation guide
Equipment required for installation
-Compatible control(s)
-Communication Cards for each unit
-An automatically connecting Internet connection that connects without any setting
or use of software to set up the equipment.
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WebGate 3G Module
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Installation Steps
1. Attach the fasteners: Attach the four fasteners to the four support holes on the
backside of the casing using the four screws included with the fasteners.
Figure 2 : Mounting
2. Mount the casing to the wall: Insert screws into the fasteners’ adjustment slots.
Warning:
•It is recommended to install the module in a corridor to avoid exposing it
to noxious gases. Do not install the module directly in a breeding
chamber.
•To avoid condensation problems inside modules, it is recommended to
install the module on an indoor wall. If this is not possible, use spacing
blocs to let air circulate between the wall and the modules.
•The module must be installed right side up; the cable entries must point
downwards.
•The module must be installed in an easily accessible area, but away from
damaging elements like heat, cold, water and sunlight.
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WebGate 3G Module
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3. Connect the communication network cables between the controls and the
WebGate 3G module: Consult the wiring diagram (figure 3). The WebGate 3G
module supports a RS-485 communication link if the NET-IN2 wired
communications card is installed and connected to the J2 connector on the top
electronic card (see figure 4). It is possible to connect up to 80 controls into the
NET-IN2 port. Please note that most controls will require purchasing a
communication card.
Apply the following cabling instructions:
•Use an RS-485 network cable with the following characteristics: 2
twisted pairs with shielding and AWG 24 or 28 caliber drain wire, with
an impedance characteristic of 120S. EX: Belden 9842, 8132, 8132FO,
82842, 89842, West Penn Wire D4852, D254852.
•Use a twisted pair to link terminals A&B and another twisted pair to link
terminals C&D. It is not necessary that the WebGate 3G module be at
the end of the loop. Note that if the control is equipped with only 3
terminals (A, B, C), terminals C&D of the WebGate 3G will be linked
with a wire connector at the control communication card level and then
connected at terminal C of the control’s communication card.
•For communication ports not at the end of a loop, maintain continuity of
the shielding by linking the drain wires.
•Ground the drainage wire of one control only.
•For a total cable length greater than 500’ (150 m), it is necessary to
install a 120Sresistor on communication ports at the end of a loop. Use
the resistors included with the WebGate 3G module. Install resistors on
terminals A&B as shown on the wiring diagram (figure 3).
Warning:
•Total cable length must be no greater than 2500’ (750 m).
•If the network cable must cross a high-voltage cable, cross the cables at
a 90° angle.
•Do not use overhead cables outside of the building. Exterior cables must
be underground.
•This cabling task requires RS-485 network expertise.
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WebGate 3G Module
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4. Install RF-IN module: Install the RF-IN module to the J3 connector on the top
electronic card (see figure 4).
Warning:
•All RF-IN modules linked to the WebGate 3G must be set to the same
RF Channel and RF Network number as the unit coordinating the Wi-
Farm network (coordinator). Consult the SubConnect module or control
instruction manual if needed.
5. Link the WebGate 3G to the Internet: Use the included network cable with RJ-
45 connector to link the WebGate 3G to an Internet access point.
Warning:
•It is absolutely necessary that the communication equipment supports
DHCP protocol and allows an automatic access to the Internet, without
any setting, regardless to the fact that the Internet is accessed directly by
the Internet service provider’s equipment, or by means of a router.
•Activation of an access to the Internet requires basic knowledge in
computer communication networks.
6. Connect the transformer: A wall transformer is included with the WebGate 3G.
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WebGate 3G Module
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Activation Steps
1. For wired connections, assign identification numbers to the controls and
SubConnect modules: In the case of a connection by wire (using the NET-
IN2 card), each control and SubConnect module possesses an adjustable “Unit
ID” parameter. This parameter attributes the control’s identification number.
The “Unit ID” parameter is modifiable on a range from 1 to 40, or from 1 to
250, on certain controls.
If needed, consult the control or SubConnect module instruction manual.
Warning:
•The SubConnect module is seen by the WebGate 3G as a single
control with its own “Unit ID”. Controls linked to a SubConnect are
invisible to the WebGate 3G.
•It is important that each control or SubConnect module linked to a
same WebGate 3G module possesses its own identification number.
•A total of 80 units can be connected in wired mode.
•The total of units in both wired and wireless modes cannot exceed 500.
2. For wireless connections, assign channel and address numbers: In case of
a wireless connection (using a RF-IN card), each control possesses a “RF
Channel” and a “RF Network” adjustable parameter. The “RF Channel”
parameter is used to adjust the communication channel. The “RF Channel”
parameter and is adjustable from OFF (to deactivate the wireless function), 1
to 16. The “RF Network” parameter allows the user to adjust the network
address, which must be set to the address (RF Address) of the RF-IN card
inserted in the unit coordinating the Wi-Farm network (coordinator). The “RF
Network” parameter is adjustable from 256 to 32767.
In the WebGate 3G’s case, these parameters are adjustable in the installation
menu using the “Network Settings, RF Network” and “Network Settings, RF
Channel” parameters. Press the “Select” button to edit the address or channel.
These parameters are modified digit by digit by pressing the “Select” button to
pass from one digit to another. You may also see the address of the RF-IN
card connected to the WebGate 3G by viewing the “Network Settings, RF
Address”. To access the installation menu, press and hold the “Select” button
for about 3 seconds. Warning, as long as the WebGate 3G is in installation
mode, the communication to the FarmQuest server is interrupted,
therefore controls will no longer be checked. Once in the installation menu,
use the “Menu” button to navigate through the installation menus.
Consult the control instruction manual to learn the exact location of the “RF
Channel” and “RF Network” parameters.
Warning:
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WebGate 3G Module
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•The SubConnect module cannot use a wireless connection.
•It is important that each control linked to the network possesses the
same network number (RF Network) as the address (RF Address)
assigned to the unit coordinating the Wi-Farm network (coordinator).
•A total of 500 units may be connected in wireless mode.
•The total of units in both wired and wireless modes cannot exceed 500.
3. Configure sub-stations: If your installation includes SubConnect sub-
stations, follow activation steps described in each sub-station installation
guide.
4. Activate WebGate 3G module: Connect the transformer into a wall outlet.
Make sure the LCD display lights up.
5. Perform unit detection test: This procedures goal is to initialize the
WebGate 3G module and to verify its communication with the controls and
SubConnect modules. You can find the navigation buttons provided for this
purpose and an LCD display on the WebGate 3G faceplate.
To access the installation menu, press and hold the “Select” button for about 3
seconds. Warning, as long as the WebGate 3G is in installation mode,
communication to the FarmQuest server is interrupted, therefore
controls will no longer be checked. Once in the installation menu, use the
“Menu” button to navigate through the installation menus.
To view the number of units connected to the WebGate 3G, repeatedly press
the “Menu” button until the display shows “Units Connected Total”. The total
number of units appears on the second line of the LCD display. If there is a
problem with one or more units, an exclamation point in brackets will appear
alternating with a “Problems, See unit list” message.
To view the “RF Address” of wireless units or the “Unit ID” of wired units
and view (according to the situation) the details of problem units, when you
see the total number of units, press the up or down arrows to scroll through all
units connected to the WebGate 3G.
What to do if the number of controls is incorrect? :
Verify the list of controls detected. Each time the up or down arrow is pressed,
the display will show the next unit found in ascending order. You will then be
aware of the controls or SubConnect modules that were not detected. For the
controls that were not detected, make the following verifications:
-In the case of a wired connection, verify that the “Unit ID” numbers
have been correctly assigned on all controls and SubConnect
modules. The WebGate module cannot detect units whose ID
number is used on more than one control or SubConnect module.
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WebGate 3G Module
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-In the case of a wireless connection, make sure the channel (RF
Channel) is set to the same value as the WebGate 3G on each unit.
Also check the “RF Network”. All units must have the same “RF
Network” as the “RF Address” on the unit coordinating the Wi-Farm
network (coordinator). Once the connection is established, the green
LED on the RF-IN module will light up. If the LED blinks, the
connection is established, but the signal is weak.
-In the case of a wired connection, make sure that the control’s
communication port cables are properly connected.
-Make sure that the communication card is appropriately inserted into
the control’s socket.
-Note that controls connected to a SubConnect module are invisible to
the WebGate 3G. The SubConnect module is seen as a single control
by the WebGate 3G. Initially, the SubConnect “Unit ID” is 10.
For SubConnect modules that are not detected, make the following
verifications:
-Make sure the ID numbers were correctly assigned on the controls
and SubConnect modules. The WebGate 3G module will not be able
to detect units whose ID number is used on several controls or
SubConnect modules. Note that the initial ID of the SubConnect
module is 10.
-If SubConnect modules are linked to the WebGate or SubGate using
a RS-485 cable, check the wiring of the communication port labelled
“TO WEBGATE” of the SubConnect module.
6. Add guests by wireless connection: Certain units have no interface (ex. RF-
XTEND) and must be added to a guest list to connect to the network. In order
to add a guest, take note of the address of the guest unit. And, to add the guest
to the network, in installation mode, use the “Network Settings, RF Ext A##
#####” parameters. Press the “Select” button to edit the address. The address
is edited digit by digit by pressing the “Select” button to pass from one digit to
another. The WebGate 3G supports up to 10 guests.
7. Check the connection with the FarmQuest server: Make sure to exit the
installation menu to view the status of the connection to the FarmQuest server.
To exit installation mode, press the “Menu” button to select the “Install
Menu”, followed by the “Select” button. After one hour of inactivity in
installation mode, the WebGate 3G module will return to FarmQuest mode
automatically. In FarmQuest mode, the LCD display will show “FarmQuest
server Connected” while the communication between the WebGate 3G and
the FarmQuest server is established. The activation task is completed once this
message appears. Note that the WebGate 3G will take approximately 2
minutes to connect to the server after powering up. However, if you have not
yet subscribed to the FarmQuest service, the connection will be established
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WebGate 3G Module
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normally, but you will be unable to use FarmQuest services as long as your
subscription to the FarmQuest server has not been completed.
What to do if a “FarmQuest Server NOT FOUND, Check Internet
Connectivity” message appears? :
-The physical link with the Internet access equipment is not working.
Check the network cable and make sure the Internet access equipment
is powered up. Make sure the “link” LED (yellow) on the Ethernet
module is lit (see figure 4).
-Make sure that the equipment used to establish the Internet connection
supports DHCP protocol and permits an automatic Internet access,
without any setting. A good way to verify the Internet connection is to
connect a laptop computer in DHCP mode. The connection must be
done automatically without any setting, or software to set up the
equipment.
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WebGate 3G Module
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Figure 3 : WebGate 3G wiring diagram
1. For a total cable length greater than 500’ (150 m), installing a 120Sresistor on
terminals A&B of ports at the end of a loop is required.
2. Use the included network cable.
3. Use a RS-485 network cable with the following characteristics: 2 twisted pairs
with shielding and AWG 24 or 28-caliber drain wire, with an impedance of 120S.
EX: Belden 9842, 8132, 8132FO, 82842, 89842, West Penn Wire D4852,
D254852.
4. For communication ports not at the end of a loop, maintain continuity of the
shielding by linking the drain wires.
5. Ground the drainage wire of one control only. The other extremity of the drainage
wire must remain floating.
6. The “RESET CONTROL” output is used to connect a “Controlled AC Outlet”
used to interrupt Internet access equipment power for 5 seconds when there is no
Internet communication for 20 minutes between the WebGate 3G and FarmQuest.
DCB
SUBCONNECT
ABC
P0
ETHERNET
Ethernet
Network
ABC
P0
ABC
P0
120 S
1 1
A
DD
CONTROL CONTROL
D
WEBGATE 3G WIRING DIAGRAM
2
4
4
5
1302 A
NET-IN2 WEBGATE 3G
RESET
CONTROL
5VDC/1A
INPUT
TRANSFO
5VDC
1365 A
6
3
120 S
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WebGate 3G Module
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Figure 4 : Electronic cards
1. Ethernet module emplacement.
2. “Reset Control” terminal for “Controlled AC Outlet” module connection.
3. 5VDC power connector.
4. RF-IN wireless card connector.
5. NET-IN2 wired card connector.
6. Ethernet module “Link” LED (yellow).
ETHERNET
RESET
CONTROL
5Vdc/1A
INPUT
1366 A REV 1
INSIDE COVERBOTTOM ENCLOSURE
4
6
3
5
1
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WebGate 3G Module
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Specifications
DESCRIPTION VALUE
Storage temperature -4°F to 131°F (-20°C to 55°C)
Operation temperature 32°F to 122°F (0°C to 50°C)
Humidity 90% maximum non-condensing
Weight 1,4 lb (0,6 Kg)
Dimensions 6” x 6” x 3 3/4”
(15 cm x 15 cm x 9,5 cm)
Power supply Wall transformer 110V or 230V/5VDC, 50-60Hz
Protection index IP 66
Warranty 2 years
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WebGate 3G Module
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TABLE OF CONTENTS
Typical installation example ............................................................................................... 3
Unpacking ........................................................................................................................... 4
Equipment required for installation .................................................................................... 4
Installation Steps................................................................................................................. 5
Activation Steps .................................................................................................................. 8
Specifications.................................................................................................................... 14
Limited Warranty.............................................................................................................. 16
TABLE OF FIGURES
Figure 1 : Typical installation ............................................................................................. 3
Figure 2 : Mounting ............................................................................................................ 5
Figure 3 : WebGate 3G wiring diagram ........................................................................... 12
Figure 4 : Electronic cards ................................................................................................ 13
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WebGate 3G Module
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Limited Warranty
The manufactured equipment and supplied components have gone through rigorous
inspection to assure optimal quality and reliability of the product. Individual controls
are factory tested under load, however the possibility of equipment failure and/or
malfunction may still exist.
For service, contact your supplier. The warranty period shall be two years from the date
of manufacturing. Proof of purchase is required for validation of the warranty.
In all cases, the warranty is applied only to defects in workmanship and specifically
excludes all damage caused by over-voltage, short-circuit, misuse, acts of vandalism,
lightning, fortuitous events, acts of god, flood, fire, hail or any other natural disaster.
Any unauthorized work, modification or repair on this product automatically voids the
warranty and disclaims the manufacturer from all responsibility.
The manufacturer assumes only those obligations set forth herein, excluding all other
warranties or obligations. This warranty stipulates that in all cases the manufacturer shall
be liable only for the supply of replacement parts or goods and shall not be liable for any
personal injury, damages, loss of profits, interrupted operations, fines for infringement of
the law or damages to the production of the PURCHASER and the PURCHASER shall
take up the defense and hold the manufacturer faultless regarding any legal or extra legal
proceedings, notice, or claim by the customer or by a third party, and regarding any legal
and extra legal expenses and fees brought forward by such damages.
WebGate 3G VER : 1.1a
July 8, 2011
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