MadgeTech RFC1000-CE Specification sheet

RFC1000-CE Cloud Relay
MadgeTech Cloud Services Data Logger Hub
Product User Guide

Product User Guide
2To view the full MadgeTech product line, visit our website at www.madgetech.com.
Product Overview .................................................... 3
Getting Started ......................................................... 3
Setting Up the RFC1000-CE Cloud Relay ................ 4
Mounting Instructions.............................................. 5
Channel Programming......................................... 6-7
Troubleshooting ...................................................... 8
Compliance Information.......................................... 9
General Specifications ........................................... 10
Table of Contents

RFC1000-CE Cloud Relay
3
Product Overview
The RFC1000-CE Cloud Relay is a data logging hub that connects via Ethernet to your internet
service and transmits data directly to the MadgeTech Cloud Services platform. This allows users
to remotely monitor and manage groups of data loggers throughout a large facility or multiple
locations without the need of a central PC.
System Requirements
»Internet Access (Ethernet connection)
»MadgeTech Cloud Services account
»Access to an electrical outlet
»MadgeTech wireless data loggers (sold separately)
Operating Environment
The RFC1000-CE Cloud Relay is rated for use in an environment with temperatures from -20
°C to 85 °C (-4 °F to 185 °F) and a humidity range of 0 %RH to 95 %RH non-condensing. The
RFC1000-CE Cloud Relay is rated IP40 and is protected against solids that are greater than 1
mm in size. This device is not water resistant.
LED Indicators
»Cloud: Indicates connection with the MadgeTech Cloud Server.
»Com: Troubleshooting indicator.
»Power: Indicates that the device has power.
»Data: Blinks when communicating with other MadgeTech devices.
Wireless Transmission
The RFC1000-CE Cloud Relay can connect to a maximum of 64 data loggers. The RFC1000-CE
Cloud Relay transmits on a frequency of 2.405 GHz - 2.475 GHz.
Transmission distance to data logger:
»Unobstructed line-of-sight (outdoors): Up to 2,000 feet maximum
»Typical urban environment (indoors): Up to 500 feet maximum
Transmission distance to RFC1000-CE wireless transceiver:
»Unobstructed line-of-sight (outdoors): Up to 2,500 feet maximum
»Typical urban environment (indoors): Up to 700 feet maximum
Note: Transmission distance can be extended by using RFC1000 wireless transceivers as repeaters if needed.
Getting Started
Connecting the RFC1000-CE Cloud Relay
1. To power the device, connect the RFC1000-CE Cloud Relay to an electrical outlet using the
provided USB power adapter.
2. Connect the RFC1000-CE Cloud Relay to an Ethernet jack using the provided 6 foot Ethernet
cable, or any other standard Ethernet networking cable.

Product User Guide
4
For more detailed information, download the MadgeTech Cloud Services
manual at: www.madgetech.com/mt-cloud-manual.pdf
Setting Up the RFC1000-CE Cloud Relay within
MadgeTech Cloud Services
A MadgeTech Cloud Services account must be active to use the RFC1000-CE Cloud Relay. Go to
cloud.madgetech.com to create an account.
Claiming an RFC1000-CE Cloud Relay
1. Log into the MadgeTech Cloud Services account by going to cloud.madgetech.com.
2. Go to the menu and select Manage Relays.
3. Click the Claim a Relay button.
4. Insert the RFC1000-CE Cloud Relay Serial Number and Claim Key, located on the side label
on the device enclosure.
5. It may take 1-2 minutes for the RFC1000-CE Cloud Relay to sync to the MadgeTech Cloud
Services account. Once synced, the device will be shown in the My Relays list.
Claiming a Data Logger
1. Verify that the data loggers are in wireless transmission mode.
2. Within MadgeTech Cloud Services account, go to the menu and select Manage Relays.
3. Select an RFC1000-CE Cloud Relay listed under My Relays.
4. Any MadgeTech wireless data loggers on the same network and within range will be listed
under Unclaimed Loggers.
5. Click the Claim button next to the data loggers you would like to claim.
6. It may take 1-2 minutes for the wireless data logger to sync. Once synced, the data logger
will appear under Loggers Claimed by this Relay.
Extending Wireless Transmission Distance
Additional RFC1000 wireless transceivers (sold separately) can be used as repeaters to
transmit over greater distances. If transmitting over a distance greater than 500 feet indoors,
2,000 feet outdoors or there are walls, obstacles or corners that need to be maneuvered
around, set up additional RFC1000’s as needed. Plug each one into an electrical outlet in the
desired locations.

RFC1000-CE Cloud Relay
5
Mounting Instructions
The RFC1000-CE Cloud Relay has a pivoting external antenna to accommodate either tabletop
or wall mounted orientation. For best wireless performance, the RFC1000-CE Cloud Relay,
RFC1000-CE wireless transceivers and the MadgeTech data loggers should be mounted in the
same orientation. This usually means that the external antenna will be pointing straight up.
Mounting Diagram
There are two holes in the back of the device to allow screws to be used to wall mount.
5.25 in
(133 mm)
Max Screw Head: 0.35 in (8.9 mm) dia.

Product User Guide
6
Configuring the Channel Settings of the RFC1000-CE Cloud Relay
1. Unplug the RFC1000-CE Cloud Relay from the electrical outlet and Ethernet cable.
2. Use a Phillips head screwdriver to unscrew the back of the RFC1000-CE Cloud Relay enclosure.
3. With the inside of the RFC1000-CE Cloud Relay exposed, locate the back of the wireless
transceiver (diagram 1a).
4. Use a Phillips head screwdriver to unscrew the back of the wireless transceiver.
5. Find the dip switches located on the front of the PCB circuit board (diagram 1b).
6. Change the dip switches to match the desired channel (diagram 1c).
7. Screw the wireless transceiver enclosure back together .
8. Screw the RFC1000-CE Cloud Relay enclosure back together.
9. Reconnect the RFC1000-CE Cloud Relay to the electrical outlet and Ethernet cable.
Dierent wireless channels may be used to create multiple networks in one area, or to avoid
wireless interference from other devices. Any RFC1000-CE Cloud Relay, RFC1000-CE wireless
transceiver or MadgeTech data logger on the same network is required to use the same
channel. If all of the devices are not on the same channel, the devices will not communicate
with one another. The RFC1000-CE Cloud Relay is programmed by default on channel 25.
Channel Programming
Wireless Transceiver
1a. 1b. Dip Switches
CHANNEL NOTE: MadgeTech wireless data loggers and RFC1000-CE wireless transceivers purchased
prior to April 15, 2016 are programmed by default to channel 11. Please refer to the Product User
Guide provided with these devices for instructions to change the channel selection if needed.

RFC1000-CE Cloud Relay
7
Channel Dip Switch Orientation
The images below show the orientations available of the switches for each channel.
CH 11
CH 19
CH 12
CH 20
CH 13
CH 21
CH 14
CH 22
CH 15
CH 23
CH 16
CH 24
CH 17
CH 25
CH 18
CH 26
NOT SUPPORTEDDEFAULT CHANNEL
1c.

Product User Guide
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Troubleshooting
Diagnose issues using the LED indicators
The LED’s on the front of the device can help to diagnose any issues you may be experiencing
while trying to connect to the MadgeTech Cloud server.
Cloud LED
»Green (Solid): The RFC1000-CE Cloud Relay is communicating to the MadgeTech Cloud
server and is claimed by an account. Fully functional.
»Green (Blinking): The RFC1000-CE Cloud Relay is communicating to the MadgeTech Cloud
server, but the RFC1000-CE Cloud Relay is unclaimed by an account.
»Red: See Com LED for status.
Com LED
»Green (Blinking): Attempting to contact the MadgeTech Cloud server.
»Green (Solid): Successful connection to the MadgeTech Cloud server.
»Amber (Solid): Failure to connect because the MadgeTech Cloud server has rejected the
request.
»Red (Solid): Contact could not be made with the MadgeTech Cloud server.
»No internet access.
»Internet access to the server is blocked.
Power LED
»Red: The RFC1000-CE Cloud Relay has power (plugged in to electrical outlet).
Data LED
»Green: RFC1000-CE Cloud Relay is communicating with MadgeTech data loggers.
For additional troubleshooting information, contact the MadgeTech Customer Support Team
at [phone] or [e-mail].
Still Need Help?

RFC1000-CE Cloud Relay
9
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
To satisfy FCC RF Exposure requirements for mobile and base station transmission devices,
a separation distance of 20 cm or more should be maintained between the antenna of this
device and persons during operation. To ensure compliance, operation at closer than this
distance is not recommended. The antenna(s) used for this transmitter must not be co-located
or operating in conjunction with any other antenna or transmitter.
This device complies with Industry Canada license-exempt RSS standard(s). Operation is
subject to the following two conditions: (1) this device may not cause interference, and (2)
this device must accept any interference, including interference that may cause undesired
operation of the device.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils
radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes: (1)
l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout
brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le
fonctionnement.
Under Industry Canada regulations, this radio transmitter may only operate using an antenna
of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada.
To reduce potential radio interference to other users, the antenna type and its gain should
be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that
necessary for successful communication.
Conformément à la réglementation d’Industrie Canada, le présent émetteur radio peut
fonctionner avec une antenne d’un type et d’un gain maximal (ou inférieur) approuvé
pour l’émetteur par Industrie Canada. Dans le but de réduire les risques de brouillage
radioélectrique à l’intention des autres utilisateurs, il faut choisir le type d’antenne et son gain
de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l’intensité
nécessaire à l’établissement d’une communication satisfaisante.
Compliance Information
Countries approved for use, purchase and distribution of the RFC1000-CE Cloud Relay:
Australia, Austria, Belgium, Bulgaria, Canada, Chile, China, Columbia, Croatia, Cyprus, Czech
Republic, Denmark, Ecuador, Estonia, Finland, France, Germany, Greece, Honduras, Hungary,
Iceland, Ireland, Israel, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta,
Mexico, New Zealand, Norway, Peru, Poland, Portugal, Romania, Saudi Arabia, Singapore,
Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Thailand, The
Netherlands, Turkey, United Kingdom, United States, Venezuela, Vietnam

Product User Guide
10
Interface Type Ethernet; Wireless (to data logger)
Operating Environment
RFC1000-CE Cloud Relay: -20 °C to +85 °C (-4 °F to +185 °F), 0 %RH to 95
%RH non-condensing
Power Supply: 0 °C to +40 °C (+32 °F to +104 °F), 20 %RH to 85 %RH
non-condensing
LED Indicators
Cloud: Red, Amber and Green
Com: Red, Amber and Green
Power: Red
Data: Green
Enclosure Materials Body: ABS Plastic
Antenna: PVC Plastic
Transmission Distance
to Data Logger
Unobstructed line-of-sight (outdoors): 2,000 feet max
Typical urban environment (indoors): 500 feet max
Transmission Distance
to RFC1000-CE
Unobstructed line-of-sight (outdoors): 2,500 feet max
Typical urban environment (indoors): 700 feet max
Maximum number of
connected data loggers 64 data loggers per RFC1000-CE Cloud Relay
Frequency 2.405 GHz - 2.475 GHz
System Requirements Internet Access
Soware Requirements MadgeTech Cloud Services account
Ingress Protection IP40
Dimensions Body: 6.0 in x 6.24 in x 1.15 in (152.2 mm x 158.6 mm x 29.3 mm)
Antenna: 2.55 in (64.8 mm)
Weight 11.29 oz (320 g)
Approvals FCC ID: OA3MRF24J40MC, FCC ID: 2ABCB-RPI21, IC#: 7693A-24J40MC, CE
General Specifications
Specifications subject to change. See MadgeTech’s Terms and Conditions at www.madgetech.com

DOC 1325036-00
REV 1 2016.04.11
Product Information & Troubleshooting:
»Refer to the Troubleshooting section of this document.
»Visit our Knowledge Base online at www.madgetech.com/kbase.
»Contact our friendly Customer Support Team at [phone]
or [e-mail].
Need Help?
Soware Information & Support:
»Download the MadgeTech Cloud Services Manual at:
www.madgetech.com/mt-cloud-manual.pdf
MadgeTech, Inc • 6 Warner Road • Warner, NH 03278
Phone: [phone] • Fax: [phone] • www.madgetech.com