Magiglo Custom 18 Plus User guide

Users,
Installation & Servicing
Instructions
MUST BE LEFT WITH THE USER
CUSTOM 18 PLUS
Models:
Custom 18 Plus
Custom 18 Plus/B
Custom 18 Plus/S
Fuel Effect Options:
Coal Effect
Pebble Effect
Cont ol Options:
Manual Control
Remote Control
otal Control
Detached Control
For use on Natural Gas (G20) at a supply pressure of 20mbar
in GB and IE.
Please check all gas connections on bu ne t ay as they can wo k loose in t ansit.
his product is not suitable for primary heating purposes

Manufactu e Contact Details:
Burley Appliances Ltd
Lands End Way
Oakham, Rutland, LE15 6RB
el: [phone]
Fax: [phone]
General E-Mail: [email protected]
Web Site: www.magiglo.co.uk
echnical Support: Direct Dial on [phone] or email: technica[email protected].uk
Magiglo Document Numbe :
MF303.8
Revision Date:
10 March 2018
Copy ight:
his documentation is copyrighted by Burley Magiglo ©2018.
No part of this document may be copied, photocopied or reproduced in any form or by any
means without permission in writing from Burley Magiglo.
Magiglo is a registered trademark of Burley Appliances Ltd.
Se vice Wa anty:
In the unlikely event of a defect in materials or workmanship occurring within one year of
purchase, Burley Magiglo will arrange to repair or replace the item free of charge.
Any claims under this warranty must be made through the retailer from whom the product
was purchased.
As the purchaser’s contract of sale is with the retailer, Burley Magiglo are unable to enter
into discussions with the purchaser until the retailer has inspected any claim and deemed
it to be valid.
Burley Magiglo reserve the right to refuse service or make a charge for any service call,
when a defect is due to installation error or misuse.
Appliance Details:
For future reference, please complete the following information at the time of installation.
Model and Se ial Numbe details may be found on the data plate as shown.
Serial Number
Model
Installation Date
Installed By
Model
Serial
Number

Page i
Contents
1. Gene al Info mation ........................................................................................................ 1
1.1. Important Note About ODS Pilot ............................................................................... 2
1.2. Fire Fret Dimensions ................................................................................................ 3
2. Use Inst uctions ............................................................................................................. 5
2.1. Lighting Procedure ................................................................................................... 5
2.1.1. Lighting Procedure (Manual BM Control) ........................................................... 6
2.1.2. Lighting Procedure (Manual Mertik Control) ....................................................... 7
2.1.3. Lighting Procedure (Remote Control) ................................................................. 8
2.1.4. Lighting Procedure (Optimum Control) ............................................................... 9
2.1.5. Lighting Procedure ( otal Control) ................................................................... 10
2.1.6. Manual Operation ( otal Control) ..................................................................... 11
2.2. Battery Replacement (Remote Control and otal Control) ...................................... 12
2.2.1. Handset ........................................................................................................... 12
2.2.2. Receiver Unit ................................................................................................... 12
2.3. Battery Replacement (Optimum Control) ................................................................ 13
2.4. Fuel Effect Layout .................................................................................................. 14
2.4.1. Coal Layout ..................................................................................................... 15
2.4.2. Custom 18 Plus Example Coal Layouts ........................................................... 16
2.4.3. Custom 18 Plus/B and Custom 18 Plus/S Example Coal Layouts (up to 9.5”
deep) 16
2.4.4. Custom 18 Plus/S Example Coal Layouts (up to 11.5” deep) ........................... 17
2.4.5. Pebble Effect Layout ........................................................................................ 18
2.5. Home Improvements .............................................................................................. 23
2.6. Cleaning Instructions.............................................................................................. 24
2.6.1. Cleaning the Fire-Bed and the Imitation Coals/Pebbles ................................... 24
2.6.2. Cleaning the Pilot............................................................................................. 25
2.6.3. Black Painted Metal Surfaces .......................................................................... 25
3. Installation Inst uctions ................................................................................................ 27
3.1. General Safety Requirements ................................................................................ 27
3.2. Flue Requirements ................................................................................................. 27
3.3. echnical Data ....................................................................................................... 28
3.4. Appliance Location ................................................................................................. 29
3.4.1. Floor Level and Raised Fireplace Openings ..................................................... 30
3.4.2. Independent Canopy ....................................................................................... 31
3.4.3. Physical Barrier ............................................................................................... 32
3.5. Ventilation .............................................................................................................. 34
3.6. Contents Checklist ................................................................................................. 34
3.7. Installation Procedure ............................................................................................ 35
2.1.1. Installing the Fire ............................................................................................. 35
3.7.1. Continuation of Installation - Remote Control Model ........................................ 35
3.7.2. Continuation of Installation - Optimum Control Model....................................... 36
3.7.3. Continuation of Installation - otal Control Model ............................................. 37
3.7.4. Continuation of Installation - Detached Control Model ...................................... 38
3.7.5. Commissioning ................................................................................................ 39
3.7.6. Checking for Spillage ....................................................................................... 40
3.7.7. Instructing the User .......................................................................................... 40
4. Se vicing Inst uctions ................................................................................................... 41
4.1. General Requirements ........................................................................................... 41
4.2. Servicing Instructions ............................................................................................. 41

Page ii
4.3. Replacing Parts...................................................................................................... 42
4.3.1. Pilot Assembly Replacement ........................................................................... 42
4.3.2. Injector Replacement ....................................................................................... 42
4.3.3. Control Valve Replacement (BM or Mertik GV34) ............................................ 42
4.3.4. Motor Replacement (Remote Control / Optimum Control Models) .................... 43
4.3.5. Replacing Mertik GV60 Valve ( otal Control) ................................................... 44
4.3.6. Replacing the Receiver ( otal Control) ............................................................ 44
4.3.7. Programming Handset to Receiver ( otal Control) ........................................... 44
4.4. Installation and Operational roubleshooting ......................................................... 45

Page 1
1. G ENERAL I NFORMATION
Int oduction
1. his appliance is suitable for installation in GB and IE and must be installed in accordance
with the rules in force.
In GB, the installation must be carried out by a Gas Safe Registered Installer registered for
working on this type of appliance. It must be carried out in accordance with the relevant
requirements of the:
• Gas Safety (Installation and Use) Regulations.
• he appropriate Building Regulations either he Building Regulations, he
Building Regulations (Scotland), Building Regulations (Northern Ireland).
• he Current I.E.E. Wiring Regulations.
Where no specific instructions are given, reference should be made to the relevant British
Standard Code of Practice (see item 2).
In IE, the installation must be carried out by a Competent Person and installed in
accordance with the current edition of I.S.813 “Domestic Gas Installations”, the current
Building Regulations and reference should be made to the current E CI rules for electrical
installation.
On completion of an installation in IE, it is necessary to complete a “Declaration of
Conformity” to indicate compliance to I.S.813.
2. he installation of the fire in GB should follow the recommendations of the following
current British Standards:
BS 5871: Pt 3 Installation of Decorative Fuel Effect Gas Fires
BS 6891 Pipe work Installation
BS 5440: Pts 1 & 2 Flues and Ventilation
BS EN 1856 Chimneys - Requirements for metal chimneys - System chimney
products
BS 715 Metal flue boxes
IGE/UP/7 IGE document for gas installations in imber Frame Buildings
(Available from CORGI or Institute of Gas Engineers)
3. In other EC countries equivalent rules in force must be used.
4. It is important for correct combustion of this fire that the imitation fuel is placed in
accordance with the instructions given in this and associated booklets. Only approved
imitation fuel, available from Burley Magiglo., should be used with this appliance.
5. It is recommended that a fire guard complying with BS 8423 be fitted for the protection of
young children, the elderly or infirm.
6. his fire is intended for decorative purposes only.
7. he user is warned not to throw any rubbish onto the fire or to disturb the fuel bed.
8. he user is advised that the ceramics used within this appliance require extra care whilst
cleaning. Please refer to the Cleaning Instructions.
9. It is important for the fire to be serviced regularly. An annual service is recommended.

Page 2
Ventilation Requi ements
1. When installing in GB, all models will require a minimum of 100cm2 ventilation in the room
where the fire is installed and reference should be made to BS 5871 Part 3. In IE
reference should be made to the current edition of I.S.813 which makes clear the
conditions that must be met to demonstrate that sufficient ventilation is available.
2. If provided, any purpose provided ventilation must be checked periodically to ensure it is
free from obstructions.
3. When fitting the fire in Northern Ireland (NI), purpose provided ventilation must be
provided in accordance with the rules in force.
4. In other EC countries equivalent rules in force must be used.
Flue Requi ements
1. he flue serving this appliance shall have no cross sectional dimension less than 175mm
(7”) e.g. 225mm (9”) by 225mm (9”) Masonry chimney or 175mm (7”) diameter clay liner.
2. he fireplace size shall be such that there is no spillage from the appliance.
Gas Supply
1. his range of decorative gas fires are suitable for use with Natural Gas (G20) at 20mbar
supply pressure.
2. A separate means of isolating the gas supply must be provided near to the appliance to
facilitate servicing. An isolating valve has been supplied with 18 Plus and 18 Plus/B
models for this purpose.
Decla ation of Confo mity
Burley Magiglo Ltd. declares that the appliance described in “ echnical data” conforms to the
following standard(s) BS EN509:2000 + A1:2003 + A2:2004
Elect ical Supply
Not applicable to this range of appliances.
1.1. Important Note About ODS Pilot
his fire is fitted with an ODS pilot which causes the appliance to shut down in the event of a
reduction of oxygen (e.g. caused by poor ventilation) in the room. Should this happen, follow
the lighting instructions to re-light the fire. In the event that the fire should shut down again,
do NO attempt to re-light it but contact your gas installer for remedial action to be taken.
Under no circumstances should it be adjusted or put out of action by the installer
or the user. In case the pilot needs replacing, only the approved part (available
from your supplier or Burley Magiglo.) should be fitted. Note: if any part of the
pilot assembly becomes faulty the complete assembly will need replacing.

Page 3
1.2. Fire Fret Dimensions
All the Custom 18 Plus range of fires are designed such that they can be installed in fireplace
furniture, e.g. fire baskets, swans nests, etc. here must be an all round clearance of at least
25mm (1”) between the outside edges of the fireplace furniture and the walls of the fireplace
opening. In addition, there must be a minimum free air opening in the fireplace furniture as
indicated in the diagram below.
Minimum opening
(free air) in fire fret
Minimum opening
(free air) in ash pan cover
Figu e 1
Fi e F ont Specification
Free Air Opening in Fire Fret Minimum 15% of total f ont
a ea
Ash Pan Cover Free Air Opening Minimum 5 sq. Inches
(32.3cm2)
NOTE: he free air required through the ash pan door is only required if the
fireplace furniture is enclosed at the sides and to the rear. If this is not the case,
e.g. freestanding basket, then the free air through the ash pan cover is no longer
required, and a solid ash pan cover may be used.
NOTE:: any relevant grate bars will need removing for the fire to fit into the
fireplace opening

Page 4
This page is left intentionally blank

Page 5
2. U SER I NSTRUCTIONS
2.1. Lighting Procedure
Your fire will be fitted with one of the following different types of gas control valves. Identify the
control system on your fire as shown and follow the appropriate operating instructions in the
appropriate section.
Cont o
l Valve
Ope ation
Cont ol Type
+
Manual
=
Manual BM
Cont ol
See
Section 2.1.1
on Page 6
+
Manual
=
Manual Me tik
Cont ol
See
Section 2.1.2
on Page 7
+ =
Remote Cont ol
See
Section 2.1.3
on Page 8
+ =
Optimum Cont ol
See
Section 2.1.4
on Page 9
+ =
Total
Cont ol
See
Sections
2.1.5 & 2.1.6
on Pages
10 & 11

Page 6
2.1.1. Lighting Procedure ( anual B Control)
1. Ensure that the arrow on the control
knob is pointing towards the OFF
position as shown in Figu e 2. Press in
the knob and slowly turn anti-clockwise
until a click is heard. he spark should
now light the pilot. On first lighting, it
may require several attempts to allow the
pilot light to be purged of air.
2. he pilot can be viewed either at the
front centre of the fire, or to the right
hand side.
3. Once the pilot flame is established, hold
the control knob in for approximately 10-
20 seconds and release. he pilot
should now remain alight. Repeat the
procedure if necessary.
4. he arrow should now be pointing to the
PILO position as shown in Figu e 3.
5. If the spark unit fails to light the pilot, the
appliance may be lit manually by
applying a lighted match or taper to the
pilot jet and following the above
procedure.
NOTE: No attempt should be
made to relight the fire for at
least 3 minutes after the pilot
flame has been extinguished
either intentionally or
unintentionally.
7. Once the pilot is established, the main
burner can be operated by turning the
control knob anti-clockwise. he preset
minimum is found with the arrow in the 9
o’clock position as shown in Figu e 4.
8. he preset maximum (as shown in
Figu e 5) is found by turning the control
knob fully anti-clockwise. he control is
infinitely variable between the two preset
limits.
9. o extinguish the main burner, push the
control knob in and turn clockwise until
the arrow is in the PILO position, then
release.
10. o extinguish the pilot, push the control
knob in and turn it clockwise until the
arrow is in the OFF position, then
release.
Figu e 2 - Off Position
Figu e 3 - Ignition Position
Figu e 4 - Minimum Position
Figu e 5 - Maximum Position