Mako Networks 6000 Series User manual

Mako Networks
Quick Installation Guide
For Petroleum Sites with Mako Performing
Verifone Zone Router Function
February 2020 v2.1.1

Quick Installation Guide For Petroleum Sites with Mako Performing MNSP Function v2.1.1
General Information
Please utilize this documentation along with any Verifone-published brand/major oil specific
documentation. Note: Not all brands will require additional documentation.
The Mako appliance being installed at this location connects to the internet and creates up to four
physically separated network subnets; Card Net, VFI POS, Store and Open/Outside EMV.
Whilst the Mako appliance will work with either a public or a private IP address, it requires unfiltered
access to the internet.
VPNs are automatically formed from the VFI POS LAN (LAN 2) to Verifone for secure remote access for
support.
The IP subnets used are shown below.
Installation guides are provided for the following scenarios:
Type 1: New Install, No Outside EMV
Type 2: New Install with Outside EMV generic
Type 3: New Install with Outside EMV with Wayne dispensers
Type 4: Upgrade to Mako with existing EZR, No Outside EMV
Type 5: Upgrade to Mako with existing EZR and with Outside EMV generic
Type 6: Upgrade to Mako with existing EZR and with Outside EMV with Wayne dispensers
Type four, five and six installs can either replace the existing EZR with a Mako-supplied switch or follow
the instructions on the Verifone EZR Decommission Guide to convert the EZR to become an unmanaged
switch.
LAN 3
LAN 1
CARD NET
192.168.32.0/24
(DHCP OFF)
MAKO IP: 192.168.32.31
COMMANDER IP: 192.168.32.11
LAN 2
VFI POS
192.168.31.0/24
HAS VPN TO VERIFONE SUPPORT
(DHCP OFF)
MAKO IP: 192.168.31.31
COMMANDER IP: 192.168.31.11
LAN 3
BACK OFFICE
192.168.13.1/27
(DHCP ON)
MAKO IP: 192.168.13.1
BACK OFFICE PC: 192.168.13.5
DHCP RANGE: 192.168.13.25-30
LAN 4
OPEN
IP SUBNET CHOSEN BY DEALER
OR
GENERIC OUTSIDE EMV
172.16.1.1/27
OR
WAYNE OUTSIDE EMV
VLAN111 172.29.1.0/24
OR IF MEDIA REQUIRED
VLAN111 + VLAN112 172.29.2.0/24
MAKO 6000-SERIES

Quick Installation Guide For Petroleum Sites with Mako Performing MNSP Function v2.1.1
For assistance if you experience any difficulties with the installation please contact Mako Networks:
Mako Installer Support Number: 844 807 0307 (24x7)
A few points to note during installation:
1) Technician MUST have the following tools available for the Mako installations:
a. Laptop with functional Ethernet adapter – for accessing local MakoScope diagnostic if
needed
b. Blank USB flash drive 1GB-32GB formatted FAT32 – for applying config file locally if
needed
1) All necessary and certified firewall rules and configuration have been templated and applied to the
Mako appliance’s configuration profile. IF YOU ARE UPGRADING A SITE WITH AN EXISTING
EZR, THE MAKO WILL NEED TO HAVE LAN 2 RECONFIGURED WHILE YOU ARE THERE to
avoid site outages. You will need to contact Mako Support on 844 807 0307 when you reach this
step of the upgrade process.
2) A local diagnostic screen (MakoScope) may be accessed by plugging a laptop into LAN3 for a
DHCP address and pointing your browser to https://1.2.3.4. This screen will provide you
information as to the status of the WAN connection, LAN connections and the last few log
messages. If you experience difficulties during installation, the Mako help desk may ask you to
access the MakoScope.

Quick Installation Guide For Petroleum Sites with Mako Performing MNSP Function v2.1.1
Basic Mako Installation
1) Arrive on site at the designated start time.
2) Unbox the Mako appliance.
3) Connect cellular and WiFi antennas. The broad paddle antennas are the cellular antennas and the
thin round antenna is the WiFi antenna. Please note the antenna connectors are sexed to ensure
correct antenna placement.
4) Position the Mako appliance in a preferred location near the Commander and POS equipment.
5) Connect cable from open Ethernet LAN port on ISP modem/router to Mako WAN port as below:
6) Locate conditioned power outlet for Mako appliance. Preference is a power receptacle protected
with a UPS.
7) Power up Mako.
8) The Mako's LEDs will flash while it is booting which will take up to two minutes. The Mako should
be online in approximately 2-15 minutes depending on whether there is a firmware update
needed.
9) Check Mako LED status
If all is operational the Power, Internet, WAN and CMS LEDs should all be illuminated in GREEN.
INTERNET
MAKO 6000-SERIES
ISP MODEM / ROUTER
POWER
INTERNET
WAN
CMS
ERRORLANsWireless

Quick Installation Guide For Petroleum Sites with Mako Performing MNSP Function v2.1.1
Installation Scenarios
Type 1: New Install, No Outside EMV
1) LAN 1 (Card Net) should be cabled to slot A on the Commander or the Payment Network port on
the Commander 16/RubyCi.
2) LAN2 (VFI POS) connects to the Mako-supplied switch. The Verifone POS and Verifone Zone port
(N on the Commander and Ethernet Symbol on Commander 16/RubyCi) will connect to the Mako-
supplied switch.
3) LAN3 (Store) needs to be cabled to the customer back-office switch if available.
4) LAN4 (Open) is free to be used by the location for any internet purpose they wish. You are not
required to cable LAN4 in this configuration type.
LAN 3 LAN 4
CUSTOMER
SWITCH
CUSTOMER
SWITCH
LAN 1 LAN 2
MAKO 6000-SERIES
VERIFONE
POS
VERIFONE
POS
NIC A
NIC N
VERIFONE
COMMANDER
PINPAD PINPAD BACK OFFICE PC

Quick Installation Guide For Petroleum Sites with Mako Performing MNSP Function v2.1.1
Type 2: New Install with Outside EMV generic
1) LAN 1 (Card Net) should be cabled to slot A on the Commander or the Payment Network port on
the Commander 16/RubyCi.
2) LAN2 (VFI POS) connects to the Mako-supplied switch. The Verifone POS and Verifone Zone port
(N on the Commander and Ethernet Symbol on Commander 16/RubyCi) will connect to the Mako-
supplied switch.
3) LAN3 (Store) needs to be cabled to the customer back-office switch if available.
4) LAN4 (Outside EMV) should be connected to the WAN/Internet port of the Pump Router.
LAN 3 LAN 4
CUSTOMER
SWITCH
PUMP
ROUTER
LAN 1 LAN 2
MAKO 6000-SERIES
VERIFONE
POS
VERIFONE
POS
NIC A
NIC N
VERIFONE
COMMANDER
PINPAD PINPAD BACK OFFICE PC
PUMP PUMP

Quick Installation Guide For Petroleum Sites with Mako Performing MNSP Function v2.1.1
Type 3: New Install with Outside EMV with Wayne dispensers
1) LAN 1 (Card Net) should be cabled to slot A on the Commander or the Payment Network port on
the Commander 16/RubyCi.
2) LAN2 (VFI POS) connects to the Mako-supplied switch. The Verifone POS and Verifone Zone port
(N on the Commander and Ethernet Symbol on Commander 16/RubyCi) will connect to the Mako-
supplied switch.
3) LAN3 (Store) needs to be cabled to the customer back-office switch if available.
4) LAN4 (Outside EMV) should be connected to the Mako-supplied eight port managed switch.
Network layout with Wayne Ovation dispensers:
LAN 1 LAN 2 LAN 3
MAKO 6000 SERIES
BACK OFFICE
PC
VERIFONE
COMMANDER
LAN 4
MEDIA GATEWAY
(IF PRESENT)
ANTHEM EDGE
(IF PRESENT)
MAKO
LAN 4
UNMANAGED
SWITCH
PINPAD PINPAD POS
WAYNE CONNECT
IP-485/S
WAYNE CONNECT
IP-485/D
FUELING PUMP 1 FUELING PUMP 2

Quick Installation Guide For Petroleum Sites with Mako Performing MNSP Function v2.1.1
Network layout with Wayne Anthem dispensers with wired ethernet:
LAN 1 LAN 2 LAN 3
MAKO 6000 SERIES
BACK OFFICE
PC
VERIFONE
COMMANDER
LAN 4
MEDIA GATEWAY
(IF PRESENT)
ANTHEM EDGE
(IF PRESENT)
MAKO
LAN 4
UNMANAGED
SWITCH
PINPAD PINPAD POS
WAYNE DISPENSER
5-PORT MANAGED SWITCH
FUELING PUMP 1 FUELING PUMP 2

Quick Installation Guide For Petroleum Sites with Mako Performing MNSP Function v2.1.1
Network layout with Wayne Anthem dispensers with wireless:
LAN 1 LAN 2 LAN 3
MAKO 6000 SERIES
BACK OFFICE
PC
VERIFONE
COMMANDER
LAN 4
MEDIA GATEWAY
(IF PRESENT)
ANTHEM EDGE
(IF PRESENT)
MAKO
LAN 4
UNMANAGED
SWITCH
PINPAD PINPAD POS
WAYN E
ACCESS POINT
WAYNE WIRELESS
DISPENSER MODEM
FUELING PUMP 1 FUELING PUMP 2
WI-FI

Quick Installation Guide For Petroleum Sites with Mako Performing MNSP Function v2.1.1
Type 4: Upgrade to Mako with existing EZR, No Outside EMV
1) LAN 1 (Card Net) should be cabled to slot A on the Commander or the Payment Network port on
the Commander 16/RubyCi.
2) LAN2 (VFI POS) should be cabled according to one of two scenarios:
a. If the EZR is to be replaced, power down and remove the EZR and replace it with the
Mako-supplied switch. Connect Mako LAN2 (VFI POS), the Verifone POS and Verifone
Zone port (N on the Commander and Ethernet Symbol on Commander 16/RubyCi) to the
Mako-supplied switch. This is the same as a Type 1 setup.
b. If the EZR is to be decommissioned to act as a switch, please follow the Verifone EZR
Decommission Guide, then return to this document.
3) LAN3 (Store) needs to be cabled to the customer back-office switch if available.
4) LAN4 (Open) is free to be used by the location for any internet purpose they wish. You are not
required to cable LAN4.
5) Contact Mako Installer Support on 844 807 0307 to have LAN 2 reconfigured to work without the
EZR. Have the site name or the Mako ID number (located on the back of the Mako) ready to
identify the location you are at to the support agent.
LAN 3 LAN 4
CUSTOMER
SWITCH
CUSTOMER
SWITCH
LAN 1 LAN 2
MAKO 6000-SERIES
VERIFONE
POS
VERIFONE
POS
CYBERA
ZONE ROUTER
NIC A
NIC N
VERIFONE
COMMANDER
PINPAD PINPAD BACK OFFICE PC

Quick Installation Guide For Petroleum Sites with Mako Performing MNSP Function v2.1.1
Type 5: Upgrade to Mako with existing EZR and with Outside EMV generic
1) LAN 1 (Card Net) should be cabled to slot A on the Commander or the Payment Network port on
the Commander 16/RubyCi.
2) LAN2 (VFI POS) should be cabled according to one of two scenarios:
a. If the EZR is to be replaced, power down and remove the EZR and replace it with the
Mako-supplied switch. Connect Mako LAN2 (VFI POS), the Verifone POS and Verifone
Zone port (N on the Commander and Ethernet Symbol on Commander 16/RubyCi) to the
Mako-supplied switch. This is the same as a Type 1 setup.
b. If the EZR is to be decommissioned to act as a switch, please follow the Verifone EZR
Decommission Guide, then return to this document.
3) LAN3 (Store) needs to be cabled to the customer back-office switch if available.
4) LAN4 (Outside EMV) should be connected to the WAN/Internet port of the Pump Router.
5) Contact Mako Installer Support on 844 807 0307 to have LAN 2 reconfigured to work without the
EZR. Have the site name or the Mako ID number (located on the back of the Mako) ready to
identify the location you are at to the support agent.
LAN 3 LAN 4
CUSTOMER
SWITCH
PUMP
ROUTER
LAN 1 LAN 2
MAKO 6000-SERIES
VERIFONE
POS
VERIFONE
POS
CYBERA
ZONE ROUTER
NIC A
NIC N
VERIFONE
COMMANDER
PINPAD PINPAD BACK OFFICE PC
PUMP PUMP

Quick Installation Guide For Petroleum Sites with Mako Performing MNSP Function v2.1.1
Type 6: Upgrade to Mako with existing EZR and with Outside EMV with Wayne dispensers
1) LAN 1 (Card Net) should be cabled to slot A on the Commander or the Payment Network port on
the Commander 16/RubyCi.
2) LAN2 (VFI POS) should be cabled according to one of two scenarios:
a. If the EZR is to be replaced, power down and remove the EZR and replace it with the
Mako-supplied switch. Connect Mako LAN2 (VFI POS), the Verifone POS and Verifone
Zone port (N on the Commander and Ethernet Symbol on Commander 16/RubyCi) to the
Mako-supplied switch. This is the same as a Type 1 setup.
b. If the EZR is to be decommissioned to act as a switch, please follow the Verifone EZR
Decommission Guide, then return to this document.
3) LAN3 (Store) needs to be cabled to the customer back-office switch if available.
4) LAN4 (Outside EMV) should be connected to Mako-supplied eight port managed switch.
5) Contact Mako Installer Support on 844 807 0307 to have LAN 2 reconfigured to work without the
EZR. Have the site name or the Mako ID number (located on the back of the Mako) ready to
identify the location you are at to the support agent.
Network layout with Wayne Ovation dispensers:
LAN 1 LAN 2 LAN 3
MAKO 6000 SERIES
BACK OFFICE
PC
VERIFONE
COMMANDER
LAN 4
MEDIA GATEWAY
(IF PRESENT)
ANTHEM EDGE
(IF PRESENT)
MAKO
LAN 4
PINPAD PINPAD POS
CYBERA ZONE ROUTER
WAYNE CONN E CT
IP-485/S
WAYNE CONN E CT
IP-485/D
FUELING PUMP 1 FUELING PUMP 2

Quick Installation Guide For Petroleum Sites with Mako Performing MNSP Function v2.1.1
Network layout with Wayne Anthem dispensers with wired ethernet:
LAN 1 LAN 2 LAN 3
MAKO 6000 SERIES
BACK OFFICE
PC
VERIFONE
COMMANDER
LAN 4
MEDIA GATEWAY
(IF PRESENT)
ANTHEM EDGE
(IF PRESENT)
MAKO
LAN 4
PINPAD PINPAD POS
CYBERA ZONE ROUTER
WAYNE DISPENSER
5-PORT MANAGED SWITCH
FUELING PUMP 1 FUELING PUMP 2

Quick Installation Guide For Petroleum Sites with Mako Performing MNSP Function v2.1.1
Network layout with Wayne Anthem dispensers with wireless:
LAN 1 LAN 2 LAN 3
MAKO 6000 SERIES
BACK OFFICE
PC
VERIFONE
COMMANDER
LAN 4
MEDIA GATEWAY
(IF PRESENT)
ANTHEM EDGE
(IF PRESENT)
MAKO
LAN 4
PINPAD PINPAD POS
CYBERA ZONE ROUTER
WAYN E
ACCESS POINT
WAYNE WIRELESS
DISPENSER MODEM
FUELING PUMP 1 FUELING PUMP 2
WI-FI

Quick Installation Guide For Petroleum Sites with Mako Performing MNSP Function v2.1.1
Final Checkout
1) Before checking out, visually recheck the front panel of the Mako appliance:
If all is operational the Power, Internet, WAN and CMS LEDs should all be illuminated in GREEN as
well as LANs 1 and 2. In some instances, the Wireless LED may also be GREEN if implementing VFI
Mobile Self Checkout. LANs 3 and 4 should be GREEN if connected.
2) If there are any other indication lights, contact Mako Installer Support on 844 807 0307 (24x7).
You may be asked to connect a laptop to LAN3 and run a local MakoScope diagnostic as directed
by Mako.
3) Contact Verifone Help Desk to confirm that remote connectivity is available and the VRSD is
functioning at the site – for Verifone Support, chat the help desk through the support portal or call
the appropriate help desk phone number.
POWER
INTERNET
WAN
CMS
ERRORLANsWireless