
9
WARRANTY
The benefits provided to you under the following warranty
are in addition to any other rights and remedies available
to you under the law.
1. Warranty
If during the first year from the date of purchase (Warranty
Period), there is a defect in the fire pit or included
accessory (Product(s)), due to improper workmanship or
material, Glen Dimplex will replace or repair the product
without charge. Any replacement product is warranted
only for the time remaining on the original Warranty
Period or the Parts Warranty Period as relevant.
2. Registration
You must register to receive the benefit of this warranty
by completing the warranty registration on our website
(https://www.masportheating.com.au/en-au/support/
warranty) within 30 days of purchase of your product.
3. Exclusions
Glen Dimplex is not obliged to replace or repair the
Product under clause 1 if:
(a) it has been improperly stored, installed, assembled,
used, operated or repaired, or damaged, abused,
tampered with, altered (without our written approval), or
not maintained in strict accordance with our installation
and operating instructions; or
(b) it has been used for any purpose not considered
domestic in nature.
4. Limit of Liability
The warranty provided under this warranty is limited to
replacement or repair of the Product only, at our option.
To the extent permitted by law, Glen Dimplex excludes
liability for consequential loss or any other loss or damage
caused to property or persons arising from any cause
whatsoever, and damage arising from normal wear and
tear.
5. Claiming under the Warranty
In order to claim under this warranty you must, within the
Warranty Period or the Parts Warranty Period (as relevant),
contact Glen Dimplex, providing the original proof of
purchase and the details below:
Supplier Name_____________________________
Date Of Purchase __________________________
Model / Serial Number_______________________
This warranty does not cover the cost of claiming under
the warranty or transporting the Glen Dimplex Product to
and from the supplier.
Our goods come with guarantees that cannot be excluded
under the Australian Consumer Law. You are entitled
to a replacement or refund for a major failure and for
compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
If you would like to speak to someone about your Product
or claiming under this warranty, please contact the
Service Warranty Desk on 1300 554 155.
Glen Dimplex Australia Pty Ltd
ACN 69 118 275 460
Head Oce: 8 Lakeview Drive, Scoresby 3179
Telephone: (03) 8706 2000
Facsimile: (03) 8706 2001